Ingeni XKB-ISC250CL User manual

Type
User manual

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Ingenico190192AvenueCharlesdeGaulle
92200NeuillysurSeine
Tél.33(0)146258200‐Fax33(0)147725695
Ingenico190192AvenueCharlesdeGaulle
92200NeuillysurSeine
Tél.33(0)146258200‐Fax33(0)147725695900003392R1100001

Isc250
Securityofyourterminal
Your device fulfils current applicable PCI PED security
requirements.
Upon receipt of your terminal you should check for signs of
tampering of the equipment. It is strongly advised that these
checksareperformedregularlyafter receipt. You should check,
for example:that thekeypad is firmly in place;that thereis no
evidence of unusual wires that have been connected to any
ports on your terminal or associated equipment, the chip card
reader or any other part of your terminal. Such checks would
provide warning of any unauthorised modifications to your
terminal,andothersuspiciousbehaviourofindividualsthathave
access to your terminal. Your terminal detects any “tampered
state”. In this state the terminal will repeatedly flash the
message” Alert Irruption!” and further use of the terminal will
not be possible. If you observe the “AlertIrruption!” message,
youshouldcontacttheterminalhelpdeskimmediately.
Youarestronglyadvisedtoensurethatprivilegedaccesstoyour
terminal is only granted to staff that have been independently
verifiedasbeingtrustworthy.
CAUTION
PositioningoftheISC250oncheckstandmustbeinsuchaway
tomakecardholderPIN(PersonalIdentificationNumber)spying
infeasible.
NEVER ask the customer to divulge their PIN Code. Customers
shouldbeadvisedtoensurethattheyare notbeingoverlooked
whenenteringtheirPINCode.
WARNINGTOUSERSINTHEUNITEDSTATES
FederalCommunicationCommissionInterference
Statement47CFRSection15.105(b)
Thisequipmenthasbeentestedandfoundtocomplywiththe
limitsforaClassBdigitaldevice,pursuanttoPart15oftheFCC
Rules.Theselimitsaredesignedtoprovidereasonable
protectionagainstharmfulinterferenceinaresidential
installation.Thisequipmentgeneratesusesandcanradiate
radiofrequencyenergyand,ifnotinstalledandusedin
accordancewiththeinstructions,maycauseharmful
interferencetoradiocommunications.However,thereisno
guaranteethatinterferencewillnotoccurinaparticular
installation.Ifthisequipmentdoescauseharmfulinterference
toradioortelevisionreception,whichcanbedeterminedby
turningtheequipmentoffandon,theuserisencouragedtotry
tocorrecttheinterferencebyoneofthefollowingmeasures:
‐Reorientorrelocatethereceivingantenna.
‐Increasetheseparationbetweentheequipmentandreceiver.
‐Connecttheequipmentintoanoutletonacircuitdifferent
fromthattowhichthereceiverisconnected.
‐Consultthedealeroranexperiencedradio/TVtechnicianfor
help.
NOUNAUTHORIZEDMODIFICATIONS
*296106
CAUTION:Thisequipmentmaynotbemodified,
altered,orchangedinanywaywithoutsigned
writtenpermissionfromIngenico.Unauthorized
modificationmayvoidtheequipmentauthorization
fromtheFCCandwillvoidtheIngenicowarranty.
ANTENNAREQUIREMENT
47CFRSection15.203
This device ISC250 complies with Part 15 of the FCC
Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any
interference received, including interference that
maycauseundesiredoperation.
WARNINGTOUSERSINTHECANADA:
Operationissubjecttothefollowingtwoconditions:
(1)thisdevicemaynotcauseinterference,and(2)
thisdevicemustacceptanyinterference,including
interferencethatmaycauseundesiredoperationof
thedevice.
Toreducepotentialradiointerferencetoother
users,theantennatypeanditsgainshouldbeso
chosenthattheequivalentisotropicallyradiated
power(e.i.r.p.)isnotmorethanthatpermittedfor
successfulcommunication.
SAFETY
CAUTION:riskofexplosionifthebatteryis
replacedby an incorrecttype. Dispose of used
batteryaccordingtotheinstructions
Connectionofheadset onaudiooutputside
jack; Anexcessiveacousticpressureof
headsetcaninvolvedeafness!

OnlyusethepowersupplyAC/DCprovided
with iSC250 (8VDC, 2A or 8VDC, 3,6A) or the
power provided by a cash register (16 Watt
min,8Vmin)limitedpowersource(LPS).
Remove the DC power jack connector to
powerofftheterminal.
Installation
Guide
Power&Cableconnections


St
y
lusPenConnection
Carefullyinspecttheshippingcartonanditscontentsforshippingdamage.Ifthedeviceisdamaged,filea
claimimmediatelywiththeshippingcompanyandnotifyIngenico.
Youshouldhave:

Savethecartonandpackingmaterialforrepackagingormovingthedeviceinthefuture.Connectthecabletothe
HOSTportbeforeconnectingthedevicetopower.
1
2
3
iSC250
device
Stylus
Thisguide
Theboxmayalsoincludethefollowingitemsdepending
onyourconfigurationworking:
Cable(specifictoyourconnectivityrequirements)
Powersupplyunit
E
q
ui
p
mentchecklist
Turntheterminal.Thereis
oneportonthebackfor
powerandcommunication.
Connectthecableonthe
terminal.Connecttheother
endtothepowersupplyunit.
Connectthepowersupply
unittothemainsbythewall
receptacle.
Twoportsattherearside:
audioout
USBhost
SwipingaMagneticStripeCard



Take care to ensure that the card is inserted in the
correct manner (direction is marked on terminal). Slide
the card from the rear to the front in a continuous
motionforbestresults.

TheISC250device’s
magneticstripereader
readsdebit,credit,andall
standardmagneticstripe
cards.
SmartCardReader(SCR)


Bringthecardfirmlyuptothe
activezoneabovethedisplay
(atabout1cm).Keepthecard
closetothedisplayduringthe
transaction.
SignatureHandling
TheiSC250cancapturean
electronicimageofacustomer's
signaturefortransactions
thatrequireasignatureand
transmittoahostsystem.
Thesignatureareadisplaysonthescreenfor
transactionsrequiringacustomersignature.
Usetheelectronicstylusattachedtothedevice.
ContactlessReader
Takecaretoensurethatthecard
isinsertedinthecorrectmanner,
chip facing up (direction is
markedonterminal
)
.

InsertthestylusconnectorintotheISC250stylusport

Placethestylusintothecradleonthelefthandsideofthe
ISC250device,orinsertituprightintotheholeinthe
cradle.
attherearoftheISC250.
Troubleshooting
MagneticCardReaderDoesNotWorkProperly
1. Whenslidingthecardthroughthereader,make
surethatthemagneticstripeonthecardisfacing
theISC250displayscreen(seeSwipingaMagnetic
StripeCard).
2. Swipethecardatafasterormiddlesteadyspeed.
3. Inspectthemagneticstripeonthecardtomake
sureitisnotscratchedorbadlyworn.
5.Todetermineiftheproblemiswiththecard:
a.Ifyourhostdevicehasamagneticstripereader,
tryswipingthecardthere.
b.IfyouhaveanotherworkingISC250device,try
swipingthecardthere.
Deviceisnotworking
1. MakesurethattheISC250connectoris
fullyinsertedintothebackofthedevice.
2. Restartthedevice.
3. IfyouhaveanotherworkingISC250
device,swapthedevicestodetermineif
theproblemiswiththedevice,cable,POS,
orpowersupply.
4. IftheISC250deviceisdirectlyconnected
toahost,resetthehostbyturningitoff
andbackonagain.
Changesormodificationstothisdevicenot
expresslyapprovedbythepartyresponsiblefor
compliancecouldvoidtheuser'sauthoritytooperate
theequipment.
Anyliquidspillunderthecustomcovermustbe
removedrightaway.
Themainportatthebackmustnotbeusedto
connectastandardvideoHDMIcable.Onlyconnect
cablesprovidedbyIngenico.
TerminalLocation
The ISC250 device maybe mounted onaflat surface,
wall,orcustomerstand(recommended).
Do notplace the ISC250 device on a PC monitor,
adjacent to an electronically active security tag
deactivation system, or near other sources of
magneticfields.
TheISC250devicemustbeatleast12inchesaway
fromanelectronicallyactivetypeofsecuritytag
deactivationpad.
Therearetwotypesofsecuritytagdeactivation
systems:
Anelectronicallyactivesystemsendsouta
powerfulandpotentiallydisruptivesignalto
deactivatethesecuritytag.IftheISC250device
isplacedtooclosetothesystem’spad,orplaced
abovethepad,thesignaturecapturefilesmay
becorrupted.
Apassivesystemisapermanentmagnettype
thatdoesnotsendoutasignal.Thistypedoes
notaffecttheiSC250device.
Thedeviceisdesignedtooperateinthefollowing
environment:
Operatingtemperatureof5°Cto40°C
Operating humidity of 10% to 90% RH non
condensing
Theterminalisintendedforinternaluseonly.
MoreInformation
Formoreinformationoncleaning,
troubleshooting,operatingthedevice,features,
specifications,accessories,thesystemmenu,
security,anddownloadingseetheIngenico
iSC250UserGuide.
Ingenico190192AvenueCharlesdeGaulle
92200NeuillysurSeine
Tél.33(0)146258200‐Fax33(0)147725695
Ingenico190192AvenueCharlesdeGaulle
92200NeuillysurSeine
Tél.33(0)146258200‐Fax33(0)147725695900003392R1100001
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Ingeni XKB-ISC250CL User manual

Type
User manual
This manual is also suitable for

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