Draytek VigorPhone 350 User manual

VigorPhone 350
Draytek
Brand
Draytek
Model
VigorPhone 350
Category
Telephones
Type
User manual
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VigorPhone 350
User’s Guide
Version: 1.1
Date: 21/06/2011
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Copyright Information
Copyright
Declarations
Copyright 2011 All rights reserved. This publication contains information that is
protected by copyright. No part may be reproduced, transmitted, transcribed, stored in a
retrieval system, or translated into any language without written permission from the
copyright holders.
Trademarks
The following trademarks are used in this document:
z Microsoft is a registered trademark of Microsoft Corp.
z Windows, Windows 95, 98, Me, NT, 2000, XP, Vista and Explorer are trademarks of
Microsoft Corp.
z Apple and Mac OS are registered trademarks of Apple Inc.
z Other products may be trademarks or registered trademarks of their respective
manufacturers.
Safety Instructions and Approval
Safety
Instructions
z Read the installation guide thoroughly before you set up the device.
z The router is a complicated electronic unit that may be repaired only be authorized
and qualified personnel. Do not try to open or repair the router yourself.
z Do not place the device in a damp or humid place, e.g. a bathroom.
z The device should be used in a sheltered area, within a temperature range of +5 to
+40 Celsius.
z Do not expose the device to direct sunlight or other heat sources. The housing and
electronic components may be damaged by direct sunlight or heat sources.
z Do not deploy the cable for LAN connection outdoor to prevent electronic shock
hazards.
z Keep the package out of reach of children.
z When you want to dispose of the device, please follow local regulations on
conservation of the environment.
Warranty
We warrant to the original end user (purchaser) that the device will be free from any
defects in workmanship or materials for a period of two (1) years from the date of
purchase from the dealer. Please keep your purchase receipt in a safe place as it serves
as proof of date of purchase. During the warranty period, and upon proof of purchase,
should the product have indications of failure due to faulty workmanship and/or
materials, we will, at our discretion, repair or replace the defective products or
components, without charge for either parts or labor, to whatever extent we deem
necessary tore-store the product to proper operating condition. Any replacement will
consist of a new or re-manufactured functionally equivalent product of equal value, and
will be offered solely at our discretion. This warranty will not apply if the product is
modified, misused, tampered with, damaged by an act of God, or subjected to abnormal
working conditions. The warranty does not cover the bundled or licensed software of
other vendors. Defects which do not significantly affect the usability of the product will
not be covered by the warranty. We reserve the right to revise the manual and online
documentation and to make changes from time to time in the contents hereof without
obligation to notify any person of such revision or changes.
Be a Registered
Owner
Web registration is preferred. You can register your device via
http://www.draytek.com.
Firmware & Tools
Updates
Due to the continuous evolution of DrayTek technology, all devices will be regularly
upgraded. Please consult the DrayTek web site for more information on newest
firmware, tools and documents.
http://www.draytek.com
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Regulatory Information
Federal Communication Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment off and
on, the use is encouraged to try to correct the interference by one of the following measures:
z Reorient or relocate the receiving antenna.
z Increase the separation between the equipment and receiver.
z Connect the equipment into an outlet on a circuit different form that to which the receiver is connected.
z Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device may accept any interference received, including interference that may cause undesired operation.
Please visit http://www.draytek.com/user/AboutRegulatory.php.
CE Notice (European Union)
The symbol indicates compliance of this equipment to the EMC Directive and the Low Voltage Directive of
the European Union. These markings indicate that this system meets the following technical standards:
z EN 55022 — “Limits and Methods of Measurement of Radio Interference Characteristics of Information
Technology Equipment.”
z EN 55024 — “Information technology equipment - Immunity characteristics - Limits and methods of
measurement.”
z EN 61000-3-2 — “Electromagnetic compatibility (EMC) - Part 3: Limits - Section 2: Limits for
harmonic current emissions (Equipment input current up to and including 16 A per phase).”
z EN 61000-3-3 — “Electromagnetic compatibility (EMC) -Part 3: Limits - Section 3: Limitation of
voltage fluctuations and flicker in low-voltage supply systems for equipment with rated current up to and
including 16 A.”
z EN 60950 — “Safety of Information Technology Equipment.”
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Table of Contents
Chapter 1 Overview ...........................................................................................................9
1.1 Package Contents..................................................................................................................9
1.2 Product Description..............................................................................................................10
1.2.1 Front View.................................................................................................................................................10
1.2.2 Back View.................................................................................................................................................12
1.3 Setting Up the Phone ...........................................................................................................13
Chapter 2 Display Screen Configuration......................................................................15
2.1 Call History...........................................................................................................................16
2.1.1 Missed Calls.............................................................................................................................................. 16
2.1.2 Answered Calls......................................................................................................................................... 16
2.1.3 Dialed Calls............................................................................................................................................... 16
2.2 Phone Book..........................................................................................................................17
2.2.1 Creating a New Entry................................................................................................................................ 17
2.2.2 Modifying or Deleting a Contact................................................................................................................ 17
2.3 Phone Settings.....................................................................................................................17
2.3.1 Always Forward ........................................................................................................................................18
2.3.2 Busy Forward............................................................................................................................................ 18
2.3.3 No Answer Forward..................................................................................................................................18
2.3.4 Speed Dial / BLF (Busy Lamp Field)......................................................................................................... 18
2.3.5 Ring Tone .................................................................................................................................................19
2.3.6 Music On Hold ..........................................................................................................................................19
2.3.7 Auto Answer..............................................................................................................................................19
2.4 Alarm Clock..........................................................................................................................20
2.4.1 Alarm Time................................................................................................................................................20
2.4.2 Repeat 20
2.5 Calendar...............................................................................................................................20
2.5.1 Viewing the Schedule List.........................................................................................................................20
2.5.2 Setting up Schedules................................................................................................................................20
2.6 System Settings....................................................................................................................21
2.6.1 Date/ Time ................................................................................................................................................21
2.6.2 LCD Contrast............................................................................................................................................ 21
2.6.3 LCD Back Light Timeout........................................................................................................................... 21
2.6.4 Firmware Version...................................................................................................................................... 21
2.6.5 Serial Number...........................................................................................................................................22
2.6.6 Factory Default..........................................................................................................................................22
2.6.7 Reboot 22
2.7 General SIP Settings............................................................................................................23
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2.7.1 Codec Priority ...........................................................................................................................................23
2.7.2 SIP Listen Port..........................................................................................................................................23
2.7.3 RTP Port Base..........................................................................................................................................23
2.7.4 RFC2833 Payload Type............................................................................................................................ 23
2.7.5 G.711 Frame Size.....................................................................................................................................24
2.7.6 G.723 Frame Size.....................................................................................................................................24
2.7.7 G.729 Frame Size.....................................................................................................................................24
2.7.8 G.722 Frame Size.....................................................................................................................................24
2.7.9 Signaling Precedence............................................................................................................................... 24
2.7.10 Voice Precedence...................................................................................................................................24
2.8 SIP Accounts........................................................................................................................24
2.9 Network ................................................................................................................................26
2.9.1 LAN Port Settings .....................................................................................................................................26
2.9.2 PC Port Settings .......................................................................................................................................26
2.9.3 VLAN Settings........................................................................................................................................... 26
2.9.4 NAT / Bridge .............................................................................................................................................27
2.9.5 NTP Server...............................................................................................................................................27
2.9.6 LAN Port MAC Address ............................................................................................................................28
2.9.7 PC Port MAC Address .............................................................................................................................. 28
Chapter 3 Web Configuration .........................................................................................29
3.1 Call History...........................................................................................................................30
3.2 Phone Book..........................................................................................................................31
3.3 Phone Settings.....................................................................................................................32
3.3.1 Call Forward..............................................................................................................................................32
3.3.2 Speed Dial ................................................................................................................................................32
3.3.3 Ring Tone .................................................................................................................................................34
3.3.4 Digit Map...................................................................................................................................................35
3.3.5 Voice Settings........................................................................................................................................... 37
3.4 Alarm Clock..........................................................................................................................39
3.5 Calendar...............................................................................................................................39
3.6 System Settings....................................................................................................................41
3.6.1 Firmware Upgrade....................................................................................................................................41
3.6.2 Backup & Recover Setting........................................................................................................................ 42
3.6.3 Administrator Password............................................................................................................................43
3.6.4 Factory Default..........................................................................................................................................43
3.6.5 Reboot .....................................................................................................................................................43
3.7 General SIP Settings............................................................................................................44
3.7.1 Port Setting............................................................................................................................................... 44
3.7.2 Codec Setting ...........................................................................................................................................44
3.7.3 Other Settings...........................................................................................................................................45
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3.8 SIP Accounts........................................................................................................................46
3.9 Network ................................................................................................................................48
3.9.1 Status .....................................................................................................................................................49
3.9.2 LAN Port Settings .....................................................................................................................................49
3.9.3 PC Port Settings .......................................................................................................................................51
3.9.4 NTP & Time Settings ................................................................................................................................52
3.9.5 IP Mapping................................................................................................................................................ 53
3.9.6 Routing Table............................................................................................................................................ 54
Chapter 4 Operation ........................................................................................................55
4.1 Answering a Call...................................................................................................................55
4.2 Making a Call........................................................................................................................55
4.2.1 Dialing with the Keypad ............................................................................................................................55
4.2.2 Looking up a Number from the Phone Book............................................................................................. 55
4.2.3 Making a Call to an IP Address.................................................................................................................55
4.2.4 Making a Call to SIP Server...................................................................................................................... 55
4.2.5 Speed/BLF (Busy Lamp Field).................................................................................................................. 55
4.2.6 Dialing to Multiple SIP Accounts...............................................................................................................56
4.2.7 Redialing a Number .................................................................................................................................. 56
4.3 Call Options..........................................................................................................................56
4.3.1 Using the Speaker Phone.........................................................................................................................56
4.3.2 Putting a Call on Hold ............................................................................................................................... 56
4.3.3 Conducting a ThreeWay Conference Call............................................................................................... 57
4.3.4 Transferring a Call .................................................................................................................................... 57
4.3.5 Using the Intercom Function..................................................................................................................... 57
4.3.6 Blocking All Calls Using the DND Function...............................................................................................57
4.3.7 Checking Voice Messages........................................................................................................................ 57
4.4 Set up VigorPhone 350 with VigorIPPBX2820.....................................................................58
Appendix A Upgrade VigorPhone 350 ...........................................................................63
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Chapter 5 Operation
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VigorPhone enables you to make phone calls through the IP network instead of calling through a
tradition local PSTN line.
It is workable with VigorIPPBX series for auto provision capability. To manage various calling
purposes, VigorPhone supports multi-sip registration with different accounts (up to 10) and support
G.722 codec for promoting voice quality. The simple WEB UI based configuration allows you to
operate VigorIPPBX with ease.
Read this user manual carefully to learn how to operate this product and take advantage of its features.
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When unpacking the VoIP phone, ensure all the following items are present and undamaged. If anything
appears to be missing or broken, contact your dealer for a replacement.
1. IP Phone (main body) 1 pc
2. Handset 1 pc
3. Phone Stand /Bracket 1 pc
4. Network Cable 1 pc
5. AC Adapter 1 pc
6. Quick Start Guide 1 pc
7. CD (Documentation) 1 pc
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This VoIP Phone features based on SIP (RFC 3261). Please familiarize yourself with the functions of
the VoIP phone.
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Item Name Description
1 Incoming call
indicator
A red light indicates an incoming call.
2 Display screen Displays calls and status information.
3 4-way Navigation
keys
Press to scroll through lists and menus on the display.
4 ENTER key Press to enter a menu.
5 MENU Press to enter the menu options or exit to standby mode.
6 VOICE MAIL Press to listen to voice mail messages.
Steady red lights on means there is a new voice message.
7 Memory keys with
LED indicators
(Speed dial \BLF)
Press any of the keys to speed dial the preset contact number.
By enable BLF (Busy Lamp Field) to a specify SIP server, each key
enables indication of line status from a SIP server.
There are three status that BLF lights on:
Steady green lights when the line is not in use and registered to
SIP server.
Steady red lights when the line is busy.
Blink red lights when the line is ringing
8 SPEAKER Activates the speakerphone to allow hands free conversations.
9 Alphanumerical keys Press these keys to enter phone numbers and texts.
10 Headset Press to activate a call using external headset.
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Soft Keys
Icom
(Intercom)
Press the button and the extension number you want to dial. The call
will be automatically established with the other end.
Missed Press to view missed calls information.
DND(Do Not
Disturb)
Press to block all incoming calls.
P.book(Phone Book) Press to access the personal phonebook directory.
Trans.(Transfer) Press to transfer a call.
Conf.(Conference) Press to initiate a conference call.
Schdl.(Schedule) Press to create, view, edit, or delete schedule.
Select Press to apply setting.
Edit To edit the selected item.
Back To go back to the previous level.
Save Save the related information.
Apply To save and apply changes.
Info.(Information) Press to view settings of the selected option.
Function Keys
LINE 1 / LINE 2 There are two LINEs buttons in this IP Phone. Each line represented
a SIP call for the following status:
- The line is not used the line stays no lights.
- Dialing a call, the selected line key lights on steady green If a call
has sent Green lights off and turns on steady red light.
* When an existing call has been put on hold, the represented Line
lights blanking green.
HOLD Press to put an active call on hold.
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REDIAL Press to call from call history dialed Calls.
12 Volume control keys Press to increase or decrease the volume of the ringer tone or talking
volume in handset, handset, or speakerphone.
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Item Name Description
1 Handset Jack Connects to the phone. RJ-9
2 Headset Jack Connects to an external headset.RJ-9
3 LAN/ PoE Port Connects to LAN cable. 10/100Mbps RJ-45 port for LAN (uplink)
connection. If you are using Power over Ethernet (PoE), the power to
the phone is supplied when you connect the Ethernet cable. Draws
power from either spare line or signal line.
4 PC Port Connects to PC. 10/100Mbps RJ-45 port for PC (downlink)
connection.
5 Power Jack Connects to AC power adapter. 12V DC power port.
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The following illustration shows how to connect the VoIP phone to power, LAN, WAN, and the handset
or a headset.
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The menu directory enables you to setup the product configuration from Phone Settings, VoIP settings,
and Network settings. Follow these steps to access the menu and the menu items.
1. Press the Menu key to access the menu.
2. Scroll through the main menu options
using the 4-way navigation keys and press
the Enter key to view the submenu.
3. Repeat the previous step to browse
through the menu items, submenus, and
options.
4. Press the Back soft key to cancel your
selection and go back to the previous
level of the menu.
5. To choose a menu setting, press the Enter
key.
Entering to the areas Phone Settings, General SIP Settings, SIP Accounts and Network submenus.
NOTE: Default login-in timeout 2:00.
When you access the menu, the display screen shows the menu options and the soft key. There are four
soft key located under the display screen. Soft key items vary depending on the menu options.
For example, the illustration below shows the main menu options and two available soft key, Select and
Back.
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The VoIP phone stores information about all calls made or received.
NOTE: The lists are stored from the newest to oldest entries. The oldest entries are deleted as new
entries are added. The maximum entry for each item is 200 records.
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The Missed Calls list consists of the calls that are not answered. You can choose to dial, save, or delete
or see details of a single missed call from the missed call logs. For quick access to missed calls, simply
press the Missed soft key from the main menu. Select a call from the list by pressing the up/ down
navigation keys and choose a soft key option.
Use the soft keys to do the following functions:
z Dial: Dial the number of the selected call.
z Save: Save the related information about the call.
z Detail: Press to view a call details or enter to submenu Delete to erase a record.
z Back: Press to go back to the previous level: Call History submenu.
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The Answered Calls list consists of the most recent numbers answered. You can choose to dial, save, or
delete or see details of a single entry from the answered call logs. Select a call from the list by pressing
the navigation up/ down keys and choose a soft key option.
Use the soft keys to do the following functions:
z Dial: Dial the number of the selected call.
z Save: Save the related information about the call.
z Detail: Press to view a call details or enter to submenu Delete to erase a record.
z Back: Press to go back to the previous level: Call History submenu.
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The Dialed Calls list consists of the most recent numbers dialed. You can choose to save, dial or view a
single entry from the dialed call logs. Select a call from the dialed history by pressing the up/ down
navigation keys and choose a soft key option.
Use the soft keys to do the following functions:
z Dial: Dial the number of the selected call.
z Save: Save the related information about the call.
z Detail: Press to view a call details or enter to submenu Delete to erase a record.
z Back: Press to go back to the previous level: Call History submenu.
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The phone book feature enables you to view and create entries for your contacts and edit their contact
information.
NOTE: The lists are stored from the newest to oldest entries. The oldest entries are deleted as new
entries are added. The maximum entry for each item is 200 records.
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To create a new entry, follow the steps below:
1. Press New.
2. Type the name of the new contact.
3. Input the number of the new contact.
4. Press navigation down key to input Domain address or press Edit to choose Domain of the contact’s
IP address.
5. Press the Save soft key to save the new contact’s information.
NOTE: There are three options in “Domain” field:
a. Empty: VoIP Phone will deliver dial the number into the current selected SIP profile.
b. User Define: Entering SIP domain manually.
c. Select an existing SIP profile.
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To modify contact information, follow the steps below:
1. Select the contact to modify or delete.
2. Press Detail then select Edit to modify or select Delete to erase the current record.
Use the soft keys to do the following functions:
z Dial: Dial the number of the selected contact.
z New: Create a new contact and save the contact information: name, number and domain name.
z Detail: Press to view contact information or enter to submenu Edit/Delete to modify/erase a record.
z Back: Press to go back to the previous level: Main Menu.
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Phone Settings allows you to set up phone features such as call forwarding, speed dialing, and more.
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Always Forward allows you to set the account number to which all incoming calls are to be forwarded.
This function requires you to input the following:
z Number: The phone number to forward all incoming calls.
z Account: This refers to the SIP account number.
Use the soft key to delete, clear, and save entries or to go back the previous menu.
Once you have completed “Number” and “Account” settings, using “Edit” to enable “Always Forward”.
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Busy Forward allows you to set the account number to which incoming calls are to be forwarded when
the line is busy. This function requires you to input the following:
z Number: The phone number to forward incoming calls.
z Account: This refers to the SIP account number.
Use the soft key to delete, clear, and save entries or to go back the previous menu.
Once you have completed “Number” and “Account” settings, using “Edit” to enable “Busy Forward”.
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No Answer Forward allows you to forward the phone number and a specific SIP account when no
answered for a period of time. This function requires you to input the following:
z Number: The phone number to forward incoming calls.
z Account: This refers to the SIP account number.
z Timeout: This refers to a period of time (10 sec ~ 50 sec) without answering the call.
Use the soft key to delete, clear, edit and save entries or to go back the previous menu.
Once you have completed “Number”, “Account”, and “Timeout” settings, using “Edit” to enable “No
Answer Forward”.
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Speed Dial: Allows you to enter an index code, press a button to place a call (rather than dialing the
number manually).
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BLF: Allows you to monitor the line status (in-use/idle/busy) of a phone line associated with a speed-
dial button.
You can assign 16 speed dial or BLF up-to hotkeys to this VoIP phone. Select one of the memory keys
you want to assign speed dial number, Press Select soft key. To assign speed dial, you are required to
input the following:
z Number: The phone number to assign speed dial.
z Account: This refers to the SIP profile created in this VoIP Phone.
z Speed Dial/BLF: Select “Speed Dial” or “BLF” mode.
Once you have completed “Number” and “Account” settings, using “Edit” to select “Speed Dial” or
“BLF”.
Use the soft key to do the following functions:
z Delete: Press to delete a character value.
z Clear: Press to clear the entire value.
z Save: Press to save speed dial settings.
z Back: Press to go back to the previous level: Speed Dial submenu.
z Edit: Press to modify the selected setting.
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The VoIP phone provides 3 ring tone types. You can select the ring tone type according to your
preference. You can also upload the ring tones you like from the web.
To set the ring tone type, do the following:
1. Use the up and down navigation keys to select the ring tone you prefer, and then press the Select soft
key to confirm your selection.
2. Press the Save soft key to save your settings.
To adjust the ring tone’s volume, simply press the upper/bottom end of the volume control key to
increase/decrease the ring tone volume.
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The Music on Hold function enables the VoIP phone to play music when a caller is placed on hold.
z Disable: Select to disable this function.
z Enable: Select to enable this function.
Press the Save soft key to save Music On Hold settings.
When you enable the Music On Hold function, next time you receive a second call, press the Hold soft
key to attend to the new call, and the first caller will listen to the music while waiting for you to answer.
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When Auto Answer is enabled, VigorPhone 350 will automatically answer the incoming call in
speakerphone mode.
z Disable: Select to disable this function.
z Enable: Select to enable this function.
Press the Save soft key to save the settings.
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The Alarm Clock submenu allows you to set the phone to sound an alarm at a specific time.
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Specify the time for the alarm to sound. Use the soft keys to do the following functions:
z On / Off: Press to turn alarm on or off.
z Edit: Press to edit the alarm time.
z Apply: Press to save and apply settings.
z Back: Press to go back to the previous level: Main Menu.
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Setting Repeat On enables the alarm to sound everyday at the specified time. Use the soft keys to do the
following functions:
z On / Off: Press to set repeat on or off.
z Apply: Press to save and apply settings.
z Back: Press to go back to the previous level: Main Menu.
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Use the Calendar function to plan your schedules. This function allows you to let the phone remind you
through a ring at the scheduled time. You can use the navigation keys or the Goto soft key to select a
date on the calendar.
Use the soft key to do the following functions:
z Schdl.: Press to create, view, edit, or delete schedule.
z New: Press to create a new schedule.
z Goto: Press to enter and go to a specific date.
z Back: Press to go back to the previous level: Main Menu.
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1. Select the date on which you want to view the schedule list.
2. Press the Schdl. soft key, you will see the schedule list set for the selected date.
3. Use the soft key to do the following functions:
z New: Press to create a new schedule.
z Detail: Press to view the selected schedule. When the schedule is displayed on the screen, you can
edit and delete the schedule using the soft key.
z Back: Press to go back to the previous level: Calendar submenu.
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You can make schedules/notes in the phone as your daily reminder. Follow the steps below:
1. Select the date to setup schedule.
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Draytek VigorPhone 350 User manual

VigorPhone 350
Draytek
Brand
Draytek
Model
VigorPhone 350
Category
Telephones
Type
User manual
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