Crestron DM-RMC-4K-100-C User guide

Crestron DM-RMC-4K-100-C

4K DigitalMedia 8G+™ Receiver

& Room Controller 100

Operations & Installation Guide

Important Safety Instructions

• Read these instructions.

• Keep these instructions.

• Heed all warnings.

• Follow all instructions.

• Do not use this apparatus near water.

• Clean only with dry cloth.

• Do not block any ventilation openings. Install in accordance

with the manufacturer's instructions.

• Do not install near any heat sources such as radiators, heat

registers, stoves, or other apparatus (including amplifiers)

that produce heat.

• Do not defeat the safety purpose of the polarized or

grounding-type plug. A polarized plug has two blades with

one wider than the other. A grounding-type plug has two

blades and a third grounding prong. The wide blade or the

third prong are provided for your safety. If the provided plug

does not fit into your outlet, consult an electrician for

replacement of the obsolete outlet.

• Protect the power cord from being walked on or pinched

particularly at plugs, convenience receptacles, and the point

where they exit from the apparatus.

• Only use attachments/accessories specified by the

manufacturer.

WARNING:

TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK,

DO NOT EXPOSE THIS APPARATUS TO RAIN OR

MOISTURE. THE APPARATUS SHALL NOT BE EXPOSED

TO DRIPPING OR SPLASHING. OBJECTS FILLED WITH

LIQUIDS, SUCH AS VASES, SHOULD NOT BE PLACED

ON THE APPARATUS.

WARNING:

TO PREVENT ELECTRIC SHOCK, DO NOT REMOVE

COVER. THERE ARE NO USER SERVICEABLE PARTS

INSIDE. ONLY QUALIFIED SERVICE PERSONNEL

SHOULD PERFORM SERVICE.

The lightning flash with arrowhead symbol, within an

equilateral triangle, is intended to alert the user to the

presence of uninsulated “dangerous voltage” within the

product's enclosure that may be of sufficient magnitude

to constitute a risk of electric shock to persons.

• Use only with the cart, stand, tripod, bracket or

table specified by the manufacturer or sold with

the apparatus. When a cart is used, use caution

when moving the cart/apparatus combination to

avoid injury from tip-over.

The exclamation point within an equilateral triangle is

intended to alert the user to the presence of important

operating and maintenance (servicing) instructions in

the literature accompanying the appliance.

IMPORTANT:

This device can be used with Class 2 output wiring.

• Unplug this apparatus during lightning storms or when

unused for long periods of time.

• Refer all servicing to qualified service personnel. Servicing

is required when the apparatus has been damaged in any

way, such as power-supply cord or plug is damaged, liquid

has been spilled or objects have fallen

into the apparatus, the

apparatus has been exposed to rain or moisture, does not

operate normally, or has been dropped.

• Disconnect power prior to connecting or disconnecting

equipment.

• Do not install in direct sunlight.

• The apparatus must be installed in

a way that the power cord

can be removed either from the wall outlet or from the

device itself in order to disconnect the mains power.

• Prevent foreign objects from entering the device.

This device includes an aggregation of separate independent works that are each generally copyrighted by Crestron Electronics, Inc., with all rights

reserved. One of those independent works, Linux Bridge Project, is copyrighted under the GNU GENERAL PUBLIC LICENSE, Version2,

reproduced in “6BGNU General Public License” on page 25, where the corresponding source code is available at: ftp://ftp.crestron.com/gpl.

The specific patents that cover Crestron products are listed at patents.crestron.com.

Crestron, the Crestron logo, Crestron e-Control, Crestron Studio, Crestron Toolbox, DigitalMedia, DigitalMedia 8G, DigitalMedia 8G+, DM, DM 8G,

and DM 8G+ are either trademarks or registered trademarks of Crestron Electronics, Inc. in the United States and/or other countries. Dolby and Dolby

Digital are either trademarks or registered trademarks of Dolby Laboratories in the United States and/or other countries. DTS, DTS-HD, and DTS-HD

Master Audio are either trademarks or registered trademarks of DTS, Inc. in the United States and/or other countries. HDBaseT and the HDBaseT

Alliance logo are either trademarks or registered trademarks of the HDBaseT Alliance in the United States and/or other countries. HDMI and the

HDMI logo are either trademarks or registered trademarks of HDMI Licensing LLC in the United States and/or other countries. Other trademarks,

registered trademarks, and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.

Crestron disclaims any proprietary interest in the marks and names of others. Crestron is not responsible for errors in typography or photography.

This document was written by the Technical Publications department at Crestron.

Regulatory Compliance

This product is Listed to applicable UL Standards and requirements by Underwriters Laboratories Inc.

As of the date of manufacture, the DM-RMC-4K-100-C has been tested and found to comply with

specifications for CE marking.

Federal Communications Commission (FCC) Compliance Statement

This device complies with part 15 of the FCC Rules. Operation is subject to the following conditions:

(1) This device may not cause harmful interference and (2) this device must accept any interference received,

including interference that may cause undesired operation.

CAUTION: Changes or modifications not expressly approved by the manufacturer responsible for

compliance could void the user’s authority to operate the equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device,

pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against

harmful interference in a residential installation. This equipment generates, uses and can radiate radio

frequency energy and, if not installed and used in accordance with the instructions, may cause harmful

interference to radio communications. However, there is no guarantee that interference will not occur in a

particular installation. If this equipment does cause harmful interference to radio or television reception,

which can be determined by turning the equipment off and on, the user is encouraged to try to correct the

interference by one or more of the following measures:

• Reorient or relocate the receiving antenna

• Increase the separation between the equipment and receiver

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected

• Consult the dealer or an experienced radio/TV technician for help

Industry Canada (IC) Compliance Statement

CAN ICES-3(B)/NMB-3(B)

Crestron DM-RMC-4K-100-C 4K DigitalMedia 8G+ Receiver 100

Operations & Installation Guide – DOC. 7522C Contents

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Contents

4K DigitalMedia 8G+ Receiver & Room Controller 100:

DM-RMC-4K-100-C 1

Introduction ............................................................................................................................... 1

Features and Functions ................................................................................................ 1

Applications................................................................................................................. 4

Specifications .............................................................................................................. 5

Physical Description .................................................................................................... 8

Setup ........................................................................................................................................ 13

Network Wiring ......................................................................................................... 13

Identity Code ............................................................................................................. 14

Installation ................................................................................................................. 14

Hardware Hookup ..................................................................................................... 16

Uploading and Upgrading ........................................................................................................ 18

Establishing Communication ..................................................................................... 18

Firmware ................................................................................................................... 19

IP Table Configuration .............................................................................................. 20

Problem Solving ...................................................................................................................... 21

Troubleshooting ......................................................................................................... 21

Reference Documents ................................................................................................ 22

Further Inquiries ........................................................................................................ 22

Future Updates .......................................................................................................... 23

Return and Warranty Policies .................................................................................................. 24

Merchandise Returns / Repair Service ...................................................................... 24

Crestron Limited Warranty ........................................................................................ 24

GNU General Public License .................................................................................................. 25

Crestron DM-RMC-4K-100-C 4K DigitalMedia 8G+ Receiver 100

Operations & Installation Guide – DOC. 7522C 4K DigitalMedia 8G+ Receiver 100: DM-RMC-4K-100-C

•

• DigitalMedia 8G+™ receiver and display controller

• DM 8G+ input supports up to 330 foot (100 meter) cable length

• Connects to a DM

switcher or transmitter (each sold separately) over one

CAT5e or Crestron DM 8G cable

• HDBaseT certified, which enables direct connection to other HDBaseT

certified equipment

• Provides one HDMI or DVI display output

• Handles video resolutions up to 4K Ultra HD and 4K DCI

•

Handles 3D video and Deep Color

4K DigitalMedia 8G+ Receiver

& Room Controller 100:

DM-RMC-4K-100-C

Introduction

The DM-RMC-4K-100-C provides a simple 1-box interface solution for a single

display device as part of a complete Crestron

DigitalMedia™ system. It functions

as a DM 8G+™ receiver and control interface, providing a single HDMI

output

along with Ethernet, RS-232, and IR control ports. In addition to DM 8G+, it is also

compatible with HDBaseT

, allowing it to be connected directly to any HDBaseT

certified source. Its compact, low-profile design allows the DM-RMC-4K-100-C to

be installed discreetly behind a flat panel display or above a ceiling mounted

projector. It connects to the head end or source location using a single CAT5e or

Crestron DM 8G

cable.

Features and Functions

(Continued on following page)

1. The maximum cable length for DigitalMedia 8G+ (DM 8G+) or HDBaseT is 330 feet (100 meters) for

resolutions up to 1600 x 1200 and 1920 x 1200 (including 1080p60 and 2K) using DM-CBL-8G

DigitalMedia 8G™ cable, DM-CBL DigitalMedia cable, DM-CBL-D DigitalMedia D cable, or

third-party CAT5e (or better) UTP or STP. For higher resolutions (including 4K), the maximum wire

length is 230 feet (70 meters) using DM-CBL-8G or 165 feet (50 meters) using DM-CBL,

DM-CBL-D, or CAT5e. Shielded cable and connectors are recommended to safeguard against

unpredictable environmental electrical noise, which may impact performance at resolutions above

1080p. For complete system design guidelines, refer to the DigitalMedia Design Guide (Doc. 4546) at

www.crestron.com/manuals

. DM 8G+ is compatible with HDBaseT Alliance specifications for

connecting to HDBaseT compliant equipment. All wire and cables are sold separately.

2. The HDMI output requires an appropriate adapter or interface cable to accommodate a DVI signal.

CBL-HD-DVI interface cables are sold separately.

4K DigitalMedia 8G+ Receiver 100 Crestron DM-RMC-4K-100-C

•

4K DigitalMedia 8G+ Receiver 100: DM-RMC-4K-100-C Operations & Installation Guide – DOC. 7522C

• Handles Dolby

TrueHD, DTS-HD

, and uncompressed 7.1 linear PCM

audio

• HDCP compliant

• Provides a 10BASE-T/100BASE-TX Ethernet LAN connection

• Enables device control via CEC, IR, RS-232, and Ethernet

• Compatible with USB-EXT-DM USB Extender Modules (sold separately)

• Allows quick, easy setup and diagnostics

• Low-profile surface mount design

• Powered via the DM connection or local power pack (included)

Features and Functions

(Continued)

4K Ultra HD

Using DM 8G+ technology, the DM-RMC-4K-100-C supports the transport of

4K Ultra HD and 4K DCI video signals. Support for 4K video ensures support for

the latest generation of ultra high resolution computers and monitors with resolutions

over 1080p and 2K.

DigitalMedia 8G+

DigitalMedia 8G+ provides a true 1-wire transport for moving high-definition video,

audio, power, and Ethernet over low-cost twisted pair cable without compression or

repeaters. Engineered for ultra high bandwidth and ultimate scalability, DM 8G+

handles uncompressed video beyond high definition with support for Full HD 1080p,

2K, 4K, 3D, Deep Color, and HDCP. Audio capabilities include support for high

bitrate 7.1 audio formats such as Dolby TrueHD and DTS-HD Master Audio™ as

well as uncompressed linear PCM. All signals are transported over one 8-conductor

twisted pair cable (sold separately), supporting distances up to 330 feet (100 meters)

using Crestron DM 8G cable or CAT5e.

HDBaseT Certified

DigitalMedia 8G+ technology is designed using HDBaseT Alliance specifications,

ensuring interoperability with other HDBaseT certified products. Via its DM 8G+

input, the DM-RMC-4K-100-C can be connected directly to an HDBaseT compliant

source without requiring a DM transmitter. HDBaseT connectivity through the

DM-RMC-4K-100-C converges uncompressed Full HD and 4K digital video, audio,

Ethernet, power, and control signals through a single CAT5e or CAT6 cable over

distances up to 330 feet (100 meters).

1. Receiving Power over DM (PoDM) or Power over HDBaseT (PoH) requires connection to a switcher

or other equipment that has a PoDM or PoH PSE (Power Sourcing Equipment) port. Any wiring that

is connected to a PoDM or PoH PSE port is for intra-building use only and should not be connected to

a line that runs outside of the building in which the PSE is located.

2. The maximum cable length for DigitalMedia 8G+ (DM 8G+) or HDBaseT is 330 feet (100 meters) for

resolutions up to 1600 x 1200 and 1920 x 1200 (including 1080p60 and 2K) using DM-CBL-8G

DigitalMedia 8G cable, DM-CBL DigitalMedia cable, DM-CBL-D DigitalMedia D cable, or

third-party CAT5e (or better) UTP or STP. For higher resolutions (including 4K), the maximum wire

length is 230 feet (70 meters) using DM-CBL-8G or 165 feet (50 meters) using DM-CBL,

DM-CBL-D, or CAT5e. Shielded cable and connectors are recommended to safeguard against

unpredictable environmental electrical noise, which may impact performance at resolutions above

1080p. For complete system design guidelines, refer to the DigitalMedia Design Guide (Doc. 4546).

DM 8G+ is compatible with HDBaseT Alliance specifications for connecting to HDBaseT compliant

equipment. All wire and cables are sold separately.

Crestron DM-RMC-4K-100-C 4K DigitalMedia 8G+ Receiver 100

Operations & Installation Guide – DOC. 7522C 4K DigitalMedia 8G+ Receiver 100: DM-RMC-4K-100-C

•

Multimedia Display Interface

A single HDMI digital AV output port is provided on the DM-RMC-4K-100-C for

connection to a display or other device. The HDMI output can also handle DVI

signals using an appropriate adapter or interface cable.

A single cable connects the DM-RMC-4K-100-C to a DM switcher or transmitter

(each sold separately) or to an HDBaseT source, transporting video, audio, control,

networking, and power signals through one RJ-45 connection.

2, 3

Multiple

DM-RMC-4K-100-Cs may be installed to handle each display in a multiroom

distribution system, all fed from a central DM switcher. Or, a single

DM-RMC-4K-100-C can be fed straight from a DM 8G+ or HDBaseT transmitter,

affording a simple solution for extending a computer or AV signal to a single

display.

LAN Connectivity

Along with high-definition AV and control, DigitalMedia also integrates high-speed

Ethernet networking for a total signal distribution solution. The DM-RMC-4K-100-C

includes a 10BASE-T/100BASE-TX Ethernet port, providing a convenient LAN

connection for a local network device.

Embedded Device Control

The DM-RMC-4K-100-C includes built-in RS-232, IR, and Ethernet control ports to

allow programmable control of the display device connected to it. It can also provide

an alternative to such conventional control methods by harnessing the CEC

(Consumer Electronics Control) signal embedded in HDMI. Through its connection

to the control system, the DM-RMC-4K-100-C provides a gateway for controlling

the display device through the HDMI connection, potentially eliminating the need

for any dedicated control wires or IR emitters.

USB Signal Extension (Optional)

DigitalMedia allows for the routing of USB signals alongside video and audio.

USB signal extension is enabled on the DM-RMC-4K-100-C by adding a

USB-EXT-DM USB Extender Module (sold separately).

1. The HDMI output requires an appropriate adapter or interface cable to accommodate a DVI signal.