Ingenico OPEN2500 Quick Start And Installation Manual

OPEN1500

OPEN2500

Quick start and installation guide

www.ingenico.com

28-32, boulevard de Grenelle, 75015 Paris - France / (T) +33 (0)1 58 01 80 00 / (F) +33 (0)1 58 01 91 35

Ingenico - SA au capital de 47 656 332 / 317 218 758 RCS Nanterre

OPEN1500 - OPEN2500

Quick start and installation

guide

9000 R11 000 01/0119

2

Contents

1_

Introduction

2_Recommendation

2_1 Safety

2_2 Security of your terminal

2_3 Integration

2_4 Approvals and markings

2_5 IC statements

2_6

FCC statement

3_Maintenance

3_1 Transport and storage

3_2 Environment (WEE, Batteries and

Packaging)

OPEN1500 - OPEN2500

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9000 R11 000 01/0119

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1_

Introduction

Thank you for choosing a payment terminal Ingenico.

We recommend you to read carefully this installation guide: It gives

you the necessary information about safety precautions, unpacking,

installation, and maintenance of your terminal.

Danke, dass Sie sich für einen Zahlungsterminal Ingenico entschieden

haben.

Wir empfehlen Ihnen, diese Installationsanleitung sorgfältig

durchzulesen. Sie enthält die erforderlichen Informationen zu den

Sicherheitsvorkehrungen, dem Auspackung, der Installation und der

Wartung Ihres Terminals.

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: Il vous donne les informations nécessaires sur les précautions de

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WARRANTY / SECURITY

To benefit from the guarantee-related product, and to

respect the security, we ask you to use only accessories

delivered in box with the product, entrusting maintenance

operations only to an authorized person.

GARANTIE / SICHERHEIT

Um die Garantie für dieses Erzeugnis in Anspruch

nehmen zu können und die Sicherheit zu gewährleisten,

bitten wir Sie, nur die in der mit dem Erzeugnis

gelieferten Karton

enthaltenen Zubehörteile zu

verwenden und die Wartung

einer dazu befugten

Person anzuvertrauen.

GARANTIE / SECURITE

Pour bénéficier de la garantie liée au produit, et afin de

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que des accessoires livrés dans la boîte avec le produit, en

confiant les opérations de maintenance seulement à une

personne autorisée.

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9000 R11 000 01/0119

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The OPEN1500 or OPEN2500 can be powered by different sources

please respect these recommendations:

The power sources should comply with Standards IEC60950-

1:2013 Edition 2.2 and EN60950-1:2006 + A11/2009 + A1/2010

+A12/2011 + A2:2013. Moreover, they should be Safety Extra-Low

Voltage circuits and Power Limited Sources according to

clauses 2.2 and 2.5 of these standards and should be classified

ES1 and PS2 according to standard IEC62368-1

The power source should be powered by socket-outlets installed

near the equipment and easily accessible.

OPEN power ratings:

12 – 24 V max 2A (PS2 type) POE 48 V 13W (PS2 type)

Der OPEN1500 wo OPEN2500 kann an verschiedene Stromquellen

angeschlossen werden; beachten Sie bitte diese Empfehlungen.

Die Stromquellen sollten den Normen IEC60950-1:2013 Auflage

2.2 und EN60950-1:2006 + A11/2009 + A12/2011 + A2:2013

entsprechen. Zudem sollte es sich dabei um

Schutzkleinspannungen und begrenzte Stromquellen gemäß den

Bestimmungen 2.2 und 2.5 dieser Normen handeln und Klasse ES1

und PS2 gemäß der Norm IEC62368-1

Die Stromquelle sollte über Steckdosen fließen, die in der Nähe des

Geräts installiert und leicht zugänglich sind.

Nennleistungen der OPEN:

12 – 24 V max 2A (PS2 type) POE 48 V 13W (PS2 type)

Les OPEN1500 ou OPEN2500 peuvent être alimentés par différentes

alimentations électriques. Merci de respecter les recommandations

suivantes :

Les alimentations électriques doivent être conformes aux normes

IEC60950-1:2013 Edition 2.2 et EN60950-1:2006 + A11/ 2009 +

A12/2011 + A2:2013. De plus, elles doivent être des circuits Très

Basse Tension de Sécurité et être des Sources à Puissance Limitée

conformément aux chapitres 2.2 et 2.5 de ces normes et de classe

ES1 et PS2 selon la norme IEC62368-1

Les alimentations électriques doivent être connectées via des

socles de prises de courant installés à proximité du matériel et

aisément accessibles.

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9000 R11 000 01/0119

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12 – 24 V max 2A (PS2 type) POE 48 V 13W (PS2 type)

Note: Failure to comply with these instructions will void the

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Hinweis: Bei Nichteinhaltung dieser Anweisungen wird

die Haftung des Herstellers aufgehoben.

Nota : le non-respect de ces instructions annule la

responsabilité du fabricant.

This symbol indicates an important Warning.

Dieses Symbol stellt ein wichtiges Warnzeichen dar.

Ce symbole indique un avertissement important.

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9000 R11 000 01/0119

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2_Recommendation

2_1 Safety

Power on / Power down

To power on or power down the OPEN connect or disconnect the cable

connected to power plug.

Starten / stoppen

Für starten oder stoppen die OPEN, anschließen oder abziehen Kabel

an 9-16V stromanschluss angeschlossen.

Mise en marche / Arrêt

Pour allumer ou éteindre OPEN connectez ou débranchez le câble

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Lithium battery

The OPEN is fitted with a lithium battery which is not accessible to the

user. Only a qualified technician may be authorized to open the unit

and change this component.

For Switzerland annex 2.15 of SR 814.81 applies for batteries.

WARNING

- Scrapping by heating, burning, punching or crushing the

battery may cause explosion.

- Maintaining a battery in a very high environment temperature

may cause explosion or leakage of flammable liquid or gas.

- A battery subject to extremely low air pressure may cause

explosion or leakage of flammable liquid or gas.

Lithium Batterie

Die OPEN sind mit einer Lithium-Batterie ausgestattet, die nicht für den

Benutzer zugänglich.

Nur ein qualifizierter Techniker können ermächtigt werden, das Gerät

zu öffnen und ändern Sie die Komponente werden

Für die Schweiz 2,15 2,15 Anhänge von SR 814.81 gelten für Batterien

Pile au lithium

Les OPEN sont munis d’une pile au lithium qui n’est pas accessible à

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batteries.

ATTENTION

– la mise au rebut d’une batterie dans un feu ou dans un four

chaud, ou l’écrasement mécanique ou coupure d’une

batterie, est susceptible de provoquer une explosion;

– le maintien d’une batterie dans un environnement à très

OPEN1500 - OPEN2500

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9000 R11 000 01/0119

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haute température peut provoquer une explosion ou la fuite

de liquide ou de gaz inflammables;

– une batterie soumise à une pression de l’air extrêmement

faible peut provoquer une explosion ou la fuite de liquide ou

de gaz inflammables.

SAM, µSD connectors

This is an Electrostatic (ESD) sensitive area and ESD precautions

must be taken when fitting it As a minimum, the operator should be

“Electrostatically Discharged” via his/her hand to a suitable

safe metallic earthing point prior to opening this area.

SAM, µSD- Steckverbinder

Dies sind Bereiche, die empfindlich gegen elektrostatische

Entladung (ESD) sind, und ESD-Vorsichtsmaßnahmen müssen

während der Montage getroffen werden. Vor jedem Eingriff muss

sich der Bediener zumindest elektrostatisch entladen, indem er

seine Hand auf einen geeigneten und sicheren

Metallerdungspunkt legt.

Connecteurs SAM, µSD

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électro statiquement en posant la main sur un point métallique de mise

à la terre approprié et sécurisé.

Connections to external equipment and circuits

All external circuits and equipment connected to OPEN should be

Safety Extra-Low Voltage circuits according to clause 2.2 of Standards

IEC60950-1:2013 Edition 2.2 and EN60950-1:2006 +A11/2009 +

A1/2010 + A12/2011 + A2:2013 and should be classified ES1 and PS2

type according to standard IEC32368-1

Verbindungen zu externen Geräten und Schaltungen

Alle externen Schaltungen und Geräten, die an OPEN sollte Safety

Extra-Low Voltage Schaltungen werden nach Ziffer 2.2 des Standards

IEC60950-1: 2013 Ausgabe 2.2 und EN60950-1:2006 + A11/2009 +

A12/2011 + A2:2013 und sollte der Klasse ES1 und PS2 gemäß der

Norm IEC 62368-1 entsprechen.

Connexion aux équipements et circuits externes

Tous les circuits et équipements externes connectés aux OPEN

doivent être des circuits Très Basse Tension de Sécurité conformément

au chapitre 2.2 dans normes IEC60950-1 : 2013 Edition 2.2 et

EN60950-1 : 2006 + A11 / 2009 + A12/2011 + A2:2013 et doivent être

de classes ES1 et PS2 conformément à la norme IEC 62368-1.

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9000 R11 000 01/0119

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Operating conditions / Betriebsbedingungen / En fonctionnement:

Temperature/ Temperatur/ Température -20°C to +70°C

2_2

Security of your terminal

Your device fulfils current applicable PCI PTS security requirements.

Upon receipt of your terminal you should check for signs of tampering

of the equipment. It is strongly advised that these checks are

performed regularly after receipt. You should check, for example: that

the keypad is firmly in place; that there is no evidence of unusual wires

that have been connected to any ports on your terminal or associated

equipment, the chip card reader or any other part of your terminal.

Such checks would provide warning of any unauthorized modifications

to your terminal, and other suspicious behavior of individuals that

have access to your terminal. Your terminal detects any “tampered

state”. In this state the terminal will repeatedly flash the message”

Alert Irruption!” and further use of the terminal will not be possible. If

you observe the “Alert Irruption!” message, you should contact the

terminal helpdesk immediately.

You are strongly advised to ensure that privileged access to your

terminal is only granted to staff that have been independently verified

as being trustworthy.

The terminal must never be put in or left at a location where it could be

stolen or replaced by another device.

2_3 Integration

OPEN Series equipment must be installed in restricted access areas such

as dedicated electrical closet

Die Geräte der Serie OPEN müssen in Bereichen mit eingeschränktem

Zugang installiert werden, z. B. in Schaltschränken

Les équipements de la série OPEN doivent être installés dans des zones

à accès restreint, telles que des armoires électriques dédiées

See installation guide.

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9000 R11 000 01/0119

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2_4 Approvals and markings

Mandatory conformity marking for products sold

within the European Economic Area (EEA). It states

that the product is assessed before being placed on

the market and meets EU safety, health and

environmental protection requirements

Indicates that the product has been certified to

applicable standards including standards written or

administered by the American National Standards

Institute (ANSI), Underwriters Laboratories (UL), CSA

Group (CSA), NSF International (NSF), and other North

American and global Organizations

Indicates that when the end-user wishes to discard this

product, it must be sent to separate collection facilities

for recovery and recycling

Indicates that the product operates with a continuous

voltage. This symbol is followed by the ratings (voltage

and current for instance)

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2_5 IC statements

- Under Industry Canada regulations, this radio transmitter may only

operate using an antenna of a type and maximum (or lesser) gain

approved for the transmitter by Industry Canada. To reduce potential

radio interference to other users, the antenna type and its gain should

be so chosen that the equivalent isotopically radiated power (e.i.r.p.) is

not more than that necessary for successful communication.

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émetteur radio peut fonctionner avec une antenne d’un type

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Canada. Dans le but de réduire les risques de brouillage

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communication satisfaisante.

- This device complies with Industry Canada license-exempt RSS

standard(s). Operation is subject to the following two conditions: (1)

this device may not cause interference, and (2) this device must accept

any interference, including interference that may cause undesired

operation of the device.

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brouillage radioélectrique subi, même si le

brouillage est susceptible d’en compromettre le fonctionnement.

- Le présent appareil est conforme aux niveaux limites d’exigences

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émetteur.

2_6 FCC statement

FCC standard compliance marking certifies that the product stipulated

below: OPEN

Conforms to the following harmonized standards:

part 15 subpart B of the FCC rules

This class (B) digital apparatus complies with Canadian ICES-003.

Information to users:

Changes or modifications not expressly approved by the party

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the

OPEN1500 - OPEN2500

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9000 R11 000 01/0119

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equipment.

NOTE:

This equipment has been tested and found to comply with the

limits for a Class B digital device, pursuant to part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against

harmful interference in a residential installation. This equipment

generates uses and can radiate radio frequency energy and, if not

installed and used in accordance with the instruction, may cause

harmful interference to radio communications. However, there is no

guarantee that interference will not occur in a particular installation. If

this equipment does cause harmful interference to radio or television

reception which can be determined by turning the equipment off and

on, the user is encouraged to try to correct interference by one or more

of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and

receiver.

Connect the equipment into an outlet on circuit different

from that to which the receiver is connected.

Consult the dealer or an experienced radio/TV technician

for help.

This device complies with FCC and IC radiation exposure limits set

forth for general population. This device must be installed to provide

a separation distance of at least 20cm from all persons and must not

be co-located or operating in conjunction with any other antenna or

transmitter.

This device complies with Part 15 of the FCC Rules. Operation is subject

to the following two conditions: (1) this device may not cause harmful

interference, and (2) this device must accept any interference

received, including interference that may cause undesired operation.

3_Maintenance

ATTENTION

Before making any operations of maintenance in the terminal, make

sure that power supply is disconnected.

ACHTUNG

Stellen Sie vor der Durchführung von Wartungsarbeiten am Terminal

sicher, dass die Stromzufuhr abgeschaltet ist.

ATTENTION

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.

OPEN1500 - OPEN2500

Quick start and installation

guide

9000 R11 000 01/0119

12

Cleaning of the terminal

First of all, unplug all the wires from the terminal.

Reinigung des Terminals

Zunächst ziehen Sie alle Kabel vom Terminal entfernt.

Nettoyage du terminal

Avant cette opération, débrancher tous les câbles du terminal.

Good rules for proper cleaning of the terminal are:

Use a soft cloth that is very slightly soaked with soapy water

to clean the outside of the terminal

Do not clean the electrical connections.

Do not use in any case, solvents, detergents or abrasive

products: Those materials might damage the plastic or

electrical contacts.

Avoid exposing the terminal to the direct rays of the sun.

Regeln zur Reinigung des Terminals:

Verwenden Sie zur Reinigung des Äußeren des Terminals ein

weiches Tuch, das leicht in Seifenwasser getaucht wurde.

Die elektrischen Anschlüsse dürfen nicht gereinigt werden.

Auf keinen Fall dürfen Lösungsmittel, Waschmittel oder

Scheuermittel verwendet werden: diese könnten die

Kunststoff- oder Elektrokontakte beschädigen.

Der Terminal sollte keiner direkten Sonnenbestrahlung

ausgesetzt werden.

Les règles de bonne pratique pour le nettoyage du terminal sont les

suivantes :

Utiliser un chiffon doux très légèrement imbibé d’eau

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.

Ne pas nettoyer les connexions électriques.

Ne jamais utiliser de solvants, détergents ou produits abrasifs:

ces produits peuvent endommager les contacts électriques

ou les parties plastiques.

Eviter une exposition directe du terminal aux rayons du

soleil.

OPEN1500 - OPEN2500

Quick start and installation

guide

9000 R11 000 01/0119

13

3_1 Transport and storage

Use the original packaging for any unit transported or stored.

Disconnect all cables from the terminal during the

transport.

Verwenden Sie die Originalverpackung zur Aufbewahrung des

Geräts.

Entfernen Sie während des Transports alle Kabel vom Terminal.

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produits.

Débrancher tous les câbles du terminal avant le transport.

3_2 Environment (WEEE, Batteries and

packaging)

This product is labeled in accordance with European Directives

2002/96/EC concerning Waste Electrical and Electronic Equipment

(WEEE) and 2006/66/EC concerning Batteries and Accumulators. Those

provisions are requiring producers and manufacturers to become liable

for take-back, treatment and recycling upon end of life of equipment

and batteries.

The associated symbol means that WEEE and waste batteries

must not be thrown away but collected separately and

recycled.

Ingenico ensures that efficient collection and recycling

schemes are set-up for WEEE and batteries according to

the local regulation of your country. Please contact your

retailers for more detailed information about the compliance

solution in place for disposing of your old product and used

batteries.

Packaging waste must also be collected separately to assure a proper

disposal and recycling.

Please note that proper recycling of the electrical and electronic

equipment and waste batteries will ensure safety of human health and

environment.

OPEN1500 - OPEN2500

Quick start and installation

guide

9000 R11 000 01/0119

14

copyright ownership, rights and protection in all material contained

in this document. The recipient can receive this document on the

condition that he will keep the document confidential and will not

use its contents in any form or by any means, except as agreed

beforehand, without the prior written permission of INGENICO.

Moreover, nobody is authorized to place this document at the disposal

of any third party without the prior written permission of INGENICO.

If such permission is granted, it will be subject to the condition that

the recipient ensures that any other recipient of this document, or

information contained therein, is held responsible to INGENICO for

the confidentiality of that information.

Care has been taken to ensure that the content of this document is

as accurate as possible. INGENICO however declines any responsibility

for inaccurate, incomplete or outdated information. The contents of

this document may change from time to time without prior notice, and

do not create, specify, modify or replace any new or prior

contractual obligations agreed upon in writing between INGENICO

and the user.

INGENICO is not responsible for any use of this device, which would be

non-consistent with the present document.

All trademarks used in this document remain the property of their

rightful owners.”

www.ingenico.com

28-32, boulevard de Grenelle, 75015 Paris - France / (T) +33 (0)1 58 01 80 00 / (F) +33 (0)1 58 01 91 35

Ingenico - SA au capital de 47 656 332 / 317 218 758 RCS Nanterre

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