Christie Terra Controller User manual

Terra User Manual 1

020-102838-09 Rev. 2 (01-2020)

Copyright

©

User Manual

020-102838-09

Terra

NOTICES

COPYRIGHT AND TRADEMARKS

All brand names and product names are trademarks, registered trademarks or trade names of their respective holders.

GENERAL

Every effort has been made to ensure accuracy, however in some cases changes in the products or availability could occur which may

not be reflected in this document. Christie reserves the right to make changes to specifications at any time without notice.

Performance specifications are typical, but may vary depending on conditions beyond Christie's control such as maintenance of the

product in proper working conditions. Performance specifications are based on information available at the time of printing. Christie

makes no warranty of any kind with regard to this material, including, but not limited to, implied warranties of fitness for a particular

purpose. Christie will not be liable for errors contained herein or for incidental or consequential damages in connection with the

performance or use of this material.

WARRANTY

Products are warranted under Christie’s standard limited warranty, the complete details of which are available by contacting your

Christie dealer or Christie. In addition to the other limitations that may be specified in Christie’s standard limited warranty and, to

the extent relevant or applicable to your product, the warranty does not cover:

a) Problems or damage occurring during shipment, in either direction.

b) Problems or damage caused by combination of a product with non-Christie equipment, such as distribution systems, cameras, DVD players,

etc., or use of a product with any non-Christie interface device.

c) Problems or damage caused by misuse, improper power source, accident, fire, flood, lightning, earthquake or other natural disaster.

d) Problems or damage caused by improper installation/alignment, or by equipment modification, if by other than Christie service personnel or a

Christie authorized repair service provider.

e) Problems or damage caused by use of a product on a motion platform or other movable device where such product has not been designed,

modified, or approved by Christie for such use.

f) Except where the product is designed for outdoor use, problems or damage caused by use of the product outdoors unless such product is

protected from precipitation or other adverse weather or environmental conditions and the ambient temperature is within the recommended

ambient temperature set forth in the specifications for such product.

g) Defects caused by normal wear and tear or otherwise due to normal aging of a product.

The warranty does not apply to any product where the serial number has been removed or obliterated. The warranty also does not

apply to any product sold by a reseller to an end user outside of the country where the reseller is located unless (i) Christie has an

office in the country where the end user is located or (ii) the required international warranty fee has been paid.

The warranty does not obligate Christie to provide any on-site warranty service at the product site location.

PREVENTATIVE MAINTENANCE

Preventative maintenance is an important part of the continued and proper operation of your product. Please see the Maintenance

section for specific maintenance items as they relate to your product. Failure to perform maintenance as required, and in accordance

with the maintenance schedule specified by Christie, will void the warranty.

REGULATORY

The product has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against harmful interference when the product is operated in a

commercial environment. The product generates, uses, and can radiate radio frequency energy and, if not installed and used in

accordance with the instruction manual, may cause harmful interference to radio communications. Operation of the product in a

residential area is likely to cause harmful interference in which case the user will be required to correct the interference at the user’s

own expense.

CAN ICES-3 (A) / NMB-3 (A)

이 기기는 업무용(A급)으로 전자파적합등록을 한 기기이오니 판매자 또는 사용자는 이점을 주의하시기 바라며, 가정 외의 지역에서 사용하는

것을 목적으로 합니다.

ENVIRONMENTAL

The product is designed and manufactured with high-quality materials and components that can be recycled and reused. This symbol

means that electrical and electronic equipment, at their end-of-life, should be disposed of separately from regular waste. Please

dispose of the product appropriately and according to local regulations. In the European Union, there are separate collection systems

for used electrical and electronic products. Please help us to conserve the environment we live in!

SOFTWARE LICENSING AGREEMENT

Agreement

1. This Software License Agreement (the “Agreement”) is a legal agreement between the

end user, either an individual or business entity, (“Licensee”) and Christie Digital

Systems USA, Inc. (“Christie”) for the software known commercially as Christie

®

that

accompanies this Agreement and/or is installed in the server that Licensee has

purchased along with related software components, which may include associated

media, printed materials and online or electronic documentation (all such software and

materials are referred to herein, collectively, as “Software”). If Licensee does not

accept the terms of this Agreement, Licensee will return the Software to Christie in

accordance with Christie's standard return policy in place from time to time. BY

DOWNLOADING, INSTALLING, ACTIVATING OR USING THE SOFTWARE, THE LICENSEE

IS AGREEING TO BE BOUND BY THE TERMS OF THIS AGREEMENT.

2. The Software contains third party software programs which require notices and/or

additional terms and conditions. Such required third party notices and/or additional

terms and conditions are located in the application (

> Licensing). By accepting

this Agreement and using the Software, you are also accepting any such additional

terms and conditions applicable to the third party software programs. To the extent

any license for third party software programs requires an offer to provide source code

for those third party software programs, this Agreement constitutes such an offer. You

may request more information or a copy of such source code by contacting Christie at

open.source@christiedigital.com. In conjunction with such request, provide the

Christie Product Number, the Software version and the Product Serial Number (if

applicable). If applicable, a nominal cost to cover shipping and media charges will be

charged.

License and Restrictions

1. Ownership of Software: Christie retains title and ownership of all rights, including

copyright and all other intellectual property rights, in and to the Software and all copies

thereof, regardless of form or media. This license is not a sale of any rights in or to the

Software or any copy thereof. Licensee acquires no right whatsoever to the Software

except the right to use the Software in accordance with the terms of this License.

2. Grant of License: Christie grants to Licensee a single license providing a

nonexclusive and non-transferable right to use, for personal or internal business

purposes, the executable version of the Software, as long as Licensee complies with

the terms and conditions of this License. Christie reserves all rights not expressly

granted to Licensee.

3. Copy Restrictions: Where the Software is provided for download onto a personal

computer or similar device, Licensee may make as many copies of the Software as is

reasonably required for Licensee's own use with the Device. Licensee may also make a

backup copy of the Software which may be used only for reinstallation of the Software.

Where the software is pre-installed on a server, Licensee may keep one copy of the

Software solely for backup or archival purposes. Unauthorized copying or distribution of

the Software is expressly prohibited unless agreed to in writing by Christie. Licensee

must reproduce and include the copyright notice on any backup copy of the Software.

Licensee may not remove or alter any proprietary rights or copyright notice or

identification which indicates the ownership of the Software.

4. Use Restrictions: Licensee will not (a) modify, adapt, decompile, disassemble,

reverse engineer, or otherwise attempt to derive the source code for the Software, or

create derivative works based on the Software; (b) assign this Agreement or

redistribute, encumber, sell, transfer, lease, or grant a sublicense of the Software or the

license granted herein or otherwise transfer rights to the Software to any person or

entity except as and when expressly permitted by this Agreement; (c) directly or

indirectly, export or transmit the Software, either alone or bundled with other software,

to any country to which such export or transmission is restricted by any applicable laws

without the appropriate prior written consent of the applicable government entity or

department; and (d) publish or otherwise disclose the Software for others to copy.

Licensee will make reasonable efforts to prevent any unauthorized use of the Software

by third parties and will advise Licensee's employees of the restrictions upon use

restrictions herein.

5. Upgrades and Updates: While Christie is not required to do so, Christie may provide

Licensee with upgrades or updates to the Software, including but not limited to files

that are delivered to Licensee via online transmission or otherwise to “patch” or

otherwise modify or enhance the software program. This Agreement covers any

upgrades or updates to the Software that Licensee may obtain from Christie or one of

its authorized vendors, unless the upgrade or update comes with its own license

agreement. If Licensee decides not to download or install an upgrade or update

provided by Christie, Licensee understands that this could put the Software at risk to

serious security threats or cause the Software to become unstable. Christie may, at its

option, cause an upgrade or update to apply automatically.

Maintenance and Support

1. Christie may, in its sole discretion and without any obligation, provide maintenance and

support services related to the Software (“Support Services”). Support Services are

governed by Christie’s policies and programs described in materials available from

Christie. Any supplemental software code provided to Licensee as part of the Support

Services will be considered part of the Software and subject to the terms and

conditions of this Agreement.

Warranty and Limitation of Liability

1. No Warranties: The Software is provided “as is” and Christie makes no warranty of

any kind with regard to the Software. Christie will not be liable for errors contained in

the Software or in connection with the performance or use of the Software. Christie

does not warrant that the Software is free from any defects or that it will operate

uninterrupted. Christie warrants that the media on which the Software is distributed

will be free from defects in materials and workmanship under normal use for a period

of ninety (90) days from the date of delivery. Christie will replace any defective media

returned to Christie within the ninety (90) day period. The foregoing is Licensee’s sole

and exclusive remedy for breach of the warranty given pursuant to this Section.

Christie does not make any other warranties, either express or implied, including, but

not limited to, implied warranties of merchantability, fitness for a particular purpose,

title and non-infringement with regard to the Software.

2. Limitations of Liability: IN NO EVENT WILL CHRISTIE BE LIABLE TO ANY PARTY FOR

DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES,

INCLUDING LOST PROFITS, LOST REVENUES AND LOST DATA ARISING OUT OF THE

USE OF THIS SOFTWARE AND ITS DOCUMENTATION, EVEN IF CHRISTIE HAS BEEN

ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

CHRISTIE SPECIFICALLY DISCLAIMS ANY WARRANTIES OR CONDITIONS,

INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF

MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE SOFTWARE AND

ACCOMPANYING DOCUMENTATION, IF ANY, PROVIDED HEREUNDER IS PROVIDED

“AS IS”. CHRISTIE HAS NO OBLIGATION TO PROVIDE MAINTENANCE, SUPPORT,

UPDATES, ENHANCEMENTS, OR MODIFICATIONS.

CHRISTIE FURTHER DISCLAIMS ANY AND ALL REPRESENTATIONS RELATING TO THIRD

PARTY

SOFTWARE WHICH IS EMBEDDED IN THE SOFTWARE. Some jurisdictions do not

allow exclusions or limitations of certain conditions or warranties. Only those

exclusions or limitations that are lawful in Licensee’s jurisdiction will apply to Licensee

and, in such instances, Christie’s liability will be limited only to the maximum extent

permitted by law.

Termination

1. Christie may terminate this Agreement at any time and for any reason. Christie may also

terminate this Agreement if the Licensee breaches or is in default of any obligation of

Licensee under this Agreement. Upon termination of this Agreement, the Licensee will

immediately (i) cease using the Software and (ii) uninstall the Software from any personal

computers, servers or other devices (to the extent it is installed thereon). The Licensee’s

obligation under this provision will survive the termination of this Agreement.

General

1. Notices: Unless otherwise set forth in this Agreement, all notices, or other

communications hereunder will be deemed to have been duly given when made in

writing and delivered in person, by courier or deposited in the mail, postage prepaid,

and registered mail, return receipt requested, and addressed to Licensee at the

billing address supplied to Christie by Licensee, and addressed to Christie at Christie

Digital Systems USA, Inc., c/o Christie Digital Systems Canada, Inc. at 809

Wellington Street North, Kitchener, Ontario, Canada N2G 4Y7, with a copy (which

will not constitute notice) to Christie’s Legal Department at the same address.

2. Severability and Waiver: Any provision of this Agreement which is held by any

court to be unenforceable or invalid will be deemed severed from this Agreement,

without affecting any other provision of this Agreement. No waiver by Christie of any

particular default or omission committed by Licensee will affect or impair the right of

Christie in respect of any subsequent default or omission of the same or a different

kind. No delay or failure by Christie to exercise any rights in connection with any

default or omission committed by Licensee will affect or impair Christie’s rights in

respect of that particular default or omission or any subsequent default or omission of

the same or different kind. In any event, time will continue to be of the essence

without the necessity of specific reinstatement.

3. Governing Law: This Agreement is governed by the laws of the State of California,

without regard to its conflict of law principles. Any suit or action arising out of or in

connection with this Agreement will be brought in the federal or state courts located in

Orange County, State of California. Each of Licensor and Licensee hereby irrevocably

submit to the jurisdiction of such courts for the purpose of such suit or action and

expressly and irrevocably waive, to the fullest extent permitted by law, any objection it

may now or hereafter have to the venue of any such suit or action in any such court

and any such claim that any suit or action has been brought in an inconvenient forum.

China RoHS Compliance Information

关于中国《电子信息产品污染控制管理办法》的说明

• Environmentally Friendly Use Period

环保使用期限

The year number in the centre of the label indicates the Environmentally Friendly Use Period, which is

required to mark on the electronic information product sold in China according to the China RoHS

regulations.

本标志中表示的年数是根据《电子信息产品污染控制管理办法》（2006年2月28日）以及《电子信息产品污染控制标识要求

》（2006年11月6日）制定的、适用于在中华人民共和国境内销售的电子信息产品的环保使用期限

• Material Concentration Values Table

有毒有害物质含量表

Part Name

部件名称

Material Concentration

(

有毒有害物质或元素

)

铅

（

Pb

）

汞

（

Hg

）

镉

（

Cd

）

六价铬

(Cr 6+

）

多溴联苯

（

PBB

）

多溴二联苯醚

（

PBDE

）

Audio/Video

input PCB

音影输入卡

X O O O O O

System board

PCB

主板

X O O O O O

Mechanical

enclosure*

机械附件

X O O O O O

Note:

O: indicates that the concentration value of the particular hazardous substance contained in all the

homogeneous materials for this part, according to EIP-A, EIP-B, EIP-C, is below the stipulated levels in China

SJ/T11363-2006.

表示该有毒有害物质在该部件所有均质材料中的含量均在SJ/T11363-2006规定的限量要求以下。

X: indicates that the concentration value of the particular hazardous substance contained in all the

homogeneous materials for this part, according to EIP-A, EIP-B, EIP-C, may be above the stipulated levels in

China SJ/T11363-2006.

表示该有毒有害物质至少在该部件的某一均质材料中的含量可能超出SJ/T11363-2006规定的限量要求。

* This part uses metallic alloys, which may contain Lead. 因该部件使用金属合金材料，故可能含有铅。

Taiwan RoHS Compliance Information

台灣限用物質含有情況標示

設備名稱：控制器

Equipment name

型號（型式）： SCO 100 EO

Type designation(Type)

單元

Unit

限用物質及其化學符號

Restricted substances and its chemical symbols

鉛Lead

(Pb)

汞Mercury

(Hg)

鎘Cadmium

(Cd)

六價鉻Hex

avalent

chromium

(Cr

+6

)

多溴聯苯Polyb

rominated

biphenyls

(PBB)

多溴二苯醚Pol

ybrominated

diphenyl ethers

(PBDE)

外殼/Chassis

○ ○ ○ ○ ○ ○

主機板/System

board PCB

－ ○ ○ ○ ○ ○

風扇/Fan ○ ○ ○ ○ ○ ○

電源供應器/Po

wer Supply

○ ○ ○ ○ ○ ○

機械組件/Mech

anical enclosure

－ ○ ○ ○ ○ ○

備考1.〝超出0.1 wt %〞及〝超出0.01 wt %〞係指限用物質之百分比含量超出百分比含量基準值。

Note 1：“Exceeding 0.1 wt %” and “exceeding 0.01 wt %” indicate that the percentage content of the restricted

substance exceeds the reference percentage value of presence condition.

備考2.〝○〞係指該項限用物質之百分比含量未超出百分比含量基準值。

Note 2：“○” indicates that the percentage content of the restricted substance does not exceed the percentage of

reference value of presence.

備考3.〝－〞係指該項限用物質為排除項目。

Note 3：The “−” indicates that the restricted substance corresponds to the exemption.

BSMI 甲類警語

“警告使用者:這是甲類資訊產品，在居住環境使用時，可能會造成射頻干擾，在這種情況下，使用者會被要求採取

某些適當的對策。”

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Content

Agreement ....................................................................................................................... 3

License and Restrictions .................................................................................................... 3

Maintenance and Support .................................................................................................. 4

Warranty and Limitation of Liability ..................................................................................... 4

Termination ..................................................................................................................... 5

General ........................................................................................................................... 5

About this Document ................................................................................................................................ 11

Document Conventions ........................................................................................................11

Related Documentation ........................................................................................................11

Important Safeguards ............................................................................................................................... 12

General Safety Precautions ...................................................................................................12

Power Precautions ...........................................................................................................12

Service Warning ..............................................................................................................12

Getting Started ........................................................................................................................................ 13

Product Overview ..................................................................................................................................... 14

Hardware ...........................................................................................................................14

Prepare Network for Terra Multicast ............................................................................................................ 15

Setting up the Switch ..........................................................................................................15

Good Practices ......................................................................................................................................... 17

Identify the Addresses of each Unit .......................................................................................17

MAC Address ......................................................................................................................17

Genlock Wall Mode ..............................................................................................................17

Install and Setup ...................................................................................................................................... 18

Transmitter and Receiver Ports and Status Indicators ..............................................................18

Terra Controller Ports and Status Indicators ...........................................................................19

System Configuration and Setup ...........................................................................................19

Connecting a computer ........................................................................................................19

Computer Requirements ...................................................................................................19

Connecting the Controller to the Network ...............................................................................20

Resetting TXs and RXs to Factory Defaults .................................................................................................. 21

Terra Startup Assistant ............................................................................................................................. 22

Start Terra Startup Assistant on your PC ................................................................................22

Configure a New Controller ...................................................................................................22

View and Delete Messages ...................................................................................................25

Terra Startup Assistant Diagnostics .......................................................................................25

Update Controller Software ...............................................................................................26

Reset the Controller (Restore to Initial State) ......................................................................26

Terra Manager ......................................................................................................................................... 28

Installing the Terra Manager .................................................................................................28

Updating the Controller Software using Terra Manager .............................................................28

Working with Terra Manager .................................................................................................29

Logging in to the Terra Manager in Online Mode ......................................................................29

Working in Offline Mode .......................................................................................................30

Swap a Device ................................................................................................................31

Change Password for Default Account ....................................................................................32

Main Navigation Panel ..........................................................................................................32

Configuration Page ..............................................................................................................32

Configuration Page Displays Subpage ..............................................................................33

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Configuration Page Devices Setup Subpage ......................................................................41

Configuration Page EDID Subpage (TX) ...........................................................................49

Configuration Page Audio Subpage ..................................................................................49

Configuration Page RS-232 Subpage (TX and RX) .............................................................51

Configuration Page USB Subpage (TX and RX) ..................................................................52

Configuration Page Devices Summary..............................................................................52

Operation Mode Page ...........................................................................................................53

Terra Window ID Conventions ...........................................................................................54

Operation Mode: Create a Layout on a Display or Display Array .............................................56

Operation Mode: Routing Additional Data Streams ...............................................................61

Operation Mode: Clearing Additional Data Streams ..............................................................62

Operation Mode: Create a Multiview Layout ........................................................................63

Operation Mode: Transmitter Properties .............................................................................66

Operation Mode: Organizing Layouts and Sources ................................................................67

Operation Mode: Delete a Layout .......................................................................................67

Operation Mode: Recall a Layout .......................................................................................67

Global Page ........................................................................................................................68

Configure Controller Settings ............................................................................................69

Enable Controller Redundancy ...........................................................................................70

Set a Network Time Protocol (NTP) Server ..........................................................................70

Set Date and Time ...........................................................................................................70

Restart the Controller .......................................................................................................70

Shut Down the Controller .................................................................................................70

Backup the System ..........................................................................................................71

Restore the System .........................................................................................................71

Reset Controller ..............................................................................................................72

Download API Documents .................................................................................................72

Download Logs ................................................................................................................72

How to Activate Managed Devices Key ...............................................................................73

Enable Remote Control to Terra .........................................................................................75

Enable Fast Switch Wall Mode ...........................................................................................75

Users Page .........................................................................................................................77

Add a User ......................................................................................................................77

Password Management .....................................................................................................78

Delete a User ..................................................................................................................78

Reset Password ...............................................................................................................78

How to Unlock a User’s Account .........................................................................................78

Addressing Guidelines ............................................................................................................................... 80

Multicast IP Addresses ......................................................................................................80

IP Address ..........................................................................................................................80

Dynamic IP Address Assignment ........................................................................................80

Automatic IP Addressing ...................................................................................................81

Static (Manual) IP Address Assignment ..............................................................................81

Switching Modes ...................................................................................................................................... 82

Genlock Mode .................................................................................................................82

Genlock Scaling Mode ......................................................................................................82

Fast Switch Mode .............................................................................................................82

Multiviewer Mode .............................................................................................................82

Videowall Modes .................................................................................................................83

Genlock Wall Mode ...........................................................................................................83

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Fast Switch Wall Mode ......................................................................................................83

Video Switching Modes Summary ..........................................................................................84

Reference Information .............................................................................................................................. 85

Software Versioning ............................................................................................................85

Importing Device IP Configuration .........................................................................................85

Videowall Specifications .......................................................................................................85

Protocol Ports .....................................................................................................................86

RS-232 ..............................................................................................................................86

RGMII 1000Base-T Interface ................................................................................................86

Multichannel I2S Audio Interface ...........................................................................................86

Ancillary I2S Audio Interface ................................................................................................86

RGMII USB 2.0 interface ......................................................................................................87

Infrared .............................................................................................................................87

Cabling ...........................................................................................................................87

HDCP .................................................................................................................................88

Color-space Conversion ........................................................................................................88

HDMI Audio Routing ............................................................................................................88

IR Control ..........................................................................................................................88

Specifications .......................................................................................................................................... 89

Sample Applications ................................................................................................................................. 90

Transmitters and Receivers Mounting Instructions ........................................................................................ 92

RS-232 Cabling ........................................................................................................................................ 93

D-sub 9 Connector Pinout .....................................................................................................93

RS-232 Maximum Cable Length ............................................................................................93

Index ...................................................................................................................................................... 94

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About this Document

This manual provides the details of features, functionality, setup, and operation for Terra systems

using a Terra Controller.

Document Conventions

The following format conventions are used in this document to identify special information:

Warning statements identify conditions or practices that could result in personal injury.

Caution statements identify conditions or practices that could result in damage to equipment or loss

of data.

The graphical illustrations in this document are for example purposes only and the

hardware and software illustrated may differ from your version.

Variable text that is entered by a user is italicized in this document (for example, in the text, 6-digit

serial number, the 6-digit serial number would be replaced by the actual serial number).

Related Documentation

Access the latest documentation from the Christie website at http://bit.ly/TerraDownloads.

Additional information is available in the following documents:

• Terra Installation and Setup Guide for Controlled Systems (020-102804-nn)

• Terra Installation and Setup Guide for Transmitters and the Receivers (020-102814-nn)

• Terra Product Safety Guide (020-102786-nn)

• Terra JSON API Reference Manual (020-102837-nn)

• Terra XY Switcher API Reference Manual (020-102884-nn)

• Terra XY Switcher User Manual (020-102883-nn)

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Important Safeguards

To prevent personal injury and to protect the device from damage, read and follow these safety

precautions.

General Safety Precautions

To prevent personal injury and to protect the device from damage, read and follow these safety

precautions.

Warning! If not avoided, the following could result in death or serious injury.

• SHOCK HAZARD! Disconnect the product from AC before moving, servicing,

cleaning, removing components, or opening any enclosure.

• Motors and fans may start without warning.

Power Precautions

Ensure all power precautions are understood before installing the product.

Warning! If not avoided, the following could result in death or serious injury.

• FIRE AND SHOCK HAZARD! Do not operate the system unless certified power

connections, providing the recommended voltage, are used.

• FIRE AND SHOCK HAZARD! Do not attempt operation unless the power cord, power

socket, and power plug meet the appropriate local rating standards.

Caution! If not avoided, the following could result in minor or moderate injury.

• SHOCK HAZARD! Only use the AC power cord provided with the product or

recommended by Christie.

• TRIP OR FIRE HAZARD! Position all cables where they cannot contact hot

surfaces, be pulled, be tripped over, or damaged by persons walking on or

objects rolling over the cables.

• FIRE HAZARD! Do not use a power cord, harness, or cable that appears

damaged.

• FIRE OR SHOCK HAZARD! Do not overload power outlets and extension

cords.

• SHOCK HAZARD! The AC power cord must be inserted into an outlet with

grounding.

• SHOCK HAZARD! Do not attempt operation if the AC supply is not within the

specified voltage and power range, as specified on the license label.

Service Warning

All servicing instructions are for use by qualified service personnel only. There are no procedures,

exchange, or parts that are inside the unit that are intended to be performed by the user.

Unplug all power and power supply cords from the apparatus before servicing.

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Getting Started

The Terra solution is scalable to your needs. Use the following steps to help get started.

1.

Learn about the Terra’s features and capabilities. Product Overview, page 14

2.

Prepare the network for Terra multicast. Prepare Network for Terra Multicast, page

15

3. For ease of identifying all the hardware, attach the MAC

address to front or rear of each unit. The address can be

found on the label on the bottom of the unit.

Good Practices, page 17

4. Install and setup the equipment. Install and Setup, page 18

Also refer to the Install and Setup Guides.

5. For Controlled System, log in to the Terra Manager. Logging in to the Terra Manager, page 29

6. Optionally, use the Terra Manager to set up Stringent

Security.

Enable Stringent Security, page 71

7. Use the Terra Manager to set up users. Users, page 68

8. Use the Terra Manager to review global settings. Global, page 68

9. Use the Terra Manager to create Display Arrays. Create a new Display or Display Array, page

33

10. Use the Terra Manager to add Receivers to the Display

Arrays.

Assign Receivers to a Display Array, page

37

11. Use the Terra Manager to add Transmitters to the Display

Arrays.

Create a Layout on a Display or Display

Array, page 54

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Product Overview

Christie Terra is an AV over IP solution enabling the transport, processing and control of audiovisual

content, including 4K@60Hz video formats, over 10G Ethernet networks. Built on standardized SDVoE

technology, Christie Terra provides unprecedented performance capabilities including the delivery of

uncompressed, zero-frame latency, artifact-free video over readily available and affordable 10G

components.

For additional information, view the Terra product literature at http://bit.ly/TerraDownloads

.

Hardware

The Terra solution consists of transmitters, receivers, and a controller. Each features front-facing LED

indicators providing quick status.

The Transmitter processes audiovisual sources and control

signals to deliver uncompressed, zero-frame latency,

artifact-free content over 10G networks. The Terra

Transmitter supports video resolutions up to 4K@60Hz

and accepts various port connections, including HDMI 2.0,

USB, HDCP 2.2, DisplayPort 1.2, serial RS-232, EDID and

more. This powerful and flexible device does not require

additional devices to process signals.

The Receiver delivers audiovisual data and control from an

SDVoE system to displays and other devices. Benefit from

full signal management and processing including

magnification, downscaling, KVM, PiP, image compositing

and multiview layout applications. Terra Receiver delivers

artifact-free video at resolutions up to 4K@60Hz with

zero-frame latency, and device control over standard 10G

networks.

The Terra Controller provides secure operational control

and management of SDVoE systems.

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Prepare Network for Terra Multicast

If you are using a Terra Controller, use the following guidelines to plan your installation:

• If you are operating on a customer network, prepare an addressing plan and review it with

your IT System Administrator. Include the following topics in the plan:

− Use of multicast networking

− IP address range, subnet mask, and gateway values for the controller(s) and associated

devices.

• If the network switch is supplied, managed, and operated by the customer’s IT department,

review the following with the IT System Administrator:

− The switch requirements including the multicast address range used.

− The configuration information identified in the following sections.

Setting up the Switch

The most practical method for preparing a network for a Terra system is to use Layer 2 IGMP V2

Multicast management across one broadcast domain/VLAN.

Non-IGMPv2 multicast management techniques are not supported for use with Terra.

Best practice is to not have DHCP active on the Terra network. The Terra Startup Assistant

is used to assign static addresses to the Terra devices.

DHCP address management is popular for desktop PCs because they frequently migrate,

and this eliminates configuration time for IT staff. Terra Controllers, Transmitters and

Receivers are network appliances that are similar to printers and servers which do not

migrate and are better managed using static IP addresses. Use of static IP addresses also

reduces the amount of DHCP/DNS network traffic resulting in greater efficiency. A

compromise that can be used when network policies dictate use of DHCP addressing is to

reserve a block of static IP addresses for use with Terra Transmitters and Receivers and

other AV devices.

Set up the network switch with the following capabilities and features enabled:

Feature

Relevance

10G Ethernet

Switch

Clock rate per port required for the SDVoE standard.

Full 10G line rate Full data rate supported on the network port throughout the network

switch between the backplane and all ports.

Non-blocking

design

Switch fabric or backbone of system supports sustained, uninterrupted,

full capacity 10G transport of SDVoE content inputs and outputs to all

devices.

L2/L3 Managed

Switch

Switch is programmable with VLANs, IGMPv2 multicast and data

forwarding features.

Layer 3 switches frequently include a querier.

IPv4

Addressing format used in SDVoE, future upgradable to IPv6.

IGMPv2

IGMP 2 version multicast protocols support system scalability.

IGMP Snooping

Essential multicast management activity.

IGMP Querier

Essential multicast management activity.

Prepare Network

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IGMP Fast-Leave

Quick switching between sources when using multicast.

Drop Unregistered

Multicast

Remove unnecessary traffic from the network.

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Good Practices

Here are some tips to help you quickly install and configure the system.

Identify the Addresses of each Unit

To help identify all the hardware during setup, it is helpful to easily view the MAC address and IP

address of each device. Use an easily-removal sticker or tape for this purpose.

Use Terra Manager to export a list of devices to print the addresses for all discovered devices. Refer to

Devices Setup Subpage: Saving a List of Devices, page 43.

Two addresses are used per device; each device has two MAC addresses. One address

(even number) is used by the 10G and 1G Ethernet ports together, and the second

address (odd number) is used for USB management.

An extra MAC address sticker has been supplied in a small plastic bag in the Terra

Transmitter and Receiver boxes.

This sticker can be placed on the front or rear of the unit to aid in system device

identification.

MAC Address

Each Transceiver and Receiver device has a MAC address. By default, every device uses its MAC

address as the default Host Name. The MAC address is used as the ‘device id’ and used by the API to

send and retrieve data from a particular device.

Genlock Wall Mode

This mode requires the same frame rate for the source (Transmitter) and the output display

(Receiver). When there is a mismatch in frame rate, the Transmitter frame rate will be applied to the

Receiver, potentially causing issues with the image display.

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Install and Setup

Refer to the Install and Setup manuals for installation and setup instructions:

• Terra Controller Installation and Setup Manual (020-102804-nn)

• Terra Transmitters and Receivers Setup and Installation Guide (020-102814-nn)

Transmitter and Receiver Ports and Status

Indicators

A

Power indicator

1

Power indicator

B-F

Signal and system indicators

2-6

Signal and system indicators

G

Button (reserved for future use)

7

Button (reserved for future use)

H

Switch button to switch between inputs;

or to reset to factory defaults.

8

Button used to copy EDID from display to

Transmitter

I

DisplayPort 1.2 input port

9

HDMI 2.0 output port

J

HDMI 2.0 input port

10

10G SFP+ Transceiver for with LC-LC port

K

10G SFP+ Transceiver with LC-LC port

11

1G Ethernet (RJ-45) port

L

1G Ethernet (RJ-45) port

12

USB 2.0 type-A port

M

USB 2.0 Type-B port

13

External power port

N

External power port

14

Analog stereo audio (3.5 mm stereo mini-

jack) female output port

O

Analog stereo audio (3.5 mm stereo

mini-jack) female input port

15

Serial IR control out (3.5 mm DC mini-jack)

female port

P

Serial IR remote control out (3.5 mm DC

mini-jack) female port

16

Serial IR control in (3.5 mm stereo mini-

jack) female port

Q

Serial IR remote control in (3.5 mm

stereo mini-jack) female port

17

Serial RS-232 (9-Pin DIN) female port

R

Serial RS-232 (9-Pin DIN) female port

Install and Setup

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Terra Controller Ports and Status Indicators

C1

Power indicator

C2

OSD display for IP address and system status

C3

Power switch

C4

DisplayPort 1.2 output port (female), unused

C5

Serial RS-232 port for connecting to 3

rd

Party control system

C6

1000BASE-T Ethernet connector for device control and optional access for 3

rd

Party control

system

C7

1000BASE-T Ethernet connector, Unused

C8

USB connectors V2.0, unused

C9

USB connectors V2.0, unused

C10

15PinHD output port, unused

C11

DisplayPort 1.2 output port (female), unused

C12

Power supply port (12 Volts)

System Configuration and Setup

Follow these steps to ensure proper device discovery on the network.

Connecting a computer

To interact with the Terra system, you must connect a computer to the same LAN and the same

subnet address as the controller.

Computer Requirements

A computer used to access the Terra system requires the following:

• One Ethernet port

• 64-bit Windows operating system (Version 7 or higher)

• .Net Framework 4.5.1 or higher

• 1GB free storage space

• 2GB RAM

Install and Setup

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Connecting the Controller to the Network

When connecting a Controller, best practices include:

• Use the Terra Startup Assistant software to set IP addresses for Terra devices.

• Include the Gateway address for the Controller.

• Apply static IP addresses.

Best practice is to apply static IP addresses to Terra devices. Static addresses are superior for

managing permanently installed AV devices and for verifying system configuration, device status,

and troubleshooting. DHCP address management is popular for desktop PCs because they frequently

migrate, and this eliminates configuration time for IT staff. Terra Controllers, Transmitters, and

Receivers are network appliances that are similar to printers and servers that do not migrate and

are better managed using static IP addresses.

Use of static IP addresses also reduces the amount of DHCP/DNS network traffic resulting in greater

efficiency. A compromise that can be used when network policies dictate use of DHCP addressing is

to reserve a block of static IP addresses for use with Terra Transmitters and Receivers and other AV

devices.

1. Connect a standard CAT6 Ethernet cable to the Ethernet CONTROL port (C6) on the Controller and

the other end to a 1G port on the 10G network switch.

2. Power on the Controller.

3. Review the front panel display and verify the Controller’s MAC address is displayed.

It may take up to two minutes before the status of the boot up progress is displayed on the

Controller's front panel display.

When the Controller is configured, the Controller’s IP address, date, and software version are

displayed.

If the controller does not start and BOOT FAIL is displayed on the Controller's front panel display,

contact Christie Support.

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