NEC Express5800/320Lc User guide

N8800-063F/064F

NEC Express5800/320Lc/320Lc-R

User's Guide (Setup)

1st Edition

Updated 10-2005

856-125295-001-A

PROPRIETARY NOTICE AND LIABILITY DISCLAIMER

The information disclosed in this document, including all designs and related materials, is the

valuable property of NEC Corporation (NEC) and /or its licensors. NEC and/or its licensors, as

appropriate, reserve all patent, copyright and other proprietary rights to this document, including all

design, manufacturing, reproduction, use, and sales rights thereto, except to the extent said rights are

expressly granted to others.

The NEC product(s) discussed in this document are warranted in accordance with the terms of the

Warranty Statement accompanying each product. However, actual performance of each such

product is dependent upon factors such as system configuration, customer data, and operator control.

Since implementation by customers of each product may vary, the suitability of specific product

configurations and applications must be determined by the customer and is not warranted by NEC.

To allow for design and specification improvements, the information in this document is subject to

change at any time, without notice. Reproduction of this document or portions thereof without prior

written approval of NEC is prohibited.

First Printing, September 2005

NEC Corporation

7-1 Shiba 5-Chome, Minato-Ku

Tokyo 108-8001, Japan

Printed in Japan

Keep this User's Guide handy for quick reference when necessary.

Safety Indications

To use NEC Express5800 Series safely, follow the instructions in this User's Guide.

This guide explains components that pose a danger, types of dangers caused by failing to follow the

instructions, and actions taken to prevent them; such components are labeled warning.

This guide and warning labels use “WARNING” and “CAUTION” to indicate a danger depending on

the degree. These terms are defined as follows:

WARNING

Indicates a danger that could lead to a death or serious injury.

CAUTION

Indicates a danger that could lead to a burn, other injuries or damage to

physical assets.

This guide uses the following three types of symbols to give indications and precautions against a

danger. They are defined as follows:

Indicates that there is a risk of a danger. Each image symbolizes a particular type of

danger. (Attention)

Indicates what you must not do. Each image symbolizes a particular type of

prohibition. (Prohibited actions)

Indicates what you must do. Each image symbolizes a particular type of action

necessary to avoid a danger. (Mandatory actions)

(Example)

Symbol to draw attention

Term indicating a degree of danger

CAUTION

High temperature.

Immediately after the power-off, system components such as hard disk are

very hot. Wait the server to cool down completely before adding/removing

some component.

Symbol indicating a prohibited

action (may not always be

indicated)

Description of a danger

Symbols and its descriptions used in this User’s Guide and warning labels are as follows:

Attention

Indicates a risk of an electric shock.

Indicates a risk of an injury due to heat.

Indicates a risk of catching your fingers.

Indicates a risk of a fire or smoke.

Indicates a general precaution or warning that is not defined herein.

Indicates a risk of losing eyesight due to laser beam.

Indicates a risk of an injury or damage to physical assets due to a hazardous material.

Prohibited actions

Indicates a general prohibition that is not defined herein.

Do not disassemble, repair, or modify the equipment. There is a risk of an electric

shock or fire.

Mandatory actions

Unplug the server. There is a risk of an electric shock or fire.

Indicates a general action to take that is not defined herein. Make sure to follow the

instructions.

For detailed notes to set up the machine safely, refer to “Notes for Safe Handling” on page 1-2.

NOTE: This equipment has been tested and found to comply with the limits for a Class A digital

device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable

protection against harmful interference when the equipment is operated in a commercial

environment. This equipment generates, uses, and can radiate radio frequency energy and, if not

installed and used in accordance with the instruction manual, may cause harmful interference to

radio communications. Operation of this equipment in a residential area is likely to cause harmful

interference in which case the user will be required to correct the interference at his own expense.

This class A digital apparatus meets all requirements of the Canadian Interference-Causing

Equipment Regulations.

Cet appareil numériqeu de la classe A respecte toutes les exigences du Règlement sur le matériel

brouilleur du Canada.

CE Statement

Warning: This is a Class A product. In residential environment, this product may cause radio

interference, in which case the user may be required to take adequate measures (EN55022).

NOTE: This product provides resistance against hardware faults with its redundant hardware

modules. However, this does not mean complete fault-tolerance is assured. For example,

there is a risk of system down when:

– A fatal fault occurs in software.

– Both modules within a redundant hardware pair break down.

– A fatal fault occurs in a non-redundant component, such as the clock generator circuitry

or the interconnect backplane.

– The entire system is cut off from AC power.

Trademarks

NEC EXPRESSBUILDER, NEC ESMPRO, and NEC Express5800/ft series are trademarks of NEC

Corporation.

Stratus is a registered trademark of Stratus Technologies Bermuda Ltd.

Microsoft, Windows, Windows Server, Windows NT, and MS-DOS are registered trademarks of

Microsoft Corporation in the United States and other countries.

Intel and Pentium are registered trademarks of Intel Corporation.

AT is a registered trademark of International Business Machines Corporation in the United States

and other countries.

Adobe, the Adobe logo, Acrobat, and the Acrobat logo are trademarks of Adobe Systems

Incorporated.

Datalight is a registered trademark of Datalight, Inc. ROM-DOS is a trademark of Datalight, Inc.

Xeon is a trademark of Intel Corporation in the United States. DLT and DLTtape are trademarks of

Quantum Corporation in the United States. QLogic and its logo are trademarks of QLogic

Corporation in the United States. Fast!UTIL is a trademark of QLogic Corporation in the United

States.

All other product, brand, or trade names used in this publication are the trademarks or registered

trademarks of their respective trademark owners.

Microsoft Windows Server 2003 Standard Edition operating system and Microsoft Windows Server

2003 Enterprise Edition operating system are called Windows Server 2003 for short. Microsoft

Windows 2000 Server operating system, Microsoft Windows 2000 Advanced Server operating

system and Microsoft Windows 2000 Professional operating system are called Windows 2000 for

short. Microsoft Windows NT Server network operating system version 3.51/4.0 and Microsoft

Windows NT Workstation operating system version 3.51/4.0 are called Windows NT for short.

Microsoft Windows Millennium Edition Operating System is called Windows Me for short.

Microsoft Windows 98 operating system is called Windows 98 for short. Microsoft Windows 95

operating system is called Windows 95 for short.

Names used with sample applications are all fictitious. They are unrelated to any existing product

names, names of organizations, or individual names.

Notes:

(1) No part of this manual may be reproduced in any form without prior written permission of

NEC Corporation.

(2) The contents of this manual are subject to change without prior notice.

(3) The contents of this manual shall not be copied or altered without prior written permission of

NEC Corporation.

(4) All efforts have been made to ensure the accuracy of all information in this manual. If you find

any part unclear, incorrect, or omitted in this manual, contact the sales agent where you

purchased this product.

(5) NEC assumes no liability arising from the use of this product, nor any liability for incidental or

consequential damage arising from the use of this manual regardless of (4) above.

i

Preface

Welcome to the NEC Express5800/ft series.

NEC Express5800/ft series is a “fault-tolerant (ft)” server focusing on “high reliability” in terms of

fault-tolerance, in addition to “high performance,” “scalability,” and “general versatility” provided

by NEC Express5800 series. In the event of trouble, its dual configuration will allow the system to

instantaneously isolate the failed parts to assure non-stop running; operation will be moved

smoothly from one module to the other, minimizing damage to it. You can use NEC Express5800/ft

series in a mission-critical system where high availability is required. By the use of Windows 2003

operating system, it also provides outstanding openness for general-purpose applications, etc.

To make the best use of these features, read this User's Guide thoroughly to understand how to

operate NEC Express5800/ft series.

ii

About This User’s Guide

This User's Guide helps a user to properly setup and use the product. Consult this guide when you

set up the product.

Keep this manual and the separate volume of User’s Guide handy.

This User's Guide is intended for users who have a good knowledge on the basic use of Windows

operating systems and general I/O devices such as a keyboard and mouse.

How to Use This User's Guide

This guide explains the procedures you should perform before you begin system operation after you

purchased the product. Read the guide in order from Chapter 1. If you perform procedures

according to this guide, you will set up the product properly.

Chapter 4 describes how to install the operating system. Chapter 5 describes post-installation

procedures. Chapter 6 explains how to troubleshoot if you cannot set up the product properly. Refer

to “System Repair” on page 6-2 for details about system configurations and repairs of this product.

Refer to “Troubleshooting” on page 6-20 if you feel you failed to set up the product.

See this User’s Guide for details of this product’s operation, and functions and operations of the

hardware and the system.

iii

Additional symbols

The following symbols are used throughout this User's Guide in addition to the caution symbols

described at the beginning.

IMPORTANT:

Important points or instructions to keep in mind when using the

server or software

CHECK:

Something you need to make sure when using the server or

software

TIPS:

Helpful information, something useful to know

iv

Contents

Preface.................................................................................................................................................i

About This User’s Guide ..................................................................................................................ii

How to Use This User's Guide........................................................................................................ii

Additional symbols........................................................................................................................iii

About our Web Service..................................................................Error! Bookmark not defined.

CHAPTER 1 BEFORE USING........................................................................................ 1-1

Notes for Safe Handling.................................................................................................................1-2

Warning Labels............................................................................................................................1-2

Precautions for Safety....................................................................................................................1-5

General.........................................................................................................................................1-5

Use of Power Supply and Power Cord.........................................................................................1-6

Installation, Relocation, Storage and Connection........................................................................1-8

Cleaning and Handling of Internal Devices...............................................................................1-10

During Operation.......................................................................................................................1-11

Rack-mount Model....................................................................................................................1-12

Unpackaging.................................................................................................................................1-13

Accessories ................................................................................................................................1-13

Main unit....................................................................................................................................1-13

CHAPTER 2 ABOUT OPERATING SYSTEM ................................................................ 2-1

Installing Windows Server 2003....................................................................................................2-2

About OS installation...................................................................................................................2-2

CHAPTER 3 INSTALLING SERVER.............................................................................. 3-1

Installation......................................................................................................................................3-2

Tower Model................................................................................................................................3-2

Installation of Rack-mount Model...............................................................................................3-5

Connection...................................................................................................................................3-8

CHAPTER 4 WINDOWS SETUP.................................................................................... 4-1

ft series Setup..................................................................................................................................4-2

Setup Flow.......................................................................................................................................4-3

Step 1: Things Required for Setup................................................................................................4-4

Size of the Partition to be Created ...............................................................................................4-6

v

Step 2: Prepare for ft series Setup................................................................................................4-7

2-1: Initialize Hard Disks.............................................................................................................4-7

2-2: Prepare NEC Express5800/ft series......................................................................................4-9

Step 3: Disable Boot Monitoring Function ................................................................................4-12

Step 4: Start the ft series Setup...................................................................................................4-17

Step 5: Install Windows Server 2003 Service Pack...................................................................4-32

Step 6: Set Dual LAN Configuration..........................................................................................4-33

Step 7: Set Dual Disk Configuration ..........................................................................................4-36

Setting Dual Disk Configuration by Disk Management............................................................4-36

Setting Dual Disk Configuration by the RDR (Rapid Disk Resync) function...........................4-40

Step 8: Update Software..............................................................................................................4-45

Step 9: Connect and Configure Options ....................................................................................4-45

Step 10: Create Volume...............................................................................................................4-46

Step 11: Set Network for NEC ESMPRO Agent.......................................................................4-47

Step 12: Enable Boot Monitoring Function...............................................................................4-50

Step 13: Set up Failure Management .........................................................................................4-51

Set Memory Dump (Debug Information)..................................................................................4-51

Set Dr. Watson...........................................................................................................................4-55

Install a Network Monitor .........................................................................................................4-57

Set Recovery Console................................................................................................................4-58

Set MTBF Type.........................................................................................................................4-59

Step 14: Back up System Information........................................................................................4-61

CHAPTER 5 PROCEDURES AFTER COMPLETION OF INSTALLATION ...................5-1

Installing Management Utilities....................................................................................................5-2

NEC ESMPRO Agent..................................................................................................................5-2

NEC ESMPRO Manager...........................................................................................................5-14

NEC MWA................................................................................................................................5-14

Setting up PCs on a Network......................................................................................................5-16

Confirmation of the ft Control Software Version .....................................................................5-18

Applying Windows Service Packs...............................................................................................5-19

Applying Microsoft HotFix.........................................................................................................5-21

vi

About Windows Update (Applying Security Patches) ..............................................................5-23

CHAPTER 6 TROUBLESHOOTING............................................................................... 6-1

System Repair.................................................................................................................................6-2

Preparation...................................................................................................................................6-4

Starting up Recovery Console......................................................................................................6-7

Updating the System..................................................................................................................6-13

Troubleshooting............................................................................................................................6-25

Problems with NEC EXPRESSBUILDER................................................................................6-25

Problems with Windows Setup..................................................................................................6-26

Problems with NEC ESMPRO Setup ........................................................................................6-29

Problems with System Repair....................................................................................................6-30

Chapter 1

Before Using

This chapter includes information necessary for proper and safe operation of the server, the main

unit and its accessories. Go through this chapter before you start setup of the product.

1-2 Before Using

Notes for Safe Handling

The following section describes necessary information to use the product properly and safely.

Warning Labels

Warning labels are placed in certain parts of the system so that the user stays alert to possible risks

(Do not remove or damage these labels).

If some label is missing, about to peel off, or illegible, contact your sales agent.

The figures below show locations of the labels on the server.

Tower Model

Label A

Label C

Label E Label D

Label B

Before Using 1-3

Label A

Label B

Label D

Label C

Label E

1-4 Before Using

Rack-mount Model

PCI/CPU Modules

PCI Module

Label

A

CPU Module

Label A

Before Using 1-5

Precautions for Safety

This section provides precautions for using the server safely. Read this section carefully to ensure

proper and safe use of the server. For symbol meanings, see "Safety Indications" described in the

previous section.

General

WARNING

Do not use the equipment in an operation where human lives are involved or

high reliability is required.

This equipment is not intended for use in controlling or use with facilities or

systems where human lives are involved or high reliability is required, including

medical devices or nuclear, aerospace, transportation, and traffic control

facilities. NEC assumes no liability for any accidents or damage to physical

assets resulting from the use of this equipment in such systems or facilities.

Do not continue to use the equipment if you detect smoke, odor, or noise.

If the equipment emits smoke, odor, or noise, immediately flip off the POWER

switch, unplug the cord, and contact your sales agent. There is a risk of a fire.

Do not insert a wire or metal object.

Do not insert a wire or metal objects into a vent or disk drive slot. There is a risk

of an electric shock.

Do not use the equipment in an unsuitable place.

Do not install a server rack in an unsuitable environment.

Other systems also may be affected, and the rack may fall over to cause a fire

or injuries. For details about installation environment and quake-resistant

engineering, see the attached manual or contact your sales agent.

CAUTION

Prevent water or foreign objects from getting into the equipment.

Do not let water or foreign objects (e.g., pins or paper clips) enter the

equipment. There is a risk of a fire, electric shock, and breakdown. When such

things accidentally enter the equipment, immediately turn off the power and

unplug the cord. Contact your sales agent instead of trying to disassemble it

yourself.

1-6 Before Using

Use of Power Supply and Power Cord

WARNING

Do not handle a power plug with a wet hand.

Do not plug/unplug a power cord with a wet hand. There is a risk of an electric

shock.

Do not connect the ground wire to a gas pipe.

Never connect the ground wire to a gas pipe. There is a risk of a gas explosion.

CAUTION

Do not plug the cord in a nonconforming outlet.

Use a wall outlet with specified voltage and power type. There is a risk of a fire

or current leakage.

Avoid installing the equipment where you may need an extension cord. If the

cord that does not meet the power specifications, there is a risk of overheating

that could lead to a fire.

Do not plug too many cords in a single outlet.

If the rated current is exceeded, there is a risk of overheating that could lead to

a fire.

Do not plug the cord insecurely.

Insert the plug firmly into an outlet. There is a risk of heat or fire due to poor

contact. If dust settles on the slots and it absorbs moisture, there is also a risk

of heat or fire.

Before Using 1-7

CAUTION

Do not use nonconforming power cords.

Use the power cords specified by NEC. If the rated current is exceeded, there is

a risk of a fire.

You also have to observe the following prohibitions to prevent damage to the

cords.

 Do not pull on the cord.

 Do not pinch the cord.

 Do not bend the cord.

 Keep chemicals away from the cord.

 Do not twist the cord.

 Do not tread on the cord.

 Do not place any object on the cord.

 Do not use cords as bundled.

 Do not alter, modify, or repair the cord.

 Do not staple the cord.

 Do not use any damaged cord. (Replace it with a new one of the same

specifications. For replacement procedures, contact your sales agent.)

1-8 Before Using

Installation, Relocation, Storage and Connection

WARNING

Disconnect the power cord(s) before installing or removing the equipment.

Be sure to power off the equipment and unplug its power cords from the wall

outlet before installation/relocation. All voltage is removed only when the power

cords are unplugged.

CAUTION

Do not hold the front bezel to lift the equipment.

The equipment weighs approximately 70 kg (depending on its hardware

configuration). Do not hold the front bezel, or it may become detached, causing

an injury. For lifting and moving the equipment, remove the mounted modules

from the main unit and carry them separately. It takes at least two people to

carry it; hold the equipment firmly by its bottom.

Do not remove and carry the equipment with modules mounted.

When detaching and moving the equipment from the rack, remove all mounted

modules from NEC Express5800/ft series and carry them separately.

Do not install the equipment in an unsuitable place.

Install the equipment in such a place as specified in this User's Guide. Avoid

the following, or there is a risk of a fire.

 a dusty place

 a humid place located near a boiler, etc

 a place exposed to direct sunlight

 an unstable place

Be careful not to hurt your fingers.

Exercise great care not to hurt your fingers on the rail when you

mount/dismount the equipment into/from the rack.

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