Nayax VPOS Touch User manual

Type
User manual
VPOSTouchManual
ProprietaryofNayax©AllrightsreservedPage1
VPOSTouchManual
Lastupdated:17Jan2018
Table of Contents
1
Introduction...................................................................................................................2
2
Safety&HandlingInstructions......................................................................................3
2.1
EnvironmentalGuidelines......................................................................................3
2.2
VPOSTouch............................................................................................................3
2.3
CleanningInstructions...........................................................................................3
2.4
Repairs....................................................................................................................3
3
Specifications.................................................................................................................4
4
DeviceComponents......................................................................................................6
4.1
FrontPanel.............................................................................................................6
4.2
Backside.................................................................................................................6
4.3
Cables.....................................................................................................................7
4.4
VPOSTouchConnectorScheme............................................................................7
4.5
AdditionalAccessories...........................................................................................8
5
Packaging.......................................................................................................................9
6
InstallationInstructions...............................................................................................10
6.1
Uninstall...............................................................................................................10
7
OperatingandTesting.................................................................................................11
8
TechnicianMode.........................................................................................................12
8.1
TechnicianModeCommands..............................................................................12
9
Appendix1‐FCC&ICRegulations..............................................................................14
VPOSTouchManual
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1 Introduction
Acompletetelemetryandcashlesspaymentsolutionideallysuitedfortheunattended
machines’market.
Deviceacceptsallcashlesspaymentsandproccessingmethodinrealtime:
DebitandCreditCards
Mobile,NFCPayments
PrepaidcardsandClosedenvironmentsolutions
Swipe,ContactandContactless
Benefitfromeasyinstallation,clearance,monitoringandmanagement.
Nayaxdevlopsacompletemanagementsystemthatincludes:
Transactionmonitor
Machinemanagement
InventoryManagement
AlertandEventsystem
ReportSuite
BIsystem
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2 Safety&HandlingInstructions
IMPORTANT:PleasereadthismanualcarefullybeforeusingtheVPOSTouch.
2.1 EnvironmentalGuidelines
Donotuseinlocationswhenyouhaveariskofburnoutordirect,intensesunlight
Donotexposetheproducttocorrosivegas/liquidsofanytype
Deployinnoncondensingconditions
2.2 VPOSTouch
Additionalfeatures:
TheVPOSTouchhasnobatteryandreceivespowerviaitsconnectiontothe
vendingmachine
Strongshockorvibrationstothedevicemaycausefailure
Disassemblyisstrictlyprohibited
2.3 CleanningInstructions
Useasoft,drycloth
Useasmallamountofalcoholifthecaseisverydirty
Pleasedonotuseorganicsolventssuchasthinnerandbenzene
2.4 Repairs
Tomaintainthewarranty,donottrytofixityourself
ifthedevicedoesnotworkproperly,foranyreason,pleasecontactNayax
support:[email protected]
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3 Specifications
Installationenvironment
OperatingTemperature20Ԩ‐55Ԩ‐22°F‐122°F
StorageTemperature30Ԩ‐85Ԩ‐40°F‐142°F
Humidity25%‐95%(noncondensing)
Dust&WaterResistanceIP55
FlammabilityV03MMUL94V0
PhysicalDimensions
Height105mm4.1inch
Width 84.7mm3.3inch
Depth 48.1mm1.9inch
Weight285grams10ounces
Interface&Management
DisplayScreenColorTouchLCDDisplay2.4inchIPS
320x240Pixels+4LEDs+6softtouchbuttons
VoiceSpeaker+Buzzer+BuiltinMicrophone
PowerSupply OperatingVoltage:DC1240V,AC‐Option
Power<10WattFromVendingMachine
PowerconsumptionFromVendingmachineMax:400mA@24VDC
RecommendedExternalPowerSupply:24VDC/2Amp.
RFContactlessInterfaceFrequency‐13.56MHz,MIFARE,NFC,HID
Camera3MPixels
ExternalInterface
MiniUSB(Host/Device),Ethernet
InternalFlash64MB+32MB,MicroSDCard,SDRAM32MB
Optional:Bluetooth&WiFi
Antenna
Frequency=13.56MHz
OperationTemperature=‐20°Cto85°C
Humidity=NonCondensing65°C95%RH
RoHScompliant
GlassAntiVandalwithGorillaGlass
RS2322*RS232TTLlevelmanageable(software)
PulseInput/Output6in/outinterfaces+1input(Inhibit)
LANRJ11
Sensors1Dooropen&1Temperature
3GModemGSM/GPRS/CDMA
VendingMachineProtocolsMDB(+DEX/DDCMP)/Pulse/VCCS/ccTalk/JVMA
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ReaderWriter
Contact
100,000insertioncycles
EMVLevel1‐Certified,Level2‐Undercertification
ContactEMVL24.3f‐Visa,MC,JCB,Amex,CUP
Contactless
EMVLevel1‐Certified
FeliCa‐Certified
EMVLevel2‐Undercertification:
VisaPayWave2.1.3b
MasterCardPayPass3.1.1
JCB‐J/Speedy1.3
DiscoverDPass1.0
UnionPayQuickPass1.0.2
AmExExpressPay3.1
InteracFlash1.5
MagneticStripeISO7811andJISITracks1,2,3
JISII
OtherCardsSupportedNFC,MIFARE,HIDiClass
Warrenty
Timeframe1year
TouchScreen60,000[Hours]
Contact100,000[Hours]
MagneticStripeHead1,000,000passes
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4 DeviceComponents
4.1 FrontPanel
FrontPanelColor‐Yellow/Black
4.2 Backside

TouchButtons
DisplayTouchScreen
&Contactless
StatusDisplayLED
MagneticStripe
Camera
ContactSlotstripe
M4x4mm
TypicalHole
LAN
SIM
S
p
eaker
SAM
SDCard
CableConnector
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4.3 Cables
TherearemanyconfigurationstotheVPOSTouchcables.Nayaxdevelopsdifferent
cablestofitdifferentmachines
Pleaseviewthedifferentcableoptions:
ImageDescriptionConnectto
MDB
MDBatvendingmachines
Dex
Dex
RS232DB9Female
Serial
VPOSTouch
Nayax
VPOSTouch
4.4 VPOSTouchConnectorScheme
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4.5 AdditionalAccessories
RecliningSpacer
Angle=7.5degrees
BackPlate&
DrillingTemplate
ProtectiveBox
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5 Packaging
VPOSTouchComponents:
VPOSTouchinBubbleWrap
Cable
Package
VPOSTouchOpenPackageVPOSTouchClosePackage
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6 InstallationInstructions
Therearetwoinstallations’options:insideandoutsidethemachinedoor.
Option1‐Installationinsidethemachine
IntheeventthemachinehasawindowinthedoorinwhichtheVPOSTouchcanbe
placed:
1. Openmachinedoor
2. Removethewindow
3. Removethebolts
4. Placetheprovidedplasticplateonmachinedoor
5. Replacetheboltsontheplasticplate
6. PlacetheVPOSTouchonthewindowfromoutside
7. ScrewthescrewsfromtheinsidewhilesecuringtheVPOSTouch
8. Connectthecable‐clickitin
Option2‐VPOSTouchinstalledoutsidethemachinedoor
Intheeventthemachinedoesn’thaveapredefinedlocationforinstallationofacard
reader:
1. Selectaflatlocationfortheinstallation
2. Drill4holesintothemachinedoorusingtheplasticplateforthescrews
3. Drillaholeintothemachinedoorofminimum14mmforthecable
4. Openmachinedoor
5. PlacetheVPOSTouchonthedoor
6. ScrewthescrewsfromtheinsidewhilesecuringtheVPOSTouch
7. Connectthecable‐clickitin
GeneralNote:ScrewisPhillipsM4,usetighteningtorque=Level3.
6.1 Uninstall
Warning:WhenunpluggingtheVPOSTouchconnector,youmustpressbothsidesof
thereleasingbridgeinthesametimetoavoiddamagingthereleasingbridge.
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7 OperatingandTesting
1. TurnontheMachine:
a. Makesureproductsareavailableinthemachinebeforethevendtest
b. Makesurepricesaresetupbeforethevendtest
c. Makesurethedoorswitchdoesnotinterferewiththeworkingofthe
machine
2. Oncethemachineispoweredup,asystemSelfTestisautomaticallyinitiated,
performingthefollowingchecks:
a. SIMcard
b. GPRScommunication
c. Serverconnectivity
3. WhentheLCDdisplays"SwipeCard/Dial"‐testthedevicewithacard
a. Soundandcommunicationchecksareperformed
4. Testthedeviceviathefollowingtransactions:
a. CashPurchase
b. CreditCardPurchase
c. CardVendCancel‐checkthatcreditisnotretainedontransaction
cancel
OncealltestsaresuccessfullycompletedtheVPOSTouchisfullyinstalledandreadyto
beused.
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8 TechnicianMode
Toenterthe“TechnicianMode”useoneofthefollowingoptions:
PresenttheTechnicianCardonidlemode
NavigatefromMenu:
o ClicktheHamburgerbutton(threehorizontallines)
o ‐Clickthetechnicianmodebutton
o EnterthetechniciancodeandclickOKgreenbutton
8.1 TechnicianModeCommands
Thereare3screens:
Firstscreen‐twobuttonsthatcanbeconfiguredbyloggingintoNayaxvend
(backoffice)
Nexttwoscreens‐predefinedcollectionofoptionslistedbelow:
IconIconNameDescription
CashCollectionIndicatestotheserverthatcashwascollected
PollInitiatekeepalivecommunicationwiththe
server
RebootCheckforupdateddeviceversionintheboot
server
InventoryFillIndicatestotheserverthatthemachine
inventorywasfilled
FeeDefinetheextracharge(conveniencefee)for
paymentmethods
ResetRestarttheVPOSTouchfirmware
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ReadAuditFileInitiateDEXreadfromthemachineandsendto
server
AdvancedSettingsShowadditionalparametersofNayax/FeliCa
device
ModemInfoShowmodemdetails,versioninfo,reception
level,etc.
ViewAuditShowDEXfileonscreen
VolumeAdjustaudiovolumelevel
LanguageSettingsSettheaudiolanguageandtextlanguage

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9 Appendix1‐FCC&ICRegulations
Thisdevicecomplieswithpart15oftheFCCRules.Operationissubjecttothe
followingtwoconditions:(1)Thisdevicemaynotcauseharmfulinterference,and(2)
thisdevicemustacceptanyinterferencereceived,includinginterferencethatmay
causeundesiredoperation.
Note:ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClass
Bdigitaldevice,pursuanttoPart15oftheFCCRules.Theselimitsaredesignedto
providereasonableprotectionagainstharmfulinterferenceinaresidentialinstallation.
Thisequipmentgenerates,usesandcanradiateradiofrequencyenergyand,ifnot
installedandusedinaccordancewiththeinstructions,maycauseharmful
interferencetoradiocommunications.However,thereisnoguaranteethat
interferencewillnotoccurinaparticularinstallation.Ifthisequipmentdoescause
harmfulinterferencetoradioortelevisionreception,whichcanbedeterminedby
turningtheequipmentoffandon,theuserisencouragedtotrytocorrectthe
interferencebyoneormoreofthefollowing
measures:
‐‐Reorientorrelocatethereceivingantenna.
‐‐Increasetheseparationbetweentheequipmentandreceiver.
‐‐Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhichthe
receiverisconnected.
‐‐Consultthedealeroranexperiencedradio/TVtechnicianforhelp.
Note:ThemanufacturerisnotresponsibleforanyradioorTVinterferencecausedby
unauthorizedmodificationstothisequipment.suchmodificationscouldvoidthe
user’sauthoritytooperatethisequipment
Changesormodificationsnotexpresslyapprovedbythepartyresponsiblefor
compliancecouldvoidtheuser'sauthoritytooperatetheequipment.
Thedistancebetweenuserandproductsshouldbenolessthan20cm
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ThisdevicecomplieswithIndustryCanadaRSSstandard(s).Operationissubjecttothe
followingtwoconditions:(1)thisdevicemaynotcauseinterference,and(2)this
devicemustacceptanyinterference,includinginterferencethatmaycauseundesired
operationofthedevice.
LeprésentappareilestconformeauxCNRd'IndustrieCanadaapplicablesauxappareils
radioexemptsdelicence.L'exploitationestautoriséeauxdeuxconditionssuivantes:
(1)ilnedoitpasproduiredebrouillageet
(2)l’utilisateurdudispositifdoitétreprêtàacceptertoutbrouillageradioélectrique
reçu,mêmesicebrouillageestsusceptibledecompromettrelefomctionnementdu
dispositif.
TheVPOSTouchIDsare:
FCCID:2AK6LVPOST
IC:10840AVPOST
TheVPOSTouchisavailablewithtwocellularmodules.
Thesearethe2options:
ContainFCCID:RI7LE910NAV2,ContainsIC:5131ALE910SNAV2
ContainFCCID:RI7LE910SVL,ContainsIC:5131ALE910SVL
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Nayax VPOS Touch User manual

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User manual

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