This trouble-shooting guide will help identify failed components. Before replacing a component that has been identi-
fied as faulty, double-check the wiring to and from the component, to ensure that the problem is not first caused by a
loose or open connection.
Inspection, testing and repair of electrical equipment should be performed only by qualified service personnel. Certain proce-
dures in this section require electrical tests or measurements while power is applied to the machine. Exercise extreme caution
at all times. If test points are not easily accessible, disconnect power, attach test equipment and reapply power to test. When
replacing electrical parts, disconnect power at source circuit breaker.
Problem: Machine will not turn on.
1. No power to dishmachine.
a. Check that service disconnect supplying power to the machine is ON.
b. Measure voltage at terminal block in lower control box. If no voltage exists, or the voltage does not match the voltage indi-
cated on the machine's data plate, seek the assistance of a qualified electrician.
Rinse booster tank must be filled with water before the heater is enabled to prevent damage to the heater element.
Problem: The temperature of the rinse water is too low, or the wash is being extended too often (when this feature is
enabled).
1. Incoming water pressure and/or temperature are not within required specifications. Check the temperature of the incoming
water. It must be 110°F minimum. Check the flow pressure of the incoming water (observe the indication on the pressure
gauge on the incoming water line when the incoming water solenoid valve is open). The pressure must be between 15 and 25
psi.
2. Rinse tank temperature setting is too low, or heater element has been disabled. It should typically be set at approximately
185°F, depending on the operating parameters at the particular installation. Confirm that the heater element has been enabled.
3. The rinse tank heating element is faulty. Using a clamp-type amp probe, measure the amperage through each coil of the
heater element wires. The amperage should be approximately equal through each coil. If not, replace the heater element. An
alternate method of checking the heater element is to first disconnect power to the machine, and then disconnect all wires at
the heater element. Measure the resistance of each coil of the heater element. The resistance measurements should be
approximately equal through each coil.
Problem: Machine will not fill or rinse.
1. The incoming water line is blocked, preventing water from entering the machine. Check and, if necessary, clean the Y-strain-
er on the incoming water line.
2. The incoming water solenoid valve is faulty. Replace solenoid valve.
Problem: Wash pump motor will not run.
1. The wash pump motor is faulty. If you hear the contactor engage when you try to manually run the pump and the pump
does not run, the pump motor is faulty and must be replaced. The motor contains integral thermal overload protection devices.
If the motor becomes hot from excessive loads, these devices open the electrical circuit within the motor and prevent the motor
from running. Before replacing the motor, allow it to cool so that the overload devices can reset themselves, and then re-test
the motor. If the motor still does not run, replace the motor.
Problem: Machine runs with the doors open.
1. Door switch is faulty. Disconnect the door switch leads and check for continuity between the two leads when the doors are
open. If continuity, replace door switch.
Problem: Machine will not drain. Drain mechanism does not move up or down.
1. Loose wire connection. Verify that all wire connections are tight.
2. Drain hole may be obstructed. Remove the obstruction.
3. Drain rod bent or binding. Repair the rod, or replace as necessary.
ES-2000HT INTL Installation & Operation Manual 7610-003-24-90
Issued: 07-10-2006 Revised: N/A
SECTION 4: TROUBLESHOOTING
COMMON PROBLEMS
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