WHAT IS NOT COVERED:
• Kegco is not liable for any damage or other damages arising, directly or indirectly, from any defect in product
component part(s) or from its use.
• Kegco is not liable under this limited warranty or otherwise if:
o The product or any of its component parts have been subject to misuse, alteration, neglect, or accident.
o The product has not been installed in accordance with the applicable local plumbing and/or building
code(s) and/or regulation(s).
o The product has not been installed or maintained in accordance with Kegco’s printed instruction, or
installed with improper orientation, improper fastening, improper use of pipe dope/plubers putty or with
the use of any non-Kegco approved sealant.
o The product has not been continuously supplied with liquid or the liquid’s inlet temperature is above
Kegco’s recommended maximum temperature.
o The product experiences any pressure or flow interruptions, normal inlet pressure is outside of the
published specification for the product; is exposed to any condition that causes the product to turn on
before the air is purged from the product also known as a dry-fire.
o The product has been exposed to conditions resulting from floods, earthquakes, winds, fire, freezing,
lightning, or circumstances beyond Kegco’s control.
o The product has been removed from its original installation location.
o The product has been used for other than the intended purpose.
• The original owner, and not Kegco or its agent/representative, is liable for and shall pay for all field charges for
labor or other expenses incurred in the removal and/or repair of the product or any expense incurred by the
original owner in order to repair the product.
Subject to ther terms and conditions set forth in this limited warranty, if the product fails or leaks because of defects in
materials or Kegco’s workmanship during the applicable warranty period set forth above, the original owner should
contact Kegco for a Returned Merchandise Authorization (RMA). No returns will be accepted by Kegco without an RMA
number and Kegco assumes no responsibility for a product returned without an RMA number. Products should be
wrapped and packaged securely to avoid shipping damage. All shipments of parts from Kegco to the original owner to
replace defective components shall be made via normal ground transportation. If expedited shipment is required, it will
be provided at the original owner’s additional cost.
SERVICE FOR YOUR HOT DRAFT® TOWER:
With the purchase of your Kegco appliance, you can have the confidence that if you ever need additional information or
assistance, the Kegco Customer Service team will be here for you. Whatever your questions are about our products, help
is available. Just call us toll-free.
KEGCO PRODUCT CUSTOMER SERVICES:
Product Information, Part Orders and In-Home Repair Service: 888-980-4810