bq E5 4G User manual

Complete User Manual

E5 4G

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Complete User Manual

E5 4G

bq Aquaris E5 4G

The bq team would like to thank you for purchasing your new Aquaris E5 4G. We

hope you enjoy using it.

With this unlocked smartphone you can enjoy even faster mobile network speeds

with 4G coverage.

The Aquaris E5 is an unlocked smartphone equipped with dual SIM (micro-SIM),

which means you can use two SIM cards at the same time, regardless of the

network operator. You can browse the internet at high speed, check your email,

play games, use apps (which can be downloaded directly via the device), read

e-books, transfer les via Bluetooth, record audio, watch movies, take photos and

videos, listen to music, chat with your friends and family, enjoy using your favourite

social networks and much, much more.

About This Manual

· To make sure that you use your smartphone correctly, please read this manual

carefully before using your device.

· Some of the images and screenshots shown in this manual may differ slightly

from those of the nal product.

· Due to rmware updates, it is possible that some of the information in this

manual does not correspond exactly to the operation of your device. To obtain

the most up-to-date version of this manual, please go to www.bq.com.

· bq shall not be held liable for any issues relating to performance or

compatibilityresulting from modication of the registry settings by the user. Nor

shall it be held liable for any incompatibility issues with third-party applications

available through the app stores.

About This Manual

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Icon Key

Danger: This icon indicates situations that could pose a risk to personal safety

or health.

Warning: Situations which pose no risk to personal safety or health, but could

pose a risk to the correct functioning of the device.

Tip: Additional information to help you get the best out of your device.

Trademarks

The bq logo is a registered trademark of Mundo Reader, S.L.

The Android and Google Search

TM

logos are registered trademarks of Google Inc. Wi-Fi

®

is a registered trademark

of the Wi-Fi Alliance.

Bluetooth

®

is a registered trademark of Bluetooth SIG, Inc.

MicroSD

TM

and the corresponding logo are registered trademarks of SD-3D, LLC.

Dolby, Dolby Audio, and the double-D symbol are trademarks of Dolby Laboratories.

Qualcomm is a trademark of Qualcomm Incorporated, registered in the United States and other countries, used

with permission.

Icon Guide / Trademarks

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Contents

8 BEFORE YOU START

8 Box Contents

9 Product Overview

10 GETTING STARTED

10 How to Insert SIM Cards

11 Inserting/Removing the MicroSD Card

13 Switching the Device On and Off

14 Charging the Device and Transferring Files

16 Setup Wizard

17 HOME SCREEN

17 Screen Lock

18 Home Screen

19 Extending the Home Screen

19 Adjusting Screen Rotation

20 Customising the Home Screen

20 Moving and Deleting Icons on the Home Screen

20 Creating App Folders

21 Taking Screenshots

21 Making Screen Recordings

21 Learning to Use the Multi-Touch Screen

24 Buttons and Icons

24 Status Bar

25 Notications Bar

27 Keyboard

Contents

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28 PHONE

28 Managing Contacts

28 Adding a Contact

29 Editing an Existing Contact

29 Using a Contact

30 Creating a Group of Contacts

31 Contacts to Show

31 Importing and Exporting Contacts

32 Calls

33 Options Available During

a Phone Call

35 Hiding Your Caller ID

35 Restricting Calls

36 SMS and MMS

37 Message Settings

38 SETTINGS

38 WIRELESS SETTINGS

38 Managing SIM Cards

39 Wi-Fi

40 Mobile Data

40 Bluetooth

41 Data Usage

42 More...

44 DEVICE SETTINGS

44 Sound

45 Display

46 Notications

47 Storage

48 Battery

48 Apps

49 PERSONAL SETTINGS

49 Location

50 Security

51 Language and Text Input

52 Backup Copies

53 ACCOUNT SETTINGS

Contents

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53 SYSTEM SETTINGS

53 Date and Time

54 Auto Switch On and Power Off

54 Accessibility

57 Printing

57 About Phone

58 Developer Options

59 PERFORMANCE SETTINGS

59 Optimising Battery Life

59 Monitoring Battery Usage Information

60 EMAIL

60 Setting up a Gmail Account

60 Setting up Other Email Accounts

61 Sending an Email

61 Replying to an EMail

62 MULTIMEDIA

62 Camera

63 Photo and Video Settings

67 Image Gallery

68 Music Playback

69 Video Playback

70 APPS

70 App Store

70 Apps from Unknown Sources

71 Preinstalled Apps

71 Internet Browser

72 Hangouts

72 Text Editor, Spreadsheets and Presentations

73 Calendar

73 Maps and GPS Navigation

73 File Explorer

74 Dolby

75 News & Weather (Genie Widget)

Contents

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76 TOOLS

76 Calculator

76 Clock

77 Voice Recorder

77 FM Radio

78 Voice Search

79 APPENDICES

79 APPENDIX A: OTA Updates

80 APPENDIX B: Technical Specications

81 APPENDIX C: Cleaning and Safety

84 APPENDIX D: Information on Exposure to Radio Waves

and SAR

85 APPENDIX E: Disposing of this Product Correctly

86 APPENDIX F: Declaration of Conformity

Contents

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BEFORE YOU START

Box Contents

Before using your bq device for the rst time, please check the contents of the box.

If any of the following items are missing, contact the retailer that sold you the device.

bq Aquaris E5 4G

USB to micro-USB cable

Mains charger

SIM key

Documentation:

Quick Start Guide

Warranty and Safety Manual

bq Accessories

Before You Start

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Product Overview

Do not attempt to remove the rear cover of your bq Aquaris E5 4G, as this may

damage the device.

Do not remove the battery by any means. Removing it may invalidate the

warranty.

Do not insert any sharp objects into the opening next to the rear camera, as this

may damage the noise-cancelling microphone.

Before You Start

MicroSD slot

Notication

light

Front

camera

Menu

Microphone

Back

Speaker

Home

Micro-USB

port

Flash

Rear

camera

Light and

proximity sensor

Receiver

Volume buttons

On/Off/Screen-lock

button

Noise-cancelling

microphone

Headphone jack

Micro-SIM

slots

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GETTING STARTED

How to Insert SIM Cards

Your bq Aquaris E5 4G is a dual SIM (2 x micro-SIM slot) smartphone which enables

you to use 4G cards in both slots.

The SIM trays are accessed from the phone’s exterior; the rear cover should not be

removed under any circumstances.

We will explain how to congure and use the dual SIM feature later, but rst, the

steps below will show you how to insert your SIM card(s) into the phone before

starting to use it.

You will nd the SIM key and the device documents in the

box.

Making sure the device is off, insert the end of the SIM key

into the orice of the SIM slot you want to use.

Place your SIM card in the tray. Make sure it is in the

correct position (use the notch on the corner for guidance:

see image).

Once the SIM is in position, insert the tray back into the

slot.

Getting Started

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Getting Started

Inserting/Removing the MicroSD Card

Your bq Aquaris E5 4G has an internal memory of 8 GB/16 GB, depending on the

model. This can be expanded to 32 GB by using a MicroSD card.

To insert a MicroSD card, follow these steps:

Insert the end of the SIM key into the orice of

the MicroSD slot.

Place the MicroSD card in the tray ensuring that

the metal pins are closest to the interior and facing

upwards towards the screen.

Put the tray back into the slot after mounting the

MicroSD card.

To remove the MicroSD card, follow the steps above in reverse, bearing these

recommendations in mind:

a. For greater security, switch the device off before removing the MicroSD

card.

b. If you need to remove the MicroSD card while the device is switched on, rst

unmount it in order to avoid damaging the card and losing any data.

To unmount the card, open the Settings menu on your device and go to Storage >

Remove SD card.

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Insert the point of the SIM key into the orifice of the

MicroSD slot.

Once the tray has popped out, remove the MicroSD

card.

Be sure to reinsert the tray as soon as possible to prevent

dust or dirt from entering the device.

You can choose whether to store your multimedia files on the phone’s internal

memory or directly onto the MicroSD card. Remember that any content stored on

the MicroSD card will not be available when the card is removed, and any apps stored

on it will no longer function.

Getting Started

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Switching the Device On and Off

To switch on your bq Aquaris E5 4G, press and hold down (for a few seconds)

the On/Off button located on the side of the smartphone.

If you are using two micro-SIM cards in your Aquaris E5 4G, on switching on your

device, you will be asked to enter the PIN number for each SIM. Every time your

bq Aquaris detects a new SIM, a pop-up window will appear showing the default

settings for calls, video calls, SMS and mobile data connection.

To switch off the device, press and hold down the On/Off button until a pop-up menu

appears with various options. Select the Power off option to switch your phone off

completely.

If you press briey on the On/Off button, the screen will switch off but not the

device.

Getting Started

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Charging the Phone and Transferring Files

Your smartphone has a rechargeable (non-removable) 2850 mAh battery which is

charged via the micro-USB port at the bottom of the device. A USB to micro-USB

cable and mains adapter are provided with the phone. To charge it, follow these

simple steps:

A) Using the mains adapter:

1. Plug the USB cable into the mains adaptor.

2. Connect the mains adaptor to any standard plug socket (220 V/50 Hz).

3. Plug the other end of the cable into the micro-USB port on your smartphone.

B) Using a laptop or desktop computer:

1. Plug the USB cable into a compatible USB port on your computer.

2. Plug the other end of the cable into the micro-USB port on your smartphone.

The battery of your bq Aquaris E5 4G is non-removable. If it is removed by

anyone other than our Technical Support staff, your device could be damaged

and the warranty invalidated.

Allowing the battery to charge fully is recommended when you charge it for the

rst time, as this will help calibrate the battery meter. Bear in mind that some

batteries perform better after a number of full charge/discharge cycles.

The time required to charge your phone may vary slightly depending on whether

it is charged via the mains adaptor or via a computer USB port.

Getting Started

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If you connect your smartphone to a computer using the USB cable, you can also

transfer les between the two devices (to/from the phone’s internal memory, or

the MicroSD card, if one is in use ). This will allow you to use, copy or store images,

videos, music, text documents, etc. on one or both devices.

You can select the file transfer mode when you connect your bq Aquaris to a

computer. Swipe down (with a single nger) from the top of the screen in order

to display the various options for USB computer connection. The phone will be

connected as a Media device (MTP) by default or you can also connect it as a

Camera (PTP).

There are a number of ways to transfer les. The steps below will show you how to

transfer them via USB:

1. Connect your bq Aquaris to a computer

using the micro-USB to USB cable supplied.

Insert the micro-USB connector into

the corresponding port on the device,

and the generic USB connector into the

corresponding port on the computer.

2. Select and copy the desired les onto your

smartphone or computer. Remember that

you can store them on either the internal

memory or on the MicroSD card if you are

using one.

To transfer files in MTP or PTP mode from your phone (and/or MicroSD

card) onto a computer running Mac OS (and vice versa), you will need

to download and install the free Android File Transfer app onto your

computer: www.android.com/filetransfer/.

Do not disconnect the cable while les are being transferred.

Getting Started

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Setup Wizard

The rst time you switch on your bq Aquaris E5 4G, a setup wizard will help you to

congure the basic settings for your device:

· Language

· SIM cards

· Wi-Fi network

· Location and Google settings

· Date and time

· Home screen

Getting Started

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HOME SCREEN

Screen Lock

Your smartphone screen will lock itself automatically after a prolonged period of

inactivity. To set the time interval before it goes off, press the Menu button

, go

to Settings > Display > Sleep and select the desired time interval. To put the screen

on sleep and lock your device manually, briey press the On/Off button.

To unlock the screen, briey press the On/Off button and the screen will come

on, displaying the unlock option selected. To change the unlock option, press

the Menu button, go to Settings > Security > Screen lock and choose from the

following options: None, Slide, Face Unlock, Pattern, PIN and Password.

For more information on each of these options, go to Settings > Security.

If you forget how to unlock the screen, after various wrong attempts, the Forgot

pattern message will appear at the bottom of the screen. If you press this

message you will be asked to enter the email address and password used to set

up your phone. The screen lock will then be removed.

Your bq Aquaris E5 has a new feature that allows you to

lock and unlock the screen by tapping on it twice. When

the screen is off, simply tap twice on any part of the screen

to turn it on, and you will then have to unlock it using your

pattern, PIN or password. You can also lock and switch off

the screen by simply tapping twice on the Notications

bar.

This function is disabled by default, so you will need to

enable it by going to Settings> Display> Double tap control.

Home Screen

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Home Screen

The Home screen or Desktop is the main way of accessing the tools and apps

installed on your device. From here, you can check the status of your device, visit

websites, open apps, and much more.

1

Status and Notications bar. Displays the time, Wi-Fi and Bluetooth connection

status, the signal strength for each SIM, the sound prole and the remaining

battery life. It also displays notications such as missed calls, text messages, etc.

Pull the bar down with one nger to view your notications and alerts in more

detail, or with two ngers to access the Quick Settings menu.

2

Google search. Touch the search bar to enter the text you want to search for

on the internet. You can also carry out a voice search.

3

Widget. You can install widgets, such as Power control, or you can also add the

time, news, weather, etc.

4

Shortcuts. These give you quick access to the apps you use most frequently.

5

App menu. Here you can access all the apps installed on your device.

4 4

5

1

3

2

Home Screen

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Home Screen

From the Home screen you can also press the Menu button or touch and hold an

empty area of the screen to bring up these customisation options:

· Wallpaper: You can select which image to use as a background for the Home

screen and extended screens.

· Widgets: You can add different widgets to the Home screen. Widgets are

small apps or programs which mainly provide quick and easy access to the

features of the device, as well as displaying various information such as news,

weather, etc.

· Settings: This option takes you directly to the device’s Settings menu, which

can also be accessed via the Notications bar and the App menu.

As well as widgets, you can also add shortcuts to your Home screen for direct access

to apps, contacts, etc. To do this, go to the App menu, touch and hold the app you

want to create a shortcut for, and drag it to the desired position on the Home screen.

Extending the Home Screen

The Home Screen can be expanded to up to four additional desktops which you

can customise with shortcuts, applications or widgets. To scroll through the Home

screen and extended screens, simply slide the screen to the left or right using your

nger.

Adjusting Screen Rotation

For some apps, the screen will rotate automatically from portrait (vertical) into

landscape (horizontal) mode and vice versa, depending on how you are holding your

device. If you want to stop the screen from rotating, press the Menu button, go to

Settings > Display and untick the Auto-rotate screen option.

You can also activate and deactivate automatic screen rotation via the corresponding

option (Auto-Rotate) in the Quick Settings menu.

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Customising the Home Screen

You can customise your smartphone’s Home screen and Extended screens by using

your own images as wallpaper, adding icons, widgets and shortcuts to your favourite

apps, etc.

To change the wallpaper or add a widget, press briey on the background image of the

Home screen or any of the Extended screens. A pop-up window will appear enabling

you to choose between Wallpapers, Widgets or Settings.

If you click on the Wallpapers option, you can select your desired image and then

press Set wallpaper to conrm your choice. If you have selected a large image, you

will need to crop it accordingly.

Moving and Deleting Icons on the Home Screen

To move an element on the Home screen, press down to detach it from the

background, then drag it to the desired position and release. You can also move

icons from one extended screen to another by dragging them to the edge.

To delete an icon, drag it to the top of the screen until an X and the word “Remove”

appear. When the icon turns red, release it to delete.

Creating App Folders

To create a folder, drag one icon on top of another you want to store in the same

folder. A folder will automatically be created and the icons placed inside it. You can

add more icons to the folder by simply dragging them in. To name a folder (or rename

an existing one), press briey on it and then on the “Unnamed Folder” option. You

can remove icons from the folder by opening it and dragging them out.

Home Screen

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