Hamilton Hopper HSH User manual

Document #101-0240 1 04/22/2013

Hamilton Hopper Manual

Document #101-0240 2 04/22/2013

CONTENTS

ABOUT THIS MANUAL ................................................................3

I. INTRODUCTION .................................................................................................... 4

II. CAPACITY .............................................................................................................. 5

III. OPERATION ......................................................................................................... 6

IV. LOADING AND UNLOADING ........................................................................... 7

To Fill Hopper ............................................................................................................................7

To Empty Hopper .......................................................................................................................7

V. MAINTENANCE .................................................................................................... 8

VI. TROUBLESHOOTING ........................................................................................ 9

VII. SMART HOPPER TROUBLESHOOTING ................................................... 10

VIII. HOPPER RUN TEST ........................................................................................11

Hamilton Hopper .....................................................................................................................11

Smart Hopper ...........................................................................................................................11

Diagram A ................................................................................................................................12

IX. SMART HOPPER HANDHELD ....................................................................... 13

Dispensing Coins .....................................................................................................................13

Show Counters .........................................................................................................................14

Clear Counters .........................................................................................................................14

Errors ........................................................................................................................................15

HAMILTON HOPPER .............................................................................................. 16

Hamilton Hopper Assembly .....................................................................................................17

Hamilton Hopper Assembly Chart ...........................................................................................18

Hamilton Hopper Wiring Harness ...........................................................................................19

SMART HOPPER ...................................................................................................... 20

Smart Hopper Assembly ..........................................................................................................21

Smart Hopper Assembly Chart ................................................................................................22

Smart Hopper Wiring Harness .................................................................................................23

HOPPER BOWL ........................................................................................................ 24

Hopper Bowl Assembly ...........................................................................................................25

LIMITED WARRANTY AGREEMENT OF HAMILTON MANUFACTURING CORP. ......... 26

Document #101-0240 3 04/22/2013

ABOUT THIS MANUAL

This manual will provide the operator with important information about installing and maintaining

the Hamilton Smart Hopper. To obtain assistance from the manufacturer, please call (800) 837-5561

or (419) 867-4858.

When calling for assistance, it is very important to have serial numbers readily available. Please

record these numbers in the spaces provided. It is important to account the serial numbers for each

hopper.

Hopper Model #________________________________________

Hopper Serial #_________________________________________

Please complete the warranty card, which was included with your machine, and return it to the

manufacturer.

Document #101-0240 4 04/22/2013

I. Introduction

The Hamilton Hopper was not only designed for large quantities of coins, it was also designed to withstand

the most rugged of environments. The hopper contains minimal moving parts for reduced wear, virtually zero

adjustments, and an all Lexan® and stainless steel construction to weather the harshest of environments. The

Hamilton Hopper comes in many different congurations for dispensing a variety of coins and metal tokens.

Among the possibilities are coins that range in size from the small U.S. dime to the large 1 1/8” token. Many

foreign coins will also work in the Hopper. It is important to specify what type of coin is to be dispensed when

ordering so the correct conguration will be shipped to you.

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II. CAPACITY

Hamilton Mfg. Corp. produces several different styles of Hoppers to meet the varying demands of Hamilton

customers requirements. These Hoppers differ in holding capacity. The Hoppers are shown in the table below,

where it is assumed that quarters are being dispensed.

For all of these models, the Hopper reports that it is empty when the coins no longer cover the two sensing

plates in the bottom of the Hopper bowl. This usually occurs when there are approximately 70-125 quarter-sized

coins remaining. These numbers will vary depending on the actual coins remaining. These numbers will vary

depending on actual coin being dispensed. The HTK Smart Hopper also provides a low coin status. This status

occurs when only the long sensor is covered.

MODEL # QUARTERS $ QUARTERS CHANGER APPLICATION

HSH 4800 $1,200 Most Changers

HSH-A 3200 $800 Auto Cashiers

HSH-60Q 2400 $600 ER-60 Changers

HSH-XT-Q 8000 $2,000 2000V Changers

SMART 4800 $1,200 HTK ONLY

Document #101-0240 6 04/22/2013

III. OPERATION

To dispense the coins, the Hopper uses a Coin Wheel mounted to the Hopper Motor. This Coin Wheel is a round

disc with semi-circular cutouts arranged around the outer edge. As the wheel rotates with the motor, coins fall

into the cutouts and are lifted past the count switch and through the exit chute. If coins are picked up in every

cutout, a dispensing rate of 5 coins per second is achieved.

The Coin Counting Mechanism utilizes a pair of switches that are actuated by coins as they exit the Hopper.

One switch directly triggers the 120VAC counter mounted on the Hopper. The other switch manipulates the

controllers “Coin Drop” input. The normally closed contacts are opened as a coin passes under the switch. This

opening of the “Coin Drop” circuit is observed as a coin vends.

The Coin Level Mechanism takes advantage of the conductivity of metallic coins. Since the Coin Wheel is

connected to earth, and logic grounds through the case of the motor, a connection can be made from the Coin

Wheel through the coins to the stainless sensing that are connected to the Controller. When the coins no longer

touch the sensing strips, the circuit is open and the Hopper is observed as empty. When the Hopper does go

empty, there will still be approximately 70-125 quarter sized coins left in the Hopper Bowl. Note: this number

will vary based on the coin size being dispensed.

Diagram A on page 12 indicates where the “Manual Run” Toggle Switch is located. Also pictured in Diagram

A this the bracket that encases the Toggle Switch. There is also a thumbscrew that ts into this bracket and

prevents the switch from being activated. The thumbscrew must be removed and the Toggle Switch ipped to

its “ON” position. To stop the motor, turn the “Manual Run” Toggle Switch back to its “OFF” position and re-

insert the thumbscrew.

Note: In several of Hamilton’s changers the main harness has a single quick disconnect connector that disables

the hopper run switch. If the manual run switch is required connect connector, otherwise it is Hamilton’s recom-

mendation that the connector should remain disconnected when hopper run switch is not required.

The “Smart Hopper” has a few variations. The rst one is that the Smart Hopper only has “ONE” coin count-

ing this switch. This is the switch that manipulates the controllers “Coin Drop” input. The second switch on

the Smart Hopper is not required because there is no counter on the hopper. The other variation is there is no

“Manual Run” Toggle Switch, therefore shown on Diagram A on page 12 will show where to connect the Hand-

held. The Handheld function allows one to conduct a “Manual Run”, show counters, clear counters, and conduct

maintenance (clear errors).

Document #101-0240 7 04/22/2013

IV. LOADING AND UNLOADING

To Fill Hopper

To ll the Hopper with coins, tilt the Hopper partially towards you and insert the Hopper Load Rivet through

the hole in the Hopper bracket. (Refer to Diagram A on page 12). Pour coins into the top of the Hopper. Hop-

per may also be removed to be lled as well. Note: Hopper will become heavy when attempting to put Hopper

back in machine. Note: When lling hopper make sure the coin bafe is pushed down.

CAUTION! Use only clean , dry coins. Remove all debris from coins before

loading into Hopper.

To Empty Hopper

Tilt the Hopper all the way towards you and dump the coins into a container. Note: This process can make the

container heavy and hard to handle. Therefore, turn off power to machine,and disconnect harness. Then tilt

hopper back, while tilting back lift hopper rod out of hopper bracket. With the container on the oor dump

coins into container.

Document #101-0240 8 04/22/2013

V. MAINTENANCE

The plastic parts in the Hopper are formed of Lexan®. GE’s recommendation for cleaning the plastic parts is to

use normal household cleaners. DO NOT USE; gasoline, high alkaline solutions, benzene acetone, carbon

tetrachloride, methyl ketone, muraitic acid, or electrical contact cleaner as THEY WILL DAMAGE THE

PLASTIC.

CAUTION: This Hopper DOES NOT NEED TO BE OILED. Oil causes dirt

to accumulate and certain oils may damage the plastic components. Any lu-

brication in the Hopper can result in a faulty payout.

It is recommended that the Hopper is cleaned on a monthly basis,but this may vary depending on circumstances

and usage. Disassembly of the Hopper is required for proper cleaning.

CAUTION: Disconnect all power to the machine and remove the Hopper

before attempting any service.

To remove the Hopper from the machine and clean it, follow the steps below:

1. Empty all the coins from the Hopper.

2. Disconnect all power from the machine.

3. Unplug the Main Harness from the bottom of Hopper.

4. Tilt the top of the Hopper backwards slightly, then lift up and forward to remove the Hop-

per Assembly from the cabinet.

5. Use a Phillips screwdriver to remove (4 or 8) #8 x 1/4” self-tapping screws that hold the

cover on to the Outer Housing.

6. Note: If applicable remove the hopper rod (handle) by removing the (2) 1/4 x 20 screws.

7. Swing the Coin Bafe up and out of the Outer Housing.

8. Remove the Coin Bafe from the Outer Housing .

9. Sweep all debris out of the Hopper with a CLEAN paintbrush.

10. Dampen a cloth and apply a household cleaner to all surfaces inside the Coin Bowl.

Scrub if required.

11. Dampen a clean cloth and wipe up any remaining residue.

12. Reassemble the Coin Hopper and re-install into the machine.

13. Restore power to the machine.

Document #101-0240 9 04/22/2013

VI. TROUBLESHOOTING

SITUATION PROBABLE CAUSE CORRECTION

Wash prices set incorrectly Check wash prices

Perform HOPPER RUN TEST (See page 11)

Contact the manufacturer for assistance

Coin or foreign material lodged in HOPPER Clear obstruction in HOPPER

Broken connection in wire between

CONTROLLER and HOPPER motor

Locate and repair connection

Output missing from CONTROLLER Contact the manufacturer for assistance

Foreign material in HOPPER Remove foreign material

Output weak from CONTROLLER Contact the manufacturer for assistance

Wash prices set incorrectly Check wash prices

Coins fall back into HOPPER after counting Perform HOPPER RUN TEST (See page 11)

CPU misreads coin count Contact the manufacturer for assistance

Error detected by CONTROLLER

Check error message on CONTROLLER and refer to

CONTROLLER Manual.

HOPPER not counting coins

Underpayment of

change, CONTROLLER

does go into “OUT OF

SERVICE”

Overpayment of

change

HOPPER does not run

at all to pay back

change

HOPPER runs slowly

Underpayment of

change, CONTROLLER

does not go into “OUT

OF SERVICE”

Document #101-0240 10 04/22/2013

VII. Smart Hopper Troubleshooting

Handheld Port: This port allows a user to connect the Handheld to the hopper and clear an error. Note:

TXD: Sending Status of Hopper to Controller. The status can indicate that the hopper is idle or in an error state.

The TXD status led indicator is Green.

RXD: Controller is requesting the status of the hopper or is sending a command for a payout. The RXD status

led indicator is Red.

Empty 1: Displays that the status that the hopper is low. This can also be considered warning indicator. The

Empty 1 indicator is Yellow

Empty 2: Displays the status that the hopper is empty. This is considered a hard error and therefore, coins will

not be dispensed until issue is resolved. The Empty 2 indicator is Yellow.

Note: In this state both Empty 1 and Empty 2 will have their indicator led’s on.

Drop: Indicates the status of coin switch. In a normal state the led is off. When a payout is in progress the Drop

led will ash once for each coin that is dispensed from the Hopper. If a coin is stuck under the switch with the

switch in the up position the Drop indicator will stay on steady until issue is resolved. The Drop led indicator is

Yellow.

Address: This is pre-set by the factory when machine is built. The address dip switches denes the hopper ad-

dress which is critical when setting hopper contents and change rules in the controller. Example with all three

of the dip switches in the “Up” or “Off” position this denes the hopper with address 1. When dip switch 1 is in

the “Down” or “On” and the other two dip switches in the “Off” position this denes the hopper with address 2.

Diag: When the led is on solid there are no errors or in an idle state. When a Hopper error occurs the status of

the DIAG led will change from solid to ashing a number of times, followed by a short pause. The number of

ashes will indicate the error that has occurred. For example. The DIAG. will ash twice and then a short pause.

Flash twice again and a short pause. The 2 ashes indicate the error of unexpected coin drop. The DIAG led is

green

2 Flashes = Unexpected Coin Drop 3 Flashes = Hopper Coasting

4 Flashes = Hopper TimeOut 5 Flashes = Drop Switch Stuck 6 Flashes = Watchdog Reset

Power: This indicates that there is power at the Hopper. The Power led is Red

Document #101-0240 11 04/22/2013

VIII. HOPPER RUN TEST

The Hopper Run Test is a test that can be used to determine if a Hopper is counting coins correctly.

Hamilton Hopper

1. Obtain a large number of coins (500 if possible) that the Hopper is congured to

dispense, and count them carefully to determine the exact number of coins.

2. Empty Hopper completely and make note of the count on the Hopper’s mechanical

counter.

3. Dump in all of the counted coins and turn the Manual Run Switch to the “ON” position.

Run the Hopper until every coin has been dispensed.

4. Check to see if the Hopper’s mechanical counter matches the previous count plus the

number of coins that were just dispensed.

5. Repeat the test as necessary.

Smart Hopper

1. Obtain a large number of coins (500 if possible) that the Hopper is congured to dispense

and count them carefully to determine the exact number of coins.

2. Empty Hopper completely.

3. Connect Handheld to Hopper.

4. Press F2 to display “Show Counters”. Make note of the “Temp” number.

5. Dump in all of the counted coins

6. Press F1 to display “Manual Run” options.

7. Press F2 to determine the amount of coins to be dispensed in “Edit Dispense #”. Then

using the keypad numbers enter the amount of coins to be dispensed. (i.e. 250)

8. Press F1 to “Dispense XXX”

9. Hopper will dispense the selected amount of coins

10. Once dispensing is complete then Press F2 to display “Show Counters”

11. Check the “Temp” totals to verify the correct count.

Document #101-0240 12 04/22/2013

Diagram A

Document #101-0240 13 04/22/2013

IX. SMART HOPPER HANDHELD

This section will allow one to navigate through the handheld connected to a Smart Hopper to conduct one of the

following processes; dispense coins, display counters, clear counters, or clear errors.

      Model:SmartHopper

      Version:2.02

      Address1

      F1ManualRun

      F2ShowCounters

      F3ClearCounters

      F4Maintenance

Dispensing Coins

PressF1forManualRun

Nextscreendisplay:

      F1DispenseX

      F2EditDispense#

      F3Run15seconds

      ESC=Back1-9

PressF1toDispenseX

Nextscreendisplays:

      DispensingXcoins

      Payoutcomplete

      ESC=Back1-9F1=X

Pressing F1 again will dispense the same amount of coins. Pressing a number on the keypad from 1-9 will auto-

matically dispense that numeric value.

PressF2toEditDispense#

Nextscreendisplays:

      CoinstoDispense

       X

      ESC=Back<=Enter=>

The value that can be added can be 0 to 250. Once your selection is complete select right arrow to save your

choice. Once one saves their choice this now populates F1 Dispense X. (i.e 250 coins now displays F1 Dispense

250).

     

Document #101-0240 14 04/22/2013

PressF3forRun15seconds

Nextscreendisplays:

      RunMotor15Seconds

      MotorisON

      ESC=ABORT

Whenmotorstops.

Nextscreendisplays:



      RunMotor15Seconds

      MotorisOFF

      ESC=Back

Show Counters

PressF2todisplaycounters

Nextscreendisplays:

      TempCNT=XXX

      PermCNT=XXX

      Runtime=XXXXX

Clear Counters

PressF3toclearcounters

Nextscreendisplays:

ClearCounters

      Areyousure(Y/N)?

PressYtoclearcounts

Nextscreendisplays:

CountsCleared!

Afteracoupleofsecondsthescreenwillautomaticallygobacktomainmenu

Note:Clearingcountsonlyclearsthe“TempCNT”.ThePermCNT’sarenon-resettable

PressNtonotclearcounts

Thescreenwillautomaticallygobacktomainmenu.

     

Document #101-0240 15 04/22/2013

Errors

PressF4forMaintenance

PressF2forErrorInfo

Nextpagedisplays:

      MaxDrops=1

      F2ErrorHistory

MaxDrops:Themaximumnumberofunexpectedcoinsdropsbeforetriggeringunexpectedpayouterror

PressF2forErrorHistory

Nextscreendisplays:

      ERR2=X

      ERR3=X

      ERR4=X

      ESC=Back<=Page=>

Selectingtheright>advancestothenextpage

Nextpagedisplays:

      ERR5=X

      ERR6=X

      ESC=Back<=Page=>

  ERR2=UnexpectedCoinDrop  ERR3=HopperCoasting

  ERR4=HopperTimeout   ERR5=DropSwitchStuck

  ERR6=WatchdogReset

PressF3toclearerror

PressingF3willautomaticallycleartheerrorontheHopper

Document #101-0240 16 04/22/2013

HAMILTON HOPPER

Document #101-0240 17 04/22/2013

Hamilton Hopper Assembly

Document #101-0240 18 04/22/2013

Hamilton Hopper Assembly Chart

Document #101-0240 19 04/22/2013

Hamilton Hopper Wiring Harness

Document #101-0240 20 04/22/2013

SMART HOPPER

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Hamilton Hopper HSH, Hopper HSH-60Q, Hopper HSH-A, Hopper HSH-XT-Q, Hopper SMART User manual

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