Miele WED164 WCS 9kg User manual

Brand: Miele

Model: WED164 WCS 9kg

Category: Washing machines

Type: User manual

Operating instructions

for washing machines

To avoid the risk of accidents or damage to the machine, it is essen-

tial to read these instructions before it is installed and used for the

first time.

en-GB M.-Nr. 12 149 350

Contents

Caring for the environment .............................................................................. 6

Warning and Safety instructions ..................................................................... 7

Operating the washing machine ...................................................................... 14

Control panel....................................................................................................... 14

How the control field works................................................................................. 15

Before using for the first time .......................................................................... 16

Miele@home ........................................................................................................ 17

1. Remove the transit bars .................................................................................. 18

2. Setting up Miele@home .................................................................................. 18

3. Start the calibration programme...................................................................... 19

Washing environmentally and economically .................................................. 20

1. Prepare the laundry....................................................................................... 21

2. Select a programme...................................................................................... 22

3. Load the washing machine........................................................................... 23

4. Select programme settings .......................................................................... 24

5. Add detergent ................................................................................................ 25

Detergent dispenser drawer ................................................................................ 25

CapDosing........................................................................................................... 27

6.Starting the programme ............................................................................... 29

Adding laundry during a programme sequence (AddLoad) ................................ 29

7.End of programme ........................................................................................ 30

Spinning.............................................................................................................. 31

 Delay start/SmartStart................................................................................. 32

Programme chart .............................................................................................. 34

Extra options...................................................................................................... 37

Short.................................................................................................................... 37

Water + ................................................................................................................ 37

Pre-wash ............................................................................................................. 37

Pre-ironing........................................................................................................... 37

The following extras can be selected in addition to the programmes................. 38

Contents

Garment care label symbols............................................................................. 39

Programme sequence....................................................................................... 40

Changing the programme sequence .............................................................. 42

Changing a programme (safety lock) .................................................................. 42

Cancelling a programme ..................................................................................... 42

Detergent ........................................................................................................... 43

The correct detergent.......................................................................................... 43

Water softeners ................................................................................................... 43

Dispensing aids ................................................................................................... 43

Fabric conditioner and liquid starch.................................................................... 43

Recommended Miele detergents ........................................................................ 44

Recommended detergents in accordance with Directive (EU) Nr. 1015/2010.... 45

Cleaning and care ............................................................................................. 46

Cleaning the external casing and the control panel ............................................ 46

Cleaning the detergent dispenser drawer ........................................................... 46

Hygiene info(Cleaning the drum) ......................................................................... 48

Cleaning the water inlet filter............................................................................... 48

Problem solving guide ...................................................................................... 49

The programme does not start............................................................................ 49

The programme is cancelled and a fault indicator light lights up

in the control panel.............................................................................................. 50

During the programme sequence, a symbol appears in the time display........... 51

At the end of the programme, an indicator light lights up in the control panel ... 52

General problems with the washing machine ..................................................... 53

An unsatisfactory wash result ............................................................................. 55

The door will not open......................................................................................... 56

Opening the door in the event of a blocked drain outlet and/or power cut ........ 57

Service................................................................................................................ 59

Contact in the event of a fault ............................................................................. 59

EPREL database ................................................................................................. 59

Optional accessories........................................................................................... 59

Warranty .............................................................................................................. 59

Contents

Installation.......................................................................................................... 60

Front view ............................................................................................................ 60

Rear view............................................................................................................. 61

Installation surface .............................................................................................. 62

Transporting the washing machine to its installation site.................................... 62

Removing the transit bars ................................................................................... 63

Fitting the transit bars ......................................................................................... 65

Levelling the machine.......................................................................................... 66

Screwing out and adjusting the feet............................................................... 66

Installing under a continuous worktop ........................................................... 67

Washer-dryer stack ........................................................................................ 67

The water protection system............................................................................... 68

Connection to the water supply .......................................................................... 69

Connecting the water inlet ............................................................................. 69

Water drainage .................................................................................................... 70

Fitting the elbow............................................................................................. 70

Direct connection to a sink drain outlet.......................................................... 71

Electrical connection .......................................................................................... 72

Consumption data............................................................................................. 73

Technical data.................................................................................................... 74

EU Conformity declaration .................................................................................. 75

Programmable functions .................................................................................. 76

Opening the programming level .......................................................................... 76

Choosing and selecting a programmable function ............................................. 76

Editing and saving a programmable function...................................................... 77

Exit programming level........................................................................................ 77

 Buzzer............................................................................................................ 77

 Sensor tone ................................................................................................... 77

 Lock code...................................................................................................... 78

 Control panel switch-off status .................................................................... 78

 Memory ........................................................................................................ 79

 Longer pre-wash Cottons ............................................................................ 79

 Gentle action ................................................................................................ 79

 Reduce temperature..................................................................................... 79

 Water plus..................................................................................................... 80

 Water plus level ............................................................................................. 80

 Maximum rinse level..................................................................................... 80

 Suds cooling ................................................................................................. 80

 Anti-crease ................................................................................................... 81

 Low water pressure...................................................................................... 81

Contents

 Backlight brightness dimmed ...................................................................... 81

Networking .......................................................................................................... 82

 Remote control ............................................................................................. 82

 SmartGrid..................................................................................................... 82

 RemoteUpdate............................................................................................. 83

Switching off WiFi................................................................................................ 84

Copyrights and licences for the communication module.................................... 85

Detergents and care products ......................................................................... 86

Detergent............................................................................................................. 86

Specialist detergents.................................................................................... 87

Fabric care.................................................................................................... 88

Additives....................................................................................................... 88

Machine care....................................................................................................... 88

Caring for the environment

Disposing of the packaging

material

The packaging material is used for

handling and protects the appliance

from transport damage. The packaging

material used is selected from materials

which are environmentally friendly for

disposal and can generally be recycled.

Recycling the packaging material re-

duces the use of raw materials. Use

material-specific collection points for

valuable materials and take advantage

of return options. Your Miele dealer will

take the packaging material away.

Disposing of your old appli-

ance

Electrical and electronic appliances

contain many valuable materials. They

also contain certain materials, com-

pounds and components which were

essential for their correct functioning

and safety. These could be hazardous

to human health and to the environment

if disposed of with household waste or

if handled incorrectly. Please do not,

therefore, dispose of your old appliance

with household waste.

Instead, please make use of officially

designated collection and disposal

points to dispose of and recycle elec-

trical and electronic appliances in your

local community, with your dealer or

with Miele, free of charge. By law, you

are solely responsible for deleting any

personal data from the old appliance

prior to disposal. You are legally obliged

to remove any old batteries which are

not securely enclosed by the appliance

and to remove any lamps without des-

troying them, where this is possible.

These must be taken to a suitable col-

lection point where they can be handed

in free of charge. Please ensure that

your old appliance poses no risk to chil-

dren while being stored for disposal.

Warning and Safety instructions

This washing machine complies with all current local and national

safety requirements. However, inappropriate use can lead to per-

sonal injury and damage to property.

Read the operating instructions carefully before using the washing

machine. They contain important information on safety, installa-

tion, use and maintenance. This prevents both personal injury and

damage to the washing machine.

In accordance with standard IEC60335-1, Miele expressly and

strongly advises that you read and follow the instructions in the

chapter on installing the washing machine as well as the safety in-

structions and warnings.

Miele cannot be held liable for damage caused by non-compliance

with these instructions.

Keep these operating instructions in a safe place and pass them

on to any future owner.

Correct application

 This washing machine is intended for use in domestic households

and similar working and residential environments.

 The washing machine is not intended for outdoor use.

 It must be used only as a domestic appliance to wash items which

are specified by the manufacturer as being washable on the wash

care label. Miele cannot be held liable for damage resulting from in-

correct or improper use or operation.

 The washing machine can only be used by people with reduced

physical, sensory or mental capabilities, or lack of experience or

knowledge, if they are supervised whilst using it or have been shown

how to use it safely and recognise and understand the con-

sequences of incorrect operation.

Warning and Safety instructions

Safety with children

 Children under 8 years of age must be kept away from the wash-

ing machine unless they are constantly supervised.

 Children 8 years and older may only use the washing machine un-

supervised if they have been shown how to use it safely and recog-

nise and understand the consequences of incorrect operation.

 Children must not be allowed to clean or maintain the washing

machine unsupervised.

 Please supervise children in the vicinity of the washing machine

and do not let them play with it.

Technical safety

 Please observe the instructions in “Installation” and “Technical

data”.

 Before setting up the washing machine, check it for any externally

visible damage. Do not install or use a damaged machine.

 Before connecting the washing machine, ensure that the connec-

tion data on the data plate (fuse rating, voltage and frequency) match

the mains electricity supply. If in any doubt, consult a qualified elec-

trician.

Warning and Safety instructions

 Temporary or permanent operation on an autonomous power sup-

ply system or a power supply system that is not synchronised with

the mains power supply (e.g. island networks, back-up systems) is

possible. A prerequisite for operation is that the power supply sys-

tem complies with the specifications of EN50160 or an equivalent

standard.

The function and operation of the protective measures provided in

the domestic electrical installation and in this Miele product must

also be maintained in isolated operation or in operation that is not

synchronised with the mains power supply, or these measures must

be replaced by equivalent measures in the installation. As described,

for example, in the current version of BS OHSAS 18001–2 ISO

45001.

 The electrical safety of this washing machine can only be guaran-

teed when correctly earthed.

It is essential that this standard safety requirement is met. If in any

doubt, please have the wiring system of the building tested by a

qualified electrician.

Miele cannot be held liable for the consequences of an inadequate

earthing system (e.g. electric shock).

 Do not connect the washing machine to the mains electricity sup-

ply by a multi-socket adapter, extension lead or similar. These do not

guarantee the required safety of the machine (fire hazard due to the

risk of overheating).

 Faulty components must only be replaced by genuine Miele ori-

ginal spare parts. Only when these parts are fitted can Miele guaran-

tee the safety standards of the machine.

 The electrical socket must be easily accessible after installation so

that the machine can be disconnected from the electricity supply if

necessary.

Warning and Safety instructions

 Unauthorised repairs could result in unforeseen dangers for the

user, for which the manufacturer cannot accept liability. Repairs

should only be undertaken by a Miele authorised service technician,

otherwise any subsequent damage will not be covered by the war-

ranty.

 If the electrical connection cable is faulty it must only be replaced

by a Miele authorised service technician to protect the user from

danger.

 The machine must be isolated from the electricity supply when

cleaning and maintaining the machine and in the event of a fault.

 The machine must only be connected to the on-site water supply

using a new hose kit. Old hose kits must not be re-used. Check the

condition of the hoses regularly so that you can replace them in

good time and avoid the risk of any water damage.

 The water flow pressure must be at least 100kPa and should not

exceed 1000kPa.

 In areas which may be subject to infestation by cockroaches or

other vermin, pay particular attention to keeping the machine and its

surroundings in a clean condition at all times. Any damage which

may be caused by cockroaches or other vermin will not be covered

by the warranty.

 The machine must not be used in a non-stationary location (e.g.

on a ship).

 Do not make any alterations to the machine, unless authorised to

do so by Miele.

Warning and Safety instructions

Correct use

 Do not install the washing machine in a room where there is a risk

of frost. Frozen hoses may burst or split. The reliability of the elec-

tronic control unit may be impaired at temperatures below freezing

point.

 Before using the machine for the first time, check that the transit

bars at the rear of the machine have been removed (see “Installation

- Removing the transit bars”). During spinning, a transit bar which is

still in place may result in damage to both the machine and adjacent

furniture or appliances.

 Turn off the stopcock if the machine is to be left for any length of

time (e.g. holiday), especially if there is no floor drain (gully) in the im-

mediate vicinity.

 Flooding danger.

If hooking the drain hose into a wash basin, check that the water can

drain off quickly enough to prevent the sink from overflowing. Make

sure the drain hose is secure, so that the force of the water flowing

out of the hose does not dislodge it.

 Take care to ensure that foreign objects (e.g. nails, pins, coins, pa-

per clips) do not find their way into the machine with the laundry.

These may damage components of the machine (e.g. suds con-

tainer, drum), which in turn can result in damage to the laundry.

 The maximum load for this washing machine is 9,0 kg (dry

weight). See the “Programme chart” for the maximum recommended

loads for individual programmes.

 If the correct amount of detergent is dispensed, the machine

should not need to be descaled. If, however, you do wish to descale

it, only use a proprietary natural citric acid based descaling agent.

Miele recommends using Miele descaling agent which is available to

order online at www.miele.co.uk or from Miele. Strictly observe the

instructions on the packaging.

Warning and Safety instructions

 Textiles which have been pre-treated in solvent based cleaning

agents must be thoroughly rinsed in clean water before being

washed in the machine.

 Do not use solvent based cleaning agents, e.g. those containing

benzine, in this machine, as this may result in damage to component

parts and create toxic fumes. Such agents also pose a fire and ex-

plosion hazard.

 Do not use solvent based cleaning agents, e.g. those containing

benzine, to clean the surfaces of the machine. They can cause dam-

age to plastic surfaces.

 Only use dyes specified by the manufacturer as being suitable for

use in a domestic washing machine. Always observe the manufac-

turer's instructions carefully.

 Colour run and dye removers contain sulphur compounds which

can cause damage such as corrosion. Do not use these products in

this machine.

 If detergent comes into contact with the eyes, rinse them thor-

oughly with lukewarm water immediately. If swallowed, seek medical

assistance immediately and retain the packaging or label for refer-

ence. Those with skin problems or sensitive skin should avoid their

skin coming into contact with detergent.

Warning and Safety instructions

Accessories and spare parts

 Only use original Miele accessories. If other parts are used, war-

ranty, performance and product liability claims will be invalidated.

 A Miele tumble dryer can be stacked on top of a Miele washing

machine using the appropriate stacking kit (available as an optional

accessory). Please make sure you order the correct one for the Miele

washing machine and Miele tumble dryer.

 If installing the machine on a Miele plinth, (available as an optional

accessory, depending on country), please make sure you order the

correct one for this washing machine.

 Miele will guarantee to supply functional spare parts for a min-

imum of 10years and up to 15years following the discontinuation of

your washing machine.

Miele cannot be held liable for damage caused by non-compliance

with these Warning and Safety instructions.

Operating the washing machine

Control panel



     

aControl field

The control field consists of a time

display and various sensor controls.

The individual sensor controls are

explained in the following sections.

bSensor controls – temperature

for selecting the temperature.

cSensor controls – spin speeds

for selecting the spin speed.

dSensors for extra options

You can supplement wash pro-

grammes with extra options.

If a wash programme has been se-

lected, the sensor controls for the

possible Extras light up dimly.

eIndicator lights

lights up if there are faults af-

fecting the water inlet and

drainage

lights up if excess detergent

was used

lights up as a reminder about

hygiene information

The Add laundryfunction can-

not be selected.

fSensor controls – CapDosing

CapDosing of fabric care

products (e.g. fabric condi-

tioner, proofing agent)

CapDosing of additives (e.g.

detergent enhancer)

CapDosing of detergent (for the

main wash only)

Operating the washing machine

gTime display

After the programme has started, the

programme duration will appear in

the display in hours and minutes.

When Delay start is being used, the

programme duration will appear after

the Delay start time has elapsed.

hSensor controls  

The Delay start time selected will ap-

pear in the time display.

After the programme has started, the

Delay start time will begin to count

down.

Once the Delay start time has

elapsed, the programme begins and

the estimated programme duration

appears on the time display.

After touching the sensor

control, a later start time for the

programme (Delay start) can be

selected. Once selected, 

lights up brightly.

The duration of the Delay start

period is increased by touching

the sensor control.

The duration of the Delay start

period is reduced by touching

the sensor control.

iStart/Add laundrysensor control

The programme can be started

as soon as the sensor control

is flashing on and off. Touching

theStart/Add laundry sensor

control starts the selected pro-

gramme. The sensor control

lights up constantly.

Once the programme has been

started, theStart/Add laundry

sensor control allows you to

add laundry.

jOptical interface

This is used by the Service depart-

ment as a transmission point.

kProgramme selector

for selecting programmes and for

switching off the appliance. The

washing machine is switched on

when you select a programme, and

switched off by turning the pro-

gramme selector to the  position.

How the control field works

The , , , ,  and sensor con-

trols react to fingertip contact. If a

sensor control is illuminated, it can be

selected.

If a sensor is brightly lit, this means:

currently selected

If a sensor is dimly lit, this means: it can

be selected

Before using for the first time

Damage resulting from incorrect

installation and connection.

Installing and connecting the wash-

ing machine incorrectly will cause

serious property damage.

See “Installation”.

Removing the protective foil

and stickers

Remove:

- Any protective film from the door

- Any stickers from the front and the lid

Please do not remove any labels

(e.g. the data plate) which are visible

when you open the door.

Remove the drain hose elbow

from the drum

An elbow piece for the drain hose is

stored in the drum.

Reach under the door grip and pull

the door open.

Remove the elbow piece.

Shut the door with a gentle swing.

This washing machine has undergone

a complete functional test at the fact-

ory and there will be some residual

water in the drum from this process.

Before using for the first time

Miele@home

Your washing machine is equipped

with an integrated WiFi module.

In order to use it you need:

- a WiFi network

- the Miele@mobile App

- a Miele user account. The user ac-

count can be created via the

Miele@mobile App.

The Miele@mobile App will guide you

as you connect your washing machine

to your home WiFi network.

Once your washing machine is connec-

ted to your WiFi network you can use

the App, for example, to carry the fol-

lowing activities:

- Operate your washing machine re-

motely

- Access information about the operat-

ing status of your washing machine

- Access information about a pro-

gramme sequence on your washing

machine

Connecting your washing machine to

your WiFi network will increase energy

consumption, even when the washing

machine is switched off.

Before installing the washing ma-

chine in its final location, ensure the

signal strength is sufficient for your

WiFi network.

Availability of the WiFi connection

The WiFi connection shares a frequency

range with other appliances (including

microwave ovens and remote control

toys). This can give rise to sporadic or

even complete connection failures.

Therefore, the availability of featured

functions cannot be guaranteed.

Miele@home availability

The ability to use the Miele app de-

pends on the availability of the

Miele@home service in your country.

The Miele@home service is not avail-

able in every country.

For information about availability,

please visit www.miele.com.

Miele App

The Miele App is available to download

free of charge from the Apple App

Store® or from the Google Play Store™.

Before using for the first time

1. Remove the transit bars

Damage resulting from failure to

remove the transit bars.

Failure to remove the transit bars can

result in damage to the washing ma-

chine and to adjacent cabinetry or

appliances.

Remove the transit bars as described

in “Installation and connection”.

2. Setting up Miele@home

There are 2 ways of connecting:

1. Via the Miele app (default)

2. Via WPS

To do so, you will need a WPS-com-

patible router.

Logging in via the Miele app

Turn the programme selector to the

MobileStart programme.

appears on the time display and

the timeout starts to count down from

10minutes. The Miele app will guide

you through the remaining steps.

When you have successfully connected,

 will appear on the time display.

Logging in via WPS

Turn the programme selector to the

MobileStart programme.

Touch the sensor control until 

appears on the time display and a

short keypad tone sounds.

The timeout then starts to count down

from 2minutes on the time display.

Activate the WPS function on your

router within 2minutes.

When you have successfully connected,

 will appear on the time display.

Tip: If the connection has not been set

up when the timeout has finished

counting down, repeat the process.

Before using for the first time

3. Start the calibration pro-

gramme

For optimum water and energy con-

sumption and excellent wash results, it

is important to calibrate the washing

machine.

To do this, the Cottonsprogramme

must be run without laundry and

without detergent.

Open the stopcock.

Turn the programme selector to the

Cottons position.

The washing machine is now switched

on and the temperature 40 and spin

speed 1400 light up.

Touch theStart/Add laundry sensor

control.

The wash programme will start.

After 10minutes, the indicators dim.

Opening the door at the end of the

programme

The door remains locked during the

anti-crease phase. The control field

lights up for the first 10minutes. The

control field then goes out and

theStart/Add laundry sensor control

flashes.

Turn the programme selector to the

position.

 appears on the timer display and

the indicator light goes out.

The door unlocks.

Tip: After the anti-crease phase, the

washing machine will have switched off

and the door unlocked automatically.

The control field will be completely

dark.

Reach under the door grip and pull

the door open.

Tip: Leave the door slightly open to al-

low the drum to dry.

Initial commissioning is now complete.

Washing environmentally and economically

Energy and water consumption

- To get the most out of your machine,

load the maximum dry load size for

the wash programme you are using.

This will keep the energy and water

consumption to a minimum in relation

to the size of the load.

- Programmes that are more efficient

with regard to energy and water con-

sumption generally have a longer run-

ning time. By extending the pro-

gramme running time, the wash tem-

perature that is actually reached can

be reduced while still providing the

same wash results.

For example, the

ECO 40-60programme has a longer

running time than the Cottons40°C

or 60°C programme. The

ECO 40-60programme is more effi-

cient in terms of energy and water

consumption but has a longer run-

ning time.

- Use the Express 20programme for

small, lightly soiled loads.

- Modern detergents make it possible

to wash at lower temperatures (e.g.

20°C). Using lower temperature set-

tings will save energy.

Hygiene in the washing ma-

chine

Washing at low temperatures and/or us-

ing liquid detergents can cause bacteria

and odours to build up in the washing

machine. Miele therefore recommends

cleaning the washing machine once

every month.

When the indicator light lights up and

 appears on the time display, the

washing machine must be cleaned.

Information about subsequent

tumble drying

The spin speed selected affects the re-

sidual moisture in the laundry and the

sound emissions of the washing ma-

chine.

The higher the spin speed, the lower

the residual moisture in the laundry.

However, the sound emissions of the

washing machine will increase.

Select the highest possible spin speed

for the wash programme to save energy

in the subsequent tumble dryer cycle.

Detergent

- Do not exceed the amounts of deter-

gent recommended by the manufac-

turer on the packaging.

- Adjust the dosage to the degree of

soiling of the laundry.

- Reduce the amount of detergent with

smaller loads (approx. ⅓ less than

the amount recommended can be

used when washing a half load).

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Miele WED164 WCS 9kg User manual

Brand: Miele

Model: WED164 WCS 9kg

Category: Washing machines

Type: User manual

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