Nayax VPOS Touch User manual

VPOSTouchManual

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ProprietaryofNayax©AllrightsreservedPage1

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VPOSTouchManual

Lastupdated:17‐Jan‐2018

Table of Contents

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Introduction...................................................................................................................2

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Safety&HandlingInstructions......................................................................................3

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2.1

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EnvironmentalGuidelines......................................................................................3

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2.2

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VPOSTouch............................................................................................................3

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2.3

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CleanningInstructions...........................................................................................3

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2.4

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Repairs....................................................................................................................3

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Specifications.................................................................................................................4

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DeviceComponents......................................................................................................6

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4.1

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FrontPanel.............................................................................................................6

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4.2

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Backside.................................................................................................................6

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4.3

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Cables.....................................................................................................................7

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4.4

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VPOSTouchConnectorScheme............................................................................7

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4.5

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AdditionalAccessories...........................................................................................8

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Packaging.......................................................................................................................9

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InstallationInstructions...............................................................................................10

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6.1

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Uninstall...............................................................................................................10

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OperatingandTesting.................................................................................................11

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TechnicianMode.........................................................................................................12

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8.1

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TechnicianModeCommands..............................................................................12

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Appendix1‐FCC&ICRegulations..............................................................................14

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VPOSTouchManual

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ProprietaryofNayax©AllrightsreservedPage2

1 Introduction

Acompletetelemetryandcashlesspaymentsolutionideallysuitedfortheunattended

machines’market.

Deviceacceptsallcashlesspaymentsandproccessingmethodinrealtime:

 DebitandCreditCards

 Mobile,NFCPayments

 PrepaidcardsandClosedenvironmentsolutions

 Swipe,ContactandContactless

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Benefitfromeasyinstallation,clearance,monitoringandmanagement.

Nayaxdevlopsacompletemanagementsystemthatincludes:

 Transactionmonitor

 Machinemanagement

 InventoryManagement

 AlertandEventsystem

 ReportSuite

 BIsystem

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VPOSTouchManual

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ProprietaryofNayax©AllrightsreservedPage3

2 Safety&HandlingInstructions

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IMPORTANT:PleasereadthismanualcarefullybeforeusingtheVPOSTouch.

2.1 EnvironmentalGuidelines

 Donotuseinlocationswhenyouhaveariskofburnoutordirect,intensesunlight

 Donotexposetheproducttocorrosivegas/liquidsofanytype

 Deployinnon‐condensingconditions

2.2 VPOSTouch

Additionalfeatures:

 TheVPOSTouchhasnobatteryandreceivespowerviaitsconnectiontothe

vendingmachine

 Strongshockorvibrationstothedevicemaycausefailure

 Disassemblyisstrictlyprohibited

2.3 CleanningInstructions

 Useasoft,drycloth

 Useasmallamountofalcoholifthecaseisverydirty

 Pleasedonotuseorganicsolventssuchasthinnerandbenzene

2.4 Repairs

 Tomaintainthewarranty,donottrytofixityourself

 ifthedevicedoesnotworkproperly,foranyreason,pleasecontactNayax

support:[email protected]

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VPOSTouchManual

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ProprietaryofNayax©AllrightsreservedPage4

3 Specifications

Installationenvironment

OperatingTemperature‐20Ԩ‐55Ԩ‐22°F‐122°F

StorageTemperature‐30Ԩ‐85Ԩ‐40°F‐142°F

Humidity25%‐95%(non‐condensing)

Dust&WaterResistanceIP55

FlammabilityV‐03MMUL‐94V0

PhysicalDimensions

Height105mm4.1inch

Width 84.7mm3.3inch

Depth 48.1mm 1.9inch

Weight285grams10ounces

Interface&Management

DisplayScreenColorTouchLCDDisplay2.4inchIPS

320x240Pixels+4LEDs+6softtouchbuttons

VoiceSpeaker+Buzzer+Built‐inMicrophone

PowerSupply OperatingVoltage:DC12‐40V,AC‐Option

Power<10WattFromVendingMachine

PowerconsumptionFromVendingmachineMax:400mA@24VDC

RecommendedExternalPowerSupply:24VDC/2Amp.

RFContactlessInterfaceFrequency‐13.56MHz,MIFARE,NFC,HID

Camera3MPixels

ExternalInterface

MiniUSB(Host/Device),Ethernet

InternalFlash64MB+32MB,MicroSDCard,SDRAM32MB

Optional:Bluetooth&WiFi

Antenna

Frequency=13.56MHz

OperationTemperature=‐20°Cto85°C

Humidity=NonCondensing65°C95%RH

RoHScompliant

GlassAnti‐VandalwithGorillaGlass

RS2322*RS232TTLlevelmanageable(software)

PulseInput/Output6in/outinterfaces+1input(Inhibit)

LANRJ11

Sensors1Dooropen&1Temperature

3GModemGSM/GPRS/CDMA

VendingMachineProtocolsMDB(+DEX/DDCMP)/Pulse/VCCS/ccTalk/JVMA

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VPOSTouchManual

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ProprietaryofNayax©AllrightsreservedPage5

ReaderWriter

Contact

100,000insertioncycles

EMVLevel1‐Certified,Level2‐Undercertification

ContactEMVL24.3f‐Visa,MC,JCB,Amex,CUP

Contactless

EMVLevel1‐Certified

FeliCa‐Certified

EMVLevel2‐Undercertification:

VisaPayWave2.1.3b

MasterCardPayPass3.1.1

JCB‐J/Speedy1.3

DiscoverD‐Pass1.0

UnionPayQuickPass1.0.2

AmExExpressPay3.1

InteracFlash1.5

MagneticStripeISO7811andJISITracks1,2,3

JISII

OtherCardsSupportedNFC,MIFARE,HID‐iClass

Warrenty

Timeframe1year

TouchScreen60,000[Hours]

Contact100,000[Hours]

MagneticStripeHead1,000,000passes

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VPOSTouchManual

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4 DeviceComponents

4.1 FrontPanel

FrontPanelColor‐Yellow/Black

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4.2 Backside

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

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TouchButtons

DisplayTouchScreen

&Contactless

StatusDisplayLED

MagneticStripe

Camera

ContactSlotstripe

M4x4mm

TypicalHole

LAN

SIM

eaker

SAM

SDCard

CableConnector

VPOSTouchManual

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ProprietaryofNayax©AllrightsreservedPage7

4.3 Cables

TherearemanyconfigurationstotheVPOSTouchcables.Nayaxdevelopsdifferent

cablestofitdifferentmachines

Pleaseviewthedifferentcableoptions:

ImageDescriptionConnectto



MDB

MDBatvendingmachines



Dex

Dex



RS232DB9Female

Serial



VPOSTouch

Nayax

VPOSTouch



4.4 VPOSTouchConnectorScheme

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VPOSTouchManual

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ProprietaryofNayax©AllrightsreservedPage8

4.5 AdditionalAccessories



RecliningSpacer

Angle=7.5degrees



BackPlate&

DrillingTemplate

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ProtectiveBox

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VPOSTouchManual

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5 Packaging

VPOSTouchComponents:

 VPOSTouchinBubbleWrap

 Cable

 Package



VPOSTouchOpenPackageVPOSTouchClosePackage

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VPOSTouchManual

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6 InstallationInstructions

Therearetwoinstallations’options:insideandoutsidethemachinedoor.

Option1‐Installationinsidethemachine

IntheeventthemachinehasawindowinthedoorinwhichtheVPOSTouchcanbe

placed:

1. Openmachinedoor

2. Removethewindow

3. Removethebolts

4. Placetheprovidedplasticplateonmachinedoor

5. Replacetheboltsontheplasticplate

6. PlacetheVPOSTouchonthewindowfromoutside

7. ScrewthescrewsfromtheinsidewhilesecuringtheVPOSTouch

8. Connectthecable‐clickitin



Option2‐VPOSTouchinstalledoutsidethemachinedoor

Intheeventthemachinedoesn’thaveapredefinedlocationforinstallationofacard

reader:

1. Selectaflatlocationfortheinstallation

2. Drill4holesintothemachinedoorusingtheplasticplateforthescrews

3. Drillaholeintothemachinedoorofminimum14mmforthecable

4. Openmachinedoor

5. PlacetheVPOSTouchonthedoor

6. ScrewthescrewsfromtheinsidewhilesecuringtheVPOSTouch

7. Connectthecable‐clickitin



GeneralNote:ScrewisPhillipsM4,usetighteningtorque=Level3.



6.1 Uninstall

Warning:Whenun‐pluggingtheVPOSTouchconnector,youmustpressbothsidesof

thereleasingbridgeinthesametimetoavoiddamagingthereleasingbridge.



VPOSTouchManual

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7 OperatingandTesting

1. Turn‐ontheMachine:

a. Makesureproductsareavailableinthemachinebeforethevendtest

b. Makesurepricesaresetupbeforethevendtest

c. Makesurethedoorswitchdoesnotinterferewiththeworkingofthe

machine

2. Oncethemachineispoweredup,asystemSelf‐Testisautomaticallyinitiated,

performingthefollowingchecks:

a. SIMcard

b. GPRScommunication

c. Serverconnectivity

3. WhentheLCDdisplays"SwipeCard/Dial"‐testthedevicewithacard

a. Soundandcommunicationchecksareperformed

4. Testthedeviceviathefollowingtransactions:

a. CashPurchase

b. CreditCardPurchase

c. CardVendCancel‐checkthatcreditisnotretainedontransaction

cancel

OncealltestsaresuccessfullycompletedtheVPOSTouchisfullyinstalledandreadyto

beused.





VPOSTouchManual



8 TechnicianMode



Toenterthe“TechnicianMode”useoneofthefollowingoptions:

 PresenttheTechnicianCardonidlemode

 NavigatefromMenu:

o ClicktheHamburgerbutton(threehorizontallines)

o ‐Clickthetechnicianmodebutton

o EnterthetechniciancodeandclickOKgreenbutton

8.1 TechnicianModeCommands

Thereare3screens:

 Firstscreen‐twobuttonsthatcanbeconfiguredbylogging‐intoNayaxvend

(backoffice)

 Nexttwoscreens‐predefinedcollectionofoptionslistedbelow:

IconIconNameDescription



CashCollectionIndicatestotheserverthatcashwascollected



PollInitiatekeepalivecommunicationwiththe

server



RebootCheckforupdateddeviceversionintheboot

server



InventoryFillIndicatestotheserverthatthemachine

inventorywasfilled



FeeDefinetheextracharge(conveniencefee)for

paymentmethods



ResetRestarttheVPOSTouchfirmware

VPOSTouchManual



ReadAuditFileInitiateDEXreadfromthemachineandsendto

server



AdvancedSettingsShowadditionalparametersofNayax/FeliCa

device



ModemInfoShowmodemdetails,versioninfo,reception

level,etc.



ViewAuditShowDEXfileonscreen



VolumeAdjustaudiovolumelevel



LanguageSettingsSettheaudiolanguageandtextlanguage





VPOSTouchManual



9 Appendix1‐FCC&ICRegulations

Thisdevicecomplieswithpart15oftheFCCRules.Operationissubjecttothe

followingtwoconditions:(1)Thisdevicemaynotcauseharmfulinterference,and(2)

thisdevicemustacceptanyinterferencereceived,includinginterferencethatmay

causeundesiredoperation.



Note:ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClass

Bdigitaldevice,pursuanttoPart15oftheFCCRules.Theselimitsaredesignedto

providereasonableprotectionagainstharmfulinterferenceinaresidentialinstallation.

Thisequipmentgenerates,usesandcanradiateradiofrequencyenergyand,ifnot

installedandusedinaccordancewiththeinstructions,maycauseharmful

interferencetoradiocommunications.However,thereisnoguaranteethat

interferencewillnotoccurinaparticularinstallation.Ifthisequipmentdoescause

harmfulinterferencetoradioortelevisionreception,whichcanbedeterminedby

turningtheequipmentoffandon,theuserisencouragedtotrytocorrectthe

interferencebyoneormoreofthefollowing

measures:

‐‐Reorientorrelocatethereceivingantenna.

‐‐Increasetheseparationbetweentheequipmentandreceiver.

‐‐Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhichthe

receiverisconnected.

‐‐Consultthedealeroranexperiencedradio/TVtechnicianforhelp.



Note:ThemanufacturerisnotresponsibleforanyradioorTVinterferencecausedby

unauthorizedmodificationstothisequipment.suchmodificationscouldvoidthe

user’sauthoritytooperatethisequipment



Changesormodificationsnotexpresslyapprovedbythepartyresponsiblefor

compliancecouldvoidtheuser'sauthoritytooperatetheequipment.



Thedistancebetweenuserandproductsshouldbenolessthan20cm



VPOSTouchManual



ThisdevicecomplieswithIndustryCanadaRSSstandard(s).Operationissubjecttothe

followingtwoconditions:(1)thisdevicemaynotcauseinterference,and(2)this

devicemustacceptanyinterference,includinginterferencethatmaycauseundesired

operationofthedevice.

LeprésentappareilestconformeauxCNRd'IndustrieCanadaapplicablesauxappareils

radioexemptsdelicence.L'exploitationestautoriséeauxdeuxconditionssuivantes:

(1)ilnedoitpasproduiredebrouillageet

(2)l’utilisateurdudispositifdoitétreprêtàacceptertoutbrouillageradioélectrique

reçu,mêmesicebrouillageestsusceptibledecompromettrelefomctionnementdu

dispositif.



TheVPOSTouchIDsare:

 FCCID:2AK6L‐VPOST

 IC:10840A‐VPOST



TheVPOSTouchisavailablewithtwocellularmodules.

Thesearethe2options:

 ContainFCCID:RI7LE910NAV2,ContainsIC:5131A‐LE910SNAV2

 ContainFCCID:RI7LE910SVL,ContainsIC:5131A‐LE910SVL



Nayax VPOS Touch User manual

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