HP OMEN - 15-ce056ur User guide

Category
Notebooks
Type
User guide
User Guide
© Copyright 2017, 2018 HP Development
Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by HP Inc. under license.
Intel, Celeron, Pentium, and Thunderbolt are
trademarks of Intel Corporation in the U.S. and
other countries. Windows is either a registered
trademark or trademark of Microsoft
Corporation in the United States and/or other
countries.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
Second Edition: March 2018
First Edition: June 2017
Document Part Number: 926689-002
Product notice
This guide describes features that are common
to most products. Some features may not be
available on your computer.
Not all features are available in all editions or
versions of Windows. Systems may require
upgraded and/or separately purchased
hardware, drivers, software or BIOS update to
take full advantage of Windows functionality.
Windows 10 is automatically updated, which is
always enabled. ISP fees may apply and
additional requirements may apply over time
for updates. Go to http://www.microsoft.com
for details.
To access the latest user guides or manuals for
your product, go to http://www.hp.com/
support, and follow the instructions to nd
your product. Then select User Guides.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to be
bound by the terms of the HP End User License
Agreement (EULA). If you do not accept these
license terms, your sole remedy is to return the
entire unused product (hardware and software)
within 14 days for a full refund subject to the
refund policy of your seller.
For any further information or to request a full
refund of the price of the computer, please
contact your seller.
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the
computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, at
surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as
pillows or rugs or clothing, to block airow. Also, do not allow the AC adapter to come into contact with the
skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter
comply with the user-accessible surface temperature limits dened by the International Standard for Safety
of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Processor conguration setting (select products only)
IMPORTANT: Select products are congured with an Intel® Pentium® N35xx/N37xx series or a Celeron®
N28xx/N29xx/N30xx/N31xx series processor and a Windows® operating system. If your computer is
congured as described, do not change the processor conguration setting in mscong.exe from 4 or 2
processors to 1 processor. If you do so, your computer will not restart. You will have to perform a factory
reset to restore the original settings.
v
vi Processor conguration setting (select products only)
Table of contents
1 Starting right ................................................................................................................................................ 1
Best practices ......................................................................................................................................................... 1
More HP resources ................................................................................................................................................. 2
2 Getting to know your computer ...................................................................................................................... 4
Locating hardware ................................................................................................................................................. 4
Locating software .................................................................................................................................................. 4
Right side ............................................................................................................................................................... 5
Left side ................................................................................................................................................................. 6
Display .................................................................................................................................................................... 9
Keyboard area ...................................................................................................................................................... 10
TouchPad ........................................................................................................................................... 10
Lights ................................................................................................................................................. 11
Button ................................................................................................................................................ 12
Special keys ....................................................................................................................................... 13
Action keys ........................................................................................................................................ 14
Bottom ................................................................................................................................................................. 15
Labels ................................................................................................................................................................... 16
HP OMEN Command Center ................................................................................................................................. 18
3 Connecting to a network .............................................................................................................................. 19
Connecting to a wireless network ....................................................................................................................... 19
Using the wireless controls ............................................................................................................... 19
Airplane mode key .......................................................................................................... 19
Operating system controls ............................................................................................. 19
Connecting to a WLAN ....................................................................................................................... 20
Using HP Mobile Broadband (select products only) .......................................................................... 21
Using GPS (select products only) ...................................................................................................... 21
Using Bluetooth wireless devices (select products only) ................................................................. 21
Connecting Bluetooth devices ........................................................................................ 22
Connecting to a wired network—LAN (select products only) ............................................................................. 22
4 Enjoying entertainment features .................................................................................................................. 23
Using the camera ................................................................................................................................................. 23
Using audio .......................................................................................................................................................... 23
Connecting speakers ......................................................................................................................... 23
vii
Connecting headphones .................................................................................................................... 23
Connecting a microphone ................................................................................................................. 24
Connecting headsets ......................................................................................................................... 24
Using sound settings ......................................................................................................................... 24
Using video .......................................................................................................................................................... 24
Connecting a Thunderbolt device using a USB Type-C cable (select products only) ....................... 24
Connecting video devices using an HDMI cable (select products only) ............................................ 26
Setting up HDMI audio .................................................................................................... 26
Connecting digital display devices using a Mini DisplayPort cable (select products only) .............. 27
Discovering and connecting to Miracast-compatible wireless displays (select products only) ...... 28
Using data transfer .............................................................................................................................................. 28
Connecting devices to a USB Type-C port (select products only) ..................................................... 28
5 Navigating the screen .................................................................................................................................. 29
Using TouchPad and touch screen gestures ........................................................................................................ 29
Tap ..................................................................................................................................................... 29
Two-nger pinch zoom ..................................................................................................................... 30
Two-nger slide (TouchPad only) ..................................................................................................... 30
Two-nger tap (TouchPad only) ........................................................................................................ 30
Four-nger tap (TouchPad only) ....................................................................................................... 30
Three-nger swipe (TouchPad only) ................................................................................................. 31
One-nger slide (touch screen only) ................................................................................................. 32
Using an optional keyboard or mouse ................................................................................................................. 32
Using an on-screen keyboard (select products only) .......................................................................................... 32
6 Managing power .......................................................................................................................................... 33
Using Sleep and Hibernation ............................................................................................................................... 33
Initiating and exiting Sleep ............................................................................................................... 33
Initiating and exiting Hibernation (select products only) ................................................................. 34
Shutting down (turning o) the computer .......................................................................................................... 34
Using the Power icon and Power Options ............................................................................................................ 35
Running on battery power ................................................................................................................................... 35
Using HP Fast Charge (select products only) .................................................................................... 35
Displaying battery charge ................................................................................................................. 36
Finding battery information in HP Support Assistant (select products only) .................................. 36
Conserving battery power ................................................................................................................. 36
Identifying low battery levels ........................................................................................................... 36
Resolving a low battery level ............................................................................................................ 37
Resolving a low battery level when external power is available ................................... 37
Resolving a low battery level when no power source is available ................................. 37
Resolving a low battery level when the computer cannot exit Hibernation .................. 37
viii
Factory-sealed battery ...................................................................................................................... 37
Running on external power ................................................................................................................................. 37
7 Maintaining your computer .......................................................................................................................... 39
Improving performance ....................................................................................................................................... 39
Using Disk Defragmenter .................................................................................................................. 39
Using Disk Cleanup ............................................................................................................................ 39
Using HP 3D DriveGuard (select products only) ................................................................................ 39
Identifying HP 3D DriveGuard status .............................................................................. 40
Updating programs and drivers .......................................................................................................................... 40
Cleaning your computer ...................................................................................................................................... 40
Cleaning procedures .......................................................................................................................... 40
Cleaning the display ........................................................................................................ 41
Cleaning the sides or cover ............................................................................................. 41
Cleaning the TouchPad, keyboard, or mouse (select products only) ............................. 41
Traveling with or shipping your computer .......................................................................................................... 41
8 Securing your computer and information ....................................................................................................... 43
Using passwords .................................................................................................................................................. 43
Setting Windows passwords ............................................................................................................. 43
Setting Setup Utility (BIOS) passwords ............................................................................................. 44
Using Windows Hello (select products only) ....................................................................................................... 44
Using Internet security software ......................................................................................................................... 45
Using antivirus software ................................................................................................................... 45
Using rewall software ..................................................................................................................... 45
Installing software updates ................................................................................................................................. 45
Using HP Managed Services (select products only) ............................................................................................ 46
Securing your wireless network .......................................................................................................................... 46
Backing up your software applications and information .................................................................................... 46
Using an optional security cable (select products only) ..................................................................................... 46
9 Using Setup Utility (BIOS) ............................................................................................................................. 47
Starting Setup Utility (BIOS) ................................................................................................................................ 47
Updating Setup Utility (BIOS) .............................................................................................................................. 47
Determining the BIOS version ........................................................................................................... 47
Downloading a BIOS update .............................................................................................................. 48
10 Using HP PC Hardware Diagnostics .............................................................................................................. 49
Using HP PC Hardware Diagnostics Windows ..................................................................................................... 49
Downloading HP PC Hardware Diagnostics Windows ....................................................................... 49
ix
Downloading the latest HP PC Hardware Diagnostics Windows version ....................... 50
Downloading HP Hardware Diagnostics Windows by product name or number
(select products only) ..................................................................................................... 50
Installing HP PC Hardware Diagnostics Windows ............................................................................. 50
Using HP PC Hardware Diagnostics UEFI ............................................................................................................. 50
Starting HP PC Hardware Diagnostics UEFI ....................................................................................... 51
Downloading HP PC Hardware Diagnostics UEFI to a USB ash drive .............................................. 51
Downloading the latest HP PC Hardware Diagnostics UEFI version .............................. 51
Downloading HP PC Hardware Diagnostics UEFI by product name or number
(select products only) ..................................................................................................... 51
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only) ............................................. 52
Downloading Remote HP PC Hardware Diagnostics UEFI ................................................................. 52
Downloading the latest Remote HP PC Hardware Diagnostics UEFI version ................. 52
Downloading Remote HP PC Hardware Diagnostics UEFI by product name or
number ............................................................................................................................ 52
Customizing Remote HP PC Hardware Diagnostics UEFI settings .................................................... 52
11 Backing up, restoring, and recovering .......................................................................................................... 54
Using Windows tools ........................................................................................................................................... 54
Creating HP Recovery media (select products only) ........................................................................................... 54
Using HP Recovery Manager to create recovery media .................................................................... 55
Before you begin ............................................................................................................. 55
Creating the recovery media ........................................................................................... 55
Using the HP Cloud Recovery Download Tool to create recovery media .......................................... 56
Restoring and recovery ........................................................................................................................................ 56
Restoring, resetting, and refreshing using Windows tools .............................................................. 56
Restoring using HP Recovery Manager and the HP Recovery partition ........................................... 56
Recovering using HP Recovery Manager ........................................................................................... 56
Recovering using the HP Recovery partition (select products only) ................................................ 57
Recovering using HP Recovery media ............................................................................................... 57
Changing the computer boot order ................................................................................................... 58
Removing the HP Recovery partition (select products only) ............................................................ 58
12 Specications ............................................................................................................................................ 59
Input power .......................................................................................................................................................... 59
Operating environment ....................................................................................................................................... 60
13 Electrostatic Discharge .............................................................................................................................. 61
14 Accessibility .............................................................................................................................................. 62
Supported assistive technologies ....................................................................................................................... 62
x
Contacting support .............................................................................................................................................. 62
Index ............................................................................................................................................................. 63
xi
xii
1 Starting right
This computer is a powerful tool designed to enhance your work and entertainment. Read this chapter to
learn about best practices after you set up your computer, fun things to do with your computer, and where to
nd additional HP resources.
Best practices
After you set up and register the computer, we recommend the following steps to get the most out of your
smart investment:
Back up your hard drive by creating recovery media. See Backing up, restoring, and recovering
on page 54.
If you haven’t already done so, connect to a wired or wireless network. See details in Connecting to a
network on page 19.
Become familiar with the computer hardware and software. For more information, see Getting to know
your computer on page 4 and Enjoying entertainment features on page 23.
Update or purchase antivirus software. See Using antivirus software on page 45.
Best practices 1
More HP resources
To locate resources that provide product details, how-to information, and more, use this table.
Resource Contents
Setup Instructions Overview of computer setup and features
HP support
For HP support, go to http://www.hp.com/support.
Online chat with an HP technician
Support telephone numbers
Replacement parts videos (select products only)
Maintenance and service guides
HP service center locations
Safety & Comfort Guide
To access this guide:
Select the Start button, select HP Help and Support,
and then select HP Documentation.
‒ or –
Select the Start button, select HP, and then select HP
Documentation.
‒ or –
Go to http://www.hp.com/ergo.
IMPORTANT: You must be connected to the Internet
to access the latest version of the user guide.
Proper workstation setup
Guidelines for posture and work habits that increase your comfort
and decrease your risk of injury
Electrical and mechanical safety information
Regulatory, Safety and Environmental Notices
To access this document:
Select the Start button, select HP Help and Support,
and then select HP Documentation.
‒ or –
Select the Start button, select HP, and then select HP
Documentation.
Important regulatory notices, including information about proper
battery disposal, if needed.
Limited Warranty*
To access this document:
Select the Start button, select HP Help and Support,
and then select HP Documentation.
‒ or –
Select the Start button, select HP, and then select HP
Documentation.
‒ or –
Go to http://www.hp.com/go/orderdocuments.
IMPORTANT: You must be connected to the Internet
to access the latest version of the user guide.
Specic warranty information about this computer
*You can nd your HP Limited Warranty located with the user guides on your product and/or on the CD or DVD provided in the box. In
some countries or regions, HP may provide a printed warranty in the box. For countries or regions where the warranty is not provided
in printed format, you can request a copy from http://www.hp.com/go/orderdocuments. For products purchased in Asia Pacic, you
2 Chapter 1 Starting right
Resource Contents
can write to HP at POD, PO Box 161, Kitchener Road Post Oice, Singapore 912006. Include your product name, and your name, phone
number, and postal address.
More HP resources 3
2 Getting to know your computer
Locating hardware
To nd out what hardware is installed on your computer:
Type device manager in the taskbar search box, and then select the Device Manager app.
A list displays all the devices installed on your computer.
For information about system hardware components and the system BIOS version number, press fn+esc
(select products only).
Locating software
To nd out what software is installed on your computer:
Select the Start button.
‒ or –
Right-click the Start button, and then select Apps and Features.
4 Chapter 2 Getting to know your computer
Right side
NOTE: Refer to the illustration that most closely matches your computer.
Component Description
Optical drive (select products only) Depending on your computer model, reads an optical disc or reads
and writes to an optical disc.
Optical drive eject button (select products only) Releases the optical drive disc tray.
Drive light Blinking white: The hard drive or the solid-state drive is being
accessed.
Amber: HP 3D DriveGuard has temporarily parked the hard
drive.
NOTE: For information about HP 3D DriveGuard, see Using HP 3D
DriveGuard (select products only) on page 39.
Memory card reader Reads optional memory cards that enable you to store, manage,
share, or access information.
To insert a card:
1. Hold the card label-side up, with connectors facing the
computer.
2. Insert the card into the memory card reader, and then press in
on the card until it is rmly seated.
To remove a card:
Press in on the card, and then remove it from the memory card
reader.
USB SuperSpeed ports (2) Connect USB devices, such as a cell phone, camera, activity tracker,
or smartwatch, and provide high-speed data transfer.
AC adapter and battery light White: The AC adapter is connected and the battery is fully
charged.
Blinking white: The AC adapter is disconnected and the battery
has reached a low battery level.
Amber: The AC adapter is connected and the battery is
charging.
O: The battery is not charging.
Power connector Connects an AC adapter.
Right side 5
Left side
NOTE: Refer to the illustration that most closely matches your computer.
Component Description
Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a deterrent, but it
may not prevent the computer from being mishandled or stolen.
Mini DisplayPort Connects an optional digital display device, such as a high-
performance monitor or projector.
HDMI port Connects an optional video or audio device, such as a high-denition
television, any compatible digital or audio component, or a high-
speed High-Denition Multimedia Interface (HDMI) device.
RJ-45 (network) jack/status lights Connects a network cable.
White: The network is connected.
Amber: Activity is occurring on the network.
USB SuperSpeed port with HP Sleep and Charge Connects a USB device, provides high-speed data transfer, and even
when the computer is o, charges most products such as a cell
phone, camera, activity tracker, or smartwatch.
USB Type-C port with HP Sleep and Charge Connects a USB device that has a Type-C connector, provides high-
speed data transfer, and even when the computer is o, charges
products such as a cell phone, camera, activity tracker, or
smartwatch.
– or –
Connects a display device that has a USB Type-C connector,
providing DisplayPort output.
NOTE: Cables and/or adapters (purchased separately) may be
required.
Audio-out (headphone)/Audio-in (microphone)
combo jack
Connects optional powered stereo speakers, headphones, earbuds, a
headset, or a television audio cable. Also connects an optional
headset microphone. This jack does not support optional standalone
microphones.
WARNING! To reduce the risk of personal injury, adjust the volume
before putting on headphones, earbuds, or a headset. For additional
safety information, refer to the Regulatory, Safety, and
Environmental Notices.
To access this guide:
Select the Start button, select HP Help and Support, and then
select HP Documentation.
6 Chapter 2 Getting to know your computer
Component Description
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
Audio-in (microphone) jack Connects an optional computer headset microphone, stereo array
microphone, or monaural microphone.
NOTE: The audio-in (microphone) jack does not support optional
combo devices, such as a headset.
NOTE: When devices are connected to the audio-out (headphone)/
Audio-in (microphone) combo jack and the audio-in (microphone)
jack at the same time, the audio-in jack has higher priority.
Memory card reader Reads optional memory cards that enable you to store, manage,
share, or access information.
To insert a card:
1. Hold the card label-side up, with connectors facing the
computer.
2. Insert the card into the memory card reader, and then press in
on the card until it is rmly seated.
To remove a card:
Press in on the card, and then remove it from the memory card
reader.
NOTE: Refer to the illustration that most closely matches your computer.
Component Description
Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a deterrent, but it
may not prevent the computer from being mishandled or stolen.
Mini DisplayPort Connects an optional digital display device, such as a high-
performance monitor or projector.
HDMI port Connects an optional video or audio device, such as a high-denition
television, any compatible digital or audio component, or a high-
speed High-Denition Multimedia Interface (HDMI) device.
RJ-45 (network) jack/status lights Connects a network cable.
White: The network is connected.
Amber: Activity is occurring on the network.
Left side 7
Component Description
USB SuperSpeed port with HP Sleep and Charge (2) Connects a USB device, provides high-speed data transfer, and even
when the computer is o, charges most products such as a cell
phone, camera, activity tracker, or smartwatch.
USB Type-C power connector and Thunderbolt port
with HP Sleep and Charge
Connects an AC adapter that has a USB Type-C connector, supplying
power to the computer and, if needed, charging the computer
battery.
– and –
Connects and charges most USB devices that have a Type-C
connector, such as a cell phone, camera, activity tracker, or
smartwatch, and provides high-speed data transfer.
– and –
Connects a display device that has a USB Type-C connector,
providing DisplayPort output.
NOTE: Your computer may also support a Thunderbolt docking
station.
NOTE: Cables and/or adapters (purchased separately) may be
required.
Audio-out (headphone)/Audio-in (microphone)
combo jack
Connects optional powered stereo speakers, headphones, earbuds, a
headset, or a television audio cable. Also connects an optional
headset microphone. This jack does not support optional standalone
microphones.
WARNING! To reduce the risk of personal injury, adjust the volume
before putting on headphones, earbuds, or a headset. For additional
safety information, refer to the Regulatory, Safety, and
Environmental Notices.
To access this guide:
Select the Start button, select HP Help and Support, and then
select HP Documentation.
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
Audio-in (microphone) jack Connects an optional computer headset microphone, stereo array
microphone, or monaural microphone.
NOTE: The audio-in (microphone) jack does not support optional
combo devices, such as a headset.
NOTE: When devices are connected to the audio-out (headphone)/
Audio-in (microphone) combo jack and the audio-in (microphone)
jack at the same time, the audio-in jack has higher priority.
Memory card reader Reads optional memory cards that enable you to store, manage,
share, or access information.
To insert a card:
1. Hold the card label-side up, with connectors facing the
computer.
2. Insert the card into the memory card reader, and then press in
on the card until it is rmly seated.
To remove a card:
Press in on the card, and then remove it from the memory card
reader.
8 Chapter 2 Getting to know your computer
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HP OMEN - 15-ce056ur User guide

Category
Notebooks
Type
User guide

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