Eneo FNR-4004/500 User manual

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User Manual
Network Video Recorder, 4 IP-Channels, H.264
FNR-4004/500
2
Safety Instructions / Maintenance
Read these safety instructions and the operation manual first before you install and commission the unit.
Keep the manual in a safe place for later reference.
The system may only be commissioned and maintained by personnel authorized to do this and it must only be carried
out in accordance with relevant standards and guidelines.
Never cover the ventilation slots to avoid overheating.
Never insert metal objects or any other items into the vents. This may permanently damage the unit.
Protect your unit from contamination with water and humidity to prevent it from permanent damage. Never switch
the unit on when it gets wet.
Have it checked at an authorized service center in this case.
Never operate the units outside of the specifications as this may prevent their functioning.
Do not operate the unit beyond their specified temperature, humidity or power ratings. Operate the unit only at a
temperature range of –10°C to +40°C and at a humidity of max. 80%.
The unit should be protected against excessive heat, dust, damp and vibration.
Do not place any heavy objects on the unit.
To disconnect the power cord of the unit, pull it out by the plug. Never pull the cord itself.
Pay attention when laying the connection cable and observe that the cable is not subject to heavy loads, kinks, or
damage and no moisture can get in.
Do not attempt to disassemble the camera board from the dome.
Contact your local dealer in case of malfunction.
The warranty becomes void if repairs are undertaken by unauthorized persons. Do not open the housing.
Installation, maintenance and repair have to be carried out only by authorized service centers.
Before opening the cover disconnect the unit from mains input.
• Do not use strong or abrasive detergents when cleaning the dome. Use a dry cloth to clean the dome surface. In case
the dirt is hard to remove, use a mild detergent and wipe gently.
NOTE:
This is a class A digital device.
This digital device can cause harmful interference in a residential area; in this case the user may be required to
take appropriate corrective action at his/her own expense.
3
TABLEOFCONTENTS
CHAPTER1Introduction ...............................................................................................................5
Overview ................................................................................................................................6
PreventiveandCautionaryTips...........................................................................................6
NVRSpecifications.................................................................................................................6
ConnectingYourNVR............................................................................................................8
OperatingYourNVR ..............................................................................................................9
UsingtheFrontPanelControls.............................................................................................9
UsingtheIRRemoteControl ..............................................................................................11
UsingaUSBMouse ..............................................................................................................12
UsingtheSoftKeyboard......................................................................................................12
CHAPTER2GettingStarted .........................................................................................................14
StartingandShuttingDownYourNVR ..............................................................................15
RebootingandLockingYourNVR ......................................................................................16
SettingDate&Time.............................................................................................................16
CheckingtheStatusofYourNVR........................................................................................18
CHAPTER3LiveFeed ..................................................................................................................19
WatchingaLiveFeed ..........................................................................................................20
UnderstandingLiveFeedIcons ..........................................................................................20
OperatingtheLiveFeed ......................................................................................................21
UsingtheDisplayMenu.......................................................................................................23
ConfiguringLiveFeedDisplays ..........................................................................................25
SettingCameraOrder..........................................................................................................26
CHAPTER4RecordSettings........................................................................................................27
ConfiguringSettingsforRecording ....................................................................................28
ConfiguringRecordingSettings..........................................................................................28
ConfiguringaQuickRecordingSchedule...........................................................................29
ConfiguringanAdvancedRecordingSchedule .................................................................30
CHAPTER5Playback ...................................................................................................................32
PlayingBackaRecording....................................................................................................33
UnderstandingthePlaybackInterface...............................................................................33
SearchingforRecordedFiles ..............................................................................................33
PlayingBackRecordedFiles...............................................................................................34
CHAPTER6Backup ......................................................................................................................36
BackingUpVideoClips
.......................................................................................................37
SelectingVideoClips ...........................................................................................................37
BackingUpVideoClips .......................................................................................................38
BackingUpRecordedFiles .................................................................................................39
CHAPTER7SystemConfiguration ..............................................................................................40
ConfiguringNetworkSettings ............................................................................................41
ManagingUserAccounts.....................................................................................................42
AddingaNewRemoteUser ................................................................................................42
DeletingaUser.....................................................................................................................43
EditingaUser.......................................................................................................................43
ConfiguringPTZCameras ...................................................................................................44
ConfiguringBasicPTZSettings...........................................................................................44
CustomizingPTZPresets,PatternsandPatrols ................................................................45
ConfiguringAlarmsandExceptions...................................................................................47
SettingUpMotionDetection...............................................................................................47
ConfiguringAlarmInputs ...................................................................................................48
ConfiguringExceptions .......................................................................................................49
ConfiguringE‐mailSettings ................................................................................................50
4
CHAPTER8CameraManagement...............................................................................................51
ConfiguringCameras...........................................................................................................52
Tosetupprivacyzones........................................................................................................52
ConfiguringVideoTamperingDetection ...........................................................................53
ConfiguringVideoLossDetection ......................................................................................54
ConfiguringOSDSettings....................................................................................................55
Add/RemoveCameras ........................................................................................................56
CHAPTER9DiskManagement ....................................................................................................57
ManagingDisks....................................................................................................................58
CheckingDiskStatus ...........................................................................................................58
FormattingDisk ...................................................................................................................58
EnablingDiskOverwrite.....................................................................................................59
ManagingFiles .....................................................................................................................60
SearchingforRecordedFiles ..............................................................................................60
LockingandUnlockingRecordedFiles..............................................................................60
CHAPTER10NVRManagement..................................................................................................61
ManagingSystem.................................................................................................................62
UpgradingtheSystemFirmware .......................................................................................62
RestoringDefaultSettings ..................................................................................................62
Exporting&ImportingConfiguration................................................................................63
ViewingSystemLogs...........................................................................................................65
LockingandUnlockingSystemMenus...............................................................................66
CHAPTER 11 Specifications................................................................................................................67
5
CHAPTER1Introduction
6
Overview
ThankyouforyourpurchaseoftheFNR‐4004EmbeddedDigitalVideoRecorder(NVR).Togetthemostoutof
yourNVR,pleasereadthroughtheInstallation’sManualandthisUser’sManualthoroughly.
FNR‐4004EmbeddedNVR,showninFigure1ushersinthenextgenerationofNetworkvideorecording
technologyfromeneo.FNR‐4004isaNVRmodelwhichonlysupportsIPcamera.Builtonanembeddedplatform
andcombiningthelatestinadvancedH.264videoencodinganddecodingtechnologies,FNR‐4004Embedded
NVRcontainstheperfectcombinationofrock‐solidreliabilityandhighperformance.
Fig1:FNR‐4004EmbeddedNVR
PreventiveandCautionaryTips
BeforeconnectingandoperatingyourNVR,pleasebeadvisedofthefollowingtips:
•Ensureunitisinstalledinawell‐ventilated,dust‐freeenvironment.
•Unitisdesignedforindooruseonly.
•KeepallliquidsawayfromtheNVR.
•Ensureenvironmentalconditionsmeetfactoryspecifications.
•Ensureunitisproperlysecuredtoarackorshelf.Majorshocksorjoltstotheunitasaresultofdroppingitmay
causedamagetothesensitiveelectronicswithintheunit.
•UsetheNVRinconjunctionwithanUninterruptiblePowerSupply(UPS).
•Powerdowntheunitbeforeconnectinganddisconnectingaccessoriesandperipherals.
NVRSpecifications
Compression:
Support PAL/NTSC video input.
Adopt H.264 video compression standard.
The FNR-4004 only supports IP camera.
•Upto2Megapixel(1920x1080)resolutionissupportedforIPcamera.
•Videoencodingparametersofeachchannelcanbesetseparately,includingresolution,framerate,bitrate,
imagequality.
•Eachchannelsupportsnormalandeventcompressionparameters.
•Supportsbothcompositestreamandvideoonlystream.Audioandvideostreamsarestrictlysynchronized.
•Supportswatermark.
LocalFunctions(Monitoring):
•Supports1/4/9/16screenliveview,channelsequenceisadjustable.
•Supportsliveviewgroupswitch,manualswitchandautomaticcycle,theintervalofautomaticcyclecanbe
adjusted.
•Supportsdigitalzoominginliveviewmode
•Supportsshieldingofanassignedliveviewchannel.
•SupportsvariousPTZprotocols,PTZpreset,patrolandpattern.
•Supportsmulti‐levelusermanagement,eachusercanhaveindividualNVRaccessrights.
•Supportsmouse,frontpanel,andIRcontrol.
LocalFunctions(HDDManagement):
•Supportsupto1SATAHDD,eachHDDcansupportmax2TBcapacity.
•SupportsS.M.A.R.T.technology.
•SupportsHDDhibernationfunction.
•SupportsWindowscompatiblefilesystemformatandtechnologyofpre‐allocatingharddiskspacetoavoid
HDDfragments.
7
RecordingandPlayback:
•Supportsmultiplerecordingtypes,including,continuous,alarm,motionrecording,etc.
•Supports8recordingtimeperiodswithseparaterecordingtypes.
•Supportspre/post‐recordingtimeforalarmandmotiondetection.
•Supportspause,playfast,playslow,skipforward,andskipbackwardwhenplayback,locatinginprogress
barbydraggingthemouse.
•Supportsupto4‐chsynchronousplayback.
•Supportsdigitalzoomfunctioninplayback
Backup:
•SupportsUSBstoragedevice.
•Supportsbackupdevicemaintenanceandmanagement.
Alarm&Exception:
•Supportsmotiondetection,networkdisconnectdetection,videooutputstandardmismatchdetection.
•Supportsautorecoveryfromexceptions.
Network:
•Supports10/100Madaptivenetworkinterface.
•SupportsTCP/IPprotocols,DHCP,DNS,DDNS,NTP,andSADP,etc.
•Supportsunicastandmulticast,supportTCP,UDP,andRTPforunicast.
•Supportsremotesearch,playbackanddownloadvideofiles.
•SupportsremoteconfigurationandimportandexportofNVRsettings.
•Supportsremoteacquisitionofdevicestatus,systemlogandalarmstatus.
•Supportsremoteformatofharddisk,upgrade,reboot.
•Supportseventalarmandexceptionsuploadtoremotemanagementhost.
•Supportremoteusermanagement.Administratorcancreateandmanageremoteusersandsettheir
privilege.
•SupportsremoteinstantaneousJPEGcapture.
•SupportsremotePTZcontrol.
•Supportsvoicetalkandbroadcast.
•Includesbuilt‐inWEBServer.
Development:
•SDKforWindowsandLinuxenvironmentisavailable.
•Demosoftwaresourcecodesareavailable.
•Developmentsupportandtrainingofapplicationsystemareavailable.
8
ConnectingYourNVR
Youmayfollowthediagrambelow(Figure2)inconnectingyourNVRtoitsperipherals.
Fig2:NVRConnectionDiagram
9
OperatingYourNVR
TherearenumerouswaystonavigateandoperateyourNVR.YoumayusetheFrontPanelControls,the
includedIR(InfraRed)Remote,aMouseandtheSoftKeyboard.
UsingtheFrontPanelControls
YourNVRcomeswithbuilt‐infrontpanelcontrols,asshowninFigure3.
Fig3:FNR‐4004EmbeddedNVR
Thecontrolsonthefrontpanelinclude:
1. USBPorts:UniversalSerialBus(USB)portsforadditionaldevicessuchasUSBmouseandUSB
HardDiskDrive(HDD).
2. ControlButtons:
MENU/WIPERButton:PressingtheMENU/WIPERbuttonwillreturntheusertotheMain
menu(aftersuccessfullogin).InPTZControlmode,theMENU/WIPERbuttonwillstartwiper
(ifapplicable).InPlaybackmode,italsocanbeusedtoenable/disablesidebarmenu.
F1/LIGHT:InPTZControlmode,itwillturnon/offPTZlight.InPTZControlmode,the
F1/LIGHTbuttonisusedtozoomthePTZcamerainwheninthePTZControlmenu.
F2/AUX:Itisusedtocyclethroughtabpages.InPTZControlmode,theF2/AUXbuttonisused
tozoomthePTZcameraoutwheninthePTZControlmenu.
ESC:TheESCbuttonisusedtoescapetothepreviousmenuandtoarm/disarmtheNVRin
Previewmode.
EDIT/IRIS+:TheEDIT/IRIS+buttonisusedtoedittextfields.Wheneditingtextfields,itwill
alsofunctionasaBackspacebuttontodeletethecharacterinfrontofthecursor.Oncheckbox
fields,pressingtheEDIT/IRIS+buttonwilltickthecheckbox.InPTZControlmode,the
EDIT/IRIS+buttonopensuptheirisofthecamera.
PLAY/AUTO:ThePLAY/AUTObuttonisusedtoenterthePlaybackmenu.Itisalsousedto
turnaudioon/offinthePlaybackmenuandautoscaninthePTZControlmenu.
REC/SHOT:TheREC/SHOTbuttonisusedtoentertheQuickScheduleConfigurationinterface.
IfusedwhencontrollingaPTZ,pressingtheREC/SHOTbuttonandthenaNumericbuttonwill
callaPTZpreset.
PTZ/IRIS:ThePTZ/IRIS‐buttonisusedtoenterthePTZControlmode.WheninthePTZ
Controlmode,itisusedtoclosetheirisofthePTZ.InPlaybackmode,italsocanbeusedto
enable/disableaudio.
PREV/FOCUS
:ThePREV/FOCUS‐buttonisusedtoswitchbetweensinglescreenand
multi‐screenmode.InPTZControlmode,itisusedtoadjustthefocusinconjunctionwiththe
A/FOCUS+button.
A/FOCUS+:TheA/FOCUS+buttonisusedtoadjustfocusinthePTZControlmenu.Itisalso
usedtoswitchbetweeninputmethods(upperandlowercasealphabet,symbolsandnumeric
input).
3. SHIFT:TheSHIFTbuttonisusedforswitchbuttonactionbetweennumericbuttonandcontrol
button.
4. DIRECTION/ENTERButtons:
DIRECTIONButtons:TheDIRECTIONbuttonsareusedtonavigatebetweendifferentfields
anditemsinmenus.InPlaybackmode,theUpandDownbuttonisusedtospeedupandslow
downrecordedvideo.InPreviewmode,thesebuttonscanbeusedtocyclethroughchannels.
ENTERButton:TheENTERbuttonisusedtoconfirmselectioninanyofthemenumodes.It
canalsobeusedtotickcheckboxfields.InPlaybackmode,itcanbeusedtoplayorpausethe
video.
5. StatusIndicators:StatusindicatorsfordifferentfeaturesoftheNVR.
Status:StatusindicatorturnsgreenwhenNVRiscontrolledbyanIRremote.
10
Tx/Rx:Tx/Rxindictorblinksbluewhennetworkconnectionisfunctioningproperly.
6. IRReceiver:operationbyIRremotecontrol.
Note:ItisimportanttonotethatyoumustclicktheEDITbuttononeithertheremoteorfrontpanelonatext
fieldbeforeyou’reabletoedititscontent.Afteryou’redoneenteringtext,youmusthittheENTERbutton
tobeabletomoveontothenextfield.
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UsingtheIRRemoteControl
YourNVRmayalsobecontrolledwiththeincludedIRremotecontrol,showninFigure4.Batteries(2xAAA)
mustbeinstalledbeforeoperating.
Figure4.IRRemoteControl
Thekeysontheremotecontrolcloselyresembletheonesfoundonthefrontpanel.ReferringtoFigure4,they
include:
1.POWERButton:EnableShutdownmenuoftheNVR
2.DEVButton:Enables/DisablesRemoteControl.
3.AlphanumericButtons:SameasAlphanumericbuttonsonfrontpanel.
4.EDITButton:SameasEDITbuttononfrontpanel.
5.AButton:SameasAbuttononfrontpanel.
6.RECButton:SameasRECbuttononfrontpanel.
7.PLAYButton:SameasPLAYbuttononfrontpanel.
8.INFOButton:Reversed.
9.VOIPButton:Reversed.
10.MENUButton:SameasMENUbuttononfrontpanel.
11.PREVButton:SameasPREVbuttononfrontpanel.
12.DIRECTION/ENTERButtons:SameasDIRECTION/ENTERbuttonsonfrontpanel.
13.PTZButton:SameasPTZbuttononfrontpanel.
14.ESCButton:SameasESCbuttononfrontpanel.
15.RESERVED:Reserved.
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16.F1Button:SameasF1buttononfrontpanel.
17.PTZCONTROLButtons:Buttonstoadjusttheiris,focusandzoomofaPTZcamera.
18.F2Button:SameasF2buttononfrontpanel.
AimtheremotecontrolattheIRreceiverlocatedatthefrontoftheunittotestoperation.Ifthereisnoresponse:
1.Usingthefrontcontrolpanelorthemouse,gointoMainMenu>SystemCon‐figuration>Display
configuration.
2.CheckandrememberNVRdeviceNo.ThedefaultID#is255.ThisID#isvalidforallIRcontrols.
3.PresstheDEVbuttonontheremote.
4.EntertheNVRID#fromstep2.
5.PresstheENTERbuttonontheremote.
IftheStatusindicatoronthefrontpanelturnsblue,theremotecontrolisoperatingproperly.IftheStatus
indicatordoesnotturnblueandthereisstillnoresponsefromtheremote,pleasecheckthefollowing:
1.Batteriesareinstalledcorrectlyandthepolaritiesofthebatteriesarenotreversed.
2.Batteriesarefreshandnotoutofcharge.
3.IRreceiverisnotobstructed.
UsingaUSBMouse
Aregular3‐button(Left/Right/Scroll‐wheel)USBmousecanalsobeusedwiththisNVR.TouseaUSBmouse:
1.PlugUSBmouseintooneoftheUSBportsonthefrontpaneloftheNVR.
2.Themouseshouldautomaticallybedetected.Ifinararecasethatthemouseisnotdetected,pleasereferto
therecommendeddevicelistfromyourprovider.
Thebuttonsonthemousecorrespondsto:
1.LeftButton:
SingleClick:Selectacomponentofamenu,suchasabuttonoraninputfield.Thisissimilartopressingthe
ENTERbuttonontheremote/frontpanelcontrols.
•ClickandDrag:ClickinganddraggingtheLeftmousebuttoncanbeusedtocontrolthepan/tiltofaPTZ
cameraaswellastovarytheamountofdigitalzoom.Itcanalsobeusedtosetupthealarmareas.
2.RightButton:
SingleClick:Showspop‐upmenu.
UsingtheSoftKeyboard
WhenamouseisusedtoperformtaskontheNVR,clickingonatextinputfieldwillbringuptheSoftKeyboard,
showninFigure5.
Figure5.SoftKeyboard
Thebuttonsonthesoftkeyboardrepresents:
SwitchtoLowercase:Switchtolowercaseinput
SwitchtoUppercase:Switchtouppercaseinput
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Symbols:Switchtosymbolsinput.
Backspace:Deletethecharacterinfrontofthecursor.
Enter:Confirmselection.
 ESC:ExitoutofSoftKeyboard.
Figure6.SoftKeyboardButtons
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CHAPTER2GettingStarted
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StartingandShuttingDownYourNVR
ProperstartupandshutdownproceduresarecrucialtoexpandingthelifeofyourNVR.
TostartupyourNVR:
1.Ensurethepowersupplyispluggedintoanelectricaloutlet.ItisHIGHLYrecommendedthatan
UninterruptiblePowerSupply(UPS)beusedinconjunctionwiththeunit.ThePowerindicatorLEDonthefront
panelshouldturnred,indicatingtheunitisreceivingpower.
2.ConnecttheNVRtoaVGAmonitor.YouwillonlyseetheNVRmenusystem,whenit’sconnectedtoaVGA
monitor.
3.PressthePOWERswitchonthebackrearpanel.ThePowerindicatorLEDshouldturnblue.Theunitwill
begintostart.
4.Afterstartup,thePowerindicatorLEDwillremainblue.Asplashscreenwillbeshown(Figure7).
Figure7.StartupSplashScreen
TherearetwoproperwaystoshutdowntheNVR.
Option1:StandardShutdown
1. EntertheShutdownmenushowninFigure8bygoingtoMainMenu>Maintenance>Shutdown.
Figure8.ShutdownMenu
2. SelecttheShutdownbutton.
3. ClicktheYesbutton
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RebootingandLockingYourNVR
WhileintheShutdownmenu(Figure8),youmayalsorebootorlockyourNVR.LockingyourNVRwillreturn
youtotheLiveFeedmode,whichwillrequirethecorrectadministratorpasswordtoexitoutofit.TheReboot
buttonwillrebootyourNVR.
TorebootorlockyourNVR:
1.EntertheShutdownmenubygoingtoMainMenu>Maintenance>Shutdown.
2.SelecttheLockbuttontolocktheNVRortheRebootbuttontoreboottheNVR.
SettingDate&Time
Itisextremelyimportanttosetupthesystemdateandtimetoaccuratelytimestamprecordingsandevents.
Tosetupdateandtime:
1. EntertheSystemConfigurationmenubygoingtoMainMenu>SystemConfiguration,asshowninFigure9.

Figure9.SystemConfigurationMenu
2. ClicktheTime/DatebuttontoentertheTime/Datemenu(Figure10).
Figure10.Time/DateMenu
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3.Thecurrentsystemtimeanddateaswellasthetimezonewillbedisplayed.Usingthedirectionalbuttonson
thefrontpanel/remoteorthemouse,selectthecorrectdate,timeandtimezone.
4.ToenableDaylightSavingsTime,clickandchecktheEnableDSTcheckbox.
5.ToacquirethetimeanddateoveranNTP(NetworkTimeProtocol)Server,checktheSynchronizeviaNTP
servercheckbox.YoumayenteryourownNTPserverorselectfromoneofthedefaultlocationsfromthelist
ofservers,asshowninFigure11.
Figure11.Time/DateMenu
6.ClicktheSavebuttontosavesettingsandclicktheExitbuttontoexitoutofthemenu.ClickingtheExitbutton
withoutclickingtheSavebuttonwillexitthemenuwithoutsaving.
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CheckingtheStatusofYourNVR
ThecurrentstatusofyourNVRcanbecheckedatanytimebygoingtotheStatusmenu.Thestatusmenu,shown
inFigure12canbeaccessedbygoingtoMainMenu>Status.
Figure12.StatusMenu
TheitemsthatarefoundontheStatusmenuinclude:
DeviceInformation:ThemodelnumberoftheNVR,serialNo.,thecurrentfirmwareversioninstalledon
NVR,etc.
•ChanStat us:CamerasworkingstatusinNVRsuchasmotion,tampering,videolossandvideoexception.
•RecordStatus:Recordingstatusofthecameras,including:streamtype,framerate,bitrate,resolution,record
type,etc.
AlarmSt atus:Thestatusofexternalalarmin/outonNVR
NetworkStat us:NetworkstatussuchasIPaddress,gateway,DNSserver,clientport,etc.
HDSt atus:HarddiskstatusonNVR.
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CHAPTER3LiveFeed
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WatchingaLiveFeed
The Live Feed mode is automatically started after the NVR bootsup.Itisalsoattheverytopofthemenu
hierarchy,thushittingtheESCbuttonmultipletimes(dependingonwhichmenuyou’reon)willbringyoutothe
LiveFeedmode.
UnderstandingLiveFeedIcons
There are multiple icons on eachdisplayinLiveFeedmodetoindicate different camera status and settings.
Theseiconsinclude:
EventIcon:Indicatesvideolossortampering,motiondetectionand/orsensoralarm.
Record Icon: Indicates the current channel is recording. There cording may have been started
manually,fromaschedule,and/ortriggeredfrommotionoralarm.
PictureSettingsIcon:Adjustpicturesettingsforselecteddisplay.
PTZControlIcon:EnterPTZcontrolmodefortheselecteddisplay.
PresetIcon:RecallPTZpreset.
PatrolIcon:RecallPTZpatrol.
TourIcon:RecallPTZtour.
ZoomIn/ZoomOut:Zoomin/outwithPTZ.
FullScreen/ExitFullScreenIcon:Enterinto/exitoutoffullscreenmodeforselecteddisplay.
AudioOn/AudioOffIcon:Enable/disableaudioforselecteddisplay.
CloseIcon:Exitoutofcurrentsettingandreturntopreviousmode.
Figure13.LiveFeedIcons
Note:Eventiconswillonlybedisplayedwhenarmed,exceptforthevideolossalarm.
/