HP ProBook 6465b Notebook PC User guide

Category
Notebooks
Type
User guide
HP Notebook User Guide
© Copyright 2011 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. SD Logo is a
trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: June 2011
Document Part Number: 654403-001
Product notice
This guide describes features that are
common to most models. Some features
may not be available on your computer.
To obtain the latest information in this
guide, go to the HP Web site at
http://www.hp.com/support.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to
be bound by the terms of the HP End User
License Agreement (EULA). If you do not
accept these license terms, your sole
remedy is to return the entire unused
product (hardware and software) within 14
days for a refund subject to the refund
policy of your place of purchase.
For any further information or for requesting
a full refund of the computer, please
contact your local point of sale (the seller).
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on
a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
come into contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation.
The computer and the AC adapter comply with the user-accessible surface temperature limits defined
by the International Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Welcome .......................................................................................................................................................... 1
Finding information ............................................................................................................................... 2
2 Getting to know your computer ..................................................................................................................... 3
Top ....................................................................................................................................................... 4
TouchPad ............................................................................................................................ 4
Lights ................................................................................................................................... 5
Buttons and fingerprint reader (select models only) ............................................................ 6
Keys ..................................................................................................................................... 8
Front ..................................................................................................................................................... 9
Right ................................................................................................................................................... 10
Left ..................................................................................................................................................... 11
Display ................................................................................................................................................ 12
Rear .................................................................................................................................................... 13
Bottom ................................................................................................................................................ 13
3 Networking .................................................................................................................................................... 15
Using an Internet service provider (ISP) ............................................................................................ 16
Identifying wireless and network status icons .................................................................................... 16
Creating a wireless connection .......................................................................................................... 16
Turning wireless devices on and off .................................................................................. 16
Using the wireless button .................................................................................. 16
Using the operating system controls ................................................................. 16
Using a WLAN .................................................................................................................................... 17
Connecting to an existing WLAN ....................................................................................... 17
Setting up a new WLAN ..................................................................................................... 18
Protecting your WLAN ....................................................................................................... 19
Roaming to another network .............................................................................................. 19
Using Bluetooth wireless devices (select models only) ...................................................................... 20
Connecting to a wired network ........................................................................................................... 20
Using a modem (select models only) ................................................................................. 20
v
Connecting a modem cable .............................................................................. 21
Connecting a country- or region-specific modem cable adapter ....................... 21
Connecting to a local area network (LAN) (select models only) ........................................ 22
4 Keyboard and pointing devices ................................................................................................................... 23
Using the keyboard ............................................................................................................................ 23
Identifying the hotkeys ....................................................................................................... 23
Using keypads ................................................................................................................... 24
Using the embedded numeric keypad ............................................................... 24
Turning the embedded numeric keypad on and off .......................... 25
Switching key functions on the embedded numeric keypad ............. 25
Using the TouchPad ........................................................................................................................... 26
Turning the TouchPad off and on ...................................................................................... 26
Navigating .......................................................................................................................... 26
Selecting ............................................................................................................................ 26
Using TouchPad gestures ................................................................................................. 27
Scrolling ............................................................................................................ 28
Pinching/Zooming ............................................................................................. 28
Setting pointing device preferences ................................................................................... 28
Using the fingerprint reader (select models only) ............................................................................... 29
Locating the fingerprint reader ........................................................................................... 29
Enabling fingerprint authentication during logon ................................................................ 29
Enrolling your fingerprint .................................................................................................... 29
5 Multimedia ..................................................................................................................................................... 30
Using the audio features .................................................................................................................... 30
Adjusting the volume ......................................................................................................... 31
Checking your audio functions ........................................................................................... 31
Using the Webcam (select models only) ............................................................................................ 32
Using video devices ........................................................................................................................... 32
VGA ................................................................................................................................... 32
DisplayPort ........................................................................................................................ 34
6 Power management ...................................................................................................................................... 35
Shutting down the computer ............................................................................................................... 35
Setting power options ......................................................................................................................... 36
Using power-saving states ................................................................................................. 36
Initiating and exiting Suspend ........................................................................... 36
Initiating and exiting Hibernation ....................................................................... 37
Using the Power icon ......................................................................................................... 37
vi
Using power management ................................................................................................. 37
Viewing the current power management settings ............................................. 37
Changing the current power management settings .......................................... 37
Using battery power ........................................................................................................................... 38
Displaying the remaining battery charge ........................................................................... 38
Inserting or removing the battery ....................................................................................... 39
Charging a battery ............................................................................................................. 40
Maximizing battery life ....................................................................................................... 41
Managing low battery levels .............................................................................................. 41
Identifying low battery levels ............................................................................. 41
Resolving a low battery level ............................................................................. 42
Resolving a low battery level when external power is available ....... 42
Resolving a low battery level when a charged battery is available ... 42
Resolving a low battery level when no power source is available .... 42
Resolving a low battery level when the computer cannot exit
Hibernation ....................................................................................... 42
Conserving battery power .................................................................................................. 42
Storing a battery ................................................................................................................ 42
Disposing of a used battery ............................................................................................... 43
Replacing the battery ......................................................................................................... 43
Using external AC power .................................................................................................................... 43
Testing an AC adapter ....................................................................................................... 44
7 Drives ............................................................................................................................................................. 45
Handling drives ................................................................................................................................... 45
Removing or replacing the bottom cover ............................................................................................ 46
Removing the bottom cover ............................................................................................... 46
Replacing the bottom cover ............................................................................................... 47
Replacing or upgrading the hard drive ............................................................................................... 49
Removing the hard drive .................................................................................................... 49
Installing a hard drive ......................................................................................................... 49
Replacing a drive in the upgrade bay ................................................................................................. 50
Replacing a hard drive ....................................................................................................... 50
Replacing an optical drive .................................................................................................. 53
Using optical drives (select models only) ........................................................................................... 55
Identifying the installed optical drive .................................................................................. 55
Inserting an optical disc ..................................................................................................... 55
Tray load ........................................................................................................... 55
Slot load ............................................................................................................ 56
Removing an optical disc ................................................................................................... 56
Tray load ........................................................................................................... 56
vii
When the disc tray opens normally .................................................. 56
When the disc tray fails to open ....................................................... 57
Slot load ............................................................................................................ 58
8 External cards and devices .......................................................................................................................... 59
Using Media Card Reader cards ........................................................................................................ 59
Inserting a media card ....................................................................................................... 59
Removing a media card ..................................................................................................... 60
Using ExpressCards (select models only) .......................................................................................... 61
Configuring an ExpressCard .............................................................................................. 61
Inserting an ExpressCard .................................................................................................. 62
Removing an ExpressCard ................................................................................................ 63
Using a USB device ........................................................................................................................... 63
Connecting a USB storage device ..................................................................................... 64
Removing a USB device .................................................................................................... 64
Using 1394 devices ............................................................................................................................ 65
Connecting a 1394 device ................................................................................................. 65
Removing a 1394 device ................................................................................................... 65
Using an eSATA device ..................................................................................................................... 66
Connecting an eSATA device ............................................................................................ 66
Removing an eSATA device .............................................................................................. 66
Using optional external devices .......................................................................................................... 67
Using optional external drives ............................................................................................ 67
Using the docking connector .............................................................................................................. 68
9 Memory modules .......................................................................................................................................... 69
10 Security ........................................................................................................................................................ 72
Protecting the computer ..................................................................................................................... 72
Using passwords ................................................................................................................................ 73
Setting passwords in the operating system ....................................................................... 73
Setting passwords in Computer Setup .............................................................................. 73
Managing an administrator password ............................................................... 74
Entering an administrator password .................................................................. 74
Managing a power-on password ....................................................................... 74
Entering a power-on password ......................................................................... 75
Using firewall software ....................................................................................................................... 75
Installing an optional security cable .................................................................................................... 76
viii
11 Backup and Recovery ................................................................................................................................ 77
Performing a system recovery ............................................................................................................ 78
Backing up your information ............................................................................................................... 79
12 Computer Setup (BIOS) and Advanced System Diagnostics ................................................................. 80
Starting Computer Setup .................................................................................................................... 80
Using Computer Setup ....................................................................................................................... 80
Navigating and selecting in Computer Setup ..................................................................... 80
Restoring factory settings in Computer Setup ................................................................... 81
Updating the BIOS ............................................................................................................................. 82
Determining the BIOS version ........................................................................................... 82
Downloading a BIOS update ............................................................................................. 82
Using Advanced System Diagnostics ................................................................................................. 83
13 MultiBoot ..................................................................................................................................................... 84
About the boot device order ............................................................................................................... 84
Enabling boot devices in Computer Setup ......................................................................................... 85
Considering boot order changes ........................................................................................................ 86
Choosing MultiBoot preferences ........................................................................................................ 87
Setting a new boot order in Computer Setup ..................................................................... 87
Dynamically choosing a boot device using the f9 prompt .................................................. 87
Setting a MultiBoot Express prompt .................................................................................. 88
Entering MultiBoot Express preferences ........................................................................... 88
Appendix A Troubleshooting and support .................................................................................................... 89
Troubleshooting .................................................................................................................................. 89
The computer is unable to start up .................................................................................... 89
The computer screen is blank ............................................................................................ 89
Software is functioning abnormally .................................................................................... 90
The computer is on but not responding ............................................................................. 90
The computer is unusually warm ....................................................................................... 90
An external device is not working ...................................................................................... 90
The wireless network connection is not working ................................................................ 91
The optical disc tray does not open for removal of a CD or DVD ...................................... 91
The computer does not detect the optical drive ................................................................. 92
A disc does not play ........................................................................................................... 92
A movie is not visible on an external display ..................................................................... 92
The process of burning a disc does not begin, or it stops before completion .................................... 93
Contacting customer support ............................................................................................................. 93
Labels ................................................................................................................................................. 94
ix
Appendix B Cleaning your computer ............................................................................................................. 95
Cleaning products .............................................................................................................................. 95
Appendix C Specifications .............................................................................................................................. 96
Input power ......................................................................................................................................... 97
Operating environment ....................................................................................................................... 98
Appendix D Electrostatic discharge .............................................................................................................. 99
Index ................................................................................................................................................................. 100
x
1Welcome
The following sections are included in this chapter:
Finding information
After you set up and register the computer, take the following steps:
Connect to the InternetSet up your wired or wireless network so that you can connect to the
Internet. For more information, refer to
Networking on page 15.
Get to know your computer—Learn about your computer features. Refer to
Getting to know
your computer on page 3 and Keyboard and pointing devices on page 23 for additional
information.
Find installed software—Access a list of the software preinstalled on the computer. Select
Computer > More Applications. The list of preinstalled software is displayed.
NOTE: For details about using the software included with the computer, select Computer >
Help. You can also refer to the software manufacturer's instructions, which may be provided with
the software or on the manufacturer's Web site.
Update programs and drivers—Update your programs and drivers with the latest versions on a
regular basis. When your computer is registered, it will automatically be updated with the latest
versions. When you register, you can choose to receive automatic notifications when updates
become available. The automatic notifications for operating system updates are available for 90
days. You can also go to
http://www.hp.com/support to download updates from HP.
1
Finding information
The computer comes with several resources to help you perform various tasks.
Resources For information about
Setup Instructions poster
Setting up the computer
Identifying computer components
Linux Help
To access the Linux Help, select Computer > Help.
Computer software
Computer settings
Connecting to the Internet
Computer utilities
Regulatory, Safety, and Environmental Notices
To access the notices, click the HP Documents icon
located on the desktop.
Regulatory and safety information
Battery disposal information
Safety & Comfort Guide
To access this guide, click the HP Documents icon
located on the desktop.
– or –
Go to
http://www.hp.com/ergo.
Proper workstation setup, posture, health, and work habits
Electrical and mechanical safety information
Worldwide Telephone Numbers booklet
This booklet is provided with your computer.
HP support telephone numbers
HP Web site
To access this Web site, go to
http://www.hp.com/
support.
Support information
Ordering parts and finding additional help
Software, driver, and BIOS updates
Accessories available for the device
Limited Warranty*
To access the warranty:
Double-click the HP Documents icon located on the
desktop.
– or –
Go to
http://www.hp.com/go/orderdocuments.
Warranty information
*You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your
computer and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited
Warranty in the box. For some countries/regions where the warranty is not provided in printed format, you may request a
printed copy from
http://www.hp.com/go/orderdocuments or write to:
North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd, Boise, ID 83714, USA
Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy
Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507
Please include your product number, warranty period (found on your serial number label), name and postal address.
2 Chapter 1 Welcome
2 Getting to know your computer
The following sections are included in this chapter:
Top
Front
Right
Left
Display
Rear
Bottom
3
Top
TouchPad
NOTE: Your computer may look slightly different from the illustration in this section.
Component Description
(1) Pointing stick (select models only) Moves the pointer and selects or activates items on the
screen.
(2) Left pointing stick button (select models
only)
Functions like the left button on an external mouse.
(3) TouchPad on/off button Turns the TouchPad on and off.
(4) TouchPad Moves the pointer and selects or activates items on the
screen.
NOTE: Vertical scrolling is supported on the right edge of
the TouchPad.
(5) Left TouchPad button Functions like the left button on an external mouse.
(6) Right pointing stick button (select models
only)
Functions like the right button on an external mouse.
(7) Right TouchPad button Functions like the right button on an external mouse.
4 Chapter 2 Getting to know your computer
Lights
Component Description
(1) TouchPad light
Amber: The TouchPad is off.
Off: The TouchPad is on.
(2) Caps lock light On: Caps lock is on.
(3)
Power light On: The computer is on.
Blinking: The computer is in the Suspend state.
Off: The computer is off or in Hibernation.
(4)
Wireless light
White: An integrated wireless device, such as a
wireless local-area network (WLAN) device and/or a
Bluetooth® device, is on.
Amber: All wireless devices are off.
(5)
QuickWeb light On: The computer is on.
Blinking: The Web browser is loading.
Off: The computer is off, in the Suspend state, or in
Hibernation.
(6)
Mute light
Amber: Computer sound is off.
Off: Computer sound is on.
(7) Num lock light On: Num lock is on.
Top 5
Buttons and fingerprint reader (select models only)
Component Description
(1) TouchPad on/off button Turns the TouchPad on and off.
(2)
Power button When the computer is off, press the button to turn on
the computer.
When the computer is on, press the button briefly to
initiate Suspend.
When the computer is in the Suspend state, press the
button briefly to exit Suspend.
When the computer is in Hibernation, press the button
briefly to exit Hibernation.
If the computer has stopped responding and operating
system shutdown procedures are ineffective, press and
hold the power button for at least 5 seconds to turn off the
computer.
To learn more about your power settings:
1. Select Computer > Control Center.
2. In the left pane, click System, and then click Power
Management in the right pane.
(3)
Wireless button Turns the wireless feature on or off and establishes a
connection if a wireless connection has already been
configured.
(4)
QuickWeb button When the computer is on, press the button to open the
default Web browser.
NOTE: Pressing the QuickWeb button a second time
opens a second browser window.
When the computer is off, in the Suspend state, or in
Hibernation, the button does not perform any action or
function.
6 Chapter 2 Getting to know your computer
Component Description
(5)
Volume mute button Mutes and restores speaker sound.
(6) Fingerprint reader (select models only) Allows a fingerprint logon to the operating system, instead
of a password logon.
Top 7
Keys
Component Description
(1) Function keys Execute frequently used system functions when pressed in
combination with the fn key.
(2) fn key Executes frequently used system functions when pressed in
combination with a function key.
(3) Operating system logo key Displays the operating system menu.
(4) Operating system applications key Displays a shortcut menu for items beneath the cursor.
(5) Embedded numeric keypad When the keypad has been enabled, the keys can be used like
an external numeric keypad.
(6) num lk key Turns the embedded numeric keypad on and off when pressed in
combination with the fn key.
8 Chapter 2 Getting to know your computer
Front
Component Description
(1) Display release latch Opens the computer.
(2) Wireless light
White: An integrated wireless device, such as a wireless
local area network (WLAN) device and/or a Bluetooth®
device, is on.
Amber: All wireless devices are off.
(3) Power light On: The computer is on.
Blinking: The computer is in the Suspend state.
Off: The computer is off or in Hibernation.
(4) Battery light
Amber: The computer is connected to external power and
the battery is charged from 0 to 90%.
White: The computer is connected to external power and
the battery is charged from 90 to 99%.
Blinking amber: A battery that is the only available power
source has reached a low battery level. When the battery
reaches a critical battery level, the battery light begins
blinking rapidly.
Off: The battery is fully charged.
(5) Hard drive light
Blinking white: The hard drive or optical drive is being
accessed.
Amber: HP 3D DriveGuard has temporarily parked the hard
drive.
(6) Speaker Produces sound.
Front 9
Right
Component Description
(1)
Audio-out (headphone) jack Connects optional powered stereo speakers, headphones,
earbuds, a headset, or television audio.
WARNING! To reduce the risk of personal injury, adjust
the volume before putting on headphones, earbuds, or a
headset. For additional safety information, refer to the
Regulatory, Safety, and Environmental Notices.
NOTE: When a device is connected to the headphone
jack, the computer speakers are disabled.
(2)
Audio-in (microphone) jack Connects an optional computer headset microphone,
stereo array microphone, or monaural microphone.
(3)
eSATA/USB 2.0 combo port Connects a high-performance eSATA component, such as
an eSATA external hard drive, or connects an optional
USB device.
(4)
USB 2.0 port Connects an optional USB device.
(5)
DisplayPort Connects an optional digital display device, such as a high-
performance monitor or projector.
(6) Vents (2) Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
(7)
Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being
mishandled or stolen.
10 Chapter 2 Getting to know your computer
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HP ProBook 6465b Notebook PC User guide

Category
Notebooks
Type
User guide

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