RAM 2500 Owner's manual

Fifth Edition Rev 2

Printed in the U.S.A.

Ram is a registered trademark of FCA US LLC.

18DS-126-AE

OWNER’S MANUAL

2018

1500/2500/3500

RAM TRUCK

RAM TRUCK 1500/2500/3500

2018

VEHICLES SOLD IN CANADA

With respect to any Vehicles Sold in Canada, the name

FCA US LLC shall be deemed to be deleted and the name

FCA Canada Inc. used in substitution therefore.

DRIVING AND ALCOHOL

Drunken driving is one of the most frequent causes of

accidents.

Your driving ability can be seriously impaired with blood

alcohol levels far below the legal minimum. If you are

drinking, don’t drive. Ride with a designated non-

drinking driver, call a cab, a friend, or use public trans-

portation.

WARNING!

Driving after drinking can lead to an accident.

Your perceptions are less sharp, your reflexes are

slower, and your judgment is impaired when you

have been drinking. Never drink and then drive.

This manual illustrates and describes the operation of

features and equipment that are either standard or op-

tional on this vehicle. This manual may also include a

description of features and equipment that are no longer

available or were not ordered on this vehicle. Please

disregard any features and equipment described in this

manual that are not on this vehicle.

FCA US LLC reserves the right to make changes in design

and specifications, and/or make additions to or improve-

ments to its products without imposing any obligation

upon itself to install them on products previously manu-

factured.

TABLE OF CONTENTS

SECTION PAGE

1

INTRODUCTION ...................................................................3

2

GRAPHICAL TABLE OF CONTENTS ......................................................7

3

GETTING TO KNOW YOUR VEHICLE ...................................................13

4

GETTING TO KNOW YOUR INSTRUMENT PANEL .........................................167

5

SAFETY ........................................................................207

6

STARTINGANDOPERATING.........................................................291

7

INCASEOFEMERGENCY ...........................................................457

8

SERVICING AND MAINTENANCE .....................................................527

9

TECHNICAL SPECIFICATIONS ........................................................603

10

MULTIMEDIA ....................................................................621

11

CUSTOMER ASSISTANCE ............................................................689

12

INDEX..........................................................................675

1

2

3

4

5

6

7

8

9

10

11

12

INTRODUCTION

CONTENTS

䡵 INTRODUCTION .........................4

䡵 HOW TO USE THIS MANUAL ...............5

▫ Essential Information ......................5

▫ Symbols ...............................5

䡵 WARNINGS AND CAUTIONS ................5

䡵 VAN CONVERSIONS/CAMPERS ..............6

䡵 VEHICLE MODIFICATIONS/ALTERATIONS .....6

1

INTRODUCTION

Dear Customer, congratulations on selecting your new

vehicle. Be assured that it represents precision workman-

ship, distinctive styling, and high quality.

This is a specialized utility vehicle. It can go places and

perform tasks that are not intended for conventional pas-

senger vehicles. It handles and maneuvers differently from

many passenger vehicles both on-road and off-road, so

take time to become familiar with your vehicle. If

equipped, the two-wheel drive version of this vehicle was

designed for on-road use only. It is not intended for

off-road driving or use in other severe conditions suited for

a four-wheel drive vehicle. Before you start to drive this

vehicle, read the Owner’s Manual. Be sure you are familiar

with all vehicle controls, particularly those used for brak-

ing, steering, transmission, and transfer case shifting.

Learn how your vehicle handles on different road surfaces.

Your driving skills will improve with experience. When

driving off-road, or working the vehicle, don’t overload the

vehicle or expect the vehicle to overcome the natural laws

of physics. Always observe federal, state, provincial and

local laws wherever you drive. As with other vehicles of

this type, failure to operate this vehicle correctly may result

in loss of control or a collision. Refer to the “Driving Tips”

in “Starting and Operating” for further information.

This Owner’s Manual has been prepared with the assis-

tance of service and engineering specialists to acquaint you

with the operation and maintenance of your vehicle. It is

supplemented by Warranty Information, and customer

oriented documents. In the attached Warranty Booklet you

will find a description of the services that FCA offers to its

customers, the Warranty Certificate and the details of the

terms and conditions for maintaining its validity. Please

take the time to read all of these publications carefully

before driving your vehicle for the first time. Following the

instructions, recommendations, tips, and important warn-

ings in this manual will help assure safe and enjoyable

operation of your vehicle.

This Owner’s Manual describes all versions of this vehicle.

Options and equipment dedicated to specific markets or

versions are not expressly indicated in the text. Therefore,

you should only consider the information which is related

to the trim level, engine, and version that you have

purchased. Any content introduced throughout the Own-

er’s Information, that may or may not be applicable to your

vehicle, will be identified with the wording “If Equipped”.

All data contained in this publication are intended to help

you use your vehicle in the best possible way. FCA aims at

a constant improvement of the vehicles produced.

4 INTRODUCTION

For this reason, it reserves the right to make changes to the

model described for technical and/or commercial reasons.

For further information, contact an authorized dealer.

If applicable, refer to the Owner’s Manual Supplement for

related information.

NOTE: After reviewing the Owner’s Information, it should

be stored in the vehicle for convenient referencing, and

remain with the vehicle when sold.

When it comes to service, remember that your authorized

dealer knows your vehicle best, has factory-trained techni-

cians and genuine MOPAR® parts, and cares about your

satisfaction.

HOW TO USE THIS MANUAL

Essential Information

Consult the Table of Contents to determine which section

contains the information you desire.

Since the specification of your vehicle depends on the items

of equipment ordered, certain descriptions and illustra-

tions may differ from your vehicle’s equipment.

The detailed index at the back of this Owner’s Manual

contains a complete listing of all subjects.

Symbols

Some vehicle components have colored labels whose sym-

bols indicate precautions to be observed when using this

component. Refer to “Warning Lights and Messages” in

“Getting To Know Your Instrument Panel” for further

information on the symbols used in your vehicle.

WARNINGS AND CAUTIONS

This Owner’s Manual contains WARNINGS against oper-

ating procedures that could result in a collision, bodily

injury and/or death. It also contains CAUTIONS against

procedures that could result in damage to your vehicle. If

you do not read this entire Owner’s Manual, you may miss

important information. Observe all Warnings and Cautions.

1

INTRODUCTION 5

VAN CONVERSIONS/CAMPERS

The New Vehicle Limited Warranty does not apply to body

modifications or special equipment installed by van

conversion/camper manufacturers/body builders. U.S.

residents refer to the Warranty Information book, Section

2.1.C. Canadian residents refer to the “What Is Not Cov-

ered” section of the Warranty Information book. Such

equipment includes video monitors, VCRs, heaters, stoves,

refrigerators, etc. For warranty coverage and service on

these items, contact the applicable manufacturer.

Operating instructions for the special equipment installed

by the conversion/camper manufacturer should also be

supplied with your vehicle. If these instructions are miss-

ing, please contact your authorized dealer for assistance in

obtaining replacement documents from the applicable

manufacturer.

For information on the Body Builder’s Guide refer to

www.rambodybuilder.com. This website contains dimen-

sional and technical specifications for your vehicle. It is

intended for Second Stage Manufacturer’s technical sup-

port. For service issues, contact your authorized dealer.

VEHICLE MODIFICATIONS/ALTERATIONS

WARNING!

Any modifications or alterations to this vehicle could

seriously affect its roadworthiness and safety and may

lead to a collision resulting in serious injury or death.

6 INTRODUCTION

GRAPHICAL TABLE OF CONTENTS

CONTENTS

䡵 FRONT VIEW ............................8

䡵 REAR VIEW .............................9

䡵 INSTRUMENT PANEL .....................10

䡵 INTERIOR ..............................11

2

FRONT VIEW

Front View

1 — Hood/Engine Compartment 4 — Wheels/Tires

2 — Windshield 5 — Doors

3 — Headlights 6 — Exterior Mirrors

8 GRAPHICAL TABLE OF CONTENTS

REAR VIEW

Rear View

1 — Rear Lights 2 — Tailgate Handle

2

GRAPHICAL TABLE OF CONTENTS 9

INSTRUMENT PANEL

Instrument Panel

1 — Air Vents 4 — Instrument Cluster

2 — Instrument Cluster Display Controls 5 — Gear Selector

3 — Steering Wheel 6 — Radio

10 GRAPHICAL TABLE OF CONTENTS

INTERIOR

Interior

1 — Door Locks/Window Switches 4 — Radio Controls

2 — Seats 5 — Storage Compartment

3 — Gear Selector

2

GRAPHICAL TABLE OF CONTENTS 11

GETTING TO KNOW YOUR VEHICLE

CONTENTS

䡵 KEYS .................................18

▫ Key Fobs .............................18

䡵 IGNITION SWITCH .......................26

▫ Wireless Ignition Node (WIN) — If Equipped....26

▫ Keyless Push Button Ignition — If Equipped ....27

▫ Key-In-Ignition Reminder .................28

䡵 REMOTE START — IF EQUIPPED .............28

▫ How To Use Remote Start..................28

▫ Remote Start Abort Message ...............28

▫ To Enter Remote Start Mode ................29

▫ To Exit Remote Start Mode Without Driving

The Vehicle ...........................29

▫ To Exit Remote Start Mode And Drive

The Vehicle ............................29

▫ Remote Start Comfort Systems — If Equipped . . .30

▫ General Information .....................30

䡵 SENTRY KEY ...........................30

▫ Customer Key Programming ...............31

▫ Replacement Keys .......................31

▫ General Information .....................32

䡵 VEHICLE SECURITY ALARM ...............32

▫ To Arm The System ......................32

▫ To Disarm The System ....................33

▫ Rearming Of The System ..................34

▫ Security System Manual Override ............34

䡵 DOORS ...............................34

▫ Manual Door Locks ......................34

▫ Power Door Locks — If Equipped ...........36

▫ Keyless Enter-N-Go — Passive Entry .........36

3

▫ Automatic Door Locks — If Equipped ........40

▫ Child-Protection Door Lock ................40

䡵 SEATS ................................42

▫ Manual Front Seat Adjustment ..............42

▫ Manual Rear Seat Adjustment ...............44

▫ Power Driver Seat Adjustment — If Equipped . . .45

▫ Power Passenger Seat Adjustment —

If Equipped ...........................47

▫ Driver Memory Seat — If Equipped ..........48

▫ Heated Seats — If Equipped ...............51

▫ Ventilated Seats — If Equipped ..............53

▫ Manual Folding Rear Seats

(Mega Cab Models) ......................54

▫ Plastic Grocery Bag Retainers

(Regular Cab Models) ....................57

䡵 HEAD RESTRAINTS ......................57

▫ Front Head Restraint Adjustment ............58

▫ Rear Head Restraint Adjustment .............58

▫ Front Head Restraint Removal ..............59

▫ Rear Head Restraint Removal ...............59

䡵 STEERING WHEEL .......................60

▫ Tilt Steering Column .....................60

▫ Heated Steering Wheel — If Equipped.........61

䡵 DRIVER ADJUSTABLE PEDALS —

IF EQUIPPED ...........................61

䡵 MIRRORS ..............................63

▫ Inside Day/Night Mirror — If Equipped ......63

▫ Automatic Dimming Mirror — If Equipped .....63

▫ Automatic Dimming Mirror With Rear View

Camera Display — If Equipped .............64

▫ Outside Mirrors ........................65

▫ Driver’s Outside Automatic Dimming Mirror —

If Equipped............................65

▫ Power Mirrors — If Equipped ..............66

▫ Power Folding Outside Mirrors For Standard

And Trailer Tow — If Equipped .............67

14 GETTING TO KNOW YOUR VEHICLE

▫ Trailer Towing Mirrors — If Equipped ........69

▫ Heated Mirrors — If Equipped .............69

▫ Tilt Side Mirrors In Reverse — If Equipped .....70

▫ Illuminated Vanity Mirror — If Equipped ......70

䡵 EXTERIOR LIGHTS .......................71

▫ Headlight Switch .......................71

▫ Headlights ............................72

▫ Daytime Running Lights (DRL) — If Equipped . .73

▫ Multifunction Lever .....................73

▫ High/Low Beam Switch ..................73

▫ Automatic High Beam Headlamp Control —

If Equipped ...........................73

▫ Flash-To-Pass ..........................74

▫ Automatic Headlights — If Equipped .........74

▫ Parking Lights And Panel Lights .............75

▫ Headlights On With Wipers (Available

With Automatic Headlights Only) ............75

▫ Headlight Delay ........................76

▫ Lights-On Reminder......................76

▫ Fog Lights — If Equipped .................76

▫ Turn Signals ...........................77

▫ Lane Change Assist — If Equipped ..........77

▫ Cargo Light With Bed Lights — If Equipped ....77

▫ Battery Saver...........................79

䡵 INTERIOR LIGHTS .......................79

▫ Courtesy Lights .........................79

▫ Illuminated Approach ....................81

䡵 WINDSHIELD WIPERS AND WASHERS ........82

▫ Windshield Wipers ......................82

▫ Rain Sensing Wipers — If Equipped ..........84

䡵 CLIMATE CONTROLS .....................85

▫ Manual Climate Controls Without Touchscreen . .85

▫ Manual Climate Controls With A Touchscreen . . .89

▫

Automatic Climate Controls With A Touchscreen. . .93

▫ Climate Control Functions.................100

3

GETTING TO KNOW YOUR VEHICLE 15

▫ Automatic Temperature Control (ATC) —

If Equipped ..........................101

▫ Operating Tips ........................101

䡵 WINDOWS ............................104

▫ Power Windows — If Equipped ............104

▫ Wind Buffeting ........................107

䡵 POWER SUNROOF — IF EQUIPPED .........108

▫ Opening Sunroof .......................109

▫ Closing Sunroof ........................109

▫ Wind Buffeting ........................109

▫ Sunshade Operation .....................109

▫ Pinch Protect Feature ....................110

▫ Venting Sunroof — Express ................110

▫ Sunroof Maintenance ....................110

▫ Ignition Off Operation ...................110

䡵 HOOD ...............................111

▫ To Open The Hood .....................111

▫ To Close The Hood ......................111

䡵 TAILGATE .............................112

▫ Opening .............................112

▫ Closing ..............................112

䡵 GARAGE DOOR OPENER — IF EQUIPPED ....112

▫ Before You Begin Programming HomeLink .....113

▫ Programming A Rolling Code ..............114

▫ Programming A Non-Rolling Code...........115

▫ Canadian/Gate Operator Programming .......116

▫ Using HomeLink .......................118

▫ Security..............................118

▫ Troubleshooting Tips ....................118

▫ General Information .....................119

䡵 INTERNAL EQUIPMENT ..................120

▫ Storage ..............................120

▫ Cupholders ..........................131

▫ Electrical

Power Outlets ..................132

16 GETTING TO KNOW YOUR VEHICLE

▫ Cigar Lighter And Ash Receiver —

If Equipped ..........................136

▫ Power Inverter — If Equipped .............136

▫ Auxiliary Switches — If Equipped ..........137

䡵 PICKUP BOX ...........................138

▫ Cargo Camera — If Equipped .............139

䡵 RAMBOX — IF EQUIPPED .................140

▫ RamBox Integrated Box Side Storage Bins......140

▫ Locking And Unlocking RamBox ............142

▫ RamBox Safety Warning ..................143

▫ Bed Extender — If Equipped...............144

▫ Bed Rail Tie-Down System ................150

䡵 SLIDE-IN CAMPERS .....................151

▫ Camper Applications ....................151

䡵 EASY-OFF TAILGATE ....................152

▫ Disconnecting The Rear Camera Or

Remote Keyless Entry — If Equipped.........152

▫ Removing The Tailgate ...................153

▫ Locking Tailgate........................154

䡵 TRI-FOLD TONNEAU COVER —

IF EQUIPPED ..........................154

▫ Tri-Fold Tonneau Cover Removal ...........155

▫ Tri-Fold Tonneau Cover Installation ..........160

▫ Tri-Fold Tonneau Cover Cleaning ...........166

3

GETTING TO KNOW YOUR VEHICLE 17

KEYS

Key Fobs

Your vehicle uses either a wireless ignition node system or

keyless ignition system. The ignition system consists of a

key fob with a Remote Keyless Entry (RKE) and an ignition

switch. The keyless ignition system consists of a key fob

and Keyless Enter-N-Go button.

NOTE: The key fob may not be found if it is located next to

a mobile phone, laptop or other electronic device; these

devices may block the key fob’s wireless signal.

The key fob operates the ignition switch. Insert the square

end of the key fob into the ignition switch located on the

instrument panel and rotate to the desired position. It also

contains the key fob and an emergency key, which stores in

the rear of the key fob.

The emergency key allows for entry into the vehicle should

the battery in the vehicle or the key fob go dead. You can

keep the emergency key with you when valet parking.

To remove the emergency key, slide the mechanical latch at

the top of the key fob sideways with your thumb and then

pull the key out with your other hand.

NOTE: When using the emergency key to gain access to

your vehicle, be aware that the security alarm may be

triggered. Insert the key into the ignition and place the

ignition in the ON/RUN mode to disarm the security

system.

This Keyless Push Button Ignition key fob allows the driver

to operate the ignition switch with the push of a button, as

long as the key fob is in the passenger compartment. The

Keyless Push Button Ignition has four operating positions,

three of which are labeled and will illuminate when in

position. The three positions are OFF, ACC, and ON/RUN.

Key Fob Emergency Key

18 GETTING TO KNOW YOUR VEHICLE

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