Jacuzzi (2020) J-400™ Owner's manual

J-495™

J-485™

J-475™

J-445

™

J-435

™

J-425

™

OWNER’S MANUAL

6530-274G Rev B

Attention New Spa Owner!

Congratulations on the purchase of your new Jacuzzi® spa! The

following is a list of automated functions performed by your spa. These

functions are listed below in an attempt to suppress any operational

concerns you may have during the rst 24 hours of ownership! Also listed

below are important maintenance recommendations you should observe

on a regular basis to protect your new investment.

Maintain Healthy Spa Water

Always maintain your spa’s water chemistry within the following

parameters:

With CLEARRAY® Without CLEARRAY®

pH 7.4-7.6 7.4-7.6

Free chlorine no less than 1.0 ppm 3.0-4.0 ppm

Free bromine no less than 2.0 ppm 2.0-4.0 ppm

Total Alkalinity 100-150 ppm 100-150 ppm

Calcium Hardness 150-250 ppm 150-250 ppm

IMPORTANT: CLEARRAY® Water Purication System is factory

installed. If the CLEARRAY® system is altered or is not operating

efciently then follow the “without CLEARRAY®” water chemistry

parameters as dened by the Association of Pool and Spa Professionals.

CLEARRAY® requires an annual bulb replacement to properly sanitize

your water.

!

TO DECREASE RISK OF INFECTION OR DISEASE! Always

maintain your spa lter as outlined below to ensure healthy spa water.

Refer to pages 59-62 (Sec. 13.0) for additional information.

Required Filter Maintenance

Your new spa is equipped with an advanced water ltration system that

provides unsurpassed water quality! To ensure maximum water quality at

all times, you should clean the skimming lter cartridge every 3 months,

or as necessary. See pages 59-62 (Sec. 13.0) for detailed lter

cartridge cleaning instructions.

Required Water Replacement

!

TO DECREASE RISK OF INFECTION OR DISEASE! You

should replace the spa’s water every 3 months. The frequency depends

on a number of variables including frequency of use, number of users

and attention paid to water quality maintenance. You will know it is time

for a change when you cannot control sudsing and/or you can no longer

get the normal feel or sparkle to the water, even though the key water

balance measurements are all within the proper parameters. See pages

68-70 (Sec. 14.0) for additional information.

**** Spa operations and functions subject to change without notice ****

Table of Contents

1.0 Important Spa Owner Information .............................................. 1

2.0 FCC Notice .................................................................................... 1

2.1 Industry Canada (IC) Information .................................................. 1

3.0 Important Safety Instructions for all Spa Owners .................... 2

3.1 Entrapment Risk ............................................................................ 7

3.2 Hyperthermia ................................................................................. 8

3.3 Important safety instructions .......................................................... 9

4.0 Choosing a Location.................................................................... 9

4.1 Outdoor Location ......................................................................... 10

4.2 Indoor Location ............................................................................ 11

5.0 General Electrical Safety Instructions ..................................... 12

6.0 Electrical Installation Instructions

(240V Service) ............................................................................ 12

7.0 Power Requirements ................................................................. 15

8.0 Spa Fill Up Procedure ................................................................ 16

9.0 Spa Features .............................................................................. 20

9.1 J-495™ Spa Features.................................................................. 20

9.2 J-495 Massage/Waterfall Selector Diagram ................................ 21

9.3 J-495 Air Controls Diagram.......................................................... 22

9.4 J-485™ Spa Features.................................................................. 23

9.5 J-485 Massage/Waterfall Selector Diagram ................................ 24

9.6 J-485 Air Controls Diagram.......................................................... 25

9.7 J-475™ Spa Features.................................................................. 26

9.8 J-475 Massage/Waterfall Selector Diagram ................................ 27

9.9 J-475 Air Controls Diagram.......................................................... 28

9.10 J-445™ Spa Features.................................................................. 29

9.11 J-445 Massage/Waterfall Selector Diagram ................................ 30

9.12 J-445 Air Controls Diagram.......................................................... 31

9.13 J-435™ Spa Features.................................................................. 32

9.14 J-435 Massage/Waterfall Selector Diagram ................................ 33

9.15 J-435 Air Controls Diagram.......................................................... 34

9.16 J-425™ Spa Features.................................................................. 35

9.17 J-425 Massage/Waterfall Selector Diagram ................................ 36

9.18 J-425 Air Controls Diagram.......................................................... 37

10.0 Registration and Start-up .......................................................... 38

10.1 Start-up Sequence ....................................................................... 38

10.2 Register Your New Spa................................................................ 38

10.3 ProTouch™ Control Panel ........................................................... 39

11.0 Operating Instructions............................................................... 40

11.1 ProTouch™ Control Panel ........................................................... 40

11.2 Activating the Jets Pumps ........................................................... 40

11.3 Lights Menu ................................................................................. 41

11.4 Music Menu ................................................................................. 42

11.5 Connecting to the BLUEWAVE 2.0 Wireless Audio System ........ 44

11.6 Audio Settings Menu.................................................................... 44

11.7 CLEARRAY on Demand .............................................................. 45

11.8 Adjusting Jet Flow........................................................................ 45

11.9 Adjusting PowerPro™ MX2 Jets.................................................. 45

11.10 Adjusting RX Jets ........................................................................ 45

11.11 Waterfall Control .......................................................................... 46

11.12 Air Controls .................................................................................. 46

11.13 Selecting the Desired Massage Action ........................................ 46

11.14 Indicator Light .............................................................................. 46

11.15 Optional Exterior Lights ............................................................... 46

11.16 Optional SmartTub™ System ...................................................... 47

12.0 Programming and Operation Instructions ............................... 48

12.1 Programming the Heating Mode .................................................. 49

12.2 Programming the Primary Filter ................................................... 50

12.3 Programming the Secondary Filter .............................................. 51

12.4 Cleanup Cycle ............................................................................. 52

12.5 Blow-Out Cycle ............................................................................ 52

12.6 Water Care Programming ............................................................ 52

12.7 Optional Wi-Fi Setup (not applicable if

the optional SmartTub™ system is installed) .............................. 55

12.8 Locking the Spa ........................................................................... 56

12.9 Programming the Time and Date ................................................. 57

12.10 Programming the Language ........................................................ 58

12.11 Units Display ................................................................................ 58

12.12 System Information ...................................................................... 58

13.0 Spa Maintenance ........................................................................ 59

13.1 Cleaning the Filter Cartridges ...................................................... 59

13.2 Draining and Relling................................................................... 62

13.3 Cleaning the Spa Interior ............................................................. 65

13.4 Pillow Care................................................................................... 65

13.5 Maintaining the Synthetic Cabinet ............................................... 65

13.6 Cleaning the Control Panel .......................................................... 65

13.7 Cover Care and Maintenance ...................................................... 65

13.8 Winterizing ................................................................................... 66

13.9 Restarting Your Spa in Cold Weather .......................................... 67

14.0 Water Quality Maintenance ....................................................... 68

14.1 pH Control.................................................................................... 68

14.2 Sanitizing ..................................................................................... 68

14.3 Other Additives ............................................................................ 69

14.4 CLEARRAY® (Ultraviolet) Water Purication System ................. 69

14.5 CLEARRAY® Bulb Replacement and Quartz

Tube Maintenance ....................................................................... 70

15.0 Error/Display Messages ............................................................ 73

16.0 Troubleshooting Procedures .................................................... 77

17.0 Typical Spa Wiring Diagrams .................................................... 79

17.1 Wiring diagram for North American 60 Hz Models Only .............. 79

18.0 Circuit Board Wiring Diagrams ................................................. 80

18.1 2-Pump Domestic 60Hz Wiring Diagram ..................................... 80

18.2 3-Pump Domestic 60Hz Wiring Diagram ..................................... 81

18.3 Dip Switch Settings ...................................................................... 82

1

J-400

1.0 Important Spa Owner Information

Your Jacuzzi

®

spa is constructed to the highest standards and is capable

of providing many years of trouble-free use. However, because heat reten-

tive materials are utilized to insulate the spa for efcient operation, an

uncovered spa surface and wall ttings directly exposed to sunlight and

high temperatures for an extended period are subject to permanent dam-

age or discoloration. Damage caused by exposing the spa to this abuse

is not covered under warranty. We recommend that you always keep the

spa full of water when it is exposed to direct sunlight and that you keep the

Jacuzzi insulating cover in place at all times when the spa is not in use.

Read and carefully follow the requirements for your spa’s support base

found in the Section 4.0 titled, “Choosing a Location” (page 9).

Jacuzzi® Hot Tubs constantly strives to offer the nest hot tubs

available, therefore, modications and enhancements may be made

which affect the specications, illustrations and/or instructions

contained herein.

2.0 FCC Notice

This device complies with part 15 of the FCC Rules. Operation is subject

to the following two conditions: (1) This device may not cause harmful

interference, and (2) this device must accept any interference received,

including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for

a Class B Digital Device, pursuant to Part 15 of the FCC Rules. These

limits are designed to provide reasonable protection against harmful

interference in a residential installation. This equipment generates, uses

and can radiate radio frequency energy and, if not installed and used in

accordance with the instructions, may cause harmful interference to radio

communications. However, there is no guarantee that interference will

not occur in a particular installation. If this equipment does cause harmful

interference to radio or television reception, which can be determined by

turning the equipment off and on, the user is encouraged to try to correct

the interference by one or more of the following measures:

1. Rearrange or relocate the receiving antenna;

2. Increase the separation between the equipment and receiver;

3. Connect the equipment into an outlet on a circuit different from the

circuit connected;

4. Consult the dealer or an experienced radio/TV technician for help.

(Changes or modications not expressly approved by the party

responsible for FCC compliance could void the user’s authority to

operate this equipment.)

2.1 Industry Canada (IC) Information

The installer of this radio equipment must ensure that the antenna

is located or pointed such that it does not emit RF eld in excess of

Health Canada limits for the general population; consult Safety Code 6,

obtainable from Health Canada’s website: www.hc-sc.gc.ca.

2

J-400

3.0 Important Safety Instructions for all Spa Owners

READ AND FOLLOW ALL INSTRUCTIONS CAREFULLY!

This spa was manufactured to meet the standards and specications

outlined in the “Virginia Graeme Baker Pool and Spa Safety Act” (VGB

Safety Act). When installing and using this spa, basic safety precautions

should always be followed, including:

1.

!

DANGER: RISK OF SEVERE INJURY OR DROWNING!

• Extreme caution must be exercised to prevent unauthorized access

by children.

• To avoid accidents, ensure that children do not use this spa unless

supervised at all times. Adult supervision is a critical safety factor in

preventing children from drowning.

• Use the straps and clip tie downs to secure the spa cover when not

in use. This will help discourage unsupervised children from entering

the spa. Keep the spa cover secure in high-wind conditions.

• There is no representation that the cover, clip tie-downs, or actual

locks will prevent access to the spa.

2.

!

DANGER: RISK OF SEVERE INJURY OR DROWNING!

• Keep hair, loose articles of clothing or hanging jewelry away from

suction ttings, rotating jets or other moving components to avoid

entrapment that could lead to drowning or severe injury.

• Never use the spa unless all suction guards, lter, lter lid, or

skimmer assembly are installed to prevent body and/or hair

entrapment.

• Never operate or use the spa if the lter, lter lid, or skimmer

assembly are broken or any part of the skimmer assembly is missing.

Please contact your dealer or nearest service center for service.

• The suction ttings and suction covers in this spa are sized to match

the specic water ow created by the pump(s). If it is necessary to

replace the suction ttings, suction covers or pump(s), be sure that

the ow rates are compatible and are in compliance with the VGB

Safety Act.

• Never replace a suction tting or suction cover with one rated less

than the ow rate marked on the original suction tting. Using

improper suction ttings or suction covers can create a body or hair

suction entrapment hazard that may lead to drowning or severe

injury.

3.

!

DANGER: RISK OF SEVERE INJURY FROM ELECTRIC

SHOCK OR DEATH FROM ELECTROCUTION!

• Install the spa at least 5 feet (1.5m), from all metal surfaces. As an

alternative, a spa may be installed within 5 feet of metal surfaces

if each metal surface is permanently connected (bonded) by a

minimum No. 8 AWG (8.4 mm²) solid copper conductor attached

to the wire connector on the grounding lug, inside the equipment

compartment on the equipment box.

3

J-400

• A grounding wire connector is provided on this unit to connect a

minimum No. 8 AWG (8.4 mm²) solid copper conductor between

this unit and any metal equipment, metal enclosures of electrical

equipment, metal water pipe, or conduit within 5 feet (1.5m) of the

unit.

• Never permit any electrical appliance, such as a light, telephone,

radio, television, etc. within 5 feet (1.5m) of a spa unless such

appliances are built-in by the manufacturer.

• Never bring any electrical appliances into or near the spa.

• Never operate any electrical appliances from inside the spa or when

you are wet.

• The electrical supply for this product must include a suitably rated

switch or circuit breaker to open all ungrounded supply conductors

to comply with Section 422-20 of the National Electrical Code/USA,

ANSI/NFPA 70. The disconnecting means must be readily accessible

and visible to the spa occupant but installed at least 5 feet (1.5m),

from the spa.

• The electrical circuit supplied for the hot tub must include a suitable

ground fault circuit interrupter (GFCI) as required by NEC Article

680-42.

4.

!

WARNING: RISK OF SEVERE INJURY OR DEATH!

• Extreme caution must be exercised to prevent diving or jumping

into the spa or slipping and falling, which could result in

unconsciousness, drowning, or serious injury. Remember that wet

surfaces can be very slippery.

• Never stand, walk or sit on the top railing of the spa.

5.

!

WARNING: RISK OF HYPERTHERMIA (OVER-HEATING)

CAUSING SEVERE INJURY, BURNS, WELTS OR DEATH!

• Water temperature in excess of 104°F (40°C) may be injurious to

your health.

• Refer to Section 3.2 Hyperthermia for specic causes and symptoms

of this condition.

• The water in the spa should never exceed 104°F (40°C). Water

temperatures between 100°F (38°C) and 104°F (40°C) are

considered safe for a healthy adult.

• Lower water temperatures are recommended for young children

(children are especially sensitive to hot water) and when spa use

may exceed 10 minutes.

• The Consumer Products Safety Commission/USA has stated that the

water temperature in a spa should not exceed 104°F (40°C).

• Always test the spa water temperature before entering the spa.

The user should measure the water temperature with an accurate

thermometer since the tolerance of water temperature-regulating

devices may vary as much as +/- 5°F (2°C).

4

J-400

6.

!

WARNING: RISK OF SEVERE INJURY OR DEATH!

• Since excessive water temperatures have a high potential for causing

fetal damage during the early months of pregnancy, if pregnant or

possibly pregnant, consult your physician before using a spa.

• Pregnant or possibly pregnant women should limit spa water

temperatures to 100°F (38°C).

• Persons suffering from obesity or a medical history of heart disease,

low or high blood pressure, circulatory system problems, diabetes,

infectious diseases or immune deciency syndromes should consult a

physician before using a spa.

• If you experience breathing difculties in association with using or

operating your spa, discontinue use and consult your physician.

• Persons using medication should consult a physician before using

a spa since some medication may induce drowsiness, while other

medication may affect heart rate, blood pressure, and circulation.

• Persons suffering from any condition requiring medical treatment, the

elderly, or infants should consult with a physician before using a spa.

• The use of alcohol, drugs, or medication before or during spa use may

lead to unconsciousness with the possibility of drowning.

7.

!

WARNING: RISK OF SEVERE INJURY OR DEATH!

• Prolonged immersion in a spa may be injurious to your health.

• Observe a reasonable time limit when using the spa. Exposures at

higher temperatures can cause high body temperature (over-heating).

Symptoms may include dizziness, nausea, fainting, drowsiness, and

reduced awareness. These effects could possibly result in drowning or

serious injury.

• Never use a spa immediately following strenuous exercise. Enter and

exit the spa slowly. Wet surfaces can be slippery.

8.

!

WARNING: TO DECREASE RISK OF INFECTION OR DIS-

EASE!

• To reduce the risk of contracting a waterborne

illness (e.g. an infection,

bacteria or virus) and/or respiratory ailments

, maintain water chemistry

within the parameters listed on the inside cover of this manual and

consult with a licensed engineer regarding proper ventilation if installed

indoors or in an enclosed area.

• People with infectious diseases should not use a spa to avoid water

contamination, which could result in spreading infections to others.

• Always shower before and after using your spa. Maintain water chem-

istry in accordance with manufacturer’s instructions. Failure to do

so may result in contracting a waterborne

illness (e.g. an infection,

bacteria or virus).

5

J-400

9.

!

WARNING: In addition to maintenance of lters and water

chemistry, proper ventilation is recommended to reduce the risk of

contracting a waterborne

illness (e.g. an infection, bacteria or virus)

and/or respiratory ailments

that could be present in the air or water.

Consult a licensed architect or building contractor to determine your

specic needs if installing your hot tub indoors.

10. CAUTION: TO DECREASE RISK OF PRODUCT DAMAGE.

• Maintain water chemistry in accordance with manufacturer’s

instructions.

• Proper chemical maintenance of spa water is necessary to maintain

safe water and prevent possible damage to spa components.

11.

!

WARNING: RISK OF SEVERE INJURY OR DEATH! The

appliance is not intended for use by persons (including children) with

reduced physical, sensory or mental capabilities, or lack of experi-

ence or knowledge, unless they have been given supervision or

instruction concerning use of the appliance by a person responsible

for their safety.

12. NOTE: This spa is not intended nor designed to be used in a com-

mercial or public application. The spa buyer shall determine whether

there are any code restrictions on the use or installation of this spa

since local code requirements vary from one locality to another.

Hot Tub Safety Literature

To ensure you have a safe and enjoyable hot tub experience,

learn all you can about hot tub safety and emergency procedures.

Especially useful are the brochures listed below:

• Children Aren’t Waterproof

• Pool and Spa Emergency Procedures For Infants and Children

• Layers of Protection

• The Sensible Way to Enjoy Your Spa or Hot Tub

The Association of Pool and Spa Professionals publishes these

brochures. To acquire a brochure:

• Ask your hot tub dealer (they may have copies)

• Go to http://apsp.org

• Conduct your own search on the internet

• Write to the following address:

The Association of Pool and Spa Professionals

2111 Eisenhower Avenue

Alexandria VA 22314

703.838.0083

6

J-400

6530-460 Rev A (12/18)

FOR CALIFORNIA RESIDENTS ONLY

NUR FÜR EINWOHNER KALIFORNIENS

POUR LES RÉSIDENTS DE LA CALIFORNIE SEULEMENT

PARA RESIDENTES DE CALIFORNIA ÚNICAMENTE

WARNING: Drilling, sawing, sanding or machining wood products

can expose you to wood dust, a substance known to the State of

California to cause cancer. Avoid inhaling wood dust or use a dust

mask or other safeguards for personal protection. For more infor-

mation go to www.p65Warnings.ca.gov/wood

ACHTUNG: Das Bohren, Sägen, Schleifen oder Zerspanen von

Holzprodukten kann Stäube freisetzen. Diese Substanz gilt im

US-Bundesstaat Kalifornien als krebserregend. Möglichst keinen

Holzstaub einatmen bzw. eine Staubmaske oder anderweitige

persönliche Schutzmaßnahmen einsetzen. Weitere Informationen

finden Sie auf www.P65Warnings.ca.gov/wood

ADVERTENCIA: Perforar, cortar, lijar o usar máquinas con pro-

ductos de madera le puede exponer a polvo de madera, una sub-

stancia reconocida por el Estado de California como causante de

cáncer. Evite inhalar polvo de madera o utilice una máscara antipol-

vo u otros resguardos para protección personal. Para más infor-

mación, visite www.P65Warnings.ca.gov/wood

AVERTISSEMENT: Le forage, le sciage, le ponçage ou l'usinage

des produits du bois peuvent vous exposer à la poussière de bois,

une substance connue dans l'État de Californie pour causer le

cancer. Éviter d'inhaler la poussière de bois ou utiliser un masque

antipoussières ou d'autres mesures de protection personnelle. Pour

de plus amples renseignements, consulter le site www.P65Warn-

ings.ca.gov/wood

FOR CALIFORNIA RESIDENTS ONLY

NUR FÜR EINWOHNER KALIFORNIENS

POUR LES RÉSIDENTS DE LA CALIFORNIE SEULEMENT

PARA RESIDENTES DE CALIFORNIA ÚNICAMENTE

WARNING: Cancer and Reproductive Harm

www.p65Warnings.ca.gov

ACHTUNG: Krebserregend und mit fortpflanzungsschä-

digender Wirkung-www.p65Warnings.ca.gov

ADVERTENCIA: Cáncer y daño reproductivo

www.p65Warnings.ca.gov

AVERTISSEMENT: Cancer et danger pour la reproduction

www.p65Warnings.ca.gov

6530-464 Rev A (12/18)

7

J-400

3.1 Entrapment Risk

The Consumer Products Safety Commission/USA has reported that

users of pools and spas have become entrapped (stuck) to drain and/or

suction ttings causing death, drowning, or serious injury (see diagram

below). This spa was manufactured to meet the standards and specica-

tions outlined in the “Virginia Graeme Baker Pool and Spa Safety Act”

(VGB Safety Act). Entrapment risk can be minimized if proper precau-

tions are taken.

DANGER: RISK OF PERSONAL INJURY OR DEATH!

Never operate the spa if a suction tting, suction cover,

lter, lter lid or skimmer assembly are broken, damaged or

missing.

!

Note: Suction covers must be replaced every 7 years.

1.

!

DANGER: RISK OF SEVERE INJURY OR DROWNING!

Hair entrapment: May occur if hair is entangled, knotted or snagged

in a drain suction or skimmer assembly. This has been reported in

persons who when submerge themselves underwater, allowing hair

to come close and/or within the reach of the suction fittings, suction

covers or skimmer assembly.

• Keep hair away from suction ttings, suction covers, lter, lter lid or

skimmer assembly.

• Children are at risk for hair entrapment if swimming under water.

• Never allow children to play or get near the suction ttings, suction

covers, lter, lter lid or skimmer assembly.

2.

!

DANGER: RISK OF SEVERE INJURY OR DROWNING!

Limb entrapment: May occur when a limb becomes entrapped,

inserted or sucked into a suction or outlet opening.

• Always keep suction ttings, suction covers, lter, lter lid or skimmer

assembly in place when operating to avoid limb entrapment.

• Never allow children to play or get near the suction ttings, suction

covers, lter, lter lid or skimmer assembly.

Suction Fittings,

Suction Covers

(locations vary

by models)

Filter, Filter

Lid, Skimmer

Assembly

(location and

style vary by

models)

8

J-400

3.

!

DANGER: RISK OF SEVERE INJURY OR DROWNING!

Body entrapment: May occur when part of the torso becomes

entrapped, inserted or sucked into a suction or outlet opening.

• Never allow children to play or get near the suction ttings, suction

covers, lter, lter lid or skimmer assembly.

4.

!

DANGER: RISK OF SEVERE INJURY OR DROWNING!

Evisceration (disembowelment) entrapment: May occur when the

buttocks becomes entrapped, inserted or sucked into a suction or

outlet opening.

• Never sit on suction ttings, suction covers, lter, lter lid or skimmer

assembly.

• Never allow children to play or get near the suction ttings, suction

covers, lter, lter lid or skimmer assembly.

5.

!

DANGER: RISK OF SEVERE INJURY OR DROWNING!

Mechanical entrapment: May occur when jewelry, swimsuit, or

hair accessories become entangled, knotted or snagged in a drain

suction or skimmer assembly.

• Never allow your jewelry, swimsuit, or hair accessories to come close

to the suction ttings, suction covers or skimmer assembly.

• Never allow children to play or get near the suction ttings, suction

covers, lter, lter lid or skimmer assembly.

3.2 Hyperthermia

Prolonged immersion in hot water may induce hyperthermia (over-

heating). The use of alcohol or drugs can greatly increase the risk of fatal

hyperthermia in spas. A description of the causes, symptoms, and effects

of hyperthermia are as follows:

Hyperthermia occurs when the internal temperature of the body reaches

a level several degrees above the normal body temperature of 98.6°F

(37°C). The symptoms of hyperthermia include drowsiness, lethargy

(fatigue), and an increase in the internal temperature of the body (feeling

of being too hot). The effects of hyperthermia include:

• Unawareness of impending hazard;

• Failure to perceive heat;

• Failure to recognize the need to exit spa;

• Physical inability to exit spa;

• Fetal damage in pregnant women; and

• Unconsciousness and danger of drowning.

A Warning Sign is provided in your warranty packet. Please install at

a location near your spa, where it is visible to users of the spa. For

additional or replacement Warning Signs please contact your local

Jacuzzi dealer and reference item number #6530-082.

9

J-400

3.3 Important safety instructions

When using this electrical equipment, basic safety precautions should

always be followed, including the following:

1. READ AND FOLLOW ALL INSTRUCTIONS.

2. A green colored terminal or a terminal marked G, Gr, Ground,

Grounding or the symbol* is located inside the supply terminal box

or compartment. To reduce the risk of electric shock, this terminal

must be connected to the grounding means provided in the electric

supply service panel with a continuous copper wire equivalent in size

to the circuit conductors that supply this equipment. *IEC Publication

417, Symbol 5019.

3. At least two lugs marked “Bonding Lugs” are provided on the

external surface or on the inside of the supply terminal box/

compartment. To reduce the risk of electric shock, connect the local

common bonding grid in the area of the spa to these terminals with

an insulated or bare copper conductor not smaller than No. 6 AWG

(10 mm²).

4. All eld-installed metal components such as rails, ladders, drains or

other similar hardware within 10 feet (3m) of the spa shall be bonded

to the equipment grounding buss with copper conductors not smaller

than No. 6 AWG (10 mm²).

5. SAVE THESE INSTRUCTIONS.

4.0 Choosing a Location

IMPORTANT: Because of the combined weight of the spa, water

and users, it is extremely important that the base upon which the

spa rests be smooth, at, level and capable of uniformly supporting

this weight, without shifting or settling, for the entire time the spa is

in place. Visit www.Jacuzzi.com for weight information. If the spa

is placed on a surface, which does not meet these requirements,

damage to the skirt and/or the spa shell may result. Damage

caused by improper support is not covered under warranty. It is the

responsibility of the spa owner to assure the integrity of the support

at all times. We recommend a poured, reinforced concrete slab with

a minimum thickness of 4 inches (10 cm). Wood decking is also

acceptable provided it is constructed so that it meets the require-

ments outlined above.

WARNING: For spas that are to rest on balconies, roofs

or other platforms not specically tied into main structural

support, consult a professional Structural Engineer with

experience in this type of application.

!

10

J-400

WARNING: Proper drainage is required. The installation

must not allow the spa equipment bay to become ooded

or wetted (by external water). It is your responsibility, and

the responsibility of any installation contractor you hire, to

make sure that all applicable codes and/or local construction

requirements are met. If in doubt, refer to the building authority

responsible for approving the proposed installation site.

!

The spa must be installed in such a manner as to provide drainage away

from it. Placing the spa in a depression without provisions for proper

drainage could allow rain, overow, leaks from spa plumbing, and other

casual water to ood the equipment and create a wet condition in which it

would sit in. For spas which will be installed below grade or recessed into

a oor or deck, install so as to permit access to the equipment, either from

above or below, for servicing. Make certain that there are no obstructions,

which would prevent removal of all side cabinet side panels and access

to the jet components, especially on the side with the equipment bay, and

sufcient ventilation for the spa’s components.

CAUTION: If the spa is indoors or located in an enclosed area,

proper ventilation should be discussed with an Engineer or authority

competent enough to understand the necessary provisions needed

to vent moist or heated air and air associated with chemical odors

outdoors. When the spa is in use considerable amounts of

moisture will escape potentially causing mold and mildew. This

can cause health risk. Over time, this can damage certain surfaces,

surroundings, and equipment.

4.1 Outdoor Location

In selecting the ideal outdoor location for your spa, we suggest that you

take into consideration:

• The proximity to changing area and shelter (especially in colder

weather).

• The pathway to and from your spa (this should be free of debris so

that dirt and leaves are not easily tracked into the spa).

• The closeness to trees and shrubbery (remember that leaves and

birds could create extra work in keeping the spa clean).

• A sheltered environment (less wind and weather exposure can result

in lowered operation and maintenance costs).

• The overall enhancement of your environment. It is preferable not to

place the spa under an unguttered roof overhang since run-off water

will shorten the life expectancy of the spa cover.

• For spas that are to rest on balconies, roofs or other platforms not

specically tied into main structural support, consult a professional

Structural Engineer with experience in this type of application.

• In the unlikely event that you should ever need to access or gain

entry to any portion of the spa for servicing, it is highly recommended

that you plan your outdoor installation to provide full access to the

entire spa. Please take this into consideration when placing the spa

in a deck or enclosed by a surrounding.

!

11

J-400

• Consider locating your spa away from any reective surface or glass

to prevent any damage to the synthetic skirt.

• Do not shim the spa. To ensure proper support the spa must sit at

on the intended foundation.

4.2 Indoor Location

For indoor installations many factors need to be considered before

installing a spa indoors.

WARNING: In addition to maintenance of lters and water

chemistry, proper ventilation is recommended to reduce the

risk of contracting a waterborne

illness (e.g. an infection, bac-

teria or virus) and/or respiratory ailments

that could be pres-

ent in the air or water. Consult a licensed architect or building

contractor to determine your specic needs if installing your

hot tub indoors.

!

• Proper Foundation: Consult a Structural Engineer when

considering a foundation that will adequately support the spa

the entire time it is in place. Proper support is critical especially

if the spa is to rest on a second story or higher. For spas that are

to rest on balconies, roofs or other platforms not specically tied

into the main structural support, you should consult a professional

Structural Engineer with experience in this type of application.

• Proper Drainage: It is extremely important to have in place

measures to sufciently handle excessive water spillage. Be

sure the ooring in which the spa rests on has adequate drainage

and can handle the entire contents of the spa. Be sure to make

provisions for ceilings and other structures that may be below the

spas installation. Areas around your spa can become wet or moist so

all ooring and subsequent furniture, walls and adjacent structures

should be able to withstand or resist water and moisture.

• Proper Ventilation: Proper ventilation should be discussed with

an Engineer or authority competent enough to understand the

necessary provisions needed to vent moist or heated air and air

associated with chemical odors outdoors. When the spa is in use

considerable amounts of moisture will escape, potentially causing

mold and mildew over time, which can damage certain surfaces and/

or surroundings.

• Sufcient Access: In the unlikely event that you should ever need

to access or gain entry to any portion of the spa for servicing, it is

highly recommended that you plan your indoor installation to provide

full access to the entire spa.

• Warranty: Damage caused by not following these guidelines or any

improper installation not in accordance to local codes or authorities is

not covered under the spas warranty. Please consult your local state

or city building ordinances.

• Do not shim the spa. To ensure proper support the spa must sit at

on the intended foundation.

12

J-400

5.0 General Electrical Safety Instructions

Your new Jacuzzi® spa is equipped with the ProTouch™

system. It contains the most advanced safety and self-

protective equipment in the industry. Nonetheless, this spa

must be installed properly to ensure dependable usage.

Please contact your local Jacuzzi dealer or local building department

should you have any questions regarding your installation. Proper

grounding is extremely important. Jacuzzi spas are equipped with a

current collector system. A pressure wire connector is provided on the

surface of the control box, located inside the equipment door (page

14) to permit connection of a bonding wire between this point and any

ground metal equipment, metal water pipe or conduit within 5 feet (1.5m)

of the spa, or copper clad grounding rod buried within 5 feet (1.5m) of the

spa. Bonding wire must be at least No. 8 AWG (8.4 mm²) solid copper

wire. This is a most important safety assurance feature. Before installing

your spa, check with your local building department to ensure installation

conforms to local building codes.

6.0 Electrical Installation Instructions

(240V Service)

IMPORTANT NOTICE: The electrical wiring of this spa must

meet the requirements of the National Electrical Code/USA

(NEC) and any applicable state or local codes. The electrical circuit must

be installed by a qualied electrician and approved by a local building/

electrical inspection authority.

1.

!

DANGER: TO DECREASE THE RISK OF SHOCK,

PRODUCT DAMAGE OR ELECTRICAL FIRE.

This spa must be permanently connected (hard-wired) to the power

supply. No plug-in connections or extension cords are to be

used in conjunction with the operation of this spa. Supplying

power to the spa, which is not in accordance with these instructions,

will void both the independent testing agency listing and the

manufacturer’s warranty.

2. The power supplied to this spa must be a dedicated circuit with no

other appliances or lights sharing the power provided by the circuit.

3. To determine the current, voltage and wire size required, refer to Section

7.0 “Power Requirements” (page 15) for your specic spa model.

• Wire size must be appropriate per NEC and/or local codes.

• The spa controller’s terminal block will accept a maximum wire size

of 6 AWG.

4. The electrical supply for this product must include a suitably rated

switch or circuit breaker to open all ungrounded supply conductors

to comply with Section 422-20 of the National Electrical Code/USA,

ANSI/NFPA 70. The disconnecting means must be readily accessible

to the spa’s occupant but installed at least 5 feet (1.5m) from spa

water.

13

J-400

5. The electrical circuit supplied for the spa must include a suitable

ground fault circuit interrupter (GFCI) as required by NEC Article

680-42/USA.

6. To gain access to the spa’s power terminal block:

• Grab one of the corner panels, from the bottom, where it touches

the bottom pan. Then gently pull the panel forward to unsnap it

from the holding clip then pull down to remove, Figure A. Place the

panel in a safe location to prevent from damaging it. Repeat the

steps to remove the other corner panel. Note: The optional corner

exterior lights on the panels are connected to the light harness.

Take care when removing the corner panels to avoid damaging

the wires or lights.

• Grab the bottom of the front panel and slightly lift to release it from

the top mount. Tilt the panel and pull down to remove. Place the

panel in a safe location to prevent from damaging it.

• The Jacuzzi indicator light is installed on the front panel. Take

care when removing the panel to avoid damaging the wires or

light. Remove the wing nuts from the indicator light to remove the

light housing. Once the light housing is removed, reinstall the wing

nuts or place them in a safe location, Figure A.

7. Select the power supply entrance you want to use, Figure B. Make

sure to install a 3/4" electrical tting and conduit through the large

opening provided in the bottom of the control box so you can feed

the cable through to the terminal block.

8. Connect wires to the terminal block (Figure D). ALL WIRES MUST

BE SECURELY CONNECTED or equipment damage could result!

Note: Exposure of the cabinet to heat could cause the cabinet to warp.

Should the cabinet warp, once it is installed, the warping is not visible.

However, it does make the removal and replacement a little more

challenging.

Figure A

100

6:45p

FRONT

PANEL

FRONT

PANEL

LIGHT

HOUSING

LIGHT

HOUSING

100

6:45p

14

J-400

Figure B

Equipment Area

Figure C

Control Box Connection

10

9

10

6

2

3

1

5

11

12

7

15

14

4

13

8

Note: Equipment location and quantity (such as pumps, CLEARRAY

system, stereo, drain, heater etc.) varies by model.

1. ProTouch™ Control Panel

2. ProTouch™ Control Box

3. Heater

4. Filter/Circulation Pump

5. Jets Pump

6. Jets Pump

7. CLEARRAY® Water

Purication System

8. CLEARRAY® Water

Purication System

Ballast

9. QuickDrain™

10. Pump Drain Plugs(s)

11. Power Supply Entrance(s)

12. Drain

13. BLUEWAVE® 2.0 Wireless

Stereo (Optional)

14. SmartTub™ System

(Optional)

15. Bridge (optional for

SmartTub System)

F1 10A 250VAC

F7 30A

30A

F6

K12

K1

K9

K15

K14

T1

TB1

4

3

2

1

K5

J22

N/A

J43

J2

K13

J65

J51 J3

J52

J4

J61

J62

J49

K11

K10

J59

J44

J48

J39

2A 250VAC

F5

30A

F4

J28

J30

J27

J34

J29

J50

J56

J57

J63

J37

K8

K4

K6

K7

1/4AT 250VAC

F2

J16

J17

J18

ON

J1

J6

J9

J20

J21

J19 J67

J12

K3

J11

J13 J14

J15

J10

J24

ZONE 2

J25

ZONE 3

J23

ZONE 1

J26

ZONE 4

C58

C57

K2

GFCI

TRIP

J8

Q32

J60

J66

J55

J54

J38

J53

J45

J46

J47

J41

J58

J42

J31

J32

J33

J40

J64

J36

J35

1

2

3

4

S1

J7 J69 J68

1

2

3

1. Main Terminal Block

2. Bonding Lug/Grounding Terminal

3. Power wires Entrance (Electrical tting and conduit

must be installed)

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Jacuzzi (2020) J-400™ Owner's manual

Jacuzzi (2020) J-400™ Owner's manual

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