Dell W-ClearPass Hardware Appliances User guide

Dell Networking

W-ClearPass

Policy Manager 6.0

User Guide

2 Dell Networking W-ClearPass Policy Manager 6.0 | User Guide

Copyright Information

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®

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®

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®

. Dell™, the DELL™ logo, and PowerConnect™ are trademarks of Dell Inc.

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Contents

About Dell Networking W-ClearPass Policy Manager 11

Powering Up and Configuring Policy Manager Hardware 13

Server Port Overview

13

Server Port Configuration

14

Powering Off the System

15

Resetting Passwords to Factory Default

16

Generating Support Key for Technical Support

16

Policy Manager Dashboard 19

Monitoring 23

Access Tracker

23

Viewing Session Details

25

Accounting

26

OnGuard Activity

35

Analysis and Trending

37

Endpoint Profiler

37

System Monitor

38

Audit Viewer

40

Event Viewer

43

Data Filters

44

Add a Filter

45

Policy Manager Policy Model 49

Services Paradigm

49

Viewing Existing Services

52

Adding and Removing Services

52

Links to Use Cases and Configuration Instructions

53

Policy Simulation

54

Add Simulation Test

56

Import and Exporting Simulations

59

Import Simulations

59

Export Simulations

60

Export

60

ClearPass Policy Manager Profile 61

Device Profile

61

Collectors

61

DHCP

62

Sending DHCP Traffic to CPPM

62

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4 Dell Networking W-ClearPass Policy Manager 6.0 | User Guide

ClearPass Onboard

62

HTTP User-Agent

62

Configuration

63

MAC OUI

63

ActiveSync Plugin

63

CPPM OnGuard

63

SNMP

63

802.1x Wireless Use Case 67

Configuring the Service

67

Web Based Authentication Use Case 73

Configuring the Service

73

MAC Authentication Use Case 79

Configuring the Service

80

TACACS+ Use Case 83

Configuring the Service

83

Single Port Use Case 87

Services 89

Architecture and Flow

89

Start Here Page

90

Policy Manager Service Types

92

Services

101

Adding Services

102

Modifying Services

104

Reordering Services

106

Authentication and Authorization 109

Architecture and Flow

109

Configuring Authentication Components

110

Adding and Modifying Authentication Methods

111

PAP

113

MSCHAP

114

EAP-MSCHAP v2

114

EAP-GTC

115

EAP-TLS

116

EAP-TTLS

118

EAP-PEAP

119

EAP-FAST

121

MAC-AUTH

126

CHAP and EAP-MD5

127

Adding and Modifying Authentication Sources

127

Generic LDAP or Active Directory

129

Kerberos

140

Generic SQL DB

141

Token Server

145

Static Host List

147

HTTP

148

Identity: Users, Endpoints, Roles and Role Mapping 153

Architecture and Flow

153

Configuring a Role Mapping Policy

154

Configuring a Role Mapping Policy

154

Adding and Modifying Role Mapping Policies

155

Policy Tab

155

Mapping Rules Tab

156

Adding and Modifying Roles

158

Local Users, Guest Users, Onboard Devices, Endpoints, and Static Host List Configuration

159

Adding and Modifying Local Users

159

Additional Available Tasks

160

Adding and Modifying Guest Users

161

Onboard Devices

163

Adding and Modifying Endpoints

164

Adding and Modifying Static Host Lists

166

Additional Available Tasks

167

Posture 169

Posture Architecture and Flow

169

Configuring Posture

171

Adding and Modifying Posture Policies

172

Configuring Posture Policy Plugins

173

ClearPass Windows Universal System Health Validator - NAP Agent

176

ClearPass Windows Universal System Health Validator - OnGuard Agent

192

ClearPass Linux Universal System Health Validator - NAP Agent

192

ClearPass Linux Universal System Health Validator - OnGuard Agent

195

ClearPass Mac OS X Universal System Health Validator - OnGuard Agent

195

Windows Security Health Validator - NAP Agent

197

Windows Security Health Validator - OnGuard Agent

198

Windows System Health Validator - NAP Agent

199

Windows System Health Validator - OnGuard Agent

199

Adding and Modifying Posture Servers

199

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6 Dell Networking W-ClearPass Policy Manager 6.0 | User Guide

Microsoft NPS

200

Audit Servers 203

Architecture and Flow

203

Configuring Audit Servers

204

Built-In Audit Servers

205

Adding Auditing to a Policy Manager Service

205

Modifying Built-In Audit Servers

206

Custom Audit Servers

207

NESSUS Audit Server

207

NMAP Audit Server

209

Nessus Scan Profiles

211

Post-Audit Rules

215

Enforcement 217

Enforcement Architecture and Flow

217

Configuring Enforcement Profiles

218

RADIUS Enforcement Profiles

221

RADIUS CoA Enforcement Profiles

223

SNMP Enforcement Profiles

224

TACACS+ Enforcement Profiles

224

Application Enforcement Profiles

226

CLI Enforcement Profile

227

Agent Enforcement Profiles

228

Post Authentication Enforcement Profiles

228

Configuring Enforcement Policies

229

Network Access Devices 233

Adding and Modifying Devices

233

Adding a Device

233

Additional Available Tasks

237

Adding and Modifying Device Groups

237

Additional Available Tasks

240

Adding and Modifying Proxy Targets

240

Add a Proxy Target

241

Additional Available Tasks

242

Administration 243

Admin Users

244

Add User

244

Import Users

245

Export Users

246

Export

246

Admin Privileges

246

Import Admin Privileges

246

Export Admin Privileges

247

Export

247

Server Configuration

247

Set Date/Time

248

Change Cluster Password

250

Manage Policy Manager Zones

251

NetEvents Targets

252

Make Subscriber

252

Upload Nessus Plugins

253

Cluster-Wide Parameters

254

Collect Logs

256

Viewing Log Files

257

Backup

258

Restore

259

Shutdown/Reboot

260

Drop Subscriber

260

System Tab

260

Multiple Active Directory Domains

262

Services Control Tab

264

Service Parameters Tab

264

System Monitoring Tab

272

Network Interfaces Tab

273

Creating GREtunnels

273

Creating VLAN

274

Log Configuration

275

Local Shared Folders

277

Application Licensing

278

Adding a License

279

Activating an Application License

279

Updating a License

280

SNMP Trap Receivers

280

Add SNMP Trap Server

281

Import SNMP Trap Server

282

Export all SNMP Trap Servers

282

Export a Single SNMPTrap Server

283

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Syslog Targets

283

Add Syslog Target

284

Import Syslog Target

284

Export Syslog Target

285

Export

285

Syslog Export Filters

285

Add Syslog Filter

286

Import Syslog Filter

288

Export Syslog Filter

289

Export

289

Messaging Setup

289

Endpoint Context Servers

291

MDM Servers

292

Server Certificate

293

Create Self-Signed Certificate

294

Create Certificate Signing Request

296

Export Server Certificate

298

Import Server Certificate

298

Certificate Trust List

298

Add Certificate

299

Revocation Lists

299

Add Revocation List

300

RADIUS Dictionaries

301

Import RADIUS Dictionary

302

Posture Dictionaries

302

TACACS+ Services

303

Fingerprints

304

Attributes

305

Add Attribute

306

Import Attributes

307

Export Attributes

308

Export

308

OnGuard Settings

308

Guest Portal

310

Update Portal

312

Install Update dialog box

314

Updating the Policy Manager Software

315

Upgrade the Image on a Single Policy Manager Appliance

316

Upgrade the Image on All Appliances

316

Command Line Configuration 317

Available Commands

317

Cluster Commands

319

drop-subscriber

320

list

320

make-publisher

320

make-subscriber

321

reset-database

321

set-cluster-passwd

321

set-local-passwd

322

Configure Commands

322

date

322

dns

323

hostname

323

ip

323

timezone

324

Network Commands

324

ip

324

nslookup

325

ping

325

reset

326

traceroute

326

Service commands

327

327

Show Commands

328

all-timezones

328

date

328

dns

328

domain

329

hostname

329

ip

329

license

329

timezone

330

version

330

System commands

330

boot-image

330

gen-support-key

331

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10 Dell Networking W-ClearPass Policy Manager 6.0 | User Guide

install-license

331

restart

331

shutdown

332

update

332

upgrade

332

Miscellaneous Commands

333

ad auth

333

ad netjoin

334

ad netleave

334

ad testjoin

334

alias

334

backup

335

dump certchain

335

dump logs

336

dump servercert

336

exit

337

help

337

krb auth

337

krb list

338

ldapsearch

338

restore

338

quit

339

Rules Editing and Namespaces 341

Namespaces

341

Variables

347

Operators

348

Software Copyright and License Statements 351

PostgreSQL Copyright

351

GNU LGPL

351

GNU GPL

357

Lighthttpd License

362

Apache License

362

OpenSSL License

365

OpenLDAP License

371

gSOAP Public License

372

Dell Networking W-ClearPass Policy Manager 6.0 | User Guide 11

Chapter 1

About Dell Networking W-ClearPass

Policy Manager

The Dell Networking W-ClearPass Policy Manager platform provides role- and device-based network access control

across any wired, wireless and VPN. Software modules for the Dell Networking W-ClearPass Policy Manager

platform, such as Guest, Onboard, Profile, OnGuard, QuickConnect, and Insight simplify and automate device

configuration, provisioning, profiling, health checks, and guest access.

With built-in RADIUS, SNMP and TACACS+ protocols, Dell Networking W-ClearPass Policy Manager provides

device registration, device profiling, endpoint health assessments, and comprehensive reporting to automatically

enforce user and endpoint access policies as devices connect to the network.

12 DellNetworking W-ClearPass Policy Manager 6.0 | User Guide

Dell Networking W-ClearPass Policy Manager 6.0 | User Guide 13

Chapter 2

Powering Up and Configuring Policy

Manager Hardware

The Policy Manager server requires initial port configuration. Its backplane contains three ports.

Server Port Overview

Figure 1: Policy Manager Backplane

The ports in the figure above are described in the following table:

Table 1:

Device Ports

Key Port Description

A Serial Configures the ClearPass Policy Manager appliance initially, via hardwired terminal.

B -

eth0

Management

(gigabit Ethernet)

Provides access for cluster administration and appliance maintenance via web

access, CLI, or internal cluster communications.

Configuration required.

C -

eth1

Data (gigabit

Ethernet)

Provides point of contact for RADIUS, TACACS+, Web Authentication and other data-

plane requests.

Configuration optional. If not configured, requests redirected to the management

port.

14 Dell Networking W-ClearPass Policy Manager 6.0 | User Guide

Server Port Configuration

Before starting the installation, gather the following information that will need, write it in the table below, and keep

it for your records:

Table 2:

Required Information

Requirement Description

Hostname) Policy Manager

server)

Management Port IP Address

Management Port Subnet

Mask

Management Port Gateway

Data Port IP Address (optional) Data Port IP Address must not be in the same subnet as the Management Port IP

Address

Data Port Gateway (optional)

Data Port Subnet Mask

(optional)

Primary DNS

Secondary DNS

NTP Server (optional)

Perform the following steps to set up the Policy Manager appliance:

1. Connect and power on

Using the null modem cable provided, connect a serial port on the appliance to a terminal, then connect power

and switch on. The appliance immediately becomes available for configuration.

Use the following parameters for the serial port connection:

l Bit Rate: 9600

l Data Bits: 8

l Parity: None

l Stop Bits: 1

l Flow Control: None

2. Login

Later, you will create a unique appliance/cluster administration password. For now, use the following

preconfigured credentials:

login: appadmin

password: eTIPS123

This starts the Policy Manager Configuration Wizard.

3. Configure the Appliance

Replace the bolded placeholder entries in the following illustration with your local information:

Enter hostname:verne.xyzcompany.com

Enter Management Port IP Address: 192.168.5.10

Enter Management Port Subnet Mask: 255.255.255.0

Enter Management Port Gateway: 192.168.5.1

Enter Data Port IP Address: 192.168.7.55

Enter Data Port Subnet Mask: 255.255.255.0

Enter Data Port Gateway: 192.168.7.1

Enter Primary DNS: 198.168.5.3

Enter Secondary DNS: 192.168.5.1

4. Change your password

Use any string of at least six characters:

New Password:************

Confirm Password: ************

Going forward, you will use this password for cluster administration and management of the appliance.

5. Change the system date/time

Do you want to configure system date time information [y|n]: y

Please select the date time configuration options.

1) Set date time manually

2) Set date time by configuring NTP servers

Enter the option or press any key to quit: 2

Enter Primary NTP Server: pool.ntp.org

Enter Secondary NTP Server: time.nist.gov

Do you want to configure the timezone? [y|n]: y

After the timezone information is entered, you are asked to confirm the selection.

6. Commit or restart the configuration

Follow the prompts:

Proceed with the configuration [y[Y]/n[N]/q[Q]

y[Y] to continue

n[N] to start over again

q[Q] to quit

Enter the choice:Y

Successfully configured Policy Manager appliance

*************************************************************

* Initial configuration is complete.

* Use the new login password to login to the CLI.

* Exiting the CLI session in 2 minutes. Press any key to exit now.

When your Policy Manager system is up and running, navigate to the Administration > Agents and Software

Updates > Software Updates page to view and download any available software updates. Refer to "Updating the Pol-

icy Manager Software " on page 315 for more information.

Powering Off the System

Perform the following to power off the system gracefully without logging in:

Dell Networking W-ClearPass Policy Manager 6.0 | User Guide 15

16 Dell Networking W-ClearPass Policy Manager 6.0 | User Guide

l Connect to the CLI from the serial console via the front serial port and enter the following:

login: poweroff

password: poweroff

This procedure gracefully shuts down the appliance.

Resetting Passwords to Factory Default

Administrator passwords in Policy Manager can be reset to factory defaults by logging into the CLI as the

apprecovery

user. The password to log in as the

apprecovery

user is dynamically generated.

Perform the following steps to generate the recovery password:

1. Connect to the Policy Manager appliance via the front serial port (using any terminal program). See "Server Port

Configuration " on page 14 for details.

2. Reboot the system. See the restart command.

3. When the system restarts, it waits at the following prompt for 10 seconds:

Generate support keys? [y/n]:

Enter ‘y’ at the prompt. The system prompts you with the following choices:

Please select a support key generation option.

1) Generate password recovery key

2) Generate a support key

3) Generate password recovery and support keys

Enter the option or press any key to quit:

4. To generate the recovery key, select option 1 (or 3, if you want to generate a support key, as well).

5. Once the password recovery key is generated, email the key to Dell technical support. A unique password will be

generated from the recovery key and emailed back to you.

6. Enter the following at the command prompt:

[apprecovery] app reset-passwd

*******************************************************

* WARNING: This command will reset the system account *

* passwords to factory default values *

*******************************************************

Are you sure you want to continue? [y/n]: y

INFO - Password changed on local node

INFO - System account passwords have been reset to

factory default values

Generating Support Key for Technical Support

To troubleshoot certain critical system level errors,Dell technical support might need to log into a

support shell

.

Perform the following steps to generate a dynamic support password:

1. Log into the Command Line Interface (CLI) and enter the command: system gen-support-key. See gen-

support-key for details.

2. Connect to the Policy Manager appliance via the front serial port (using any terminal program). See "Server Port

Configuration " on page 14 for details.

3. Reboot the system. See the restart command.

4. When the system restarts it waits at the following prompt for 10 seconds:

Generate support keys? [y/n]:

Enter ‘y’ at the prompt. The system prompts with the following choices:

Please select a support key generation option.

1) Generate password recovery key

2) Generate a support key

3) Generate password recovery and support keys

Enter the option or press any key to quit:

5. To generate the support key, select option 2 (or 3, if you want to generate a password recovery key, as well).

6. Once the password recovery key is generated, email the key to Dell technical support. A unique password can now

be generated by Dell technical support to log into the support shell.

Dell Networking W-ClearPass Policy Manager 6.0 | User Guide 17

18 DellNetworking W-ClearPass Policy Manager 6.0 | User Guide

Dell Networking W-ClearPass Policy Manager 6.0 | User Guide 19

Chapter 3

Policy Manager Dashboard

The Policy Manager Dashboard menu allows you to display system health and other request related statistics. Policy

Manager comes pre-configured with different dashboard elements. The screen on the right of the dashboard menu is

partitioned into five fixed slots. You can drag and drop any of the dashboard elements into the five slots. The

dashboard elements are listed below:

This shows a graph of all requests processed by

Policy Manager over the past week. This includes

RADIUS, TACACS+ and WebAuth requests. The

default data filter “All Requests” is used to plot this

graph. Clicking on each bar in the graph drills down

into the Access Tracker and shows the requests for

that day.

This shows a graph of the “Healthy” vs. “Unhealthy”

requests over the past week. Healthy requests are

those requests where the health state was deemed to

be healthy (based on the posture data sent from the

client). Unhealthy requests are those requests whose

health state was deemed to be quarantined (posture

data received but health status is not compliant) or

unknown (no posture data received). This includes

RADIUS and WebAuth requests. The default data

filters “Health Requests” and “Unhealthy Requests”

are used to plot this graph. Clicking on each circle on

the line graph drills down into the Access Tracker

and shows the healthy or unhealthy requests for that

day.

This shows a graph of the “Failed” vs. “Successful”

requests over the past week. This includes RADIUS,

WebAuth and TACACS+ requests. The default data

filters “Failed Requests” and “Successful Requests”

are used to plot this graph. Clicking on each circle on

the line graph drills down into the Access Tracker

and shows the failed or successful requests for that

day.

This shows a table of the last few authentications.

Clicking on a row drills down into the Access Tracker

and shows requests sorted by timestamp with the

latest request showing first.

20 Dell Networking W-ClearPass Policy Manager 6.0 | User Guide

This chart shows the graph of all profiled devices

categorized into built in categories – Smartdevices,

Access Points, Computer, VOIP phone, Datacenter

Appliance, Printer, Physical Security, Game Console,

Routers, Unknown and Conflict.

Unknown devices are devices that the profiler was

not able to profile.

Conflict indicates a conflict in the categorization of

the device. For example, if the device category

derived from the HTTP User Agent string does not

match with the category derived from DHCP

fingerprinting, a conflict is flagged, and the device is

marked as Conflict.

The Device Family widget allows you to drill down

further into each of the built-in device categories. For

example, selecting SmartDevice shows the different

kinds of smartdevices identified by Profile.

This shows a table of the last few successful

authentications. Clicking on a row drills down into

the Access Tracker and shows successful requests

sorted by timestamp with the latest request showing

first.

This shows a table of the last few failed

authentications. Clicking on a row drills down into

the Access Tracker and shows failed requests sorted

by timestamp with the latest request showing first.

This shows a bar chart with each bar representing an

Policy Manager service requests were categorized

into. Clicking on a bar drills down into the Access

Tracker and shows the requests that were

categorized into that specific service.

This shows a table of last few system level events.

Clicking on a row drills down into the Event Viewer

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Dell W-ClearPass Hardware Appliances User guide

Dell W-ClearPass Hardware Appliances User guide

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