Restore factory-set defaults ..................................................................................................... 235
Control-panel help ................................................................................................................ 236
Paper feeds incorrectly or becomes jammed ............................................................................ 237
The product does not pick up paper ........................................................................ 237
The product picks up multiple sheets of paper ........................................................... 237
The document feeder jams, skews, or picks up multiple sheets of paper ....................... 238
Prevent paper jams ................................................................................................ 238
Clear jams .......................................................................................................................... 240
Jam locations ........................................................................................................ 240
Auto-navigation for clearing jams ............................................................................ 241
Clear jams in the document feeder .......................................................................... 241
Clear jams in the output-bin area ............................................................................ 244
Clear jams in Tray 1 .............................................................................................. 245
Clear jams in Tray 2 or an optional 500-sheet tray ................................................... 247
Clear jams in the toner-cartridge area ...................................................................... 251
Clear jams in the rear-door and the fuser area .......................................................... 253
Clear jams in the duplexer ..................................................................................... 256
Change jam recovery ........................................................................................................... 262
Improve print quality ............................................................................................................. 263
Print from a different software program .................................................................... 263
Set the paper-type setting for the print job ................................................................ 263
Check the paper type setting (Windows) ................................................... 263
Check the paper type setting (Mac OS X) .................................................. 263
Check the toner-cartridge status .............................................................................. 264
Print a cleaning page ............................................................................................ 264
Visually inspect the toner cartridge .......................................................................... 265
Check paper and the printing environment ............................................................... 265
Use paper that meets HP specifications ..................................................... 265
Check the environment ............................................................................ 266
Check the EconoMode settings ............................................................................... 266
Try a different print driver ....................................................................................... 267
Set the individual tray alignment ............................................................................. 268
Improve copy quality ............................................................................................................ 269
Check the scanner glass for dirt or smudges ............................................................. 269
Calibrate the scanner ............................................................................................ 271
Check the paper settings ........................................................................................ 271
Check the paper size and type configuration ............................................. 271
Select the tray to use for the copy ............................................................. 271
Check the image-adjustment settings ........................................................................ 271
Optimize copy quality for text or pictures ................................................................. 272
Edge-to-edge copying ............................................................................................ 272
x ENWW