Palm Treo 700P Setting Up Email Manual

Setting Up Email Guide

for Your Sprint Power Vision

SM

Smart Device Treo™ 700

P by Palm

Copyright

Sprint, the “Going Forward” logo, and other trademarks are trademarks of Sprint Nextel.

the trademarks or registered trademarks owned by or licensed to Palm, Inc. This product contains ACCESS

America, Inc. NetFront is the trademark or registered trademark of ACCESS Co., Ltd. in Japan and in other

countries except the United States of America. NetFront is a registered trademark of NetFront

Communications, Inc. in the United States of America and is used under a license. GoodLink is a trademark

or registered trademark of Good Technology, Inc. in the United States and/or other countries. All other

brand and product names are or may be trademarks of, and are used to identify products or services of,

their respective owners.

Disclaimer and limitation of liability

Palm, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this

guide. Palm, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may

arise through the use of this software. Palm, Inc. and its suppliers assume no responsibility for any damage

or loss caused by deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make

backup copies of all important data on other media to protect against data loss.

PN: 406-10572-00

v 1.0

Table of Contents

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Which Email Application Should I Use? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Setting Up the VersaMail® Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

How Do I Get Started? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Setting Up VersaMail to Work With Common Providers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Setting Up VersaMail to Work With a Microsoft Exchange ActiveSync® Account . . . . . . . . . . . . . . . . 11

Setting Up Sprint PCS Business Connection

SM

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Step 1: Create a Business Connection Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Step 2: Install the Business Connection Desktop Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Step 3: Set Up the Business Connection Desktop Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Step 4: Install Business Connection on Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Step 5: Set Up Business Connection on Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Setting Up the Web Browser to Access Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Setting Up GoodLink™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Getting Started 1

Getting Started

You have several options for reading and sending email on your Treo™ 700P smart device.

Just like on your computer, you can choose from various email applications to manage your

email. (Additional fees may apply for email services.) This guide shows you the various

email options and walks you through setting them up, so that you can use your device to

get the most out of your current email accounts.

Your Treo 700

P smart device comes with four email applications:

This guide explains how to determine which email application is right for each of your

existing email accounts. If you want to, you can set up more than one application to work

with separate email accounts.

The VersaMail

®

application

Sprint PCS Business

Connection

SM

Web browser GoodLink

™

For personal mail

services such as

EarthLink, Gmail, AOL,

and Yahoo! Mail Plus,

as well as for

Microsoft Exchange

ActiveSync

®

For secure corporate

email

For Web-based mail,

such as Hotmail,

Gmail, and Yahoo!

For IT-provisioned

secure enterprise mail

2 Getting Started

Which Email Application Should I Use?

If I want to… I can use…

Access an email account that’s set up on my Mac computer

999

Install additional software on my computer and maintain an always-on

connection between my computer and the Internet

9

Access my corporate email using my IT department’s GoodLink

™

Server

software

9

Check free Web mail, such as Hotmail, Gmail, or Yahoo!

9

1

9

Check fee-based Internet mail, such as Yahoo! Mail Plus or AOL

99

2

Use the Sprint Web site to check multiple email addresses from any

computer connected to the Internet

9

Access email from an existing personal account without any extra

software or account sign-up

9

Sync my email and organizer information with my company’s Exchange

server

99 9

Sync my email with my company’s Domino server

99

Access email from two or three email accounts

99

1

Gmail accounts only.

2

Secondary email accounts only; you must set up a Business Connection account as your primary account.

Getting Started 3

Getting Started

Access email from four to eight email accounts

9

Access email from my IMAP account

9

Use the Advanced Encryption Standard (AES) while sending and

receiving messages

99

Use Secure Sockets Layer (SSL) while sending and receiving messages

9

Work with email messages when I’m not connected to the

Internet (for example, when I’m on a plane)

99 9

Access the Contacts application on my device to address email messages

99 9

Access my corporate directory to address email messages

99

If I want to… I can use…

4 Getting Started

VersaMail 5

VersaMail

Setting Up the VersaMail® Application

The VersaMail

®

application gives you access to your personal or company

email on your device. After you enter your email account settings, open

the User Guide for the VersaMail

®

Application for information on sending

and receiving messages and customizing your VersaMail application

settings. On your computer, go to Start > Programs > Palm > User Manuals

> VersaMail_UserGuide.pdf.

How Do I Get Started?

1. If you already use the VersaMail application on a Palm OS

®

device and you want to

transfer those settings to your new Treo device, see “Upgrading an Existing Email

Account” in the User Guide for the VersaMail

®

Application.

2. If you’re entering settings for an email account on a Lotus Notes server or a Microsoft

MAPI server, see the setup steps in “Working With Accounts on Your Computer” in the

User Guide for the VersaMail

®

Application.

3. If you’re entering settings for an email account that uses Microsoft Exchange

ActiveSync

®

, go to “Setting Up VersaMail to Work With a Microsoft Exchange

ActiveSync® Account” on page 11.

Note:

If you have multiple email accounts, you must enter settings for each

email account.

6 VersaMail

4. If your email provider is listed below, go to “Setting Up VersaMail to Work With

Common Providers” on page 7.

5. If your email provider’s name is not listed above, see “Setting Up VersaMail to Work

With Other Providers” in the Sprint Power Vision

SM

Smart Device Treo™ 700P by Palm

guide. On your computer, go to Start > Programs > Palm > User Manuals >

UserGuide700p_Sprint.pdf. You can also access the guide directly on your device. Press

Applications and select My Treo .

䢇 AOL 䢇 Comcast 䢇 RCN

䢇 Apple.Mac 䢇 CompuServe 䢇 SBC/PacBell

䢇 AT&T Global 䢇 Covad 䢇 SBC/Prodigy

䢇 AT&T WorldNet 䢇 EarthLink 䢇 Speakeasy

䢇 Bell South 䢇 Gmail 䢇 Verizon DSL

䢇 Cablevision 䢇 Mail.com 䢇 Yahoo!

(fee-based accounts only)

䢇 Charter 䢇 NetZero

VersaMail 7

VersaMail

Setting Up VersaMail to Work With Common Providers

1. On your device, press Power/End to wake up the screen, and then press Center

to turn off Keyguard.

2. Press Applications and then select Email .

3. Select Continue to begin the setup.

8 VersaMail

4. Change the name for this account from “VersaMail” to something descriptive, such as

“Home Email.”

5. Select your email provider from the Mail Service list, and then select Next.

6. In the Username field, enter the part of your email address that comes before the @

sign.

VersaMail 9

VersaMail

7. Select Unassigned in the Password field, enter your password, select OK, and then

select Next.

8. Check the information provided and make changes if necessary. Select Next. On the

next screen, select Done.

Note:

For some email providers you need to enter your full email address. Check

with your provider.

10 VersaMail

9. Select Yes. On the next screen, select OK to go to the account Inbox.

10. Select Get to start retrieving messages from your account. If prompted, select Yes to

turn the phone on, and then select Ye s to connect to the Internet.

VersaMail 11

VersaMail

Setting Up VersaMail to Work With a Microsoft Exchange ActiveSync

®

Account

If your corporate email system uses Microsoft Exchange Server 2003, you may be able to

use Microsoft Exchange ActiveSync

®

on your device. Microsoft Exchange ActiveSync works

with the Calendar, Contacts, and VersaMail applications on your device to directly

download calendar events, contact information, and email messages from the server—

without going through your desktop computer.

See the User Guide for the VersaMail® Application for complete setup instructions.

Exchange

Server

12 VersaMail

Sprint PCS Business Connection 13

Business Connection

Setting Up Sprint PCS Business Connection

SM

With Sprint PCS Business Connection

SM

you can use your device to

access your email on your corporate Exchange or Domino server.

Depending on your email account type, the setup steps vary, as

follows.

If you have a personal email account that you want to check on your

device, complete these steps on the following pages:

䢇 “Step 1: Create a Business Connection Account” on page 14

䢇 “Step 2: Install the Business Connection Desktop Software” on page 15

䢇 “Step 3: Set Up the Business Connection Desktop Software” on page 18

䢇 “Step 4: Install Business Connection on Your Device” on page 21

䢇 “Step 5: Set Up Business Connection on Your Device” on page 24

If you have a Web-based email account that you will check only on the Web, complete these

steps on the following pages:

䢇 “Step 1: Create a Business Connection Account” on page 14

䢇 “Step 4: Install Business Connection on Your Device” on page 21

䢇 “Step 5: Set Up Business Connection on Your Device” on page 24

If you have a corporate email account that was set up by your company’s IT administrator,

complete these steps on the following pages:

䢇 “Step 4: Install Business Connection on Your Device” on page 21

䢇 “Step 5: Set Up Business Connection on Your Device” on page 24

After you set up Business Connection, go to http://bcregistration.sprintpcs.com

, log in to

your Business Connection account, and then click the Help link for information on sending

and receiving messages, customizing your Business Connection settings, and setting up

additional email accounts.

14 Sprint PCS Business Connection

Step 1: Create a Business Connection Account

1. On your computer, make sure you’re logged in to your Exchange or Domino server, and

then go to http://bcregistration.sprintpcs.com

. Enter your device’s phone number,

and then click Click here to get your account password.

2. Fill in the blanks.

Tip:

To find your phone number, press Phone, press Menu, select Options, and

then select Phone Info. Your number appears on the Phone Info screen. If

you get a message that your phone is not on, press and hold Power/End

to turn on the phone, and then repeat the preceding steps.

Tip:

You r Business Connection username and password can be anything you

want. They do not need to match your email account username and

password.

Sprint PCS Business Connection 15

Business Connection

3. Click Save.

Step 2: Install the Business Connection Desktop Software

1. Click Download to copy the Business Connection desktop software installer to your

computer.

16 Sprint PCS Business Connection

2. Click Save to store the file on your computer.

3. Select the folder where you want to store the file, and then click Save.

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Palm Treo 700P Setting Up Email Manual

Palm Treo 700P Setting Up Email Manual

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