ZTE T-Mobile Concord II T-Mobile User manual

1

User Manual and Safety Information

Concord IIT-Mobile

http://www.ztedevice.com

2

1

T - Mobile Concord

®

II

User Manual and

Safety information

2

Service

If you are a new T-Mobile

®

customer and your service has not yet been activated,

call Customer Care at 1-800-937-8997 and a T-Mobile Activations representative will

assist you. You will need the following information when activating service:

• Your Service Agreement and the agent code on your Agreement.

• Your name, home address, home phone number, and billing address.

NOTE: For business and government accounts, please provide the name of the

organization, the address, and the tax ID.

• Your Social Security number, current driver’s license number, and date of birth for

credit check purposes.

• Your choice of T-Mobile rate plan and services. (see www.t-mobile.com for the

latest plan information.)

• SIM serial number and IMEI number. (located on the box barcode label.)

NOTE: By activating service, you acknowledge that you have read, understand, and

agree to be bound by each of T-Mobile’s Terms and Conditions, and your Service

Agreement.

3

About This Manual

LEGAL INFORMATION

Approved Firmware Versions: This device will only operate with rmware versions

that have been approved for use by T-Mobile and the device manufacturer. If

unauthorized rmware is placed on the device it will not function.

No part of this publication may be quoted, reproduced, translated or used in any form

or by any means, electronic or mechanical, including photocopying and microlm,

without the prior written permission of ZTE Corporation.

ZTE Corporation reserves the right to correct typographical errors, misprints or update

specications in this guide without prior notice.

The Bluetooth

®

trademark and logos are owned by the Bluetooth SIG, Inc. and any

use of such trademarks by ZTE Corporation is under license. Other trademarks and

trade names are the property of their respective owners.

The phone is manufactured under license from Dolby Laboratories. Dolby and the

double-D symbol are trademarks of Dolby Laboratories.

We offer self-service for our smart terminal device users. Please visit ZTE official

website (at www.ztedevice.com) for more information on self-service and supported

product models. Information subject to the website.

Version No.: R1.0

Edition Time: 2014.02

4

Contents

Service ..........................................................................................................2

About This Manual ......................................................................................3

Getting Started ...........................................................................................12

Getting to Know Your Phone ................................................................................12

Knowing the Keys ................................................................................................14

Installing the SIM Card, microSDHC Card, and Battery .......................................14

Charging the Battery ............................................................................................17

Powering On/Off ...................................................................................................18

Locking/Unlocking the Screen and Keys.............................................................. 18

Using the Touch Screen .......................................................................................19

Getting to Know the Home Screen .......................................................................20

Personalizing .............................................................................................21

Changing the System Language .......................................................................... 21

Setting the Date and Time .................................................................................... 21

Changing Ringtone and Notication Sound .........................................................21

Turning On/Off Touch Sounds ..............................................................................22

Adjusting Volumes ................................................................................................ 22

Switching to Silent Mode ......................................................................................22

Applying New Wallpapers ....................................................................................23

Changing Screen Brightness ...............................................................................23

Protecting Your Phone With Screen Locks ..........................................................23

5

Protecting Your Phone With Encryption ...............................................................24

Knowing the Basics ..................................................................................26

Monitoring the Phone Status ................................................................................ 26

Managing Notications .........................................................................................27

Managing Shortcuts and Widgets ........................................................................28

Organizing With Folders .......................................................................................29

Rearranging the Favorites Tray ............................................................................ 30

Entering Text ........................................................................................................31

Editing Text ...........................................................................................................35

Opening and Switching apps ...............................................................................36

Connecting to Networks and Devices .....................................................37

Connecting to Mobile Networks ...........................................................................37

Connecting to Wi-Fi ..............................................................................................38

Connecting to Bluetooth Devices .........................................................................40

Connecting to Your Computer via USB ................................................................ 42

Sharing Your Mobile Data Connection .................................................................43

Connecting to Virtual Private Networks ................................................................45

Phone Calls ................................................................................................47

Placing and Ending Calls .....................................................................................47

Answering or Rejecting Calls ............................................................................... 48

Working With the Call Log ....................................................................................48

Calling Your Contacts ...........................................................................................50

Checking Voicemail .............................................................................................. 50

6

Using Options During a Call .................................................................................51

Managing Multi-party Calls ...................................................................................51

Adjusting Your Call Settings .................................................................................52

People .........................................................................................................57

Checking Contact Details .....................................................................................57

Adding a New Contact .........................................................................................57

Setting Up Your Own Prole .................................................................................58

Importing, Exporting, and Sharing Contacts ........................................................58

Working With Favorite Contacts ...........................................................................59

Working With Groups ........................................................................................... 60

Searching for a Contact .......................................................................................61

Editing Contacts ...................................................................................................61

Accounts ....................................................................................................63

Adding or Removing Accounts .............................................................................63

Conguring Account Sync ....................................................................................64

Email ...........................................................................................................65

Set Up the First Email Account ............................................................................65

Checking Your Emails ..........................................................................................65

Responding to an Email .......................................................................................65

Writing and Sending an Email ..............................................................................67

Adding Signature to Your Emails..........................................................................67

Adding and Editing Email Accounts .....................................................................67

Changing General Email Settings ........................................................................ 68

7

Gmail

TM

.......................................................................................................69

Opening Your Gmail Inbox ...................................................................................69

Switching Accounts ..............................................................................................69

Writing and Sending a Message ..........................................................................69

Adding Signature to Your Gmail Messages.......................................................... 70

Replying to or Forwarding a Message .................................................................70

Working With Received Attachments ...................................................................71

Searching for Messages ......................................................................................71

Working With Labels ............................................................................................72

Changing Gmail Settings .....................................................................................73

Messaging ..................................................................................................74

Opening the Messaging Screen ...........................................................................74

Sending a Text Message ......................................................................................74

Sending a Multimedia Message ........................................................................... 75

Replying to a Message .........................................................................................75

Forwarding a Message .........................................................................................76

Viewing Details About a Message ........................................................................ 76

Deleting Messages or Threads ............................................................................ 76

Changing Messaging Settings .............................................................................77

Calendar .....................................................................................................78

Viewing Your Calendars and Events .................................................................... 78

Creating an Event ................................................................................................79

Editing or Deleting an Event .................................................................................80

Changing Calendar Settings ................................................................................80

8

Google+ ......................................................................................................81

Organizing Your Contacts ....................................................................................81

Getting Updates ...................................................................................................81

Chatting With Contacts ........................................................................................82

Checking Photos ..................................................................................................82

Checking and Managing Your Prole ...................................................................82

Other Features .....................................................................................................83

Browser ......................................................................................................84

Opening the Browser ...........................................................................................84

Working With an Opened Page ............................................................................85

Using Multiple Browser Tabs ................................................................................86

Downloading Files ................................................................................................87

Using Bookmarks .................................................................................................87

Viewing Your Browsing History ............................................................................ 88

Changing Browser Settings ..................................................................................88

Maps ...........................................................................................................89

Activating Location Services ................................................................................89

Getting Your Location ........................................................................................... 89

Searching for a Location ......................................................................................89

Getting Directions to Your Destination .................................................................90

Google Now and Search ...........................................................................91

Enabling Google Now ..........................................................................................91

Searching With Text .............................................................................................91

9

Searching by Speaking ........................................................................................92

Changing Search Settings ...................................................................................92

Camera .......................................................................................................93

Capturing a Photo ................................................................................................93

Customizing Camera Settings ..............................................................................94

Recording a Video ................................................................................................95

Customizing Camcorder Settings .........................................................................96

Gallery ........................................................................................................97

Opening Gallery ...................................................................................................97

Working With Albums ...........................................................................................97

Working With Pictures ..........................................................................................97

Working With Videos ............................................................................................99

Music ........................................................................................................100

Copying Music Files to Your Phone ...................................................................100

Viewing Your Music Library ................................................................................ 100

Playing Music .....................................................................................................101

Managing Playlists .............................................................................................102

Play Music ................................................................................................104

Playing Your Music .............................................................................................104

Managing Playlists .............................................................................................106

Video Player .............................................................................................107

Opening the Video Library .................................................................................107

Playing and Controlling Videos ..........................................................................107

10

Managing Video Files .........................................................................................107

Sound Recorder .......................................................................................109

Recording a Voice Memo ...................................................................................109

Playing a Voice Memo ........................................................................................ 109

More Apps ................................................................................................ 110

Clock .................................................................................................................. 110

Calculator ............................................................................................................111

Chrome ...............................................................................................................111

Downloads ..........................................................................................................111

File Manager ...................................................................................................... 112

News and Weather ............................................................................................. 112

NotePad ............................................................................................................. 112

Play Magazines .................................................................................................. 113

Task Manager ..................................................................................................... 113

YouTube ............................................................................................................. 113

Play Store ................................................................................................. 114

Browsing and Searching for Apps ...................................................................... 114

Downloading and Installing Apps ....................................................................... 114

Creating a Google Wallet Account ..................................................................... 115

Requesting a Refund for a Paid App .................................................................. 115

Managing Your Downloads ................................................................................ 116

Settings ....................................................................................................117

General Settings ................................................................................................ 117

11

Wireless & Networks .......................................................................................... 119

Device ................................................................................................................120

Personal .............................................................................................................121

ACCOUNTS ......................................................................................................123

System ...............................................................................................................123

Troubleshooting ......................................................................................124

For Your Safety ........................................................................................129

General Safety ...................................................................................................129

Distraction ..........................................................................................................130

Product Handling ................................................................................................130

Electrical Safety .................................................................................................134

Radio Frequency Interference ............................................................................135

Explosive Environments .....................................................................................136

Radio Frequency (RF) Energy ........................................................................... 137

FCC Compliance ................................................................................................138

Hearing Aid Compatibility (HAC) regulations for Mobile phones ........................ 139

CTIA Requirements ............................................................................................ 141

Legal .........................................................................................................143

Approved Firmware Versions .............................................................................143

Information About Safeguarding Handsets ........................................................143

Emergency Dialing .............................................................................................144

Additional Information ........................................................................................144

12

Getting Started

Getting to Know Your Phone

Sensor Power key

Indicator

Volume keys

Back key

Menu key

Home key

13

Charger /USB jack

Speaker

Camera

Headset jack

Flash

microSDHC

card slot

14

Knowing the Keys

Key Function

Power Key

• Press and hold to turn on your phone.

• Press and hold to restart your phone, turn on or off Airplane

mode, enable silent mode, vibration mode or sound, or to

power off your phone.

• Press to switch your phone to Sleep mode.

• Press to wake up your phone.

Home Key

• Touch to return to the Home Screen from any application or

screen.

• Touch and hold to use Google search.

• Touch twice to see recently used applications.

Menu Key Touch to get the options for the current screen.

Back Key Touch to go to the previous screen.

Volume Keys Press or hold to turn the volume up or down.

Installing the SIM Card, microSDHC Card, and Battery

Switch off your phone before installing or replacing the battery or the SIM card. The

microSDHC card (sold separately) can be installed and removed while the phone is

turned on. Unmount the microSDHC card before removing it.

15

1. Remove the back cover.

2. Lift the rubber stopper, then insert SIM card into SIM slot.

16

3. The microSDHC card can be installed and removed while the phone is turned on.

Unmount the microSDHC card before removing it.

NOTE: microSDHC logo is a trademark of SD-3C, LLC.

4. Insert the battery by aligning the metal contacts on the battery with the metal

contacts in the battery compartment. Gently push down on the battery until it

clicks into place.

5. Press the cover gently back into place until you hear a click.

17

Charging the Battery

When you get your new phone, you’ll need to charge the battery.

If the battery is low, there will be a pop-up message on the screen. As you charge

your phone, the screen will tell you the exact battery level each time you wake up

your phone.

WARNING! Use only T-mobile approved chargers and cables. The use of unapproved

accessories could damage your phone or cause the battery to explode.

1. Connect the adapter to the charging jack. Ensure that the adapter is inserted with

the correct orientation. Do not force the connector into the charging jack.

2. Connect the charger to a standard AC wall outlet. If the phone is on, you’ll see a

charging icon, such as or , appear on the status bar.

3. Disconnect the charger when the battery is fully charged.

18

Powering On/Off

Make sure the SIM card is in your device and the battery is charged.

• Press and hold the Power Key to turn on your phone.

• To turn it off, press and hold the Power Key to open the options menu. Touch

Power off and then touch OK.

Locking/Unlocking the Screen and Keys

Your phone allows you to quickly lock the screen and keys (put the phone to sleep

mode) when not in use, and to turn the screen back on and unlock it when you need

it.

To lock the screen and keys:

To quickly turn the screen off and lock the keys, press the Power Key.

NOTE: To save battery power, the phone automatically turns off the screen after a

certain period of time when you leave it idle. You will still be able to receive messages

and calls while the phone screen is off.

To unlock the screen and keys:

1. Press the Power Key to turn the screen on.

2. Touch and hold

at the center of the screen.

NOTE: If you have set an unlock pattern, PIN or password for your phone (see

chapter Personalizing – Protecting Your Phone With Screen Locks), you’ll need to

draw the pattern or enter the PIN/password to unlock your screen.

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