Service Reference Guide
HP Blade PC bc1000 and bc1500 Series
5th Edition
This document provides information on spare parts, the removal and
replacement of all parts, as well as information on troubleshooting, POST
error messages, and diagnostic indicator lights.
Document Part Number 352971-005
Service Reference Guide
HP Blade PC bc1000 and bc1500 Series
5th Edition
Document Part Number: 352971-005
1st Edition (March 2004)
5th edition (May 2007)
May 2007
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Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein or for
incidental or consequential damages in connection with the furnishing, performance, or use of this material. The
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implied warranties of merchantability and fitness for a particular purpose, and is subject to change without notice.
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Company.
Å
WARNING: Text set off in this manner indicates that failure to follow directions could result in bodily
harm or loss of life.
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CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to
equipment or loss of information.
Service Reference Guide
HP Blade PC bc1000 and bc1500 Series
1st Edition (March 2004)
5th Edition (May 2007)
Document Part Number: 352971-005
Contents
1Spare Parts
1.1 Spare Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1
2 Removal and Replacement
2.1 Returning the Blade PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1
2.2 Removal and Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1
2.2.1 Powering Down the Blade PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1
2.2.2 Removing the Blade PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2
2.2.3 Replacing the Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3
2.2.4 Installing the Optional Graphics Diagnostic Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–5
2.2.5 Replacing the Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6
2.2.6 Installing the Diagnostic Adapter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7
2.2.7 Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8
3 Connectors and Passwords
3.1 Connectors and Jumpers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1
3.2 Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2
3.2.1 Remove a Setup Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2
3.2.2 Establish a Setup Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2
4Diagnostics
4.1 Diagnostic Indicator Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
4.2 POST (Power On Self Test) Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3
Service Reference Guide bc1000 and bc1500 352971-005 iv
Contents
Service Reference Guide bc1000 and bc1500 352971-005 1–1
1
Spare Parts
1.1 S p a r e Pa r t s
Spare Parts
Item Description
bc1000 Spare
Part Number
bc1500 Spare
Part Number
1 Blade PC complete with 1 memory module 4,
hard drive 2, and RTC battery 5
404273-001 404273-001
1 Blade PC complete with 1 memory module 1,
hard drive 2, and RTC battery 3 (Japan only)
N/A 407510-291
1* Blade PC with RTC battery 5 but no other parts. N/A* N/A*
2* 40 GB Hard drive complete with mtg. bracket N/A* N/A*
3 Graphics diagnostic card (for debug use only) 404275-001 404275-001
4 Memory module, 256 MB SODIMM 407679-001 407679-001
Memory module, 512 MB SODIMM 407680-001 407680-001
Memory module, 1 GB SODIMM 407724-001 407724-001
5* RTC battery N/A* N/A*
*Parts available after expiration of advance exchange warranty.
1–2 352971-005 Service Reference Guide bc1000 and bc1500
Spare Parts
Service Reference Guide bc1000 and bc1500 352971-004 2–1
2
Removal and Replacement
✎
The Blade PC may be covered under an advance exchange warranty provision. Check the
warranty documentation that came with your Blade PC for more information.
2.1 Returning the Blade PC
Before returning the Blade PC for repairs:
1. Reinstall the image on the hard drive before calling for a replacement unit. A faulty image
can act like a component failure.
2. Remove any extra memory and the graphics diagnostic card you may have installed on the
Blade PC. Only the original amount of memory will be shipped on the replacement unit
2.2 Removal and Replacement
2.2.1 Powering Down the BladeSystem PC
1. Ensure the blade PC is not active by verifying that the Health LED (Item 2) is off.
2–2 352971-004 Service Reference Guide bc1000 and bc1500
Removal and Replacement
2. If the blade is active, notify the users and stop applications as necessary.
3. Shut down the operating system. This may shut off the blade PC power.
4. If the blade PC still has power, power down the blade PC by either:
❏ Using the Integrated Administrator or
❏ Pressing the power button 6 on the front of the blade PC above.
To perform an emergency shut down of the blade PC, press and hold the blade power button for
four seconds.
Ä
CAUTION: Performing an emergency shutdown on a blade PC may result in the loss of any unsaved
data.
Item LED Status Description
1 Unit
Identification
Off =
Blue =
Blue blinking =
Off
Identification of blade PC
Being emotely accessed
2 Health Off =
Green =
Amber =
Red =
Red blinking =
Blade PC off
Blade PC on and good health
Blade PC degraded or power-up prohibited ny
the Integrated Administrator.
Blade PC critical
Blade PC critical
3 NIC A Off =
Green=
Green blinking =
No connection
Linked to network
Linked and activity on the network
4 NIC B Off =
Green=
Green blinking =
No connection
Linked to network
Linked and activity on the network
5 Drive activity Off =
Green blinking =
No drive activity
Drive activity
6 Power Off =
Amber=
Green =
No AC power to enclosure or blade PC
Envclosutre on and health good
Blade PC power turned on
Service Reference Guide bc1000 and bc1500 352971-004 2–3
Removal and Replacement
2.2.2 Removing the BladeSystem PC
To remove a blade PC:
1. Power down the blade PC. See “Removal and Replacement” on page 1
2. Press the release latch 1.
3. Pull down the ejector lever 2.
4. Remove the blade PC from the enclosure.
To install a new blade PC, reverse the removal procedures.
2–4 352971-004 Service Reference Guide bc1000 and bc1500
Removal and Replacement
2.2.3 Replacing the Memory
1. Power down the blade PC. See “Removal and Replacement” on page 1
2. Remove the blade.
3. Release the latches on each side of the DIMM slot 1. This will allow the module to rotate
upwards.
4. Remove the DIMM from the slot 2.
Service Reference Guide bc1000 and bc1500 352971-004 2–5
Removal and Replacement
To replace the module:
1. Insert the DIMM at a 15 degree angle 1, making sure that the notch on the bottom of the
DIMM aligns with the notch in the socket.
2. Press the DIMM down towards the board 2, ensuring that it is fully seated and the two
latches snap into place.
2–6 352971-004 Service Reference Guide bc1000 and bc1500
Removal and Replacement
2.2.4 Installing the Optional Graphics Diagnostic Card
1. Power down the Blade PC.
2. Remove the blade.
3. Lay the Blade PC down on a flat surface and install the graphics card into the sockets.
✎
The card’s pins are keyed so that it will only install one way.
To remove the card, pull it firmly, straight out of the sockets.
Service Reference Guide bc1000 and bc1500 352971-004 2–7
Removal and Replacement
2.2.5 Installing the Diagnostic Adapter
1. Power down the Blade PC.
2. Insert the adapter into the diagnostic connector on the front of the blade 1.
3. Tighten the thumbscrews that secure the adapter in place 2.
Attaching the USB 1.1 diagnostic adapter
Attaching the USB 2.0 diagnostic adapter
To remove the diagnostic adapter, reverse the removal procedures.
2–8 352971-004 Service Reference Guide bc1000 and bc1500
Removal and Replacement
Service Reference Guide bc1000 and bc1500 352971-005 3–1
3
Connectors and Passwords
3.1 Connectors and Jumpers
Connectors and Jumpers
Item Description
E49 Password jumper
P40 Graphics diagnostic card connector (outboard)
P41 Graphics diagnostic card connector (inboard)
SW50 or CMOS CMOS reset button
XBT RTC battery
XMM1 or DIMM1 Memory module socket 1
XMM2 or DIMM2 Memory module socket 2
XU1 Processor socket
3–2 352971-005 Service Reference Guide bc1000 and bc1500
Connectors and Passwords
3.2 Passwords
3.2.1 Remove a Setup Password
1. Power down the Blade PC.
2. Remove the blade.
3. Install a jumper on the E49 header.
4. Power up the unit. The password is now removed.
3.2.2 Establish a Setup Password
Power down the Blade PC.
1. Remove the blade.
2. Remove the jumper from the E49 header.
3. Power up and Use F10 retup to establish the setup pasword.
Service Reference Guide bc1000 and bc1500 352971-005 4–1
4
Diagnostics
4.1 Diagnostic Indicator Lights
Diagnostic Indicator Lights
Health
LED Activity Problem Corrective Action
Red Solid VRM (Blade system
board) failure
Replace blade.
Red 2 Blinks Unit overheating • Check processor heatsink.
• Verify system fans working properly.
• Replace blade.
Red 3 Blinks CPU (Blade system
board) failure
Replace blade.
Red 4 Blinks Blade power failure Move blade to different bay. If:
• problem follows the move, replace the
blade.
• problem is solved - enclosure backplane
problem.
Red 5 Blinks Bad memory or
memory-related error
• Reseat memory and reboot.
• Replace memory.
• Replace blade.
Red 6 Blinks Bad graphics
diagnostic card
• Replace graphics diagnostic card.
• Replace blade.
Red 7 Blinks Blade system board
failure
Replace blade.
Amber* Solid Bad ROM Upgrade • Flash ROM.
• Download or use a different ROM image.
*Main power turned on
#Main power turned off
4–2 352971-005 Service Reference Guide bc1000 and bc1500
Diagnostics
Amber# Solid Temperature Caution
graceful shutdown
Blade has shut down gracefully becasue of an
overtemperature situation. When main power is
reestablished, the condition will self-correct but
post-video POST message will be displayed.
NONE NONE Enclosure or blade
system board power
failure
If enclosure Health is OK, move blade to
different bay. If:
• problem follows the move, replace the
blade.
• problem is solved - enclosure backplane
problem.
*Main power turned on
#Main power turned off
Diagnostic Indicator Lights
Health
LED Activity Problem Corrective Action
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