Wiko 4G Owner's manual

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User guide

The contents of this manual may differ in certain respects

from the description of your phone depending on its software

version and your telephone operator.

CONGRATULATIONS !

You have just purchased your WIKO RIDGE 4G mobile

phone. This guide contains all the information needed

to use the phone so that you can quickly familiarise

yourself, we hope, with the world of WIKO.

The information contained in this manual may not be

disclosed to third parties or reproduced in any form

whatsoever without the express written consent of WIKO.

Trademarks

WIKO is a registered trademark of WIKO SAS.

Disclaimer

This manual has been prepared with the utmost care

and attention and is designed to guide you through the

functions and features of your device. However, the in-

formation and recommendations contained herein do

not constitute a guarantee under the Applicable law.

WIKO reserves the right to change or modify the infor-

mation contained in this manual at any time.

Limitation of Liability

All content and services accessible through this

device are the exclusive property of third parties and

are protected by the relevant laws (copyright, patent,

licence and/or other intellectual property laws). These

services are for your own personal non-commercial

use. It is not permitted to use any content or services

without prior written permission of the content

owner. You may not copy, publish, transfer, sell, create

derivative works or exploit in any manner or medium

any content or services displayed through this device.

THIRD PARTY CONTENT AND SERVICES ARE

PROVIDED “AS IS.” WIKO DOES NOT GUARANTEE

THE CONTENT OR SERVICES SO PROVIDED, EITHER

EXPRESSLY OR IMPLIEDLY, FOR ANY PURPOSE

WHATSOEVER. WIKO EXPRESSLY DISCLAIMS ANY

WARRANTIES OF MERCHANTABILITY OR FITNESS

FOR A PARTICULAR PURPOSE. WIKO DOES NOT

GUARANTEE THE ACCURACY, VALIDITY, LEGALITY,

OR COMPLETENESS OF ANY CONTENT OR SERVICES

MADE AVAILABLE THROUGH THE DEVICE.

WIKO has no control over the content and

services provided by third parties via networks or

transmission devices. Moreover, third-party services

may be terminated or interrupted any time without

notice. Therefore, WIKO makes no representation or

warranty whatsoever as to the availability of any third

party content or service and expressly declines any

responsibility for such termination or interruption.

WIKO cannot in any way be held responsible for

the processing and/or monitoring of third party

content and services accessible through this device.

Any question or request relating to the content

or services should be addressed directly to the

respective content or service provider.

An independent third party operator provides the SIM

card and the network or system (mobile or other) on

which this device operates. WIKO expressly declines

any responsibility in respect of the function, availability,

coverage, services, or network or system capacity

(mobile or other). The responsibility of WIKO and its

authorised after-sales service is limited only to the

cost of repair and/or replacement of the unit during

the warranty period.

WIKO IS NOT LIABLE IN THE CASE OF NEGLI-

GENCE, WHETHER CONTRACTUAL OR BASED ON

TORT, FOR ANY DIRECT, INDIRECT, INCIDENTAL

OR SPECIAL DAMAGE, LEGAL FEES, EXPENSES, OR

ANY OTHER DAMAGES RESULTING FROM THE USE

BY YOU OR ANY THIRD PARTY OF THE CONTENT OR

SERVICES ACCESSIBLE THROUGH THIS DEVICE.

SOME JURISDICTIONS MAY NOT ALLOW THE

EXCLUSION OF IMPLIED WARRANTIES OR THE

LIMITATION OF THE CONSUMER’S LEGAL RIGHTS,

THEREFORE THIS STATEMENT MAY NOT APPLY TO

YOU.

What’s in the Box :

1. WIKO RIDGE 4G mobile phone

2. AC adaptor

3. Micro USB cable

4. Hands-free kit

5. User guide

Getting to Know Your Phone

On-Off/Lock

Front camera

Volume +/-

Touch screen

Home

Return

Menu

Earpiece

Flash LED

Micro USB port

Camera lens

3.5 mm headphone jack

Loudspeaker

~ The buttons on your phone

Button

On/Off

Home

Menu

Return

VOLUME + / -

Press and hold the button to turn the phone on or off.

Press the button lightly to lock the touch screen.

Returns to the home screen and opens Google NOW (press and

hold the button).

Opens the list of recent applications.

Returns to the previous screen.Closes the onscreen keyboard.

Increases or decreases the call volume, the ringtone, music,

games and other audio functions.

Switch the ringtone to silent mode when the phone rings.



Function

Getting Started

~ Inserting the SIM cards

In order to use your telephone you need to

insert your SIM card. The slots are located

on either side of the mobile phone.

You may insert 2 SIM cards (1 Micro SIM + 1

Nano SIM), or 1 Micro SIM + 1 microSD card.

Insert the SIM cards following the diagrams.

1

2

~ Installing Memory Card

Your phones takes a MicroSD memory card of up to

64 GB.

Insert the microSD memory card following the diagram

below.

~ Charging the Battery



very low : the battery should be recharged because,

if the level is too low, it may shorten the life of the

battery.

Connect the charger to a power outlet and the micro

USB connector to the phone’s USB port.

The phone’s status indicator changes to red, indicating

that the device is charging.

Once the phone has finished charging, the status

indicator changes to green and you should unplug

the charger.

For more information, refer to the Safety Informa-

tion section.

~ Turning the Phone On and Off

To turn the phone on, press on the ON/OFF button and

hold it down until the phone begins to vibrate.

If your SIM card is locked, you must enter the correct

PIN code to unblock the SIM card when the phone is

powered up. Your PIN is supplied by your operator;

if you did not receive it or have lost it, please contact

them.

When the PIN is entered incorrectly three times, the

mobile phone is blocked and has to be unblocked

using your PUK (this is supplied with the SIM card;

if this is not the case, you should contact your phone

operator).

To turn the phone off, press and hold the ON-OFF but-

ton until the menu opens, then press on

Switch Off

.

Now press

OK



The phone vibrates when it is shut down completely.

Basic Operations

~ SIM Management



connection.

To modify the default settings, go to Settings > DEVICE

> Dual SIM Settings.

Now you can :

1. Personalise the informations on the SIM card by

clicking on the SIM Card you want to modify. You can

modify the name and the icon of the SIM card.

2. Set the default SIM* for voice and video calls, SMS/

MMS and internet data connection.

*You can still choose a different SIM when performing

an action, such as before making a call or sending

an SMS/MMS.

~ Network Connection



change SIM card(s) and re-start the phone, the

Access point settings menu will be brought up. Press

on

Select

.

Press on the name of the SIM card to display the list

of access points. Choose the one that matches your

operator’s by pressing on the button on the right, then

press on RETURN to go back to the previous

menu.

• APN Not Available

If your operator does not appear in the list or the list



manually. To do this, press on the button and en-

ter the information provided by your operator. Return

to the previous menu, then choose the APN that you

have just saved.

• Enabling Data Connection

To check your data connection settings :

1. Go to

Settings

>

WIRELESS & NETWORKS

>

More…

>

Mobile networks

>

Access point names

, then enable

the access point according to your operator/package.

2. Return to the menu WIRELESS & NETWORKS, verify

that the “Mobile data” button is activated.

 4G Service

If you have two SIM cards inserted, only one of them

can be enabled to receive the 4G service. You are

advised to enable SIM1 for the best performance. If

you want to change SIM, go to

Settings

>

WIRELESS

& NETWORKS

>

More…

>

Mobile networks

>

Network

Mode

>

4G

.

 Data Roaming

Note that for roaming SIM cards, you must enable the

data roaming in the

Settings

>Wireless & Networks >

Mobile Data > Enable Data Roaming. Otherwise, the

internet connection will be disabled by default.

~ Notications

Notication icons on the status bar

Connected to Wi-Fi

Bluetooth enabled

GPS in use

Voice call in progress

Call waiting

Missed call

Synchronising

New mail

Alarm on

Silent mode on

New voicemail

Signal strength

Connected to 4G

Connected to HSPA+ (3G++)

Connected to HSPA (3G+)

Connected to 3G

Connected to EDGE

Connected to GPRS

No signal

Roaming

Wi-Fi available

3G

4G





Notications Panel

Drag the status bar downwards to see details of all



received, upcoming calendar events, download status,

etc. will then be displayed. The name of the operator is

shown at the bottom of the panel.

Press on 

(applications that are running are still listed).



To close the panel, drag it upwards or press on

RETURN .

To access the settings panel, press on .

Shortcut : pull the notication downwards with

two ngers.

Downloading

Connected to computer

Battery level

New SMS or MMS

Airplane mode on

~ Using the Menus

The menus on your phone take the form of a

contextual menu or an options menu.

Contextual Menu

To bring up a contextual menu, press and hold on

an item on the screen: the contextual menu then

suggests various actions associated with the item.

For example, if you press and hold on an SMS, the

options for the message are displayed.

Note : not all items have a contextual menu. When you

press and hold on an item that does not have a menu,

nothing will happen.

Options Menu

To bring up an options menu, press on the icon

.

The options menu suggests actions or settings for



item as is the case for the contextual menu.

Note : some screens do not have options menus.

Safety Information

Please read this safety information carefully so that

you can use your phone in complete safety :

1. Children : Be very careful with children and your

phone.

A mobile phone contains a number of detachable

parts. Exercise great care when children are in close

proximity to the phone. The phone contains small

parts that could be swallowed or cause choking.

If your phone is equipped with a camera or lighting

device, do not use it too near children or animals.

2. Hearing : Prolonged listening at full power using a

lightweight headset or headphones can damage your

hearing. Reduce the volume to the lowest possible

level when listening to music or conversations. Avoid

high volumes over extended periods.

3. Driving : Exercise care when driving. Driving

requires maximum attention at all times in order to

minimise the risk of accidents. Using a mobile phone

can distract the user and result in an accident. You

must fully comply with the local regulations and

laws in force regarding the use of cell phones whilst

driving. You are not allowed to use the phone whilst

driving. A hands-free kit should not be regarded as an

alternative solution.

Flying :

Remember to turn your phone off when you are in a

plane (GSM + Bluetooth) as it may cause interference.

4. Hospitals : Turn your phone off near any medical

devices.

It is extremely dangerous to leave a phone switched

on near medical devices as it may cause interference.

You must observe any instructions or warnings in

hospitals and treatment centres.

Remember to turn your phone off in service stations.

Do not use your device in a petrol station near fuel.

It is dangerous to use your phone inside a professional

garage.

5. Electronic implants and pacemakers : Users who



implant must hold the phone on the opposite side to

their implant as a precaution when making a call.

If you notice that your phone is causing interference

with a pacemaker, switch it off immediately and

contact the manufacturer of the pacemaker for advice

on what action to take.

6. Fire hazard : Do not leave your device near heat

sources such as radiators or cookers.





7. Contact with liquid : Do not expose the phone to

liquid or touch it with wet hands : any damage caused

by water may be irreparable.

8. Use only WIKO-approved accessories. The use of

unauthorised accessories may damage your phone or

cause a safety risk.

9. Do not destroy the batteries and chargers.

Never use a battery or charger that has been

damaged.

Keep batteries away from magnetic objects as

the latter might cause a short-circuit between the

positive and negative terminals of your batteries and

permanently destroy the battery or phone.

As a general rule, you should not expose the batteries

to very high or low temperatures (below 0°C or above

45°C). Differences in temperature may reduce battery

autonomy and service life.

10. Shocks and impact : Handle and use your phone

with the utmost care.

Protect your phone : shocks and impact may damage

it. Some parts of your phone are made from glass and

might break if the phone is dropped or is subject to

severe impact. Avoid dropping your phone. Do not

touch the screen with sharp objects.

11. Electric shock : Do not try to dismantle your phone

as there is a very real risk of electric shock.

12. Maintenance : If you want to clean your handset,

use a dry cloth (do not use a solvent, such as benzene,

or alcohol).

13. Recharge your phone in a well ventilated area.

Do not recharge your device when it is resting on a

soft surface.

14. Damage to magnetic strips : Keep your phone

away from credit cards as they may damage the data

on the magnetic strips.

15. Do not use the mobile phone in the environment

at too high or too low temperature, never expose

the mobile phone under strong sunshine or too wet

environment. The suitable temperature for the phone

is -10°c to +45°c, the maximum charging temperature

declared by the manufacturer is +40°c.

16. Due to the used enclosure material, the GSM

mobile phone shall only be connected to a USB

Interface of version 2.0 or higher. The connection to

so called power USB is prohibited.

17. The power adapter is the disconnect device for

this equipment. The socket-outlet shall be near the

equipment and easily accessible.

18. This charger is for indoor use only, the charger

type is:

AREA COUNTRIES CHARGER TYPE

Area 1

France, Germany, Italy,

Portugal, Spain, Belgium,

Netherland, Switzerland,

Luxembourg, Poland,

Algeria

UD36A50100, output

voltage/current is

5.0V/1.0A

Area 2

UAE, Saudi Arabia,

Nigeria, Kenya

TN-050100B4, output

voltage/current is

5.0V/1.0A

~ Important operating guidelines

Batteries - SIM - Emergency calls - SAR - Repairs

1. To increase the life of your battery, only use WIKO

chargers and batteries. Replacing the battery with

a non-compliant model may result in the latter

exploding.

2.

guidelines in force for recycling used batteries and

phones.

3. Be careful not to crush or damage the battery,

as this could cause an internal short circuit and

overheating.

4. Do not take the battery apart.

5. The battery can be recharged several hundred times

before needing to be replaced. When it shows signs of

losing its power, it can be replaced.

6. If you do not use your mobile phone for an extended

period, remember to recharge the battery to optimise

its use time.

7. Do not throw batteries away with household waste:

recycle them in accordance with the manufacturer’s

guidelines. If the battery is damaged, contact the

after-sales service or the nearest authorised WIKO

dealer.

8. Unplug the charger from the wall socket when the

battery is fully charged in order to reduce your energy

consumption.

9. Do not leave the battery being charged for more

than a week as this might result in an overload and

reduce the life of the product.

10. Handle the SIM cards with care : wipe them with a

soft cloth if they appear dirty.

11. Emergency calls : the emergency numbers may

not be accessible on all mobile telephone networks,

in isolated areas or areas where there is no coverage;



12. Radio Frequency Exposure :

Your mobile phone has been designed and

manufactured in accordance with the international

guidelines (ICNIRP

1

) on exposure to radio frequencies.

These guidelines, which are based on various studies

and research, have been developed by independent



everyone who uses a mobile phone.

The safety information on exposure to radio waves



Absorption Rate). The international guidelines have

set this limit at 2W/kg*. The phone is used in standard

operating positions when being tested for its SAR.

1

International Commission on Non-Ionising Radiation

Protection

Although the SAR is determined using the highest



absorption whilst in operation may be well below the

maximum value.

A phone is designed to operate at different power

levels so that it only uses the power it needs to be

connected to the network.

In addition, all models of phone must undergo tests

before being marketed to ensure compliance with the

European R&TTE directive.

This directive publishes strict rules for guaranteeing

the safety of users and for preventing any risks to

health.

The maximum SAR value tested on this device when

used in its normal position at the ear is 0.291 W/kg and

0.575 W/kg when used close to the body, at a minimum

distance of 1.5 cm. It complies with the rules on

exposure to radio frequencies when used in its normal

position at the ear or at a minimum distance of 1.5 cm

from the body. The device uses a high-quality network





may be delayed until the connection is available. When

this is the case, be sure to follow the instructions

regarding the separation distance for establishing

the transmission. If you use a case, belt-clip or holder

for carrying the phone, it must not contain any metal

and should be kept at a minimum distance of 1.5 cm

from your body.

*The SAR limit for mobile devices is 2.0 watts /

kilogram (W/kg) averaged over ten grams of body

tissue. SAR values may vary according to the

standards for reporting information that are in force

in different countries.

Tips for Reducing Exposure Levels

We recommend that you use your phone in good

reception conditions in order to reduce the amount of

radiation received. It is advisable to limit the amount

of time you use the phone in underground car parks

and when travelling by car or train, etc.

Reception conditions are indicated by the bars that are

displayed on your phone : the more bars there are, the

better the reception quality.

We recommend that you use the hands-free kit to

reduce exposure to radiation.

To reduce the adverse effects of prolonged radiation

exposure, we advise teenagers to hold the phone away

from their lower abdomen, and that pregnant women

hold the phone at a distance from their stomach.

13. 



for repair, the phone will not be covered by WIKO’s warranty.

14. The IMEI code is the serial number used to identify

your device and for After-Sales support. There are







came in.



back, you will see a label with your IMEI code. (For

non-removable batteries, refer to the label on the

telephone’s rear casing.

NOTE

WIKO’s warranty does not cover normal wear and tear

(batteries, screens, keyboards, camera lenses, etc.).

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Wiko 4G Owner's manual

Wiko 4G Owner's manual

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