GETTING STARTED WITH
HARMONY 350
Walk through our setup tutorial: adding your home
entertainment devices, setting up a one-touch Watch TV
Activity and learning more about the usage of your
remote. Already set up and something's not working?
Our troubleshooters and support articles will help set
thingsright.
Lets get started.
Understanding How Harmony Works
Your Harmony 350 allows you merge the remotes of up to 8 of your home entertainment devices
into one so you can,
and should!
keep those other remotes out of sight.
Discover Harmony What's in the box
(https://www.logitech.com)
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Harmony 350 remote enables one-touch
Activity based control of your home
entertainment system.
The MyHarmony desktop software (https://setup.myharmony.com) will guide you through
entering the manufacturer and model numbers of your home devices so Harmony understands
how to control them. It then helps you create your Watch TV Activity (or scene) so you're only
one-button away controlling your devices.
LET'S GET STARTED
What's In The Box
Harmony 350 remote
Two AA batteries
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Two AA batteries come included with your
Harmony 350. Remove the back battery cover
and insert the two AA batteries into the
remote.
Your new remote is congured by connecting
your Harmony 350 to your laptop or desktop
computer using the supplied USB cable, and
signing in to the MyHarmony desktop software.
USB cable
Adding Devices And Activities
1. Download and install the MyHarmony desktop
software (https://setup.myharmony.com).
2. If this is your rst Harmony remote, create a new
account.
If you already have a MyHarmony account then you
may sign in and add this new remote to your account.
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3. Ensure you've installed the two AA batteries into the
back of your remote.
Using the supplied USB cable connect Harmony 350 to
your computer.
4. If this is your rst remote then you'll be prompted to
enter the manufacturer and model for each of your
home entertainment devices.
Learn more about nding your device's model number
(article.htm?faqid=s-a-2105).
Are you upgrading an existing Harmony remote? You
may also choose to import your previous remote
settings (./how-to-copy-a-previous-remote-
conguration-to-a-new-remote).
5. Once all your devices have been entered, the
MyHarmony desktop software will prompt you to
create a Watch TV Activity.
You'll be asked what input each of your devices have to
be on in order for you to see video and hear sound.
Follow the on-screen instructions, or learn more about
creating a Harmony Activity (article.htm?faqid=s-a-
2104).
6. That's it! Click the Sync button to transfer these
settings to your remote.
Product Features
Customize your Harmony
Create your Watch TV Activity
Set up a Watch TV Activity to automatically power on/off devices you
use to watch TV, such as your TV, audio/video receiver, and
cable/satellite receiver. After pressing the Watch TV button, be sure to
keep the remote pointed at your devices until the device buttons turn
off. Press the Watch TV button again to turn off all the devices. Learn
more about customizing the Watch TV button (./article.htm?faqid=s-a-
2133).
Setting up Favorite Channels
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Add up to 5 Favorite Channels to your remote Learn more
about Adding Favorite Channels (./article.htm?faqid=s-
a-2139).
Adjust and tweak each of your buttons.
Customize these buttons to perform whatever functions
you choose. Jump to your Favorite Channels, switch to
picture-in-picture, or change screen size. Learn more
about customizing your remote buttons (./article.htm?
faqid=s-a-2119).
Using your Harmony
Keep your devices in sync
To help keep your Harmony in sync with your devices,
avoid turning your television, cable/satellite box and
other devices on and o manually or by using their
original remote control.
Additional Support Resources
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Having trouble with
your Activity?
If one of your devices didn't power on or change to the correct input, then we
recommend using our Activity troubleshooter (./article.htm?faqid=s-ts-3001) to
help narrow down the problem and nd a solution.
Troubleshooting
THE HARMONY REMOTE ISN'T BEING DETECTED BY THE COMPUTER
DID YOUR ACTIVITY NOT TURN ON CORRECTLY, OR IS A DEVICE NOT BEING PROPERLY
CONTROLLED?
(./ARTICLE.HTM?FAQID=S-A-2115)
ADDING A DEVICE THAT'S NOT FOUND IN THE HARMONY DATABASE
THE HARMONY DATABASE IS AWARE OF OVER 270,000 DEVICES AND IS BEING ADDED TO
EACH DAY; HOWEVER IT MAY STILL BE POSSIBLE THAT ON ...
(./ARTICLE.HTM?FAQID=S-A-2135)
HARMONY FAILS TO SYNC
HERE ARE SOME TROUBLESHOOTING STEPS FOR RESOLVING HARMONY REMOTE SYNC
ERRORS.
(./ARTICLE.HTM?FAQID=S-A-2156)
SEE ALL ARTICLES (./CATEGORY.HTM)
Do more with your Harmony 350 remote
PROPERLY POINTING YOUR HARMONY 350 REMOTE
HARMONY CONTROLS YOUR DEVICES USING INFRARED (IR) LIGHT MEANING THAT THERE
MUST BE A DIRECT LINE OF SIGHT BETWEEN THE ...
(./ARTICLE.HTM?FAQID=S-A-2154)
CUSTOMIZING PHYSICAL BUTTONS ON YOUR REMOTE
→
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Download the
setup
software
Depending on your
remote, you can set up
and congure Harmony
using either the
MyHarmony desktop
software or Harmony
mobile app for iOS and
Harmony
community
forums
Post a question to the
Harmony forums. Our
Harmony product
managers also actively
participate and provide
technical advise.
Contact the
Harmony
Team
Harmony comes with a
period of free email and
phone support. You also
have unlimited access
to our online support
community.
HARMONY ALLOWS YOU TO CUSTOMIZE WHAT EACH OF THE PHYSICAL BUTTONS ON
YOUR REMOTE DO, AND EACH OF THESE CUSTOMIZATIONS ...
(./ARTICLE.HTM?FAQID=S-A-2119)
ADDING FAVORITE CHANNELS TO YOUR HARMONY 350
HARMONY ALLOWS YOU TO ASSIGN YOUR FAVORITE CHANNEL NUMBER TO A BUTTON ON
YOUR REMOTE SO YOU MAY EASILY TUNE TO THAT ...
(./ARTICLE.HTM?FAQID=S-A-2139)
SEE ALL ARTICLES (./CATEGORY.HTM)
Have more questions or suggestions?
REACH OUT TO THE HARMONY SUPPORT COMMUNITY
OUR HARMONY PRODUCT MANAGERS ALSO ACTIVELY PARTICIPATE AND PROVIDE
TECHNICAL ADVISE.
(HTTPS://COMMUNITY.LOGITECH.COM/S/TOPIC/0TO31000000UKNPGAO/REMOTES%20AND%20
→
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