Stern Quadrat 1000 DM Touchless Deck Mounted Faucet Installation guide

Brand
Stern
Model
Quadrat 1000 DM Touchless Deck Mounted Faucet
Type
Installation guide

This manual is also suitable for

INSTALLATION AND MAINTENANCE GUIDEINSTALLATION AND MAINTENANCE GUIDE
ELECTRONIC LAVATORY FAUCET
QUADRAT DM QUADRAT 1000 DM
1
INDEX TECHNICAL DATA
QUADRAT DM B 351020
QUADRAT DM E 351010
QUADRAT  DMB 351500
QUADRAT  DME 351510
Power supply:  x .V AA batteries or 9V transformer
Recommended water
pressure:
.. bar ( PSI)
With water pressure of more than 8 bars,
use a pressure reducing valve for reduction.
Preset sensor range:  mm / .” (customizable with optional remote control)
Minimum sensor range:  mm / .”
Maximum sensor range: mm / .”
Security time:  seconds (can be reduced with optional remote control)
Hot water temperature: Max ˚C
The information in this document reflects products at the date of printing. Stern Engineering Ltd reserves the right, subject to all applicable laws, at any time, at its sole discretion, and
without notice, to discontinue or change the features, designs, materials and other specications of its products, and to either permanently or temporarily withdraw any of the forgoing
from the market. All information in this document is provided “as is” without warranty of any kind, either expressed or implied, including but not limited to any implied warranties of mer-
chantability, tness for a particular purpose, or non-infringement. Stern Engineering Ltd assumes no responsibility for errors or omissions in the information presented in this document.
In no event shall Stern Engineering Ltd be liable for any special, incidental, indirect or consequential damages of any kind, or any damages whatsoever arising out of or in connection with
the use or performance of this information. The tradenames, trademarks, logos and service marks presented in this document, including their design, are the property of Stern Engineer-
ing Ltd or other third parties and you are not permitted to use them without the prior written consent of Stern Engineering Ltd or such third party as may own them.
TECHNICAL DATA
 PACK CONTENTS
PREINSTALLATION INFO
 INSTALLATION
 SETTINGS ADJUSTMENT WITH REMOTE CONTROL
 BATTERY REPLACEMENT BATTERY MODELS ONLY
 MAINTENANCE
Filters cleaning instructions
Care and cleaning of chrome and special nishes
Solenoid valve servicing
 SPARE PARTS LIST
 LIMITED WARRANTY
 TROUBLESHOOTING
2 3
PACK CONTENTS TRENDY
PACK CONTENTS TRENDY
QUADRAT DM
Familiarize yourself with the part names and conrm that the parts are included.
QUADRAT 1000 DM
x Filters
 x Filter
 x Filter adapter
 x solenoid and housing
 x Faucet and attachments  x Faucet and attachments
Familiarize yourself with the part names and conrm that the parts are included.
OR OR
 x Allen Key  x Allen Keys
Battery box for
 X .V batteries
Battery box for
 X .V batteries
B VERSIONS B VERSIONSE VERSIONS E VERSIONS
V transformer V transformer
4 5
PRE-INSTALLATION INFO
CHECK CONTENTS
Separate all parts from the packaging and check each part with the “Pack contents” section.
Pay attention to the dierent models variations.
Make sure all parts are accounted for before discarding any packaging material.
If any parts are missing, do not attempt to install your electronic faucet until you obtain the
missing parts.
WARNINGS
Do not install facing a mirror or any other electronic system operated by an infrared sensor.
To prevent reflection problems, it is recommended to keep a minimum distance of
. meters between the faucet and any other objects.
PREPARATION FOR INSTALLATION
Flush water supply lines thoroughly before installing the faucet. Do not allow dirt, Teflon tape or
metal particles to enter the faucet.
Shut o water supply.
Installations in Australia and New Zealand must comply with the requirements of AS/NZS .
INSTALLATION
STEP 1 – PREPARATION FOR MOUNTING THE FAUCET
1Shut o the water supply.
1 INLET VERSION
2 INLETS VERSION
2
Remove the hexagonal nut, the disk
and the gasket. Do not remove the
O-ring from the base of the faucet. DISC
GASKET
NUT
O-RING
STEP 2 – INSTALLING THE FAUCET
1
Place the faucet with O-ring into the
hole in deck or lavatory. Make sure
the O-ring is located between the
deck or lavatory and the bottom of
the faucet.
2
Slide the gasket, disk and hexagonal
nut over the flexible hose and secure
the faucet into place.
NUT
DISC
GASKET
O-RING
NUT
DISC
GASKET
O-RING
IMPORTANT
All plumbing is to be installed in accordance with applicable codes and regulations.
O-RING
RECOMMENDED HOLE SIZE
Ømm [/8"] min
Ømm [/6”] max
[/8"]
mm
[/8"]
mm
[/8"]
mm
[/8"]
mm
6 7
INSTALLATION
INSTALLATION
STEP 3 – CONNECTING THE WATER SUPPLY
1
For Quadrat DM versions:
Fit the flexible pipe coming from
the faucet to the solenoid valve
housing.
IMPORTANT: Inlet and outlet
should follow the indicating arrow
in the solenoid housing
NOTE:
Make sure that the lter is
assembled between the housing
of the solenoid valve and the inlet
nipple.
2
The faucet is provided with an inlet
nipple, if needed, t the water
supply inlet to the adapter at the
solenoid valve housing.
3
Turn on the central water supply
and the shut-o valve (angle valve)
and check for leaks.
1 INLET VERSION
2 INLETS VERSION
STEP 4 – CONNECTING THE POWER SOURCE
1
Connect the waterproof connector coming
from the electronic unit to the solenoid
valve connector.
FROM THE ELECTRONIC UNIT TO THE SOLENOID VALVE
2
FOR BATTERY VERSION:
a. Install the battery box underneath the
sink with the cable connection pointing
down
b. Connect the waterproof connector coming
from the electronic unit to the battery box.
FROM THE ELECTRONIC UNIT TO THE BATTERY BOX
FOR TRANSFORMER VERSION:
a. Connect the waterproof connector coming
from the electronic unit to the transformer.
FROM THE ELECTRONIC UNIT TO THE TRANSFORMER
b. Plug the transformer into the electricity
socket.
3 If the range is unsatisfactory, refer to the section titled ”Settings adjustment”.
NOTE
This faucet includes a special aerator that
allows you to adjust the water stream
direction on site in order to prevent water
splashing if needed. To change the angle of
the water stream, simply move the adjustable
tilting plate by pressing it smoothly.
8 9
SETTINGS ADJUSTMENT
Adjusting the settings with the remote control
If necessary, the sensor settings can be adjusted as following:
Shut o the water supply. In order to adjust the sensor with the remote control, hold the
remote control straight in front of the sensor in a distance of about 6-8” (cm). Choose
the function you want to adjust by pressing once on one of the function buttons. Aer
pressing once on a specic function button, a quick flashing of the LED at the front of the
sensor will occur. At this stage, you can change the setting by pressing the (+) or the (-)
buttons, every push will increase or decrease one level. Aer nishing the adjustment, turn
the water supply back on.
DETECTION RANGE: Only if necessary, use the remote control to adjust the
sensor range as follows:
Press the RANGE button. Wait until a quick flashing of the LED in the sensor
eye is perceived. Then, press + to increase the one level and – to reduce it
every push will increase or decrease one level.
NOTE: Once you have changed the detection range with the remote control, this
distance will be remembered by the sensor, even if the power source is disconnected.
DETECTION
RANGE
DELAY IN TIME
SECURITY TIME
COMFORT FLUSH
DELAY OUT TIME
TEMPORARY OFF
FUNCTION
RESET
HYGIENE FLUSH
SETTINGS ADJUSTMENT
DELAY IN TIME: If required, the delay in time can also be modied as
follows: Press the IN button. Wait until a quick flashing of the LED in the
sensor eye is perceived. Then, press + to increase the delay in time and –
to reduce it.
DELAY OUT TIME: This button allows modifying the flushing start time aer
the user moves away from the product. A delay out time close to 0 will save
more water. An increased delay out time will make the user experience
more comfortable.
If required, the delay out time can be modied as follows:
Press the OUT button. Wait until a quick flashing of the LED in the sensor
eye is perceived. Then, press + to increase the delay out time and – to
reduce it.
TEMPORARY OFF FUNCTION: This function is ideal to perform any kind of
activity in front of the sensor without operating the system (for example,
cleaning).
The product will remain shut for  minute when this button is pressed
once. To cancel this function and to return to normal operation press the
On/O button again or wait  minute.
RESET BUTTON: This function restores all the factory settings except for the
sensor range. If required, press the Reset button and without releasing it,
press the + button once.
SECURITY TIME: The Security time, prevents continuous flushing of water
due to reflections or vandalism. By default, if the sensor is covered for
more than  seconds the water flow will shut automatically. To resume
regular operation any obstruction must be removed.
Press the SEC button. Wait until a quick flashing of the LED of the sensor
eye is perceived. Then, press + to increase the security time and – to
reduce it.
 HOUR HYGIENE FLUSH: This model includes a  hours hygiene flush
which is disabled. To activate the hygiene flush, press the clock button.
Wait until a quick flashing of the LED in the sensor eye is perceived.
Then press + to activate the hygiene flush. To disable it again, press – to
deactivate it.
COMFORT FLUSH: If your model includes a COMFORT FLUSH setting, it can
be activated by pressing the flush button.
When the button is pressed, one blink of the LED in the sensor eye is
perceived. The pre-programmed flush cycle will take place then.
The Comfort flush cannot be interrupted or deactivated by pressing any
button until it is over.
10 11
IMPORTANT: Spent batteries should not be disposed of with normal household
waste. Contact your local authority for information on waste disposal and
recycling.
 .Remove the old batteries .Carefully open the battery box. Unscrew the holding
screw
. Close the box
. Replace the used batteries
with a new  X .V batteries
(Lithium battery is recommended).
New Battery
Old Battery
SPARE PARTS LIST
BATTERY REPLACEMENT
When the battery weakens, the LED indicator light will blink at a constant rate when
the user’s hands are within the sensor range. The battery must be replaced within
two weeks. To replace the battery follow the steps below:
SEALS & SCREWS KIT 
PACK SENSOR KIT 
PACK SOLENOID VALVE KIT 
INSERT KIT QUADRAT DM 
INSERT KIT QUADRAT DM 
NIPPLE KIT 
MIXER HANDLE KIT QUADRAT DM 
HANDLE KIT QUADRAT DM 
BATTERY BOX FOR 6X.V AA BATTERIES (BATTERIES NOT INCLUDED) 
V TRANSFORMER EU PLUG 
REMOTE CONTROL B OPTIONAL 
SOAP&WATER REMOTE CONTROL OPTIONAL 
MAINTENANCE
FILTER CLEANING INSTRUCTIONS
This faucet is provided with one stainless steel lter preventing foreign particles to enter the lines. It
is recommended to clean the lter every six (6) months. If the water flow has decreased, this can be
because the lter is clogged. The lter can be cleaned as follows:
. Shut-o the water shut o valve (angle valve).
. Disconnect the flexible pipe/s.
. Remove the lter(s) and wash it/them under running water.
. Reassemble the parts.
. Make sure that there is no water leakage.
CARE AND CLEANING OF CHROME AND SPECIAL FINISHES
DO NOT use steel wool or cleansing agents containing alcohol, acid, abrasives, or the like. Use of
any prohibited cleaning or maintenance products or substances could damage the surface of the
faucet. For surface cleaning of faucet use ONLY soap and water, then wipe dry with clean cloth or
towel. When cleaning bathroom tile, the faucets should be protected from any splattering of harsh
cleansers.
SOLENOID VALVE SERVICING
The solenoid valve diaphragm requires periodical cleaning every six (6) months. Remove the
diaphragm from the solenoid valve and examine it for dirt. in case it is dirty or clogged, wash it under
running water and reassemble it.
Do not attempt to dismantle the solenoid valve if you are unfamiliar with electronic solenoid valves.
12 13
LIMITED WARRANTY TROUBLESHOOTING
* “Security Mode”: If the sensor is covered for more than  sec. the faucet will automatically shut off water flow.
To return to normal operation remove any blockage.
** In this case, the water flow will stop anyway after  seconds because of the security time.
SOLUTIONCAUSE INDICATOR PROBLEM
Replace batteryLow battery.
. Sensor flashes
continuously
when user’s
hands are within
the sensor’s
range.
No water
coming out
of the faucet:
Increase the range. Range is too short.. LED in the
sensor does not
flash once when
user’s hands
are within the
sensor’s range.
Decrease the range. Range is too long.
The battery must be replaced. . Battery is completely used up
. Unit is in “Security Mode”*
Eliminate cause of reflection.
. Sensor is picking up reflections from the
washbasin or another object.
Connect the electronic unit
connectors to the solenoid.
. Connectors between the electronic unit and
solenoid are disconnected.
. LED in the
sensor flashes
once when
user’s hands
are within the
sensor’s range.
Unscrew solenoid, pull out the
plunger and the spring from
the solenoid and clean them.
Use scale remover material if
needed. When replacing the
plunger, please make sure that
the spring is in vertical position.
. Debris or scale in solenoid.
Clean the orice or replace
diaphragm.
. The central orice in the diaphragm is plugged
or the diaphragm is torn
Reduce the supply water
pressure.
. The water supply pressure is higher than 8 bar.
Shut o water supply and
unscrew one of the flexible
pipes in order to reduce the
pressure that blocks the
product.
. The water supply pressure is under 8 bars and
yet the pressure in the faucet’s body is higher.
This situation could be caused by a sudden
increase in the water supply pressure that the
back check prevents from dropping, even aer
water supply pressure drops under 8 bars.
Clean the orice or replace
diaphragm.
Debris or scale in diaphragm
. Sensor flashes
once when
user’s hands
are within the
sensor’s range.
Water flow
from spout
does not
stop:
Clean or eliminate case of
interference.
. Sensor is dirty or covered.**
. LED in the
sensor does not
flash once when
user’s hands
are within the
sensor’s range.
Decrease the range or eliminate
cause of reflection.
. Sensor is picking up reflections from the
washbasin or another object.
Remove, clean, re-installFilter or aerator is clogged
Water flow
diminished
Y. Stern Engineering Ltd. warrants that its electronic products will be free of defects in
material and workmanship during normal use for two years from the date the product is
purchased.
If a defect is found in normal use, Y. Stern Engineering Ltd. will, at its discretion, repair,
provide a replacement part or product, or make appropriate adjustments. Damage caused
by accident, misuse, or abuse is not covered by this warranty. Improper care and cleaning
will void the warranty. Proof of purchase (original sales receipt) must be provided to Stern
Engineering Ltd. with all warranty claims.
Stern Engineering Ltd is not responsible for labor charges, installation, or other incidental
or consequential costs other than those noted above. In no event shall the liability of
Stern Engineering Ltd. exceed the purchase price of the product.
If you believe that you have a warranty claim, contact your Stern Distributor, Dealer or
Plumbing Contractor. Please be sure to provide all pertinent information regarding your
claim, including a complete description of the problem, the product, model number,
the date the product was purchased, from whom the product was purchased and the
installation date. Also include your original invoice.
Y. STERN ENGINEERING AND/OR SELLER DISCLAIM ANY LIABILITY FOR SPECIAL, INCIDENTAL
OR CONSEQUENTIAL DAMAGES. This warranty excludes product damage due to installation
error, incorrect maintenance, wear and tear, battery, product abuse, or product misuse,
whether performed by a contractor, service company, or the consumer. This warranty does
not cover product damage caused by the following:
- Incorrect installation.
- Inversions of supply pipes.
- Pressures or temperatures exceeding recommended limits.
- Improper manipulation, tampering, bad or lapsed maintenance.
- Foreign bodies, dirt or scale introduced by the water supply or sanitizer tank.
- Use of the soap or sanitizer outside of viscosity specications.
- Alteration of the original soap/foam/sanitizer dispenser components (including pipes).
Failure to adhere to the safety precautions and/or installation recommendations outlined
in this Installation Guide will void the warranty.
. A
 Passaic Avenue, Clifton NJ,, USA
Tel: +   | Fax: +
Toll Free: 
info@sternfaucets.com | tech@sternfaucets.com
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Stern Quadrat 1000 DM Touchless Deck Mounted Faucet Installation guide

Brand
Stern
Model
Quadrat 1000 DM Touchless Deck Mounted Faucet
Type
Installation guide
This manual is also suitable for
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