Siemens HiPath 4000 User manual

Category
Telephones
Type
User manual
Communication for the open minded
Siemens Enterprise Communications
Documentation
HiPath 4000
OpenStage 30 T
User Guide
www.siemens-enterprise.com
Important information
2
Important information
Trademarks
For safety reasons, the telephone should only be supplied
with power as follows (when an OpenStage Key Module 15
is connected):
• using the original power supply unit.
Part number: L30250-F600-C14x (x: 1=EU, 2=UK,
3=US).
Never open the telephone or a key module. Should you en-
counter any problems, contact the responsible service per-
sonnel.
Use only original Siemens accessories. The use of other ac-
cessories may be hazardous and will render the warranty,
extended manufacturer’s liability and the CE marking invalid.
The device conforms to the EU directive 1999/5/EC as at-
tested by the CE marking.
All electrical and electronic products should be disposed of
separately from the municipal waste stream via designated
collection facilities appointed by the government or the local
authorities.
Proper disposal and separate collection of your old appli-
ance will help prevent potential damage to the environment
and human health. It is a prerequisite for reuse and recycling
of used electrical and electronic equipment.
For more detailed information about disposal of your old ap-
pliance, please contact your city office, waste disposal ser-
vice, the shop where you purchased the product or your
sales representative.
The statements quoted above are only fully valid for equip-
ment which is installed and sold in the countries of the Eu-
ropean Union and is covered by the directive 2002/96/EC.
Countries outside the European Union may impose other
regulations regarding the disposal of electrical and electron-
ic equipment.
Q
Important information
3
Location of the telephone
• The telephone should be operated in a controlled environment with an
ambient temperature between 5°C and 40°C.
• To ensure good speakerphone quality, the area in front of the micro-
phone (front right) should be kept clear. The optimum speakerphone
distance is 50 cm.
• Do not install the telephone in a room where large quantities of dust
accumulate; this can considerably reduce the service life of the tele-
phone.
• Do not expose the telephone to direct sunlight or any other source of
heat, as this is liable to damage the electronic components and the
plastic casing.
• Do not operate the telephone in damp environments, such as bath-
rooms.
Product support on the internet
Information and support for all our products can be found on the Internet:
http://www.siemens-enterprise.com/
.
Technical notes, current information about firmware updates, frequently
asked questions and lots more can be found on the Internet at:
http://wiki.siemens-enterprise.com/.
4
Contents
Contents
Important information. . . . . . . . . . . . . . . . . . . . . . . . . .2
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Location of the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Product support on the internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
General information. . . . . . . . . . . . . . . . . . . . . . . . . . .10
About this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Intended use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Telephone type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Speakerphone quality and display legibility . . . . . . . . . . . . . . . . . . . . . . 11
Single-line telephone/multi-line telephone. . . . . . . . . . . . . . . . . . . . . . . 12
Executive-secretary functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Getting to know your OpenStage phone . . . . . . . . .13
The user interface of your OpenStage 30 T . . . . . . . . . . . . . . . . . . . . . 13
OpenStage Key Module 15 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Function keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Audio keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Navigation keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Programmable function keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Keypad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Idle mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Messages (callback requests) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Call log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Service menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
5
Contents
Basic functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Answering a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Answering a call via the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Answering a call via the loudspeaker (speakerphone mode) . . . . . . 23
Accepting calls via the headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Switching to speakerphone mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Switching to the handset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Open listening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Turning the microphone on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Ending a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Making calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Off-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
On-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
On-hook dialing: Speakerphone mode. . . . . . . . . . . . . . . . . . . . . . . 26
Dialing with the headset connected . . . . . . . . . . . . . . . . . . . . . . . . 26
Dialing with DDS keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Redialing a number (last dialed number) . . . . . . . . . . . . . . . . . . . . . . . . 28
Redial key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Redialing from the menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Redialing a number (saved number) . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Calling a second party (consultation) . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Switching to the held party (alternating) . . . . . . . . . . . . . . . . . . . . . . . . 29
Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Call forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Overview of forwarding types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Fixed call forwarding (all calls) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Activating/deactivating fixed call forwarding . . . . . . . . . . . . . . . . . . 33
Variable call forwarding (all calls) . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Additional forwarding types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Using callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Storing a callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Accepting a callback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Responding to a callback request . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Checking/deleting a saved callback . . . . . . . . . . . . . . . . . . . . . . . . . 38
Saving phone numbers for redial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Saving the current phone number . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Saving any phone number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
6
Contents
Enhanced phone functions. . . . . . . . . . . . . . . . . . . . .40
Answering calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Accepting calls via the headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Answering a call via a DSS key . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Accepting a call for another member of your team . . . . . . . . . . . . . 41
Accepting a specific call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Picking up a call in a hunt group. . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Using the speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Making calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Making calls with a direct station selection key. . . . . . . . . . . . . . . . 43
Dialing a phone number from a list . . . . . . . . . . . . . . . . . . . . . . . . . 43
Using speed dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Talking to your colleague with a speaker call. . . . . . . . . . . . . . . . . . 46
During a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Call waiting with a direct station selection key . . . . . . . . . . . . . . . . 47
Using the second call feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Activating/deactivating second call . . . . . . . . . . . . . . . . . . . . . . . . . 47
Accepting a second call with a function key . . . . . . . . . . . . . . . . . . 48
Accepting a second call via the menu . . . . . . . . . . . . . . . . . . . . . . . 48
Using the Shift key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
System-supported conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Establishing a conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Adding a party . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Transferring a conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Disconnecting conference participants . . . . . . . . . . . . . . . . . . . . . . 54
Putting the conference on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Entering commands using tone dialing (DTMF suffix dialing) . . . . . . . . 55
System-wide parking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Automatically parking a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Manually parking a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
If you cannot reach a destination .... . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Call waiting (camp-on) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Busy override – joining a call in progress. . . . . . . . . . . . . . . . . . . . . 58
HiPath 4000 as an entrance telephone system (two-way intercom) . . . 59
System-wide speaker call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Speaker call in a group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Announcement (broadcast) to all members of a line trunk group . . 63
Using call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Automatically forwarding calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Delayed call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
7
Contents
Forwarding calls for other stations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Saving a call forwarding destination for another phone
and activating call forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Saving a call forwarding destination for fax/PC/busy station
and activating call forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Displaying/deactivating call forwarding for another phone . . . . . . . 67
Displaying/deactivating call forwarding for fax/PC/busy stations . . . 68
Changing call forwarding for another station . . . . . . . . . . . . . . . . . . 68
Leaving/rejoining a hunt group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Programming the function keys . . . . . . . . . . . . . . . .70
Configuring function keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Configuring repdial/direct station selection keys . . . . . . . . . . . . . . . . . . 71
Additional repdial key functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Deleting function key programming . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Saving speed dial numbers and appointments . . .74
Central speed dial numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Speed dialing with extensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Individual speed dial numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Appointments function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Saving appointments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Using timed reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Dialing with call charge assignment. . . . . . . . . . . .77
Dialing with project assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Call duration display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Privacy/security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Locking the telephone to prevent unauthorized use . . . . . . . . . . . . . . . 79
Activating/deactivating "Do not disturb". . . . . . . . . . . . . . . . . . . . . . . . . 80
Activating/deactivating "Speaker call protect" . . . . . . . . . . . . . . . . . . . . 81
Caller ID suppression. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Identifying anonymous callers (trace scall) . . . . . . . . . . . . . . . . . . . . . . 82
8
Contents
More functions/services. . . . . . . . . . . . . . . . . . . . . . .83
Using another telephone like your own. . . . . . . . . . . . . . . . . . . . . . . . . 83
Logging on to another phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Logging off from another phone . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Moving with the Phone. . . . . . . . . . . . . . . . . . . . . . . .85
Logging the phone off from the current port. . . . . . . . . . . . . . . . . . . . . 85
Log the phone on at the new location. . . . . . . . . . . . . . . . . . . . . . . . . . 85
Making calls via multiple lines. . . . . . . . . . . . . . . . .86
Line keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Line utilization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Preview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Answering calls with the line keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Answering calls in the sequence in which they are offered . . . . . . 89
Answering calls preferentially . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Deactivating/activating ringing (call). . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Dialing with line keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Holding a call on the trunk key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Saved number redial for a specific line . . . . . . . . . . . . . . . . . . . . . . . . . 93
Last number dialed for a specific line . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Saving phone numbers for "Redial on a line" . . . . . . . . . . . . . . . . . . . . . 94
Line mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Retrieving messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Identifying the line used . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Making calls on multiple lines alternately . . . . . . . . . . . . . . . . . . . . . . . 96
Ending the connection on a line key . . . . . . . . . . . . . . . . . . . . . . . . 97
Entering a call on a line (three-party conference). . . . . . . . . . . . . . . 97
Allowing or blocking a party from joining a call . . . . . . . . . . . . . . . . . . . 98
Allowing a party to join a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Blocking other parties from joining a call . . . . . . . . . . . . . . . . . . . . . 98
Ending the connection on a line key . . . . . . . . . . . . . . . . . . . . . . . . 99
Third-party monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Holding and re-accepting a call on a trunk key . . . . . . . . . . . . . . . . . . 101
Exclusively holding and re-accepting a call on a trunk key . . . . . . . . . 101
Accepting a specific held line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Forwarding calls on lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Ring transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
9
Contents
Making calls in an executive-secretary team. . .104
Calling an executive or secretary phone . . . . . . . . . . . . . . . . . . . . . . . 104
Calling an executive/secretary phone . . . . . . . . . . . . . . . . . . . . . . 104
Accepting calls for the executive phone at the secretary phone. . . . . 105
Accepting calls for the executive phone when already on a call . . 105
Transferring calls directly to the executive phone . . . . . . . . . . . . . . . . 106
Accepting calls on the executive phone . . . . . . . . . . . . . . . . . . . . . . . 106
Accepting a call for another executive-secretary team . . . . . . . . . . . . 106
Using a second (executive) telephone. . . . . . . . . . . . . . . . . . . . . . . . . 107
Activating/deactivating a second executive call. . . . . . . . . . . . . . . . . . 107
Using signal call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Placing a messenger call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Defining a representative for the secretary . . . . . . . . . . . . . . . . . . . . . 108
Individual phone configuration . . . . . . . . . . . . . . .109
Setting contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Adjusting audio settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Adjusting the ring volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Adjusting the ring tone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Room character for speakerphone mode . . . . . . . . . . . . . . . . . . . 110
Setting the volume of the alert tone . . . . . . . . . . . . . . . . . . . . . . . 110
Testing the phone . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Testing functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Special parallel call (ONS) functions . . . . . . . . . .112
Fixing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Responding to error messages on the screen . . . . . . . . . . . . . . . . . . 113
Contact partner in the case of problems . . . . . . . . . . . . . . . . . . . . . . . 115
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Caring for your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Labeling keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
HiPath 4000 service menu . . . . . . . . . . . . . . . . . . . .120
General information
10
General information
About this manual
This document contains general descriptions of the technical options,
which may not always be available in individual cases. The respective fea-
tures must therefore be individually defined in the terms of the contract.
If a particular function on your phone is not available to you, this may be
due to one of the following reasons:
• The function is not configured for you or your telephone. Please con-
tact your system support representative.
• Your communications platform does not feature this function. Please
contact your Siemens sales partner for information on how to upgrade.
This user guide is intended to help you familiarize yourself with OpenStage
and all of its functions. It contains important information on the safe and
proper operation of your OpenStage phone. These instructions should be
strictly complied with to avoid operating errors and ensure optimum use of
your multifunctional telephone.
These instructions should be read and followed by every person installing,
operating or programming an OpenStage phone.
This user guide is designed to be simple and easy to understand, providing
clear step-by-step instructions for operating your OpenStagephone.
Administrative tasks are dealt with in a separate manual. The Quick Refer-
ence Guide contains quick and reliable explanations of frequently used
functions.
Service
If you experience problems or defects with the phone, please dial the ser-
vice number for your country.
For your own protection, please read the section dealing with safety
in detail. Follow the safety instructions carefully in order to avoid en-
dangering yourself or other persons and to prevent damage to the
unit.
The Siemens service department can only help you if you experi-
ence problems or defects with the phone.
Should you have any questions regarding operation, your specialist
retailer or network administrator will gladly help you.
For queries regarding connection of the telephone, please contact
your network provider.
General information
11
Intended use
The OpenStage phone was developed as a device for speech transmission
and should be placed on the desk or mounted on the wall. Any other use
is regarded as unauthorized.
Telephone type
The identification details (exact product designation and serial number) of
your telephone can be found on the nameplate on the underside of the
base unit. Specific details concerning your communications platform can
be obtained from your service technician.
Please have this information ready when you contact our service depart-
ment regarding faults or problems with the product.
Speakerphone quality and display legibility
• To ensure good speakerphone quality, the area in front of the micro-
phone (front right) should be kept clear. The optimum speakerphone
distance is 50 cm.
• Proceed as follows to optimize display legibility:
– Turn the phone to tilt the display to ensure you have a frontal view of
the display while eliminating light reflexes.
– Adjust the contrast as required Æ page 109.
General information
12
Single-line telephone/multi-line telephone
Your OpenStage 30 T is a "multi-line telephone". This means that your ser-
vice personnel can configure multiple lines on your phone, which is not the
case with single-line phones. Each line is assigned an individual phone
number which you can use to make and receive calls.
The programmable sensor keys function as line keys on multi-line phones
Æ page 86.
When using a multi-line phone to make and receive calls, certain particu-
lars must be taken into account Æ page 89 ff.
Executive-secretary functions
The executive-secretary configuration is a special case. This is a multi-line
telephone with special features (e.g. "Call transfer to exec", "Call pickup"
and "Representative"), configured especially for executive-secretary use
Æ page 104 ff.
Getting to know your OpenStage phone
13
Getting to know your OpenStage phone
The following sections describe the most frequently used operating ele-
ments and the displays on your OpenStage phone.
The user interface of your OpenStage 30 T
1 You can make and receive calls as normal using the handset.
2 The display permits intuitive operation of the phone Æ page 19.
3 Audio keys are also available, allowing you to optimally configure the
audio features on your telephone Æ page 15.
4 To open the service menu or the mailbox, use these function keys
Æ page 15.
5 These keys are used for frequently used functions such as disconnect-
ing, redialing and forwarding Æ page 15.
6 The headset key is used e.g. to answer calls. The microphone key is
used to prevent silent monitoring of internal calls when in speaker-
mode.
7 The keypad is provided for input of phone numbers/codes.
8 You operate the telephone with the navigation keysÆ page 16.
9 You can customize your telephone by assigning phone numbers and
functions to the function keysÆ page 70.
1
2
7
3
4
8
5
6
9
Getting to know your OpenStage phone
14
Properties of your OpenStage 30 T
OpenStage Key Module 15
The OpenStage Key Module 15 is a key module attached to the side of the
phone that provides an additional 18 illuminated, programmable sensor
keys.
Like keys on the phone, these keys can be programmed and used accord-
ing to your needs Æ page 17.
You can only attach one OpenStage Key Module 15 to your
OpenStage 30 T.
Display type LCD, 24 x 2 characters
Full-duplex speakerphone function
;
Wall mounting
;
Getting to know your OpenStage phone
15
Keys
Function keys
Audio keys
Key Function when key is pressed
s
End (disconnect) call) Æ page 26.
,
Redialing Æ page 28
r
Button for fixed call forwarding (with red LED key) Æ page 31
O
Open mailbox (with red LED key) Æ page 20.
N
Open (with red LED key) Æ page 22
Key Function when key is pressed
o
Making calls using the headset Æ page 24
p
Activate/deactivate microphone (also for speakerphone mode)
Æ page 25.
-
Set volume lower and contrast brighter Æ page 109.
n
Turn speaker on/off (with red LED key) Æ page 25.
+
Set volume louder and contrast darker Æ page 109.
Getting to know your OpenStage phone
16
Navigation keys
These are used to manage most of your phone’s functions and display.
Key Function when key is pressed
<
Open the idle menu Æ page 19 or browse back in the menu.
=
Perform action.
:
Open the idle menu Æ page 19 or browse forward in the menu.
Getting to know your OpenStage phone
17
Programmable function keys
Your OpenStage 30 T has eight illuminated keys to which you can assign
functions or numbers.
Depending on how they are programmed, you can use the keys as:
• Function keys Æ page 70
• Repdial/Direct station selection key Æ page 71
Each key can be programmed with one function.
Press the key briefly to activate the programmed function or dial the stored
number.
Your OpenStage is delivered with label strips. Write functions or names in
the white fields on the label strips.
The status of a function is shown by the LED on the corresponding func-
tion key.
Meaning of LED displays on function keys
Increase the number of programmable function keys by connecting
a key module Æ page 14.
The configuration of direct station selection keys must be activated
by your service personnel.
Direct station selection keys can be assigned an internal number
from the HiPath 4000 network.
A typical application of direct station selection keys is the execu-
tive-secretary configuration Æ page 104
LED Meaning of function key
S
Off The function is deactivated.
T
Flashing
1
[1] In this manual, flashing sensor keys are identified by this icon, regardless of the flashing in-
terval. The flashing interval represents different statuses, which are described in detail in
the corresponding sections of the manual.
Indicates the function status.
R
On The function is activated.
Peter Fox
Destinations?
Getting to know your OpenStage phone
18
Keypad
In cases where text input is possible, you can use the keypad to input text,
punctuation and special characters in addition to the digits 0 to 9 and the
hash and asterisk symbols. To do this, press the numerical keys repeatedly.
Example: To enter the letter "h", press the number 4 key on the keypad
twice.
Alphabetic labeling of dial keys is also useful when entering vanity num-
bers (letters associated with the phone number’s digits as indicated on the
telephone spell a name, e.g. 0700 - PATTERN = 0700 - 7288376).
To enter a digit in an alphanumerical input field, hold down the rele-
vant key.
Getting to know your OpenStage phone
19
Display
Your OpenStage 30 T comes with a black-and-white LCD display. Adjust
the contrast to suit your needs Æ page 109.
Idle mode
If there are no calls are being made or settings are not being adjusted, your
phone is in idle mode.
Example:
Idle menu
Press the
: navigation key in the idle mode Æ page 16, the idle menu
then appears. You can call up various functions here. Entries may vary.
The idle menu may contain the following entries:
• Unanswered calls?
[1]
• Incoming calls?
• Outgoing calls?
• Deact call forwarding?
[2]
• Act. FWD-FIXED?
[3]
• Act. FWD-VAR-ALL-BOTH?
• Display callbacks?
[4]
• Direct call pickup?
• Program/Service?
[1] This appears as an option if entries are available.
[2] This appears as an option if fixed or variable call forwarding is activated.
[3] This appears as an option if a phone number is saved for fixed call forwarding.
[4] This appears as an option if a callback is saved.
220870 HiPath 4000 l
Time
Date
Open the idle menu
Own phone number
10:29 WE . . :
05 08.07
Getting to know your OpenStage phone
20
Mailbox
Depending on your communication platform and its configuration (contact
your service personnel), you can use the mailbox key to access messages
from services such as HiPath Xpressions.
The following messages are saved:
• Callback requests
•Voicemail
Messages (callback requests)
New messages, or messages that have not yet been processed are sig-
naled as follows:
•
O The key LED lights up.
• When the handset is lifted and the speaker key pressed, you hear an
acoustic announcement (announcement text).
To access the menu: Press the mailbox key
O. The newest entry is dis-
played.
Example:
Voicemail
Press the mailbox key O.
If your system is appropriately configured, you can call the voice mailbox
directly and immediately play back the stored messages.
These announcements remain active until all messages have been
viewed or deleted.
For a description of how to edit the entries Æ page 38.
New voicemails that have not been played back fully cannot be de-
leted. To mark a message as "played back", jump with
66 to the
end of the message.
WE . . : 16:25 l
10168 PETER Call N
Date
Time
Caller ID
Function menu
Type of message
05.08
  • Page 1 1
  • Page 2 2
  • Page 3 3
  • Page 4 4
  • Page 5 5
  • Page 6 6
  • Page 7 7
  • Page 8 8
  • Page 9 9
  • Page 10 10
  • Page 11 11
  • Page 12 12
  • Page 13 13
  • Page 14 14
  • Page 15 15
  • Page 16 16
  • Page 17 17
  • Page 18 18
  • Page 19 19
  • Page 20 20
  • Page 21 21
  • Page 22 22
  • Page 23 23
  • Page 24 24
  • Page 25 25
  • Page 26 26
  • Page 27 27
  • Page 28 28
  • Page 29 29
  • Page 30 30
  • Page 31 31
  • Page 32 32
  • Page 33 33
  • Page 34 34
  • Page 35 35
  • Page 36 36
  • Page 37 37
  • Page 38 38
  • Page 39 39
  • Page 40 40
  • Page 41 41
  • Page 42 42
  • Page 43 43
  • Page 44 44
  • Page 45 45
  • Page 46 46
  • Page 47 47
  • Page 48 48
  • Page 49 49
  • Page 50 50
  • Page 51 51
  • Page 52 52
  • Page 53 53
  • Page 54 54
  • Page 55 55
  • Page 56 56
  • Page 57 57
  • Page 58 58
  • Page 59 59
  • Page 60 60
  • Page 61 61
  • Page 62 62
  • Page 63 63
  • Page 64 64
  • Page 65 65
  • Page 66 66
  • Page 67 67
  • Page 68 68
  • Page 69 69
  • Page 70 70
  • Page 71 71
  • Page 72 72
  • Page 73 73
  • Page 74 74
  • Page 75 75
  • Page 76 76
  • Page 77 77
  • Page 78 78
  • Page 79 79
  • Page 80 80
  • Page 81 81
  • Page 82 82
  • Page 83 83
  • Page 84 84
  • Page 85 85
  • Page 86 86
  • Page 87 87
  • Page 88 88
  • Page 89 89
  • Page 90 90
  • Page 91 91
  • Page 92 92
  • Page 93 93
  • Page 94 94
  • Page 95 95
  • Page 96 96
  • Page 97 97
  • Page 98 98
  • Page 99 99
  • Page 100 100
  • Page 101 101
  • Page 102 102
  • Page 103 103
  • Page 104 104
  • Page 105 105
  • Page 106 106
  • Page 107 107
  • Page 108 108
  • Page 109 109
  • Page 110 110
  • Page 111 111
  • Page 112 112
  • Page 113 113
  • Page 114 114
  • Page 115 115
  • Page 116 116
  • Page 117 117
  • Page 118 118
  • Page 119 119
  • Page 120 120
  • Page 121 121
  • Page 122 122
  • Page 123 123
  • Page 124 124
  • Page 125 125

Siemens HiPath 4000 User manual

Category
Telephones
Type
User manual

Ask a question and I''ll find the answer in the document

Finding information in a document is now easier with AI