Hikvision DS-2TD2628-10/QA/GLT User manual

Thermal Opcal Bi-spectrum Network

Camera

User Manual

Legal Informaon

About this Manual

The Manual includes instrucons for using and managing the Product. Pictures, charts, images and

all other informaon hereinaer are for descripon and explanaon only. The informaon

contained in the Manual is subject to change, without noce, due to rmware updates or other

reasons. Please nd the latest version of this Manual at the Hikvision website ( hps://

www.hikvision.com/ ).

Please use this Manual with the guidance and assistance of professionals trained in supporng the

Product.

Trademarks

and other Hikvision's trademarks and logos are the properes of

Hikvision in various jurisdicons.

Other trademarks and logos menoned are the properes of their respecve owners.

Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL AND THE PRODUCT

DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED "AS IS" AND "WITH

ALL FAULTS AND ERRORS". HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING

WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR

PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT WILL HIKVISION

BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES,

INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS

INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION,

WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY,

OR OTHERWISE, IN CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION HAS BEEN

ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS.

YOU ACKNOWLEDGE THAT THE NATURE OF THE INTERNET PROVIDES FOR INHERENT SECURITY

RISKS, AND HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION,

PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER-ATTACK, HACKER ATTACK, VIRUS

INFECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY

TECHNICAL SUPPORT IF REQUIRED.

YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE

SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW.

ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT

INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF

PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY RIGHTS.

YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE

Thermal Opcal Bi-spectrum Network Camera User Manual

i

DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR

PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED

TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN

RIGHTS ABUSES.

IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATTER

PREVAILS.

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ii

Symbol Convenons

The symbols that may be found in this document are dened as follows.

Symbol Descripon

Danger

Indicates a hazardous situaon which, if not avoided, will or could

result in death or serious injury.

Cauon

Indicates a potenally hazardous situaon which, if not avoided, could

result in equipment damage, data loss, performance degradaon, or

unexpected results.

Note Provides addional informaon to emphasize or supplement

important points of the main text.

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iii

Safety Instrucon

These instrucons are intended to ensure that user can use the product correctly to avoid danger

or property loss.

Laws and Regulaons

●In the use of the product, you must be in strict compliance with the electrical safety regulaons

of the naon and region.

Transportaon

●Keep the device in original or similar packaging while transporng it.

●Keep all wrappers aer unpacking them for future use. In case of any failure occurred, you need

to return the device to the factory with the original wrapper. Transportaon without the original

wrapper may result in damage on the device and the company shall not take any responsibilies.

●DO NOT drop the product or subject it to physical shock. Keep the device away from magnec

interference.

Power Supply

●Check the input voltage before powering on the device to avoid damage.

●CAUTION: If the fuse of the device can be replaced, replace it only with the same model to

reduce the risk of re or electric shock.

●If a fuse is connected to the neutral wire and a double pole/neutral fusing occurs, parts of the

device that remain energized might represent a hazard during servicing aer operaon of the

fuse.

●If the device uses a 3-prong power supply plug, it must be connected to an earthed mains

socket-outlet properly.

●Do not touch the bare components (such as the metal contacts of the inlets) and wait for at least

5 minutes, since electricity may sll exist aer the device is powered o.

●For the permanently connected device without a disconnect equipment, a readily accessible

disconnect equipment shall be incorporated into the electrical installaon of the connected

building.

●For the permanently connected device without an overcurrent protecon equipment, an

overcurrent protecon equipment shall be incorporated into the electrical installaon of the

connected building. The specicaons of the overcurrent protecon equipment shall not exceed

that of the building.

●For the permanently connected device without an all-pole mains switch, an all-pole mains switch

shall be incorporated into the electrical installaon of the connected building.

●If the device is powered by terminals connected to the power cord, ensure correct voltage and

wiring of the terminals for connecon to mains supply.

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●Please purchase the charger by yourself. Input voltage should meet the Limited Power Source

(12 VDC, 24 VAC, or PoE(802.3af)) according to the IEC62368 standard. Please refer to technical

specicaons for detailed informaon.

●Make sure the plug is properly connected to the power socket.

●The socket-outlet shall be installed near the equipment and shall be easily accessible.

●DO NOT connect mulple devices to one power adapter, to avoid over-heang or re hazards

caused by overload.

●DO NOT touch the bare metal contacts of the inlets aer the circuit breaker is turned o.

Electricity sll exists.

●+ idenes the posive terminal(s) of equipment which is used with, or generates direct current.

- idenes the negave terminal(s) of equipment which is used with, or generates direct current.

Baery

●Risk of explosion if the baery is replaced by an incorrect type. Dispose of used baeries

according to the instrucons.

●The built-in baery cannot be dismantled. Please contact the manufacture for repair if

necessary.

●For long-term storage of the baery, make sure it is fully charged every half year to ensure the

baery quality. Otherwise, damage may occur.

●This equipment is not suitable for use in locaons where children are likely to be present.

●Improper replacement of the baery with an incorrect type may defeat a safeguard (for

example, in the case of some lithium baery types).

●DO NOT dispose of the baery into re or a hot oven, or mechanically crush or cut the baery,

which may result in an explosion.

●DO NOT leave the baery in an extremely high temperature surrounding environment, which

may result in an explosion or the leakage of ammable liquid or gas.

●DO NOT subject the baery to extremely low air pressure, which may result in an explosion or

the leakage of ammable liquid or gas.

Installaon

●This device is suitable for use above 2 m only.

●Install the device according to the instrucons in Quick Start Guide. To prevent injury, this device

must be securely aached to the installaon surface in accordance with the installaon

instrucons.

●Never place the device in an unstable locaon. The device may fall, causing serious personal

injury or death.

●The addional force shall be equal to three mes the weight of the device but not less than 50

N. The device and its associated mounng means shall remain secure during the installaon.

Aer the installaon, the device, including any associated mounng plate, shall not be damaged.

●Never place the equipment in an unstable locaon. The equipment may fall, causing serious

personal injury or death.

●This equipment is for use only with corresponding brackets. Use with other (carts, stands, or

carriers) may result in instability causing injury.

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●The interface varies with the models. Please refer to the product datasheet for details.

●If the device needs to be wired by yourself, select the corresponding wire to supply power

according to the electric parameters labeled on the device. Strip o wire with a standard wire

stripper at corresponding posion. To avoid serious consequences, the length of stripped wire

shall be appropriate, and conductors shall not be exposed.

●Make sure that the power has been disconnected before you wire, install, or disassemble the

device.

System Security

●You acknowledge that the nature of Internet provides for inherent security risks, and our

company shall not take any responsibilies for abnormal operaon, privacy leakage or other

damages resulng from cyber aack, hacker aack, however, our company will provide mely

technical support if required.

●Please enforce the protecon for the personal informaon and the data security as the device

may be confronted with the network security problems when it is connected to the Internet.

Please contact us when the device might exist network security risks.

●Please understand that you have the responsibility to congure all the passwords and other

security sengs about the device, and keep your user name and password.

Maintenance

●If the product does not work properly, please contact your dealer or the nearest service center.

We shall not assume any responsibility for problems caused by unauthorized repair or

maintenance.

●A few device components (e.g., electrolyc capacitor) require regular replacement. The average

lifespan varies, so periodic checking is recommended. Contact your dealer for details.

●Wipe the device gently with a clean cloth and a small quanty of ethanol, if necessary.

●If the equipment is used in a manner not specied by the manufacturer, the protecon provided

by the device may be impaired.

●To reduce the risk of re, replace only with the same type and rang of fuse.

●The serial port of the equipment is used for debugging only.

Using Environment

●Make sure the running environment meets the requirement of the device. The operang

temperature shall be -40°C to 65°C (-40°F to 149°F), and the operang humidity shall be 95% or

less, no condensing.

●DO NOT expose the device to high electromagnec radiaon or dusty environments.

●DO NOT aim the lens at the sun or any other bright light.

●The equipment shall not be exposed to dripping or splashing and that no objects lled with

liquids, such as vases, shall be placed on the equipment.

●No naked ame sources, such as lighted candles, should be placed on the equipment.

●For the device with venlaon openings, the venlaon openings should not be impeded by

covering the venlaon openings with items, such as newspapers, table-cloths, and curtains.

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vi

The openings shall never be blocked by placing the device on a bed, sofa, rug, or other similar

surface.

●Keep a proper distance around the device for sucient venlaon.

●This device is suitable for mounng on concrete or other non-combusble surface only to avoid

re hazard.

●This equipment is not suitable for use in locaons where children are likely to be present.

●Provide a surge suppressor at the inlet opening of the equipment under special condions such

as the mountain top, iron tower, and forest.

●Burned ngers when handling the parts with symbol . Wait one-half hour aer switching o

before handling the parts.

Emergency

●If smoke, odor, or noise arises from the device, immediately turn o the power, unplug the

power cable, and contact the service center.

COMPLIANCE NOTICE: The thermal series products might be subject to export controls in various

countries or regions, including without limitaon, the United States, European Union, United

Kingdom and/or other member countries of the Wassenaar Arrangement. Please consult your

professional legal or compliance expert or local government authories for any necessary export

license requirements if you intend to transfer, export, re-export the thermal series products

between dierent countries.

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vii

Contents

Chapter 1 Overview .................................................................................................................... 1

1.1 Brief Descripon .................................................................................................................... 1

1.2 Funcon ................................................................................................................................. 1

Chapter 2 Device Acvaon and Accessing ................................................................................. 2

2.1 Acvate Device ...................................................................................................................... 2

2.1.1 Acvate the Device via Browser .................................................................................... 2

2.1.2 Acvate the Device via SADP ........................................................................................ 3

2.2 Login ...................................................................................................................................... 3

2.2.1 Plug-in Installaon ........................................................................................................ 3

2.2.2 Illegal Login Lock ........................................................................................................... 4

Chapter 3 Network Sengs ........................................................................................................ 5

3.1 Wireless Dial .......................................................................................................................... 5

3.1.1 Set Wireless Dial ........................................................................................................... 5

3.2 WLAN AP (Access Point) ......................................................................................................... 6

3.2.1 Access to Device via AP ................................................................................................. 6

3.3 TCP/IP ..................................................................................................................................... 6

3.3.1 Mulcast Discovery ....................................................................................................... 8

3.4 Port ........................................................................................................................................ 8

3.5 Port Mapping ......................................................................................................................... 9

3.5.1 Set Auto Port Mapping .................................................................................................. 9

3.5.2 Set Manual Port Mapping ............................................................................................. 9

3.6 Mulcast .............................................................................................................................. 10

3.7 SNMP ................................................................................................................................... 10

3.8 Access to Device via Domain Name ..................................................................................... 11

3.9 Access to Device via PPPoE Dial Up Connecon .................................................................. 11

3.10 Set ISUP .............................................................................................................................. 12

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3.11 Set Open Network Video Interface .................................................................................... 12

3.12 Set Alarm Host ................................................................................................................... 13

3.13 Set Alarm Server ................................................................................................................ 13

3.14 Set Network Service ........................................................................................................... 13

3.15 Set SRTP ............................................................................................................................. 14

3.16 Operate via Mobile Client .................................................................................................. 14

3.16.1 Enable Hik-Connect Service on Camera .................................................................... 15

3.16.2 Set Up Hik-Connect ................................................................................................... 16

3.16.3 Add Camera to Hik-Connect ...................................................................................... 16

Chapter 4 Live View .................................................................................................................. 18

4.1 Live View Parameters ........................................................................................................... 18

4.1.1 Window Division ......................................................................................................... 18

4.1.2 Live View Stream Type ................................................................................................ 18

4.1.3 Enable and Disable Live View ...................................................................................... 18

4.1.4 Start Digital Zoom ....................................................................................................... 18

4.1.5 View Previous/Next Page ............................................................................................ 19

4.1.6 Full Screen ................................................................................................................... 19

4.1.7 Light ............................................................................................................................ 19

4.1.8 Wiper .......................................................................................................................... 19

4.1.9 Lens Inializaon ........................................................................................................ 19

4.1.10 Auxiliary Focus .......................................................................................................... 19

4.1.11 Quick Set Live View ................................................................................................... 19

4.1.12 Lens Parameters Adjustment .................................................................................... 20

4.2 Set Transmission Parameters ............................................................................................... 20

Chapter 5 Video and Image Sengs ......................................................................................... 22

5.1 Video Sengs ...................................................................................................................... 22

5.1.1 Stream Type ................................................................................................................ 22

5.1.2 Video Type .................................................................................................................. 22

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5.1.3 Resoluon ................................................................................................................... 23

5.1.4 Bitrate Type and Max. Bitrate ..................................................................................... 23

5.1.5 Video Quality .............................................................................................................. 23

5.1.6 Frame Rate .................................................................................................................. 23

5.1.7 Video Encoding ........................................................................................................... 23

5.1.8 Smoothing ................................................................................................................... 25

5.1.9 Display VCA Info .......................................................................................................... 25

5.1.10 Audio Sengs ........................................................................................................... 25

5.1.11 Two-way Audio .......................................................................................................... 26

5.1.12 Set ROI ...................................................................................................................... 26

5.1.13 Metadata .................................................................................................................. 27

5.2 Display Sengs .................................................................................................................... 27

5.2.1 Image Adjustment ....................................................................................................... 27

5.2.2 Image Adjustment (Thermal Channel) ........................................................................ 28

5.2.3 Exposure Sengs ........................................................................................................ 28

5.2.4 Day/Night Switch ........................................................................................................ 29

5.2.5 Set Supplement Light .................................................................................................. 29

5.2.6 BLC .............................................................................................................................. 30

5.2.7 WDR ............................................................................................................................ 30

5.2.8 White Balance ............................................................................................................. 30

5.2.9 DNR ............................................................................................................................. 31

5.2.10 Defog ......................................................................................................................... 32

5.2.11 Gray Scale .................................................................................................................. 32

5.2.12 Set Palee ................................................................................................................. 32

5.2.13 Set Target Enhancement ........................................................................................... 32

5.2.14 DDE ........................................................................................................................... 33

5.2.15 Brightness Sudden Change ....................................................................................... 33

5.2.16 Enhance Regional Image ........................................................................................... 33

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5.2.17 Mirror ........................................................................................................................ 34

5.2.18 Video Standard ......................................................................................................... 34

5.2.19 Digital Zoom .............................................................................................................. 34

5.2.20 Scene Mode .............................................................................................................. 34

5.2.21 Local Output .............................................................................................................. 34

5.3 OSD ...................................................................................................................................... 34

5.4 VCA Rule Display Sengs .................................................................................................... 35

5.5 Set Privacy Mask .................................................................................................................. 35

5.6 Overlay Picture ..................................................................................................................... 36

5.7 Set Manual DPC (Defecve Pixel Correcon) ....................................................................... 36

5.8 Set Picture in Picture ............................................................................................................ 36

Chapter 6 Video Recording and Picture Capture ........................................................................ 38

6.1 Storage Sengs ................................................................................................................... 38

6.1.1 Set Memory Card ........................................................................................................ 38

6.1.2 Set NAS ....................................................................................................................... 38

6.1.3 Set FTP ........................................................................................................................ 39

6.1.4 Set Cloud Storage ........................................................................................................ 40

6.2 Video Recording ................................................................................................................... 40

6.2.1 Record Automacally .................................................................................................. 40

6.2.2 Record Manually ......................................................................................................... 42

6.2.3 Playback and Download Video .................................................................................... 42

6.3 Capture Conguraon .......................................................................................................... 43

6.3.1 Capture Automacally ................................................................................................ 43

6.3.2 Capture Manually ........................................................................................................ 43

6.3.3 View and Download Picture ........................................................................................ 44

Chapter 7 VCA Resource ........................................................................................................... 45

7.1 Temperature Measurement ................................................................................................. 45

7.1.1 Noce .......................................................................................................................... 45

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7.1.2 Thermography Conguraon Flow Chart .................................................................... 45

7.1.3 Automac Thermography ........................................................................................... 47

7.1.4 Manual Thermography ............................................................................................... 52

7.2 Perimeter Protecon ........................................................................................................... 52

7.2.1 Set Perimeter Protecon Rules ................................................................................... 52

7.2.2 Set Perimeter Protecon Shield Region ...................................................................... 54

7.2.3 Set Overlay & Capture Parameters ............................................................................. 55

7.2.4 Calibraon ................................................................................................................... 55

7.2.5 Set Advanced Conguraon Parameters .................................................................... 57

Chapter 8 Event and Alarm ....................................................................................................... 59

8.1 Set Moon Detecon ........................................................................................................... 59

8.1.1 Normal Mode .............................................................................................................. 59

8.1.2 Expert Mode ............................................................................................................... 60

8.2 Set Video Tampering Alarm ................................................................................................. 60

8.3 Set Alarm Input .................................................................................................................... 61

8.4 Set Excepon Alarm ............................................................................................................. 62

8.5 Detect Audio Excepon ........................................................................................................ 62

8.6 Set Burning-Prevenon ........................................................................................................ 63

Chapter 9 Arming Schedule and Alarm Linkage ......................................................................... 64

9.1 Set Arming Schedule ............................................................................................................ 64

9.2 Linkage Method Sengs ...................................................................................................... 64

9.2.1 Trigger Alarm Output .................................................................................................. 64

9.2.2 FTP/NAS/Memory Card Uploading ............................................................................. 66

9.2.3 Send Email .................................................................................................................. 66

9.2.4 Nofy Surveillance Center .......................................................................................... 67

9.2.5 Trigger Recording ........................................................................................................ 67

9.2.6 Set Audible Alarm Output ........................................................................................... 67

9.2.7 Set Flashing Alarm Light Output ................................................................................. 68

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Chapter 10 System and Security ................................................................................................ 69

10.1 View Device Informaon .................................................................................................... 69

10.2 Search and Manage Log ..................................................................................................... 69

10.3 Import and Export Conguraon File ................................................................................ 69

10.4 Export Diagnose Informaon ............................................................................................. 70

10.5 Reboot ............................................................................................................................... 70

10.6 Restore and Default ........................................................................................................... 70

10.7 Upgrade ............................................................................................................................. 70

10.8 View Open Source Soware License .................................................................................. 71

10.9 Time and Date .................................................................................................................... 71

10.9.1 Synchronize Time Manually ...................................................................................... 71

10.9.2 Set NTP Server .......................................................................................................... 71

10.9.3 Set DST ...................................................................................................................... 72

10.10 Set RS-232 ........................................................................................................................ 72

10.11 Set RS-485 ........................................................................................................................ 72

10.12 Set Same Unit .................................................................................................................. 73

10.13 Power Consumpon Mode .............................................................................................. 73

10.14 Security ............................................................................................................................ 74

10.14.1 Authencaon ........................................................................................................ 74

10.14.2 Security Audit Log ................................................................................................... 75

10.14.3 Set IP Address Filter ................................................................................................ 75

10.14.4 Set MAC Address Filter ........................................................................................... 76

10.14.5 Cercate Management ......................................................................................... 76

10.14.6 Control Timeout Sengs ........................................................................................ 79

10.14.7 Set SSH .................................................................................................................... 79

10.14.8 Set HTTPS ................................................................................................................ 79

10.14.9 Set QoS .................................................................................................................... 79

10.15 User and Account ............................................................................................................. 80

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10.15.1 Set User Account and Permission ........................................................................... 80

10.15.2 Online Users ............................................................................................................ 81

Chapter 11 Appendix ................................................................................................................ 82

11.1 Common Material Emissivity Reference ............................................................................ 82

11.2 FAQ ..................................................................................................................................... 82

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xiv

Chapter 1 Overview

1.1 Brief Descripon

Thermal & Opcal Bi-spectrum network camera equipped with built-in GPU which supports

intelligent perimeter protecon algorithm, can realize high-precision VCA detecon and real-me

alarm. It is applied to perimeter protecon and re-prevenon purposes in crical infrastructures

such as community, villa, construcon site, factory, 4S stores, and so on. The pre-alarm system

helps you discover unexpected events immediately and protects your property.

1.2 Funcon

This secon introduces main funcons of the device.

Note

Not all models support the conguraons below, take the actual product for reference.

Temperature Measurement

Device can measure the actual temperature of the spot being monitored. The device alarms when

temperature exceeds the temperature threshold value.

Perimeter Protecon

Device can do perimeter protecon. Mulple rules can be congured for dierent requirements.

Power Consumpon Mode

Device supports low power consumpon mode and sleep schedule to reduce the power

consumpon when the device works.

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1

Chapter 2 Device Acvaon and Accessing

To protect the security and privacy of the user account and data, you should set a login password

to acvate the device when access the device via network.

Note

Refer to the user manual of the soware client for the detailed informaon about the client

soware acvaon.

2.1 Acvate Device

The device needs to be acvated by seng a strong password before use. This part introduces

acvaon using dierent client tools.

2.1.1 Acvate the Device via Browser

You can access and acvate the device via the browser.

Steps

1. Connect your computer to the same Wi-Fi network that the device is in.

2. Change the IP address of the computer and device to the same segment.

Note

The default IP address of the device is 192.168.1.64. You can set the IP address of the computer

from 192.168.1.2 to 192.168.1.253 (except 192.168.1.64). For example, you can set the IP

address of the PC to 192.168.1.100.

3. Input 192.168.1.64 in the browser.

4. Set device acvaon password.

Cauon

We highly recommend you create a strong password of your own choosing (using a minimum of

8 characters, including at least three of the following categories: upper case leers, lower case

leers, numbers, and special characters) in order to increase the security of your product. And

we recommend you reset your password regularly, especially in the high security system,

reseng the password monthly or weekly can beer protect your product.

5. Click OK.

6. Input the acvaon password to log in to the device.

7. Oponal: Go to Conguraon → Network → Basic → TCP/IP to change the IP address of the

device to the same segment of your network.

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2.1.2 Acvate the Device via SADP

Search and acvate the online devices via SADP soware.

Before You Start

Access www.hikvision.com to get SADP soware to install.

Steps

1. Connect your computer to the same Wi-Fi network that the device is in.

2. Run SADP soware to search the online devices of the LAN.

3. Check Device Status from the device list, and select Inacve device.

4. Create and input the new password in the password eld, and conrm the password.

Cauon

We highly recommend you create a strong password of your own choosing (using a minimum of

8 characters, including upper case leers, lower case leers, numbers, and special characters) in

order to increase the security of your product. And we recommend you reset your password

regularly, especially in the high security system, reseng the password monthly or weekly can

beer protect your product.

5. Click OK.

Device Status changes into Acve.

6. Oponal: Change the network parameters of the device in Modify Network Parameters.

2.2 Login

Log in to the device via Web browser.

2.2.1 Plug-in Installaon

Certain operaon systems and web browser may restrict the display and operaon of the device

funcon. You should install plug-in or complete certain sengs to ensure normal display and

operaon. For detailed restricted funcon, refer to the actual device.

Operang System Web Browser Operaon

Windows Internet Explorer 10+ Follow pop-up prompts to

complete plug-in installaon.

Google Chrome 57+

Mozilla Firefox 52+

Microso Edge 79.0.309+

Click to

download and install plug-in.

Go to Conguraon →

Network → Advanced Sengs

Thermal Opcal Bi-spectrum Network Camera User Manual

3

Operang System Web Browser Operaon

→ Network Service to enable

WebSocket or WebSockets for

normal view if plug-in

installaon is not required.

Display and operaon of

certain funcons are restricted.

For example, Playback and

Picture are not available. For

detailed restricted funcon,

refer to the actual device.

Mac OS 10.13+ Mac Safari 12+ Plug-in installaon is not

required.

Go to Conguraon →

Network → Advanced Sengs

→ Network Service to enable

WebSocket or WebSockets for

normal view. Display and

operaon of certain funcons

are restricted. For example,

Playback and Picture are not

available. For detailed

restricted funcon, refer to the

actual device.

Note

The device only supports Windows and Mac OS system and does not support Linux system.

2.2.2 Illegal Login Lock

It helps to improve the security when accessing the device via Internet.

Go to Conguraon → System → Security → Security Service , and enable Enable Illegal Login

Lock, Illegal Login Aempts and Locking Duraon are congurable.

Illegal Login Aempts

When your login aempts with the wrong password reach the set mes, the device is locked.

Locking Duraon

The device releases the lock aer the seng duraon.

Thermal Opcal Bi-spectrum Network Camera User Manual

4

Chapter 3 Network Sengs

3.1 Wireless Dial

The wireless network is provided with the mobile telecommunicaons technology via the 3G/4G

SIM card. For devices equipped with 3G/4G SIM card, the data stream of audio, video and image

can be transferred via 3G/4G wireless network.

Note

●The wireless dial funcon may not be supported by some camera models.

●Camera that supports wireless dial does not support PPPoE.

3.1.1 Set Wireless Dial

The built-in wireless module oers dial-up access to the Internet for the device.

Before You Start

Get a SIM card, and acvate 3G/4G services. Insert the SIM card to the corresponding slot.

Steps

1. Go to Conguraon → Network → Advanced Sengs → Wireless Dial .

2. Check to enable the funcon.

3. Click Dial Parameters to congure and save the parameters.

4. Click Dial Plan. See Set Arming Schedule for detailed informaon.

5. Click Dial Status.

Click Refresh Refresh the dial status.

Click Disconnect Disconnect the 3G/4G wireless network.

When the Dial Status turns to Connected, it means a successful dial.

6. Access the device via the IP Address of the computer in the network.

-Input the IP address in the browser to access the device.

-Add the device in client applicaon. Select IP/Domain, and input IP address and other

parameters to access the device.

7. Oponal: You can view 4G SIM card informaon and network carrier informaon in Auxiliary

Funcon.

Note

For certain device models working on Performance Mode or Proacve Mode, the wireless

mode can be upgraded. If necessary, please upgrade the wireless mode under the guidance of a

professional.

Thermal Opcal Bi-spectrum Network Camera User Manual

5

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