ATEN CL3884NW User manual

4 - P o r t U S B H D M I M u l t i - V i e w D u a l R a i l

WideScreen LCD KVM Switch

CL3884NW

User Manual

www.aten.com

CL3884NW User Manual

ii

EMC Information

FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE

STATEMENT: This equipment has been tested and found to comply with the

limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These

limits are designed to provide reasonable protection against harmful

interference when the equipment is operated in a commercial environment.

This equipment generates, uses, and can radiate radio frequency energy and, if

not installed and used in accordance with the instruction manual, may cause

harmful interference to radio communications. Operation of this equipment in

a residential area is likely to cause harmful interference in which case the user

will be required to correct the interference at his own expense.

The device complies with Part 15 of the FCC Rules. Operation is subject to the

following two conditions: (1) this device may not cause harmful interference,

and (2) this device must accept any interference received, including

interference that may cause undesired operation.

FCC Caution: Any changes or modifications not expressly approved by the

party responsible for compliance could void the user's authority to operate this

equipment.

CE Warning: This is a class A product. In a domestic environment this

product may cause radio interference in which case the user may be required to

take adequate measures.

KCC Statement

RoHS

This product is RoHS compliant.

CL3884NW User Manual

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User Information

Online Registration

Be sure to register your product at our online support center:

Telephone Support

For telephone support, call this number:

User Notice

All information, documentation, and specifications contained in this manual

are subject to change without prior notification by the manufacturer. The

manufacturer makes no representations or warranties, either expressed or

implied, with respect to the contents hereof and specifically disclaims any

warranties as to merchantability or fitness for any particular purpose. Any of

the manufacturer's software described in this manual is sold or licensed as is.

Should the programs prove defective following their purchase, the buyer (and

not the manufacturer, its distributor, or its dealer), assumes the entire cost of all

necessary servicing, repair and any incidental or consequential damages

resulting from any defect in the software.

The manufacturer of this system is not responsible for any radio and/or TV

interference caused by unauthorized modifications to this device. It is the

responsibility of the user to correct such interference.

The manufacturer is not responsible for any damage incurred in the operation

of this system if the correct operational voltage setting was not selected prior

to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS

CORRECT BEFORE USE.

International http://eservice.aten.com

International 886-2-8692-6959

China 86-400-810-0-810

Japan 81-3-5615-5811

Korea 82-2-467-6789

North America 1-888-999-ATEN ext 4988

1-949-428-1111

CL3884NW User Manual

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Package Contents

The CL3884NW package consists of:

1 CL3884NW LCD KVM Switch with Standard Rack Mount Kit

2 KVM Cable Sets (USB, HDMI, Audio; 1.8m/6ft)

2 L Brackets

1 Power Cord

1 User Instructions*

Note: 1. Check to make sure that all the components are present and that

nothing got damaged in shipping. If you encounter a problem, contact

your dealer.

2. Read this manual thoroughly and follow the installation and operation

procedures carefully to prevent any damage to the unit, and/or any of

the devices connected to it.

*Features may have been added to the CL3884NW since this manual was

published. Please visit our website to download the most up-to-date version

of the manual.

Manual Date: 2020-01-21

All other brand names and trademarks are the registered property of their respective owners.

CL3884NW User Manual

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Contents

EMC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

1. Introduction

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Reliability and Operational Versatility . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Space Utility Optimization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Installation Flexibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

CL3884NW Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

CL3884NW Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

2. Hardware Setup

Before you Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Standard Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Grounding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Single Level Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Cable Connection Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

KVM Cable Installation Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Cascading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Two Level Installation Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Connecting the CM1164A with Computers and Video Sources . .17

Connecting the CM1284 with Computers and Video Sources. . . . 18

3. Basic Operation

Opening / Closing the Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Operating Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Powering Off and Restarting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Hot Plugging KVM Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

LCD OSD Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

CL3884NW User Manual

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The LCD Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

LCD Adjustment Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Identifying the Source Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Port ID Numbering & Port Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Port ID Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Port Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Manual Port Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Hotkey Switching. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

OSD Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Boundless Switching. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Display Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Full Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Quad View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Picture in Picture - Dual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Picture in Picture - Triple . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Picture in Picture - Quad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Picture on Picture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Picture by Picture - Dual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Picture by Picture - Triple . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Picture by Picture - Quad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Preset Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

LCD & 2nd Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

4. OSD Operation

OSD Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

OSD Login. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

The Quick Access Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

The Editor Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

The OSD Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Password Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

OSD Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Port Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Manufacturing Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

5. Keyboard Port Operation

Hotkey Port Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Invoke Hotkey Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Number Lock and Minus Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Control and F12 Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Select the Active Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

CL3884NW User Manual

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Auto Scan Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Auto Scanning - Display Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Invoking Auto Scan:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Computer Keyboard / Mouse / USB Device Reset . . . . . . . . . . . . . . . . . . 64

Hotkey Beeper Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Port OS Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Set Broadcast Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Hotkey Summary Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

6. Keyboard Emulation

Mac Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Sun Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

7. RS-232 Operation

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

RS-232 Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Verification Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Log In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Logout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Open/Close RS-232 Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Switch Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

PiP Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Quad View Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Change Display Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Port Disable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

OSD Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Keyboard Language Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

Set Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Auto Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Port ID Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Formula:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Keyboard Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Video DynaSync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Hardware Cursor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Activate Beeper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Hotkey Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

OSD Hotkey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Power on Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Fn Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

USB Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Restore Default Value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Firmware Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100

KVM Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Hotkey List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102

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Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

8. The Firmware Upgrade Utility

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Backup / Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Upgrade Failed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Powering Off and Restarting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Restoring to Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Appendix

Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Connection Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

CL3884NW to Compatible 4-Port Switches . . . . . . . . . . . . . . . . . . . 121

Supported KVM Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

OSD Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Optional Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Front-L Brackets Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Easy Installation Kit Mounting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Fn Key Reference. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

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About this Manual

This user manual is provided to help you get the most from your CL3884NW

system. It covers all aspects of installation, configuration and operation. An

overview of the information found in the manual is provided below.

Chapter 1, Introduction, introduces you to the CL3884NW system. Its

purpose, features and benefits are presented, and its front and back panel

components are described.

Chapter 2, Hardware Setup, describes how to set up your installation. The

necessary steps – from a basic single level hookup to a complete 17-switch two

level operation are provided.

Chapter 3, Basic Operation, explains the fundamental concepts involved

in operating the CL3884NW.

Chapter 4, OSD Operation, provides a complete description of the

CL3884NW OSD (on-screen display), and how to work with it.

Chapter 5, Keyboard Port Operation, details all of the concepts and

procedures involved in the hotkey operation of your CL3884NW installation.

Chapter 6, Keyboard Emulation, provides tables that list the PC to Mac

and PC to Sun keyboard emulation mappings.

Chapter 7, RS-232 Operation, provides details on the functions and

RS-232 commands that you can use to control the CL3884NW using a serial

controller.

Chapter 8, The Firmware Upgrade Utility, explains how to use this

utility to upgrade the CL3884NW firmware with the latest available versions.

An Appendix, provides specifications and other technical information

regarding the CL3884NW.

CL3884NW User Manual

x

Conventions

This manual uses the following conventions:

Product Information

For information about all ATEN products and how they can help you connect

without limits, visit ATEN on the Web or contact an ATEN Authorized

Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:

Monospaced Indicates text that you should key in.

[ ] Indicates keys you should press. For example, [Enter] means to

press the Enter key. If keys need to be chorded, they appear

together in the same bracket with a plus sign between them:

[Ctrl+Alt].

1. Numbered lists represent procedures with sequential steps.

♦Bullet lists provide information, but do not involve sequential steps.

→Indicates selecting the option (on a menu or dialog box, for

example), that comes next. For example, Start

→

Run means to

open the Start menu, and then select Run.

Indicates critical information.

International http://www.aten.com

North America http://www.aten-usa.com

1

Chapter 1

Introduction

Overview

The ATEN CL3884NW LCD KVM Switch offers a space-saving, streamlined

approach to KVM switch technology by integrating a keyboard, 18.5" LED-

backlit LCD monitor, and a touchpad in a 1U rack-mountable slide housing.

The dual rail design enables the LCD monitor, keyboard and touchpad to

operate independently of each other. To maximize space utilization, the

keyboard and touchpad modules can slide back to "hideaway" when not in use,

while the LCD monitor rotates back, flush against the rack, to allow convenient

monitoring of computer activity.

The CL3884NW offers dual console outputs that guarantees users real-time

monitoring functionality. You can control both outputs to display the following

display modes: Quad View, Picture in Picture (PiP), Picture by Picture (PbP),

and Picture on Picture (PoP). The display modes have different layout options

to allow you to customize which sources are being displayed. In addition, being

able to cascade up to 2 levels, the CL3884NW can reach up to a maximum of

16 video sources that can be simultaneously displayed and controlled with

independent keyboard and mouse.

Featuring Boundless Switching, the CL3884NW allows users to switch control

to another computer by simply moving the mouse cursor across a screen border

and onto the target computer display without limitations. With patented ATEN

technology – Video DynaSync™, users can enjoy better display resolutions

and faster switching between systems. What’s more, the EDID modes are

available for smooth power-up, high-quality display that eliminates monitor

compatibility issue.

For added convenience, users can choose to manage the computer from an

external console. The CL3884NW features a USB peripheral port on the unit’s

front panel, ports for the external KVM console (USB keyboard/mouse and

HDMI monitor) on the rear panel, and audio ports for connecting audio

speakers.

As a feature-rich LCD KVM Switch, the CL3884NW is aimed not just to

achieve but exceed the requirements for space utility optimization, superior

video quality, adaptive deployment, and operational versatility, and is

especially ideal for control rooms in any industry that seeks effective and

efficient use of space.

CL3884NW User Manual

2

Features

Reliability and Operational Versatility

Multi-view console controls up to four video sources on one screen with

display modes including Quad View, Picture in Picture (PiP), Picture by

Picture (PbP), and Picture on Picture (PoP)

Quick Access Toolbar – intuitive user interface for editing

Supports an extra console via USB/HDMI connectors for up to two

console displays*

Display mode layout customization

Superior video quality – 1920 x 1080 @ 60Hz

Computer selection via pushbuttons, hotkeys, OSD, and RS-232

commands

Boundless Switching – simply moves the mouse cursor across windows to

switch to other video sources

Video DynaSync™ – an exclusive ATEN technology that eliminates boot-

up display problems and optimizes the resolution when switching among

different sources

Easily resizes and/or repositions any PiP or PbP to suit users’ viewing

needs

EDID Expert™ – selects optimum EDID settings for smooth power- up,

high-quality display and use of the best video resolution across different

screens

Cascade up to 2 levels – controls up to 16 computers (with up to 4 x 4

Multi-View mode)

Auto Scan mode – enables continuous monitoring of user-selected

computers

Broadcast mode – allows you to send commands from the console to all

computers to perform operations simultaneously

Additional hot-pluggable USB peripheral port on front panel

Note: *Both outputs can provide a combination of multi-view display

modes simultaneously. However, you can only have one of the two

outputs set to full-screen mode.

Chapter 1. Introduction

3

Space Utility Optimization

Exclusive LED illumination light – designed by ATEN to illuminate the

keyboard and touchpad to allow visibility in low-light conditions

Integrated KVM console with an 18.5” LED-backlit widescreen LCD

monitor in a dual rail housing with top and bottom clearance for smooth

operation in a 1U high system rack

Dual rail design allows LCD monitor and keyboard/touchpad modules to

operate independently

Console lock – enables the console drawer to remain securely locked away

in position when not in use

Installation Flexibility

Standard rack mount kit included

Optional Easy Installation Rack Mount Kit available*

No software required

Firmware upgradable

Supports hot-plugging

Note: *The Easy Installation Rack Mount Kit is sold separately. Contact

your ATEN dealer for product information.

CL3884NW User Manual

4

Requirements

Refer to the table below to prepare the required devices, equipment, and cables

to set up a CL3884NW system.

Cables

Substandard cables might damage the connected devices or degrade overall

performance. For optimum signal integrity and to simplify the layout, we

strongly recommend that you use the high quality custom cable sets described

below, which can be purchased from your dealer.

Operating Systems

Supported operating systems include Windows, Mac, Linux, and Sun.

CL3884NW

External

Console

(Optional)



1 x HDMI monitor and cable



1 x USB mouse



1 x USB keyboard



1 x Speaker

Computers Each computer

1

must be equipped with the following:



1 x HDMI port

2



1 x USB Type B port



1 x Speaker

Cables



1 x KVM cable (HDMI, 3.5mm Audio Jack, USB B 2.0)



1 x Power Cord

Note:

1. Make sure the computers’ operating systems are supported. For information, see

Operating Systems, page 4.

2. The quality of the display is affected by the quality of the computer’s graphics card.

ATEN recommends using a high quality product.

Function Length Type Part Number

KVM switch to computer 1.8 USB, HDMI 2L-7D02UH

Chapter 1. Introduction

5

Components

CL3884NW Front View

6

5

7

16

18

15

14

11

9

8

4

3

12

1

13

Press the Exit/Light pushbutton for

two seconds to turn the LED light

ON or Off. (Default: On)

EXIT / LIGHT

17

10

CL3884NW User Manual

6

No. Component Description

1 Upper Handle

with Release Bar

Pull to slide the LCD module out; push to slide it in. See

Opening / Closing the Console, page 19 for sliding the

console in and out.

2 LCD Module After sliding the KVM module out, flip up the cover to access

the LCD monitor by pressing the Handle, see Upper Handle

with Release Bar, page 6.

3 LED Illumination

Light Pushbutton

Press the Exit/Light pushbutton for two seconds to turn the

LED light ON or Off. (Default: Off)

4 LED Illumination

Light

Illuminates the keyboard and touchpad to allow visibility in

low-light conditions.

5 Keyboard

Module

Releases

These catches (one on each side) release the keyboard

module so you can slide it away.

6CPU Port

Selection

Pushbutton /

LEDs

Press the CPU Port Selection Pushbuttons to bring the KVM

focus to the computer attached to the corresponding port.

An orange ON LINE LED lights to indicate that the computer

attached to its corresponding port is up and running. A green

Selected LED lights to indicate that the computer attached to

the corresponding port is selected for KVM control.



In a cascade setup, press a CPU Port Selection Pushbutton

to switch the console display to the corresponding

secondary KVMP

TM

Switch.



Press and hold CPU Port Selection Pushbuttons 1 and 2

simultaneously for 2 seconds to detect the console

keyboard and mouse again.



Press and hold KVM Port Selection Pushbuttons 3 and 4

simultaneously for 2 seconds to start Auto Scan Mode. See

Auto Scan Mode, page 63, for full details.

7 Multi-View Mode

& LCD/2nd

Display Mode

Pushbuttons /

LEDs

Press these pushbuttons to cycle through different display

modes, and multi-view modes for your CL3884NW and the

second screen. See Display Modes, page 32, and LCD & 2nd

Display, page 44 for details.

8 Keyboard Standard 105-key keyboard

9 Touchpad Standard mouse touchpad

10 Lower Handle

with Release Bar

Pull to slide the keyboard module out. See Opening / Closing

the Console, page 19, for details on sliding the console in and

out.

11 USB Peripheral

Port

The USB port is available to connect a USB keyboard or

mouse device for users who prefer to use an external

keyboard and mouse.

12 Power LED Lights green to indicate that the unit is receiving power.

Chapter 1. Introduction

7

CL3884NW Rear View

13 Rack Mounting

Brackets

Rack mounting brackets are located at each corner of the unit.

See Standard Rack Mounting, page 11, for details.

14 Lock LEDs The Num Lock, Caps Lock, Scroll Lock LEDs are located

here.

15 Reset Button Located to the right of the Lock LEDs. Press this recessed

switch in with a small object to perform a system reset.

16 Firmware

Upgrade Switch

During normal operation and while performing a firmware

upgrade, this switch should be in the NORMAL position. If a

firmware upgrade operation does not complete successfully,

this switch is used to perform a firmware upgrade recovery.

See Firmware Upgrade Recovery, page 113, for details.

17 LCD On / Off

Button

Push this button to turn the LCD monitor on and off. The

button lights when the LCD monitor is off.

Note: The light indicates that only the monitor is off, not the

attached KVM switch.

18 LCD Control

Buttons

The buttons to control the position and picture settings of the

LCD display are located here. See page 26, for details.

No. Component Description

1 Grounding

Terminal

The grounding wire used to ground the switch attaches here.

2 Power Socket This is a standard 3-prong AC power socket. The power cord

from an AC source plugs in here.

3 Power Switch This standard rocker switch powers the unit on and off.

4 RS-232 Serial

Port

You can control the CL3884NW by sending serial commands

through the RS-232 Serial Port. See Chapter 7, RS-232

Operation for details.

No. Component Description

2

1 4

3 5 6

CL3884NW User Manual

8

5 External

Console Section

For flexibility and convenience, the CL3884NW supports an

independent, external console. The external console’s USB

keyboard and mouse, HDMI display, and speakers cables

plug in here.

6 KVM Port

Section

The provided KVM Cable Sets (USB, HDMI, and Audio) that

link the CL3884NW to your computers plug in here.

No. Component Description

9

Chapter 2

Hardware Setup

Before you Begin

1. Important safety information regarding the placement of this

device is provided on page 115. Please review it before

proceeding.

2. Make sure that power to all the devices you will be connecting

up has been turned off. You must unplug the power cords of any

computers that have the Keyboard Power On function.

3. CL3884NW packing material has been inserted to protect the

CL3884NW during shipping. Slide the LCD module out (see

Opening / Closing the Console, page 19), until the packing

material is visible. Remove the packing material before

installing the unit, as shown in the diagram below.

CL3884NW User Manual

10

4. The LCD KVM switch is designed for rack mounting. If the

KVM switch is not rack mounted be sure to place it on a

completely flat and firm surface before pulling the device in or

out to prevent damage due to uneven force on the module.

5. To prevent damage to your installation from power surges or

static electricity. It is important that all connected devices are

properly grounded.

Place on Flat Surface

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ATEN CL3884NW User manual

ATEN CL3884NW User manual

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