Troubleshooting
Performonlythestepsdescribedintheseinstructions.Allfurtherinspection,maintenance,andrepairwork
mustbeperformedbyanauthorizedservicecenterorasimilarlyqualiedspecialistifyoucannotsolvethe
problemyourself.
Problem
PossibleCauseCorrectiveAction
1.Thebatteryisnotfullyinstalledinthe
tool.
1.Removeandthenreplacethebattery
intothetool,makingsurethatitisfully
installedandlatched.
2.Thebatterypackisnotcharged.
2.Removethebatterypackfromthetool
andchargeit.
3.Thebatterypackisdamaged.3.Replacethebatterypack.
Thetooldoesnotstart.
4.Thereisanotherelectricalproblem
withthetool.
4.ContactanAuthorizedServiceDealer.
1.Thebatterypackchargecapacityis
toolow.
1.Removethebatterypackfromthetool
andfullychargethebatterypack.
Thetooldoesnotreachfullpower.
2.Theairventsareblocked.
2.Cleantheairvents.
1.Thebladeiswornordamaged.1.Replacetheblade.
Thetoolisproducinganunsatisfactory
result.
2.Thethicknessofbranchesexceed
capacity.
2.Cutonlybranchesthatareequaltoor
smallerthanthesuggesteddiameter.
1.Thebladeisdullordamaged.1.Replacetheblade. Thetoolisproducingexcessivevibration
ornoise.
2.Thebolts/nutsareloose.2.Tightenthebolts/nuts.
Thebatterypackloseschargequickly.1.Thebatterypackisoverorunderthe
appropriatetemperaturerange.
1.Movethebatterypacktoaplace
whereitisdryandthetemperatureis
between0°C(32°F)and50°C(122°F).
1.Thebatterychargerisoverorunder
theappropriatetemperaturerange.
1.Unplugthebatterychargerandmove
ittoaplacewhereitisdryandthe
temperatureisbetween0°C(32°F)
and50°C(122°F).
Thebatterychargerisnotworking.
2.Theoutletthatthebatterychargeris
pluggedintodoesnothavepower.
2.Contactyourlicensedelectricianto
repairtheoutlet.
Thebatterypackshowsonly3LED
indicatorsafteronlyafewsecondsof
usingafullychargedbattery.
1.Thisisanormaloccurrence.
1.Stopthetoolandpress
battery-charge-indicatorbuttonor
theremovethebatteryfromthetoolto
displaytheactualbatterycharge.
All4LEDindicatorsareblinkingon
thebatterypackafteryoupressthe
battery-charge-indicatorbuttononthe
batterypackandthecurrentcharge
displays(whenthebatterypackisnotin
use).
1.Thebatterypackisoverorunderthe
appropriatetemperaturerange.
1.Movethebatterypacktoaplace
whereitisdryandthetemperatureis
between0°C(32°F)and50°C(122°F).
All4LEDindicatorsareblinkingonthe
batterypackafterreleasingthetrigger
(whenthebatterypackisinuse).
1.Thebatterypackisoverorunderthe
appropriatetemperaturerange.
1.Movethebatterypacktoaplace
whereitisdryandthetemperatureis
between0°C(32°F)and50°C(122°F).
2LEDindicatorsareblinkingon
thebatterypackafteryoupressthe
battery-charge-indicatorbuttononthe
batterypackandthecurrentcharge
displays(whenthebatterypackisnotin
use).
1.Thereisadifferenceinvoltage
betweencellsinthebatterypack.
1.Placethebatteryonthechargeruntil
itisfullycharged.
2LEDindicatorsareblinkingonthe
batterypackafterreleasingthetrigger
(whenthebatterypackisinuse).
1.Thereisadifferenceinvoltage
betweencellsinthebatterypack.
1.Placethebatteryonthechargeruntil
itisfullycharged.
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