musiCozy Sleep Headphones Bluetooth Sleep Eye Mask Operating instructions

Type
Operating instructions
FAQ Categories
Questions
Answer
Product Features
Does this product truly offer noise canceling capability?
Certainly, you can. MUSICOZY Sleep headphones
can connect to any Bluetooth-enabled device, but
please note that it cannot connect to two devices
simultaneously.
Can I use this device with any Bluetooth devices, such as iPod or
iPhone 11 Pro Max?
Certainly, you can. MUSICOZY Sleep headphones
can connect to any Bluetooth-enabled device, but
please note that it cannot connect to two devices
simultaneously.
Is it possible to adjust the tightness of this sleep mask?
Yes, our sleep mask features an adjustable elastic
velcro strap that will not cause discomfort to your
hair. You can easily adjust the tightness to suit your
personal preference and achieve the most
comfortable fit.
What is the material used in this product? Is it hypoallergenic?
No, MUSICOZY sleep masks are made with
high-quality cotton that is skin-friendly and has
been tested to be free of any harmful substances.
The material is soft, breathable, and non-irritating
to the skin, so you don't have to worry about
allergies or discomfort.
FAQ Categories
Questions
Answer
Product Features
Why does the sleep mask not turn off immediately or stop
working while in use? What could be the reason for this?
"The sleep mask has undergone thousands of tests,
ensuring a very low probability of encountering any
issues. In the rare event of a problem, please
consider the following troubleshooting methods:
1. Check if the product is out of power and needs
recharging.
2. Examine the internal components to ensure there
are no broken wires.
3. If the power level doesn't change, attempt
charging with a different cable. If the issue persists,
it indicates a fault in the internal components."
How to Use?
How can you determine if the sleep mask is fully charged?
Under normal usage of the charging cable, you can
check the status of the light on the product during
charging.
1. If the light remains consistently red, charge the
sleep mask for approximately 2 hours initially to
determine if it becomes fully charged.
2. Once fully charged, the light indicator will either
turn blue or simply turn off.
3. If the sleep mask does not charge at all, it
suggests a malfunctioning battery.
FAQ Categories
Questions
Answer
How to Use?
How can you determine if the sleep mask is fully charged?
4. In the event that the light remains red even when
the mask is fully charged, it indicates a faulty
charging indicator.
How can you pair/connect the Bluetooth device?
1. Disable all Bluetooth devices on your phone.
2. Press and hold the "ON/OFF" button on the
headband until the Red/Blue light starts flashing.
3. Enable Bluetooth on your phone and locate the
device named "musiCozy" in the Bluetooth settings.
Then, establish a connection.
4. Once the Bluetooth headband is successfully
paired with your phone, you can enjoy listening to
music or answering calls directly through the
headband.
Is the sleep mask washable, and what is the recommended
washing method? Will the sleep mask fade after washing?
Yes, the sleep mask is washable. To ensure proper
washing, please remove the internal part as it is not
waterproof. You can either opt for machine washing
or hand washing. Rest assured, the sleep mask will
not fade or deform during the washing process.
Comfort and Quality
Will the sleep mask apply pressure to the eyes?
No, the MUSICOZY Sleep headphones are designed
with a 3D contoured shape, ensuring that you will
not experience any pressure on your eyes while
using the sleep mask.
FAQ Categories
Questions
Answer
Comfort and Quality
Is the sleep mask suitable for individuals with sensitive skin?
Yes, the original fabric of the sleep mask is
extremely soft and gentle on the skin, making it
suitable for all skin types.
Other
Does the sleep mask come with any warranty?
MUSICOZY is dedicated to delivering high-quality
products and offers 365 days of after-sales service
to each customer.
Is it possible to obtain a longer charging cord? Additionally, are
there any related accessories available for purchase?
Certainly! At the MUSICOZY store, we offer two
different charging cable options for you to choose
from. We have a Type-C charge cable with three
lines, as well as another charge cable with two lines,
compatible with Android systems.
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musiCozy Sleep Headphones Bluetooth Sleep Eye Mask Operating instructions

Type
Operating instructions

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