Intermec EasyLan AW02 User manual

EasyLAN™ Wireless

User's Manual

ii EasyLAN Wireless User’s Manual

Intermec Technologies Corporation

Corporate Headquarters

6001 36th Ave. W.

Everett, WA 98203

U.S.A.

www.intermec.com

The information contained herein is proprietary and is provided solely for the purpose of allowing customers

to operate and service Intermec-manufactured equipment and is not to be released, reproduced, or used for

any other purpose without written permission of Intermec.

Information and specifications contained in this document are subject to change without prior notice and do

not represent a commitment on the part of Intermec Technologies Corporation.

The word Intermec, the Intermec logo, Norand, ArciTech, CrossBar, Data Collection Browser, dcBrowser,

Duratherm, EasyADC, EasyCoder, EasyLAN, Enterprise Wireless LAN, EZBuilder, Fingerprint, i-gistics,

INCA (under license), Intellitag, InterDriver, Intermec Printer Network Manager, IRL, JANUS, LabelShop,

Mobile Framework, MobileLAN, Nor*Ware, Pen*Key, Precision Print, PrintSet, RoutePower,

SmartSystems, TE 2000, Trakker Antares, and Virtual Wedge are either trademarks or registered trademarks

of Intermec Technologies Corporation.

Throughout this manual, trademarked names may be used. Rather than put a trademark (™ or ®) symbol in

every occurrence of a trademarked name, we state that we are using the names only in an editorial fashion,

and to the benefit of the trademark owner, with no intention of infringement.

There are U.S. and foreign patents pending.

Wi-Fi is a registered certification mark of the Wi-Fi Alliance.

Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the

United States and/or other countries.

This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit.

(www.opensssl.org).

This product includes cryptographic software written by Eric Young (EAY@cryptsoft.com).

EasyLAN Wireless User’s Manual iii

Manual Change Record

This page records changes to this document. The document was originally released as version 001.

Version Date Description of Change

002 08/2005 Revised the manual for Firmware Version 4.35. Added Wi-Fi certification logo. Added

PEAP to the list of Authentication Type values. Added WPA2, WPA2-WPA, and

Dynamic WEP to the list of Encryption Mode values. Updated the terminology from

“Wireless Security” to “Network Security.” Changed the Certificate Root Key

Exponent default to 65537. Changed the Primary and Secondary WINS Server IP

Address defaults to 0.0.0.0. Added a description of the Update Firmware feature in the

web browser interface. Added information about passwords and Protected mode.

Replaced the serial port pin-out table with cable pin-outs for the 9-pin female to 9-pin

female serial cable from Intermec (P/N 059167).

iv EasyLAN Wireless User’s Manual

Contents

EasyLAN Wireless User’s Manual

v

Contents

Before You Begin.................................................................................................................ix

Safety Summary......................................................................................................ix

Safety Icons .............................................................................................................x

Global Services and Support...................................................................................xi

Who Should Read This Document? ..................................................................... xii

Related Documents .............................................................................................. xii

Installing EasyLAN Wireless.................................................................................................... 1

Learning About EasyLAN Wireless...................................................................................... 2

What’s New in Firmware Version 4.35? ................................................................. 2

System Requirements.............................................................................................. 3

Supported Operating Systems and Network Protocols............................................ 5

Identifying EasyLAN Wireless Model AW02 Components .................................... 6

Installing EasyLAN Wireless................................................................................................ 7

Attaching the Antenna............................................................................................ 7

Connecting EasyLAN Wireless to Your PC ............................................................ 9

Collecting Information From Your Network Administrator ................................. 10

Configuring Network Communications and Security........................................... 12

Starting EasyLAN Wireless................................................................................................ 13

Printing Test Labels........................................................................................................... 14

Getting Ready to Print....................................................................................................... 16

Printing Through FTP ......................................................................................... 16

Printing From a Windows 2000/XP, Windows Server 2003, or

Windows NT4 PC........................................................................................... 17

Setting Up for a Windows 2000/XP or Windows Server 2003 PC .......... 17

Setting Up for a Windows NT4 PC ........................................................ 18

Printing From a Windows 95/98 PC.................................................................... 19

Configuring EasyLAN Wireless............................................................................................ 23

Setting Up to Configure EasyLAN Wireless ...................................................................... 24

Configuring Your PC Wireless Adapter................................................................ 24

Configuring From a UNIX Workstation .............................................................. 24

Logging In to the EasyLAN Wireless Web Browser Interface............................................. 25

Configuring Passwords ...................................................................................................... 26

Configuring the Access Password.......................................................................... 26

Configuring the Update Password ........................................................................ 27

This Manual Assumes the Update Password Has Been Configured ...................... 29

Configuring the TCP/IP Parameters.................................................................................. 29

Configuring the TCP/IP Parameters With the Web Browser Interface ................. 29

1

2

Contents

vi

EasyLAN Wireless User’s Manual

TCP/IP Parameters Defined................................................................................. 31

Configuring the IP Address Using ARP................................................................ 33

Using ARP in Windows 95 ..................................................................... 33

Using ARP in Windows 98/ME/NT4/2000/XP or

Windows Server 2003 ......................................................................... 34

Using ARP in UNIX ............................................................................... 34

Configuring Wireless Network Parameters and Security.................................................... 35

Configuring Wireless Network Parameters with the Web Browser Interface......... 35

Wireless Network Parameters Defined.................................................................. 36

ASCII to Hexadecimal Conversion Chart............................................................. 37

Configuring Network Security with the Web Browser Interface ........................... 38

Network Security Parameters Defined .................................................................. 42

Creating the Authentication Certificate Root Key................................................. 44

Configuring the Parallel Port ............................................................................................. 47

Parallel Port Parameters Defined .......................................................................... 48

Configuring the Port Services ............................................................................................ 49

Port Services Parameters Defined.......................................................................... 50

Configuring for a NetWare Network................................................................................. 53

Configuring the NetWare Parameters................................................................... 53

NetWare Parameters Defined ............................................................................... 55

Configuring Additional Queues............................................................................ 55

Configuring for NetBIOS and NetBEUI........................................................................... 56

NetBIOS/NetBEUI Parameters Defined .............................................................. 58

Configuring the DLC Parameters ...................................................................................... 58

Configuring for UNIX ...................................................................................................... 60

Configuring for a Berkeley UNIX Host................................................................ 60

Configuring for HP-UX ....................................................................................... 61

Configuring for IBM AIX..................................................................................... 62

Configuring for Sun Solaris .................................................................................. 63

Configuring for Other Systems............................................................................. 64

Managing EasyLAN Wireless................................................................................................ 65

Rebooting EasyLAN Wireless ............................................................................................ 66

Restoring EasyLAN Wireless to Factory Default Settings................................................... 67

Using the Test Switch to Restore Defaults............................................................ 67

Using the Web Browser Interface to Restore Defaults........................................... 68

Printing a Test Label ......................................................................................................... 69

Reloading or Updating Firmware ...................................................................................... 70

Using the Web Browser Interface to Reload or Update Firmware......................... 71

Using Console Commands to Reload or Update Firmware................................... 72

Using the TFTP PUT Command to Reload or Update Firmware ........................ 73

3

Contents

EasyLAN Wireless User’s Manual

vii

Determining the Current Firmware Version......................................................... 74

Managing EasyLAN Wireless Using Wavelink Avalanche.................................................. 75

Troubleshooting EasyLAN Wireless................................................................................. 77

Troubleshooting Printing Problems................................................................................... 78

Troubleshooting Console Command Problems ................................................................. 78

Troubleshooting Network Communications Problems...................................................... 79

Troubleshooting Wireless Configuration Problems ........................................................... 79

Troubleshooting Security Problems ................................................................................... 80

Identifying EasyLAN Wireless Models AW01 and AW02 ................................................. 82

Console Commands................................................................................................................... 85

Sending the Console Commands....................................................................................... 86

Using the Web Browser to Send Console Commands .......................................... 86

Using FTP to Send Console Commands .............................................................. 88

Using HyperTerminal to Send Console Commands............................................. 89

Console Commands .......................................................................................................... 90

General Console Commands ................................................................................ 90

TCP/IP Console Commands................................................................................ 93

Wireless Network and Security Console Commands ............................................ 96

Parallel Port Console Commands ......................................................................... 99

NetWare Console Commands ............................................................................ 100

NetBIOS and NetBEUI Console Commands..................................................... 101

DLC Console Commands .................................................................................. 102

SMTP Console Commands................................................................................ 102

POP3 Console Commands................................................................................. 102

Avalanche Console Commands........................................................................... 103

SNMP Console Commands ............................................................................... 104

Index ............................................................................................................................................................... 105

4

A

I

Contents

viii

EasyLAN Wireless User’s Manual

Before You Begin

EasyLAN Wireless User’s Manual

ix

Before You Begin

This section provides you with safety information, technical support

information, and sources for additional product information.

Safety Summary

Your safety is extremely important. Read and follow all warnings and

cautions in this document before handling and operating Intermec

equipment. You can be seriously injured, and equipment and data can be

damaged if you do not follow the safety warnings and cautions.

Do not repair or adjust alone

Do not repair or adjust energized equipment alone under any

circumstances. Someone capable of providing first aid must always be

present for your safety.

First aid

Always obtain first aid or medical attention immediately after an injury.

Never neglect an injury, no matter how slight it seems.

Resuscitation

Begin resuscitation immediately if someone is injured and stops breathing.

Any delay could result in death. To work on or near high voltage, you

should be familiar with approved industrial first aid methods.

Energized equipment

Never work on energized equipment unless authorized by a responsible

authority. Energized electrical equipment is dangerous. Electrical shock

from energized equipment can cause death. If you must perform

authorized emergency work on energized equipment, be sure that you

comply strictly with approved safety regulations.

Before You Begin

x

EasyLAN Wireless User’s Manual

Safety Icons

This section explains how to identify and understand dangers, warnings,

cautions, and notes that are in this document.

A warning alerts you of an operating procedure, practice, condition,

or statement that must be strictly observed to avoid death or serious

injury to the persons working on the equipment.

Avertissement: Un avertissement vous avertit d’une procédure de

fonctionnement, d’une méthode, d’un état ou d’un rapport qui doit

être strictement respecté pour éviter l’occurrence de mort ou de

blessures graves aux personnes manupulant l’équipement.

A caution alerts you to an operating procedure, practice, condition, or

statement that must be strictly observed to prevent equipment damage

or destruction, or corruption or loss of data.

Attention: Une précaution vous avertit d’une procédure de

fonctionnement, d’une méthode, d’un état ou d’un rapport qui doit

être strictement respecté pour empêcher l’endommagement ou la

destruction de l’équipement, ou l’altération ou la perte de données.

Note: Notes either provide extra information about a topic or contain

special instructions for handling a particular condition or set of

circumstances.

Before You Begin

EasyLAN Wireless User’s Manual

xi

Global Services and Support

Warranty Information

To understand the warranty for your Intermec product, visit the Intermec

web site at www.intermec.com and click Service & Support. The

Intermec Global Sales & Service page appears. From the Service &

Support menu, move your pointer over Support, and then click

Warranty.

Disclaimer of warranties: The sample code included in this document is

presented for reference only. The code does not necessarily represent

complete, tested programs. The code is provided “as is with all faults.” All

warranties are expressly disclaimed, including the implied warranties of

merchantability and fitness for a particular purpose.

Web Support

Visit the Intermec web site at www.intermec.com to download our current

documents in PDF format. To order printed versions of the Intermec

manuals, contact your local Intermec representative or distributor.

Visit the Intermec technical knowledge base (Knowledge Central) at

intermec.custhelp.com to review technical information or to request

technical support for your Intermec product.

Telephone Support

These services are available from Intermec Technologies Corporation.

Service

Description

In the U.S.A. and Canada

call 1-800-755-5505

and choose this option

Factory Repair and

On-site Repair

Request a return authorization

number for authorized service

center repair, or request an on-

site repair technician.

1

Technical Support Get technical support on your

Intermec product.

2

Service Contract

Status

Inquire about an existing

contract, renew a contract, or

ask invoicing questions.

3

Schedule Site Surveys

or Installations

Schedule a site survey, or

request a product or system

installation.

4

Ordering Products Talk to sales administration,

place an order, or check the

status of your order.

5

Outside the U.S.A. and Canada, contact your local Intermec

representative. To search for your local representative, from the Intermec

web site, click Contact.

Before You Begin

xii

EasyLAN Wireless User’s Manual

Who Should Read This Document?

This manual contains all of the information necessary to install, configure,

operate, maintain, and troubleshoot EasyLAN

™

Wireless Model AW02.

Note: If you have an older EasyLAN Wireless Model AW01, you should

read the EasyLAN Wireless User’s Manual (P/N 072639) instead of this

manual. For help differentiating between the AW01 and AW02, see the

following illustration.

Antenna

connector

Antenna

EasyLAN Wireless Model AW01 EasyLAN Wireless Model AW02

Serial port

LEDs

Test

switch

Antenna

Serial

port

LEDs

Test

switch

Antenna

connector

Differentiating Between the Two Models of EasyLAN Wireless: The Model AW01 has

two LEDs, and the Model AW02 has three LEDs.

This manual was written for users who want to know more about

EasyLAN Wireless. It was also written for installers, applications analysts,

systems engineers, and programmers who will install, operate, program,

and troubleshoot EasyLAN Wireless in a network. A basic understanding

of data communications and networks is necessary.

Related Documents

The Intermec web site at www.intermec.com contains our current

documents that you can download in PDF format.

To order printed versions of the Intermec manuals, contact your local

Intermec representative or distributor.

EasyLAN Wireless User’s Manual 1

Installing EasyLAN Wireless

This chapter provides an overview of EasyLAN

TM

Wireless Model AW02

and explains how to install it in your network. This chapter covers these

topics:

• Learning about EasyLAN Wireless

• Installing EasyLAN Wireless

• Starting EasyLAN Wireless

• Printing test labels

• Getting ready to print

1

Chapter 1 — Installing EasyLAN Wireless

2 EasyLAN Wireless User’s Manual

Learning About EasyLAN Wireless

The Intermec EasyLAN™ Wireless is an IEEE 802.11b radio option that

can be installed in the EasyCoder

®

3400e, 4420, and 4440 printers.

The EasyLAN Wireless AW02 with an IEEE 802.11b radio installed is

Wi-Fi

®

certified for interoperability with other 802.11b wireless LAN

devices.

In an ad-hoc network, a printer with EasyLAN Wireless communicates

wirelessly with a PC that contains an 802.11b radio. In an infrastructure

network, a printer with EasyLAN Wireless communicates with other wired

and wireless devices via an access point with an 802.11b radio.

Local

Area

Networ

k

Access

Point

EasyLAN

Wireless

printer

EasyLAN

Wireless

printer

Laptop computer with

802.11b radio

Laptop computer with

802.11b radio

Infrastructure Network

Ad-hoc Network

Two Types of Networks: This illustration shows EasyLAN Wireless printers in an ad-hoc

network and an infrastructure network.

What’s New in Firmware Version 4.35?

EasyLAN Wireless Model AW02 firmware version 4.35 provides these

new features:

• The EasyLAN Wireless AW02 with an IEEE 802.11b radio installed is

Wi-Fi certified for interoperability with other 802.11b wireless LAN

devices.

Chapter 1 — Installing EasyLAN Wireless

EasyLAN Wireless User’s Manual 3

• You can now use the web browser interface and a remote TFTP server

to reload or update your firmware. For help, see “Reloading or

Updating Firmware” on page 70.

• You can now set the Encryption Mode to WPA2, WPA2-WPA, or

Dynamic WEP. For details, see “Network Security Parameters Defined”

on page 42.

• You can now set your Authentication Type to PEAP. For details, see

“Network Security Parameters Defined” on page 42.

System Requirements

Intermec recommends that you always upgrade your EasyLAN Wireless to

the most current firmware version.

To set up printing through EasyLAN Wireless, you need to know if

you have an ad-hoc or infrastructure network:

• In an ad-hoc network, you need a PC with an 802.11b card or other

802.11b device that can print straight to the printer.

• In an infrastructure network, you need an installed 802.11b/g access

point on the network that allows PCs and other devices to print to the

printer.

To use 802.1x security and TTLS, you need:

• an authentication server. You can use a PC with the Funk Odyssey™

RADIUS server software v1.1 or later. You can use an Intermec

MobileLAN™access point with software v1.80 or later; for help, see the

access point system manual. Or, you can use a compatible

authentication server.

• an authenticator that supports TTLS, such as an Intermec MobileLAN

access point with an 802.11b/g radio. The authenticator knows the IP

address and secret key of the authentication server and translates TTLS

frames to Remote Authentication Dial-In User Service (RADIUS)

frames and vice versa.

• a printer with EasyLAN Wireless Model AW02 running firmware

version 4.30 or later.

To use 802.1x security and LEAP, you need:

• an authentication server. You can use a PC with the Funk Odyssey

RADIUS server software v1.1 or later. You can use an Intermec

MobileLAN access point with software v1.80 or later; for help, see the

access point system manual. You can use a Cisco 1230, 1231, or 1300

access point as a LEAP authentication server as well as the authenticator.

• an authenticator that supports LEAP, such as a Cisco 1200 series or

Cisco 350 series access point with an 802.11b/g radio.

• a printer with EasyLAN Wireless Model AW02 running firmware

version 4.30 or later.

Chapter 1 — Installing EasyLAN Wireless

4 EasyLAN Wireless User’s Manual

To use 802.1x security and PEAP, you need:

• an authentication server. You can use a PC with the Funk Odyssey

RADIUS server software v1.1 or later. Or, you can use a compatible

authentication server.

• an authenticator that supports PEAP, such as an Intermec MobileLAN

access point with an 802.11b/g radio. The authenticator knows the IP

address and secret key of the authentication server and translates PEAP

frames to Remote Authentication Dial-In User Service (RADIUS)

frames and vice versa.

• a printer with EasyLAN Wireless Model AW02 running firmware

version 4.32 or later.

To use WPA-Personal, you need:

• an authenticator that supports WPA-Personal, such as an Intermec

MobileLAN access point. For help, see the access point system manual.

• a printer with EasyLAN Wireless Model AW02 running firmware

version 4.30 or later.

To use WPA-Enterprise, you need:

• an authentication server. You can use a PC with the Funk Odyssey

RADIUS server software v1.1 or later. You can use an Intermec

MobileLAN access point with software v1.80 or later; for help, see the

access point system manual. Or, you can use a compatible

authentication server.

• an authenticator that supports both WPA and 802.1x, such as an

Intermec MobileLAN access point with an 802.11b/g radio and

software v1.80 or later. The authenticator knows the IP address and

secret key of the authentication server and translates EAP frames to

Remote Authentication Dial-In User Service (RADIUS) frames and vice

versa.

• a printer with EasyLAN Wireless Model AW02 running firmware

version 4.30 or later.

To use WPA2-Personal, you need:

• an access point that supports WPA2, such as a Cisco 1230, 1231, or

1300 access point. For help, see the access point system manual.

• a printer with EasyLAN Wireless Model AW02 running firmware

version 4.32 or later.

Chapter 1 — Installing EasyLAN Wireless

EasyLAN Wireless User’s Manual 5

To use WPA2-Enterprise, you need:

• an authentication server. You can use a PC with the Funk Odyssey

RADIUS server software v1.1 or later. Or, you can use a compatible

authentication server.

• an authenticator that supports both WPA2 and 802.1x, such as a Cisco

1230, 1231, or 1300 access point. For help, see the access point system

manual. The authenticator knows the IP address and secret key of the

authentication server and translates EAP frames to Remote

Authentication Dial-In User Service (RADIUS) frames and vice versa.

• a printer with EasyLAN Wireless Model AW02 running firmware

version 4.32 or later.

Supported Operating Systems and Network Protocols

• Windows

®

95/98/ME, Windows NT 4.0/2000/XP, or Windows

Server 2003

• TCP/IP

• LPD/LPR

• Raw TCP/IP (port 9100)

• NetBIOS

®

over IP (with SMB)

• FTP

• Telnet

• WINS

• Dynamic Host Configuration Protocol (DHCP)

• IPX/SPX

• NetWare™ RPrinter Bindery mode

• NetWare PServer Bindery mode

• NetWare NPrinter NDS mode with NDPS support

• NetWare PServer NDS mode

• Ethernet

®

II, 802.3, 802.2, 802.2 SNAP Frame types

• Compatible with PCONSOLE, NWADMIN, PRINTCON, and

other Novell utilities

• NetBEUI

• Unix

®

Chapter 1 — Installing EasyLAN Wireless

6 EasyLAN Wireless User’s Manual

Identifying EasyLAN Wireless Model AW02 Components

Make sure you can identify the EasyLAN Wireless Model AW02

components on the back of your printer.

Antenna

Console-only

serial port

LEDs

Test

switch

Antenna

connector

EasyLAN Wireless Components: This illustration shows what EasyLAN Wireless Model

AW02 looks like when it is installed in a 3400e printer. To see the difference between an

EasyLAN Wireless Model AW01 and AW02, see “Identifying EasyLAN Wireless Models

AW01 and AW02” on page 82.

Identifying EasyLAN Wireless Components

Component Description

Antenna connector Attach the antenna to this connector.

Console-only

serial port

(DB9)

Use this “console-only” serial port only to configure EasyLAN

Wireless with the EasyLAN Network Setup configuration

wizard or with the console commands. For a list of required

serial communications values, see the table on page 12.

Test switch Use this switch to print a test label or reset EasyLAN Wireless.

For help, see “Printing Test Labels” on page 14.

LEDs Three LEDs indicate status and diagnostic information, as

described in the next table.

Chapter 1 — Installing EasyLAN Wireless

EasyLAN Wireless User’s Manual 7

Understanding the EasyLAN Wireless LEDs

LED Description

Orange Stays on when the printer is powered on. Blinks to indicate an

error.

Green and Yellow Provides information for the power-up diagnostic and network

activity:

Green Yellow Indicates

Off Off Network not active

Off On Reserved

Off Blink Reserved

On Off Reserved

Blink Off Reserved

On On Wireless network active

Blink Blink Wireless network data received

For a description of LED activity during the EasyLAN Wireless startup

sequence, see “Starting EasyLAN Wireless” on page 13.

Installing EasyLAN Wireless

When you first consider installing EasyLAN Wireless printers in your data

collection network, you should arrange for a site survey. An Intermec

representative analyzes the range of radio frequency devices in your facility

and determines the placement of the access points and printers with

EasyLAN Wireless. The site survey ensures that the coverage overlaps to

provide uninterrupted wireless communication at any location within your

building. This manual assumes that a site survey is complete and the

wireless network is installed in your facility.

This manual also assumes that you have loaded media and ribbon into the

printer and connected the printer to power. For help, see the printer quick

start guide.

If you are simply using the printer with EasyLAN Wireless in an ad-hoc

network, make sure that your PCs with 802.11b radios are configured.

Attaching the Antenna

For best performance, position the printer and antenna so that the antenna

has a line-of-sight exposure to the access point or the wireless device that it

communicates with.

To attach the antenna

• Screw the antenna onto the antenna connector, and then move the

antenna so that it points up.

Chapter 1 — Installing EasyLAN Wireless

8 EasyLAN Wireless User’s Manual

Orange LED

Green LED

Yellow LED

Test switch

Antenna

connector

These two antennas and the cable with base (shown on the next page) are

also available. To order them, contact your local Intermec representative.

Note: The cable supplied with these two antennas is only about 12 inches

long. You need to order an extension or adapter cable to connect these

antennas to the printer with the EasyLAN Wireless option.

2.4 GHz 5dbi Dual Flat Patch Antenna (P/N 067262): This antenna is recommended

for office corridors, hospital halls, and retail establishments.

2.4 GHz 5dbi Omnidirectional Antenna (P/N 063363): This antenna is recommended

for open areas, warehouses, and industrial sites. Designed for outdoor use.

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Intermec EasyLan AW02 User manual

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