Lexmark 820 User manual

www.lexmark.com

Setup Guide

March 2001

Lexmark W820

jp_setup.book Page 1 Friday, February 16, 2001 7:42 AM

Edition: March 2001

The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL,

INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT

LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow

disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you.

This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will

be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any time.

Comments about this publication may be addressed to Lexmark International, Inc., Department F95/032-2, 740 West New Circle Road, Lexington,

Kentucky 40550, U.S.A. In the United Kingdom and Eire, send to Lexmark International Ltd., Marketing and Services Department, Westhorpe House,

Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring

any obligation to you. You can purchase additional copies of publications related to this product by calling 1-800-553-9727. In the United Kingdom and

Eire, call 0628-481500. In other countries, contact your point of purchase.

References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all countries in

which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product, program, or service may be

used. Any functionally equivalent product, program, or service that does not infringe any existing intellectual property right may be used instead.

Evaluation and verification of operation in conjunction with other products, programs, or services, except those expressly designated by the

manufacturer, are the user’s responsibility.

Lexmark and Lexmark with diamond design, MarkNet, and MarkVision are trademarks of Lexmark International, Inc., registered in the United States and/

or other countries. ImageQuick is a trademark of Lexmark International, Inc.

PostScript® is a registered trademark of Adobe Systems Incorporated. PostScript 3 is Adobe Systems’ designation of a set of printer commands

(language) and functions included in its software products. This printer is intended to be compatible with the PostScript 3 language. This means the

printer recognizes PostScript 3 commands used in various application programs, and that the printer emulates the functions corresponding to the

commands.

Sun, Sun Microsystems, Sun Ray, Solaris and the Solaris logo are trademarks or registered trademarks of Sun Microsystems, Inc. in the U. S. and other

countries, and are used under license.

Other trademarks are the property of their respective owners.

UNITED STATES GOVERNMENT RESTRICTED RIGHTS

This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to restrictions

as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 and in applicable FAR

provisions: Lexmark International, Inc., Lexington, KY 40550.

FCC emissions information

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause

undesired operation.

Any questions on this statement should be directed to:

Director of Lab Operations

Lexmark International, Inc.

740 West New Circle Road

Lexington, KY 40550

(859) 232-3000

Please refer to the Lexmark W820 Publications CD for details.

Safety information

• If your product is NOT marked with this symbol , it MUST be connected to an electrical outlet that is properly grounded.

• The power cord must be connected to an electrical outlet that is near the product and easily accessible.

• Refer service or repairs, other than those described in the operating instructions, to a professional service person.

• This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The safety

features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts.

• Your product uses a laser, exercise CAUTION: Use of controls or adjustments or performance of procedures other than those specified

herein may result in hazardous radiation exposure.

• Your product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand

the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions.

jp_setup.book Page ii Friday, February 16, 2001 7:42 AM

iii

Table of contents

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

About your printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

About this book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Other sources of information . . . . . . . . . . . . . . . . . . . . . . . . . .x

Step 1: Select a location for your printer . . . . . . . . . . . . . . 1

Allowing enough space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Considering environmental issues . . . . . . . . . . . . . . . . . . . . . .4

Moving the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Step 2: Unpack the printer . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Step 3: Install the multipurpose feeder . . . . . . . . . . . . . . . . 6

Step 4: Set up the optional high capacity feeder . . . . . . . . 9

Attaching a high capacity feeder or base cabinet . . . . . . . . . .11

Step 5: Set up printer supplies . . . . . . . . . . . . . . . . . . . . . 17

Installing the print cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Preparing the fuser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Applying the operator panel overlay (non-English only) . . . . .22

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iv

Step 6: Install memory and option cards . . . . . . . . . . . . . 23

Accessing the printer system board . . . . . . . . . . . . . . . . . . . .24

Installing memory cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Installing an optional firmware card . . . . . . . . . . . . . . . . . . . .28

Installing option cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Reinstalling the system board . . . . . . . . . . . . . . . . . . . . . . . . .33

Step 7: Install the optional duplex unit . . . . . . . . . . . . . . . 34

Step 8: Secure the wheels and leveling feet . . . . . . . . . . 37

Step 9: Set up the optional mailbox . . . . . . . . . . . . . . . . . 39

Removing the stacking arm . . . . . . . . . . . . . . . . . . . . . . . . . .40

Unpacking the mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Attaching the mailbox stand . . . . . . . . . . . . . . . . . . . . . . . . . .43

Positioning the mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

Storing the handling tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Attaching the metal paper stop . . . . . . . . . . . . . . . . . . . . . . . .51

Plugging in the mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Step 10: Set up the optional finisher . . . . . . . . . . . . . . . . . . 53

Removing the stacking arm . . . . . . . . . . . . . . . . . . . . . . . . . .54

Unpacking the finisher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Attaching the transport unit brackets . . . . . . . . . . . . . . . . . . .60

Attaching the finisher plate and guide rail . . . . . . . . . . . . . . . .61

Installing the transport unit . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Attaching the cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Attaching the finisher to the printer . . . . . . . . . . . . . . . . . . . . .67

Attaching the output bins . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

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v

Step 11: Install the optional envelope feeder . . . . . . . . . . . 71

Step 12: Load print media . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Loading trays 1, 2, and 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Loading trays 4 and 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80

Loading the multipurpose feeder . . . . . . . . . . . . . . . . . . . . . .83

Loading the optional envelope feeder . . . . . . . . . . . . . . . . . . .86

Step 13: Attach cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Network printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

Local printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90

Step 14: Verify printer setup . . . . . . . . . . . . . . . . . . . . . . . . 92

Turning on the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

Printing a network setup page . . . . . . . . . . . . . . . . . . . . . . . .93

Printing a menu settings page . . . . . . . . . . . . . . . . . . . . . . . .93

Changing printer settings . . . . . . . . . . . . . . . . . . . . . . . . . . . .94

Step 15: Configure for TCP/IP . . . . . . . . . . . . . . . . . . . . . . . 97

Setting the printer IP address . . . . . . . . . . . . . . . . . . . . . . . . .97

Verifying the IP settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98

Configuring for Pull Printing (ImageQuick) . . . . . . . . . . . . . . .98

Step 16: Install printer drivers . . . . . . . . . . . . . . . . . . . . . . . 99

Network printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99

Local printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102

Step 17: Provide information to users . . . . . . . . . . . . . . . 104

Sources of information . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104

Distributing the information on the publications CD . . . . . . .105

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vi

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Using the Lexmark W820 Publications CD . . . . . . . . . . . . 112

jp_setup.book Page vi Friday, February 16, 2001 7:42 AM

vii

Preface

About your printer Three printer models are available:

• The Lexmark W820 printer,

delivering 600 dots per inch (dpi)

resolution at up to 45 pages per

minute (ppm), ships with two 500-

sheet trays. This model comes

with 32MB of standard memory.

• The Lexmark W820n, a network

model, comes with an Ethernet

10BaseT/100BaseTx print server

installed. This model comes with

64MB of standard memory.

• The Lexmark W820dn, a network

model that ships with a duplex unit

attached.

Note: The illustrations in this manual

represent the Lexmark W820 model with

the optional high capacity feeder

installed, unless it is necessary to show

another configuration. Depending on the

printer model you have chosen and the

options you install, your printer may look

different.

You may have purchased your

Lexmark W820 as part of a multifunction

device with capabilities such as copying,

faxing, or scanning. For information

about setting up components other than

the printer, refer to the documentation

that came with your multifunction device.

Tray 2

Tr ay 1

O

pera

t

or pane

l

Standard output bin

Power

switch

Front cover

(Door F)

Jam access door

(Door A)

Multipurpose feeder

Stacking arm

jp_setup.book Page vii Friday, February 16, 2001 7:42 AM

viii

Preface

The following figure illustrates the

Lexmark W820 and all the available

paper handling options. Instructions for

installing these options are included in

this book.

Optional 3250-sheet finisher with

transport unit

Adds hole punching and stapling functions

to the printer output capabilities.

Either the optional finisher or the optional

mailbox may be attached to the printer.

Optional 10-bin mailbox

Provides up to ten output bins for organizing

printed documents.

Either the optional mailbox or the optional

finisher may be attached to the printer.

Optional 2500-sheet high capacity feeder

Significantly increases the printer input capacity.

Either this feeder or a base cabinet may be attached to the printer.

Optional duplex unit

Lets you print on both

sides of a sheet of paper.

Lexmark W820

printer

Comes standard with

two 500-sheet trays.

Optional envelope feeder

Lets you print envelopes without

manual feeding.

Either the optional envelope feeder

or the multipurpose feeder may be

attached to the printer.

Multipurpose feeder

Lets you print without

using the printer trays.

Either the multipurpose

feeder or the optional

envelope feeder may be

attached to the printer.

jp_setup.book Page viii Friday, February 16, 2001 7:42 AM

ix

Preface

About this book

Note: See the safety information on the

inside front cover before setting up your

printer.

This Setup Guide contains all the

information you need to set up your new

Lexmark W820, Lexmark W820n, or

Lexmark W820dn printer. This manual

provides detailed instructions for

unpacking and setting up the printer,

installing supplies and options, loading

media, launching the drivers CD to install

printer drivers and utilities, and printing

information from the Lexmark W820

Publications CD.

Conventions It may help you to recognize the note,

warning, and caution conventions we’ve

used in this book. These appear in the

left column for easy reference.

CAUTION! A caution identifies

something that might cause you harm.

Note: A note provides information you

may find useful.

Warning! A warning identifies

something that might damage your

printer hardware or software.

jp_setup.book Page ix Friday, February 16, 2001 7:42 AM

x

Preface

Other sources of

information

Lexmark W820

Publications CD

The Lexmark W820 Publications CD

provides information about loading

paper, clearing error messages, ordering

and replacing supplies, installing

maintenance kits, and troubleshooting. It

also provides general information for

administrators.

Note: The Lexmark W820

Publications CD is located in the back

of this book. The information on the CD

is also available on the Lexmark Web

site at www.lexmark.com/publications.

In the remainder of this book, the

Lexmark W820 Publications CD is

referred to as the “publications CD.”

Drivers CD The drivers CD contains all the

necessary printer drivers to get your

printer up and running.

Depending on which version of the

drivers CD shipped with your printer, it

may also contain MarkVision™

Professional, other printer utilities, world-

wide customer support phone numbers,

screen fonts, and additional

documentation.

These items and updates to the printer

drivers are also located on the Lexmark

Web site at www.lexmark.com.

jp_setup.book Page x Friday, February 16, 2001 7:42 AM

xi

Preface

Quick Reference card The Quick Reference card provides easy

access to information about loading

paper, canceling a print job, printing

confidential jobs, and understanding

common printer messages.

Store the Quick Reference card in the

convenient printer pocket that attaches

to your printer.

Clearing Jams card The Clearing Jams card provides easy

access to information about clearing

print media jams in the printer and its

options.

Store the Clearing Jams card in the

convenient printer pocket that attaches

to your printer.

Lexmark Web site You can also access our Web site at

www.lexmark.com for updated printer

drivers, utilities, and other Lexmark

W820 printer documentation.

jp_setup.book Page xi Friday, February 16, 2001 7:42 AM

xii

Preface

jp_setup.book Page xii Friday, February 16, 2001 7:42 AM

1

Select a location for your printer

Step 1: Select a location

for your printer

CAUTION! The printer weighs 46.8 kg

(103 lbs) and requires at least two

people to lift it safely.

Choosing the correct location for your

Lexmark™ W820 laser printer is vital to

ensuring that the printer provides you

with the quality of service you expect.

Some factors to consider when selecting

a place to set up your printer include:

• The amount of space your printer

and any options will require

• The type of environment

necessary for optimum printer

performance

Allowing enough space When choosing a place to set up your

printer, be sure to allow enough space

for the printer and any options you may

have purchased.

You will also need to leave enough room

to open the printer paper trays and side

doors, and to access any optional output

bins. It’s also important to allow space

for proper ventilation around the printer.

jp_setup.book Page 1 Friday, February 16, 2001 7:42 AM

2

Select a location for your printer

For a base printer When selecting a location for your

printer, make sure you have at least the

amount of space indicated in the figure.

With a duplex unit and

a high capacity feeder or

base cabinet

When selecting a location for a printer

with a high capacity feeder and duplex

unit, make sure you have at least the

amount of space indicated in the figure.

If you install a base cabinet rather than a

high capacity feeder, your printer will

require the same amount of space as

shown in the figure.

2

0

m

(

8

i

n

.

)

1

0

6

0

m

(

4

2

i

n

.

)

1

0

8

4

m

(

4

3

i

n

.

)

2

0

m

(

8

i

n

.

)

4

6

0

m

(

1

8

i

n

.

)

364 mm

(14 in.)

700 mm

(28 in.)

2

0

m

(

8

i

n

.

)

1

0

6

0

m

(

4

2

i

n

.

)

1

0

8

4

m

(

4

3

i

n

.

)

200 mm

(8 in.)

4

6

0

m

(

1

8

i

n

.

)

364 mm

(14 in.)

1220 mm

(48 in.)

jp_setup.book Page 2 Friday, February 16, 2001 7:42 AM

3

Select a location for your printer

With finisher or mailbox When selecting a location for a printer

with a finisher or mailbox, make sure you

have at least the amount of space

indicated in the figure.

2

0

m

(

8

i

n

.

)

1

0

6

0

m

(

4

2

i

n

.

)

4

6

0

m

(

1

8

in

.

)

364 mm

(14 in.)

2

0

6

9

m

(

8

1

i

n

.

)

6

3

0

m

(

2

5

i

n

.

)

1520 mm

(60 in.)

2

0

m

(

8

i

n

.

)

1

0

6

0

m

(

4

2

i

n

.

)

4

6

0

m

(

1

8

i

n

.

)

3

6

4

mm

(

1

4

i

n

.

)

1

0

8

4

m

(

4

3

i

n

.

)

2

0

m

(

8

i

n

.

)

1700 mm

(67 in.)

jp_setup.book Page 3 Friday, February 16, 2001 7:42 AM

4

Select a location for your printer

Considering

environmental issues

When choosing a place to set up the

printer, make sure the location you select

is:

• A firm, level surface where the

printer won’t be subjected to

strong vibration

• Well ventilated

• Away from the direct airflow of air

conditioners, heaters, or

ventilators

• Free of temperature or humidity

extremes or fluctuations

• Clean, dry, and free of dust

• Away from direct sunlight

Moving the printer At some point in the future you may

decide to move the printer to a new

location. The publications CD provides

details about removing options before

moving the printer.

If you’re going to move the printer, keep

the following in mind:

• Because the printer is heavy

(approximately 46.8 kg [103 lbs]),

two people are required to lift it

safely.

• Remove the print cartridge before

you move the printer. If the printer

is moved with the cartridge

installed, toner may spill out and

damage the printer.

• Be sure to plug the printer into a

properly grounded outlet in the

new location.

jp_setup.book Page 4 Friday, February 16, 2001 7:42 AM

5

Unpack the printer

Step 2: Unpack the printer

Now that you have chosen a location for

your Lexmark W820, you are ready to

unpack the printer and prepare to set it

up.

Make sure you have the following items:

• Printer with two 500-sheet

drawers

• Multipurpose feeder

• Power cord

• Print cartridge

• Setup Guide with a Lexmark

W820 Publications CD

The publications CD is located in

the back of this book.

• Quick Reference card, Clearing

Jams card, and printer pocket

• Drivers CD

• Operator panel overlay

(non-English only)

If any items are missing or damaged,

refer to the publications CD for the

designated Lexmark support phone

number for your country.

Save the carton and packing material in

case you need to repack the printer.

Setup Guide with Lexmark

W820 Publications CD

Power cord

Multipurpose feeder

Drivers CD

Operator panel overlay

(non-English only)

Quick Reference card, Clearing Jams card,

and printer pocket

Print cartridge

jp_setup.book Page 5 Friday, February 16, 2001 7:42 AM

6

Install the multipurpose feeder

Step 3: Install the

multipurpose feeder

Note: If you will be attaching the

optional envelope feeder during setup,

skip this step and continue with either

Step 4: “Set up the optional

high capacity feeder” on page 9 or

Step 5: “Set up printer supplies” on

page 17.

Your printer comes with a multipurpose

feeder that can be used to load paper,

transparencies, labels, or card stock.

The multipurpose feeder holds

approximately 35 sheets of paper.

CAUTION! If you are installing the

multipurpose feeder sometime after

setting up the printer, turn the printer off

and unplug the power cord before

continuing.

Note: You can install the multipurpose

feeder with or without the duplex unit

already attached to the printer.

To install the multipurpose feeder:

1 Hold the multipurpose feeder by

both sides.

jp_setup.book Page 6 Friday, February 16, 2001 7:42 AM

7

Install the multipurpose feeder

2 Tilt the feeder end going into the

printer first down slightly, as you

align the posts on the feeder with

the holes above the opening in the

printer.

Make sure the top of the feeder

fits over the top of the edge

coming out of the printer. (See the

illustration on page 8.)

jp_setup.book Page 7 Friday, February 16, 2001 7:42 AM

8

Install the multipurpose feeder

3 Gently insert the feeder at this

angle into the opening and then

drop it down into place. The

feeder should be firmly in place.

What do I do next?

Task Go to page…

Set up the optional high capacity feeder or base cabinet 9

Set up printer supplies 17

jp_setup.book Page 8 Friday, February 16, 2001 7:42 AM

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