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OWNER’S MANUAL

SuperSign Lite/W/V

Please read this manual carefully before operating

your set and retain it for future reference.

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Copyright

Contents and programs in this software user guide are subject to the Copyright law, the Computer

Programs Protection Act, and applicable international treaties. The user guide's contents and

programs may be used only under a License Agreement with LG Electronics, and may only be

used or copied in accordance with the License Agreement. All or part of this user guide may not

be transmitted, copied, distributed, utilized for derivative works using electronic, mechanical, or

recording devices without the prior written consent of LG Electronics.

Twin Tower, Yeouido-dong 20, Yeongdeungpo-gu, Seoul

Registered Trademarks

SuperSign is a registered trademark of LG Electronics. All other names of products and compa-

nies are trademarks of the respective owners, and are used as references only.

About the User Guide

Please read through this user guide before using the SuperSign solution.

Make it available at all times by keeping a copy close by for reference.

Notational Convention

• Keyboard input required to perform functions is in bold.

Example: <Esc> key

• Keyboard input with more than one key is combined with + and in bold.

Example: <Ctrl+C> keys

Program UI Notation

• Button controls shown on the program screen are in bold.

Example: [OK], [Save]

• Names of options shown on the program screen are in bold.

Example: Start, All Programs

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MEMO

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TABLE OF CONTENTS

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Contents

1 OVERVIEW

1 Introduction to SuperSign

1 Components of SuperSign

1 - Display

1 - SuperSign Player

1 - SuperSign Manager

2 Functions Available in

SuperSign Versions

3 SUPERSIGN PLAYER

3 Using the SuperSign Player

3 - Signage Mode (Video Mode)

4 - Tray Icon

4 - Tray Menu

4 - Overview of the SuperSign

Player

5 Settings

5 - Log in to Settings Menu

6 - Network Setup

12 - Screen

13 - Password

15 - Enhanced Write Filter (EWF)

16 - Initialize S/W

17 - Info.

18 - USB AutoPlay

19 - Language Options and Regional

Settings

21 SUPERSIGN MANAGER

21 System Requirements

21 - Server

21 - Client

22 Creating the User Account

23 Log in/Log out

23 - Logging In

24 - Logging Out

25 Home

25 - Home Window Layout and

Functions

26 - Dashboard Settings

28 - Software Update Notification

Function

29 Content

29 - Content Window Layout and

Functions

31 - Loading Content

32 - Content Creation

43 - Saving Content

43 - Editing Content

50 - Content Management

51 - PC Editor

62 Schedule

62 - Schedule Window Layout and

Functions

64 - Creating New Schedules

71 - Schedule Management

73 - AutoPlaying schedule files

74 Player

74 - Player Window Layout and

Functions

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TABLE OF CONTENTS

76 - Player Search

77 - Player Control

83 - Creating Tiles

85 - Player Management

86 User

86 - User Window Layout and

Functions

87 - User Account Registration

88 - User Account View

89 - User Account Management

90 Distribution

90 - Distribution Window Layout and

Functions

92 - Creating Content Distribution

Files

95 - Creating Schedule Distribution

Files

98 - Creating VideoWall Distribution

File

111 - Distribution Details Management

115 Message

118 Log report

119 Setup

119 - Profile

120 - Role

124 - Server

125 - System

126 - Info.

127 APPENDIX

127 SuperSign Network Connection

127 - LAN Connection

128 - Internet Connection

129 - Wireless Connection

129 - Available Ports

130 Required Software and United

Codec

130 - Required Software

131 - SuperSign File Support

131 - Unified Codecs

132 Microsoft Windows Embedded

Standard Constraints

132 Changing Primary/Secondary

Display

133 Frequently Asked Questions

135 List of Monitor/TV Models

Supported by SuperSign

135 - 1. List of Monitor Models

137 - 2. List of TV Models

1

OVERVIEW

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Overview

The brief introduction and components of the SuperSign Lite/W/V are described below.

Introduction to SuperSign

The SuperSign is a network-based solution for digital advertising communications developed by

LG Electronics. It is a program for integrated management of the SuperSign solution, providing

support for digital media creation and management, content deployment, video play, and remote

control. The SuperSign W solution includes the Display, SuperSign Player (hardware and soft-

ware), and SuperSign Manager as its components.

Components of SuperSign

Display

The Display is connected to the SuperSign Player (media player) to display advertising content,

and supports most LCD monitors/TV displays using the LG RS232C protocol. You can control

monitor/TV functions (e.g. brightness, resolution, and sound) of the monitors/TVs supporting LG

RS232C protocol by using the SuperSign Manager.

SuperSign Player

The SuperSign Player consists of a media player (hardware), and the SuperSign Player software

which is installed on the media player. The media player comes in two types, box type (NC/

NA1000 series) and a built-in type (NC/NA2000 series).

SuperSign Manager

The SuperSign solution provides the SuperSign Manager, an all-in-one management program

that allows you to manage the display and media player, and create and distribute media. Super-

Sign Manager is embedded with a client-side PC Editor which is capable of creating and editing

content, and a server-side Web Editor.

Menu

Function

SuperSign Lite SuperSignW SuperSignV

Home

System summary

O O O

Approval status

Error status list

Last edited contents

Last edited schedule

Last edited player

Last edited user X O O

Notice Board X O O

Content Content-related functions O O O

Schedule Schedule-related functions O O O

Player

Player-related functions O O O

Player Connection Under 50EA

1000 EA

possible

1000 EA

possible

Distribution

Distribute Content O O O

Distribute Schedule O O O

"Distribute Videowall

(regular type)"

X O O

"Distribute Videowall

(irregular type)"

X X O

User User-related functions X O O

Urgent

Message

Urgent Message-related

functions

O O O

Log Report Log Report-related functions O O O

Setting

Profile O O O

Role X O O

Server X O O

Systems X O O

Information O O O

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2

OVERVIEW

Functions Available in SuperSign Versions

Some functions may not be available depending on the SuperSign version.

Please refer to the table below.

The SuperSign Lite is a package distributed free of charge for content authoring and basic con-

trols. If you purchase SuperSign W or SuperSign V, you can use more features.

3

SuperSign Player

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SuperSign Player

TheSuperSignPlayerisasoftwareprogramusedtoplaydigitalsignagelesstoredintheLG

DigitalSignageMediaPlayer.Youcanplaymediales,suchasvideos,images,music,ash,and

documents, transmitted from the SuperSign Manager using the SuperSign Player.

Using the SuperSign Player

Signage Mode (Video Mode)

If the Media Player is turned on and the operating system is booted completely, SuperSign Player

runs automatically. The SuperSign Player auto-runs schedules when it starts. The Signage mode

refers to a mode in which pre-distributed videos are played on a schedule.

• SuperSign Player is a built-in software program installed in the Media Player.

Start the Media Player and check whether SuperSign Player has been installed.

If the initial window of the SuperSign Player does not appear, check that the monitor is

turned on.

If the monitor is turned on, make sure that the cables between the Media Player and the

monitor are properly connected.

• SeetheSuperSignlesupport.

• You can go to the desktop by pressing <Esc> on the initial SuperSign Player screen.

NOTE

• When the SuperSign Player restarts, it auto-runs the advertising content according to

the schedule last transmitted. For more information, see “Schedule” on page 62.

• PlayingmorethanonefullHDvideowithothermedialemayslowdownplayback.

• Placingamessageortextonmorethantwovideosmaycauseaicker.

• When the PowerDVD is removed from the SuperSign Player with the PowerDVD SE

installed, videos encoded to H.264, MPEG-2 and WMV are played without hardware

acceleration.

• Using a transition effect on a full-HD picture, or more than two pictures, may slow down

the speed of play.

• When you change the time zone in Windows, restart the SuperSign Player to apply the

changes.

• It is recommended to use videos encoded to H.264 (AVC).

• The video with resolutions above full-HD (1920*1080) may not be played properly.

NOTE

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4

SuperSign Player

Tray Icon

Pressing <Esc> while playing a video in the Signage mode stops the video and takes the user to

the desktop. The SuperSign Player tray icon is in the bottom right side of the desktop.

Tray Menu

Right-clicking the SuperSign Player tray icon ( ) in the bottom right side of the desktop prompts

the Tray Menu to appear.

Overview of the SuperSign Player

Hovering the mouse pointer over the SuperSign Player tray icon for 5 seconds displays the brief

SuperSign Player information.

Function Description

The SuperSign Player is connected to the SuperSign Manager.

The SuperSign Player is not connected to the SuperSign Manager

server.

Function Description

About the program Displays the SuperSign Player program version.

SuperSign mode

Plays back the content according to the schedule stored in the Super-

Sign Player.

Setup Enters the SuperSign Player menu.

Close Exits the SuperSign Player.

Function Message Description

Software SuperSign 0.1.x.x SuperSign Player version

Server Connection

Disconnected Not connected to the SuperSign Manager.

IP address IP address of the connected SuperSign Manager.

Schedule

Ready No schedule registered.

Scheduled Schedule registered.

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SuperSign Player

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Settings

You can adjust the SuperSign Player settings to the user environment.

Log in to Settings Menu

Please log in to set the program environment.

1 On the Windows taskbar, right-click the SuperSign Player icon ( ).

• The tray menu appears as shown below.

2 Click Setup on the tray menu.

• The Password window appears.

• The default password of the SuperSign Player is “0000.”

3 Enter the password and click the [OK] button.

• The SuperSign Player menu window appears.

•  The user can change the password. For more information on the password setting, see 13

Page, “Password”.

NOTE

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6

SuperSign Player

Network Setup

The Network menu allows you to set the player IP (the IP address of the media player where

SuperSign Player is installed) and the server IP (the IP address of the computer where SuperSign

Manager is installed).

Player Name Setting

The default name of the player is the same as the MAC address for the network device of the

Media Player. If required, you can change the name.

1 In the SuperSign Player menu, click Network > Player Name setting.

2Enteranewnamefortheplayerintheeld.

3 Click the [Save] button.

• The player name is now changed.

7

SuperSign Player

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NIC Setting

You can select a network card to use for the network connections. If multiple network cards are

installed, select the one you want to use.

1 In the SuperSign Player menu, click Network > NIC setting.

2 Select a network card you want to use.

• During startup, the SuperSign Player will automatically detect an available network

interface card.

NOTE

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8

SuperSign Player

Player IP Setting

In the Player IP setting menu, you can set the IP address of the media player. It is set to Dynamic

IP by default.

1 In the SuperSign Player menu, click Network > Player IP setting.

2 Select the player IP setting mode you require.

3 If you select Static IP, enter an IP address you require.

• If you select Dynamic IP, the IP address is automatically assigned.

4 Click the [Save] button.

Server IP Setting

The Server IP setting menu is for the PC (server) settings, on which the SuperSign Manager is

installed. It is set to Auto setting by default.

Menu Description

Dynamic IP The IP will be automatically generated.

Static IP YoucanassignaspecicIPaddressforthemediaplayer.

9

SuperSign Player

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1 In the SuperSign Player menu click, Network > Server IP setting.

2 Select the server IP setting mode you want.

3 If you select Manual setting, enter an IP address you require.

• If you select Auto setting, you can search for a player to connect it.

4 Click the [Connection] button.

Network Connection Message

Menu Description

Auto setting The SuperSign Manager searches for a player to connect it.

Manual setting YoucanassignaspecicIPaddressfortheserver.

Menu Description

It is not a valid IP

address.

Please check IP ad-

dress and try again.

TheeldvalueofanIPaddressmustbeanumberbetween0to255.

Waiting for approval Waiting for an administrator’s approval to connect.

Approval denied The connection has been rejected by an administrator.

Connecting Attempting to connect to server.

Connected Connection successful.

ID or password is

incorrect.

The ID and password are not the same as the ID and password regis-

tered on the server.

You cannot currently

access the server.

Please try again later.

Please check, the server status, server’s IP address and network status

and try again.

• Only the IPv4 is supported for setting the player and server’s IP address.

NOTE

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10

SuperSign Player

Wizard Setting

The SuperSign solution provides you with the SuperSign Network Setting Wizard, making the

network setting fast and easy. Using the wizard, you can set the IP addresses of the SuperSign

Player and SuperSign Manager according to the network environment.

1 In the SuperSign Player menu, click Network > Wizard setting.

2 Click the icon.

• The SuperSign Network Setup Wizard screen appears.

3 Enter the SuperSign Player name.

• The Player name is used later on to identify multiple players.

4 Select a network card to use for the network connection.

5 Set the SuperSign Player’s IP address.

6 Set the IP address of the server where the SuperSign Manager is installed.

• Install the SuperSign Manager program on the server PC before launching the wizard. If

theSuperSignManagerisnotinstalled,youcannotcongurethenetworkproperlyusing

the SuperSign’s Wizard setting.

CAUTION

Menu Description

Dynamic IP The SuperSign Player's IP address is automatically generated.

Static IP You can manually set the SuperSign Player's IP address.

Menu Description

Auto setting The SuperSign Manager searches for a player to connect it.

Manual setting You can manually set the server's IP address.

11

SuperSign Player

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7 The player is connected to the network cable.

• If the connection is not complete, please use the player search function on the SuperSign

server.

Checking the Network Connection

You can check the network connection status.

1 On the computer where the SuperSign Manager is installed, go to Control Panel > Network

Connections.

2 Right-click Local Area Connection (or Wireless Network Connection) and select Properties.

• The Local Area Connection Properties window appears.

3 Select the Internet Protocol (TCP/IP) and click the [Properties] button.

• The Internet Protocol (TCP/IP) Properties window appears.

4 Check the default gateway and subnet mask settings.

• If the network settings fail, then please recheck the network connection status of the

server and player.

CAUTION

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12

SuperSign Player

1 In the SuperSign Player menu, click Screen > View.

2 Select the view mode you require.

Menu Description

Landscape 0 Short and wide view with zero rotation

Portrait 90 Tall and narrow view clockwise

Landscape 180 Short and wide view with 180° rotation

Portrait 270 Tall and narrow view counter-clockwise

Screen

In the Screen menu, you can set the view mode of the screen. The default setting is Landscape 0.

13

SuperSign Player

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Password

In the Password menu, you can set a login password to access the SuperSign Player menu.

Settings

You can select whether to use a password when accessing the SuperSign Player menu.

1 In the SuperSign Player menu, click Password > Setting.

2 Select whether to enable or disable the password.

Menu Description

Enable A password is not required when accessing the SuperSign Player menu.

Disable A password is required when accessing the SuperSign Player menu.

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14

SuperSign Player

Change

You can change the login password (4-digit number) used to access the SuperSign Player menu.

If the password is successfully changed, you can access the SuperSign Player menu using the

new password.

1 In the SuperSign Player menu, click Password > Change.

2 EnteranewpasswordintheChangeeldandclickthe[OK] button.

• TheVerifyeldisactivated.

3 EnterthenewpasswordintheVerifyeldandclickthe[OK] button.

• Click the [OK] button “when the Your password has been changed” message appears.

15

SuperSign Player

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Enhanced Write Filter (EWF)

TheEWFprotectstheproduct’slesystemagainstintentionaldamageorviruses.

1 In the SuperSign Player menu, click EWF > Setting.

2 Select whether to enable or disable EWF.

Menu Description

Enable Protecttheproduct'slesystemagainstintentionaldamageandviruses.

Disable

Donotprotecttheproduct'slesystemagainstintentionaldamageand

viruses.

• For more information on the EWF, visit the Microsoft website.

• If EWF is set to “Enable”, you cannot add, delete, or change the data stored on the C

drive of the Media Player.

• You must set EWF to “Disable” when you install a new program in the Media Player.

• If EWF is set to “Enable”, you cannot install new programs.

• Restart the system if you want to apply changes to the EWF setting.

• The settings in the SuperSign Player menu (Network, Screen, Password, and EWF) are

not affected by the EWF and are not deleted from the system.

NOTE

• When EWF is enabled, data stored on the C Drive will be deleted upon system startup.

Please save the data to the D drive.

CAUTION

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