Bowers Wilkins ZEPPELIN User manual

Category
Supplementary music equipment
Type
User manual
Zeppelin
2
ENGLISH
www.bowerswilkins.com
Welcome to Bowers & Wilkins and Zeppelin
When John Bowers rst established Bowers & Wilkins he did so in the belief that
imaginative design, innovative engineering and advanced technology were keys
that could unlock the enjoyment of audio in the home. That belief continues to
inspire every product we design.
Zeppelin is a network connected, wireless active speaker that provides extremely
high performance. Zeppelin is primarily intended to be congured and controlled
using the Bowers & Wilkins Music App. The app is available for both iOS and
Android devices. Some commonly used control functions are also available
via touch buttons on the Zeppelin rear panel. It is only possible to install and
congure a Zeppelin using the Bowers & Wilkins Music App.
Zeppelin will enable you to:
Listen to audio from streaming services like Tidal, Qobuz, Deezer, Spotify,
Apple Music, and many others.
Listen to audio over Bluetooth from appropriately enabled Bluetooth source
devices.
Listen to audio playing anywhere in your home on any compatible Bowers &
Wilkins Wireless speaker connected to your home network.*
The Bowers & Wilkins Music App is required to connect your Zeppelin to your
home network and also to establish connection with other Formation products
in your home. The Bowers & Wilkins Music App also provides some control and
conguration functions during use. Before you begin your Zeppelin installation,
please download and install the Bowers & Wilkins Music App on your iOS or
Android device. The Bowers & Wilkins Music App requires iOS 11.4 or later, or
Android V8.1 or later. Bluetooth and WiFi services must be enabled on your iOS
or Android device. You will also need to know your WiFi network password.
Note: Location Services must be enabled on Android devices during the setup
process. This is because Formation products use a low power form of Bluetooth
(BT-LE) for service communication which on Android devices is only switched on
when Location Services are enabled. Bowers & Wilkins do not use any location
services data for marketing purposes.
*Feature to be enabled in early 2022; compatible with Formation speakers
ENGLISH
3
ENGLISH
1. Contents
Zeppelin
Power cable
Literature pack
2. Installing Your Zeppelin
Your Zeppelin requires a mains power supply to
operate so it must be located within reach of a mains
socket. If your Zeppelin is to use a wired connection
to your home network, it will need to be located
within reach of an appropriate network (Ethernet)
cable and use a USB-C to Ethernet adaptor – see
section 2.1.
Your Zeppelin can be placed on a shelf, table
or furniture unit, or it can be wall-mounted on a
dedicated wall bracket which is available as an
accessory to purchase online.
If you decide to place your Zeppelin on a shelf,
ensure that the shelf is easily able to support the
weight. The audio performance may be diminished
if mounting furniture or shelf panels are imsy or
resonant.
Note: If your Zeppelin is to be mounted on a wall
bracket, be sure to install the bracket in line with
its included instructions. If you are unsure of the
suitability of a wall, or of your ability to install the
wall bracket, you should engage specialist help.
Stud-work and plasterboard walls are unlikely to
provide adequate strength or rigidity to support a
Zeppelin speaker and bracket.
Like the vast majority of speakers, your Zeppelin
radiates sound energy not only forward but also to
the side and rear. Consequently, if your Zeppelin is
positioned close to room boundaries, or particularly
in a corner, bass may become overemphasised.
If you nd that bass from your Zeppelin is too
prominent, moving it to an alternative position may
be benecial, or you can lower the bass level via the
Bowers & Wilkins Music App Settings menu.
2.1 Connections
In addition to a mains power socket, your Zeppelin
speaker also has a USB-C connection for service.
It is possible to connect the Zeppelin to a wired
(Ethernet) connection with the use of an Ethernet-to-
USB-C adaptor (not supplied).
Note: Please connect your Wi-Fi or wired LAN to
a commercially available router that is certied as
telecommunications terminal equipment.
2.2 Switching On and Off
With all connections made, and the Bowers &
Wilkins Music App installed on your mobile device,
your Zeppelin is ready to be set up. Your Zeppelin
has no mains power switch and once connected
to mains will run a short start-up routine before
being ready to use. The start-up routine includes
booting up the speaker, connecting to the network
and establishing a link to any streaming services
and, therefore, can take some time to complete.
During this time the Multifunction button will ash
white during boot up and amber when establishing
a network connection. It will play an audio prompt
when its start-up routine is complete.
When a Zeppelin that has not been previously
used is rst switched on, it will automatically enter
setup mode to enable its connection to your home
network. Setup mode is indicated by a slow amber
pulse illumination of the Multifunction button (see
Diagram 1). The Zeppelin will also appear in the
Bowers & Wilkins Music App as available for set up,
either as a pop-up or after selecting ‘Add Product’
from the app Settings page.
Your Zeppelin manages its operational state and
power consumption entirely automatically and will
switch to a power saving mode after twenty minutes
of inactivity. There is no need ever to switch off your
Zeppelin, however, should you wish to do so, simply
disconnect it from the mains power. Your Zeppelin
will retain its settings without mains power.
3. Restarting / Rebooting
You can restart a Zeppelin speaker with a short
press and release of the Reset button located on the
rear panel (see Diagram 1). Pressing the button will
reboot the Zeppelin off and on again. All settings will
be retained when your Zeppelin restarts. You can
also restart your Zeppelin via the Bowers & Wilkins
Music App Settings page.
4. Factory Reset
If you wish to reset your Zeppelin to its factory
default settings, press and hold the Reset button for
ve seconds. The Reset button location can be seen
in Diagram 1. The reset process will be indicated
by a red Multifunction button and an audio queue;
this process will shut down the Zeppelin. On restart,
your Zeppelin will enter setup mode. All settings will
be deleted when your Zeppelin resets. You can also
reset your Zeppelin via the Bowers & Wilkins Music
App Settings menu.
5. Setting up on a Network
With your Zeppelin in setup mode and with its
Multifunction button pulsing slowly amber, launch the
Bowers & Wilkins Music App on your iOS or Android
device. The app will guide you with prompts through
the setup process.
Note: Zeppelin employs a Bluetooth connection
to the device running the Bowers & Wilkins
Music App during the setup process. Bluetooth
signals have a relatively short range and can
be interrupted by room boundaries, so we
recommend that your Zeppelin and Bowers &
Wilkins Music App device remain close to the
product during the setup process.
The Bowers & Wilkins Music App requires you to
create a user account. When you rst download the
app, you will be asked to sign into your account if
you already have one, or create an account. You will
need to input a username and password. You can
also modify the notications for your account before
setting up. Once you have created an account, you
will need to validate the email address by clicking the
link that will have been sent to your email address.
The Bowers & Wilkins Music App will rst search
for any products in setup mode and then will
automatically prompt you to start the setup process.
Alternatively, you can set up a new product from the
Settings menu by selecting ‘Add Product’ under the
‘Your Devices’ section.
The setup process in the Bowers & Wilkins Music
App will ask you to name the ‘Space’ in which your
Zeppelin is to be used. A list of suggested space
names is provided but you can also create your own.
When you have selected or created a space name,
the app will ask you to press the Multifunction button
on the top of your Zeppelin to conrm the selection.
If a wireless network connection is to be used for
your Zeppelin, the next setup stage is to connect
your Zeppelin to your home WiFi network. The app
will ask you to conrm the correct WiFi network and
ask you to input its password. Alternatively, if your
Zeppelin is connected to your network router using
an Ethernet cable and a USB-C to Ethernet adaptor,
this stage of the setup process will be bypassed.
Note: If you already have other Bowers & Wilkins
compatible products connected to your WiFi
network, the Zeppelin will not require you to
input your WiFi password as this will be shared
securely via the Quick Connect function.
With WiFi network conguration and space selection
complete, your Zeppelin is ready for use. Your
Zeppelin will play an audio prompt to conrm
successful setup.
Diagram 1
Zeppelin control panel and connectors
MultifunctionPause / Play
Power ResetUSB-C
4
ENGLISH
6. Standalone Bluetooth Setup
It is possible to use your Zeppelin over Bluetooth
without the need to connect the product to a
network. With your Zeppelin in setup mode
indicated by the Multifunction button pulsing slowly
amber – press and hold the Multifunction button for
5 seconds. The Zeppelin will play an audio prompt
and the Multifunction button will be ashing blue.
This indicates that the Zeppelin is in Bluetooth
pairing mode and can be connected to via your
source device’s Bluetooth menu. The Zeppelin will
be available in the Bluetooth menu under the name
‘Zeppelin’.
Note: In this conguration the product can no
longer be set up onto a network. To connect the
Zeppelin onto a network when in Standalone
Bluetooth mode, you will need to perform a
factory reset of the product via the Reset button
on the rear of the product (see section 4).
The Zeppelin can be paired with multiple devices
by pressing and holding the Multifunction button
for 5 seconds to enter pairing mode. The Zeppelin
can support pairing with up to eight devices. When
in Bluetooth only mode, the Zeppelin’s downward-
facing light will always be on and cannot be
controlled (see section 11).
Note: The Zeppelin will remain in pairing mode
for 2 minutes and time out if no device is paired
within that time. To re-enter pairing mode press
and hold the Multifunction button.
7. Using Your Zeppelin
7.1 The Basics
You can use your Zeppelin to play audio from
streaming services such as Spotify, Apple Music,
Qobuz and Tidal. These can be streamed directly
from the Bowers & Wilkins Music App, Spotify
Connect, Airplay 2 or Bluetooth.
7.2 Spaces
Spaces are a core concept of the Formation product
family. A ‘Space’ is a room or a specic area in your
home in which you listen to music. It is not possible
to use the Zeppelin with any other device in the
same space.
7.3 Playing Audio via the Bowers & Wilkins
Music App
Once you have connected your product and enabled
a music streaming service within the app, you can
browse music from your streaming service. Once
you have selected the track you want to play, simply
click the ‘Play’ button. If you only have a single
space, the music will automatically play in that
space. If you have multiple spaces, clicking ‘Play’ will
display a list of the available spaces in your home,
and selecting a space will play the audio through the
selected space.
7.4 Playing Audio via Spotify Connect
Use your phone, tablet or computer as a remote
control for Spotify. Go to https://www.spotify.com/
connect to learn how.
The Spotify Software is subject to third party licenses
found here: https://www.spotify.com/connect/
thirdparty-licenses.
7.5 Playing Audio via AirPlay
AirPlay enables apps on Apple mobile, laptop or
desktop devices to stream audio over a network to
any AirPlay-compatible speakers, such as Zeppelin.
AirPlay-enabled apps will display the AirPlay icon.
To use AirPlay open the app you wish to use and
select the content you wish to play. Tap on the
AirPlay icon to display a list of available devices
followed by the space name you wish to use.
7.6 Playing Audio via Bluetooth
Bluetooth enables audio apps on mobile, laptop or
desktop devices to stream material over a wireless
connection to your Zeppelin.
To use Bluetooth you will rst need to pair your
device to the Zeppelin. On the Bowers & Wilkins
Music App, select Settings and then select the
space that contains the device you want to pair with.
Selecting ‘Pair new device’ will put the Zeppelin into
Bluetooth pairing mode. Go to the Bluetooth menu
of your device and you will be able to pair with the
Zeppelin. The Zeppelin will use the space name in
the Bluetooth pairing menu. Once paired you can
play audio via any app on your source device. You
can see a list of the paired devices to your Zeppelin
in the Bowers & Wilkins Music App.
Note: The Zeppelin will remain in pairing mode
for 2 minutes and time out if no device is paired
within that time. To re-enter pairing mode repeat
the steps above.
8. Bowers & Wilkins Music App
The Bowers & Wilkins Music App opens on the main
page. At the bottom of the page are four navigation
icons for the main sections of the app: browse,
library, search and settings. The icon illuminated in
yellow indicates which page you are on.
8.1 Browse
The browse page of the Bowers & Wilkins Music
App has content arranged in multiple rows in
a ribbon view that you can search through by
swiping right and left. The browse page shows
recommended playlists that are generated based on
your musical taste, your recently played music and
some recommended playlists curated by Bowers &
Wilkins. You can also scroll down and browse music
from any specic streaming services you have linked
to your app.
Note: The recommendations are based on the
genres, artists, albums and tracks that you
have liked. To like any material simply click the
heart symbol. The more you like the better the
recommendations will be. Your recommendations
will stay with you and your Bowers & Wilkins
account and is not linked to your music streaming
service.
8.2 Library
The Library page groups together all the material
that you have liked either in the Bowers & Wilkins
Music App or in any of your streaming services.
You can search content here by music, podcasts
and radio. If you have liked material in a streaming
service native app, it may not appear in the Bowers
& Wilkins Music App Library straight away.
8.3 Search
You can search for any music via the search function
in the Bowers & Wilkins Music App. The app will
search for results from all of your linked streaming
services.
8.4 Settings
The Settings pages allow you to congure multiple
products within your home. The Settings page is
split into different sections:
Your Spaces
This section lists out all the spaces within
your home and from this you can congure
individual devices.
Your Account
This section allows you to modify your account
details and link any music services to your app.
Your Products
This is where you can trigger any updates that
are available for any of your products in your
home.
8.5 Linking Streaming Services
The Bowers & Wilkins Music App enables you to
select and play music from a number of streaming
services, such as Qobuz, Tidal, Deezer and many
more. To do this the Bowers & Wilkins Music App
needs to be linked to your music streaming service.
This can be done in Settings via the ‘Link Services’
button in ‘Your Account’. Simply tap and follow the
on-screen instructions.
8.6 Player View
When audio is playing on the Zeppelin, you can
control the volume, play/pause the audio, skip
forward and skip back. The Player view can be
minimised by hitting the down arrow on the top left
of the screen. This minimises the player view to the
bottom of the main screen. The Player view can be
maximised by tapping on the mini player view at any
time.
5
ENGLISH
9. Software Update
Zeppelin is a network connected speaker and, as
such, reliability improvements, new functions and
new features can be enabled via software updates.
When a software update is available for any product
on your network, a tag is marked on the Settings
icon. Going to the Settings page will display the
available update. Tapping this will trigger an update
for all the products on the network that require an
update.
10. Audio Adjustments
The placement of any speaker can have an impact
on the audio. Placing a speaker close to a wall
can overemphasise the bass, and if the speaker is
not facing you, the high frequency content can be
lowered. Therefore, it is possible to adjust the bass
and treble settings of your Zeppelin to allow greater
exibility in positioning within your room. To access
these settings, select Settings and then the name
of the space containing the product you wish to
adjust, then select the device. You can then adjust
the bass and treble from -6dB to +6dB. The settings
will be stored by the Zeppelin when the power is
disconnected but will be reset after a factory reset.
11. Downward-Facing LED
The Zeppelin incorporates a downward-facing LED
light that illuminates the bottom of the Zeppelin. This
down light can be adjusted via the Bowers & Wilkins
Music App. To access the controls, select Settings
and then the name of the space containing the
product you wish to adjust, then select the device.
The light can be enabled and disabled, and the
brightness can also be adjusted.
The downward-facing LED will be illuminated
whenever the Zeppelin is being used. The light will
turn off after 20 minutes of inactivity.
12. Amazon Alexa
The Zeppelin is a smart speaker with the Amazon
Alexa voice assistant inbuilt. To enable this feature,
go to the device level settings page within the
Bowers & Wilkins Music App. Select Settings and
then choose the space containing the Zeppelin on
which you wish to enable the voice assistant. Next,
select the device. The device settings page will be
displayed. You can enable Amazon Alexa here by
linking your Amazon account: simply click the link
and follow the instructions. You can unlink your
Zeppelin from your Alexa account at any time.
To talk to Alexa simply say the trigger word, ‘Alexa’
or press the Voice Service button on the Zeppelin.
Pressing and holding the Voice Service button will
mute the Alexa microphones.
13. Zeppelin Controls
Your Zeppelin has buttons on the upper rear panel
that provide play/pause control, volume adjustment
and voice services – see Diagram 1.
Pressing play/pause will alternately stop and restart
audio playback.
Pressing Volume Up (+) or Volume Down (-) will
adjust the volume of any audio that is being played.
Pressing and holding the + and - buttons will
continuously increase or decrease volume.
Touching the Multifunction button will cycle through
and play the active streams and sources available
to the Zeppelin. The Zeppelin Multifunction button
illumination changes to indicate a variety of
operational states. The illuminations are displayed in
Diagram 2.
Pressing the Voice Service button allows you to
talk to the voice assistant without needing to say
the trigger word. This functionality requires a voice
service to be enabled on your Zeppelin.
14. Cleaning
Should your Zeppelin need cleaning, you can wipe
its top surface with a clean, lint-free cloth and brush
its grille with a soft brush. If you wish to use any
cleaning uid, apply it onto the cleaning cloth and
not directly onto the Zeppelin. Test a small area rst,
as some cleaning products may damage some of
the surfaces. Avoid products that are abrasive, or
contain acid, alkali or antibacterial agents.
15. Support
Should you require further help or advice regarding
your product please visit the support site: www.
bowerswilkins.com/support.
16. Environmental Information
This product automatically manages its power state
without the need of any interaction. When connected
to a network and not in use, the power consumption
is automatically reduced below 2 watts.
This product complies with international directives,
including but not limited to the Restriction of
Hazardous Substances (RoHS) in electrical and
electronic equipment, the Registration, Evaluation,
Authorisation and restriction of Chemicals (REACH)
and the disposal of Waste Electrical and Electronic
Equipment (WEEE). Consult your local waste
disposal authority for guidance on how properly to
recycle or dispose of this product.
Diagram 2
Multifunction indicator illuminations
Illumination Operational state
Flashing white Start-up in progress
Pulsing amber Ready for setup
Flashing amber Firmware update in progress
Pulsing white Audio pull in progress
Pulsing red Error – contact support
Solid red Error – contact support
Flashing red Factory reset in progress
Flashing blue Bluetooth pairing mode
Solid blue Bluetooth connection established
6
ENGLISH
Specications
Technical Features Bowers & Wilkins Music App (with Deezer, Qobuz and TIDAL support)
Apple AirPlay 2
Spotify Connect
Bluetooth In
Digital Signal Processing
Dynamic EQ
Bluetooth 5.0
Bluetooth Codecs aptX™ Adaptive
AAC
SBC
AirPlay 2 Compatibility iPhone, iPad, and iPod touch with iOS 11.4 or later, Apple TV 4K or Apple TV
(4th Generation) with tv OS 11.4 or later, Mac or PC with iTunes 12.8 or later
Amplier Power Output 240W
Drive Units HF 2x 25mm (1”) double dome tweeters
MF 2x 90mm (3 ½”) FST midrange
LF 1x 150mm (6”) subwoofer
Frequency Response 35Hz to 24kHz
Dimensions 210mm (h) x 650mm (w) x 194mm (d)
Weight 6.5kg
Connections USB-C – service only
Input Voltage 100V-240V, 50/60Hz
Power Consumption Below 2 watts (sleep)
Zeppelin
Quick
Start
Guide
Bowers
&
Wilkins
Set-up could not be easier: just download the
App using the link below and follow the instructions.
The App combines your chosen music-streaming
services into one easy-to-use interface. Find your
favourite music by artist, album or playlist and stream
directly from each provider for high-fidelity sound.
Alternatively, personalised recommendations help
you discover new artists and genres based
on
your
current tastes. The App will also guide you through
setting up the Amazon Alexa voice Al.
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BN11 2BH England
EU
Importer
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Bowers
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Beemdstraat
11
5653
MA
Eindhoven
The
Netherlands
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TECHNICAL INFORMATION
INTRODUCING
THE NEW ZEPPELIN
Bowers & Wilkins
Zeppelin
Technical Features
Bluetooth
Bluetooth Codecs
AirPlay 2 Compatibility
Amplifier Power Output
Drive Units
Frequency Response
Dimensions
Weight
Connections
Input Voltage
Power Consumption
Bowers & Wilkins Music App
(with Deezer, Qobuz and TIDAL support)
Apple AirPlay 2
Spotify Connect
Bluetooth In
Digital Signal Processing
Dynamic EQ
5.0
aptX™ Adaptive
AAC
SBC
iPhone, iPad, and iPod touch with iOS 11.4 or
later, Apple TV 4K or Apple TV (4th Generation)
with tv OS 11.4 or later, Mac or PC with iTunes
12.8 or later
240W
HF 2x 25mm (1”) double dome tweeters
MF 2x 90mm (3 ½”) FST midrange
LF 1x 150mm (6”) subwoofer
35Hz to 24kHz
210mm (h) x 650mm (w) x 194mm (d)
6.5kg
USB–C – Service Only
100V – 240V, 50/60Hz
Below 2 Watts (Sleep)
Zeppelin
Safety
&
Warranty
Bowers
&
Wilkins
English -Important safety instructions
Explanation
of
Graphlcal Symbols
CAUTION
:
To
reduce the risk of electncal shock.
do
not
dasmantle
the apparatus.
There
are
no
uSQ'
seMceable parts
1ns,de.
Refer
S0MC1ng
to qualified
pe,-sonnel.
The lightning flash
wrth1n
an equilateral tnangte
IS
intended
to
alert
you
to
the
prelS8f1Ce
of uninsulated dangerous voltage
wrthm
the
product's enclosure that may
be
of suffic,ent magnrtude
to
consbtute an electncal shock to persons.
The
exctamatiOn
point
Within
an equilateral triangle
1s
intended
to
alert you to the presence of important operating
and
maintenance
(S81V1C1ng)
lnstruct,ons
1n
the literature
accompanying the apparatus.
1
Read
these
1nstruct1ons.
2
Keep
these instructions.
3 Heed
all
warnings.
4 Follow
all
Instructions.
5
Do
not use this apparatus near
water.
The apparatus
shall
not
be
exposed
to
dnpping
or
splashing and that no
obJects
filled
wrth
liquids, such
as
vases, shall
be
placed on the apparatus.
6
Clean
only with a dry cloth.
7
Do
not block any
venblat,on
openings, Install
1n
accordance with the
manufacturer's Instructions.
8
Do
not install
near
any heat
sources
such as radiators. heat registers, stoves
or
other apparatus
Qnctud1ng
amplifiers) that produce heat.
9
Do
not defeat the safety purpose
of
the polarised or grounding-type plug. A
polarised plug
has
two blades with one wider than the
other.
A grounding-type
plug has
two
blades and a third grounding prong.
The
wide blade or the third
prong
are
provided for your
safety.
If the provided plug cloes not
fit
into your
outlet, consult an electncian
for
replacement of the obsolete outlet.
10
Protect the power cord
from
being walked
on
or pmched, particularly at plugs,
convenience receptacles,
and
the point where they
eXlt
from
the apparatus.
11
Only use attachments/accessories specified
by
the manufacturer.
12
(I
Use only
wrt.h
the cart, stand, tnpod, bracket or table
spec.
1fied
by
the manufacturer or sold with the apparatus. When a cart
1s
used,
use caution when mov,ng the cart/apparatus combination
to
avoid
injury from tip-over.
13
Unplug the apparatus dunng lightning stonms
or
when unused for long penods
of
time.
14 Refer
all
servicing to qualified personnel. SeMclng is required
when
the
apparatus
has
been
clamaged
1n
any
way,
such
as power supply cord
or
plug
IS
clamaged,
hquid
has
been
splled or objects
have
fallen
into the apparatus, the
apparatus
has
been exposed
to
rain
or
molSture,
cloes not operate
nonmally,
or
has
been
dropped.
15 In cases
where
the apparatus
IS
not provided wrth a switch
to
disconnect It
from
the
AC mains power supply, dtsconnect the apparatus
fully
by switching
off the
mans
wall outlet or
removing
the power plug from the receptacle.
The
mains power outlet
and
plug must remain accessible at
all
times. Note: A
standby switch does not disconnect the apparatus
from
the
power
supply.
16
-13
Replace fuses only
wrth
the same or equivalent type
and
specificat10n
as
marked
on
the apparatus.
17 Apparatus with Class I construct,on must only
be
connected to a
power
outlet
haVlng
a protective earthing (grounding) connect,on, Apparatus marked
wrth
the
double insulated symbol
[Q]
does not require an earthing connection.
18
Some
products are intended for
sale
in
more than one country and are supplied
with more than one power cable. Use only the type applicable
to
your locat,on.
19
Some products
are
extremely
heavy.
Have regard to
thlS
and always adopt the
correct posture when lifting. Wear protective gloves
and,
if
necessary,
two
or
more people
shOUld
be
used to lift the product.
20
Before handling the product, remove
rings,
bracelets
and
any other adornments
that might damage the surfaces.
21 Loudspeaker dnve unrts produce stray magnebc
fields.
Do
not place
any
article
that may
be
clamaged
by
such a magnetic
field
(aud,o
and video tapes, credtt
and
other
SW1pe
cards
and
the
like)
Within
0.5m (2 feet)
of
the
apparatus.
The
magnetic field
WIii
cause d,stortion
of
pictures on cathode ray televisions and
computer monitors.
Plasma,
LED
and
OLEO
screens are not affected.
22
This product is only de5'gned to
work
at an ambient temperature
of
up
to 45°C.
23
No naked flame
SOU(C8S,
SUICh
as lighted candles, should
be
placed on the
apparatus.
24
Where the MAINS plug
or
an appliance coupler IS used as the
dlSCOllnect
device, the disconnect
device
shan remain readily operable.
Warranty
Bowers & Wilkins products are designed and manufactured
to
the highest quality
standards.
However,
If something does go wrong with the product,
B&W
Group
Ltd,
and
,ts national distributors warrant
free
of
Charge
labour (exclusions may
apply) and replacement parts
in
any country served by an
offic1al
Bowers
&
Wilkins distributor.
This
warranty complements any national or
reg,onal
legal obl,gat,ons of dealers
or
national distributors
and
does not affect your statutory rights as a customer
Some
regional
legal
obligat10ns
outs,de the control
of
B&W
Group Ltd. may reduce the
scope or
lime
of the terms outlined below. In particular:
Special warranty terms
apply
In
the
Russian
Federat,on.
Specific import
regulat,ons
apply
in
Brazil.
See reverse of document for speafic warranty
Instruct10ns
that apply
in Australia.
Please
contact the
relevant
national distributor for deta,ls.
Terms
and
Conditions
This
warranty:
1 is valid
only
for products purchased from an authorised Bowers & Wilkins
retaJler
or
dealer.
2 is valid from the date of purchase for a period
of
five
years
for passive
loudspeakers
and
two
years
for powered loudspeakers, electronics and
headphones, except that exclusions apply
,n
certain countnes
1n
line with
national
law.
Please
consult the Bowers & Wilkins distributor
1n
your country for
detailed
11formation.
3 is
l,m1ted
to the repair
of
the equipment.
Nerther
transportat,on, nor any other
costs,
nor
any
nsk
for
removal,
transportatiOn and lllStallation of products is
covered by this
warranty.
4
1s
only valid for
the
original
owner.
tt
is not transferable.
5
will
not
be
applicable
1n
cases other than clefects
1n
matenals and/or
workmanship at the time
of
purchase
and
will
not be applicable:
a for deterioration of component parts, the nature of which
1s
to
become
worn
or
depleted with use, such as batteries
and
headphone ear pads.
b for
any
1nteroperabthty
issues with third party products; unless we explicttly
speedy
thlS
intent,
c for damages caused by incorrect installat,on, connect,on or packing,
d tor damages caused
by
any use other than
COIT8C1
use described
1n
the
user manual, negligence,
mod1ficat,ons,
or
use of parts that
are
not made or
authorised by
B&W
Group Ltd.,
e for
clamages
caused
by
faulty or unsuitable ancillary equipment,
I for damages caused
by
acadents, lightning,
water,
fire
heat,
war,
public
disturbances or any other cause beyond the reasonable control of
B&W
Group Ltd and its appointed
d1stnbutors,
g for products
whose
serial number has
been
altered, deleted. removed or
made
illegible,
h
1f
repairs or
mod1ficat,ons
have
been
executed
by
an unauthorised person.
How
to
claim
repairs under
warranty
Should you have any concerns regarding the performance
ot
your product, please
use the following procedure:
You
can
find
an
contact details
by
clicking on ·Contact Bowers & Wilkins' at
the
bottom
of
the home page
of
our
web
s,te
and
selecting the appropriate country.
2 Our representative
w,U
d,scuss your concerns. If
1t
is found necessary to return
the product for
repair,
you may
be
given a Return Merchandise
Authorisat10n.
You
should not return the product without this authorisation,
1f
given.
To
validate your
warranty,
you
will
need
to produce the original
sales
invoice
or
other proof of ownership
and
date of purchase.
Environmental
Inf
ormation
This product complies with
1ntemat1onal
directives, including but not imrted to:
I.
the
Restnct,on of Hazardous Substances (RoHS) in electncal and
electronic equipment,
II. the Registration, Evaluation, Authorisation and restriction
of
CH
em1caJs
(REACH)
ill
. the disposal
of
Waste
ElectricaJ
and
Electronic Equipment (WEEE).
Consult your local waste disposal authonty for guidance on how properly to
recycle or dispose of this product
Australia -
Warranty
Sub1ect
to the
I01low1ng
tenns. Bowers & Wilkins Australia
Ply
Ltd. will repalr
or
replace any part
of
any
eligible Bowers &
Wnk1ns
product that
Is
defective within the warranty period indicated
In
the table below
or
refund you the cost
of
the replacement.
The
benefits to a consumer
g1Ven
by this warranty are in addition
to
other nghts and remedies
of
the consumer under a law in relation
to
the goods or services
to
which the warranty relates.
Eligibility
To
claim the benefit of this warranty you must:
1
Be
the original purchaser
of
a genuine Bowers & Wllklns product (this warranty is not transferable)
2 Produce proof
of
your purchase
3 This warranty is limited
to
defects that arise:
a
,n
the
course
ol
normal domestic installation and use and
b
w1th1n
the warranty penod Identified tor the product
In
the table below, commenang on the date
of
original purchase.
4 This warranty exciudes:
a defects arising from misuse. accident, neglect
or
improper care. fluctuation
In
electncal current. incorrect or
failed
software upgrade. damage
or
malfunction from incorrect assembly or
1nstallat1on,
defects from alteration
or
modification,
unauthorised
service
or
repair:
b appearance rtems such as cabinetry marks or damage:
c products
on
which the serial number
has
been defaced
or
removed: and
d
claJms
made later than
21
days after the defect first appears.
5 Note:
In
making a claim under this warranty,
you
agree that
If,
following rece,pt of your claim under this warranty, Bowers &
Wilkins or its authonsed
S8MC8
centre determine that your claim in respect of a product Is invalid or
you
have provided false.
inaccurate or misleading information with your claim, Bowers & WIikins or ,ts authorised
service
centre may charge you for any
labour, parts or transport costs incurred.
How
to
Claim
In
order
to
make a claim under this warranty, take the following steps:
1 Attach your proof of purchase document(s) to the adjacent card
and
complete the details.
2 Contact Bowers & Wllklns by telephone or email (contact details below)
3
Deliver
the product(s) the subject
of
your claim
to
the Authorised Service Centre nominated
by
Bowers & Wilkins. Details of
the Authorised Services Centres are available at the below address
4
You
must
bear
any
expense you incur in
cia1mlng
this warranty.
Notice: Our goods come with guarantees that cannot
be
excluded under the Australian Consumer Law.
You
are
entitled
to
a
replacement
or
refund for a maior failure and compensation for any other reasonably foreseeable loss or damage.
You
are
also
entitled
to
have the goods repalred or replaced
rt
the goods fail
to
be
of
acceptable
Quality
and
the failure does not amount to
amaiorfallure.
Brand Category
Pass.ve Loudspeakers
Active Loudspeakers
fmctud1ng
subwoofer and
Bowers & Wilkins Wireless Music Systems)
Headphones
Accessones
Bowers & Wilkins Australia
Ply
Ltd.
Suite 303. 754 Pacific Highway, Chatswood.
2067 New South
Wales.
Australia
Tet:
+61
(2)
9196 8990
Warranty Period
5
Years
2
Years
2
Years
1
Year
r ¾
---------------------------------,
Make:
Date
of
Purchase:
Bowers
&
Wilkins
Model
No.:
Where
Purchased:
Serial
No.:
L------------------------------------
Mode
l
Zeppe
lin
Part Number
FP41947
Sena
1
Numbe
r
2136-0(X)1762
MA
C
Address
·
BO
67-2F
35DC
:
OF
B&W
Group Ltd
Dale Road
Worthing West Sussex
BN11 2BH
England
EU Importer:
Bowers & Wilkins
Beemdstraat
11
5653 MA Eindhoven
The Netherlands
Copynght C
B&W
Group Ltd.
E&OE
~
Pour
en savolr plus :
www
.quefalredemeadecheta.
fr
!CE
UK
CR
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Bowers Wilkins ZEPPELIN User manual

Category
Supplementary music equipment
Type
User manual

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