ATEN CL3884NW User manual

Category
Rack consoles
Type
User manual
4 - P o r t U S B H D M I M u l t i - V i e w D u a l R a i l
WideScreen LCD KVM Switch
CL3884NW
User Manual
www.aten.com
CL3884NW User Manual
ii
EMC Information
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE
STATEMENT: This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in
a residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
The device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation.
FCC Caution: Any changes or modifications not expressly approved by the
party responsible for compliance could void the user's authority to operate this
equipment.
CE Warning: This is a class A product. In a domestic environment this
product may cause radio interference in which case the user may be required to
take adequate measures.
KCC Statement
RoHS
This product is RoHS compliant.
CL3884NW User Manual
iii
User Information
Online Registration
Be sure to register your product at our online support center:
Telephone Support
For telephone support, call this number:
User Notice
All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of
the manufacturer's software described in this manual is sold or licensed as is.
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior
to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS
CORRECT BEFORE USE.
International http://eservice.aten.com
International 886-2-8692-6959
China 86-400-810-0-810
Japan 81-3-5615-5811
Korea 82-2-467-6789
North America 1-888-999-ATEN ext 4988
1-949-428-1111
CL3884NW User Manual
iv
Package Contents
The CL3884NW package consists of:
1 CL3884NW LCD KVM Switch with Standard Rack Mount Kit
2 KVM Cable Sets (USB, HDMI, Audio; 1.8m/6ft)
2 L Brackets
1 Power Cord
1 User Instructions*
Note: 1. Check to make sure that all the components are present and that
nothing got damaged in shipping. If you encounter a problem, contact
your dealer.
2. Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the unit, and/or any of
the devices connected to it.
*Features may have been added to the CL3884NW since this manual was
published. Please visit our website to download the most up-to-date version
of the manual.
© Copyright 2019 ATEN® International Co., Ltd.
Manual Date: 2020-01-21
ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved.
All other brand names and trademarks are the registered property of their respective owners.
CL3884NW User Manual
v
Contents
EMC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
1. Introduction
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Reliability and Operational Versatility . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Space Utility Optimization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Installation Flexibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
CL3884NW Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
CL3884NW Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2. Hardware Setup
Before you Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Standard Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Grounding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Single Level Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Cable Connection Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
KVM Cable Installation Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Cascading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Two Level Installation Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Connecting the CM1164A with Computers and Video Sources . .17
Connecting the CM1284 with Computers and Video Sources. . . . 18
3. Basic Operation
Opening / Closing the Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Operating Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Powering Off and Restarting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Hot Plugging KVM Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
LCD OSD Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
CL3884NW User Manual
vi
The LCD Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
LCD Adjustment Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Identifying the Source Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Port ID Numbering & Port Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Port ID Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Port Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Manual Port Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Hotkey Switching. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
OSD Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Boundless Switching. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Display Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Full Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Quad View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Picture in Picture - Dual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Picture in Picture - Triple . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Picture in Picture - Quad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Picture on Picture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Picture by Picture - Dual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Picture by Picture - Triple . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Picture by Picture - Quad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Preset Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
LCD & 2nd Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
4. OSD Operation
OSD Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
OSD Login. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
The Quick Access Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
The Editor Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
The OSD Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Password Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
OSD Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Port Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Manufacturing Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
5. Keyboard Port Operation
Hotkey Port Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Invoke Hotkey Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Number Lock and Minus Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Control and F12 Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Select the Active Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
CL3884NW User Manual
vii
Auto Scan Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Auto Scanning - Display Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Invoking Auto Scan:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Computer Keyboard / Mouse / USB Device Reset . . . . . . . . . . . . . . . . . . 64
Hotkey Beeper Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Port OS Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Set Broadcast Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Hotkey Summary Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
6. Keyboard Emulation
Mac Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Sun Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
7. RS-232 Operation
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
RS-232 Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Verification Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Log In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Logout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Open/Close RS-232 Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Switch Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
PiP Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Quad View Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Change Display Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Port Disable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
OSD Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Keyboard Language Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Set Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Auto Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Port ID Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Formula:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Keyboard Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Video DynaSync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Hardware Cursor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Activate Beeper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Hotkey Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
OSD Hotkey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Power on Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Fn Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
USB Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Restore Default Value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Firmware Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
KVM Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Hotkey List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
CL3884NW User Manual
viii
Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
8. The Firmware Upgrade Utility
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Backup / Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Upgrade Failed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Powering Off and Restarting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Restoring to Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Appendix
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Connection Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
CL3884NW to Compatible 4-Port Switches . . . . . . . . . . . . . . . . . . . 121
Supported KVM Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
OSD Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Optional Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Front-L Brackets Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Easy Installation Kit Mounting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Fn Key Reference. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
CL3884NW User Manual
ix
About this Manual
This user manual is provided to help you get the most from your CL3884NW
system. It covers all aspects of installation, configuration and operation. An
overview of the information found in the manual is provided below.
Chapter 1, Introduction, introduces you to the CL3884NW system. Its
purpose, features and benefits are presented, and its front and back panel
components are described.
Chapter 2, Hardware Setup, describes how to set up your installation. The
necessary steps from a basic single level hookup to a complete 17-switch two
level operation are provided.
Chapter 3, Basic Operation, explains the fundamental concepts involved
in operating the CL3884NW.
Chapter 4, OSD Operation, provides a complete description of the
CL3884NW OSD (on-screen display), and how to work with it.
Chapter 5, Keyboard Port Operation, details all of the concepts and
procedures involved in the hotkey operation of your CL3884NW installation.
Chapter 6, Keyboard Emulation, provides tables that list the PC to Mac
and PC to Sun keyboard emulation mappings.
Chapter 7, RS-232 Operation, provides details on the functions and
RS-232 commands that you can use to control the CL3884NW using a serial
controller.
Chapter 8, The Firmware Upgrade Utility, explains how to use this
utility to upgrade the CL3884NW firmware with the latest available versions.
An Appendix, provides specifications and other technical information
regarding the CL3884NW.
CL3884NW User Manual
x
Conventions
This manual uses the following conventions:
Product Information
For information about all ATEN products and how they can help you connect
without limits, visit ATEN on the Web or contact an ATEN Authorized
Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:
Monospaced Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means to
press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
Bullet lists provide information, but do not involve sequential steps.
Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start
Run means to
open the Start menu, and then select Run.
Indicates critical information.
International http://www.aten.com
North America http://www.aten-usa.com
1
Chapter 1
Introduction
Overview
The ATEN CL3884NW LCD KVM Switch offers a space-saving, streamlined
approach to KVM switch technology by integrating a keyboard, 18.5" LED-
backlit LCD monitor, and a touchpad in a 1U rack-mountable slide housing.
The dual rail design enables the LCD monitor, keyboard and touchpad to
operate independently of each other. To maximize space utilization, the
keyboard and touchpad modules can slide back to "hideaway" when not in use,
while the LCD monitor rotates back, flush against the rack, to allow convenient
monitoring of computer activity.
The CL3884NW offers dual console outputs that guarantees users real-time
monitoring functionality. You can control both outputs to display the following
display modes: Quad View, Picture in Picture (PiP), Picture by Picture (PbP),
and Picture on Picture (PoP). The display modes have different layout options
to allow you to customize which sources are being displayed. In addition, being
able to cascade up to 2 levels, the CL3884NW can reach up to a maximum of
16 video sources that can be simultaneously displayed and controlled with
independent keyboard and mouse.
Featuring Boundless Switching, the CL3884NW allows users to switch control
to another computer by simply moving the mouse cursor across a screen border
and onto the target computer display without limitations. With patented ATEN
technology – Video DynaSync™, users can enjoy better display resolutions
and faster switching between systems. What’s more, the EDID modes are
available for smooth power-up, high-quality display that eliminates monitor
compatibility issue.
For added convenience, users can choose to manage the computer from an
external console. The CL3884NW features a USB peripheral port on the unit’s
front panel, ports for the external KVM console (USB keyboard/mouse and
HDMI monitor) on the rear panel, and audio ports for connecting audio
speakers.
As a feature-rich LCD KVM Switch, the CL3884NW is aimed not just to
achieve but exceed the requirements for space utility optimization, superior
video quality, adaptive deployment, and operational versatility, and is
especially ideal for control rooms in any industry that seeks effective and
efficient use of space.
CL3884NW User Manual
2
Features
Reliability and Operational Versatility
Multi-view console controls up to four video sources on one screen with
display modes including Quad View, Picture in Picture (PiP), Picture by
Picture (PbP), and Picture on Picture (PoP)
Quick Access Toolbar – intuitive user interface for editing
Supports an extra console via USB/HDMI connectors for up to two
console displays*
Display mode layout customization
Superior video quality – 1920 x 1080 @ 60Hz
Computer selection via pushbuttons, hotkeys, OSD, and RS-232
commands
Boundless Switching – simply moves the mouse cursor across windows to
switch to other video sources
Video DynaSync™ – an exclusive ATEN technology that eliminates boot-
up display problems and optimizes the resolution when switching among
different sources
Easily resizes and/or repositions any PiP or PbP to suit users’ viewing
needs
EDID Expert™ – selects optimum EDID settings for smooth power- up,
high-quality display and use of the best video resolution across different
screens
Cascade up to 2 levels – controls up to 16 computers (with up to 4 x 4
Multi-View mode)
Auto Scan mode – enables continuous monitoring of user-selected
computers
Broadcast mode – allows you to send commands from the console to all
computers to perform operations simultaneously
Additional hot-pluggable USB peripheral port on front panel
Note: *Both outputs can provide a combination of multi-view display
modes simultaneously. However, you can only have one of the two
outputs set to full-screen mode.
Chapter 1. Introduction
3
Space Utility Optimization
Exclusive LED illumination light – designed by ATEN to illuminate the
keyboard and touchpad to allow visibility in low-light conditions
Integrated KVM console with an 18.5” LED-backlit widescreen LCD
monitor in a dual rail housing with top and bottom clearance for smooth
operation in a 1U high system rack
Dual rail design allows LCD monitor and keyboard/touchpad modules to
operate independently
Console lock – enables the console drawer to remain securely locked away
in position when not in use
Installation Flexibility
Standard rack mount kit included
Optional Easy Installation Rack Mount Kit available*
No software required
Firmware upgradable
Supports hot-plugging
Note: *The Easy Installation Rack Mount Kit is sold separately. Contact
your ATEN dealer for product information.
CL3884NW User Manual
4
Requirements
Refer to the table below to prepare the required devices, equipment, and cables
to set up a CL3884NW system.
Cables
Substandard cables might damage the connected devices or degrade overall
performance. For optimum signal integrity and to simplify the layout, we
strongly recommend that you use the high quality custom cable sets described
below, which can be purchased from your dealer.
Operating Systems
Supported operating systems include Windows, Mac, Linux, and Sun.
CL3884NW
External
Console
(Optional)
1 x HDMI monitor and cable
1 x USB mouse
1 x USB keyboard
1 x Speaker
Computers Each computer
1
must be equipped with the following:
1 x HDMI port
2
1 x USB Type B port
1 x Speaker
Cables
1 x KVM cable (HDMI, 3.5mm Audio Jack, USB B 2.0)
1 x Power Cord
Note:
1. Make sure the computers’ operating systems are supported. For information, see
Operating Systems, page 4.
2. The quality of the display is affected by the quality of the computer’s graphics card.
ATEN recommends using a high quality product.
Function Length Type Part Number
KVM switch to computer 1.8 USB, HDMI 2L-7D02UH
Chapter 1. Introduction
5
Components
CL3884NW Front View
6
5
5
7
16
18
15
14
11
9
8
4
3
12
1
13
13
Press the Exit/Light pushbutton for
two seconds to turn the LED light
ON or Off. (Default: On)
EXIT / LIGHT
17
10
CL3884NW User Manual
6
No. Component Description
1 Upper Handle
with Release Bar
Pull to slide the LCD module out; push to slide it in. See
Opening / Closing the Console, page 19 for sliding the
console in and out.
2 LCD Module After sliding the KVM module out, flip up the cover to access
the LCD monitor by pressing the Handle, see Upper Handle
with Release Bar, page 6.
3 LED Illumination
Light Pushbutton
Press the Exit/Light pushbutton for two seconds to turn the
LED light ON or Off. (Default: Off)
4 LED Illumination
Light
Illuminates the keyboard and touchpad to allow visibility in
low-light conditions.
5 Keyboard
Module
Releases
These catches (one on each side) release the keyboard
module so you can slide it away.
6CPU Port
Selection
Pushbutton /
LEDs
Press the CPU Port Selection Pushbuttons to bring the KVM
focus to the computer attached to the corresponding port.
An orange ON LINE LED lights to indicate that the computer
attached to its corresponding port is up and running. A green
Selected LED lights to indicate that the computer attached to
the corresponding port is selected for KVM control.
In a cascade setup, press a CPU Port Selection Pushbutton
to switch the console display to the corresponding
secondary KVMP
TM
Switch.
Press and hold CPU Port Selection Pushbuttons 1 and 2
simultaneously for 2 seconds to detect the console
keyboard and mouse again.
Press and hold KVM Port Selection Pushbuttons 3 and 4
simultaneously for 2 seconds to start Auto Scan Mode. See
Auto Scan Mode, page 63, for full details.
7 Multi-View Mode
& LCD/2nd
Display Mode
Pushbuttons /
LEDs
Press these pushbuttons to cycle through different display
modes, and multi-view modes for your CL3884NW and the
second screen. See Display Modes, page 32, and LCD & 2nd
Display, page 44 for details.
8 Keyboard Standard 105-key keyboard
9 Touchpad Standard mouse touchpad
10 Lower Handle
with Release Bar
Pull to slide the keyboard module out. See Opening / Closing
the Console, page 19, for details on sliding the console in and
out.
11 USB Peripheral
Port
The USB port is available to connect a USB keyboard or
mouse device for users who prefer to use an external
keyboard and mouse.
12 Power LED Lights green to indicate that the unit is receiving power.
Chapter 1. Introduction
7
CL3884NW Rear View
13 Rack Mounting
Brackets
Rack mounting brackets are located at each corner of the unit.
See Standard Rack Mounting, page 11, for details.
14 Lock LEDs The Num Lock, Caps Lock, Scroll Lock LEDs are located
here.
15 Reset Button Located to the right of the Lock LEDs. Press this recessed
switch in with a small object to perform a system reset.
16 Firmware
Upgrade Switch
During normal operation and while performing a firmware
upgrade, this switch should be in the NORMAL position. If a
firmware upgrade operation does not complete successfully,
this switch is used to perform a firmware upgrade recovery.
See Firmware Upgrade Recovery, page 113, for details.
17 LCD On / Off
Button
Push this button to turn the LCD monitor on and off. The
button lights when the LCD monitor is off.
Note: The light indicates that only the monitor is off, not the
attached KVM switch.
18 LCD Control
Buttons
The buttons to control the position and picture settings of the
LCD display are located here. See page 26, for details.
No. Component Description
1 Grounding
Terminal
The grounding wire used to ground the switch attaches here.
2 Power Socket This is a standard 3-prong AC power socket. The power cord
from an AC source plugs in here.
3 Power Switch This standard rocker switch powers the unit on and off.
4 RS-232 Serial
Port
You can control the CL3884NW by sending serial commands
through the RS-232 Serial Port. See Chapter 7, RS-232
Operation for details.
No. Component Description
2
1 4
3 5 6
CL3884NW User Manual
8
5 External
Console Section
For flexibility and convenience, the CL3884NW supports an
independent, external console. The external console’s USB
keyboard and mouse, HDMI display, and speakers cables
plug in here.
6 KVM Port
Section
The provided KVM Cable Sets (USB, HDMI, and Audio) that
link the CL3884NW to your computers plug in here.
No. Component Description
9
Chapter 2
Hardware Setup
Before you Begin
1. Important safety information regarding the placement of this
device is provided on page 115. Please review it before
proceeding.
2. Make sure that power to all the devices you will be connecting
up has been turned off. You must unplug the power cords of any
computers that have the Keyboard Power On function.
3. CL3884NW packing material has been inserted to protect the
CL3884NW during shipping. Slide the LCD module out (see
Opening / Closing the Console, page 19), until the packing
material is visible. Remove the packing material before
installing the unit, as shown in the diagram below.
CL3884NW User Manual
10
4. The LCD KVM switch is designed for rack mounting. If the
KVM switch is not rack mounted be sure to place it on a
completely flat and firm surface before pulling the device in or
out to prevent damage due to uneven force on the module.
5. To prevent damage to your installation from power surges or
static electricity. It is important that all connected devices are
properly grounded.
Place on Flat Surface
  • Page 1 1
  • Page 2 2
  • Page 3 3
  • Page 4 4
  • Page 5 5
  • Page 6 6
  • Page 7 7
  • Page 8 8
  • Page 9 9
  • Page 10 10
  • Page 11 11
  • Page 12 12
  • Page 13 13
  • Page 14 14
  • Page 15 15
  • Page 16 16
  • Page 17 17
  • Page 18 18
  • Page 19 19
  • Page 20 20
  • Page 21 21
  • Page 22 22
  • Page 23 23
  • Page 24 24
  • Page 25 25
  • Page 26 26
  • Page 27 27
  • Page 28 28
  • Page 29 29
  • Page 30 30
  • Page 31 31
  • Page 32 32
  • Page 33 33
  • Page 34 34
  • Page 35 35
  • Page 36 36
  • Page 37 37
  • Page 38 38
  • Page 39 39
  • Page 40 40
  • Page 41 41
  • Page 42 42
  • Page 43 43
  • Page 44 44
  • Page 45 45
  • Page 46 46
  • Page 47 47
  • Page 48 48
  • Page 49 49
  • Page 50 50
  • Page 51 51
  • Page 52 52
  • Page 53 53
  • Page 54 54
  • Page 55 55
  • Page 56 56
  • Page 57 57
  • Page 58 58
  • Page 59 59
  • Page 60 60
  • Page 61 61
  • Page 62 62
  • Page 63 63
  • Page 64 64
  • Page 65 65
  • Page 66 66
  • Page 67 67
  • Page 68 68
  • Page 69 69
  • Page 70 70
  • Page 71 71
  • Page 72 72
  • Page 73 73
  • Page 74 74
  • Page 75 75
  • Page 76 76
  • Page 77 77
  • Page 78 78
  • Page 79 79
  • Page 80 80
  • Page 81 81
  • Page 82 82
  • Page 83 83
  • Page 84 84
  • Page 85 85
  • Page 86 86
  • Page 87 87
  • Page 88 88
  • Page 89 89
  • Page 90 90
  • Page 91 91
  • Page 92 92
  • Page 93 93
  • Page 94 94
  • Page 95 95
  • Page 96 96
  • Page 97 97
  • Page 98 98
  • Page 99 99
  • Page 100 100
  • Page 101 101
  • Page 102 102
  • Page 103 103
  • Page 104 104
  • Page 105 105
  • Page 106 106
  • Page 107 107
  • Page 108 108
  • Page 109 109
  • Page 110 110
  • Page 111 111
  • Page 112 112
  • Page 113 113
  • Page 114 114
  • Page 115 115
  • Page 116 116
  • Page 117 117
  • Page 118 118
  • Page 119 119
  • Page 120 120
  • Page 121 121
  • Page 122 122
  • Page 123 123
  • Page 124 124
  • Page 125 125
  • Page 126 126
  • Page 127 127
  • Page 128 128
  • Page 129 129
  • Page 130 130
  • Page 131 131
  • Page 132 132
  • Page 133 133
  • Page 134 134
  • Page 135 135
  • Page 136 136
  • Page 137 137
  • Page 138 138
  • Page 139 139
  • Page 140 140
  • Page 141 141
  • Page 142 142
  • Page 143 143
  • Page 144 144

ATEN CL3884NW User manual

Category
Rack consoles
Type
User manual

Ask a question and I''ll find the answer in the document

Finding information in a document is now easier with AI