Cannon imageRUNNER 550 User manual

imageRUNNER 550
Cannon
Brand
Cannon
Model
imageRUNNER 550
Category
Copiers
Type
User manual

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CANON U.S.A., INC. Rev. 1
TECHNICAL SUPPORT DIVISION August 1999
SERVICE GUIDE
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IMPORTANT
SPECIFICATIONS AND OTHER INFORMATION CONTAINED
HEREIN MAY VARY SLIGHTLY FROM ACTUAL MACHINE
VALUES OR THOSE FOUND IN ADVERTISING AND OTHER
PRINTED MATTER.
USE OF THIS SERVICE GUIDE SHOULD BE STRICTLY
SUPERVISED TO AVOID DISCLOSURE OF CONFIDENTIAL
INFORMATION.
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Published by
Canon U.S.A., Inc.
One Canon Plaza
Lake Success, NY 11042-1198
Canon U.S.A. Homepage: http://www.usa.canon.com
Printed in the United States of America.
Distributed in the United States by Canon U.S.A., Inc.
This service guide is the property of Canon U.S.A., Inc. All rights reserved.
The information contained in this service guide constitutes confidential information of Canon U.S.A., Inc.
Pursuant to the dealer agreement with Canon U.S.A., Inc., this service guide is solely for reference purposes and may be used only
by authorized Dealers of Canon U.S.A., Inc. No part of this service guide may be reproduced or transmitted in any form by any
means, electronic or mechanical, for any purpose without the prior written consent of Canon U.S.A., Inc., except as expressly
permitted herein.
Pursuant to the dealer agreement with Canon U.S.A., Inc., Dealer agrees to indemnify Canon U.S.A., Inc. and to hold it harmless
from and against any claims arising out of Dealer’s possession, use, or misuse of this service guide.
Canon U.S.A., Inc. may, at its sole discretion, modify the information and/or specifications contained in this service guide at any
time without notice.
Canon is a trademark of Canon Inc.
imageRUNNER and NetSpot are trademarks of Canon Inc.
SmartScan and Copy Reservation are trademarks of Canon U.S.A., Inc.
PCL is a registered trademark of Hewlett-Packard Corporation.
EFI is a trademark of Electronics for Imaging.
Continuous Print and RIP-While-Print are trademarks of Electronics for Imaging.
Windows is a registered trademark of Microsoft Corporation.
IBM is a registered trademark of IBM, Inc.
Adobe and PostScript are registered trademarks of Adobe Systems Inc.
IPX/SPX is a trademark and NetWare is a registered trademark of Novell, Inc.
Novell is a registered trademark of Novell Inc.
UNIX is a registered trademark in the United States and other countries, licensed exclusively through X/Open Company Limited.
AppleTalk is a registered trademark of Apple Computer, Inc.
TrueType is a trademark and Macintosh is a registered trademark of Apple Computer, Inc.
TV Elite Pro is a registered trademark of ADS
ADS is a trademark of Advanced Digital Systems Technologies.
Proxima Desktop Projector is a trademark and Proxima is a registered trademark of Proxima Corporation.
The Energy Star name is a registered trademark of the U.S. Environmental Protection Agency.
All other company names and product names may be trademarks or registered trademarks of their respective owners, and are
hereby acknowledged.
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TABLE OF CONTENTS
I. PRODUCT OVERVIEW ....................................................................................................................1
II. DESIGN FEATURES..........................................................................................................................1
A. SmartScan
Page Recognition......................................................................................................................... 1
B. Secure Printing And Copy Reservation
......................................................................................................... 1
C. ImageSERVER In-Line Finishing.................................................................................................................... 1
D. NetSpot
.......................................................................................................................................................... 2
E. Chapterization................................................................................................................................................... 2
F. Confidential User Mailboxes............................................................................................................................ 2
G. Booklet Maker .................................................................................................................................................. 2
H. Dual Copier Memory Mode.............................................................................................................................. 2
I. Forms Registration............................................................................................................................................ 2
J. High Speed, High Image Quality...................................................................................................................... 2
K. Standard Image Server...................................................................................................................................... 2
L. No-Stacking Duplexing Mechanisms ............................................................................................................... 2
M. Large Paper Sources ......................................................................................................................................... 3
N. Printer Compatibility......................................................................................................................................... 3
O. High Image Quality........................................................................................................................................... 3
P. Various Delivery Processing (With Accessory) ............................................................................................... 3
Q. Finisher-D1....................................................................................................................................................... 3
R. Saddle Finisher-D2 ........................................................................................................................................... 3
S. Differences Between the imageRUNNER 550 and 600 ................................................................................... 3
T. Configuration Chart.......................................................................................................................................... 4
III. SPECIFICATIONS...........................................................................................................................5
A. imageRUNNER 550/600 .................................................................................................................................. 5
B. Automatic Document Feeder ............................................................................................................................ 6
C. Paper Deck-C1.................................................................................................................................................. 6
D. Finisher-D1....................................................................................................................................................... 6
E. Paper Folding Unit-B1...................................................................................................................................... 6
F. Cover Insertion Unit-A1................................................................................................................................... 7
G. Saddle Finisher-D2 ........................................................................................................................................... 7
H. Network Multi-PDL Printer Board-F1.............................................................................................................. 8
IV. SERVICE FEATURES.....................................................................................................................9
A. Serviceability .................................................................................................................................................... 9
B. Upgrading ......................................................................................................................................................... 9
C. Upgrading Network Multi-PDL Printer Board-F1.......................................................................................... 11
D. Service Mode.................................................................................................................................................. 11
E. Power and Plug Requirements........................................................................................................................ 11
F. Estimated Installation Time ............................................................................................................................ 12
G. Consumables................................................................................................................................................... 12
H. Periodic Replacement Parts............................................................................................................................. 12
I. Consumable Parts............................................................................................................................................ 13
J. ADF Consumable Parts................................................................................................................................... 14
K. Finisher-D1 Consumable Parts ....................................................................................................................... 14
L. Saddle Finsiher-D2 Consumable Parts............................................................................................................ 14
M. Paper Deck-C1 Consumable Parts.................................................................................................................. 15
N. Customer Maintenance ................................................................................................................................... 15
O. Periodic Maintenance Items............................................................................................................................ 16
P. Stapler Stacker Finisher-D1 Periodic Maintenance Items .............................................................................. 17
Q. Saddle Finisher-D2 Periodic Maintenance Items............................................................................................ 18
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R. ADF Periodic Maintenance Items................................................................................................................... 19
V. SERVICE POLICY ...........................................................................................................................20
A. Customer/Dealer Support................................................................................................................................ 20
B. Technical Support Division ............................................................................................................................ 20
C. Systems Support Division............................................................................................................................... 21
1. Systems Support Division............................................................................................................................ 21
2. Internet / World Wide Web Access.............................................................................................................. 21
3. Multi-Line Bulletin Board Systems............................................................................................................... 21
4. Automatic Document Retrieval Systems (Fax Back On Demand)....................................................................... 21
5. Connectivity Support.................................................................................................................................... 22
D. Recommended Monthly Copy Volume........................................................................................................... 23
E. Warranty Conditions....................................................................................................................................... 23
1. End User Warranty...................................................................................................................................... 23
2. Warranty Administration Reduction Program (WARP)................................................................................. 23
F. Dealer Parts Support Program......................................................................................................................... 24
G. Return of Empty Toner Cartridge................................................................................................................... 25
VI. SUGGESTED MAINTENANCE AGREEMENT........................................................................26
A. Suggested Maintenance Agreement Rates...................................................................................................... 26
B. Estimated Cost................................................................................................................................................ 27
1. imageRUNNER 550..................................................................................................................................... 27
2. imageRUNNER 600..................................................................................................................................... 28
C. Annual Suggested Maintenance Agreement Rates For Optional Accessories................................................ 29
D. Data Sheet....................................................................................................................................................... 30
1. imageRUNNER 550..................................................................................................................................... 30
2. imageRUNNER 600..................................................................................................................................... 30
VII. TRAINING.......................................................................................................................................32
A. Overview......................................................................................................................................................... 32
B. Training Summary .......................................................................................................................................... 32
C. Training Prerequisites..................................................................................................................................... 33
D. Materials ......................................................................................................................................................... 33
VIII. SERVICE AUTHORIZATION REQUIREMENTS....................................................................34
A. Authorization Policy....................................................................................................................................... 34
B. Requirements .................................................................................................................................................. 35
IX. APPENDIX ......................................................................................................................................37
A. imageRUNNER 550 Product Limited Warranty ............................................................................................ 37
B. imageRUNNER 600 Product Limited Warranty ............................................................................................ 38
C. imageRUNNER 550/600 Product Accessory Limited Warranty.......................................................................... 39
D. imageRUNNER GPR-1 Drum Limited Warranty .......................................................................................... 40
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I. Product Overview
The imageRUNNER 550/600, part of Segment 4, are high speed multifunction
production copiers and printers created to improve workgroup manufacturing
and Print on Demand requirements with the ability to handle the high quality
production level of printing and copying. The imageRUNNER 550/600 comes
standard with the ADF, a new document handling structure, which allows for
faster throughput. The main unit is a high-speed, high-endurance digital copier
with a full array of network printing capabilities. With the optional Finisher-D1,
Saddle Finisher-D2, Cover Insertion Unit-A1, and Paper Folding Unit-B1 the
imageRUNNER 550/600 features full finishing in the form of multi-position
stapling, 3-hole punching, Z-folding, and document insertion. The
imageRUNNER 550/600 also features support for a single pass duplex system
to output duplex copies/prints at rated engine speed and standard finishing
capabilities
1
. Offering the most robust finishing capabilities in its class, the
imageRUNNER 550/600 is targeted to the high-speed digital copier/network
printer, and industrial printing market. As an E
NERGY
S
TAR
Partner, Canon
U.S.A., Inc. has determined that this product meets the E
NERGY
S
TAR
guidelines
for energy efficiency.
II. Design Features
A. SmartScan
Page Recognition
The imageRUNNER 600 has a built-in OCR, (Optical Character
Recognition), which recognizes text orientation, and ensures that the
correct orientation of originals (up/down/right/left) and characters
(vertical/horizontal writing) duplex the output when selected with Image
Combination features.
B. Secure Printing And Copy Reservation
The imageRUNNER 550/600 can store multiple copy jobs in memory to
maximize productivity by improving system performance and to simplify
job completion.
C. ImageSERVER In-Line Finishing
This feature delivers “scan once, print many”, auto image orientation,
automatic page impositioning for saddle stitch output, dedicated user
mailboxes, forms management and storage capabilities.
1
To output documents it is necessary to purchase either the optional Finisher-D1 or the Saddle Finisher-D2.
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D. NetSpot
NetSpot offers a consistent user interface across all computing platforms
and simplifies the process for installation, configuration, and device
management.
E. Chapterization
Allows for the insertions of cover stock paper into a document.
F. Confidential User Mailboxes
Confidential print jobs can be placed in a mailbox, which can be printed out
later. Support of up to 100 (00-99) User Mailboxes
2
.
G. Booklet Maker
The imageRUNNER 550/600 can arrange originals into booklet format.
H. Dual Copier Memory Mode
This feature allows users to perform two copy jobs, as well as a print
job, continuously driving the engine at its rated speed.
I. Forms Registration
Frequently used forms can be stored in resident memory up to 100
(00-99).
J. High Speed, High Image Quality
1. Copying Speed:
•
imageRUNNER 550: up to 55 copies per minute (1-on-1)
•
imageRUNNER 600: up to 60 copies per minute (1-on-1)
2. Reading Resolution:
•
600 x 600 dpi
3. Writing Resolution:
•
1200 (equivalent) x 600 dpi
K. Standard Image Server
The imageRUNNER 550/600 comes standard with a 2.1GB hard drive
capable of electronic sorting.
L. No-Stacking Duplexing Mechanisms
The copier does not stack sheets in the duplexing unit, enabling an
uninterrupted flow of sheets when making double-sided copies.
2
Printer board MUST be installed to use Mailbox feature.
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M. Large Paper Sources
With the addition of the Side Paper Deck-C1, the imageRUNNER 550/600
can keep as many as 7,650 sheets of copy paper for ready supply.
•
Cassette 1: 1,500 sheets
•
Cassette 2: 1,500 sheets
•
Cassette 3: 550 sheets
•
Cassette 4: 550 sheets
•
Multifeeder: 50 sheets
•
Side Paper Deck-C1 (accessory) 3,500 sheets
N. Printer Compatibility
With the installation of a printer board (accessory), the copier can serve as
a printer in a network environment.
O. High Image Quality
The Digital Image Processing System refines the copy quality of the
images by smoothing, which allows for 1200 dpi equivalent x 600 dpi in
text mode or text/photo mode.
The new A-Si drum with the Toner Replenishment System allows for less
replacement steps, no standby period, and material recycling. The newly
developed toner cartridge will produce sharper, higher quality images.
P. Various Delivery Processing (With Accessory)
•
Finisher-D1 (accessory): 1 or 2 point stapling
•
Saddle Finisher-D2: Book binding (middle fold)
Q. Finisher-D1
The Finisher-D1 has one fixed tray (sample tray), one shifting tray, and a
Multi-position stapler, which are standard.
R. Saddle Finisher-D2
A Mini-CRD that has two shifting trays, Multi-position stapler, puncher and
saddle stitch, which are all standard. The Z-fold and Post Processor
Inserter are optional. Saddle Finisher-D2 outputs the document face
down.
S. Differences Between the imageRUNNER 550 and 600
The imageRUNNER 550 offers virtually the same functionality and
features as the imageRUNNER 600, with the exception of SmartScan
Page Recognition, copies per minute and monthly copy volume. The
imageRUNNER 550 copies up to 55 pages per minute with a maximum
monthly copy volume of 200,000 while the imageRUNNER 600 copies up to 60
pages per minute with a maximum monthly copy volume of 250,000.
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T. Configuration Chart
Items included in the imageRUNNER 550/600 Copier Box:
•
Developer Unit x 1
•
Developer Plate Attachment x 1
•
Original Output Tray x 1
•
Size Plate x 1
•
imageRUNNER 550/600 Drum x 1
•
Cassette-P2 (Universal) x 2
•
imageRUNNER 550/600 Series Manual x 1
•
Machine Warranty Card x 1
•
Drum Warranty Card x 1
•
Registration Card USA x 1
•
Registration Card Canada x 1
•
Installation Checklist x 1
•
Document Tray
Supplies:
Transparency Type E 9-70015-E1
imageRUNNER 550/600 Drum F43-6601-700
imageRUNNER 550/600 Black Toner F42-3001-700
Staple Cartridge-D2 F23-2930-000
Staple-E1 F23-5705-000
Roll Paper for C.C.P.-A1 SSF-H1200
Connectivity Accessories:
Network Multi-PDL Printer Board-F1 F61-7403-SET
Network Interface Kit-TR4 F61-6558-100
Other Accessories:
Cover Insertion Unit-A1* F24-9502-000
Cassette-P2 F32-1512-000
Cassette Heater-15 F24-9911-000
Cassette Heater-16 F24-6316-000
Document Tray-C1 F31-9701-000
* Available only as an option with the Saddle Finisher-D2.
Saddle Finisher-D2
F24-9511-000
Finisher-D1
F24-9411-000
Paper Folding Unit-B1*
F24-9503-000*
imageRUNNER 550
F13-5638-001
imageRUNNER 600
F13-5631-SET
Paper Deck-C1
F24-6313-000
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III. Specifications
A. imageRUNNER 550/600
Type:
Digital Multifunction Imaging System
Imaging System:
Laser Dry Electrostatic Transfer System
Document Tray:
Fixed type
Document Feeder Device:
Stand-alone and MFP models have ADF as standard equipment
Photoconductor:
Amorphous Silicon Drum (Estimated Yield: 5,000,000)
Cleaning Method:
Blade
Charging Method:
Corona Charging
Fixing Method:
Heat Roller
Resolution: Engine:
•
600 dpi x 600 dpi
Enhanced:
•
1200 dpi x 600 dpi
Scanning Resolution:
600 dpi x 600 dpi
Maximum Document Size:
11”x17” (Ledger)
Copy Size:
11”x17” (Ledger)
Maximum Copy Run:
1-999
Duplexing:
Standard automatic single pass duplexing
Warm-up Time:
5 minutes or less
First Copy Time: ADF Scan:
•
Less than 6 seconds
Platen Board Scan:
•
Less than 5.2 seconds
Copy Speed: imageRUNNER 550 up to:
•
55 cpm (LTR)
•
TBD cpm (LTR-R)
•
TBD cpm (11”x17”)
imageRUNNER 600 up to:
•
60 cpm (LTR)
•
46 cpm (LTR-R)
•
30 cpm (11”x17”)
Zoom:
25-400% (1% increments)
Memory Capacity:
•
18 MB DRAM Page Memory (Memory Board)
•
2.1 GB HDD Image Server standard load
Paper Feed Method:
•
2 front load cassettes
•
2 high capacity trays
•
Stack bypass
Maximum Paper Feed:
•
4150 sheets (2 x 550 front load cassettes & 2 x 1,500 high capacity
trays & 50 stack bypass)
•
7650 sheets (4,150 + 3,500 Paper Deck-C1)
Power Supply:
120v
Dimensions (HxWxD):
44-3/4” x 30-1/8” x 31-3/8
Installation Space (WxD):
55-3/4” x 28-3/8”
Weight:
553 lbs.
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B. Automatic Document Feeder
Paper Capacity:
100 sheets Letter only
Paper Size:
8-1/2” x 11” Letter
Paper Weight:
13 lb. Bond to 110 lb. index (Tray) / 10 lb. Bond to 100 lb. index (Bypass)
Power Source:
Directly from main unit
Weight:
Approx. 46.2 lb.
Dimensions: (H x W x D)
5-5/8” x 25-1/2” x 22-3/8”
C. Paper Deck-C1
Paper Capacity:
3500 sheets
Paper Size:
8-1/2” x 11” Letter
Paper Weight:
17 lb. Bond to 110 lb. index
Power Source:
Directly from main unit
Weight:
Approx. 90.3 lb.
Dimensions: (H x W x D)
20-1/2” x 12-3/4” x 33”
D. Finisher-D1
Number of Trays:
2 trays
Tray capacity: Top Tray
3
:
•
250 sheets Non-Staple (All sizes)
Lower Tray:
•
2,000 sheets, 100 sets (Letter)
•
1,000 sheets, 100 sets (11” x 17”)
Paper Size: Top Tray:
•
Postcard-11” x 17”
Lower Tray:
•
STMT-11” x 17”
Staple Position: Multi-Position stapling:
•
Top corner 2 sided margin (2 patterns)
•
Two side margin (1 pattern)
Stapling Capacity:
50 sheets (Letter-11” x 17”)
Power Source:
Directly from main unit
Weight:
Approx. 141 lb.
Dimensions: (H x W x D)
39-1/4” x 25-3/4” x 27-7/8”
E. Paper Folding Unit-B1
4
Acceptable Document Size:
11” x 17” only
Foldable Document Weight:
17lb. to 20 lb. Bond
Power:
Directly from main unit.
Weight:
Approx. 99.2 lb.
Dimensions: (H x W x D)
39-1/.4” x 7-1/4” x 27-7/8”
3
Only lower tray shifts
4
Available as an option only with the Saddle Finisher-D2.
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F. Cover Insertion Unit-A1
5
Maximum Stacking Capacity:
100 sheets
Acceptable Document Size:
Statement to Ledger
Acceptable Document Weight:
17 lb. Bond to 110 lb. Index
Power:
Directly from unit
Weight:
Approx. 44 lb.
Dimensions: (H x W x D)
5-3/4” x 22-1/8” x 22-7/8”
G. Saddle Finisher-D2
Number of Trays:
3 Trays (One Saddle Stitch)
Tray capacity: Top Tray
6
:
•
1,000 sheets, 100 sets (Letter)
•
500 sheets, 100 sets (11” x 17”)
Lower Tray
6
:
•
2,000 sheets, 100 sets (Letter)
•
1,000 sheets, 100 sets (11” x 17”)
Saddle Stitch Tray:
•
15 sheets (60 sheets Original), 30 sets
Staple/Punch Positions: Multi-Position stapling:
•
Top corner 2 sided Margin (2 patterns)
•
Two side margin (1 pattern)
•
3-hole punch (left margin)
Staple/Punch Capacity:
50 sheets (Saddle stitch 15 sheets)
Saddle Stitch Specifications: Total Sides Imaged:
•
60 total sides (15 sheets)
Total Sets:
•
30 total sets
Folding:
•
V Folding standard
Paper Size:
LTR-R - 11” x 17”
Top Tray:
Postcard - 11” x 17”
Lower tray:
STMT - 11” x 17”
Punch Method:
Rotary (1 sheet at a time)
Punch Speed:
60 ipm
Punch Paper Dust Stock:
15,000 sheets
Power Source:
Directly from main unit
Weight:
Approx. 233 lb.
Dimensions: (H x W x D)
39-1/4” x 31” x 27-7/8”
5
Cover sheet mode only (no sheet insertion mode) / Available as an option only with the Saddle Finisher-D2.
6
Top and Lower Tray shifts.
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H. Network Multi-PDL Printer Board-F1
Type:
Embedded Print/Network
Processor:
RISC, MIPS R5000, 200 MHz
RAM: Standard:
32 MB (168 pin DIMM)
Maximum:
64 MB (168 pin DIMM) Two DIMM slots available
PDL Support:
•
Adobe
PostScript
3
•
PCL
5e
•
HPGL2 (PCL Emulation Only)
PostScript Fonts:
139 Type 1 and Type 3
PCL Fonts:
45 True Type
Hard Disk:
2.1 GB
Optimized Features:
•
Continuous Print
•
RIP-While-Print
Printer Interface Ports:
Bi-directional Centronics (Auto sensing)
Network Controller Specifications: Topology:
•
Ethernet
•
Token Ring (Optional)
Speed:
•
10/100 Mbps Ethernet
•
4/16 Mbps Token Ring
Protocols Supported Ethernet:
Ethernet:
•
TCP/IP
•
IPX
/ SPX
•
Ethernet Peer to Peer
•
AppleTalk
Token Ring:
•
TCP/IP
•
SPX/IPX
Network Interface Connections:
Ethernet:
•
10 Base T (RJ45)
•
AUI (D Sub 15)
Token Ring:
•
10 Base 5
•
RJ45
•
DB9
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IV. Service Features
A. Serviceability
To ensure machine reliability and copies of the highest quality, Canon
U.S.A., Inc. recommends that a Quality Assurance Visit be performed
every 250,000 copies. Quality Assurance requires the cleaning, checking,
and replacement of parts as necessary for specific areas every 250,000
copies. The frequency of the Quality Assurance Visits will depend on the
following conditions: monthly copy volume, environment, type of originals
copied and customer’s handling of the copier equipment.
4$
:83.
4$
833.
,QVWDOODWLRQ
4$
583.
A QA Procedure will require the replacement of various consumable parts
every 250,000 copies.
B. Upgrading
The Image Processor Printed Circuit Board (PCB) and Multi-Function
Controller (MFC) PCB are each equipped with Double Inline Memory
Module (DIMM), which contains Flash ROM and Firmware programmed
into each DIMM.
Note
:
The “Original Orientation Detection PCB” is located near the IP PCB of the
imageRUNNER 550/600. It is also equipped with DIMM, which store
fonts, and has 72 pins. DIMMs are labeled by memory capacity and
purpose of the DIMM (mentioned on it) to distinguish the difference
between these DIMMs and the DIMM for the Original Orientation
Detection PCB.
A Personal Computer is required when installing upgraded firmware. Use
Bicentronics I/F cable
7
as an interface between the personal computer and
the imageRUNNER 550/600 to enable high-speed transmission of the
data. The required time to complete the upgrade is approximately ten
minutes.
7
The following Bicentronics I/F cable is required: One end of the cable should have a TYPE A connector prescribed
by IEEE1284 (25 pin, for PC connection). The other end should have a TYPE B connector (38 pin, for copier
connection). Cables conforming to the IEEE1284 are marked “IEEE Std. 1284 compliant”.
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B. Upgrading (cont’d)
The recommended specifications for the PC to use for the download are
listed below.
1) CPU: Pentium 133MHz or higher
(A Pentium 75MHz proved to be inadequate)
2) Memory: 16MB or more
3) Empty HD Capacity: 10MB
8
of available hard disk space
4) Printer Port: ECP mode must be both supported and selected
Download software will be provided to the dealer via Canon On-line. The
download software will provide RAM data (setting of service mode and
user mode) back-up function.
8
Download tool (software) only. Actual space depends on the quantity (volume) of software, such as program software from old
version or from other model machines, for which a back up is to be performed. A separate space is needed to house the IP (2MB)
and MFC (4MB) for the imageRUNNER 550/600.
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C. Upgrading Network Multi-PDL Printer Board-F1
Since the Network Multi-PDL Printer Board-F1 system software requires a
large memory capacity, it will be provided in the form of a CD-ROM. This
upgrade is done in the same way as the main unit firmware upgrade; by
downloading the CD-ROM data from a PC to the printer extension board’s
HDD via a Bicentronics I/F.
D. Service Mode
In order to decrease the down time of the main unit, where efficient regular
service is possible, the number of sheets used for regular exchange
parts/consumable parts can be confirmed in service mode. Using the
main service mode, the technician can efficiently implement / prepare for
the exchange of parts and the next regular service.
E. Power and Plug Requirements
The imageRUNNER 550/600 requires a 20 AMP outlet as well as a
NEMA 5-20R receptacle 20 ampere outlet (See Figure 1) for proper
operation. Confirm that a NEMA 5-20R receptacle is available prior
to installation.
CAUTION
DO NOT ATTEMPT TO PLUG THE imageRUNNER 550/600 COPIER
INTO A STANDARD NEMA 5-15R RECEPTACLE. DOING SO MAY
RESULT IN AN OVERLOAD TO THE ELECTRIC CIRCUITS OR
DAMAGE TO THE COPIER.
Figure 1
NEMA 5-20R Receptacle
(20 ampere)
LPDJH5811(5
#8832933#Service Guide
LPDJH5811(5
#8832933#Service Guide REV. 1 August 1999 Page 12
F. Estimated Installation Time
Description Estimated Time
imageRUNNER 550/600 w/ADF 45 minutes
Finisher-D1 30 minutes
Saddle Finisher-D2 30 minutes
9
Paper Deck-C1 15 minutes
Network multi-PDL Printer Board-F1 40 minutes
Network Interface Kit-TR4 30 minutes
G. Consumables
No. Description
Product
Number
Quantity
Expected
Yield/Life
10
Remarks
1
imageRUNNER 550/600
Drum Unit
F43-6601-700 1
5,000,000
sheets
2
imageRUNNER 550/600
Black Toner
F42-3001-700
11
1
33,000
12
sheets
6% line document,
0.05g/LTR/ 1
sheet
H. Periodic Replacement Parts
No. Description Part Number
13
Quantity Estimated Yield/Life
10
1
Pre-transfer/
transfer/separation/
primary corona wire
FY3-0040-000 AR 250,000 sheets
2 Primary grid wire FY1-0883-000 AR
500,000 sheets
3 Thermistor FH7-7463-000 1
500,000 sheets
4 Thermistor No. 2 FH7-7464-000 1
500,000 sheets
5 Thermoswitch FH7-6281-000 1
1,000,000 sheets
9
Does not include Cover Insertion Unit-A1 or Paper Folding Unit-B1. An additional 60 minutes is needed to install both of these
options.
10
Estimated average values in the field, based upon data from supplier. Data is subject to change depending upon many factors
including, without limitation, monthly printer volume, environment, type of image printed or copied and customer handling of the
equipment
11
Includes 3 bottles of toner.
12
Approximate yield for 1 bottle of toner.
13
Part Numbers are subject to change due to engineering changes, etc.
LPDJH5811(5
#8832933#Service Guide
LPDJH5811(5
#8832933#Service Guide REV. 1 August 1999 Page 13
I. Consumable Parts
No
. Description Part Number
13
Quantity Estimated Life
10
Remarks
1
Scanning lamp FH7-3347-000 1 200 hours
2
Developing cylinder FB4-1819-000 1 1,000,000 sheets
3
Developer roller FS5-6579-000 2 1,000,000 sheets
4
Cleaner separation claw FB4-8018-000 3 250,000 sheets
5
Cleaning Blade FB4-1596-000 1 1,000,000 sheets
One edge: 500,000
sheets
6
Primary charging unit FG6-2015-000 1 1,000,000 sheets
7
Transfer / separation
charging unit
FG6-2045-000 1 1,000,000 sheets
8
Pre-transfer charging unit FG6-2016-000 1 1,000,000 sheets
9
Primary charging cleaner 1 FF2-3552-000 2 500,000 sheets
10 Primary charging cleaner 2 FF2-3551-000 2 500,000 sheets
11
Transfer charging cleaner 1 FF5-6883-000 1 500,000 sheets
12
Transfer charging cleaner 2 FF5-6884-000 1 500,000 sheets
13
Separation charging cleaner FF5-7891-000 1 500,000 sheets
14
Pre-transfer charging
cleaner
FF5-3090-000 1 500,000 sheets
15
Pre-transfer charging
scraper
FF5-7934-000 1 500,000 sheets
16
Upper fixing roller FB2-7200-000 1 500,000 sheets
17
Lower fixing roller FB4-2220-000 1 500,000 sheets
18
Fixing web FY1-1157-000 1 500,000 sheets
19
Insulating brush (front/rear) FB2-7239-000 2 500,000 sheets
Exchange at same
time as with the
Upper fixing roller.
20
Upper delivery separation
claw
FC1-0391-040 6 500,000 sheets
21
Lower delivery separation
claw
FA2-9037-000 2 1,000,000 sheets
22
Curl Guide (center) FF5-9413-000 1 500,000 sheets
23
Curl Guide (front) FF5-9543-000 1 500,000 sheets
24
Curl Guide (rear) FF5-9544-000 1 500,000 sheets
25
Pick-up roller
(Deck/Cassette)
FB4-2033-000 8 250,000 sheets
26
Pick-up / Feeding roller
(Deck / Cassette)
FB4-2034-000 8 250,000 sheets
27
Separation roller
(Deck / Cassette)
FB2-7777-020 4 250,000 sheets
28
Pick-up roller
(stack bypass)
FB4-2033-000 2 120,000 sheets
29
Pick-up / Feeding roller
(stack bypass)
FB4-2035-000 2 120,000 sheets
30
Separation roller
(stack bypass)
FB2-7545-000 1 120,000 sheets
Number of sheets
actually used.
LPDJH5811(5
#8832933#Service Guide
LPDJH5811(5
#8832933#Service Guide REV. 1 August 1999 Page 14
J. ADF Consumable Parts
No. Description Part Number
13
Quantity
Estimated
Life
10
Remarks
1 Feeding belt FB4-8065-000 1 200,000 sheets
2 Pick-up roller FB4-7640-000 2 250,000 sheets
3 Separation unit
14
FG6-2746-000 1 250,000 sheets
4
Feeding roller
14
(separation unit child
parts)
FG6-2748-000 1 250,000 sheets
5 Separation belt
14
FE6-3059-000 11 250,000 sheets
The number of copies
is the total of sheets
actually used.
K. Finisher-D1 Consumable Parts
No. Description Part Number
13
Quantity
Estimated
Life
10
Remarks
1 Stapler FB4-5390-000 1 500,000 staples
5,000 stapling
operations per
cartridge.
2 Paddle FB4-8435-000 3
1,000,000
sheets
L. Saddle Finsiher-D2 Consumable Parts
No. Description Part Number
13
Quantity Estimated Life
10,15
Remarks
1 Staple unit FB4-5390-000 1
Staple 500,000
times
2 Paddle FB4-8435-000 3
1,000,000 sheets
3
Upper delivery roller (for
stack tray only)
FB4-8363-000 1
1,000,000 sheets
4 Rollette belt FB4-8709-000 4
1,000,000 sheets
Finisher assembly
5 Staple unit FB3-7860-000 2
Staple 100,000
times
Saddle stitcher
assembly
6 Punch unit (inch) FG6-3320-000 1
1,000,000 times
Puncher assembly
100,000 times
when the rate of
200g/m
2
paper use
is 5%
7 Pick-up roller FB4-7640-000 2
250,000 sheets
8 Feeder roller unit
16
FG6-2748-000 1
250,000 sheets
9 Separation belt
16
FC2-1827-000 11
250,000 sheets
10 Separation unit
16
FG6-3304-000 1
250,000 sheets
Cover Insertion
Unit-A1
11 Static eliminator (right) FA1-4842-030 1
1,000,000 sheets
12 Static eliminator (left) FA4-2371-000 1
1,000,000 sheets
Paper Folding
Unit-B1
14
It is recommended to replace the entire Separation Unit (FG6-2746-000). However, the Feeder Roller
(FG6-2748-000) or the Separation Belt (FE6-3059-000) could be replaced separately.
15
These values all refer to A4 size as counter values taken from the finisher counter in service mode.
16
Replacement of the Separation unit, FG6-3304-000, (including the Feed roller unit, FG6-2748-000 and the Separation belt,
FC2-1827-000) is recommended. However, it is possible to replace the Feed roller unit or Separation belt individually.
LPDJH5811(5
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LPDJH5811(5
#8832933#Service Guide REV. 1 August 1999 Page 15
M. Paper Deck-C1 Consumable Parts
No. Description Part Number
13
Quantity
Estimated Life
(Copies)
10
Remarks
1 Pick-up roller FB4-2033-000 1
200,000 sheets
2 Feeding roller FB4-2034-000 1
200,000 sheets
3 Separation roller FB2-7777-020 1
200,000 sheets
The number of copies
is the total of sheets
actually used.
N. Customer Maintenance
No. Item Timing
1 Clean copyboard glass
2 Clean copyboard pressure plate
3 Clean static eliminator
As required
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Cannon imageRUNNER 550 User manual

imageRUNNER 550
Cannon
Brand
Cannon
Model
imageRUNNER 550
Category
Copiers
Type
User manual
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