Remington REM-L180BNO-V, REM-L240BNO-V Operating instructions

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VENTED GAS
LOG APPLIANCE
Models:
REM-L180BNO-V / REM-L240BNO-V
!
CAUTION —FOR YOUR SAFETY
Do not store or use gasoline or other ammable vapors and/or liquids near this appliance.
WHAT TO DO IF YOU SMELL GAS:
Do not try to light any appliance.
Do not touch any electrical switch; do not use any phone in your building.
Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
If you cannot reach your gas supplier, call the re department.
Installation and service must be performed by a qualied installer, service agency or the gas supplier.
WARNING: If the information in this manual is not followed exactly, a re or
explosion may result, causing property damage, personal injury, or loss of life.
This is a gas-red appliance. It uses air (oxygen) from the room in which it is installed. Adequate
combustion and ventilation air must be provided to safely operate the appliance. Refer to AIR FOR
COMBUSTION AND VENTILATION on page 7 of this manual.
This appliance is convertible for use with propane/LP gas by using the Manual On/O Valve/Safety
Pilot Kit (see ACCESSORIES on page 16).
1 Industrial Blvd #101, Sauk Rapids, MN 56379 USA • Toll Free (866) 676-1636
Fax: 320-251-2922 • Web: www.remingtonheater.com • Email: [email protected]
Complies with ANS Z21.84-2012, Standard for Manually lighted, Natural Gas Decorative Gas Appliances for Installation in Solid-Fuel Burning Fireplaces.
Complies with ANS Z21.60-2017/CSA2.26-2017, Standard for Decorative Gas Appliances for Installation in Solid-Fuel Burning Fireplaces when the LP
Conversion Kit (REM-LPK100A) is installed by a qualified technician.
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
© 2017 Pinnacle Climate Technologies, Inc. REWB-400
User’s Manual and
Operating Instructions
©2017 Pinnacle Climate Technologies 2 Vented Gas Log Appliance Users Manual
Table of Contents
Specications
Note: This appliance can only be installed in a solid-fuel burning replace with a working ue and
constructed of noncombustible material.
The below information provides the technical specications for your new vented gas log appliance. Make
sure that all of the specications are applicable before installing the appliance.
The replace must include a working ue and venting system with the minimum openings indicated below.
Model # REM-L180BNO-V REM-L240BNO-V
Input Rating (BTU/Hr) 45,000 55,000
Gas Type NG NG
Ignition Type Match Match
Max. Inlet Pressure 10.5 in. W.C. 10.5 in. W.C.
Min. Inlet Pressure 7 in. W.C. 7 in. W.C.
Normal Pressure
7 in. W.C. 7 in. W.C.
(For Purpose of Input Adjustment)
Min. Vent Opening 8" Diameter 8" Diameter
Log Size
Minimum Firebox Size
Height Depth Front Width Rear Width
18 in. Vented 20" 15" 24"* 20"
24 in. Vented 20" 15" 30"* 26"
Specications subject to change without notice.
*Important: If adding a Liquid Propane Conversion Safety Pilot Kit to the burner, add 8" to the front
width dimension.
Specications ........................................................................................................................................................................................2
Safety Information ..............................................................................................................................................................................3
Product Identication ........................................................................................................................................................................5
General Preparation ...........................................................................................................................................................................6
Preparing for Installation .................................................................................................................................................................. 7
Installation ............................................................................................................................................................................................. 7
Log Assembly .......................................................................................................................................................................................12
Operation ..............................................................................................................................................................................................13
Care and Maintenance .....................................................................................................................................................................14
Troubleshooting Guide ....................................................................................................................................................................17
Parts List .................................................................................................................................................................................................19
Limited Warranty ................................................................................................................................................................................20
©2017 Pinnacle Climate Technologies 3 Vented Gas Log Appliance Users Manual
Safety Information
Do not store or use gasoline or other ammable vapors and/or liquids near this appliance
or any other appliance.
WARNING
IMPORTANT: Carefully read this entire owners manual before assembling, operating, or servicing this appli-
ance. Improper use of this appliance can cause serious injury or death from burns, re, explosion, electrical
shock, and carbon monoxide poisoning.
Only a qualied installer, service agent, or local gas supplier may install and service this product.
This appliance is shipped to be used only with natural gas. Liquid propane can only be
used after installation of the Liquid Propane Conversion Safety Pilot Kit.
WARNING
CARBON MONOXIDE POISONING: Early signs of carbon monoxide poisoning resemble
the u with headaches, dizziness, or nausea. If you have these signs, the log set may
not be working properly. Get fresh air immediately, and have the log set serviced. Some people are more
aected by carbon monoxide than others: pregnant women, people with heart or lung disease, people who
are anemic, those under the inuence of alcohol, and those living in high altitudes.
NATURAL AND PROPANE/LP GAS: Natural and propane/LP gases are odorless. An odor-making agent is
added to the gas to help you detect a gas leak. However, the odor added to the gas can fade, so gas may be
present even though no odor exists. Ensure you read and understand all warnings in this manual to operate
this appliance safely. Keep this manual for reference.
WARNING:
This appliance gets very hot. Keep it out of trac and away from furniture, draperies, and ammable material.
Keep children and adults away from hot surfaces on the appliance to avoid burns or clothing ignition. The
appliance stays hot for a time after its turned o. Allow surfaces to cool before touching.
Supervise children when they are in the room with the appliance.
Do not place clothing or other ammable material on/near the appliance. Never place any objects inside
the appliance.
Installation and repair must be done by a qualied service person. Inspect the appliance before use and
at least annually by a qualied service person. More frequent cleaning may be required due to excessive
lint from carpeting, bedding material, etc. You must keep the burners, control compartments, and circu-
lating air passageways clean to continue safely operating this appliance.
Changing/altering any aspect of this appliance or its controls can be dangerous.
DO NOT OPERATE THIS APPLIANCE WITH GLASS DOORS CLOSED.
Do not use any accessories not approved for use with this appliance.
Keep the area near the appliance clear from combustible materials, gasoline, and other ammable va-
pors and/or liquids.
CALIFORNIA PROPOSITION 65: Fuels used in gas or oil red appliances and the products of combustion of
such fuels contain chemicals known to the State of California to cause cancer, birth defects, or other repro-
ductive harm. This product contains chemicals, including lead and lead compounds, known to the State of
California to cause cancer, birth defects, or other reproductive harm. Wash hands after handling.
DANGER
©2017 Pinnacle Climate Technologies 4 Vented Gas Log Appliance Users Manual
Safety Information
WARNING:
This appliance must only be used with the type of gas indicated on the rating label.
If you smell gas, do the following:
Shut o the gas supply.
Do not try to light any appliance.
Do not touch any electrical switch, and do not use any phone in your building.
Immediately call your gas supplier from outside or use a neighbors phone. Follow the gas suppliers
instructions. If you cannot reach your gas supplier, contact the re department.
Do not use this appliance to burn real wood. Use only the logs provided with the appliance.
Do not add extra logs or ornaments such as pine cones or rock wool. These added items may cause sooting.
Never place objects in the replace or the logs.
This appliance is designed to be smokeless. If the logs ever appear to smoke, turn o the appliance and
call a qualied service person. NOTE: When rst using the appliance, slight smoking may result from log
curing and manufacturing residues.
To prevent the creation of soot, follow the instructions in CARE AND MAINTENANCE on page 16.
Before using furniture polish, wax, carpet cleaner, or similar products, turn the appliance o. If heated, the
vapors from these products may create a white powder residue within the burner box or on adjacent walls
or furniture.
This appliance must never be installed in a bedroom or bathroom.
This appliance needs fresh air ventilation to run properly and safely.
Do not run the appliance:
Where ammable liquids or vapors are used or stored;
Under dusty conditions.
Do not use this appliance to cook food or burn anything.
Do not use the appliance if any part has been under water. Before use, call a qualied service technician to in-
spect the appliance and replace any part of the control system and/or gas control that has been under water.
Turn o, unplug, and let the appliance cool before servicing. Only a qualied service person should ser-
vice and repair the appliance.
QUALIFIED INSTALLING AGENCY: Only a qualied agency should install and replace gas piping, gas utili-
zation equipment, or accessories, and/or repair and service such equipment. “Qualied agency means any
entity that either in person or through a representative is engaged in and is responsible for:
Installing, testing, or replacing gas piping; or
Connecting, installing, testing, repairing, or servicing equipment; is experienced in such work; is familiar with
all precautions required; and has complied with all the requirements of the authority having jurisdiction.
©2017 Pinnacle Climate Technologies 5 Vented Gas Log Appliance Users Manual
Product Identication
NG 3/8" Orifice
Burner Pan
Burner Clamp
Grate
Burner
Log Risers
Cover Plate
3/8" to 5/8" Connector
5/8" Thread
Inlet 3/8" Thread
Flex Tube
5/8" to 1/2" Connector
©2017 Pinnacle Climate Technologies 6 Vented Gas Log Appliance Users Manual
General Preparation
LOCAL CODES
Install and use the appliance with care. Follow all local codes. In the absence of local codes, use the latest
edition of The National Fuel Gas Code, ANSI Z223.1, also known as NFPA 54*.
The State of Massachusetts requires that the chimney ue damper be welded open or completely removed
if used with decorative gas log sets. This appliance must be installed by a licensed plumber or gas tter in
Massachusetts.
In the State of Massachusetts the gas cock must be a T-handle type. Massachusetts requires that a exible
appliance connector be three feet or less in length.
*Available from:
American National Standard Institute, Inc.
1430 Broadway
New York, NY 10018
National Fire Protection Association, Inc.
1 Batterymarch Park
Quincy, MA 02269-9101
UNPACKING
Remove all hardware and materials from the product carton. Remove all protective packaging applied to the
materials and check for any shipping damage. If you notice any damage, contact Pinnacle Climate Technolo-
gies at (866) 676-1636.
Log Set Size
18" 24"
Chimney
Height*
(ft)
Minimum Opening**
(sq. in.)
6 41.7 49.2
8 38.7 45.5
10 35.2 41.7
15
32.0 37.7
20
28.8 34.3
30
26.5 31.2
Log Set Size
18" 24"
Chimney
Height*
(ft)
Minimum Opening**
(sq. in.)
10 28.3 35.3
15 21.2 26.4
20 18.1 22.1
25
15.9 18.1
30
14.5 17.3
35
13.2 15.9
40
12.6 15.2
For Masonry-Built
Fireplaces Free Opening
Area of Chimney Damper
For Factory-Built
Fireplaces Free Opening
Area of Chimney Damper
* Height is from hearth to hte top of the
chimney and the minimum height is 6 feet.
** Chart shows a minimum opening (sq. in.)
for a given height and input rate.
* Height is from hearth to the top of the
chimney and the minimum height is 10 feet.
** Chart shows a minimum opening (sq. in.)
for a given height and input rate.
Fig. 1
Do not remove the metal data plates from the burner pan. The data plates contain
important product information.
CAUTION
©2017 Pinnacle Climate Technologies 7 Vented Gas Log Appliance Users Manual
Preparing for Installation
AIR FOR COMBUSTION AND VENTILATION
NOTICE: Installation, service, and repair of this appliance must be performed by a qualied installer, service
agency, company, or gas supplier experienced with this type of gas appliance. Only factory-authorized parts
may be used in accordance with the manufacturers instructions, and all codes and requirements of the au-
thority having jurisdiction must be followed. Use of unauthorized parts or accessory items, or any alterations
to the kit, will void the manufacturers warranty. Using unauthorized parts or performing alterations may
also result in unsafe operating conditions.
Installation
CHECK GAS TYPE
Use only natural gas. If your gas supply is not natural gas, the On/O Safety Pilot Valve Kit (see ACCESSORIES,
page 16) must be installed. A gas supply shuto valve must be installed if the replace does not have one.
VENTING SPECIFICATIONS FOR INSTALLATION
Ensure the replace chimney ue and vent are drafting properly by doing the following:
1. Ignite a rolled newspaper or other paper on one end and place it at the inside front edge of the replace.
2. Watch the smoke and check that the vent is drawing it up the chimney.
3. If the smoke is not drawn up the chimney, extinguish the ame and remove obstructions in the chimney
until it vents properly.
The chimney ue must remain open a minimum of 3" at all times during the operation of this appliance.
Chimney dampers must be xed so that they maintain the minimum permanent vent opening at all times.
Installing a damper clamp to prevent the damper from accidentally closing is recommended (see page 8).
The minimum permanent opening (in square inches) is what must be provided by either the replace chim-
ney or chimney damper to vent the ue gases. The minimum vent opening for dierent chimney heights can
be found on page 6 (Per 1.15.7.; ANSI 1.14.1B).
If the area in which the appliance will be operated does not meet the required volume
for indoor combustion air, combustion and ventilation air must be provided by one
of the methods described in the National Fuel Gas Code, ANSI Z223.1/NFPA 54, the International Fuel Gas
Code, or applicable local codes.
WARNING
This appliance requires a reliable source of fresh air for adequate combustion and
ventilation. This is essential for the appliance to operate properly and for your own safety.
WARNING
Before installing this appliance in a solid-fuel burning replace, a qualied chimney
cleaner must clean the chimney ue and rebox of ashes, loose paint, soot, and creosote.
Creosote ignites if heated to a high temperature. A dirty chimney ue may distribute soot
within the house. Make sure that the qualied chimney cleaner inspects the chimney ue for damage.
WARNING
©2017 Pinnacle Climate Technologies 8 Vented Gas Log Appliance Users Manual
Installation (cont.)
PREPARE DAMPER
The chimney damper must be xed open such that it always
maintains the minimum permanent vent opening. To achieve
this, a.) install a screw or bolt in the edge of the damper to
prevent the damper from closing, b.) drill a hole or holes in
the damper blade, or c.) install the provided damper clamp on
the edge of the damper blade (see Figure 2).
NOTE: In the State of Massachusetts, the chimney damper
must be removed or welded in the fully open position.
Damper Clamp
Damper
Fig. 2
HEARTH KIT ASSEMBLY
NOTE: The following instructions apply to dual ame
“U”-style burners. Ensure all pipe-threaded connections
are tight, and use thread compound to prevent leaks.
1. Determine from which side the gas line will be
entering into the replace.
Gas line on the right side: This appliance is
manufactured with the gas inlet on the right side
of the burner pan. See INSTALLATION AND GAS
CONNECTION, page 9.
• Gas line on the left side: Continue with step 2.
2. Remove the cover plate on left side of the burner
pan by using a screwdriver (see Figure 3).
3. Unscrew the burner inlet tting from the burner
manifold (see Figure 3).
4. Place the burner manifold in the pan with the
threaded opening facing the opening on the left
side.
5. Using thread sealant (resistant to the action of
natural gas) on the larger end of the tting, screw
the burner inlet tting through hole and into burner
manifold. Tighten using a wrench (see Figure 4).
6. Using the provided burner clamp, screw, and nut,
attach the clamp to the pan. This holds the burner
manifold in place (see Figure 4).
7. Using the screws removed in step 2, install the cover
plate over the opening on the right side of the
burner pan (see Figure 4).
8. Attach the pan clamp brackets to the back of the
burner pan as shown (see Figure 5).
9. Position the grate into the V-grooves in the pan
clamp brackets (see Figure 5).
Fig. 3
Fig. 4
Fig. 5
Damper
“Opened Position”
Screw
Pan clamp bracket
Pan clamp bracket
©2017 Pinnacle Climate Technologies 9 Vented Gas Log Appliance Users Manual
Installation (cont.)
BEFORE INSTALLING THE APPLIANCE
Turn o the gas supply to the replace or rebox.
Clean the replace oor and chimney, seal any ash, and
clean out the doors to protect from any down drafts.
INSTALLATION AND GAS CONNECTION* (See Fig. 6 & 7)
1. Place the burner pan assembly in the center of the replace
oor. The front of the pan must face forward.
2. Install the 3/8" orice tting onto the burner inlet tting using
thread sealant on male threads of the burner inlet tting.
3. If the gas supply has an equipment shuto valve within
reach of lighting the log set, then thread the 1/2" connector
to the shuto valve. Use thread sealant.
4. If the gas supply does not have an equipment shuto valve
within reach, a manual gas valve is provided. Connect the
manual gas valve to gas supply pipe. Use thread sealant.
5. Attach the gas ex tube to the gas supply. Shape the tube
to attach to the orice tting.
CONNECTION TO GAS SUPPLY
Installation Items Needed:
piping (check local codes)
sealant (resistant to natural gas)
equipment shuto valve
test gauge connection
Installation must include an equipment shuto valve, union,
and plugged 1/8" NPT tap. Locate the NPT tap within reach
for test gauge hook up. The NPT tap must be upstream from
the appliance (see Figure 7).
* In compliance with ANS Z21.60•CSA2.26 and National Fuel Gas Code, Section 6.
Before installing the appliance, have the
fireplace and chimney professionally cleaned
to remove any soot, creosote, ashes, or other
obstructions. Perform this cleaning annually after installation.
WARNING
A qualified service person must connect the
appliance to gas supply. Follow all local codes.
WARNING
Only use a new black iron or steel pipe.
Internally-tinned copper tubing may be
used in certain areas. Check local codes. To allow proper gas
volume to the appliance, use a pipe of 1/2" diameter or greater.
Loss of pressure occurs if the pipe is too small.
CAUTION
sediment trap
tee joint
pipe wrench
adjustable (crescent)
wrench or pliers
IMPORTANT: Install the equipment shuto valve
in an accessible location. The equipment shuto
valve is used for turning on or shutting o the
gas to the appliance.
Lightly apply pipe joint sealant to the male
threads. This prevents excess sealant from going
into the pipe. A clogged burner injector may
result from excess sealant in the pipe.
Install the sediment trap in the supply line (see
Fig. 7). Locate the sediment trap so it can easily
be cleaned and where trapped material is unlike-
ly to freeze. A sediment trap traps moisture and
contaminants, keeping them from going into the
appliance controls. The appliance may not oper-
ate correctly if the sediment trap is not installed
or is installed incorrectly.
7''
(5.5''
Equipment Shuto Valve With
1/8" NPT Tap
Approved
Flexible
Gas Line
or 1/2"
Black Pipe
3" Minimum
Sediment Trap
Propane/LP
From External
Regulator (11"
W.C. to 14" W.C
Pressure)
Natural
From Gas Meter
(7" W.C.** to
10.5" W.C.
Pressure)
Fig. 6
Fig. 7
Pipe Nipple Cap Tee Joint
©2017 Pinnacle Climate Technologies 10 Vented Gas Log Appliance Users Manual
Installation (cont.)
CHECKING GAS CONNECTIONS
Pressure Testing Gas Supply Piping System
Test Pressures in Excess Of 1/2 PSIG (3.5 kPa):
1. Disconnect the appliance, including the main gas valve (control valve) and equipment shuto valve,
from the gas supply piping system. Pressures greater than 1/2 PSIG will damage the regulator.
2. Cap o the open end of the gas pipe where the equipment shuto valve was connected.
3. Open the gas supply tank valve or use compressed air to pressurize the supply piping system.
4. Check all joints of the gas supply piping system. Use a mixture of liquid soap and water in the gas joints
to check for leaks—bubbles may indicate a leak.
5. Immediately correct all leaks.
6. Reconnect the appliance and equipment shuto valve to gas supply. Check reconnected ttings for leaks.
Test Pressures Equal To or Less Than 1/2 PSIG (3.5 kPa):
1. Close equipment shuto valve (see Fig. 8).
2. Open the gas supply tank valve or use compressed air to pressurize the supply piping system.
3. Check all joints from the gas meter to equipment shuto valve (see Fig. 9.1 & 9.2).
4. Use a mixture of liquid soap and water in the gas joints to check for leaks—bubbles may indicate a leak.
5. Immediately correct all leaks.
Pressure Testing Appliance Gas Connections:
1. Open the equipment shuto valve (see Fig. 8).
2. Open the gas supply tank valve.
3. Ensure the control knob of the appliance is in the OFF position.
4. Check all joints from the equipment shuto valve to the control valve
(see Fig. 9.1 & 9.2). Use a mixture of liquid soap and water in the gas
joints to check for leaks—bubbles may indicate a leak.
5. Light the appliance (see OPERATION, page 13). Check all other internal
joints for leaks.
6. Turn o the appliance (see TO TURN OFF GAS TO THE APPLIANCE, page 13).
After installing or servicing the appliance, test all gas piping and connections for leaks.
Immediately correct all leaks.
WARNING
Never use an open ame to check for a leak. Apply a mixture of liquid soap and water to
all joints. There may be a leak if bubbles form. Immediately correct all leaks.
WARNING
Equipment
Shuto
Valve
Open
Closed
Fig. 8
Equipment
Shuto
Valve
Propane/
LP Supply
Tank
Gas Control Valve
Fig. 9.1—Checking Gas Joints (Propane/LP Only)
Gas Control Valve
Equipment
Shuto Valve
Gas Meter
Fig. 9.2—Checking Gas Joints (Natural Gas Only)
©2017 Pinnacle Climate Technologies 11 Vented Gas Log Appliance Users Manual
Installation (cont.)
ADDING PAN MATERIAL
1. Spread ash bed material (Vermiculite) evenly across the burner pan to the top. It is ne to cover the con-
necting hardware and the burner pan, but DO NOT cover the gas valve.
2. Evenly cover the Vermiculite with the Glowing Embers, using 1/2" size ember ber pieces.
3. Place the Lava Rock around the burner assembly. DO NOT place it inside of the appliance or on the logs.
Only place the Lave Rock on the replace oor.
Apply loose material (embers and lava rock/cinders) per the instruction manual. Never
apply extra material not supplied with the appliance. Previously applied material
(embers) must be removed prior to reapplication.
WARNING
©2017 Pinnacle Climate Technologies 12 Vented Gas Log Appliance Users Manual
Log Assembly
Positioning the parts not in accordance with these illustrations or using unapproved
parts may result in property damage or personal injury.
WARNING
Check to ensure that no yellow ame comes in contact with any log, both after installation
and periodically afterwards. Set the appliance to HIGH and check if yellow ames come
into contact with any log. If so, reposition the logs as indicated in the below illustrations. Yellow ames coming
into contact with logs creates soot.
CAUTION
Install the logs exactly as indicated (see Fig. 10–16). Do
not modify the logs, and use only logs supplied with the
appliance. The logs are numbered and correspond to the
numbers listed below.
NOTE: The instructions below are designed to reduce the
amount of sooting created by the appliance.
NOTE: This log set does not contain a log #2.
Number of Logs: 6
Fig. 10 Fig. 11 Fig. 12 Fig. 13
Fig. 14 Fig. 15 Fig. 16
1. After adding pan
material (see page 11),
slide both risers onto the
back of the grate. Ensure
the back of the grate is
ush with the back of
the riser.
2. Place log #1 on
the top of the front
grate and ensure
the log is centered.
3. Place log #3
on the top of the
risers. Ensure the
log is centered.
4. Place log #4 so it
rests on the top left
of logs #1 and #3.
5. Place log #5 so it
rests on the top right
of logs #1 and #3.
6. Place log #6 so
it rests on the top
of logs #1 and #5.
6. Place log #7 so it
rests on the top of
logs #4 and #6.
©2017 Pinnacle Climate Technologies 13 Vented Gas Log Appliance Users Manual
Operation
FOR YOUR SAFETY READ BEFORE LIGHTING
If you do not follow these instructions exactly, a re or explosion may result
causing property damage, personal injury or loss of life.
WARNING
A. This appliance must be lighted by match lighting
each time it is used. When lighting, follow these
instructions exactly.
B. BEFORE LIGHTING, smell all around the appliance
area for gas. Be sure to smell next to the oor be-
cause some gas is heavier than air and will settle
on the oor.
WHAT TO DO IF YOU SMELL GAS:
Do not try to light any appliance.
Do not touch any electric switch; do not use any
phone in your building.
Immediately call your gas supplier from a neighbor’s
phone. Follow the gas suppliers instructions.
If you cannot reach your gas supplier, call the re
department.
C. Push in or turn the gas control knob using only
your hand. Never use tools. If the knob will not
push in or turn by hand, do not try to repair
it; call a qualied service technician. Force or
attempted repair may result in a re or explosion.
D. Do not use this appliance if any part has been
underwater. Immediately call a qualied service
technician to inspect the appliance and to
replace any part of the control system and any
gas control that has been underwater.
LIGHTING INSTRUCTIONS
1. STOP! Read all the above safety information before proceeding.
2. Turn shuto valve clockwise to the OFF position (see Figure
17).
3. Wait ve (5) minutes to clear out any gas. If you then smell gas, STOP!
Follow the above safety instructions titled WHAT TO DO IF YOU SMELL
GAS. If you do not smell gas, go to the next step.
4. Place a burning match on the surface of the burner embers. Do not
hold the match in your hand.
5. Slowly turn the shuto valve counterclockwise to the ON
position. The gas will ignite in ve (5) seconds. If there is no ignition
within ten (10) seconds of placing the match, turn the shuto valve
clockwise to the OFF position and repeat steps 1–4.
BE SURE THAT THE CHIMNEY DAMPER IS
FULLY OPEN.
WARNING
Fig. 17—Shuto Valve
TO TURN OFF GAS TO THE APPLIANCE
1. Turn the shuto valve clockwise to the OFF position (see Figure 17).
Open/
On
Closed/
O
©2017 Pinnacle Climate Technologies 14 Vented Gas Log Appliance Users Manual
Operation (cont.)
The replace screen must be in place when operating the appliance. Unless other
means for combustion are provided, the screen must have an opening or openings for
the adequate introduction of combustion air.
WARNING
Any glass doors must be completely opened when the appliance is operating.
WARNING
Care and Maintenance
Before servicing, turn o the appliance and let it cool.
WARNING
Keep the control areas, burner, and circulating air passageways of the appliance clean.
Carefully inspect these areas before each use. Have the appliance inspected yearly by a
qualied service person. Depending on your environment, the appliance may need more frequent cleaning
as a result of excessive lint from carpeting, pet hair, or other contaminants.
CAUTION
Failure to keep the primary air opening(s) of the burner(s) clean may result in sooting
and property damage.
WARNING
This appliance requires curing the rst time it is operated. Complete the following
instructions for curing to avoid cracking the logs with continued use.
CAUTION
When the appliance is rst operated, it goes through a 3-hour curing period. During this time, the appliance
may emit an odor. This odor is temporary and indicates that the various compounds and paints used in the
appliance are curing. This is normal and expected. However, you may wish to provide the room with extra
ventilation during this period to help combat the odor.
Perform the following to properly cure the logs:
1. Ignite a 2" ame. Maintain the ame for one (1) hour.
2. Let the logs cool down for 30 minutes.
3. Ignite the appliance again but with the ame 2" higher than the last time. Maintain the ame for one (1) hour.
4. Repeat steps 2–3 until the ame reaches its maximum height, burning for a total of three (3) hours.
Do not burn solid fuels in the replace when the appliance is operating.
WARNING
©2017 Pinnacle Climate Technologies 15 Vented Gas Log Appliance Users Manual
Care and Maintenance (cont.)
BURNER FLAME PATTERN
Figure 18 shows a correct burner ame pattern, and Figure 19 shows an incorrect burner ame pattern. The
incorrect burner ame pattern results in irregular burning ames. A correctly burning ame will not be dark
or have an orange/reddish hue.
Note: When using the appliance the rst time, the ame will be orange for about one hour until the log cures.
Do the following if the burner ame is incorrect:
1. Turn o the appliance (see TO TURN OFF GAS TO THE APPLIANCE, page 13).
2. See the TROUBLESHOOTING GUIDE, page 17.
Fig. 18—Correct Flame Pattern (Short Flames) Fig. 19—Incorrect Flame Pattern (Tall Flames)
2–6 inches
above logs
6–12 inches
above logs
BURNER ORIFICE HOLDER AND PILOT AIR INLET HOLE
The primary air inlet holes provide the proper amount of air for mixing with the gas, which creates a clean
burning ame. These holes must be kept free of lint, dust, dirt, pet hair, and other debris. Before each heat-
ing season, clean these holes—blocked air holes create soot. The appliance should be cleaned approximate-
ly every three months during operation and inspected yearly by a qualied service person.
During operation, keep the vicinity of the appliance clear of debris, which may create a hazard.
Keep the burner tube and pilot assembly clean and free of dust, dirt, lint, and other debris. Use compressed
air of 30 PSI or less to clean these parts. Follow all the directions on the packaging/can when using com-
pressed air. Improperly using compressed air may damage the pilot assembly.
©2017 Pinnacle Climate Technologies 16 Vented Gas Log Appliance Users Manual
Care and Maintenance (cont.)
Note: Only a qualied service person should clean the venting system and the solid fuel-burning replace.
At the beginning of each season, check the system as follows:
1. Check the chimney ue/vent pipe to ensure that the ue is drawing properly. This also checks if the vent
pipe connections are tight.
2. Check that the chimney/vent termination has no blockages.
3. Check the chimney and/or vents for creosote and soot build-up. Clean if necessary.
4. If applicable, inspect the burners and pilot.
The burner system has been previously adjusted for proper operation at the factory. No adjustment is nec-
essary, other than altitude de-rating or pilot ame. De-rating for altitude should be performed by a qualied
service person.
SOOTING AND CLEANING LOGS
Some sooting of the appliance is normal, which adds to the appearance of real burned wood. If excessive
sooting occurs and accumulates, the logs can be cleaned using either of the following options:
A. Spray the logs with clean water while they are hot and burning. The soot will burn and lift o.
B. Brush the soot o with a sti brush while the logs are cool. While using a brush, do not use water or soot cleaners.
ACCESSORIES
Purchase these replace accessories from your local dealer. If they cannot supply these accessories, contact
the Pinnacle Climate Technologies customer service department at (866) 676-1636. for more information.
NOTE: Moisture may cause the granules and Glowing Embers in your burner pan to settle. To return the
ame to its original condition and improve the burn, follow these tips:
A. Settling of Vermiculite: With a screwdriver or at-blade knife, carefully stir the granules to loosen the
material. Clean any spills.
B. Embers: Break up any clumps. Inspect the control and pilot to be sure they are clear of dirt, lint, or other debris.
Safety Pilot/LP Conversion Kit (REM-LPK100A)
Required for propane/LP installation.
Vermiculite (REM-VER100A)
Helps spread gas evenly throughout
the burner pan, creating a fuller ame
pattern. Also doubles as an ash bed.
Lava Rock (REM-LAV100A)
Adds to the appliance’s realism by creat-
ing a realistic-looking rock bed for vented
or vent-free gas logs. Can be used as a
replacement or for rst-time use.
Glowing Ember Fibers (REM-GLW100A)
Imitates a glowing bed of ashes found in
a wood-burning re, which adds to the
realism of the appliance.
©2017 Pinnacle Climate Technologies 17 Vented Gas Log Appliance Users Manual
Troubleshooting Guide
Turn o and let the appliance cool before servicing. Only a qualied service person
should service and repair the appliance.
WARNING
Problem Possible Cause Solution
Appliance is smoking/
sooting excessively
Note: It is natural
and unavoidable
for vented gas log
sets to create some
level of soot where
ames contact the
logs.
1. Poor fuel quality
2. Fireplace venting system not
drafting properly
3. Excessive ame impingement
or blockage
4. Improper fuel/air mixture
5. Excessive gas supply/pressure
6. Damper closed or not open
suciently
1. Contact local natural gas company.
2. Adjust damper wide open and/or have replace
and venting professional cleaned and checked.
3. Separate the logs to allow more ame passage.
4. Remove any foreign items from the ame pattern.
5. Preheat ue in very cold weather.
6. Open the damper fully when operating the
gas log set.
Burner is overly
noisy.
Note: The
combustion of
gas creates a low
level of noise that
cannot be avoided.
1. Passage of air/gas across
irregular surfaces
1. Fix any tight bends or kinks in gas supply line.
Burner ame is too
high or too low.
1. Incorrect gas supply or pressure
2. Blocked burner orice or burner
manifold ports
3. Wrong burner orice size
4. Valve not operating properly
5. High altitude
1. Check for proper gas supply pressure.
2. Free burner orice and manifold ports of any
burrs, paint, or other blockage.
3. Verify correct burner orice sizing.
4. Replace valve.
5. Adjust orice size for altitude.
Appliance produces a
clicking/ticking noise
just after the burner is
lit or shut off.
1. Metal expanding while
heating or contracting while
cooling
1. This is typical with most appliances of this
sort. If the noise is excessive, contact a quali-
ed service person.
©2017 Pinnacle Climate Technologies 18 Vented Gas Log Appliance Users Manual
Problem Possible Cause Solution
Appliance produces
unwanted odors.
1. Appliance is burning vapors
from paint, hair spray, glues,
cleaners, chemicals, new
carpet, etc.—see IMPORTANT
statement above.
2. Gas leak—see WARNING
statement above.
1. Open the ue to maximum. Do not use odor-
causing products while appliance is running.
2. Locate and correct all leaks—see CHECKING
GAS CONNECTIONS, page 10.
Gas odor even
when control knob
is in OFF position
1. Gas leak—see WARNING
statement above.
2. Control valve defective
1. Locate and correct all leaks—see CHECKING
GAS CONNECTIONS, page 10.
2. Replace the control valve.
Gas odor during
combustion
1. Gas leak—see WARNING
statement above.
1. Locate and correct all leaks—see CHECKING
GAS CONNECTIONS, page 10.
Whistle noise when
burner is on
1. Air in gas line
2. Control knob not in fully open
position
3. Spiral gas ex line
1. Bleed the gas lines.
2. Turn the control to the full OPEN position.
3. Replace the gas supply line.
Troubleshooting Guide (cont.)
If you smell gas, do the following:
Shut o gas supply.
Do not try to light any appliance.
Do not touch any electrical switch; do not use any phone in your building.
Immediately call your gas supplier from a neighbor’s phone. Follow the gas suppliers instructions.
If you cannot reach your gas supplier, call the re department.
WARNING
IMPORTANT: Impurities in the air may create odors when operating the appliance. For example, cleaning
supplies, paint, cigarette smoke, glues, new carpets, etc. create fumes, which may mix with combustion air
and create odors.
©2017 Pinnacle Climate Technologies 19 Vented Gas Log Appliance Users Manual
Parts List
Item No. Description Qty. REM-L180BNO-V REM-L240BNO-V
1–7 Log Set (Complete) 1 REM-SET180B-V REM-SET240B-V
1 Log 1 1 REM-LOG181B-V REM-LOG241B-V
2 N/A - N/A N/A
3 Log 3 1 REM-LOG183B-V REM-LOG243B-V
4 Log 4 1 REM-LOG184B-V REM-LOG244B-V
5 Log 5 1 REM-LOG185B-V REM-LOG2445B-V
6 Log 6 1 REM-LOG186B-V REM-LOG246B-V
7 Log 7 1 REM-LOG187B-V REM-LOG247B-V
8 Log Riser 2 REM-ACC110V REM-ACC110V
9 Damper Clamp 1 REM-DMC100A REM-DMC100A
10 Pan Clamp Bracket 2 REM-ACC100V REM-ACC100V
11 Cover Plate 1 REM-ACC111V REM-ACC111V
12 Burner 1 REM-BRN100N-V REM-BRN101N-V
13 Burner Clamp Bracket 1 REM-ACC101V REM-ACC101V
14 Gas Inject 3/8" Fitting (NG) 1 REM-FIT181V REM-FIT182V
15 3/8" x 5/8" Connector 1 REM-FIT183V REM-FIT184V
16 Flex Line 1 REM-FIT185V REM-FIT185V
17 5/8" x 1/2" Connector 1 REM-FIT186V REM-FIT186V
18 Manual Gas Valve 1 REM-MGV100A REM-MGV100A
©2017 Pinnacle Climate Technologies 20 Vented Gas Log Appliance Users Manual
Limited Warranty
Pinnacle Climate Technologies, Inc. warrants this
appliance to the original retail purchaser only, to be free
from defects in material and workmanship for a period
of two (2) years from the date of initial purchase. This
product must be properly installed, maintained, and
operated in accordance with the instructions provided.
Pinnacle Climate Technologies, Inc. requires reasonable
proof of your date of purchase from an authorized
retailer or distributor. Therefore, you should keep your
sales slip, invoice, or canceled check from the original
purchase. This Limited Warranty shall be limited to the
repair or replacement of parts, which prove defective
under normal use and service within the warranty period,
and which Pinnacle Climate Technologies, Inc. shall
determine at its reasonable discretion.
This warranty does not apply to products purchased for
rental use.
This Limited Warranty does not cover any failures or
operating diculties due to normal wear and tear,
accident, abuse, misuse, alteration, misapplication,
improper installation, or improper maintenance and
service by you or any third party. Failure to perform
normal and routine maintenance on the appliance,
shipping damage, damage related to insects, birds
or animals of any kind, and damage due to weather
conditions are also not covered.
In addition, the Limited Warranty does not cover damage
to the nish, such as scratches, dents, discoloration, rust,
or other weather damage, after purchase.
All transportation costs for the return of damaged product
or parts will be the responsibility of the purchaser.
Upon receipt of damaged item, Pinnacle Climate
Technologies, Inc. will examine the item and determine if
defective. Pinnacle Climate Technologies, Inc. will repair
or replace and return the item, freight pre-paid.
If Pinnacle Climate Technologies, Inc. nds the item
to be in normal operating condition, or not defective
the item will be returned freight collect. This Limited
Warranty is in lieu of all other express warranties.
Pinnacle Climate Technologies, Inc. disclaims all
warranties for products that are purchased from sellers
other than authorized dealers or distributors.
AFTER THE PERIOD OF THE TWO (2) YEAR EXPRESS
WARRANTY EXPIRES, Pinnacle Climate Technologies,
Inc. DISCLAIMS ANY AND ALL IMPLIED WARRANTIES,
INCLUDING WITHOUT LIMITATION THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR APPLICATION. FURTHER, Pinnacle
Climate Technologies, Inc. SHALL HAVE NO LIABILITY
WHATSOEVER TO PURCHASER OR ANY THIRD PARTY
FOR ANY SPECIAL, INDIRECT, PUNITIVE INCIDENTAL,
OR CONSEQUENTIAL DAMAGES. Pinnacle Climate
Technologies, Inc. assumes no responsibility for any
defects caused by third parties. This Limited Warranty
gives the purchaser specic legal rights; a purchaser
may have other rights depending upon where he or she
lives. Some states do not allow the exclusion or limitation
of special, incidental or consequential damages, or
limitations on how long a warranty lasts, so the above
exclusion and limitations may not apply to you.
Pinnacle Climate Technologies, Inc. does not authorize
any person or company to assume for it any other
obligation or liability in connection with the sale,
installation, use, removal, return or replacement of its
equipment, and no such representations are binding on
Pinnacle Climate Technologies, Inc.
Always be sure to specify the model number and serial
number when making any claim with Pinnacle Climate
Technologies, Inc. For your convenience, use the space
provided below to list this information.
Model #:________________________________
Serial #:________________________________
Date of Purchase: ________________________
Locating Your Serial Number:
Your serial number can be found on the tags on the side of your appliance. It will begin with a letter followed by nine
numbers (for example: F170512345). Have your serial number ready before calling customer service at (866) 676-1636.
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