Dell W-Clearpass 100 Software Specification

Brand: Dell

Model: W-Clearpass 100 Software

Type: Specification

This manual is also suitable for

PowerConnect W-Clearpass 100 Software

AmigopodDemoGuideforArubaPartners

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HowtodemotheArubaVisitorManagementSolution

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Revision 1.1

March 2011

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©2011byArubaNetworksInc.Allrightsreserved.Allcomputerprogramsreferredtointhisdocumentcontaintheconfidential

andintellectualpropertyofArubaNetworksInc.AreleasedversionofthisdocumentcanbeobtaineduponrequestfromAruba

Networksdocumentcontrol.Nopartofthisformmaybeused,copied,disclosed,ortransferredtoanypartywithoutprior

writtenauthorizationfromArubaNetworksInc.Thisdocumentisuncontrolledwhenprinted.

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TableofContents

1.0Overview............................................................................................................3

2.0WebBasedCustomerDemo..............................................................................4

GettingStarted.....................................................................................................4

ReceptionistandFrontDesk:................................................................................5

Operations............................................................................................................7

MarketingandEvents...........................................................................................9

Administrator......................................................................................................11

3.0ContactArubaNetworks .................................................................................19

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1.0

OVERVIEW 

Aruba Networks Amigopod visitor management solution provides customers with the most

intuitiveandflexiblewaytomanageexternalvisitorsandemployeeowneddevicesonanAruba

wirelessnetwork.VisitoraccountsanddeviceprofilescreatedandmanagedthroughAmigopod

are linked directly to security policies configured in the Aruba controller. This ensures that IT

administratorsareincontrol oftheunderlyingsecuritypolicyrelatedtovisitornetworkaccess,

while non‐technical staff can easily and securely control the day to day administration of

managingvisitoraccounts.Italsoprovidespowerfulloggingandreportingcapabilitiesenabling

companiestokeepanaudittrailofvisitornetworkaccess.

Visitormanagementhasbecome astandardrequirementfromenterprisecustomers,andmost

vendors offer some form of built in guest solution. These solutions are simple, inflexible and

simply not good enough to meet customer demands. This guide provides Aruba and its

partnerswithasimplewayofdoingalivewebdemooftheAmigopodsolution.Thewebdemo

is a powerful sales tool in helping customers to see the  benefits and simplicity of an Aruba

Amigopodsolutionincomparisontothatofferedbyothervendors.Itcanbeaccessed24hours

aday,365daysayearfromastandardwebbrowser.

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2.0

WEBBASEDCUSTOMERDEMO 

GETTINGSTARTED 

Openupastandardwebbrowserandconnectto:http://demo.amigopod.com

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There are a series of pre‐configured Amigopod operator accounts which can be used to

represent a typical enterprise deployment. Depending on the customer you may choose to

focus on one or more of these scenarios; however the overall message should be one of

simplicityandflexibility.

amigopod operator profile username password

Receptionist or front desk reception amigopod

Operations Manager operations amigopod

Events Coordinator events amigopod

IT administrator itadmin amigopod

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RECEPTIONISTANDFRONTDESK 

This Amigopod operator profile is intended to demonstrate the typical operation by a

receptionist, front desk/lobby security officer or secretary performing basic visitor

managementaspartoftheirdaytodayduties.

1. LogintotheAmigopoddemositeusingthefollowing:

Username‐reception

Password‐amigopod

2. You should see that the software takes the operator directly to the create visitor

accountscreen.Hereyoucanfillouttheformasifyouwerereallycreatinganewguest

account.Youcanuserealorsampledata,aslongasitisinthecorrectformat.Hint:If

you use a valid mobile phone number, you will be able to SMS the account details

directlytothecustomer.

3. Yourvisitoraccountisnowcreated,andyoucanchoosetoprintthedetailsusingoneof

the defined print templates (to a local printer), or SMS details directly to the visitors

mobiledevice.

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4. Ifyouclickon'ListAccounts'youseethatthereceptionisthastheabilitytomodifybasic

parametersoverthevisitoraccountsonthesystemsuchaschanginganexpirydateor

resettingapassword.Notethatitisrestrictedtoonlythetypeofvisitoraccountsthey

areabletomanage,inthiscase'Guest'.

TheAmigopodvisitorprofileforReceptionistandthefrontdesk providesasimpleand

intuitiveinterfacefornon‐technicaluserstoperformbasicvisitormanagementtasks.

Notethatyoucanclickonthehelplinkatanytimetoseeinlineapplicationsupport

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O PERATIONS  

TheAmigopodoperatorprofileisintendedtodemonstratethetypicaloperationbyan

OperationsManagerorHRstaffmemberperformingmoreadvancedadministrativeand

reportingdutiesovervisitorstothecompany.

1. LogintotheAmigopoddemositeusingthefollowing:

Username‐operations

Password‐amigopod

2. Operatorsinthisprofilehavemoreadvancedvisitormanagementcapabilities,including

theabilitytocreatedifferenttypesofvisitoraccountssuchasforcontractorsor

employeesvisitingfromaninternationaloffice.

3. By clicking on 'Print Templates' in the left hand menu, Operations managers can edit

thedifferentprinttemplatesusedandmakecustomeditsifrequired.

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In this profile, Operations Managers are also able to view and export detailed reports about

visitor usage, bandwidth consumption, and total time connected. Click on the 'Reporting

Manager'linkonthelefthandmenutoseealistofavailablereports.

4. Operators in this profile have access to do a variety of advanced visitor management

featuressuchasimportingandexportingofuseraccounts.

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M ARKETINGANDEVENTS 

This Amigopod profile is intended to demonstrate the typical operation by a Marketing or

Eventscoordinator.Itallowsforthepregenerationofaccountsforconferencesandseminars,

control over customer facing pages and content as well as full access to operate credit card

billing,invoicingandreporting.

1. LogintotheAmigopoddemositeusingthefollowing:

Username‐events

Password‐amigopod

2. TheMarketingteamcaneasilyprepareforaseminarorconferencebygenerating

scratchcardsorimportingcustomerdetailsfromamasterlist.Clickon'CreateMultiple'

accountsandseehoweasyitistoprepareforaseminarortrainingcourse.

3. Ifthereisachangethatneedstobeappliedtomultipleaccounts,youcaneasilydothis.

Let’ssaythatatrainingclassisgoingtogooverscheduleandthestudentsaccountsare

goingtoexpire.Byclickingon'ListAccounts',selectingmultipleaccountsandclickingon

'Edit'youcaneasilyresettheexpirationtime

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4. The marketing department may also want to set up visitor self‐registration for a

seminar series or a conference. In Hotspot Manager, all aspects of setting up either

free, or credit card based visitor access can be configured. The wizard will  take you

throughthevariousoptions.

 

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A DMINISTRATOR 

Allofthepreviousdemoprofilesareaimedatthenon‐technicaloperatorsofAmigopod.TheIT

administrators also have a simple interface to allow  the configuration and integration with

existingArubaMobilityControllersanddefinedsecuritypolicies.

Thereare2mainsectionsusedforconfigurationbytheITadministrator.The'RadiusServices'

section is where you can manage the built in Radius server and integration with the Aruba

infrastructure using Radius attributes. The 'Administrator' section is where you configure

Amigopodoperatorprofiles,LDAPintegrationandpluginmanagement.

1. Logintotheamigopoddemositeusingthefollowing:

Username‐admin

Password‐amigopod

2. Youwill be taken directlytoRadius  Serviceswhereyoucanbeginrunningthroughthe

variousconfigurationoptions.

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3. Byclickingon'NetworkAccessServers'youcanseewhereyoudefineallArubaMobility

Controllers.

4. By clicking on 'User Roles' you can see the various visitor roles which are defined. By

configuring Radius attributes, visitor accounts created with a specific Role will

correspond to security policy on the Aruba MC and allow visitors the correct network

access.

5. Editingany oftherolesshowshowyoucaneasilyconfigureRadiusattributeswhichwill

besenttotheArubaMCifthereisasuccessfulauthentication.

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6. You can also host one or more customizable captive portal pages on Amigopod. From

the Radius Servicesmenu, clickon Web Logins. Click onthe pre‐configured login page

forArubaNetworks.Youcanuseanyinstalled'Skin'asthebaselookandfeel,butalso

addcustomheaders,footersandaloginmessage.

Thesecond section forITadministrators is found byclickingon the 'Administrator'link in the

left hand menu. Here administrators can define network configurations, backup and restore,

setsystemtime,operatorloginsandmanagealltheinstalledAmigopodplugins.

1. Clicking on 'PluginManager' you will seeoptions available for you to manage licenses

(subscriptionID's)andensureallofyourpluginsareuptodate.

2. Amigopod incorporates an automated update feature which checks for important

softwareupdates.Clickon'CheckforUpdates'toseeifthereareanyupdatesavailable.

This allows Aruba to easily publish generic or customer specific updates and have

customers install and test them without having to download or install any additional

files.

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3. Ifyouclickon'ListAvailable Plugins'fromtheAdministratormenu,youwillseealistof

all of the individual plugins that make up the Amigopod solution. Most plugins have

someconfigurationoptionsavailableandotherssimply provideaspecificfeature.Skin

plugins control the look and feel of

 the application  and you can have multiple skin

plugins installed for multi‐profile customers. If you click to enable the 'amigopod skin'

pluginfrompluginmanageryoucanseehowthelookandfeeloftheapplicationcanbe

instantlychanged.

Note:BesuretochangeitbacktotheArubaskinlookandfeelforthenextperson.

4. Amigopodprovidesapowerfulandflexibleinterfaceforauthenticatingoperatorstothe

application. Operator accounts can reside internally to Amigopod, or you can link in

with an existing LDAP/Active Directory server. When an operator authenticates to

Amigopod,theywillbeassignedanoperatorprofilewhichcontrolswhattypeofaccess

they have to the application e.g. creating different types of guest accounts, access to

SMSservices,reporting,administration,etc.



FromtheAdministratormenu,clickonOperatorLogins

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From here you can view the pre‐configured operator profiles and operator logins that

youhavebeenusingtorunthroughtheonlinedemo.ClickonManageOperatorProfiles

toseethelist.

5. IfyouclicktoedittheReceptionistandFrontDeskprofileyoucanseealloftheoptions

availabletocontrolaccesstotheapplication.Thisincludesaccesstothevariousplugins,

but also what types of guest accounts these operators can manage. In this profile,

Amigopodoperatorscanonlycreateaccountswiththe'Guest'profile.



 Page16of19



6. If you click on Manager Operator Logins, you can see how simple  it is to create an

operatorloginandassigntheappropriateprofile.



 Page17of19

7. Inmany cases though,ratherthanusing local operatoraccounts, companies will want

tointegratetheAmigopodloginwiththeirexistingLDAP/ActiveDirectoryserver.Once

configured, Amigopod can place Amigopod op erators into the correct operator profile

basedonanyLDAPattribute,suchasawindowsgroupmembership,domainname,etc.



8. Byclickingonthe'SupportServices'Plugin,administratorshaveaccesstotheAmigopod

documentation,loggingasupportticketandviewingtheapplicationlog.



 Page18of19

9. The application log contains a full audit trail for forensic and can also be used for

troubleshootingandtesting.



 Page19of19

3.0CONTACT A RUBANETWORKS 

While there are many more configuration options in the Amigopod visitor management

appliance, this introduction should enable you to perform a web based demo to prospective

customers. Once completed, you should encourage customers to run an onsite demo which

canbedoneusingourfullyfunctionalVMWarebasedvirtualappliance.Thisistheeasiestway

for customers to test the capability of the system and ensure integration with their Aruba

wirelessnetwork.

For details on downloading a demo virtual appliance please send an email to

[email protected]orcontactyourlocalArubapartner.



ContactAruba

NorthAmericanChannelandCommercialSales 

Phone:1‐866‐55‐ARUBA(866‐552‐7822)

AsiaPacificSales 

Phone:+85234056300

EMEASales 

Phone:+441923431721



© 2011 Aruba Networks, Inc. AirWave®, Aruba Networks®, Aruba Mobility Management System®, Bluescanner, For Wireless That Works®, Mobile Edge

Architecture®,PeopleMove. Networks MustFollow®,RFprotect®,Amigopod

,The All Wireless WorkplaceIs NowOpenForBusiness, Green Island,andThe

MobileEdgeCompany®aretrademarksofArubaNetworks,Inc.Allrightsreserved.ArubaNetworksreservestherighttochange,modify,transfer,orotherwise

revise this publication and the product specifications without notice. While Aruba uses commercially reasonable

 efforts to ensure the accuracy of the

specificationscontainedinthisdocument,Arubawillassumenoresponsi bilityforanyerrorsoromissions. Note:Allscalingmetricsoutlined inthisdocument