VTech CS2111 User manual

i

Congratulations

on purchasing your new VTech product.

Before using this telephone, please read

the Important safety instructions

on page 32 of this manual.

This manual has all the feature operations and troubleshooting necessary

to install and operate your new VTech telephone. Please review this manual

thoroughly to ensure proper installation and operation of this innovative and

feature rich VTech product. For support, shopping, and everything new at

VTech, visit our website at www.vtechphones.com.

In Canada, please visit www.vtechcanada.com.

The ENERGY STAR® program (www.energystar.gov) recognizes and encourages

the use of products that save energy and help protect our environment. We are

proud to mark this product with the ENERGY STAR® label indicating it meets the

latest energy efficiency guidelines.

www.vtechphones.com

Table of contents

ii

Getting started . . . . . . . . . . . . . . . 1

Parts checklist . . . . . . . . . . . . . . . .1

Telephone base installation. . . . . . . . . . 2

Battery installation and charging . . . . . . . 3

Wall mounting. . . . . . . . . . . . . . . . . 4

Handset layout . . . . . . . . . . . . . . . . 5

Telephone base layout . . . . . . . . . . . .6

Telephone settings . . . . . . . . . . . . . 7

Date and time . . . . . . . . . . . . . . . . . 7

Ringer. . . . . . . . . . . . . . . . . . . . . 8

Ringer volume . . . . . . . . . . . . . . . . 8

Dial mode . . . . . . . . . . . . . . . . . . . 9

Home area code . . . . . . . . . . . . . . . 9

Language . . . . . . . . . . . . . . . . . . 10

Clear voicemail . . . . . . . . . . . . . . . 10

Telephone operation . . . . . . . . . . . 11

Make calls . . . . . . . . . . . . . . . . . 11

Answer calls . . . . . . . . . . . . . . . . 11

End calls . . . . . . . . . . . . . . . . . . 11

Volume . . . . . . . . . . . . . . . . . . . 11

Channel . . . . . . . . . . . . . . . . . . . 11

Call waiting . . . . . . . . . . . . . . . . . 12

Temporary tone dialing . . . . . . . . . . . 12

Redial . . . . . . . . . . . . . . . . . . . . 13

Find handset . . . . . . . . . . . . . . . . 13

Directory . . . . . . . . . . . . . . . . . . 14

Store a directory entry . . . . . . . . . . . 14

Character chart . . . . . . . . . . . . . . . 15

Review the directory . . . . . . . . . . . . 15

Edit a directory entry . . . . . . . . . . . . 16

Delete a directory entry . . . . . . . . . . . 17

Copy a directory entry into speed dial . . . 18

Dial a number from the directory . . . . . . 18

Speed dial . . . . . . . . . . . . . . . . . 19

Store a speed dial entry . . . . . . . . . . 19

Edit a speed dial entry . . . . . . . . . . . 20

www.vtechphones.com iii

Table of contents

Delete a speed dial entry . . . . . . . . . . 21

Dial a speed dial number . . . . . . . . . . 21

Reassign speed dial locations . . . . . . . 22

About caller ID . . . . . . . . . . . . . . . 23

Call log . . . . . . . . . . . . . . . . . . . 24

Review the call log . . . . . . . . . . . . . 25

Make a call log entry ready to dial . . . . . 25

Dial a call log number. . . . . . . . . . . . 26

Save a call log entry to the directory . . . . 27

Delete from the call log . . . . . . . . . . . 28

Call log display screen messages . . . . . 29

Appendix . . . . . . . . . . . . . . . . . . 30

Handset display screen messages . . . . . 30

Battery . . . . . . . . . . . . . . . . . . . 31

Important safety instructions . . . . . . . . 32

Troubleshooting. . . . . . . . . . . . . . . 33

Operating range . . . . . . . . . . . . . . 42

Maintenance . . . . . . . . . . . . . . . . 42

About cordless telephones . . . . . . . . . 43

Warranty . . . . . . . . . . . . . . . . . . 43

FCC, ACTA and IC regulations . . . . . . . 45

The RBRC® seal . . . . . . . . . . . . . . 46

Technical specications . . . . . . . . . . 47

Index . . . . . . . . . . . . . . . . . . . . 48

www.vtechphones.com 1

Getting started Basic operation

Getting started

To purchase

a replacement

battery or power

adapter, visit our

website at www.

vtechphones.

com or call

1 (800) 595-9511.

In Canada, go to

www.vtechcanada.

com or call 1 (800)

267-7377.

•

7. User’s manual

1. Handset

6. Telephone base

3. Telephone base

power adapter

2. Telephone line cord

5. Battery

4. Battery compartment

cover

Parts checklist

Your telephone contains the following items. Save your sales receipt and original

packaging in case your telephone needs warranty service.

FLASH

OFF

TAL K

PROG

REDIALCHAN

DEL ET E PAUSE

DEF

JKL

PQRS

WX Y Z

OPER

TUV

MNO

TONE

ABC

VOL-/CID

SELECT

VOL+/

F

I

N

D

H

A

N

D

S

E

T

www.vtechphones.com

2

Getting started

Use only the

power adapter

supplied with this

product. To order

a replacement,

visit our website at

www.vtechphones.

com or call

1 (800) 595-9511.

In Canada, go to

www.vtechcanada.

com or call 1 (800)

267-7377.

The power unit

is intended to be

correctly oriented

in a vertical

or oor mount

position. The

prongs are not

designed to hold

the plug in place

if it is plugged into

a ceiling or an

under-the-table/

cabinet outlet.

•

Telephone base

Telephone line cord

Electrical outlet

(not controlled by

a wall switch)

Telephone base

power adapter

Telephone

wall jack

DSL lter (not included)

for DSL users

Telephone base installation

Install the telephone base as shown below. Make sure that the electrical outlet is

not controlled by a wall switch. Also, if you receive high speed internet through

your telephone line (commonly referred to as DSL), you may need to install a DSL

lter to the telephone line between the telephone base and the telephone wall

jack. Contact your DSL service provider for more information about DSL lters.

www.vtechphones.com 3

Getting started Basic operation

Getting started

If the handset will

not be used for

a long period of

time, remove the

battery to prevent

possible leakage.

To purchase a

replacement

battery, visit our

website at www.

vtechphones.

com or call

1 (800) 595-9511.

In Canada, go to

www.vtechcanada.

com or call 1 (800)

267-7377.

•

Battery installation and charging

Install the battery as shown below. The battery may have enough charge for short

calls. For best performance, charge the battery for at least 16 hours before use.

When the battery power is low, BATTERY LOW and the battery low indicator

will be displayed on the handset screen. When fully charged, the handset

battery provides approximately three and a half hours of talk time and three and

a half days of standby time.

Insert the plug of the battery as indicated. Make sure it is plugged securely

and matches the color-coded label inside the battery compartment.

Place the battery with the label THIS SIDE UP facing up and the wires inside

the battery compartment.

Align the cover at against the battery compartment, then slide it upwards

until it clicks into place.

Charge the handset by placing it in the telephone base and CHARGING... will

be displayed on the handset screen.

1.

2.

3.

4.

1234

FLASH

OFF

TALK

PROG

REDIAL

CHAN

DELE TE PAUSE

DEF

JKL

PQRS

WX YZ

OPER

TUV

MNO

TONE

ABC

VOL-/CID

SELECT

VOL+/

THIS SIDE UP

Battery Pack

BT-17233/BT-27233

3.6V 300mAh Ni-Cd

ARNING: DO NOT BURN OR

PUNCTURE BATTERIES

MADE IN CHINA

THIS SIDE UP

Battery Pack

BT-17233/BT-27233

3.6V 300mAh Ni-Cd

ARNING: DO NOT BURN OR

PUNCTURE BATTERIES

MADE IN CHINA

THIS SIDE UP

Battery Pack

BT-17233/BT-27233

3.6V 300mAh Ni-Cd

ARNING: DO NOT BURN OR

PUNCTURE BATTERIES

MADE IN CHINA

www.vtechphones.com

4

Getting started

Wall mounting

Your telephone base is ready for desktop use. If you prefer to mount your

telephone on the wall (optional), it is designed to mount on a standard telephone

wall plate.

You can mount the telephone base on the wall by positioning it so the mounting

studs will t into the corresponding holes on the telephone base. Slide the

telephone base down on the mounting studs until it locks into place.

www.vtechphones.com 5

Getting started Basic operation

Getting started

Handset layout

/VOL-/CID

• When the telephone is not in use, press to

review the call log.

• Press and hold to adjust the ringer volume when

in idle mode.

• During a call, press to decrease the listening

volume. A double beep will sound at the

lowest setting.

• Press to scroll down while in programming

mode.

PROG

• Press to enter programming mode while the

telephone is not in use.

/FLASH

• Press to make or answer a call.

• During a call, press to receive an incoming

call when you receive a call waiting alert.

CHAN/DELETE

• Switch to a clearer channel while on a call.

• Press and hold to delete all records in the

call log when in idle mode.

When reviewing the call log or redial list,

press to delete the displayed record.

•

/VOL+/

• Press to display the directory when the

telephone is not in use.

• Press and hold to adjust the ringer volume

when the telephone is not in use.

• During a call, press to increase the listening

volume. A double beep will sound at the

highest setting.

Press to scroll up while in programming

mode.

•

FLASH

OFF

TAL K

PROG

REDIALCHAN

DEL E T E PA US E

DEF

JKL

PQRS

W X Y Z

OPER

TUV

MNO

TO NE

ABC

VOL-/CID

SELECT

VOL+/

SELECT

• Press to store a programming option or a

directory entry.

OFF

• During a call, press to hang up.

• Press and hold for two seconds when

the telephone is not in use to erase the

MISSED CALLS display.

• During programming, press to exit without

making changes.

REDIAL/PAUSE

• Press repeatedly to review the redial list .

• While dialing or entering numbers into the

directory, press to insert a dialing pause.

TONE*

•

Press to switch to tone dialing temporarily

when using pulse (rotary) service (page 12).

#

•

Press repeatedly to display other dialing

options when reviewing the call log (page 25).

www.vtechphones.com

6

Getting started

Telephone base layout

F

I

N

D

H

A

N

D

S

E

T

FIND HANDSET

Press to page the handset.•

www.vtechphones.com 7

Basic operation

Telephone settings

Date and time

If you subscribe to caller ID service, the date and time will be set automatically

with the next incoming call. If you do not have caller ID service, you can set the

date and time manually.

Press PROG when the handset is in idle mode.

Press or until DATE/TIME is displayed. Press SELECT.

When the hour is ashing, press or until the screen displays the correct

hour and then press SELECT.

When the minute is ashing, press or until the screen displays the correct

minute and then press SELECT.

When AM or PM is ashing, press or to choose AM or PM and then press

SELECT.

When the month is ashing, press or until the screen displays the correct

month and then press SELECT.

When the date is ashing, press or until the screen displays the correct

date and then press SELECT.

You will hear a conrmation tone.

1.

2.

3.

4.

5.

6.

7.

8.

In the event of a

power failure, the

time may need to

be reset.

•

FIND HANDSET

Press to page the handset.•

www.vtechphones.com

8

Telephone settings

Ringer

You can select from the different ringers.

Press PROG when the handset is in idle mode.

Press or until the screen displays RINGER: and the current setting.

Press SELECT. The current setting ashes, and you will hear a sample of

the ringer.

Press or to select RINGER: 1, 2, 3 or 4. You will hear a sample of each

ring tone.

Press SELECT to conrm your selection. You will hear a conrmation tone.

Ringer volume

You can change the ringer volume to a comfortable level or turn the ringer off.

Press PROG when the handset is in idle mode. Press or until the screen

displays RINGER VOL: and the current setting.

-OR-

Press and hold or until the screen displays RINGER VOL: and the current

setting when the handset is in idle mode.

The current setting ashes, and you will hear a sample of the ringer volume.

Press or to select ringer volume from OFF, LOW or HI. You will hear a

sample of the selected volume level.

Press SELECT to conrm your selection. You will hear a conrmation tone.

1.

2.

3.

4.

5.

1.

2.

3.

4.

If the ringer

volume is set to

off, RINGER OFF

will be displayed.

Even if the ringer

is set to off, the

handset will still

ring when you

press

FIND HANDSET.

•

www.vtechphones.com 9

Basic operation

Telephone settings

Dial mode

If you have touch tone service, the telephone is ready for use as soon as the

battery is charged. If you have pulse (rotary) service, you will need to change

the dial mode.

Press PROG when the handset is in idle mode.

Press or until the screen displays DIAL MODE: and the current setting.

Press SELECT. The current setting ashes.

Press or to select TONE or PULSE.

Press SELECT to conrm your selection. You will hear a conrmation tone.

Home area code

If you dial your local calls using only seven digits (no area code required), program

your home area code, following the steps below. By programming your home area

code, caller ID will display only the phone number without area code when you

receive calls from callers in your local area.

Press PROG when the handset is in idle mode.

Press or until the screen displays HOME AREA CODE.

Press SELECT. The stored area code is displayed with the rst digit ashing.

Use the dial key pad to enter the desired home area code.

Press SELECT to conrm. You will hear a conrmation tone.

1.

2.

3.

4.

5.

1.

2.

3.

4.

5.

If, in the future,

your phone

service provider

requires you to

dial the area code

when making

a local call,

reprogram your

home area code

to 000.

•

www.vtechphones.com

10

Telephone settings

Language

Press PROG when the handset is in idle mode.

Press or until LANGUAGE is displayed.

Press SELECT. The current setting ashes.

Press or until the screen displays the desired language (ENGLISH,

ESPANOL or FRANCAIS).

Press SELECT to conrm your selection. You will hear a conrmation tone.

Clear voicemail

If you subscribe to voicemail services provided by your telephone company,

NEW VOICEMAIL will be displayed on the handset when you have new voicemail

messages. Please contact your local telephone company for more information

about voicemail service.

After reviewing all new messages, the NEW VOICEMAIL indicator will be turned

off. However, if the indicator remains on after you have listened to all new voicemail

messages, follow these steps to manually turn off the indicator:

Press PROG when the handset is in idle mode.

Press or until the screen displays CLR VOICEMAIL.

Press SELECT. The screen displays CLEAR? and the current setting ashes.

Press or to select YES.

Press SELECT to conrm your selection. You will hear a conrmation tone.

1.

2.

3.

4.

5.

1.

2.

3.

4.

5.

The clear voicemail

feature only

removes the

display

NEW VOICEMAIL

on the handset.

It does not delete

your voicemail

message(s).

•

www.vtechphones.com 11

Basic operation

Telephone operation

Make calls

Press /FLASH and then use the dial pad keys to dial a number.

-OR-

Enter the phone number rst. Press to backspace and erase digits.

Press /FLASH to dial.

Answer calls

Press any dial pad keys (except /VOL-/CID, /VOL+/ and OFF) to answer

an incoming call.

End calls

Press OFF or put the handset back in the telephone base to end a call.

Volume

Press /VOL-/CID or /VOL+/ to adjust the listening volume during

a conversation.

Channel

Press CHAN/DELETE to switch to a clearer channel while on a call.

•

1.

2.

•

The call timer

will be activated

during a call to

show call duration.

•

www.vtechphones.com

12

Telephone operation

Call waiting

If you subscribe to call waiting service and you are on a call when a new call

comes in, you will hear a beep. The caller ID information will be displayed if

you subscribe to combined caller ID with call waiting service from your local

telephone company.

Press /FLASH on the handset to put the current call on hold and answer

the incoming call.

Press /FLASH at anytime to alternate between calls.

Temporary tone dialing

If you have pulse (rotary) service, you can change from pulse to touch tone dialing

during a call by pressing TONE*. This is useful if you need to send touch tone

signals to access telephone banking or long distance services.

Once you have initiated your call by dialing the phone number in pulse (rotary), press

TONE*. Now, all subsequent key presses will be sent as touch tone signals.

After you hang up, the phone will return to pulse (rotary) dialing for the next call.

•

www.vtechphones.com 13

Basic operation

Telephone operation

Redial

The telephone stores the ve most recently dialed telephone numbers in the

redial list. When the list is full, the oldest entry is deleted to make room for the

new entry.

Press REDIAL/PAUSE repeatedly to review the redial list. Press

CHAN/DELETE to delete the displayed number.

Press /FLASH, then press REDIAL/PAUSE to dial the last telephone

number dialed.

-OR-

Press REDIAL/PAUSE repeatedly until the desired entry displays, then press

/FLASH to dial the number.

Find handset

Press FIND HANDSET on the telephone base to locate the handset when the

telephone is not in use. The handset will ring and **PAGING** will be displayed

on its screen.

Press FIND HANDSET again or put the handset back in the telephone base

to stop the paging tone.

-OR-

Press OFF on the handset.

•

F

I

N

D

H

A

N

D

S

E

T

F

I

N

D

H

A

N

D

S

E

T

www.vtechphones.com

14

Telephone operation

Directory

The directory can store up to 10 entries (including nine speed dial entries). Each

entry may consist of a number up to 24 digits and a name up to 14 characters.

Store a directory entry

Press PROG when in idle mode. The screen displays DIRECTORY.

Press SELECT. The screen displays ENTER NAME.

Use the dial pad keys to enter the name. See the Character chart on page 15.

Press to backspace and erase.

Press to advance.

When nished, press SELECT or PROG. The screen displays

ENTER NUMBER.

Use the dial pad keys to enter the telephone number.

Press to backspace and erase.

Press REDIAL/PAUSE to insert a dialing pause (P will be displayed).

Press SELECT or PROG. The screen displays DISTINCT RING? and the

current setting.

Press or to choose Y (yes) if you wish to customize this entry or choose

N (no) for a normal ringer. If you choose Y, a will be displayed with the

directory entry.

Press SELECT or PROG to conrm and you will hear a conrmation tone.

1.

2.

3.

•

4.

5.

•

6.

7.

8.

www.vtechphones.com 15

Basic operation

Telephone operation

Dial key Characters by number of key presses

123456

11

2A B C 2

3D E F 3

4G H I 4

5J K L 5

6M N O 6

7P Q R S 7

8T U V 8

9W X Y Z 9

00

* *

#&,, - . #

Character chart

Use the dial pad keys and the chart below to enter a name (up to 14 characters).

An error tone will sound if you try to enter more than 14 characters. Each press

of a particular key causes the characters to be displayed in the following order:

Review the directory

Press /VOL+/ when in idle mode. The screen displays DIRECTORY.

Press or to scroll through the entries stored in the directory alphabetically.

- OR -

Press the dial pad key for the rst letter of the name you want to search. If

necessary, scroll

or to nd the desired entry.

1.

2.

• When you reach

the end of the list

in the directory,

END OF LIST will

be shown on the

screen and there

will be a double

beep.

• If you press a

dial pad key for

alphabetical

search while in

the directory and

there are no entries

starting with the

letters of that key,

NO DATA will be

displayed on the

screen.

www.vtechphones.com

16

Telephone operation

Edit a directory entry

Press /VOL+/ when in idle mode. The screen displays DIRECTORY.

Press or to scroll through the entries stored in the directory alphabetically.

- OR -

Press the dial pad key for the rst letter of the entry you want to edit. If

necessary, scroll

or to nd the desired entry.

When the screen displays the desired entry, press

SELECT. Then press or until EDIT ashes.

Press SELECT. The screen displays the name and

number. The cursor appears at the end of the name.

• Use the dial pad keys to edit the name.

• Press to backspace and erase.

• Press to advance.

Press SELECT to move on to the phone number.

• Use the dial pad keys to edit the number.

• Press to backspace and erase.

• Press REDIAL/PAUSE to insert a dialing pause (P will be displayed).

Press SELECT. The screen displays DISTINCT RING? and the current setting.

Press or to choose Y (yes) if you wish to customize this entry, or choose

N (no) for a normal ringer. If you choose Y, a will be displayed with the

directory entry.

Press SELECT to conrm and you will hear a conrmation tone.

1.

2.

3.

4.

5.

6.

7.

8.

SPEED EDIT DEL

8005959511

www.vtechphones.com 17

Basic operation

Telephone operation

Delete a directory entry

Press /VOL+/ when in idle mode. The screen displays DIRECTORY.

Press or to scroll through the entries stored in the directory

alphabetically.

- OR -

Press the dial pad key for the rst letter of the entry you want to delete. If

necessary, scroll or to nd the desired entry.

When the screen displays the desired entry, press

SELECT. Then press or until DEL (delete) ashes.

Press SELECT. The screen displays ERASE NO YES

and the number. The current choice ashes.

Press until YES ashes.

Press SELECT. You will hear a conrmation beep.

1.

2.

3.

4.

5.

6.

SPEED EDIT DEL

8005959511

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VTech CS2111 User manual

VTech CS2111 User manual

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