HP ENVY 17-1100 Notebook PC series User guide

Category
Notebooks
Type
User guide
HP ENVY 17
Maintenance and Service Guide
© Copyright 2010 Hewlett-Packard
Development Company, L.P.
Intel is a trademark of Intel Corporation in
the U.S. and other countries. Microsoft,
Windows, and Windows Vista are U.S.
registered trademarks of Microsoft
Corporation.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
Second edition: September 2010
First Edition: April 2010
Document Part Number: 595029-001
Revision B
Revision history
Revision Publication
date
Description
A September 2010
Chapter 1 — added new descriptions for the following components:
Intel Quad Core i7-840QM 1.86-GHz, Intel Quad Core i7-740QM
1.73-GHz, and Intel Dual Core i5-450M 2.40-GHz processors
300-GB solid-state drive
Broadcom 4312G 802.11b/g WiFi and 2070 Bluetooth 2.1+EDR
Combo Adapter
Chapter 3 and Chapter 4 — added new spare part numbers and descriptions
for the following components:
AC adapters
300-GB solid-state drive
640-GB, 7200-rpm hard drive
Intel Quad Core i7-840QM 1.86-GHz, Intel Quad Core i7-740QM
1.73-GHz, and Intel Dual Core i5-450M 2.40-GHz processors
System boards for use with computer models equipped with FHD
display assembly
Broadcom 4312G 802.11b/g WiFi and 2070 Bluetooth 2.1+EDR
Combo Adapter
Power cord for use in Thailand
Keyboard for use in Latin America
A October 2010
Chapter 1 — added new descriptions for the following components:
17.3-in, WVA 3D, LED, AntiGlare display
Intel Dual Core i5-580M 2.66-GHz processor
Intel Dual Core i5-560M 2.66-GHz processor
Intel Dual Core i5-460M 2.53-GHz processor
Chapters 3 and 4 — added new spare part numbers and descriptions for the
following components:
17.3-in AG, FG, 3D display assembly, spare part number 620775-001
(updated in the following locations:
Computer major components
on page 18, Sequential part number listing on page 27, and Display
assembly on page 71)
3D glasses with nose pieces, spare part number 622779-001 (updated
in the following locations:
Miscellaneous parts on page 26 and
Sequential part number listing on page 27)
Display Cable Kit for use with computer models equipped with a 3D
display assembly, spare part number 621337-001 (updated in the
iii
Revision Publication
date
Description
following locations:
Display assembly subcomponents on page 23,
Sequential part number listing on page 27, and Display assembly
on page 71)
Display enclosure for use with computer models equipped with a 3D
display assembly, spare part number 621336-001 (updated in the
following locations:
Display assembly subcomponents on page 23,
Sequential part number listing on page 27, and Display assembly
on page 71)
Infrared emitter board, spare part number 631398-001 (updated in the
following locations:
Miscellaneous parts on page 26 and Sequential
part number listing on page 27)
Intel Dual Core i5-580M 2.66-GHz processor, spare part number
625825-001 (updated in the following locations:
Computer major
components on page 18, Sequential part number listing on page 27,
and
Processor on page 67)
Intel Dual Core i5-560M 2.66-GHz processor, spare part number
625824-001 (updated in the following locations:
Computer major
components on page 18, Sequential part number listing on page 27,
and
Processor on page 67)
Intel Dual Core i5-460M 2.53-GHz processor, spare part number
626039-001 (updated in the following locations:
Computer major
components on page 18, Sequential part number listing on page 27,
and
Processor on page 67)
Protective case for 3D glasses, spare part number 622778-001 (updated
in the following locations:
Miscellaneous parts on page 26 and
Sequential part number listing on page 27)
System board for use with computer models equipped with HD5850
chipset and 3D display assembly, spare part number 620774-001
(updated in the following locations:
Computer major components
on page 18, Sequential part number listing on page 27, and System
board on page 61)
iv Revision history
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not
place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat
surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface,
such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the
skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC
adapter comply with the user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).
v
vi Safety warning notice
Table of contents
1 Product description ........................................................................................................... 1
2 External component identification ..................................................................................... 6
Top components ....................................................................................................................... 6
Display components .................................................................................................. 6
Button ...................................................................................................................... 7
Keys ........................................................................................................................ 8
Lights ....................................................................................................................... 9
TouchPad ............................................................................................................... 10
Front components ................................................................................................................... 11
Left-side components ............................................................................................................... 12
Right-side components ............................................................................................................ 14
Bottom components ................................................................................................................ 15
3 Illustrated parts catalog .................................................................................................. 16
Service tag ............................................................................................................................ 17
Computer major components ................................................................................................... 18
Display assembly subcomponents ............................................................................................. 23
Plastics Kit ............................................................................................................................. 24
Mass storage devices ............................................................................................................. 25
Miscellaneous parts ................................................................................................................ 26
Sequential part number listing .................................................................................................. 27
4 Removal and replacement procedures ............................................................................ 31
Preliminary replacement requirements ....................................................................................... 31
Tools required ......................................................................................................... 31
Service considerations ............................................................................................. 31
Plastic parts ............................................................................................. 31
Cables and connectors ............................................................................. 31
Drive handling ......................................................................................... 32
Grounding guidelines .............................................................................................. 32
Electrostatic discharge damage .................................................................. 32
Packaging and transporting guidelines ........................................ 34
vii
Component replacement procedures ........................................................................................ 36
Service tag ............................................................................................................. 36
Computer feet ......................................................................................................... 37
Battery ................................................................................................................... 38
Primary hard drive .................................................................................................. 39
RTC battery ............................................................................................................ 42
Memory module ...................................................................................................... 43
Secondary hard drive .............................................................................................. 45
WLAN module ........................................................................................................ 49
Keyboard ............................................................................................................... 51
Top cover ............................................................................................................... 53
Power button board ................................................................................................. 56
USB/Card Reader board ......................................................................................... 57
Optical drive .......................................................................................................... 58
Power connector cable ............................................................................................ 60
System board ......................................................................................................... 61
Fan/heat sink assembly ........................................................................................... 65
Processor ............................................................................................................... 67
Speakers ................................................................................................................ 69
Subwoofer ............................................................................................................. 70
Display assembly .................................................................................................... 71
5 Setup Utility (BIOS) ......................................................................................................... 78
Starting Setup Utility ............................................................................................................... 78
Using Setup Utility .................................................................................................................. 78
Changing the language of Setup Utility ...................................................................... 78
Navigating and selecting in Setup Utility .................................................................... 79
Display system information ....................................................................................... 79
Restoring factory default settings in Setup Utility .......................................................... 79
Exiting Setup Utility ................................................................................................. 79
Updating the BIOS ................................................................................................................. 80
Determining the BIOS version ................................................................................... 80
Downloading a BIOS update .................................................................................... 81
6 Specifications ................................................................................................................. 83
Computer specifications .......................................................................................................... 83
17.3-inch, WVA, FHD, LED AntiGlare display specifications ....................................................... 84
17.3-inch, SVA, HD+, LED AntiGlare display specifications ......................................................... 85
Hard drive specifications ........................................................................................................ 86
Blu-ray ROM DVD±RW Super Multi Double-Layer Drive specifications .......................................... 87
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications ................................ 88
viii
7 Backup and recovery ...................................................................................................... 89
Recovery discs ....................................................................................................................... 90
Performing a system recovery .................................................................................................. 91
Recovering using the dedicated partition (select models only) ....................................... 91
Recovering using the recovery discs ........................................................................... 91
Backing up your information .................................................................................................... 92
Using Windows Backup and Restore ......................................................................... 92
Using system restore points ....................................................................................... 93
When to create restore points .................................................................... 93
Create a system restore point ..................................................................... 93
Restore to a previous date and time ............................................................ 93
8 Connector pin assignments ............................................................................................. 94
Audio-in (microphone) ............................................................................................................ 94
Audio-out (headphone) ........................................................................................................... 94
External monitor ..................................................................................................................... 95
HDMI ................................................................................................................................... 96
RJ-45 (network) ...................................................................................................................... 97
Universal Serial Bus ................................................................................................................ 97
9 Power cord set requirements .......................................................................................... 98
Requirements for all countries .................................................................................................. 98
Requirements for specific countries and regions ......................................................................... 99
10 Recycling .................................................................................................................... 100
Battery ................................................................................................................................ 100
Display ............................................................................................................................... 100
Index ............................................................................................................................... 106
ix
x
1 Product description
Category Description
Product Name HP ENVY 17
Processors Intel® Quad Core™ processors (support Intel Turbo Boost Technology):
Intel Quad Core i7-840QM 1.86-GHz processor (SC turbo up to 3.20-MHz), 8-MB L3
cache, 1333-MHz front side bus (FSB), 45-W
Intel Quad Core i7-820QM 1.73-GHz processor (SC turbo up to 3.06-GHz), 8-MB L3
cache, 45-W
Intel Quad Core i7-740QM 1.73-GHz processor (SC turbo up to 2.93-GHz), 6-MB L3
cache, 1333-MHz FSB, 45-W
Intel Quad Core i7-720QM 1.60-GHz processor (SC turbo up to 2.80-GHz), 6-MB L3
cache, 45-W
Intel Dual Core processors (support Intel Turbo Boost Technology):
Intel Dual Core i5-580M 2.66-GHz processor, (SC turbo up to 3.33-GHz), 3-MB L3
cache, 35-W
Intel Dual Core i5-560M 2.66-GHz processor, (SC turbo up to 3.20-GHz), 3-MB L3
cache, 35-W
Intel Dual Core i5-540M 2.53-GHz processor, (SC turbo up to 3.06-GHz), 3-MB L3
cache, 35-W
Intel Dual Core i5-520M 2.40-GHz processor, (SC turbo up to 2.93-GHz), 3-MB L3
cache, 35-W
Intel Dual Core i5-460M 2.53-GHz processor, (SC turbo up to 2.80-GHz), 3-MB L3
cache, 35-W
Intel Dual Core i5-450M 2.40-GHz processor, (SC turbo up to 2.93-GHz), 3-MB L3
cache, 35-W
Intel Dual Core i5-430M 2.26-GHz processor, (SC turbo up to 2.53-GHz), 3-MB L3
cache, 35-W
Chipset Intel HM55 Express chipset
Graphics ATI Mobility Radeon HD 5850 discrete graphics with 1024-MB of GDDR5 dedicated video
memory (32 MB × 32 MB × 8 PCs); Supports BD and or HD-DVD playback with HD
decode, and DX11 support and HDMI support
1
Category Description
Panel 17.3-in, WVA 3D, LED, AntiGlare (1920×1080, 6.5 mm) display; typical brightness:
300 nits
17.3-in, WVA full high-definition (FHD), LED, AntiGlare (1920×1080, 6.0 mm) display;
typical brightness: 300 nits
17.3-in, SVA high-definition+ (HD+), LED, AntiGlare (1600×900, 6.0 mm) display; typical
brightness: 200 nits
All display assemblies include 2 wireless local area network (WLAN) antenna cables
Supports flush display panel cover
Supports 16:9 ultra wide aspect ratio
Lighted logo on top bezel
Memory 2 customer-accessible/upgradable memory module slots
Supports dual-channel memory
Supports up to 8192 GB of system RAM
DDR3 1333-MHz, PC3-10600
1333-MHz bus speed on computer models equipped with Quad Core processors
1066-MHZ bus speed on computer models equipped with Dual Core and Core Duo
processors
Supports the following configurations:
8192-MB total system memory (4096 × 2)
6144-MB total system memory (4096 × 1 + 2048 × 1)
4096-MB total system memory (4096 × 1)
4096-MB total system memory (2048 × 2)
Hard drives Supports 6.35-cm (2.5-in) hard drives in 12.5-mm (.49-in) and 9.5-mm (.37-in)
thicknesses
Customer-accessible
Supports dual hard drive configuration, including solid-state drive
Serial ATA
Accelerometer (HP Mobile Data Protection System 3D) RAID 0/1 Support
2 Chapter 1 Product description
Category Description
Supports the following dual hard drive configurations:
2 TB: 1-TB hard drive (5200-rpm, 12.5-mm) × 2
1500 GB: 750-GB hard drive (5200-rpm, 12.5-mm) × 2
1280 GB: 640-GB hard drive (7200-rpm, 9.5-mm) × 2
1280 GB: 640-GB hard drive (5400-rpm, 9.5-mm) × 2
1000 GB: 500-GB hard drive (7200-rpm, 9.5-mm) × 2
800 GB: 160-GB solid-state drive + 640-GB hard drive (7200-rpm, 9.5-mm)
800 GB: 160-GB solid-state drive + 640-GB hard drive (5400-rpm, 9.5-mm)
660 GB: 160-GB solid-state drive + 500-GB hard drive (7200-rpm, 9.5-mm)
640 GB: 320-GB hard drive (7200-rpm, 9.5-mm) × 2
Supports the following single hard drive configurations:
1 TB: 1-TB hard drive (5200-rpm, 12.5-mm)
750 GB: 750-GB hard drive (5200-rpm, 12.5-mm)
640 GB: 640-GB hard drive (7200-rpm, 9.5-mm)
640 GB: 640-GB hard drive (5400-rpm, 9.5-mm)
500 GB: 500-GB hard drive (7200-rpm, 9.5-mm)
320 GB: 320-GB hard drive (7200-rpm, 9.5-mm)
300 GB: 160-GB solid-state drive
160 GB: 160-GB solid-state drive
Optical drives Fixed
Customer-accessible
Serial ATA
12.7-mm slot load
Supports the following drives:
Blu-ray ROM DVD±RW Super Multi Double-Layer Drive
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive
Audio and video Integrated dual-array digital microphones with beam-forming, echo-cancellation, noise-
suppression software
HD audio
Beats audio
Supports Microsoft Premium Requirements
Integrated HP triple bass reflex subwoofer
3
Category Description
HP ENVY HD webcam (fixed, no tilt) with activity LED, 1280×800 by 24 frames per second
Ethernet Integrated 10/100/1000 GB network interface card (NIC)
Wireless Integrated wireless local area network (WLAN) options by way of wireless
module:
Two WLAN antennas built into display assembly
Support for the following WLAN formats:
Broadcom 4312G 802.11b/g WiFi and 2070 Bluetooth 2.1+EDR Combo Adapter
Broadcom 43224 802.11a/b/g/n 2x2 WiFi Adapter
Intel Centrino Advanced-N 6200 802.11a/b/g/n WLAN module
Integrated personal area network (PAN) options by way of Bluetooth®
module:
Support for no-WPAN option
Intel Centrino Bluetooth
External media card One Digital Media Slot, supporting the following optional formats:
Memory Stick
Memory Stick Pro
MultiMediaCard
Secure Digital Memory Card
Secure Digital High Capacity Memory Card
xD-Picture Card
Ports
3-pin AC power
Combination audio-in (mono microphone)/audio-out (stereo headphone)
eSATA
HDMI version 1.3c supporting up to 1080p, 1920×1080 at 60 Hz and 1920×1200
at 60 Hz in DVI mode
Mini Display Port
RJ-45 (Ethernet, includes link and activity lights)
eSATA/USB 2.0 (1), USB 2.0 (2)
VGA (Dsub 15-pin) supporting 1920×1200 and 1600×1200 external resolution at
75-GHz (hot plug/unplug with auto-detect
Keyboard/pointing
devices
Full-size, backlit, island-style keyboard with DuraCoat
Keyboard eject key design with eject icon
Supports Multitouch gestures (enabled by default)
4 Chapter 1 Product description
Category Description
Taps enable by default
Power requirements 120-W HP Smart Adapter and 65-W Slim Travel Adapter AC adapters with localized cable
plug support (3-wire plug with ground pin, supports 3-pin DC connector)
Support for the following batteries:
9-cell, 2.80-Ah (93-Wh) Li-ion battery
6-cell, 2.80-Ah (62-Wh) Li-ion battery
Security Security cable slot
Operating system Preinstalled:
Windows® 7 Home Premium 64
Windows 7 Professional 64
Windows 7 Ultimate
Linux embedded HP QuickWeb
Serviceability End-user replaceable parts:
AC adapter
Battery
Hard drive (primary and secondary)
RTC battery
WLAN module
Memory modules (2)
5
2 External component identification
Top components
Display components
Item Component Description
(1) WLAN antennas (2)* Send and receive wireless signals to communicate with
wireless local area networks.
(2) Internal microphones (2) Record sound.
(3) Webcam light On: The webcam is in use.
(4) Webcam Records video and captures still photographs.
6 Chapter 2 External component identification
Item Component Description
(5) Internal display switch Turns off the display and initiates Sleep if the display is
closed while the power is on.
NOTE: The internal display switch is not visible from
the outside of the computer.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around
the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety, and
Environmental Notices that applies to your country or region. These notices are located in Help and Support.
Button
Component Description
Power button*
When the computer is off, press the button to turn
on the computer.
When the computer is on, press the button briefly
to initiate Sleep.
When the computer is in the Sleep state, press the
button briefly to exit Sleep.
When the computer is in Hibernation, press the
button briefly to exit Hibernation.
If the computer has stopped responding and Windows
shutdown procedures are ineffective, press and hold
the power button for at least 5 seconds to turn off
the computer.
To learn more about your power settings, select Start
> Control Panel > System and Security >
Power Options, or refer to the HP Notebook
Reference Guide.
Top components
7
Keys
Item Component Description
(1) esc key Displays system information when pressed in
combination with the fn key.
(2) fn key Executes frequently used system functions when
pressed in combination with the b key or the esc key.
(3) Windows logo key Displays the Windows Start menu.
(4) Action keys Execute frequently used system functions.
(5) Windows applications key Displays a shortcut menu for items beneath the pointer.
(6) Integrated numeric keypad Can be used like an external numeric keypad.
(7) Optical drive eject key Ejects the optical drive.
8 Chapter 2 External component identification
Lights
Item Component Description
(1) TouchPad off indicator
Amber: The TouchPad is off.
Off: The TouchPad is on.
(2) Caps lock light
White: Caps lock is on.
Off: Caps lock is off.
(3) Power light
White: The computer is on.
Blinking white: The computer is in the Sleep state.
Off: The computer is off or in Hibernation.
(4) Mute light
Amber: Computer sound is off.
Off: Computer sound is on.
(5) Wireless light
White: An integrated wireless device, such as a
wireless local area network device, is on.
NOTE: Wireless devices are enabled at
the factory.
Amber: All wireless devices are off.
Top components
9
TouchPad
Item Component Description
(1) TouchPad off indicator Turns the TouchPad on and off. Quickly double-tap the
TouchPad off indicator to turn the TouchPad
on and off.
(2) Left TouchPad button Functions like the left button on an external mouse.
(3) Right TouchPad button Functions like the right button on an external mouse.
(4) TouchPad zone Moves the pointer and selects or activates items on
the screen.
10 Chapter 2 External component identification
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HP ENVY 17-1100 Notebook PC series User guide

Category
Notebooks
Type
User guide

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