COX NETGEAR CAX30 WiFi 6Cable Modem Router Owner's manual

Category
Routers
Type
Owner's manual
User Manual
Nighthawk AX6 AX2700 WiFI Cable Modem
Router
Model CAX30
NETGEAR, Inc.
350 E. Plumeria DriveMay 6 2020
San Jose, CA 95134, USA
Support
Thank you for purchasing this NETGEAR product.
You can visit www.netgear.com/support to register your product, get help, access the
latest downloads and user manuals, and join our community. We recommend that you
use only official NETGEAR support resources.
Contact your Internet service provider for technical support.
Trademarks
©NETGEAR, Inc. NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc.
Any non-NETGEAR trademarks are used for reference purposes only.
Compliance
For regulatory compliance information, visit http://www.netgear.com/about/regulatory.
See the regulatory compliance document before connecting the power supply.
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Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30
Contents
Chapter 1 Hardware Setup
Unpack Your Modem Router...............................................................9
Front panel LEDs and buttons.............................................................9
Rear Panel............................................................................................12
Position Your Modem Router............................................................13
Install and Activate Your Modem Router.........................................14
Connect Your Modem Router to a Computer............................14
Activate Your Internet Service......................................................16
Perform a Speed Test....................................................................17
Chapter 2 Specify Your Internet Settings
Specify the Cable Connection Starting Frequency........................19
View Modem Router Initialization.....................................................20
Manually Set Up the Internet Connection.......................................21
Change the MTU Size.........................................................................22
Chapter 3 Connect to the Network and Access the Modem Router
Connect to the Network....................................................................26
Wired Connection..........................................................................26
Using WPS to Connect to the WiFi Network..............................26
Finding and Selecting the WiFi Network....................................26
Types of Logins...................................................................................27
Log In to the Modem Router.............................................................27
Chapter 4 Control Access to the Internet
Enable access control to allow or block access to the Internet....30
Use keywords to block Internet sites...............................................31
Block services from the Internet.......................................................33
Delete keywords from the blocked list............................................34
Prevent blocking on a trusted computer.........................................34
Manage network access control lists...............................................35
Schedule when to block Internet sites and services......................36
Set up security event email notifications.........................................37
Chapter 5 Manage Network Settings
View or change the WAN settings....................................................40
3
Set up a default DMZ server..............................................................41
Change the Router’s Device Name..................................................42
Change the LAN TCP/IP settings......................................................42
Specify the IP addresses that the router assigns............................44
Disable the DHCP server feature in the router...............................45
Manage reserved LAN IP addresses................................................46
Reserve an IP address....................................................................46
Edit a reserved IP address............................................................47
Delete a reserved IP address entry..............................................47
Use the WPS Wizard for WiFi connections......................................48
Specify Basic WiFi Settings................................................................49
Change the WiFi Mode......................................................................50
Change the Transmission Power Control........................................51
Change the WiFi password or the WiFi security.............................52
Set up a guest WiFi network.............................................................53
Control the WiFi radios......................................................................56
Use the WiFi On/Off button..........................................................56
Enable or disable the WiFi radios................................................56
Set up a WiFi schedule.......................................................................57
Specify WPS settings..........................................................................58
Enable or disable implicit beamforming.........................................59
Enable or disable airtime fairness....................................................59
Ethernet Port Aggregation................................................................60
Set Up Ethernet Port Aggregation...............................................61
View or Change the Modem Router Ethernet Port Aggregation
Mode...............................................................................................62
Get Multi-Gig Internet With Internet Port Aggregation.................63
Chapter 6 Manage Your Router
Update the router firmware...............................................................66
Check for new firmware and update the router.........................66
Manually upload firmware to the router.....................................67
Change the admin password............................................................68
Enable admin password recovery....................................................68
Recover the admin password............................................................69
View information about the router and the Internet and WiFi
settings.................................................................................................70
Display the statistics of the Internet port.........................................71
Check the Internet connection status..............................................72
View and manage logs of router activity.........................................73
View devices currently on the network............................................74
Monitor Internet traffic.......................................................................74
Manage the router configuration file...............................................76
Back up the settings.......................................................................76
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Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30
Erase the settings...........................................................................76
Restore the settings.......................................................................77
Remote access....................................................................................78
Set up remote management........................................................78
Use remote access.........................................................................79
Remotely access your router using the Nighthawk app................79
Disable LED blinking or turn off LEDs..............................................80
Set your time zone..............................................................................80
Set the NTP Server..............................................................................81
Specify ReadyDLNA media server settings.....................................82
Return the router to its factory default settings..............................83
Use the Reset button.....................................................................83
Erase the settings...........................................................................83
Chapter 7 Share USB Storage Devices Attached to the Router
USB device requirements..................................................................86
Connect a USB storage device to the router..................................86
Access a storage device connected to the router from a
Windows-based computer................................................................87
Map a USB device to a Windows network drive.............................87
Access a storage device that is connected to the router from a
Mac.......................................................................................................88
Back up Windows-based computers with ReadySHARE Vault.....89
Back up Mac computers with Time Machine..................................89
Set up a USB hard drive on a Mac...............................................90
Prepare to back up a large amount of data................................91
Use Time Machine to back up onto a USB hard disk................91
Enable FTP access within your network...........................................93
View network folders on a storage device......................................93
Add a network folder on a USB storage device.............................94
Edit a network folder on a USB storage device..............................95
Safely remove a USB storage device...............................................96
Chapter 8 Use Dynamic DNS to Access USB Storage Devices
Through the Internet
Set up and manage Dynamic DNS...................................................98
Set up FTP access through the Internet...........................................98
Your personal FTP server...................................................................99
Set up your personal FTP server..................................................99
Set up a new Dynamic DNS account.........................................100
Specify a DNS account that you already created.....................100
Change the Dynamic DNS settings...........................................101
Access USB storage devices through the Internet.......................102
Remotely access a USB device using ReadyCLOUD...................103
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Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30
Create a ReadyCLOUD account................................................103
Register your router with ReadyCLOUD...................................103
Chapter 9 Use VPN to Access Your Network
Set up a VPN connection.................................................................106
Specify VPN Service in the Router..................................................106
Install OpenVPN Software...............................................................107
Install OpenVPN Software on Your Windows Computer.......107
Install OpenVPN Software on Your Mac Computer................110
Install OpenVPN Software on an iOS Device...........................111
Install OpenVPN Software on an Android Device...................111
Use a VPN Tunnel on Your Windows Computer..........................112
Use VPN to Access the Router’s USB Device and Media............114
Use VPN to Access Your Internet Service at Home......................114
Set Up VPN Client Internet Access in the Router.....................115
Block VPN Client Internet Access in the Router.......................115
Use a VPN Tunnel to Access Your Internet Service at Home..116
Chapter 10 Manage Port Forwarding and Port Triggering
Manage Port Forwarding to a Local Server..................................119
Set Up Port Forwarding to a Local Server.................................119
Add a Custom Port Forwarding Service...................................120
Edit a Port Forwarding Service...................................................121
Delete a Port Forwarding Entry..................................................122
Application Example: Make a Local Web Server Public.........122
How the Router Implements the Port Forwarding Rule..........123
Port Triggering.................................................................................123
Add a Port Triggering Service....................................................124
Enable Port Triggering................................................................125
Application Example: Port Triggering for Internet Relay Chat port
triggering......................................................................................125
Chapter 11 Troubleshooting
Quick tips...........................................................................................128
Sequence to restart your network.............................................128
Check the power adapter and Ethernet cable connections...128
Check the WiFi settings..............................................................128
Check the network settings........................................................128
Troubleshoot with the LEDs............................................................129
Standard LED behavior when the router is powered on........129
Power LED is off or blinking.......................................................129
LEDs never turn off......................................................................129
Internet or Ethernet LAN port LEDs are off..............................130
WiFi LED is off..............................................................................130
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Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30
You cannot log in to the router.......................................................130
You cannot access the Internet.......................................................131
Troubleshoot Internet browsing.....................................................133
Changes are not saved....................................................................133
Troubleshoot WiFi connectivity......................................................134
Troubleshoot your network using the ping utility........................134
Test the LAN path to your router...............................................134
Test the path from a Windows-based computer to a remote
device............................................................................................135
Chapter 12 Supplemental Information
Factory Settings................................................................................138
Technical Specifications..................................................................139
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Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30
1
Hardware Setup
This chapter covers the following topics:
• Unpack Your Modem Router
• Front panel LEDs and buttons
• Rear Panel
• Position Your Modem Router
• Install and Activate Your Modem Router
For more information about the topics covered in this manual, visit the support website
at support.netgear.com.
8
Unpack Your Modem Router
Your package contains the modem router, Ethernet cable, and power adapter.
Figure 1. Package contents
Front panel LEDs and buttons
Status LEDs are located on the front of the modem router. The WiFi and WPS buttons
are also located on the front.
User Manual9Hardware Setup
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30
Figure 2. Modem router LEDs and buttons
You can use the LEDs to verify status and connections. The following table lists and
describes each LED on the top panel of the modem router.
User Manual10Hardware Setup
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30
Table 1. LED descriptions
DescriptionLED
•
Solid white. Power is supplied to the modem router.
•
Off. No power is supplied to the modem router.
•
Solid red. Thermal cutoff mode. Power off the modem router, let it
cool, and move it away from heat sources (such as a TV, DVD player,
or speakers) and keep it vertical in open air.
Power
•
Solid amber. One downstream channel is locked.
•
Solid white. Two or more downstream channels are locked.
•
Blinking white. The modem router is scanning for a downstream
channel.
•
Off. No downstream channel is locked.
Downstream
•
Solid amber. One upstream channel is locked.
•
Solid white. Two or more upstream channels are locked.
•
Blinking white. The modem router is scanning for an upstream
channel.
•
Off. No upstream channel is locked.
Upstream
•
Solid white. The modem router is online.
•
Blinking white. The modem router is synchronizing with the cable
provider’s cable modem termination system (CMTS).
•
Slow blinking amber and white. The modem router reached the
traffic meter limit.
•
Off. The modem router is offline.
Online
The LED color indicates the speed: white for Gigabit Ethernet connections
and amber for 100 Mbps or 10 Mbps Ethernet connections.
•
Solid. A powered-on device is connected to the Ethernet port.
•
Blinking. The port is sending or receiving traffic.
•
Off. No device is connected to this Ethernet port.
Ethernet ports 1-4
User Manual11Hardware Setup
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30
Table 1. LED descriptions (Continued)
•
Solid white. The 2.4 GHz WiFi radio is operating.
•
Blinking. The router is sending or receiving WiFi traffic.
•
Off. The 2.4 GHz WiFi radio is off.
2.4 GHz radio
•
Solid white. The 5 GHz WiFi radio is operating.
•
Blinking. The router is sending or receiving WiFi traffic.
•
Off. The 5 GHz WiFi radio is off.
5 GHz radio
•
Solid white. A USB device is connected and is ready.
•
Solid amber. A USB device is connected and is ready.
•
Off. No USB device is connected, or someone clicked the Safely
Remove Hardware button and it is now safe to remove the attached
USB device.
USB port
The WiFi and WPS buttons are located on the front of the modem router.
Table 2. Front panel buttons
DescriptionButton
Pressing this button for two seconds turns the WiFi radios in the modem
router on and off. If this LED is lit, the WiFi radios are on. If this LED is off,
the WiFi radios are turned off and you cannot use WiFi to connect to the
modem router.
WiFi
This button lets you use WPS to join the WiFi network without typing the
WiFi password. The WPS LED blinks during this process and then lights
solid.
WPS
Rear Panel
The connections and button on the rear panel are shown in the following figure.
User Manual12Hardware Setup
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30
Figure 3. Modem router rear panel
Position Your Modem Router
The modem router lets you access your network anywhere within the operating range
of your WiFi network. However, the operating distance or range of your WiFi connection
can vary significantly depending on the physical placement of your modem router. For
example, the thickness and number of walls the WiFi signal passes through can limit
the range.
Additionally, other WiFi access points in and around your home might affect your modem
router’s signal. WiFi access points are modem routers, repeaters, WiFi range extenders,
and any other device that emits a WiFi signal for network access.
Position your modem router according to the following guidelines:
•
Place your modem router near the center of the area where your computers and
other devices operate, and within line of sight to your WiFi devices.
•
Make sure that the modem router is within reach of an AC power outlet and near
Ethernet cables for wired computers.
•
Place the modem router in an elevated location, minimizing the number walls and
ceilings between the modem router and your other devices.
User Manual13Hardware Setup
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30
•
Place the modem router away from electrical devices such as these:
-
Ceiling fans
- Home security systems
- Microwaves
- Computers
-
Base of a cordless phone
- 2.4 GHz cordless phone
•
Place the modem router away from large metal surfaces, large glass surfaces, and
insulated walls, and items such as these:
- Solid metal doors
- Aluminum studs
- Fish tanks
- Mirrors
- Brick
- Concrete
Install and Activate Your Modem Router
The modem router provides a connection between your cable Internet provider’s
network and your computer, router, or WiFi router.
Connect Your Modem Router to a Computer
During the installation and activation, you must connect the modem router directly to
a computer.
User Manual14Hardware Setup
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30
12V 3.5A
Figure 4. Connect the modem router directly to a computer
Note: Before you connect your modem router and contact your cable Internet provider,
collect your cable account number, account phone number, and login information (your
email address or user name and password).
To connect your modem router directly to a computer:
1. Connect a coaxial cable.
Use the coaxial cable that your cable company provided to connect the cable port
on the modem router to a cable wall outlet or a line splitter. Make sure that the cable
is tightly connected.
Note: If Xfinity is your cable Internet provider, Xfinity recommends connecting your
modem router directly to a cable wall outlet.
2. Connect the power adapter provided in the package to the modem router and plug
the power adapter into an electrical outlet.
When the startup procedure is complete, the Power LED lights solid white.
If the Power LED does not light, press the Power On/Off button on the rear panel
of the modem router.
3.
Wait for the modem router to come online.
When the modem router comes online, the Online LED stops blinking and lights
solid white.
This process might take up to 10 minutes.
Even though an Internet connection is established, Internet service is available only after
you set it up with your cable Internet provider.
User Manual15Hardware Setup
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30
For information about how to activate your Internet service, see Activate Your Internet
Service on page ?.
Activate Your Internet Service
Before you activate your Internet service, gather the following information:
•
Your cable Internet provider account information
•
Modem router model number, which is CAX30
•
Modem router serial number, which is on the modem router label
•
Modem router MAC address, which is on the modem router label
Your modem router’s serial number and MAC address are on the modem router label.
The following is contact information for cable Internet providers that support your
modem router.
Table 3. Cable Internet provider contact information
Contact InformationCable Internet Provider
https://www.cox.com/activate
1-800-234-3993
Cox
https://maestro.mediacomcc.com/walledgarden/page/login.jsp
1-855-Mediacom (1-855-633-4226)
Mediacom
https://support.sparklight.com/
1 (877) 692-2253
Sparklight
TM
https://activate.spectrum.net/
1-833-267-6094
Spectrum
http://xfinity.com/activate
https://www.xfinity.com/support/internet/activate-purchased-modem/
1-800-XFINITY (1-800-934-6489)
Xfinity
®
Note: Your cable Internet provider’s contact information might change. You can find
the contact information in your monthly Internet service billing statement.
User Manual16Hardware Setup
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30
To activate your Internet service:
1.
Visit your cable Internet provider’s website and follow the onscreen instructions to
activate your Internet service.
2.
If you are unable to activate your Internet service using the instructions on your cable
Internet provider’s website, call your cable Internet provider for support.
3. To determine the accurate Internet speed, visit your cable Internet provider's speed
test website and perform a speed test. .
If your actual speed is lower than your subscribed speed, contact your cable Internet
provider.
Perform a Speed Test
To determine the accurate Internet speed, visit your cable Internet provider's speed
test website and perform a speed test.
If your actual speed is lower than your subscribed speed, contact your cable Internet
provider.
User Manual17Hardware Setup
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30
2
Specify Your Internet Settings
Usually, the quickest way to set up the modem router to use your Internet connection
is to allow the modem router to detect the Internet connection when you first access
the modem router with an Internet browser. You can also customize or specify your
Internet settings.
This chapter contains the following sections:
• Specify the Cable Connection Starting Frequency
• View Modem Router Initialization
• Manually Set Up the Internet Connection
• Change the MTU Size
18
Specify the Cable Connection Starting
Frequency
The starting frequency is automatically generated. For most Internet connections, you
do not need to specify this information. If you must enter a starting frequency, contact
your Internet provider.
To change the starting frequency:
1.
Launch a web browser from a computer or mobile device that is connected to the
modem router network.
2.
Enter http://routerlogin.net or 192.168.1.1.
A login window opens.
3. Enter the modem router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Select Cable Connection.
The page displays the status of all downstream and upstream channels.
5.
Enter the starting frequency.
6. Click the Apply button.
Your settings are saved.
User Manual19Specify Your Internet Settings
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30
View Modem Router Initialization
You can track the initialization procedure of the modem router and get details about
the downstream and upstream cable channel. The time is displayed after the modem
router is initialized.
The modem router automatically goes through the following steps in the provisioning
process:
1. Scans and locks the downstream frequency and then ranges the upstream channels.
2. Obtains a WAN address for the modem router.
3. Connects to the Internet.
To view the status of the modem router initialization:
1.
Launch a web browser from a computer or mobile device that is connected to the
modem router network.
2.
Enter http://routerlogin.net or 192.168.1.1.
A login window opens.
3. Enter the modem router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Select Cable Connection.
The Startup Procedure section displays the initialization progress. The page also
displays the status of all downstream and upstream channels. (You must scroll down
to view all the channels.) The number of downstream and upstream channels that
are locked depends on the number of channels that your Internet provider uses.
User Manual20Specify Your Internet Settings
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30
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COX NETGEAR CAX30 WiFi 6Cable Modem Router Owner's manual

Category
Routers
Type
Owner's manual

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