Contec BX-M2500 NEW Reference guide

Reference Manual

CONTENTS

BOX Computer

BX-M2500 Series

Introduction .................................................................. 5

Safety Precautions .................................................... 14

Product Nomenclature and Function ............... 20

Hardware Setup ........................................................ 34

BIOS Setup .................................................................. 44

Software RAID Setup ............................................... 82

Appendix ...................................................................... 92

List of Optional Products .................................... 110

Customer Support and Inquiry ......................... 112

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Table of Contents

Introduction ....................................................................... 5

1. Related Manuals ...................................................................................................................................................... 6

2. About the Product .................................................................................................................................................. 7

3. Product Lineup ........................................................................................................................................................ 8

4. Features ...................................................................................................................................................................... 9

5. Supported OS........................................................................................................................................................ 11

6. Product Configuration List ............................................................................................................................... 12

Safety Precautions ........................................................... 14

1. Safety Information............................................................................................................................................... 15

2. Handling Precautions ......................................................................................................................................... 16

1. FCC PART 15 Class A Notice ...................................................................................................................... 18

2. EN55032 Class A Notice ............................................................................................................................. 18

3. Display Marking ............................................................................................................................................. 18

3. Security Warning .................................................................................................................................................. 19

1. Information security risks ........................................................................................................................... 19

2. Security measures – e.g. ............................................................................................................................. 19

Product Nomenclature and Function ............................ 20

1. Nomenclature of Product Components ..................................................................................................... 21

2. Description of Product Components ........................................................................................................... 22

1. LED: POWER, DRIVE ACCESS, STATUS ................................................................................................... 22

2. DC Power Input Connector: DC-IN ........................................................................................................ 22

3. Power Switch: POWER SW ......................................................................................................................... 23

4. LINE OUT Interface: LINE OUT ................................................................................................................. 23

5. MIC IN Interface: MIC IN ............................................................................................................................ 23

6. Serial-ATA: SATA 1, SATA 2......................................................................................................................... 24

7. Giga bit-Ethernet: LAN A, B ...................................................................................................................... 25

8. USB 3.2 Gen2 Ports: USB 3.2 Gen2 ......................................................................................................... 26

9. USB 2.0 Ports: USB2.0 .................................................................................................................................. 26

10. Serial Port Interface: SERIAL A, B, C, D .................................................................................................. 27

11. GPIO Connector: DIO................................................................................................................................... 29

12. DVI Interface: DVI-I ....................................................................................................................................... 31

13. DisplayPort Interface: Display port ......................................................................................................... 33

Hardware Setup ............................................................... 34

1. Before Using the Product for the First Time ............................................................................................. 35

2. Hardware Setup.................................................................................................................................................... 36

1. Installing SATA disk ...................................................................................................................................... 36

2. Attaching the Attachment Fittings ......................................................................................................... 38

3. Attaching the FG ........................................................................................................................................... 39

4. Fastening the Cable ...................................................................................................................................... 40

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Table of Contents

5. Installation Requirements .......................................................................................................................... 41

BIOS Setup ........................................................................ 44

1. Introduction ........................................................................................................................................................... 45

1. Starting Setup ................................................................................................................................................. 45

2. Using Setup ..................................................................................................................................................... 46

3. Getting Help .................................................................................................................................................... 46

4. In Case of Problems ..................................................................................................................................... 46

5. A Final Note About Setup .......................................................................................................................... 46

2. Main Menu ............................................................................................................................................................. 47

1. Setup Items...................................................................................................................................................... 47

3. Main .......................................................................................................................................................................... 49

4. Advanced ................................................................................................................................................................ 50

1. CPU Configuration ........................................................................................................................................ 52

2. SATA Configuration ...................................................................................................................................... 53

3. PCH-FW Configuration ............................................................................................................................... 54

4. Intel(R) Rapid Storage Technology ......................................................................................................... 55

5. Trusted Computing ....................................................................................................................................... 58

6. ACPI Settings .................................................................................................................................................. 59

7. SMART Settings ............................................................................................................................................. 60

8. Super IO Configuration............................................................................................................................... 61

9. H/W Monitor................................................................................................................................................... 63

10. USB Configuration ........................................................................................................................................ 64

5. Chipset ..................................................................................................................................................................... 66

1. System Agent (SA) Configuration ........................................................................................................... 67

2. PCH-IO Configuration ................................................................................................................................. 69

6. Security .................................................................................................................................................................... 71

1. Secure Boot menu ........................................................................................................................................ 73

7. Boot ........................................................................................................................................................................... 74

8. Save & Exit ............................................................................................................................................................. 75

9. CONTEC Utility ...................................................................................................................................................... 77

1. Disk Copy ......................................................................................................................................................... 78

2. Self Inspection ................................................................................................................................................ 80

Software RAID Setup....................................................... 82

1. Outline ..................................................................................................................................................................... 83

2. Create RAID Volume (RAID1(Mirror)) .......................................................................................................... 84

3. Delete RAID Volume (RAID1(Mirror))........................................................................................................... 88

4. RAID setup when replacing SATA disk ........................................................................................................ 90

Appendix .......................................................................... 92

1. System Reference ................................................................................................................................................ 93

1. Specifications .................................................................................................................................................. 93

2. Power Management Features .................................................................................................................. 95

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Table of Contents

2. Physical Dimensions ........................................................................................................................................... 96

3. POST Codes ........................................................................................................................................................... 97

4. SERIAL I/O Address and Register Function ............................................................................................. 100

5. Watch-Dog-Timer.............................................................................................................................................. 105

6. Battery Disposal ................................................................................................................................................. 107

1. Battery Specification .................................................................................................................................. 107

2. Dispose of the Battery ............................................................................................................................... 108

7. Life of SSD ............................................................................................................................................................ 109

1. About write endurance ............................................................................................................................. 109

2. About S.M.A.R.T. .......................................................................................................................................... 109

List of Optional Products .............................................. 110

1. Optional Products ............................................................................................................................................. 111

Customer Support and Inquiry .................................... 112

1. Services .................................................................................................................................................................. 113

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Introduction

This section provides necessary information of the product

such as the outline, bundled items and manuals before

actual use.

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Introduction

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BX-M2500 Series Reference Manual

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1. Related Manuals

The manuals related to the product are listed below.

Read them as necessary along with this document.

 Must Read the Following Manuals.

Name

Purpose

Contents

How to get

Product Guide

Must read this after opening

the package.

This lists the product

configuration and describes

the precautions.

Included in the package

(Printed matter)

Reference Manual

Read this when operating

the product.

This describes the hardware

aspects such as functions and

settings.

Download from

the

CONTEC

website (PDF)

IPC Precaution List

Read this before operating

the product.

This describes the precautions

when using the product.

Included in the package

(Printed matter)

SSD Product Guide

Read this before operating

the product.

This describes the SSD

specification.

Included in the package

(Printed matter) *1

MICROSOFT

SOFTWARE

LICENSE TERMS

Must read this after opening

the package.

This describes the rights and

conditions of user when using

Windows software.

Included in the package

(Printed matter) *1

Manual for OS

Pre-installed Model

Must read this after opening

the package.

This describes the basic

information of OS, and the

procedures of setup and

recovery.

Download from

the CONTEC

website (PDF)

*1 It is not packed to the OS uninstall type.

 Download Manuals

Download the manuals accordingly from the following URL.

Download

https://www.contec.com/download/

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Introduction

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BX-M2500 Series Reference Manual

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2. About the Product

This product is a fan-less and high-performance embedded type computer with the nine-generation

Intel

®

CPU processor. Along with its power-saving and high-performance features,

this product has a rich variety of interfaces and achieves fan-less operation by way of natural

air-cooling.

The Xeon E-2278GEL, Core i5 9500TE, Core i3 9100TE or Celeron G4900T processor can be selected

for the CPU.

Various interfaces such as dual LAN / USB3.2 Gen2 / DisplayPort / DVI-I / RS-232C / DIO and the slot-

in 2.5 inches SATA hard disk bay unit being installed, this product is best suited to displaying images

including digital signage.

Embedded-type CPU has been adopted.

The use of readily available parts ensures the product to be applied easily. In addition, Contec-

customized BIOS allows support to be provided at the BIOS level.

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Introduction

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BX-M2500 Series Reference Manual

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3. Product Lineup

The product has eight models.

Model CPU Memory

OS

Storage

device

BX-M2500-J804NA

Xeon E-2278GEL

processor

8GB ECC

available

None

BX-M2500-J804M05W19 Windows 10 IoT Enterprise 2019 LTSC

SSD(MLC)

64GB

BX-M2500-J404NA

Core i3 9100TE

processor

None

BX-M2500-J404M05W19 Windows 10 IoT Enterprise 2019 LTSC

SSD(MLC)

64GB

BX-M2500-J204NA

Celeron G4900T

processor

None

BX-M2500-J204M05W19 Windows 10 IoT Enterprise 2019 LTSC

SSD(MLC)

64GB

BX-M2500-J504NA

Core i5 9500TE

processor

8GB

without

ECC

None

BX-M2500-J504M05W19 Windows 10 IoT Enterprise 2019 LTSC

SSD(MLC)

64GB

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Introduction

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4. Features

 Ninth-generation Xeon, Core i5, Core i3, Celeron

processor adopted

This product adopts the CPU that saves power consumption and also provides high computing and graphic performances.

Embedded-type CPU makes the stable supply possible.

 "Power failure protection system" features power-off

without OS shutdown

Equipped with the "Power failure protection system" function that protects data and prohibits writing to storage in the event of power

failure. Along with the lockdown (disk writing suppression) function of Windows IoT Enterprise, power can be safely turned off without

a shutdown process. Moreover, file system damage or data damage caused by sudden power failure can be avoided.

 High-security design contributes to a highly reliable

system

The latest security functions such as TPM2.0 and Secure Boot, as well as CONTEC's original functions including the USB Boot Protect are

provided. This product is designed with the high security required for industrial applications in mind.

 CONTEC-customized BIOS provides useful utility

Useful utility of BIOS *1 customized by CONTEC is provided. The "CONTEC Fast Boot" achieves Windows startup in 10 seconds.*2

The "Disk Copy" function provides secure disk backup at the BIOS level, and also supports backup in file format or compressed file format.

We also offer the CONTEC tools “BIOS update tool” for updating BIOS.*3

 Fan-less design reduces maintenance work

The product is fan-less to ensure a totally spindle-less design that simplifies maintenance, relieving the concern about dust or foreign

matter to get into the product. Moreover, along with minimized use of degrading parts greatly reduce maintenance work.

 Major types of peripherals are supported with rich

interfaces

It has a variety of extended interface such as DVI-I x 1, DisplayPort×1, 1000BASE-T x 2, USB3.2 Gen2 x 4, USB2.0 x 2, serial (RS-232C) x 4

and DIO x 1.

It has two slot-in type of 2.5-inch SATA disk slots, providing the ability to separate data from the operating system, as well as the

convenience of being able to use one slot for system startup and the other for maintenance or for taking home system logs or collected

data.

 The attachment fitting and cable ties prevent problems

caused by cable disconnections

For connectors with no locking mechanism such as USB cable, unnecessary trouble can be avoided by the use of cable ties for prevention

of cable disconnection.

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Introduction

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BX-M2500 Series Reference Manual

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*1 For details, see each setting in the [BIOS Setup] section.

*2 It is the actual measured value when Windows 10 and HORM function are enabled at the factory. Time may vary depending on

configuration. Note that TXE, TPM, Network Stack, and SMART Self Test are not supported when the CONTEC Fast Boot is enabled.

*3 Contact your retailer for more information.

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Introduction

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5. Supported OS

- Windows 10 IoT Enterprise 2019 LTSC 64bit (Japanese / English / Chinese / Korean)

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Introduction

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6. Product Configuration List

The product consists of the items listed below.

Check, with the following list, that your package is complete.

If you discover damaged or missing items, contact your retailer.

BX-M2500-Jx0xNA

[Base Model]

BX-M2500-Jxxxxxxxxx

[OS Pre-install Model]

Name

Pcs.

The Main Body

1

The Attachment Fittings

2

The Attachment Rubbers

4

Cable Clamp for USB

1

Screw for USB Cable (M3×6)

1

Screws For 2.5 Inches HDD

(M3 x 4)

8 4

Washer Assembled Screw

(M3 x 8)

4 4

Washer Assembled Screws for

attachment (M4 x 8, Black)

8 8

Power Supply

Connector

Complete Set

Power

Connector

1 1

Contact

4

Cable Tie for DisplayPort Cable

1

Cable Tie for USB Cable

1

DVI-Analog RGB Conversion

Adapter

1 1

Product Guide (this sheet)

1

IPC Precaution List

1

Warranty Certificate

1

Serial Number Label

1

SSD Product Guide

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1

MICROSOFT SOFTWARE

LICENSE TERMS

- 1

Recovery Disk

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1

* The Reference Manual of this product is provided as the PDF file in the CONTEC web page.

Such information as hardware setup, component functions, and BIOS setup are indicated in the

Manual, please refer to it if needed.

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Introduction

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BX-M2500 Series Reference Manual

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Production Configuration Drawings

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Safety Precautions

Understand the following definitions and precautions to

use the product safely.

Never fail to read them before using the product.

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Safety Precautions

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BX-M2500 Series Reference Manual

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1. Safety Information

This document provides safety information using the following symbols to prevent accidents

resulting in injury or death and the destruction of equipment and resources.

Understand the meanings of these labels to operate the equipment safely.

DANGER

Signal word used to indicate an imminently hazardous situation which,

if not avoided, will result in death or serious injury.

WARNING

Signal word used to indicate a potentially hazardous situation which, if

not avoided, could result in death or serious injury.

CAUTION

Signal word used to indicate a potentially hazardous situation which, if

not avoided, could result in minor or moderate injury.

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Safety Precautions

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2. Handling Precautions

WARNING

 Always check that the power supply is turned off before connecting or disconnecting AC

power cable.

 Do not modify the product.

 Always turn off the power before inserting or removing the boards or cables.

 Do not attempt to replace the battery as inappropriate battery replacement poses a risk of

explosion.

 For battery replacement, contact your retailer as it must be performed as a process of repair.

 When disposing of a used battery, follow the disposal procedures stipulated under the

relevant laws and municipal ordinances.

For details on replacing the battery, refer to the Appendix.

 This product is not intended for use in aerospace, space, nuclear power, medical equipment,

or other applications that require a very high level of reliability. Do not use the product in

such applications.

 If using this product in applications where safety is critical such as in railways, automotive, or

disaster prevention or security systems, please contact your retailer.

CAUTION

 Do not use or store this product in a location exposed to high or low temperature that

exceeds range of specification or susceptible to rapid temperature changes.

e.g. - Exposure to direct sun - In the vicinity of a heat source

 Do not use this product in the vicinity of devices that generate strong magnetic force or

noise. Such products will cause this product to malfunction.

 Do not use or store this product in the presence of chemicals.

 To clean this product, wipe it gently with a soft cloth dampened with either water or mild

detergent. Do not use chemicals or a volatile solvent, such as benzene or thinner, to prevent

pealing or discoloration of the paint.

 This product’s case may become hot. To avoid being burned, do not touch that section while

this product is in operation or immediately after turning off the power. Avoid installation in a

location where people may come into contact with that section.

 CONTEC does not provide any guarantee for the integrity of data on SSD/HDD.

 Always disconnect the power cable from the receptacle before mounting or removing the

expansion board, or before connecting /disconnecting any connector.

 As for the product with a D-SUB connector, the appropriate tightening torque for the cable

connector is less than 2 kgf⋅cm.

 To prevent corruption of files, always shutdown the OS before turning off this product.

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Safety Precautions

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BX-M2500 Series Reference Manual

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 CONTEC reserves the right to refuse to service a product modified by the user.

 In the event of failure or abnormality (foul smells or excessive heat generation), unplug the

power cord immediately and contact your retailer.

 To connect with peripherals, use a grounded, shielded cable.

 SATA disk slot is not hot-pluggable. Do not touch SATA disk, or insert /remove the disk while

the product power is on. Doing so may lead to malfunctions or system damages.

 Component Life:

(1) Battery --- The internal calendar clock and CMOS RAM are backed by a Lithium primary

battery. The backup time at a temperature of 25°C with the power

disconnected for 16 hours a day is 10 years or longer.

(2) SSD --- SSD is used for the OS storage area with the SSD type.

The assumed life is 3,000 rewrites for MLC types.

For details, refer to the Appendix.

* Replacement of expendables is handled as a repair (there will be a charge).

* The service life for consumable parts are reference values and are not guaranteed values.

 The caution when you register UL for your system with this

product

 The Pollution Degree of UL for this product is certified as 2.

 Install mechanical enclosures to keep an operator from touching the heat sink of this product.

 Ensure that external enclosures must work as fire enclosures.

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Safety Precautions

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1. FCC PART 15 Class A Notice

NOTE

This equipment has been tested and found to comply with the limits for a Class A digital device,

pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection

against harmful interference when the equipment is operated in a commercial environment.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used

in accordance with the instruction manual, may cause harmful interference to radio communications.

Operation of this equipment in a residential area is likely to cause harmful interference in which case

the user will be required to correct the interference at his own expense.

FCC WARNING

Changes or modifications not expressly approved by the party responsible for compliance could void

the user's authority to operate the equipment.

2. EN55032 Class A Notice

Warning:

Operation of this equipment in a residential environment could cause radio interference.

3. Display Marking

Display of power

(Input Rating Label)

Display of

functional earth

terminal

Display of Hot

surface

DC power supply

Functional earth

terminal

Hot surface

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Safety Precautions

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3. Security Warning

When connecting to the network, be aware of security-related problems. See the examples of

Security measures below and set up the product properly along with the network devices.

1. Information security risks

 Unauthorized access from the outside through a network could cause the system halt, data

damage, or exposure to malware. *1

 Invaded and used as a stepping stone, a device might attack the others through networks. (a

victim becomes an assailant)

 Information might leak without realizing due to the connection to the network.

 Secondary damages such as harmful rumors, liability in damages, social credibility fall, and

opportunity loss are expected led by the troubles described above.

*1: Malware (Malicious Software) is software that brings harm to a computer system and performs

unintended operations.

2. Security measures – e.g.

 Do not keep using the default password. (Refer to the product manual for the password

setting).

 Set a strong password.

Combined with upper and lowercase letters, and numbers so that it cannot be easily

analogized by others.

 Change the password periodically.

 Disable unnecessary network services and functions.

 Restrict access to the network with network devices. *2

 Restrict ports to be released on the network with network devices. *2

 Create a closed network connection using such as dedicated network or VPN*3

*2: Inquire for setting procedure to manufacturers.

*3: VPN (Virtual Private Network) a secured network that wards off unauthorized access by

protecting the communication path with authentication and encryption.

Unfortunately, there are no perfect ways to avert unauthorized access or close a security hole

that are endlessly found day and night.

Please understand that risks are always involved with the Internet connection, and we strongly

recommend a user should constantly update information security measures.

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Product Nomenclature

and Function

This section describes product component names and their

functions, pin assignment of each connector.

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