Moxi 3012 User manual

CABLE

HD DVR 3012

ii

Safety Instructions

The information contained in this document is provided solely for use in connection with

Digeo products and services. Digeo, Inc. reserves all rights in and to such information and

the products and services discussed herein. This document should not be construed as

transferring or granting a license to any intellectual property rights, whether express,

implied, arising through estoppels or otherwise. EXCEPT, AS MAY BE AGREED IN WRITING

BY DIGEO, INC., THE INFORMATION CONTAINED IN THIS DOCUMENT, AND ALL DIGEO

PRODUCTS AND SERVICES ARE PROVIDED “AS IS” AND WITHOUT A WARRANTY OF ANY

KIND. DIGEO, INC. HEREBY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, RELATING

TO THE INFORMATION IN THIS DOCUMENT AND DIGEO PRODUCTS, INCLUDING, BUT NOT

LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICU-

LAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY INTELLECTUAL PROPERTY. The

information in this document may contain inaccurate information. Digeo, Inc. makes no

representations or warranties with respect to the accuracy or completeness of the informa

-

tion contained in this document, and Digeo, Inc. reserves the right to change the informa-

tion in this document, product or service descriptions, and product or service specifications

at any time, without notice.

This product incorporates copyright protection technology that is protected by U.S. patents

and other intellectual property rights. Use of this copyright protection technology must be

authorized by Macrovision Corporation, and is intended for home and other limited con

-

sumer uses only, unless otherwise authorized by Macrovision. Reverse engineering or disas-

sembly is prohibited.

trademarks or registered trademarks of Macromedia, Inc. in the United States and interna

-

tionally.

Digeo, Inc. reserves the right to discontinue or change any product or service, or the docu-

mentation for any product or service, at any time, without notice.

Use of the trademarks and service marks of the National Television Academy (“NATAS/

NTA”), including the mark EMMY®, requires the prior express written permission of the

National Television Academy.

Trademarks: Digeo, the Digeo logo, Moxi, the Moxi logo, SuperTicker, and combinations

thereof are trademarks of Digeo, Inc. in the USA and other countries. All other trademarks

and trade names are the property of their respective owners.

Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are

trademarks of Dolby Laboratories.

HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or regis-

tered trademarks of HDMI Licensing LLC.

CableCARD™ is a trademark of Cable Television Laboratories, Inc.Other trademarks are the

property of their respective owners.

The symbol is intended to alert the user to presence of un-insulated

“Hazardous Voltage” within the product’s enclosure that may be of

sufficient magnitude to constitute a risk of electric shock to persons.

The symbol is intended to alert the user that improper use of the

product may result in product malfunction. The user should pay

attention to avoid accidents or unnecessary problems.

Important Safety Instructions

1) Read these instructions.

2) Keep these instructions.

3) Heed all warnings.

4) Follow all instructions.

5) Do not use this apparatus near water.

6) Clean only with dry cloth.

7) Do not block any ventilation openings. Install in accordance with the

manufacturer’s instructions.

8) Do not install near any heat sources such as radiators, heat registers, stoves,

or other apparatus (including amplifiers) that produce heat.

9) Do not defeat the safety purpose of the polarized or grounding-type plug. A

polarized plug has two blades with one wider than the other. A grounding type

plug has two blades and a third grounding prong. The wide blade or the third

prong are provided for your safety. If the provided plug does not fit into your

outlet, consult an electrician for replacement of the obsolete outlet.

10) Protect the power cord from being walked on or pinched particularly at plugs,

convenience receptacles, and the point where they exit from the apparatus.

11) Only use attachments/accessories supplied by the manufacturer.

12) See the Regulatory Information and Product Safety Information and Warnings doc-

ument for further important safety and regulatory information and notices.

iii

Contents

Get Started................................................. 5

Watch TV.................................................... 7

Control live TV ............................................ 8

Record programs ........................................ 9

Find and playback programs ..................... 10

Other fun features .................................... 11

Use this guide ........................................... 12

Learning the lingo.................................. 12

Use and program the remote ................. 13

Functions of the Moxi remote ................... 14

Multi-function buttons........................... 14

Program the remote.................................. 16

Programming with codes ....................... 16

Programming by search ......................... 16

Additional programming features .......... 17

Infrared emitter ..................................... 17

Use the Moxi Menu ................................. 19

Navigate the Moxi Menu........................... 20

Find & Record shows ................................ 20

Surfing channels.................................... 20

Searching by title or keyword ................ 21

Searching by category ........................... 22

Remember your favorite channels ............. 22

Use the Moxi Flip Bar ................................ 23

Use the player bar..................................... 23

Record shows ........................................... 24

Understanding the recording

icons ..................................................... 25

Finding a previously scheduled

recording............................................... 25

Recording options ................................. 26

Recording series .................................... 27

Understanding the storage

meter .................................................... 28

Watch Pay Per View movies ...................... 29

Watch On Demand shows ........................ 29

Use SuperTicker™ .................................... 30

Reading the whole story ........................ 30

Locking topics or items.......................... 30

Enjoy Photos............................................. 31

Uploading photos.................................. 31

Viewing photos ..................................... 32

Read service messages.............................. 33

Play games ............................................... 34

Learn more about Moxi features............... 34

Software version and other details......... 34

Personalize Moxi Cable HD DVR ............ 35

Parental Controls...................................... 36

Creating a PIN ....................................... 36

Changing a PIN ..................................... 36

Locking channels or programs

by rating ............................................... 36

Turning off parental controls ................. 37

Controlling Pay Per View or

On Demand purchases .......................... 38

If you forget your PIN ............................ 39

Closed Caption......................................... 39

iv

Widescreen............................................... 39

HDTV Setup.............................................. 40

Setting standard TV video resolution...... 40

External Hard Drive ................................... 41

Using an external hard drive ..................... 41

Sound Effects ........................................... 42

Channel List.............................................. 43

CableCARD

TM.................................................43

Troubleshoot ........................................... 45

Audio and video problems ........................ 46

No video displayed ................................ 46

Static on screen or poor picture

quality................................................... 46

TV audio and video out-of-sync ............. 46

Cannot change TV channels .................. 46

Remote or front panel control

problems................................................. 47

Cannot control the Moxi 3012

using front panel buttons ...................... 47

Cannot control TV using the remote...... 47

External hard drive issues .......................... 47

Recovering corrupted programs............. 47

Running out of storage space ................ 48

Moxi 3012 unable to recognize

your external hard drive......................... 48

Use the front panel to troubleshoot .......... 49

Changing video display output

using the front panel............................. 49

Opening the on-screen diagnostics

menu using the front panel....................49

Get Connected..........................................51

System specifications .................................52

Before connecting .....................................52

Ventilation requirements ........................53

Available ports...........................................53

Connect to the TV and receiver .................56

Connect archiving components .................57

Archiving simplified ................................58

Moxi remote programming codes .........61

TV codes for the Moxi remote control........62

Audio device codes for the Moxi

remote control.........................................67

Glossary ....................................................71

Index .........................................................75

1

5

Watch TV ............................................................................................................ 7

Control live TV..................................................................................................... 8

Record programs ................................................................................................. 9

Find and playback programs .............................................................................. 10

Other fun features ............................................................................................. 11

Use this guide.................................................................................................... 12

Get Started

6

The Moxi Menu is an Emmy

®

Award-winning dual-axis

electronic program guide that allows you to quickly surf

channels while viewing live TV. The Moxi Menu turns

your TV into a recording system, a casual gaming device,

and a photo storage and playback device. Who knew

your TV could be so versatile! Find out more on page

20.

Use the following diagrams to help you quickly get

started with your Moxi

®

Cable HD DVR version 3012.

30 Rock

Center focus is the

active card

Vertical band with

subcategories or

selections

Horizontal band

with category or

lter selections

Get Started

7

1

Watch TV

Surf for programs and watch TV. It’s only a few clicks away.

Press the Moxi button on the remote to launch the Moxi Menu and

electronic program guide.

Use the Arrow buttons to surf the Channels category on the Moxi

Menu.

Press the OK button twice to watch the selected channel program.

Press the info button at any time to view show details. Find out

more on page

20.

back

zoom

OK

skip

replay

b

ac

k

i

in

inf

in

inf

nf

i

o

zoo

oo

o

oo

o

oo

o

oo

o

m

OK

9:05

62

House

Home Improvement

Nova

The Unit

Dirty Jobs

Dog Whisperer, The

Dancing With the Stars

On Demand

Change Time Slot

Coming Up

10:00

11:00

11:35

Law & Order: Special...

KING 5 News

Tonight Show with Jay...

9:00 - 10:00 PM

5

The Office

Channels

‘Survivor Man’ When Ryan

excludes him from a wilderness

retreat, Michael goes into the

woods for his own survival...

OK

info

Get Started

8

Control live TV

Control live TV with the touch of your fingertip.

Press Pause to pause the live program you are watching.

Press Fwd up to three times (three speeds) to fast forward recorded

shows.

Press Rew up to three times (three speeds) to rewind shows.

Press Live TV to exit out of the paused TV program and watch the

program live, immediately.

Find out more on page 24.

1

ghi

pqrs

clear

4

7

2

abc

jkl

tuv

5

8

0

chvol

back

zoom

OK

live

ticker

buy

TV

mute

rec

rew fw

skip

play

replay

pause

stop

def

mno

wxyz

enter

3

6

9

jump

rec

rew fwd

skip

play

replay

pause

stop

Get Started

9

1

Record programs

Record, and then watch your favorite programs whenever you want.

On the Moxi Menu press the arrow buttons on the remote

control to surf for the show you want to record.

Press Rec twice to record the selected TV show.

Select to record once or record series on the action menu

to record a show once, or record the entire series rather than

just a single episode.

back

zoom

OK

skip

replay

b

ac

k

i

in

inf

in

inf

nf

i

o

zoo

oo

o

oo

o

oo

o

m

OK

9:05

62

House

Home Improvement

Nova

The Unit

Dirty Jobs

Dog Whisperer, The

Dancing With the Stars

On Demand

Change Time Slot

Coming Up

10:00

11:00

11:35

Law & Order: Special...

KING 5 News

Tonight Show with Jay...

9:00 - 10:00 PM

5

The Office

Channels

‘Survivor Man’ When Ryan

excludes him from a wilderness

retreat, Michael goes into the

woods for his own survival...

rec

record series

record once

watch

close

see all times

9:30 - 10:00 PM

5

The Office

Channels

Get Started

10

Find and playback programs

The Moxi Menu provides several ways to search for programs to

record, and to search for programs you have already recorded.

Select Find & Record on the Moxi Menu to search for a TV

program or series and schedule it to record.

Scroll to Recorded TV on the Moxi Menu and select a recorded

program to watch. Once you select a program, press OK on the

remote twice to watch it.

Press the Player Controls on the remote control to manipulate

the playback of any recorded program.

Find out more on page 23.

RecordRecord

Find &

Recorded TV

1

ghi

pqrs

clear

4

7

2

abc

jkl

tuv

5

8

0

chvol

back

zoom

OK

live

ticker

buy

TV

mute

rec

rew fw

skip

play

replay

pause

stop

def

mno

wxyz

enter

3

6

9

jump

rec

rew fwd

skip

play

replay

pause

stop

Get Started

11

1

Other fun features

Photos, games, on demand movies, and news headlines all from your

TV.

Play Games such as, Video Poker, Slot Machine, and more. Use

the

arrow, OK, and number buttons on the remote to play the

games. Find out more on page

34.

Download & View Photos on your TV. Find out more on

page

31.

Browse Pay Per View & On Demand categories to preview

and purchase On Demand and pay per view programming.

Find out more on page

29.

SuperTicker

TM

runs at the bottom of the screen and brings

you one-touch access to weather, sports, news, and more. Use

the remote to see headline details. Find out more on page

30.

Games

Photos

On Demand

an

Pay Per View

Get Started

12

Use this guide

Each chapter includes a short table of contents at the beginning,

listing all the topics provided in that chapter.

At the back of this book there is a glossary and index. Use these

sections to find answers to specific questions.

Notes appear throughout this book. The notes have icons to indicate

the subject.

When a word is displayed in bold text, it either refers to an element of

the Moxi Menu or a button on the remote or front panel that requires

user action. For example, press OK on the remote control.

Learning the lingo

To help you navigate the Moxi Menu (see figure on page, 6), this guide

uses the following terms to describe menu elements:

• Horizontal categories—Press the orange Moxi button on the

remote control to launch the Moxi Menu that displays the

options in the horizontal band. Some categories include Settings,

Channels, Movies, and other similar options.

• Vertical cards—Navigate all horizontal categories to view more

options that appear in the vertical band.

• Center focus—Navigate through the Moxi Menu and any cate-

gory or card on which you stop is the center focus. Often, the

center focus has an associated action menu.

• Action menus—Press OK on the remote for any vertical card in

focus, and different action choices and commands appear. These

menus require your input or a decision.

• Flip bar—Press the navigation arrow keys on the remote control

while watching full screen TV, which opens a banner at the bot

-

tom of the screen. This banner enables you to browse the elec-

tronic program guide while the current show remains full screen.

For more lingo, see the Glossary on page 71.

Notes with a red icon contain cautionary or warning information.

Failure to heed this information could lead to damaged or

malfunctioning equipment or loss of data.

Notes with the blue icon contain informative tips or answers to

common questions.

Notes with the orange icon contain something to try out.

!

2

13

Use and program the remote

Functions of the Moxi remote ............................................................................ 14

Program the remote .......................................................................................... 16

Infrared emitter ................................................................................................. 17

Use and program the remote

14

This chapter provides information about remote functions and pro-

gramming.

Functions of the Moxi remote

The Moxi remote operates the Moxi 3012, and—once programmed—

will simultaneously control the power, volume, and mute functions of

your TV or audio receiver, depending on the number of devices you

program.

Your cable operator may supply a different remote. If your remote

does not look like the one pictured in the following figure, refer to the

information provided with that remote for programming instructions.

Multi-function buttons

Some buttons have different functions depending on what application

you are using, whether you are watching live TV, or navigating the

Moxi Menu. For example, the ch+ button displays the flip bar, pages

through the channels category in the Moxi Menu, and also switches to

the next channel while watching live TV. See the following figure for

details on all the buttons and functions.

The Moxi remote may not support certain devices.

When replacing batteries, use only high quality alkaline batteries

designed for use in electronic equipment.

!

Use and program the remote

15

2

P

O

W

E

R

1

ghi

pqrs

clear

4

7

2

abc

jkl

tuv

5

8

0

chvol

back

zoom

OK

live

ticker

buy

TV

mute

rec

rew fwd

skip

play

replay

pause

stop

def

mno

wxyz

enter

3

6

9

jump

re

c

re

w

f

w

d

skip

p

l

a

y

replay

pa

u

se

st

o

p

l

back

nex

t

info

z

oom

OK

P

O

W

E

R

liv

e

t

icke

r

b

u

y

T

V

1

g

hi

pqrs

cl

ea

r

4

7

2

abc

j

kl

t

u

v

5

8

0

def

m

n

o

wxyz

e

nter

3

6

9

ch

v

ol

m

u

t

e

jump

play starts a program or photo slideshow

rew multi-speed rewind for playback (press multiple times to

select speed)

fwd multi-speed fast forward for playback of stored or

recorded video (press multiple times to select the speed)

rec starts recording a show

stop stops a program or photo slideshow

pause pauses a live or recorded show, or photo slideshow

replay jumps back seven seconds, moves the Moxi Menu

back one day

skip jumps ahead in stored or recorded video

(30 second default), moves the Moxi Menu forward one day

info displays additional information about the selected

item

zoom toggles between an open Moxi Menu and full-screen

TV without losing menu position

arrow navigate menus, play games (hold for turbo speed),

and exit most menus (hold left arrow for turbo speed)

OK selects or activates the chosen item

back jumps back 15 minutes, shows previous note page,

jumps 30 minutes in the Moxi Menu, goes to the

previous photo

next jumps forward 15 minutes, shows next note page,

jumps 30 minutes in the Moxi Menu, goes to the next

photo

MOXI takes you back to the Channels category, and then

back to full screen

vol adjust the audio volume on the TV or audio device

mute toggles sound on and off

jump goes to the last viewed channel.

ch change channels or pages through vertical menus (hold

for turbo speed)

*buy jumps to buying PPV and toggles the SuperTicker

ticker displays and hides SuperTicker™

power turns the TV and other audio devices on and off

Moxi lens jumps to the Video on Demand category

live TV jumps to full-screen live TV

number tunes directly to channels, enter text in menus,

make choices in games

1 press once to backspace during text entry

0 press once to add a space during text entry

clear deletes items (recorded shows and photos) from

menus and clears elements from full screen view

enter executes numeric and text entries

Use and program the remote

16

Program the remote

Before you begin, find the codes for your TV from the table starting on

page

62. Write them here:

____________________________________________________________

If you have an audio receiver, find the codes in the table starting on

page

67. Write them here:

____________________________________________________________

Use one of the following procedures:

• Programming with codes

• Programming by search on page 16 — use this if your brand is

not listed or if the given codes do not work.

Programming with codes

Program the Moxi remote to control TV power and volume, as well as

power, volume, and mute for an audio device.

1. In front of the TV, press and hold the Moxi and OK buttons simulta-

neously on the Moxi remote, until the LED at the top of the remote

blinks twice.

2. Using the number buttons on the remote, enter one of the codes for

your device that you wrote down or from the reference tables start

-

ing on page 61. When you enter a code correctly, the LED blinks

twice. If it blinks once, the code was invalid—try entering the code

again. If the code was correct for your device, then the device

responds automatically (turns on or off).

3. If the TV or device does not respond, start over using another listed

code. Repeat until successful, or see

Programming by search on

page 16.

Programming by search

If the TV or audio device is not listed, or the codes listed do not work,

try programming by search. Programming by search allows the remote

to cycle through codes to find one that works with the TV or audio

device.

Some older devices may not be supported. If the device fails to

respond to any code, use its original remote to control it.

Use and program the remote

17

2

Once programmed with two device codes, the remote controls power

for the TV and the second audio device, as well as volume and mute

for the second (audio) device.

1. In front of the device, press and hold the Moxi and OK buttons

simultaneously on the Moxi remote, until the LED at the top of the

remote blinks twice.

2. Slowly, press the ch+ button repeatedly to advance through the code

list until the device responds (turns on or

off).

3. Once the device responds, press the OK button to set the current

code.

4. Press the power button on the remote control. If the device does not

respond, repeat the previous steps pressing the ch+ button more

slowly.

Additional programming features

To view which device you have programmed for a specific remote con-

trol key:

1. Press the Moxi button and OK buttons.

2. Press the info button, and then press any one of the four program-

mable keys (such as, vol+/-, mute, or power).

The LED light for the power button blinks back the code, blinking the

number of times equal to the first digit of the code, then pausing

before blinking the number of times equal to the second digit in the

code, and so forth. For the digit 0, the LED blinks rapidly several

times.

To reset the Moxi remote to the original factory settings:

Press the Moxi plus OK buttons simultaneously and hold until the LED

light blinks twice, and then press clear, clear, clear.

Infrared emitter

When a button on the remote is pressed, the infrared signal is sent to

an IR receiver on the front panel of the Moxi HD digital video recorder,

sending commands to electronic components.

For the IR emitter to send its signals to the Moxi 3012, it must have a

clear, unobstructed view of the infrared receiver on the front panel of

the Moxi digital video recorder. To see the receiver, shine a flashlight

at the front panel of the set-top box.

Some older devices may not be supported. If the device fails to

respond to any code, use its original remote to control it.

The default settings for the vol+/- and mute buttons control the TV

when there is not an audio device programmed. When an audio

device is programmed, then the default settings for the vol +/- and

mute buttons are controlled through that device.

1234

:

Menu

Reset

Recording

Power

Message

IR receiver

Use and program the remote

18

3

19

Navigate the Moxi Menu ................................................................................... 20

Find & Record shows ......................................................................................... 20

Remember your favorite channels ...................................................................... 22

Use the Moxi Flip Bar ......................................................................................... 23

Use the player bar.............................................................................................. 23

Record shows .................................................................................................... 24

Watch Pay Per View movies ............................................................................... 29

Watch On Demand shows ................................................................................. 29

Use SuperTicker™.............................................................................................. 30

Enjoy Photos...................................................................................................... 31

Read service messages ....................................................................................... 33

Play games ........................................................................................................ 34

Learn more about Moxi features ........................................................................ 34

Use the Moxi Menu

20

Look here for detailed information about how to use all the fun fea-

tures provided by the Moxi Menu.

Navigate the Moxi Menu

The Moxi Menu filters TV programs and features into categories such

as Channels, Movies, Sports, Kids, and more. These category cards

appear in the horizontal band. The vertical band contains the list of

choices for that category.

1. Press the orange Moxi button on the remote to open the Moxi

Menu.

2. The Channels category card is in center focus (see the previous fig-

ure). Use the up and down arrow keys on the remote to scroll verti-

cally.

3. Press the right arrow button once to move to the Coming Up menu,

and then press the up and down arrows to scroll vertically and see

what is showing later on that channel.

4. When you find a show to watch press OK and the action menu

appears (see the following figure).

5. Press OK again to watch a show in progress or select a record option

for shows coming up.

Find & Record shows

There are many ways to find shows. Besides channel or menu surfing,

you can search by title, keyword, or by category (for example, sports,

news, and kids).

Surfing channels

For a list of current shows, scroll through the listings in the Channels

category, or other categories.

Use the Change Time Slot card to shift the list of programs to a

future time slot. The Change Time Slot card appears in most catego

-

ries and includes a menu that allows you to scroll to a specific time.

9:05

62

The O.C.

Love, Inc.

Smallville

Survivor

I Shouldn’t Be Alive

Dog Whisperer, The

American Inventor

On Demand

Change Time Slot

Coming Up

8:40

9:30

10:00

My Name Is Earl

The Office

ER

8:00 - 8:40 PM

5

Will & Grace

Channels

TV-14, repeat

What happened to Baby Gin?

Vince’s plans to move into a

brownstone with Will.

record series

record once

watch

close

see all times

9:30 - 10:00 PM

5

The Office

Channels

Action menu

choices change

depending on

your activity

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Moxi 3012 User manual

Moxi 3012 User manual

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