Dell PowerConnect W-Clearpass 100 Software Specification

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AmigopodDemoGuideforArubaPartners
HowtodemotheArubaVisitorManagementSolution
Revision 1.1
March 2011
©2011byArubaNetworksInc.Allrightsreserved.Allcomputerprogramsreferredtointhisdocumentcontaintheconfidential
andintellectualpropertyofArubaNetworksInc.AreleasedversionofthisdocumentcanbeobtaineduponrequestfromAruba
Networksdocumentcontrol.Nopartofthisformmaybeused,copied,disclosed,ortransferredtoanypartywithoutprior
writtenauthorizationfromArubaNetworksInc.Thisdocumentisuncontrolledwhenprinted.
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TableofContents
1.0Overview............................................................................................................3
2.0WebBasedCustomerDemo..............................................................................4
GettingStarted.....................................................................................................4
ReceptionistandFrontDesk:................................................................................5
Operations............................................................................................................7
MarketingandEvents...........................................................................................9
Administrator......................................................................................................11
3.0ContactArubaNetworks .................................................................................19
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1.0
OVERVIEW
Aruba Networks Amigopod visitor management solution provides customers with the most
intuitiveandflexiblewaytomanageexternalvisitorsandemployeeowneddevicesonanAruba
wirelessnetwork.VisitoraccountsanddeviceprofilescreatedandmanagedthroughAmigopod
are linked directly to security policies configured in the Aruba controller. This ensures that IT
administratorsareincontrol oftheunderlyingsecuritypolicyrelatedtovisitornetworkaccess,
while nontechnical staff can easily and securely control the day to day administration of
managingvisitoraccounts.Italsoprovidespowerfulloggingandreportingcapabilitiesenabling
companiestokeepanaudittrailofvisitornetworkaccess.
Visitormanagementhasbecome astandardrequirementfromenterprisecustomers,andmost
vendors offer some form of built in guest solution. These solutions are simple, inflexible and
simply not good enough to meet customer demands. This guide provides Aruba and its
partnerswithasimplewayofdoingalivewebdemooftheAmigopodsolution.Thewebdemo
is a powerful sales tool in helping customers to see the benefits and simplicity of an Aruba
Amigopodsolutionincomparisontothatofferedbyothervendors.Itcanbeaccessed24hours
aday,365daysayearfromastandardwebbrowser.
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2.0
WEBBASEDCUSTOMERDEMO
GETTINGSTARTED
Openupastandardwebbrowserandconnectto:http://demo.amigopod.com
There are a series of preconfigured Amigopod operator accounts which can be used to
represent a typical enterprise deployment. Depending on the customer you may choose to
focus on one or more of these scenarios; however the overall message should be one of
simplicityandflexibility.
amigopod operator profile username password
Receptionist or front desk reception amigopod
Operations Manager operations amigopod
Events Coordinator events amigopod
IT administrator itadmin amigopod
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RECEPTIONISTANDFRONTDESK
This Amigopod operator profile is intended to demonstrate the typical operation by a
receptionist, front desk/lobby security officer or secretary performing basic visitor
managementaspartoftheirdaytodayduties.
1. LogintotheAmigopoddemositeusingthefollowing:
Username‐reception
Password‐amigopod
2. You should see that the software takes the operator directly to the create visitor
accountscreen.Hereyoucanfillouttheformasifyouwerereallycreatinganewguest
account.Youcanuserealorsampledata,aslongasitisinthecorrectformat.Hint:If
you use a valid mobile phone number, you will be able to SMS the account details
directlytothecustomer.
3. Yourvisitoraccountisnowcreated,andyoucanchoosetoprintthedetailsusingoneof
the defined print templates (to a local printer), or SMS details directly to the visitors
mobiledevice.
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4. Ifyouclickon'ListAccounts'youseethatthereceptionisthastheabilitytomodifybasic
parametersoverthevisitoraccountsonthesystemsuchaschanginganexpirydateor
resettingapassword.Notethatitisrestrictedtoonlythetypeofvisitoraccountsthey
areabletomanage,inthiscase'Guest'.
TheAmigopodvisitorprofileforReceptionistandthefrontdesk providesasimpleand
intuitiveinterfacefornontechnicaluserstoperformbasicvisitormanagementtasks.
Notethatyoucanclickonthehelplinkatanytimetoseeinlineapplicationsupport
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O PERATIONS
TheAmigopodoperatorprofileisintendedtodemonstratethetypicaloperationbyan
OperationsManagerorHRstaffmemberperformingmoreadvancedadministrativeand
reportingdutiesovervisitorstothecompany.
1. LogintotheAmigopoddemositeusingthefollowing:
Username‐operations
Password‐amigopod
2. Operatorsinthisprofilehavemoreadvancedvisitormanagementcapabilities,including
theabilitytocreatedifferenttypesofvisitoraccountssuchasforcontractorsor
employeesvisitingfromaninternationaloffice.
3. By clicking on 'Print Templates' in the left hand menu, Operations managers can edit
thedifferentprinttemplatesusedandmakecustomeditsifrequired.
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In this profile, Operations Managers are also able to view and export detailed reports about
visitor usage, bandwidth consumption, and total time connected. Click on the 'Reporting
Manager'linkonthelefthandmenutoseealistofavailablereports.
4. Operators in this profile have access to do a variety of advanced visitor management
featuressuchasimportingandexportingofuseraccounts.
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M ARKETINGANDEVENTS
This Amigopod profile is intended to demonstrate the typical operation by a Marketing or
Eventscoordinator.Itallowsforthepregenerationofaccountsforconferencesandseminars,
control over customer facing pages and content as well as full access to operate credit card
billing,invoicingandreporting.
1. LogintotheAmigopoddemositeusingthefollowing:
Username‐events
Password‐amigopod
2. TheMarketingteamcaneasilyprepareforaseminarorconferencebygenerating
scratchcardsorimportingcustomerdetailsfromamasterlist.Clickon'CreateMultiple'
accountsandseehoweasyitistoprepareforaseminarortrainingcourse.
3. Ifthereisachangethatneedstobeappliedtomultipleaccounts,youcaneasilydothis.
Let’ssaythatatrainingclassisgoingtogooverscheduleandthestudentsaccountsare
goingtoexpire.Byclickingon'ListAccounts',selectingmultipleaccountsandclickingon
'Edit'youcaneasilyresettheexpirationtime
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4. The marketing department may also want to set up visitor selfregistration for a
seminar series or a conference. In Hotspot Manager, all aspects of setting up either
free, or credit card based visitor access can be configured. The wizard will take you
throughthevariousoptions.
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A DMINISTRATOR
AllofthepreviousdemoprofilesareaimedatthenontechnicaloperatorsofAmigopod.TheIT
administrators also have a simple interface to allow the configuration and integration with
existingArubaMobilityControllersanddefinedsecuritypolicies.
Thereare2mainsectionsusedforconfigurationbytheITadministrator.The'RadiusServices'
section is where you can manage the built in Radius server and integration with the Aruba
infrastructure using Radius attributes. The 'Administrator' section is where you configure
Amigopodoperatorprofiles,LDAPintegrationandpluginmanagement.
1. Logintotheamigopoddemositeusingthefollowing:
Username‐admin
Password‐amigopod
2. Youwill be taken directlytoRadius Serviceswhereyoucanbeginrunningthroughthe
variousconfigurationoptions.
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3. Byclickingon'NetworkAccessServers'youcanseewhereyoudefineallArubaMobility
Controllers.
4. By clicking on 'User Roles' you can see the various visitor roles which are defined. By
configuring Radius attributes, visitor accounts created with a specific Role will
correspond to security policy on the Aruba MC and allow visitors the correct network
access.
5. Editingany oftherolesshowshowyoucaneasilyconfigureRadiusattributeswhichwill
besenttotheArubaMCifthereisasuccessfulauthentication.
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6. You can also host one or more customizable captive portal pages on Amigopod. From
the Radius Servicesmenu, clickon Web Logins. Click onthe preconfigured login page
forArubaNetworks.Youcanuseanyinstalled'Skin'asthebaselookandfeel,butalso
addcustomheaders,footersandaloginmessage.
Thesecond section forITadministrators is found byclickingon the 'Administrator'link in the
left hand menu. Here administrators can define network configurations, backup and restore,
setsystemtime,operatorloginsandmanagealltheinstalledAmigopodplugins.
1. Clicking on 'PluginManager' you will seeoptions available for you to manage licenses
(subscriptionID's)andensureallofyourpluginsareuptodate.
2. Amigopod incorporates an automated update feature which checks for important
softwareupdates.Clickon'CheckforUpdates'toseeifthereareanyupdatesavailable.
This allows Aruba to easily publish generic or customer specific updates and have
customers install and test them without having to download or install any additional
files.
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3. Ifyouclickon'ListAvailable Plugins'fromtheAdministratormenu,youwillseealistof
all of the individual plugins that make up the Amigopod solution. Most plugins have
someconfigurationoptionsavailableandotherssimply provideaspecificfeature.Skin
plugins control the look and feel of
the application and you can have multiple skin
plugins installed for multiprofile customers. If you click to enable the 'amigopod skin'
pluginfrompluginmanageryoucanseehowthelookandfeeloftheapplicationcanbe
instantlychanged.
Note:BesuretochangeitbacktotheArubaskinlookandfeelforthenextperson.
4. Amigopodprovidesapowerfulandflexibleinterfaceforauthenticatingoperatorstothe
application. Operator accounts can reside internally to Amigopod, or you can link in
with an existing LDAP/Active Directory server. When an operator authenticates to
Amigopod,theywillbeassignedanoperatorprofilewhichcontrolswhattypeofaccess
they have to the application e.g. creating different types of guest accounts, access to
SMSservices,reporting,administration,etc.
FromtheAdministratormenu,clickonOperatorLogins
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From here you can view the preconfigured operator profiles and operator logins that
youhavebeenusingtorunthroughtheonlinedemo.ClickonManageOperatorProfiles
toseethelist.
5. IfyouclicktoedittheReceptionistandFrontDeskprofileyoucanseealloftheoptions
availabletocontrolaccesstotheapplication.Thisincludesaccesstothevariousplugins,
but also what types of guest accounts these operators can manage. In this profile,
Amigopodoperatorscanonlycreateaccountswiththe'Guest'profile.
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6. If you click on Manager Operator Logins, you can see how simple it is to create an
operatorloginandassigntheappropriateprofile.
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7. Inmany cases though,ratherthanusing local operatoraccounts, companies will want
tointegratetheAmigopodloginwiththeirexistingLDAP/ActiveDirectoryserver.Once
configured, Amigopod can place Amigopod op erators into the correct operator profile
basedonanyLDAPattribute,suchasawindowsgroupmembership,domainname,etc.
8. Byclickingonthe'SupportServices'Plugin,administratorshaveaccesstotheAmigopod
documentation,loggingasupportticketandviewingtheapplicationlog.
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9. The application log contains a full audit trail for forensic and can also be used for
troubleshootingandtesting.
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3.0CONTACT A RUBANETWORKS
While there are many more configuration options in the Amigopod visitor management
appliance, this introduction should enable you to perform a web based demo to prospective
customers. Once completed, you should encourage customers to run an onsite demo which
canbedoneusingourfullyfunctionalVMWarebasedvirtualappliance.Thisistheeasiestway
for customers to test the capability of the system and ensure integration with their Aruba
wirelessnetwork.
For details on downloading a demo virtual appliance please send an email to
[email protected]orcontactyourlocalArubapartner.
ContactAruba
NorthAmericanChannelandCommercialSales
Phone:186655ARUBA(8665527822)
AsiaPacificSales
Phone:+85234056300
EMEASales
Phone:+441923431721
© 2011 Aruba Networks, Inc. AirWave®, Aruba Networks®, Aruba Mobility Management System®, Bluescanner, For Wireless That Works®, Mobile Edge
Architecture®,PeopleMove. Networks MustFollow®,RFprotect®,Amigopod
TM
,The All Wireless WorkplaceIs NowOpenForBusiness, Green Island,andThe
MobileEdgeCompany®aretrademarksofArubaNetworks,Inc.Allrightsreserved.ArubaNetworksreservestherighttochange,modify,transfer,orotherwise
revise this publication and the product specifications without notice. While Aruba uses commercially reasonable
efforts to ensure the accuracy of the
specificationscontainedinthisdocument,Arubawillassumenoresponsi bilityforanyerrorsoromissions. Note:Allscalingmetricsoutlined inthisdocument
aremaximumsupportedvalues.Thescalemayvarydependinguponthedeploymentscenarioandfeaturesenabled.
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Dell PowerConnect W-Clearpass 100 Software Specification

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