Trillium Talk To 616 General Information Manual

GENERAL lNFC9kMATlON

-.

Table of Contents

General Description Page

introduction .

System Components .

Key Service Unit . .

TalkToTM 6 16 Set . .

Door Answering . .

Power Fail Unit . .

. .

.

. .

.

Features

Standard Features . .

Optional Features . . . .

Technical Specifications

System Capabilities . . . . . .

Environmental Requirements .

Power Requirements . . . . .

Signaling

Number Plan’ . . . . . .

. . . . .

Connectors . . .

Ordering Information

Key Service Units . . . .

TalkToTM 6 16 Sets . . .

Door Answering Option . . .

Power Fail Transfer Option

Miscellaneous Parts . . . .

. .

. . .

, .

. . .

.

. .

. . .

. .

.

. .

.

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. . . . .

. . ._.

.

. . .

......

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5

6

7

12

1

GENERAL DESCRIPTION

Introduction

The Ta/kToTM 616 is a compact, reliable Electronic Key

Telephone System (EKTS) that can be used in a stand-

alone mode, behind a PABX, or with Centrex. The system

has a maximum capacity of six Central

Office/PBX/Centrex lines, sixteen telephone set extensions

and three intercom paths. Each telephone extension re

quires the use of a TalkTo proprietary telephone set. Two

versions of the set are available, one with handsfree opera-

tion, and one without.

The system employs solid state space division switching

with stored program control. The TalkTo 676 Set is avail-

able with or without handsfree operation and is equipped

with its own microprocessor. The overall operation of the

system is controlled by a microprocessor based in the Key

Service Unit (KSU). This technology ensures reliable system

communication, as well as user friendly service and feature

operation.

The system has a wide variety of standard features.

Other features are available as options. All are described

under Features. Any system programming for feature opera-

tion is entered at a control set using access codes and the

tone dial pad.

Installation is low cost, fast and effective, using a stan-

dard twenty-five pair connector, modular cords, jacks and

twopair cable, in a home run (star) configuration,

System Components

The main components of the TalkTo 616 System are a

Key Service Unit, and a TalkTo 676 Set. Door Answer and

Power Fail Transfer Units are available as options.

Key Service Unit (KSU)

The KSU is contained in a metal cabinet that is intended

to be mounted on a wall. The electronics in the cabinet

include the switching circuits, the CPU and power supply. A

small battery provides power to the program memory dur-

ing power fail conditions. The’ unit is powered by 11OV ac,

60Hz, from a commercial power outlet.

r

/I

3

i

The left and right KSU Cabinet side panels showing

switch and socket configuration.

The Central Office/PABX lines are connected using mod-

ular RJ type jacks and telephone sets are connected to the

KSU using a twenty-five pair industry standard connector

and modular RJ type jacks. A paging output and a music

source input use standard l/8 inch mini-jacks.

The KSU Cabinet also contains switches which aid fea-

ture programming and option selection, and an indicator

lamp which shows system status.

The KSU Cabinet is constructed from metal and is

designed for wall mounting on a wood panel. Keyhole slots

are provided on the side flanges to facilitate easy installa-

tion. The cabinet measures approximately 14 inches (356

mm) wide, 20 inches (508 mm) high and 3.5 inches (88

mm) deep.

2

GENERAL DESCRIPTION

The TalkTo 676 Set is intended for desk or table use, but

can be wall mounted using a special bracket available as

an option. The electronics in the Set, together with its

keyboard, provide the user with a friendly interface to the

system and its features:

TalkTo 616 Set The key complement of the Set includes:

l

Direct Station Select/Speed Calling

l

Direct Line Select (1, 2, 3, 4, 5, and 6)

l

Hold - hold

l

Conference - conf

l

Flash/Cancel - flash/cancel

l

Speed Calling - speed

l

Speaker on/off - speaker on/off

l

Microphone on/off - mic. on/olY

The TalkTo 616 Set ringer loudness and speaker volume

controls.

Status indicators are also included for Direct Line Select

1 through 6; Internal Line Status int; and Microphone on/off

mic. on/off. A personalized Page/Speed Call Directory is

also included.

Controls for ringer loudness and speaker volume are

situated on the left side of the Set. The handset is attached

to the base with a detachable modular cord. A second

cord, fitted with a modular RJ style plug is provided for

connecting the Set to the system.

The Set is moulded in beige and black plastic, and

includes rubber feet for normal desk or table top use. A

plastic bracket for wall mounting the Set is also available as

an option. The Set measures approximately 7 inches (178

mm) x 9 inches (229 mm) and stands about 3.5 inches (89

mm) high.

Station List -

Speed Calling List -

Ringer Control 1

Designation Card 71

Volume Control A f

Tone Dial Pad’

Direct Station Select (DSS) Keys

Speed Call Keys I

I

1 Redial

Hold

Microphone on/off

TakTo 676 Set keys and switch layout.

GENERAL DESCRIPTtDN

TalkTo 616 Set The key complement of the Set includes:

. . . The TalkTo 616 Set is intended for desk or table use, but

can be wall mounted using a special bracket available as

an option. The electronics in the Set, together with its

keyboard, provide the user with a friendly interface to the

system and its features:

l

Direct Station Select/Speed Calling

l

Direct Line Select (1, 2, 3, 4, 5, and 6)

l

Hold - ho/d

l

Conference - conf:

l

Flash/Cancel - flash/cancel

l

Speed Calling - speed

l

Speaker on/off - speaker on/off

l

Microphone on/off - mic. on/off

The TalkTo 616 Set ringer loudness and speaker volume

controls.

Status indicators are also included for Direct Line Select

1 through 6; Internal Line Status int, and Microphone on/off

mic. on/off. A personalized Page/Speed Call Directory is

also included.

Controls for ringer loudness and speaker volume are

situated on the left side of the Set. The handset is attached

to the base with a detachable modular cord. A second

cord, fitted with a modular RJ style plug is provided for

connecting the Set to the system.

The Set is moulded in beige and black plastic, and

includes rubber feet for normal desk or table top use. A

plastic bracket for wall mounting the Set is also available as

an option. The Set measures approximately 7 inches (178

mm) x 9 inches (229 mm) and stands about 3.5 inches (89

mm) high.

Direct Station Select (DSS) Keys

Speed Call Keys I

Station List -

, Redial

Speed Calling List

Ringer Control j

Designation Card

/I q

Volume Control

Tone Dial Pad’

/

Hold

M Speaker on/off

A Microphone on/off

TalkTo 676 Set keys and switch layout.

3

GENERAL DESCRIPTION

Door Answering

TalkTo 616 optional Door Answering feature allows one

or two doors to be equipped with intercom service. The

service is controlled by the Door Answer Unit, which is

connected to the KSU. Each door is equipped with a small

Door Answer Module which is connected to the Door

Answer Unit.

Door Answer Module: The module is moulded in plastic

and measures 4 inches (101 mm) X 5 inches (127 mm) X

1.5 inches (38 mm) deep, and is fitted at the door requiring

intercom service. The front cover can be detached during

installation to give access to the screw slots, and two screw

terminals. The front cover contains a push button, a loud-

speaker, microphone and associated electronics. Connec-

tion to the Door Answer Unit is made using a two wire

cable, connected to the two screw terminals.

The Door Answer Module and wall mounting base.

Door Answer Unit: This is a small metal cabinet measur-

ing approximately 6.25 (158 mm) inches x 8 inches (203

mm) high and 2 (50 mm) inches deep, designed for wall

mounting adjacent to the KSU. It contains controls for two

Door Answer modules. A modular RJ type jack is provided

for making connections to the KSU. A small four position

screw terminal strip provides connection for the wires from

two Door Answer Modules (1 pair to each door). Keyhold

slots are incorporated into the side flanges of the cabinet to

facilitate easy installation on a wooden backboard.

Power Fail Transfer Unit

The T&To 616 Power Fail Transfer Unit is a small metal

cabinet measuring approximately 3.5 inches (88 mm) x 4-5

inches (l/4 mm) high and 1.5 inches (38 mm) deep. It is

designed to be wall mounted adjacent to the KSU. Keyhold

slots are incorporated into the side flanges of the cabinet to

facilitate easy installation.

Connection is simple - two sets of four modular RJ type

jacks are provided, one set through which two Central

Office lines are connected, and one for connecting single

line telephones. Two small connectors are provided. One

connects the power fail supply from the KSU, and the

second relays the same supply to another Power Fail

Transfer Unit, if six telephones are required in a power fail

situation.

4

FEATURES

The T&To 676 system is equipped with a wide range of

standard features. The only options are:

TalkTo 676 Set, which is available with or without hands-

free operation.

Door Answering, which requires the addition of a Door

Answer Unit, and up to two Door Answer Modules.

Power Fail Transfer, which requires the addition of Power

Fail Transfer Units and up to six regular telephones.

X X X

Standard Features

Add-On Conference

The TalkTo 676 system provides 3 party conferencing.

The conference may include 3 TalkTo stations, 2 TalkTo

stations plus 1 Central Office (CO) line, or 1 TalkTo station

plus 2 CO lines.

All Page

Each TalkTo 616 Set user can make a paging announce-

ment, using a single key, through the speakers of all other

Sets. An alert tone precedes the announcement.

Automatic Intercom Path Selection

The TalkTo 616 System has 3 intercom paths, one of

which is selected automatically each time a request for

intercom service is initiated.

Automatic Privacy

Prevents all other users from entering or listening to your

CO or intercom call.

Background Music

When a TalkTo 676 Set is not in use, the user may

choose to listen to music. To enable this feature, dial Jc4.

Music is heard through the Set’s speaker. A customer

provided music source must be connected to the music

interface jack.

Call Hold

Allows a Set user to place a call on hold, go on-hook, or

use the TalkTo Set for another call. This call can be picked

up at any other Set. When the call is placed on hold, the

Ta/kTo Set user receives a visual indication (flashing) for the

line on hold.

Direct Station Selection

Each TalkTo 676 Set is equipped with 15 direct station

select keys. When a DSS key is pressed the system autc-

matically dials the number of the Set to which the key is

assigned.

Discriminating Ringing

Allows a Set user to distinguish between incoming CO

calls and intercom calls.

Do Not Disturb

Disallows internal calls from ringing at a TalkTo 616 Set.

This feature is enabled when the Set user dials *9. To

return the Set to normal, dial *CS,again. In the DND mode,

the user may use the Set for outgoing calls in the normal

manner. I

Exclusive Hold with Indication

A CO call may be placed on exclusive hold (by pressing

hold key twice). This prohibits the call from being retrieved

from any other Sets. With exclusive hold, the CO line

indicator has a very fast distinctive flash rate.

External Loudspeaker Paging

A connector provides an interface to an external paging

system. If connection is made, all TalkTo 676 Sets are

allowed access to a customer provided external paging

system. After dialing the access code (59) the Set user

hears a short tone indicating that the TalkTo 6 76 Set is now

connected to the paging equipment, and the paging an-

nouncement can begin.

Flash/Cancel Key

This key may be programmed as a calibrated flash hook

or as cancel. As flash, each time the key is pressed, a

timed flash will be sent to the CO or PABX, to access

custom calling features. This calibrated flash may be pro-

grammed for 250ms, 500ms IOOOms or 2000ms.

As cancel, an external call may be terminated by press-

ing the cancel key without replacing the handset in the

cradle.

Flexible Ringing Assignment

Each CO line may be programmed to ring all TalkTo 676

Sets, or selected Sets.

Hold Recall

A Set user that has placed a call on hold, will receive an

audible signal (from the Set’s speaker), after a program-

mable interval (1, 2, 3 or unlimited minutes).

I-Hold Indication

The indicator for the CO line placed on hold at your Set

will have a faster flash rate to those lines held at other Sets.

My-Line Indication

Indication that allows the user to distinguish between the

user’s line and other lines. The indicator for the CO line in

use gives a winking flash.

FEATURES

Last Number Redial

Allows last number dialed at each TalkTo 616 Set to be

stored and later redialed automatically upon request by

pressing the redial key.

Meet-Me Answer

Any

TalkTo

616 Set can answer all page by dialing the

access code - Jc 1.

Microphone On/Off

The mic.

on/of7

switch allows the’ user to disable the

microphone at any time.

Multi-Line Pickup and Transfer

All Sets may originate and receive CO calls, and may

initiate transfers.

Music On-Hold (MOH)

When a CO call is placed on hold, the caller hears music

provided an external music source is connected to the

music input jack.

Music: On-Hold/Background Interface

A i/8 inch mini-jack is provided on the KSU for connect-

ing an external music source to provide Music On-Hold and

Background music for the system.

Night Transfer

When in the night mode, all C.O. calls are routed to

selected Sets programmed for this purpose. To place sys-

tem in the night mode, dial *9 from the control Set

(number 10). To remove from night mode, dial 368 from the

control Set.

On-Hook Dialing .

All

TalkTo

676 Set users may dial with the handset

on-hook.

Outgoing Call Restriction

Each

TalkTo

616 Set may be programmed to disallow

outgoing calls.

Paging - Individual (Tone First)

A voice call can be made to an individual Set and is

preceded by an alert tone. Answer back is completely

handsfree, and the conversation is fully duplex. At a

TalkTo

616 Set without the handsfree option, the call is originated

using the handset. If the Set is equipped with the handsfree

option, the call can be originated using the handset or

microphone.

PBX Pause

When the

TalkTo

616 system is used behind a PABX,

the digits 7, 8, 9, and 0 may be programmed to initiate a

three second pause when dialed as the first digit. This

pause allows second dial tone to be returned when dialing

out to a CO line.

Private CO Line

CO line number 1 can be made exclusive to one Set only

by programming. The private CO line cannot be answered

or accessed from any other Set.

Speakerphone

The

TalkTo

616 Set (handsfree model) provides the user

with the convenience of originating or receiving calls and

talking, without having to use the handset.

Speaker Volume Control

A slider controls the volume of the speaker output of the

Set.

Speed Calling Common

All Sets have access to 40 common speed call numbers,

each up to 16 digits maximum, using access codes. Pro-

gramming of numbers is simple, using the Control Set

(number 10). A mixture of speed call and manually dialed

numbers can be made. Two speed call numbers may be

linked together.

Speed Calling - Private

Each

TalkTo

616 Set has access to 10 private speed call

numbers, each up to 16 digits maximum, using a single key.

Programming of numbers is simple, using the individual Set.

Access codes to PABX custom features may be stored in

place of directory numbers. Mixtures of speed call and

manually dialed numbers can be made. Two speed

call

numbers may be linked together.

Toll Restriction

Each

TalkTo

616 Set may be programmed to disallow

toll calls. The system will restrict on O/l for the first dialed

digit, and if more than 7 digits are dialed.

Tone Ringer Control

A 3-position slide switch controls the loudness of the tone

ringer.

Optional Features

Door Answering

The addition of a Door Answer Unit, and two Door

Answer Modules provides intercom service at the two doors

where the modules are installed.

Pressing the button on the door module causes a distinc-

tive tone to be heard at all the

TalkTo

616 Set speakers.

Lifting the handset and depressing CO Line Key number 6

allows the Set user to converse with the person at the door.

Power Failure Transfer (PFT)

One Power Fail Transfer unit provides PFT for 4 CO lines,

provided four single line telephones are also installed. If

power to the KSU fails, the 4 CO lines will be automatically

switched to the 4 industry standard telephones. A second

unit may be added to provide another 2 power fail pro

tected telephones.

6

System Capabilities

C.O. / PBX lines 6 (5 if door answer option is installed)

TalkTo 6 16 Sets 16

Intercom Speech Paths 3

Door Modules 2 maximum

Power Fail Transfer 4 C.O./PABX lines to 4 single line telephones, if power fail

transfer option is provided using one PFT unit. A second

unit can be added.

Station Loop Limit 105 ohms (equivalent to 2000 feet 24 AWG)

All stations are home run

C.O. Loop Limit 1500 ohms

Paging Output Level 300 mVrms 700 ohms load

Music input Level

Environmental Requirements

Temperature (operating)

Relative Humidity

50 mVrms

0°C to 40°C (32°F to 104°F)

90% or less, non-condensing

Power Requirements

AC - 115 Volts i IO % (50/60 cycle) 1 Amp max load

Signaling

DTMF - The system will only recognize standard DTMF signals, and is not compatible with rotary dialing.

Rotary - Requires the use of a KSU with Tone to Pulse conversion

Numbering Plan

TalkTo 616 Set numbers 10 -25

Control Set is number 10

KSU

Connectors

Line 1.2

Line 3.4

Line 5.6

TalkTo 616 Set

10 to 21

22 to 25

Door Answer

Power Fail Transfer

Modular RJ Type Jack

4 wires

25 pairs

4 wires

6 wires

4 wires

Music Input

External Paging Output

Door Answer Unit

Power Fail Transfer Unit

l/8 inch Mini Jack

Modular RJ Type Jack

Screw Terminals

6 wires

(to KSU)

(To Door Modules)

CO. Lines

Power Fail Telephone

Inputs

Modular RJ Type Jack

Modular RJ Type Jack 4 wires

2 wires

Design and specifications subject to change without notice.

7

Specifications

b

I

,

El

I 4

13.34”

I I

TalkTo 616 KS&Tone Cabinet - Dimensions

8

Specifications

L

3.5” (88mm)

i.

I I I I

+.-----

7.0” (17mm) ~

TalkTo 616

Set - Dimensions

9

Specifications

- 6.26” (159mm)

-I

- 5.31” (135mm)

I

I-

Door Answer Unit - Dimensions

1 Door Answer Module - Dimensions

b 3.89” (99mm)q 1.57” (40mm)

10

Specifications

- 3.54” (90mm) -

I---

2.63” (67mm)

Power Fail Transfer Unit - Dimensions

ORDERING INFORMATlON

Each T&To 6 16 system requires the following:

l

One Key Service Unit.

l

A number of TalkTo 616 Sets, up to 16 maximum.

l

One Door Answering Unit (optional).

l

One or two Door Answer Modules (optional).

l

One Power Fail Transfer Unit (optional).

Description

TalkTo 616

KSU (Tone C.O. lines)

TalkTo 616 KSU (Rotary or Tone CO. lines)

TalkTo 6 16 Set

TalkTo 6 16 Handsfree Set

Door Answer Unit

Door Answer Module

Power Fail Transfer Unit (For 4 C.O. lines)

TalkTo Set Wall Mount Bracket

Part No.

90-0050

90-0054

90-0056

go-005

1

go-0057

90-0058

90-0052

go-0059

Key Service Units

If the C.O. service is strictly tone (DTMF) only, order KSU

part number 90-0050. This unit will not recognize rotary

dialing.

If the CO. service is rotary dialing, order KSU part

number 90-0054.

TalkTo 616 Set

All 616 system stations must be equipped with TalkTo

676 Sets. There are two versions of the set, one with

handsfree operation, and one without. The number of sets

may not exceed eight total. Part numbers for the sets are:

l

TalkTo 676 Set 90-0056

l

TalkTo 616 Set 90-0051

(with “handsfree” operation)

Door Answering Option

Door answering option allows intercom service to two

doors to be added to the basic 616 system. If the option is

required, order one Door Answer Unit part number

90-0057, and one or two Door Answer Modules, part

number 90-0058. The number of Door Answer Modules

depends on whether service to one or two doors is re-

quired.

Power Fail Transfer Option

This option allows single line service for the four CO.

lines, in the event of a power failure to the KSU. Few

industry standard telephone sets are required for this option

and are not supplied with the PFT unit.

A second PFT unit can be connected to the first, to

provide power fail service to another two telephones which

are not supplied with the PFT option.

Miscellaneous Parts

The do-it-yourself homeowner who wishes to install the

system, will require a number of Modular Telephone Exten-

sion Cords to complete the hook-up of the telephone sets

and options. These are readily available through any retail

store selling telephones and accessories.

Disclaimer

There are no warranties which extend beyond the desc-

ription on the face hereof. Manufacturer disclaims any

implied warranty of merchantability or fitness for a

particular purpose.

12

INSTALLATiON PROCEDURES

TRSLLS(JM

telephone systems

Table of Contents

FCC Requirements and Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Introduction

Preparation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4

Pre-installation Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Installation

KSU Installation.. ................................. .._ ...................... 5

Station Wiring Method 1. ............................................. .

Station Wiring Method 2.. ......................................... .10

Central Office/PBAX Line Connection ......................... 10

Music Input ............................................................... .I1

Paging Output.. ......................................................... .ll

Door Answer Option ..................... . ........................... .ll

Power Failure Transfer Option .................................... .13

System Programming

Preparation.. .............................................................. .18

Programming Mode .................................................. .18

Initial Programming.. ................................................. .18

Reprogramming.. ...................................................... .18

Feature Programming.. ............................................. .18

Individual Feature Programming

Hold Recall - Pulse Duration - Flash Cancel ......... 19

C.O./PABX Line.. ...................................................... .19

Incoming Call Only - By Line.. ............................... .20

Outgoing Call Restriction - By Station.. .................. .20

Night Transfer and Private Lines - By Station.........2 0

Flexible Ringing - By Station and CO. Line.. ......... .21

Calibrated Flash/Cancel ............................................ .21

Pause on Number.. .................................................. .21

Operating Mode ........................................................ .21

Speed Calling - Common Numbers,

Programming.. ........................................................... 21

Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

23

FCC Requirements

The Federal Communications Commission (FCC)

has established rules which permit the Trillium Telephone

Systems Talk75 616 Electronic Key Telephone System to be

directly connected to the telephone network. A jack is pro-

vided by the telephone company. Jacks for this type of

customer provided equipment will not be provided on par-

ty lines or coin lines.

If the system is malfunctioning, it may also be caus-

ing harm to the telephone network; the system should be

disconnected until the source of the problem can be deter-

mined and until repair has been made. If this is not done,

the telephone company may temporarily disconnect

service.

The telephone company may make changes in its

technical operations and procedures; if such changes

affect the compatibility or use of the system, the telephone

company is required to give adequate notice of the

changes.

Service Requirements

In the event of equipment malfunction, all repairs

will be implemented by Trillium Telephone Systems. It is

the responsibility of users requiring service to report the

need for service to Trillium Telephone Systems or to one

of their authorized agents.

Company Notification

Before connecting the TalkTo 616 Electronic Key

Telephone System to the telephone network, the telephone

company must be provided with the following:

l

Your telephone number

l

The FCC Registration Number

l

The Ringer Equivalence Number

l

The USOC jacks required.

The FCC Registration Number, and the Ringer

Equivalence are indicated on the System label.

The jacks for the system are:

l

Lines one and two - RJ14C.

l

Line three and four - RJ14C.

l

Lines five and six - RJ14C.

Warnings

Radio Frequency Energy

The

TalkTo

616 Electronic Key Telephone System

generates and uses radio frequency energy and if not

installed and used properly, that is, in strict accordance

with manufacturer’s instructions, may cause interference

to radio and television reception. It has been type tested

and found to comply with the limits for a Class B com-

puting device in accordance with the specifications in Sub-

part I of Part 15 of FCC rules which are designed to pro-

vide reasonable protection against such interference in a

residential installation. However, there is no guarantee that

interference will not occur in a particular installation. If this

2

equipment causes interference to radio or television recep-

tion, which can be determined by unplugging the

Talk75

676 Key Service Unit (KSU), from electrical power, the user

is encouraged to try to correct the interferences by one

of the following measures:

l

Re-orient the receiving antenna.

l

Relocate

TalkTo

676 units with respect to the receiver.

l

Move

TalkTo

676 units away from the receiver

If necessary, the user should consult the supplier

or an experienced radio/television technician for additional

suggestions. The user may find the following booklet,

prepared by the Federal Communications Commission,

helpful: “How to Identify and Resolve Radio-n/ Interference

Problems’! This booklet is available from the U.S. Govern-

ment Printing Office, Washington, DC 20402, Stock No.

004-000-00345-4,

Hearing Aid Compatibility

‘This telephone is not hearing aid-compatible as is

defined in Section 68.316 of Part 68 FCC Rules. As such,

the FCC rules prohibit the use of this telephone in the

following locations:

a) Coin telephones.

telephones whether

semi-public location

club).

All new and existing coin-operated

located on public property or in a

(e.g. drugstore, gas station, private

b) Emergency use telephones. Telephones “provided for

emergency use” include the following:

1) Telephones in places where a person with impaired

hearing might be isolated in an emergency, including but

not limited to, elevators, automobiles, railroad or subway

tunnels, and highways.

2) Telephones specifically installed to alert emergency

authorities, including, but not limited to, police or fire

departments or medical assistance personnel.

3) Telephones needed to signal life-threatening or

emergency situations in confined settings, including, but

not limited to, rooms in hospitals, residential health care

facilities for senior citizens convalescent homes, and

prisons. A telephone is not needed to signal life-threatening

or emergency situations if an alternative means of signall-

ing such a situation is available.

c) Telephones frequently needed by the hearing impaired

1) Any telephone on which calls may only be paid for by

credit card or other pre-arranged credit. Each such

telephone must be hearing aid-compatible unless a hear-

ing aid-compatible coin-operated telephone providing

similar services is nearby and readily available.

2) Any telephone made available at the work station of a

hearing-impaired employee for use by that employee in

his or her employment duty. An employee’s “work station”

is defined as the location within a workplace where that

employee is usually found in the course of his or her

employment duties.

3) Any telephone, including internal extensions and

telephones restricted to local calling areas, made available

for use by the public in places of business or buildings

in which visits by the public are reasonably expected.

Examples include, but are not limited to, telephones

located in lobbies of hotels or apartment buildings;

telephones in stores, which are used by patrons to order

merchandise: telephones in public transportation terminals

which are used to call taxis or to reserve rental

automobiles.

4) Any telephone in a hotel or motel room. Provided that,

if at least ten percent of the rooms in a hotel or motel are

equipped to accommodate a hearing impaired customer,

the hotel or motel need not purchase or install a compat-

ible telephone when it replaces a telephone. A room is

equipped to accommodate a hearing impaired customer

if (1) it contains a permanently installed hearing aid-

compatible telephone; or (2) it contains a telephone which

will accept a plug-in hearing aid-compatible handset,

which shall be provided to the hearing impaired customer

by the hotel or motel; or (3) the room contains a jack into

which a hearing aid-compatible telephone provided to the

customer by the hotel or motel may be plugged (i.e., in

addition to a permanently installed telephone which is not

hearing aid-compatible).

If fewer than ten percent of the rooms in a hotel or motel

are hearing aid-compatible, when replacing a telephone

the hotel or motel must, until the ten percent minimum is

reached: (1) replace it with a hearing aid-compatible

telephone, or (2) procure and maintain a plug-in hearing

aid-compatible telephone handset which it will provide to

a hearing impaired customer upon request at check-in.

5) Any telephone in the locations listed in (b) (3) in which

an alternative means of signalling a life-threatening or

emergency situation is not available.

.:: * * *

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Trillium Talk To 616 General Information Manual

Trillium Talk To 616 General Information Manual

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