Lincoln 2017 MKC, MKC Owner's manual

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Owner’s Manual
2017 MKC
February 2016
First Printing
Owner’s Manual
Lincoln MKC
Litho in U.S.A.
HJ7J 19A321 AA
2017 MKC Owner’s Manual
owner.lincoln.com lincolncanada.com
The information contained in this publication was correct at the time of going to print. In the interest of continuous development, we reserve the right to change specifications,
design or equipment at any time without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language
in any form by any means without our written permission. Errors and omissions excepted.
© Ford Motor Company 2016
All rights reserved.
Part Number: 01/2016 20160119162841
Introduction
About This Manual............................................7
Symbols Glossary..............................................7
Data Recording..................................................9
California Proposition 65................................11
Perchlorate........................................................12
Lincoln Automotive Financial
Services.........................................................12
Replacement Parts Recommendation........12
Special Notices.................................................13
Mobile Communications Equipment...........14
Export Unique Options...................................14
Environment
Protecting the Environment..........................16
Child Safety
General Information........................................17
Installing Child Restraints..............................19
Booster Seats..................................................25
Child Restraint Positioning...........................28
Child Safety Locks..........................................29
Seatbelts
Principle of Operation.....................................31
Fastening the Seatbelts................................32
Seatbelt Height Adjustment.........................35
Seatbelt Warning Lamp and Indicator
Chime............................................................35
Seatbelt Reminder..........................................36
Child Restraint and Seatbelt
Maintenance................................................38
Seatbelt Extension.........................................39
Personal Safety System
Personal Safety System..............................40
Supplementary Restraints
System
Principle of Operation.....................................41
Driver and Passenger Airbags....................42
Front Passenger Sensing System..............44
Side Airbags.....................................................47
Driver Knee Airbag.........................................48
Safety Canopy...............................................48
Crash Sensors and Airbag Indicator..........49
Airbag Disposal................................................51
Keys and Remote Controls
General Information on Radio
Frequencies.................................................52
Remote Control...............................................53
Replacing a Lost Key or Remote
Control...........................................................57
MyKey
Principle of Operation...................................58
Creating a MyKey...........................................59
Clearing All MyKeys.......................................60
Checking MyKey System Status.................60
Using MyKey With Remote Start
Systems..........................................................61
MyKey Troubleshooting.................................61
Locks
Locking and Unlocking.................................63
Power Liftgate.................................................68
Keyless Entry.....................................................71
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Security
Passive Anti-Theft System............................75
Anti-Theft Alarm..............................................76
Steering Wheel
Adjusting the Steering Wheel......................78
Audio Control...................................................79
Voice Control...................................................80
Cruise Control.................................................80
Information Display Control.........................80
Heated Steering Wheel..................................81
Wipers and Washers
Windshield Wipers.........................................82
Autowipers.......................................................83
Windshield Washers.......................................84
Rear Window Wiper and Washers..............84
Lighting
General Information.......................................86
Lighting Control..............................................86
Autolamps.........................................................87
Instrument Lighting Dimmer........................88
Headlamp Exit Delay.....................................89
Daytime Running Lamps...............................89
Automatic High Beam Control....................90
Direction Indicators.........................................91
Welcome Lighting............................................91
Interior Lamps..................................................92
Ambient Lighting............................................92
Windows and Mirrors
Power Windows..............................................93
Global Opening and Closing.......................94
Exterior Mirrors................................................94
Interior Mirror...................................................97
Sun Visors.........................................................98
Moonroof..........................................................98
Instrument Cluster
Gauges..............................................................101
Warning Lamps and Indicators..................103
Audible Warnings and Indicators..............107
Information Displays
General Information......................................108
Information Messages...................................114
Climate Control
Automatic Climate Control..........................133
Hints on Controlling the Interior
Climate.........................................................135
Heated Windows and Mirrors....................136
Cabin Air Filter................................................137
Remote Start...................................................137
Seats
Sitting in the Correct Position....................138
Head Restraints.............................................138
Power Seats.....................................................141
Memory Function..........................................143
Rear Seats.......................................................144
Heated Seats..................................................145
Climate Controlled Seats............................146
Rear Seat Armrest.........................................147
Universal Garage Door Opener
Universal Garage Door Opener................148
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Auxiliary Power Points
Auxiliary Power Points.................................153
Storage Compartments
Center Console.............................................155
Overhead Console.......................................155
Ticket Holders................................................155
Starting and Stopping the
Engine
General Information......................................156
Keyless Starting.............................................156
Starting a Gasoline Engine.........................157
Engine Block Heater....................................160
Unique Driving Characteristics
Auto-Start-Stop...............................................161
Fuel and Refueling
Safety Precautions........................................164
Fuel Quality.....................................................165
Fuel Filler Funnel Location.........................166
Running Out of Fuel.....................................166
Refueling..........................................................167
Fuel Consumption.........................................169
Emission Control System.............................170
Transmission
Automatic Transmission...............................173
All-Wheel Drive
Using All-Wheel Drive..................................179
Brakes
General Information......................................184
Hints on Driving With Anti-Lock
Brakes..........................................................184
Electric Parking Brake..................................185
Auto Hold........................................................187
Traction Control
Principle of Operation..................................190
Using Traction Control.................................190
Stability Control
Principle of Operation..................................192
Using Stability Control.................................193
Parking Aids
Principle of Operation..................................194
Rear Parking Aid............................................195
Front Parking Aid..........................................195
Active Park Assist - Vehicles With: Active
Park Assist..................................................196
Rear View Camera.......................................204
Cruise Control
Principle of Operation.................................208
Using Cruise Control...................................208
Using Adaptive Cruise Control.................209
Driving Aids
Driver Alert......................................................217
Lane Keeping System..................................218
Blind Spot Information System.................223
Cross Traffic Alert.........................................225
Steering..........................................................229
Collision Warning System..........................230
Drive Control.................................................233
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Load Carrying
Rear Under Floor Storage..........................235
Luggage Covers...........................................235
Roof Racks and Load Carriers..................235
Load Limit.......................................................236
Towing
Towing a Trailer..............................................241
Trailer Sway Control....................................242
Recommended Towing Weights..............242
Essential Towing Checks............................245
Towing the Vehicle on Four Wheels........247
Driving Hints
Breaking-In.....................................................249
Economical Driving......................................249
Driving Through Water...............................250
Floor Mats......................................................250
Roadside Emergencies
Roadside Assistance...................................252
Hazard Warning Flashers...........................253
Fuel Shutoff...................................................253
Jump Starting the Vehicle..........................254
Post-Crash Alert System............................256
Transporting the Vehicle............................257
Customer Assistance
Getting the Services You Need................259
In California (U.S. Only)...............................260
The Better Business Bureau (BBB) Auto
Line Program (U.S. Only).........................261
Utilizing the Mediation/Arbitration Program
(Canada Only)...........................................262
Getting Assistance Outside the U.S. and
Canada.......................................................263
Ordering Additional Owner's
Literature....................................................264
Reporting Safety Defects (U.S. Only)......265
Reporting Safety Defects (Canada
Only)............................................................265
Fuses
Fuse Specification Chart............................267
Changing a Fuse..........................................283
Maintenance
General Information.....................................286
Opening and Closing the Hood...............286
Under Hood Overview................................288
Engine Oil Dipstick......................................290
Engine Oil Check.........................................290
Oil Change Indicator Reset........................291
Engine Coolant Check.................................291
Automatic Transmission Fluid Check......295
Brake Fluid Check.......................................295
Washer Fluid Check....................................296
Fuel Filter.......................................................296
Changing the 12V Battery..........................296
Checking the Wiper Blades.......................298
Changing the Wiper Blades......................298
Adjusting the Headlamps..........................299
Removing a Headlamp...............................300
Changing a Bulb...........................................300
Bulb Specification Chart..............................301
Changing the Engine Air Filter.................303
Vehicle Care
General Information.....................................305
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Cleaning Products.......................................305
Cleaning the Exterior..................................306
Waxing.............................................................307
Cleaning the Engine....................................307
Cleaning the Windows and Wiper
Blades.........................................................308
Cleaning the Interior....................................308
Cleaning the Instrument Panel and
Instrument Cluster Lens..........................310
Cleaning Leather Seats................................311
Repairing Minor Paint Damage...................311
Cleaning the Alloy Wheels.........................312
Vehicle Storage.............................................312
Wheels and Tires
General Information......................................315
Tire Care..........................................................317
Using Snow Chains.......................................331
Tire Pressure Monitoring System.............332
Changing a Road Wheel.............................336
Technical Specifications.............................342
Capacities and Specifications
Engine Specifications - 2.0L
EcoBoost..................................................344
Engine Specifications - 2.3L
EcoBoost..................................................345
Motorcraft Parts - 2.0L EcoBoost...........346
Motorcraft Parts - 2.3L EcoBoost............347
Vehicle Identification Number..................348
Vehicle Certification Label.........................348
Transmission Code Designation..............349
Capacities and Specifications - 2.0L
EcoBoost..................................................350
Capacities and Specifications - 2.3L
EcoBoost..................................................356
Audio System
General Information.....................................362
Audio Unit - Vehicles With: Premium AM/
FM/CD.........................................................363
Media Hub......................................................365
SYNC 3
General Information.....................................366
Home Screen................................................384
Using Voice Recognition............................385
Entertainment................................................396
Climate............................................................409
Phone...............................................................413
Navigation......................................................420
Apps..................................................................431
Settings...........................................................434
SYNC 3 Troubleshooting...........................451
Accessories
Accessories...................................................468
Lincoln Protect
Lincoln Protect..............................................470
Scheduled Maintenance
General Maintenance Information...........472
Normal Scheduled Maintenance..............476
Special Operating Conditions Scheduled
Maintenance.............................................480
Scheduled Maintenance Record..............484
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Appendices
End User License Agreement...................504
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ABOUT THIS MANUAL
Thank you for choosing Lincoln. We
recommend that you take some time to get
to know your vehicle by reading this manual.
The more that you know about it, the greater
the safety and pleasure you will get from
driving it.
WARNING
Driving while distracted can result in
loss of vehicle control, crash and injury.
We strongly recommend that you use
extreme caution when using any device that
may take your focus off the road. Your
primary responsibility is the safe operation
of your vehicle. We recommend against the
use of any hand-held device while driving
and encourage the use of voice-operated
systems when possible. Make sure you are
aware of all applicable local laws that may
affect the use of electronic devices while
driving.
Note: This manual describes product
features and options available throughout
the range of available models, sometimes
even before they are generally available. It
may describe options not fitted to the vehicle
you have purchased.
Note: Some of the illustrations in this manual
may show features as used in different
models, so may appear different to you on
your vehicle.
Note: Always use and operate your vehicle
in line with all applicable laws and
regulations.
Note: Pass on this manual when selling your
vehicle. It is an integral part of your vehicle.
This manual may qualify the location of a
component as left-hand side or right-hand
side. The side is determined when facing
forward in the seat.
E154903
Right-hand side.A
Left-hand side.B
SYMBOLS GLOSSARY
These are some of the symbols you may see
on your vehicle.
Safety alert
See Owner's Manual
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E162384
Air conditioning system
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum based
Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
E71340
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten seatbelt
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard warning flashers
Heated rear window
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Heated windshield
Interior luggage compartment
release
Jack
E161353
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
Panic alarm
E139213
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Service engine soon
Side airbag
E167012
Shield the eyes
E138639
Stability control
Windshield wash and wipe
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are
capable of collecting and storing diagnostic
information about your vehicle. This
potentially includes information about the
performance or status of various systems
and modules in the vehicle, such as engine,
throttle, steering or brake systems. In order
to properly diagnose and service your
vehicle, Ford Motor Company, Ford of
Canada, and service and repair facilities may
access or share among them vehicle
diagnostic information received through a
direct connection to your vehicle when
diagnosing or servicing your vehicle.
Additionally, when your vehicle is in for
service or repair, Ford Motor Company, Ford
of Canada, and service and repair facilities
may access or share among them data for
vehicle improvement purposes. For U.S. only
(if equipped), if you choose to use the SYNC
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Vehicle Health Report, you consent that
certain diagnostic information may also be
accessed electronically by Ford Motor
Company and Ford authorized service
facilities, and that the diagnostic information
may be used for any purpose. See SYNC
3 (page 366).
Event Data Recording
This vehicle is equipped with an event data
recorder. The main purpose of an event
data recorder is to record, in certain crash
or near crash-like situations, such as an
airbag deployment or hitting a road
obstacle; this data will assist in
understanding how a vehicles systems
performed. The event data recorder is
designed to record data related to vehicle
dynamics and safety systems for a short
period of time, typically 30 seconds or less.
The event data recorder in this vehicle is
designed to record such data as:
How various systems in your vehicle
were operating;
Whether or not the driver and
passenger safety belts were
buckled/fastened;
How far (if at all) the driver was
depressing the accelerator and/or the
brake pedal; and
How fast the vehicle was traveling; and
Where the driver was positioning the
steering wheel.
This data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.
Note: Event data recorder data is recorded
by your vehicle only if a non-trivial crash
situation occurs; no data is recorded by the
event data recorder under normal driving
conditions and no personal data or
information (e.g., name, gender, age, and
crash location) is recorded (see limitations
regarding 911 Assist and Traffic, directions
and Information privacy below). However,
parties, such as law enforcement, could
combine the event data recorder data with
the type of personally identifying data
routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event data
recorder is needed. In addition to the
vehicle manufacturer, other parties, such
as law enforcement, that have such special
equipment, can read the information if they
have access to the vehicle or the event data
recorder. Ford Motor Company and Ford
of Canada do not access event data
recorder information without obtaining
consent, unless pursuant to court order or
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where required by law enforcement, other
government authorities or other third
parties acting with lawful authority. Other
parties may seek to access the information
independently of Ford Motor Company and
Ford of Canada.
Note: Including to the extent that any law
pertaining to Event Data Recorders applies
to SYNC or its features, please note the
following: Once 911 Assist (if equipped) is
enabled (set ON), 911 Assist may, through
any paired and connected cell phone,
disclose to emergency services that the
vehicle has been in a crash involving the
deployment of an airbag or, in certain
vehicles, the activation of the fuel pump
shut-off. Certain versions or updates to 911
Assist may also be capable of being used
to electronically or verbally provide to 911
operators the vehicle location (such as
latitude and longitude), and/or other details
about the vehicle or crash or personal
information about the occupants to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not activate the 911 Assist feature. See
SYNC 3 (page 366).
Additionally, when you connect to Traffic,
Directions and Information (if equipped,
U.S. only), the service uses GPS technology
and advanced vehicle sensors to collect
the vehicles current location, travel
direction, and speed (vehicle travel
information), only to help provide you with
the directions, traffic reports, or business
searches that you request. If you do not
want Ford or its vendors to receive this
information, do not activate the service. For
more information, see Traffic, Directions
and Information, Terms and Conditions.
See SYNC 3 (page 366).
CALIFORNIA PROPOSITION 65
WARNINGS
Some constituents of engine exhaust,
certain vehicle components, certain
fluids contained in vehicles and certain
products of component wear contain or emit
chemicals known to the State of California
to cause cancer and birth defects or other
reproductive harm.
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WARNINGS
Battery posts, terminals and related
accessories contain lead and lead
compounds, chemicals known to the State
of California to cause cancer and
reproductive harm. Batteries also contain
other chemicals known to the State of
California to cause cancer. Wash your hands
after handling.
PERCHLORATE
Certain components in your vehicle such as
airbag modules, seatbelt pretensioners and
remote control batteries may contain
perchlorate material. Special handling may
apply for service or vehicle end of life
disposal.
For more information visit:
Web Address
www.dtsc.ca.gov/hazard-
ouswaste/perchlorate
LINCOLN AUTOMOTIVE
FINANCIAL SERVICES
Lincoln Automotive Financial Services offers
a full range of financing and lease plans to
help you acquire your vehicle. We are
dedicated to providing answers, information
and a truly extraordinary experience.
Use the options below to contact us with
questions about your account or financing
and we will respond promptly:
Web Address
www.LincolnAFS.com
Phone: 1-888-498-8801
Mail: Lincoln Automotive Financial Services
P.O. Box 542000
Omaha, NE 68154-8000
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts whenever
your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that conform
to the specifications detailed in this Owners
Manual. Genuine Ford and Motorcraft parts
meet or exceed these specifications.
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Collision Repairs
We hope that you never experience a
collision, but accidents do happen. Genuine
Ford replacement collision parts meet our
stringent requirements for fit, finish, structural
integrity, corrosion protection and dent
resistance. During vehicle development we
validate that these parts deliver the intended
level of protection as a whole system. A
great way to know for sure you are getting
this level of protection is to use genuine Ford
replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Lincoln Warranty. Damage
caused to your vehicle as a result of the
failure of non-Ford parts may not be covered
by the Lincoln Warranty. For additional
information, refer to the terms and conditions
of the Lincoln Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is covered
and what is not covered by your vehicles
New Vehicle Limited Warranty, refer to the
Warranty Manual that is provided to you
along with your Owners Manual.
Special Instructions
For your added safety, your vehicle is fitted
with sophisticated electronic controls.
WARNINGS
You risk death or serious injury to
yourself and others if you do not follow
the instruction highlighted by the warning
symbol. Failure to follow the specific
warnings and instructions could result in
personal injury.
Never place front seat mounted
rear-facing child or infant seats in front
of an active passenger airbag.
On Board Diagnostics Data Link
Connector
WARNING
Use of wireless plug-in devices in the
OBD Data Link Connector (DLC) may
allow unauthorized third parties to gain
access to vehicle systems and data which
could impair the function of various vehicle
systems, including safety-related systems.
The DLC should only be used by a repair
facility that operates in accordance with
Fords service and repair instructions.
Your vehicle has an OBD Data Link
Connector (DLC) that is used in conjunction
with a diagnostic scan tool for vehicle
diagnostics, repairs and reprogramming
services. Installing an aftermarket device that
uses the DLC during normal driving for
purposes such as remote insurance company
monitoring, transmission of vehicle data to
other devices or entities, or altering the
performance of the vehicle, may cause
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interference with or even damage to vehicle
systems. We do not recommend or endorse
the use of aftermarket plug-in devices unless
approved by Ford. The vehicle Warranty will
not cover damage caused by an aftermarket
plug-in device.
Notice to Owners of Pickup Trucks and
Utility Type Vehicles
WARNING
Utility vehicles have a significantly
higher rollover rate than other types of
vehicles.
Before you drive your vehicle, please read
this Owners Guide carefully. Your vehicle is
not a passenger car. As with other vehicles
of this type, failure to operate this vehicle
correctly may result in loss of vehicle control,
vehicle rollover, personal injury or death.
Using Your Vehicle With a Snowplow
Do not use this vehicle for snowplowing.
Your vehicle is not equipped with a
snowplowing package.
Using Your Vehicle as an Ambulance
Do not use this vehicle as an ambulance.
Your vehicle is not equipped with the Ford
Ambulance Preparation Package.
MOBILE COMMUNICATIONS
EQUIPMENT
WARNING
Driving while distracted can result in
loss of vehicle control, crash and injury.
We strongly recommend that you use
extreme caution when using any device that
may take your focus off the road. Your
primary responsibility is the safe operation
of your vehicle. We recommend against the
use of any hand-held device while driving
and encourage the use of voice-operated
systems when possible. Make sure you are
aware of all applicable local laws that may
affect the use of electronic devices while
driving.
Using mobile communications equipment is
becoming increasingly important in the
conduct of business and personal affairs.
However, you must not compromise your
own or others safety when using such
equipment. Mobile communications can
enhance personal safety and security when
appropriately used, particularly in emergency
situations. Safety must be paramount when
using mobile communications equipment to
avoid negating these benefits. Mobile
communication equipment includes, but is
not limited to, cellular phones, pagers,
portable email devices, text messaging
devices and portable two-way radios.
EXPORT UNIQUE OPTIONS
For your particular global region, your vehicle
may be equipped with features and options
that are different from the features and
options that are described in this Owners
Manual. A market unique supplement may
be supplied that complements this book. By
referring to the market unique supplement,
if provided, you can properly identify those
features, recommendations and
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specifications that are unique to your vehicle.
This Owners Manual is written primarily for
the U.S. and Canadian Markets. Features or
equipment listed as standard may be
different on units built for Export. Refer to
this Owners Manual for all other required
information and warnings.
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PROTECTING THE ENVIRONMENT
You must play your part in protecting the
environment. Correct vehicle usage and the
authorized disposal of waste, cleaning and
lubrication materials are significant steps
toward this aim.
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GENERAL INFORMATION
See the following sections for directions on
how to properly use safety restraints for
children.
WARNINGS
Always make sure your child is secured
properly in a device that is appropriate
for their height, age and weight. Child safety
restraints must be bought separately from
your vehicle. Failure to follow these
instructions and guidelines may result in an
increased risk of serious injury or death to
your child.
WARNINGS
All children are shaped differently. The
recommendations for safety restraints
are based on probable child height, age and
weight thresholds from the National Highway
Traffic Safety Administration and other safety
organizations, or are the minimum
requirements of law. We recommend
checking with a NHTSA Certified Child
Passenger Safety Technician (CPST) and
consult your pediatrician to make sure your
child seat is appropriate for your child, and
is compatible with and properly installed in
your vehicle. To locate a child seat fitting
station and CPST, contact NHTSA toll free
at 1-888-327-4236 or go to
http://www.nhtsa.dot.gov. In Canada, contact
WARNINGS
Transport Canada toll free at 1-800-333-0371
or go to www.tc.gc.ca to find a Child Car Seat
Clinic in your area. Failure to properly restrain
children in safety seats made especially for
their height, age, and weight may result in
an increased risk of serious injury or death
to your child.
Do not leave children or animals
unattended in the vehicle. On hot days,
the temperature in the trunk or vehicle
interior can rise very quickly. Exposure of
people or animals to these high
temperatures for even a short time can cause
death or serious heat-related injuries,
including brain damage. Small children are
particularly at risk.
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Child Safety
/