Cod. 538193 - 0811
This document sets out the terms and conditions of the product
warranties for Electrolux Appliances. It is an important document.
Please keep it with your proof of purchase documents in a safe place
for future reference should you require service for your Appliance.
1. In
thiswarranty
(a)
‘acceptablequality’asreferredtoinclause10ofthiswarrantyhas
thesamemeaningreferredtointheACL;
(b)
‘ACL’meansTradePracticesAmendment(AustralianConsumer
Law)Act(No.2)2010;
(c)
‘Appliance’meansanyElectroluxproductpurchasedbyyou
accompaniedbythisdocument;
(d) ‘ASC’
meansElectrolux’authorisedservicedcentres;
(e)
‘Electrolux’meansElectroluxHomeProductsPtyLtdof163
O’Riordan
Street,Mascot,NSW2020,ABN51004762341in
respect
ofAppliancespurchasedinAustraliaandElectrolux(NZ)
Limitedof3-5NiallBurgessRoad,MountWellington,inrespect
ofAppliancespurchasedinNewZealand;
(f)
‘majorfailure’asreferredtoinclause10ofthiswarrantyhasthe
samemeaningreferredtointheACLandincludesasituationwhen
anAppliancecannotberepairedoritisuneconomicforElectrolux,at
itsdiscretion,torepairanApplianceduringtheWarrantyPeriod;
(g) ‘Warranty
Period’means:
(i)
wheretheApplianceisusedforpersonal,domesticorhousehold
use(i.e.normalsinglefamilyuse)assetoutintheinstruction
manual,theApplianceiswarrantedagainstmanufacturing
defectsinAustraliafor24monthsandinNewZealandfor24
months,followingthedateoforiginalpurchaseoftheAppliance;
(ii)
wheretheApplianceisusedforcommercialpurposes(including
beingusedtodirectlyassistabusinessorwheretheApplianceis
usedinamulti-familycommunalorsharetypeenvironment),the
Appliancewillthenbewarrantedagainstmanufacturingdefects
inAustraliafor3monthsandinNewZealandfor3months,
followingthedateoforiginalpurchaseoftheAppliance.
(h)
‘you’meansthepurchaseroftheAppliancenothavingpurchased
theApplianceforre-sale,and‘your’hasacorrespondingmeaning.
2. ThiswarrantyonlyappliestoAppliancespurchasedandusedinAustralia
orNewZealandandisinadditionto(anddoesnotexclude,restrict,or
modifyinanyway)anynon-excludablestatutorywarrantiesinAustralia
orNewZealand.
3. DuringtheWarrantyPeriodElectroluxoritsASCwill,atnoextracharge
ifyourApplianceisreadilyaccessibleforservice,withoutspecial
equipmentandsubjecttothesetermsandconditions,repairorreplace
anypartswhichitconsiderstobedefective.ElectroluxoritsASCmay
useremanufacturedpartstorepairyourAppliance.Youagreethat
anyreplacedAppliancesorpartsbecomethepropertyofElectrolux.
Thiswarrantydoesnotapplytolightglobes,batteries,ltersorsimilar
perishableparts.
4. PartsandAppliancesnotsuppliedbyElectroluxarenotcoveredby
thiswarranty.
5. Youwillbearthecostoftransportation,travelanddeliveryofthe
AppliancetoandfromElectroluxoritsASC.Ifyouresideoutsideofthe
servicearea,youwillbearthecostof:
(a) travel
ofanauthorisedrepresentative;
(b)
transportationanddeliveryoftheAppliancetoandfrom Electroluxor
itsASC,
Inallinstances,unlesstheApplianceistransportedbyElectroluxoran
Electrolux
authorisedrepresentative,theApplianceistransportedatthe
owner’s
costandriskwhileintransittoandfromElectroluxoritsASC.
6. Proofofpurchaseisrequiredbeforeyoucanmakeaclaimunder
thiswarranty.
7. Youmaynotmakeaclaimunderthiswarrantyunlessthedefectclaimed
isduetofaultyordefectivepartsorworkmanship.Electroluxisnotliable
inthefollowingsituations(whicharenotexhaustive):
(a) the
Applianceisdamagedby:
(i) accident
(ii) misuse
orabuse,includingfailuretoproperlymaintainorservice
(iii) normal
wearandtear
(iv) power
surges,electricalstormdamageorincorrectpowersupply
(v) incomplete
orimproperinstallation
(vi) incorrect,
improperorinappropriateoperation
(vii)insect
orvermininfestation
(viii)
failuretocomplywithanyadditionalinstructionssuppliedwith
theAppliance;
(b) the
ApplianceismodiedwithoutauthorityfromElectroluxinwriting;
(c)
theAppliance’sserialnumberorwarrantysealhasbeenremoved
ordefaced;
(d)
theAppliancewasservicedorrepairedbyanyoneotherthan
Electrolux,
anauthorisedrepairerorASC.
8. Thiswarranty,thecontracttowhichitrelatesandtherelationship
betweenyouandElectroluxaregovernedbythelawapplicablewhere
theAppliancewaspurchased.WheretheAppliancewaspurchasedin
NewZealandforbusinesspurposestheConsumerGuaranteeActdoes
notapply.
9. Totheextentpermittedbylaw,Electroluxexcludesallwarrantiesand
liabilities(otherthanascontainedinthisdocument)includingliabilityfor
anylossordamagewhetherdirectorindirectarisingfromyourpurchase,
useornonuseoftheAppliance.
10.ForAppliancesandservicesprovidedbyElectroluxinAustralia,
theAppliancescomewithaguaranteebyElectroluxthatcannotbe
excludedundertheAustralianConsumerLaw.Youareentitledtoa
replacement
orrefundforamajorfailureandforcompensationforany
otherreasonablyforeseeablelossordamage.Youarealsoentitledto
havetheAppliancerepairedorreplacediftheAppliancefailstobeof
acceptablequalityandthefailuredoesnotamounttoamajorfailure.
Thebenetstoyougivenbythiswarrantyareinadditiontoyourother
rightsandremediesunderalawinrelationtotheAppliancesorservices
towhichthewarrantyrelates.
11.AtalltimesduringtheWarrantyPeriod,Electroluxshall,atitsdiscretion,
determinewhetherrepair,replacementorrefundwillapplyifan
Appliancehasavalidwarrantyclaimapplicabletoit.
12.ForAppliancesandservicesprovidedbyElectroluxinNewZealand,
theAppliancescomewithaguaranteebyElectroluxpursuanttothe
provisions
oftheConsumerGuaranteesAct,theSaleofGoodsActand
theFairTradingAct.
13.To
enquireaboutclaimingunderthiswarranty,pleasefollowthesesteps:
(a) carefullychecktheoperatinginstructions,usermanualandtheterms
ofthiswarranty;
(b) have
themodelandserialnumberoftheApplianceavailable;
(c) have
theproofofpurchase(eganinvoice)available;
(d) telephone
thenumbersshownbelow.
14.Youacceptthatifyoumakeawarrantyclaim,ElectroluxanditsASC
mayexchangeinformationinrelationtoyoutoenableElectroluxtomeet
itsobligationsunderthiswarranty.
Warranty
FORSALESINAUSTRALIAANDNEWZEALAND
APPLIANCE:BUILT-INOVEN,COOKTOP
ANDFREESTANDINGCOOKER
Important Notice
Before
callingforservice,pleaseensurethatthestepslistedinpoint13abovehavebeenfollowed.
FOR SERVICE
ortondtheaddressofyournearest
stateservicecentreinAustralia
PLEASE CALL 13 13 49
Forthecostofalocalcall(Australiaonly)
SERVICE AUSTRALIA
ELECTROLUXHOMEPRODUCTS
www.electrolux.com.au
FOR SPARE PARTS
ortondtheaddressofyournearest
statesparepartscentreinAustralia
PLEASE CALL 13 13 50
Forthecostofalocalcall(Australiaonly)
FOR SERVICE
ortondtheaddressofyournearest
authorisedservicecentreinNewZealand
FREE CALL 0800 10 66 10
(NewZealandonly)
SERVICE NEW ZEALAND
ELECTROLUXHOMEPRODUCTS
www.electrolux.co.nz
FOR SPARE PARTS
ortondtheaddressofyournearest
statesparepartscentreinNewZealand
FREE CALL 0800 10 66 20
(NewZealandonly)