Eurotech DynaPCN 10-20 Owner's manual

User manual

DynaPCN 10-20-00

Ethernet Passenger & People Counter

Rev. 4-1 — 14 March 2018 — DYPCN-10-20-00_UserMan_EN_4-1 — ENGLISH

Trademarks

All trademarks, registered trademarks, logos, trade names and products names contained in this

document are the property of their respective owners.

Intended audience of this document

This document is intended for system integrators: skilled persons with a thorough knowledge in linking

together different computing systems and software applications physically or functionally, to operate as a

coordinated whole, in compliance with the applicable regulations.

Revision history

Revision Description Date

1-0 First release 30 April 2013

2-0 Updated “Main features” section 25 August 2015

3-0 l Updated features

l Updated Digital Input features

27 October 2015

3-1 Updated Section 1.1 page 23 13 March 2017

4-1 General contents review 14 March 2018

DynaPCN 10-20-00 User manual Rev. 4-1 Contents

CONTENTS

Trademarks 2

Intended audience of this document 2

Revision history 2

Contents 3

1 Safety instructions 7

1.1 Safety messages used in this document 7

1.1.1 Safety messages for hazards with a high level of risk 7

1.1.2 Safety messages for hazards with a medium level of risk 8

1.1.3 Safety messages for hazards with a low level of risk 8

1.2 Other messages used in this document 8

1.2.1 Instructions on how to use the product effectively and avoid any damage 8

1.3 How to prevent electrostatic discharge 9

1.4 How to safely connect power to the product 9

2 How to receive technical assistance 11

2.1 How to ask for technical support 11

2.2 How to send a product for repair 11

3 Conventions and terms used in this document 13

3.1 Conventions used for signal names 13

3.2 Conventions used for signal types 13

3.3 Terms used and their definition 14

4 DynaPCN 10-20-00 overview 15

4.1 DynaPCN 10-20-00 general description 15

4.2 Technical Specifications 18

4.3 Identification label 19

4.4 Intended use and not allowed uses 20

4.4.1 Intended use 20

4.4.2 Not allowed uses 20

4.5 Configuration Interfaces 21

4.6 Communication and power supply interfaces 22

5 Overview on the required software 23

5.1 WinClient 24

5.1.1 How to download WinClient 24

5.1.2 How to launch WinClient 24

5.1.3 WinClient GUI Overview 25

5.1.3.1 Information displayed on the Status bar 26

5.2 imgserver 27

5.2.1 How to download a new imgserver version 27

5.2.2 How to install a new imgserver version in the DynaPCN 10-20-00 28

5.3 fpga-firmware 30

5.3.1 How to download a new fpga-firmware version 30

5.3.2 How to install a new fpga-firmware version in the DynaPCN 10-20-00 31

6 How the counting works 33

6.1 Counting with doors open or without doors 33

6.1.1 Example 1: When is a person counted as "In"? 33

6.1.2 Example 2: When is a person counted as "Out"? 34

6.2 Counting when using the doors sensors 35

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Contents DynaPCN 10-20-00 User manual Rev. 4-1

6.2.1 Example 1: What happens when the doors are closed? 35

6.2.2 Example 2: What happens when the doors are opened? 35

7 How to install the DynaPCN 10-20-00 37

7.1 Evaluate the characteristics of the installation 38

7.1.1 Pay attention to the installing place 38

7.1.2 Pay attention to the installation height, to the distribution of local population’s height, and to the Detec-

tion Area 39

7.1.3 Pay attention to the width of the gate to detect. How many PCN devices do you need? 40

7.2 Connect the rear interfaces, the power supply source, and adjust the angle of the front panel 41

7.2.1 How to mount the Case Extension 44

7.3 Connect the Digital I/Os 45

7.3.1 Digital Inputs (GPI1 and GPI2) 45

7.3.1.1 Electrical schematics 45

7.3.1.2 Recommended operating conditions: 45

7.3.1.3 Example: how to simulate a Digital Input 46

7.3.2 Digital Outputs (GPO1 and GPO2) 47

7.3.2.1 Electrical schematics 47

7.3.2.2 Recommended operating conditions: 48

7.4 Mount the DynaPCN 10-20-00 above the gate 49

7.5 Turn ON the DynaPCN 10-20-00 50

7.5.1 How to turn OFF the DynaPCN 10-20-00 50

7.6 Connect the DynaPCN 10-20-00 to the Host PC 51

7.7 Install the USB/Ethernet RNDIS Gadget in the Host PC 52

7.7.1 How to install the USB Ethernet/RNDIS Gadget if the Host PC runs Windows XP 53

7.7.2 How to install the USB/Ethernet RNDIS Gadget if the Host PC runs Windows 7 58

7.7.3 How to install the USB/Ethernet RNDIS Gadget if the Host PC runs Windows 10 63

7.8 Configure the network between DynaPCN 10-20-00 and Host PC 67

7.9 Connect the DynaPCN 10-20-00 with WinClient 70

7.10 Verify the connection and the counting with WinClient 72

7.10.1 What to do if you have connection issues 74

7.10.2 What to do if you have counting issues 74

7.10.3 How to reset the counters 75

8 How to set the WinClient parameters 77

8.1 How to set date and time 77

8.2 How to set the installation height 78

8.2.1 How to manage installations at heights below 225 cm 78

8.3 How to set the light intensity of the LEDs 79

8.4 How to set the in / out directions 79

8.5 How to set the door width 80

8.6 How to set the position of the Door Threshold 80

8.7 How to disable the Background subtraction 81

8.8 How to set the masking (No Tracking Zone) 82

8.9 How to configure and test the Digital I/Os 83

8.9.1 How to configure the Digital Inputs (GPI1 and GPI2) 83

8.9.2 How to test the Digital Inputs (GPI1 and GPI2) 84

8.9.3 How to test the Digital Outputs (GPO1 and GPO2) 84

8.10 How to enable the Move Detection 85

8.11 How to enable the System Diagnostic 86

8.12 How to reboot the DynaPCN 10-20-00 87

8.13 How to restore the factory settings 88

9 What is a log-file. How to save a log-file 89

9.1 Log-file example (1/2) 90

9.2 Log-file example (2/2) 91

9.3 How to save a log-file 92

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DynaPCN 10-20-00 User manual Rev. 4-1 Contents

10 What is a PCF file. How to save / load it 93

10.1 How to save a PCF file 93

10.2 How to load a PCF file 95

11 The Ethernet communication protocol 97

11.1 Interaction between the application software and the DynaPCN 10-20-00 97

11.2 Connection between the application software and the DynaPCN 10-20-00 97

11.3 Main commands 98

12 How to have access to the DynaPCN 10-20-00 Operating System 99

12.1 Which are the default passwords 99

12.2 How to change the passwords 99

13 How to maintain the product 101

13.1 Always observe the appropriate antistatic precautions during the maintenance of the product 101

13.2 Always remove the power supply before starting the maintenance of the product 101

13.3 How to verify the installation of the product 102

13.4 How to clean the product 102

14 Declaration of conformity 103

14.1 CE marking 103

14.2 RoHS compliance 103

14.3 WEEE compliance 103

15 Mechanical dimensions 105

15.1 DynaPCN 10-20-00 dimensions 105

15.2 Housing dimensions 106

Notes 107

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DynaPCN 10-20-00 User manual Rev. 4-1 1 Safety instructions

1 SAFETY INSTRUCTIONS

READ CAREFULLY AND UNDERSTAND THE INSTRUCTIONS AND WARNINGS CONTAINED

IN THIS DOCUMENT BEFORE INSTALLING / USING THE PRODUCT.

KEEP THIS DOCUMENT FOR FUTURE REFERENCE.

To lower the risk of personal injury, electric shock, fire or damage to equipment, observe the instructions

and warnings contained in this document.

Failure to comply with the instructions and warnings contained this document, violates the standards of

safety, design, manufacture, and intended use of the product.

Eurotech assume no liability for any damage caused by failure to observe the instructions and warnings

contained this document.

Whenever you have any doubt regarding the correct understanding of this document, contact the Eurotech

Technical Support (for more information see "How to receive technical assistance" on page11).

1.1 Safety messages used in this document

1.1.1 Safety messages for hazards with a high level of risk

To indicate a hazard with a high level of risk which, if not avoided, will result in death or serious injury,

the following safety message is used; the message also contains the safety instructions to follow to avoid

any hazard:

DANGER

TEXT THAT EXPLAINS THE SOURCE OF THE HAZARD

(WRITTEN WITH BOLD UPPER-CASE CHARACTERS)

Text with the safety instructions to follow to avoid any hazard

(written with bold lower-case characters)

Example:

DANGER

HIGH VOLTAGE INSIDE.

CONTACT WILL CAUSE ELECTRIC SHOCK OR BURN.

Turn OFF and disconnect power before opening the rack.

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1 Safety instructions DynaPCN 10-20-00 User manual Rev. 4-1

1.1.2 Safety messages for hazards with a medium level of risk

To indicate a hazard with a medium level of risk which, if not avoided, could result in death or serious

injury, the following safety message is used; the message also contains the safety instructions to follow

to avoid any hazard:

WARNING

TEXT THAT EXPLAINS THE SOURCE OF THE HAZARD

(WRITTEN WITH BOLD UPPER-CASE CHARACTERS)

Text with the safety instructions to follow to avoid any hazard

(written with bold lower-case characters)

1.1.3 Safety messages for hazards with a low level of risk

To indicate a hazard with a low level of risk which, if not avoided, could result in minor or moderate

injury, the following safety message is used; the message also contains the safety instructions to follow

to avoid any hazard:

CAUTION

TEXT THAT EXPLAINS THE SOURCE OF THE HAZARD

(WRITTEN WITH BOLD UPPER-CASE CHARACTERS)

Text with the safety instructions to follow to avoid any hazard

(written with bold lower-case characters)

1.2 Other messages used in this document

1.2.1 Instructions on how to use the product effectively and avoid any damage

To indicate:

l Instructions on how to use the product effectively

l Instructions on how to avoid damaging the product or third-party property (not related to personal

injury),

the following message is used:

NOTICE

SIGN

(if necessary)

Text with the instructions to follow to complete the specific task

(written with bold characters).

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DynaPCN 10-20-00 User manual Rev. 4-1 1 Safety instructions

1.3 How to prevent electrostatic discharge

NOTICE

HOW TO PREVENT DAMAGING ELECTROSTATIC-SENSITIVE DEVICES

The symbol on the left is applied on electrostatic-sensitive devices.

To prevent damaging electrostatic-sensitive devices:

l Handle the electrostatic-sensitive devices in an ESD Protected Area (EPA)

l Observe the appropriate antistatic precautions. For example: use a wrist

strap kept in constant contact with bare skin and attached to ground.

1.4 How to safely connect power to the product

To safely connect power to the product:

l Observe all the instructions for safety, installation, and operation

l Never operate with wet hands

l Use certified power cables

l Make sure the power cables are not damaged before using them

l Make sure that the power cables meet the power requirements of the device

l Position cables with care. Do not position cables in places where they may be trampled or

compressed by objects placed on them

l Make sure that the power-points and plugs are not damaged before using them

l Do not overload the power-points and plugs

l Use a power supply that meets the requirements stated on the identification label of the

product. In case of uncertainties about the required power supply, contact the Eurotech

Technical Support Team (for more information see "How to receive technical assistance"

on page11).

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DynaPCN 10-20-00 User manual Rev. 4-1 2 How to receive technical assistance

2 HOW TO RECEIVE TECHNICAL ASSISTANCE

2.1 How to ask for technical support

To ask for technical support, complete the following steps

1. Go to the Eurotech Global Support Centre: https://support.eurotech.com/

2. Submit a support request

3. Wait for the reply from the Support Team with the information you required

2.2 How to send a product for repair

To send a product for repair, complete the following steps:

1. Go to the Eurotech Global Support Centre: https://support.eurotech.com/

2. Submit an RMA request

3. Wait for the reply from the RMA Department. It will contain:

l The RMA number

l The shipping information

4. Pack the product adequately using anti-static material and place it in a sturdy box with enough

packing material to protect it from shocks and vibrations

5. Ship the product to Eurotech following the information received from the RMA Department.

NOTICE

Any product returned to Eurotech, that is found to be damaged due to inadequate packaging,

will not be covered by the warranty.

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DynaPCN 10-20-00 User manual Rev. 4-1 3 Conventions and terms used in this document

3 CONVENTIONS AND TERMS USED IN THIS DOCUMENT

3.1 Conventions used for signal names

Convention Description

GND Ground

# Active low signal

+ Positive signal; Positive signal in differential pair

- Negative signal; Negative signal in differential pair

3.3 3.3 V signal level

5 5 V signal level

NC No Connection

Reserved Use is reserved to Eurotech

3.2 Conventions used for signal types

Convention Description

I Signal is an input to the system

O Signal is an output from the system

IO Signal may be input or output

P Power and Ground

A Analog signal

NC No Connection

Reserved Use is reserved to Eurotech

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3 Conventions and terms used in this document DynaPCN 10-20-00 User manual Rev. 4-1

3.3 Terms used and their definition

Term Definition

l Control Unit

l Host PC

Term used to define:

l A computer (for example: a laptop) to be connected to the DynaPCN 10-20-00 to configure it and to

verify the counting

l A server device that can elaborate, save, and load the information arriving from all Passenger

Counters.

l Product

l Device

l Counter

l PCN

Terms used as synonymous of DynaPCN 10-20-00.

l Master In the Wide-gate configuration, term used to define the DynaPCN 10-20-00 that manages one or more

Slave DynaPCN-10-01 devices.

l Slave(s) In the Wide-gate configuration, term used to define one or more DynaPCN-10-01 devices that are

managed by the Master DynaPCN 10-20-00.

l Detection Area Term used to define the area detected by the DynaPCN 10-20-00 (visible area in the windows of the

WinClient program) that has the best performance from a statistical point of view.

The optimal Detection Area ranges from 25 to 125 cm away from the front panel of the DynaPCN 10-20-

00.

l Door Threshold Term used to define the reference line within the Detection Area (white line visible in the windows of the

WinClient program) that a person has to cross before he / she can be counted as In/Out.

l Background Term used to define the image considered as the "background" of the Detection Area when nobody is

crossing it.

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DynaPCN 10-20-00 User manual Rev. 4-1 4 DynaPCN 10-20-00 overview

4 DYNAPCN 10-20-00 OVERVIEW

4.1 DynaPCN 10-20-00 general description

The DynaPCN 10-20-00 is a compact and autonomous device based on a stereoscopic vision technology.

It has been developed to count passengers as they enter in and exit from buses and trains.

It can also be used to count people entering and exiting buildings or areas with restricted access.

The DynaPCN 10-20-00 integrates 4 high luminosity infrared LEDs on the front panel.

The LEDs allows to illuminate the scene and obtain an accurate and precise counting in any type of lighting

condition.

Front view Rear view

Ref # Description

1 Frame with mounting holes

2 Front panel

3 Video sensors for stereoscopic vision

4 Infrared LEDs

5 Service Panel

6 Rear panel

7 M1 connector

8 M2 connector

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4 DynaPCN 10-20-00 overview DynaPCN 10-20-00 User manual Rev. 4-1

The angle of the front panel respect to the frame can be adjusted from 0° to 45°.

This adjustment allows you to install the DynaPCN 10-20-00 also on sloping ceilings.

If you need to install the DynaPCN 10-20-00 with the front panel angled more than 35° respect to the

frame, for aesthetic / antivandalic purposes, you can request the accessory Case Extension, to mount on

the rear side of the frame.

The Case Extension purchasing code is: M11-10-10-00.

The following figures show some examples of installations on-board buses.

The DynaPCN 10-20-00 can be installed in an opening on the roof or using a customized holder.

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DynaPCN 10-20-00 User manual Rev. 4-1 4 DynaPCN 10-20-00 overview

The DynaPCN 10-20-00 can work either stand-alone or connected to a server device - Control Unit - that

can elaborate, save, and load the information arriving from all Passenger Counters.

The DynaPCN 10-20-00 save the In and Out counting values, together with time and date of the recorded

data. You can download the log file with the saved information every time you need.

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4 DynaPCN 10-20-00 overview DynaPCN 10-20-00 User manual Rev. 4-1

4.2 Technical Specifications

Specifications Description

Field of application Automatic person counting

(accuracy: 98%; precision 99%)

Technology Stereoscopic vision technology

Configuration Interfaces Reset button

Mini-B type USB 1.1 Client Connector

Power supply status LED

System status LED

Communication Interfaces 10/100 Mbps Ethernet port

Isolated Digital I/Os

WideGate interface

Connectors Connector M1: female 4-pin M12 D-Code

Connector M2: female 12-pin circular

Mechanics and IP rate IP65 sealed magnesium alloy enclosure

Power supply 9 / 36 VDC

Power consumption 3.2 W if the LEDs are OFF

7.8 W if the LEDs are 100% ON

Standard Automotive E24: ECE ONU Reg.10

Fire protection: EN 45545

EMC emissions: EN 50155 / EN 50121 / EN 50011

EMC emissions: EN 50155 / EN 50121 / EN 61000

Environment: EN 50155

Shocks and vibrations: EN 50155 / EN 61373

Operating temperature From -40 °C to +70 °C, +85 °C for 10 minutes (EN 50155 Class TX)

Weight 0.6 kg

Frame dimensions Height: 100 mm

Width: 230 mm

Thickness: 3 mm

Housing dimensions Height: 82 mm

Width: 209 mm

Depth (if frame-front panel angle = 0°): 42 mm

Depth (if frame-front panel angle = 45°): 70 mm

MTBF > 500000 hours

Accessories Starter Kit and Configuration software

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DynaPCN 10-20-00 User manual Rev. 4-1 4 DynaPCN 10-20-00 overview

4.3 Identification label

The identification label is placed on the rear side of the DynaPCN 10-20-00:

Ref # Type of label and information Example of label

1 Identification label

l Eurotech logo and address

l WEEE symbol

l CE mark

l Automotive mark

l Power requirements*

l "MADE IN EU" statement

l DYPCN model

l Serial number

* the symbol stands for direct current

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4 DynaPCN 10-20-00 overview DynaPCN 10-20-00 User manual Rev. 4-1

4.4 Intended use and not allowed uses

Use

Road transport Yes

Rail transport Yes

Residential Yes

Defence No

Industrial No

4.4.1 Intended use

Only use the DynaPCN 10-20-00 only as passenger-counter / people-counter in applications on-board road

and rail vehicles, and in residential applications, that meet the instructions and the warnings contained in

this document, and the standards required by the current legislation.

The DynaPCN 10-20-00 must:

l Be used with appropriate interconnecting and power cables

l Be used with a power supply that meets the requirements stated on the identification label of the

product.

4.4.2 Not allowed uses

Do not use the DynaPCN 10-20-00:

l In defence applications

l In industrial applications

l In environments with potentially explosive atmospheres

l If not installed according to the instructions and warnings contained in this document.

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Eurotech DynaPCN 10-20 Owner's manual

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