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This user manual describes how to use and set up ZiLog.
Please read this user manual carefully before operating your device and keep it for future
reference.
It contains information required to install, configure and use your device.
If you have any questions about this manual or device, please contact us.
※ User manual can be modified without notification for improvement.
※ Unauthorized copying and distribution is a violation of law.
※ ZiLog is a registered trademark of IR-Link.
※ Publishing date: July 1, 2012
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1. Preface ................................................................................................................................. 3
1.1. Structure .................................................................................................................... 3
1.2. Safety Information .................................................................................................... 3
1.3. Usage Information .................................................................................................... 3
2. Introduction ........................................................................................................................ 3
2.1. About Your Device ................................................................................................... 3
2.2. Check List .................................................................................................................. 4
3. Description .......................................................................................................................... 4
3.1. Front View ................................................................................................................. 4
3.2. Top / Bottom View ................................................................................................... 4
3.3. LED and Button ........................................................................................................ 5
4. Setting .................................................................................................................................. 6
4.1. Network ..................................................................................................................... 6
4.2. Web Setting ............................................................................................................... 6
5. PC Program ....................................................................................................................... 12
5.1 INSTALLATION ................................................................................................... 12
5.2 PROGRAM OPERATION .................................................................................... 15
6. Main Features .................................................................................................................. 19
6.1 AUTOMATIC RECORDING ................................................................................ 19
6.2 MANUAL RECORDING ...................................................................................... 19
6.3 FTP TRANSMISSION ........................................................................................... 19
6.4 RECORDING FILE NAME ................................................................................... 20
6.5 SUPPORTABLE CODEC FILE NAME ................................................................ 20
6.6 INTERNAL MEMORY.......................................................................................... 21
6.7 RECORDING CAUTION ..................................................................................... 21
6.8 ERROR AND COUNTERMEASURE .................................................................. 21
7. Upgrade ............................................................................................................................ 23
8. Specifications ................................................................................................................... 24
8.1 ZiLog ........................................................................................................................ 24
8.2 PC program(PC application program) .................................................................. 25
Contents
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1. Preface
This manual helps you learn about your device.
1.1. Structure
• Preface: Information that you have to know before operating your device
• Introduction: An overview of your device
• PC program: Instructions how to playback recordings and manage recording.
• Usage: Instructions how to use your device
1.2. Safety Information
• Unplug power cord when not in use for long time.
• Do not use damaged power cord or loose outlet plug. This may cause electric shock,
short circuit or fire.
• Do not use AC adaptors other than an exclusive adaptor for your device
• Do not disassemble your device and power adaptor.
• Do not use the device with a wet hand. Doing so may cause an electric shock to you or
damage to the device.
1.3. Usage Information
• Do not remove the sticker from the device. It can cause difficulty of A/S.
• Make sure that you know how to update the firmware when you do it. If the device is
turned off during updating, it can cause a serious problem.
• Do not use harsh chemicals, cleaning solvents, or string detergents to clean the device.
Wipe it with a soft cloth.
• Do not expose your device to dust, dirt, or sand.
• Do not drop, knock, or shake the device. Rough handling can break internal circuit
boards.
2. Introduction
2.1. About Your Device
ZiLog is a smart IP recorder, adapting SIP(Session Initiation Protocol) technology and
collecting more various information than PSTN recorders. Moreover, it can save
recording files to USB memory or FTP server so it helps users manage recording data
more conveniently and safely.
ZiLog will be your most advanced communication partner with best sound quality and
additional information because we can assure you that ZiLog is a very cost-effective
solution under any network environment.
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2.2. Check List
⦁ Device – 1EA
⦁ Ethernet cable – 1EA (UTP cable, Direct, Length 70cm)
⦁ USB flash memory – 1EA (Program and user manual are included)
⦁ AC Adaptor – 1EA (Input: 110~240V, Output: DC5V, 1A)
※ The included items can be changed without notice.
3. Description
3.1. Front View
3.2. Top View / Bottom View
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3.3. LED and Button
LED State
Action
State
LED1
(Blue)
Light on
Power on
Blink
When abnormal action is detected after power on
LED2
(Green, Red)
Light on(R)
Automatic mode
Blink(R)
On recording(Automatic mode)
Light on(G)
Manual mode
Blink(G)
On recording(Manual mode)
LED3
(Green, Red)
Light on(G)
USB device detection complete
Blink (G)
On Recording. Writing data on USB flash memory.
Blink (R)
Free space of USB flash memory is less than 30MB
※LED status change during booting
<LED1 on off LED1 Blinking after about 10 seconds>
LEDs are off when your device is just booted. The LED1 starts blinking after about 10
seconds, which means that the device is configuring network environment.
<LED1 on after LED1 Blinking LED2 on>
Once IP address is acquired, LED1’s Blinking stops and then LED1 keeps its status on.
When additional required information is acquired, LED2 turns on too. Only when both
LED1 and LED2 are on, recording is possible.
The time to configure network environment may take from 10 to 25 seconds. If only
LED1 is on, this means that additional required information was acquired. In this case,
Try to reboot so that the required imformation can be acquired and LED2 turns on again
recording will be possible.
MODE Button
Action
Description
Press
Switch start/stop on manual mode
Press and hold
(more than 2 seconds)
Switch automatic/manual mode
Press and hold
(more than 4 seconds)
Copy log file to USB flash memory
Make internal buffer empty
(Saved recording files move to USB flash memory)
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4. Setting
4.1. Network
You can configure your network with two ways like above. Your device and VoIP phone
belong to the same network in bridge mode, which is default setting, and your device
works like a hub.
Your device and VoIP phone belong to the different network in NAT mode. In other
words, VoIP phone connects to Internet through your device and it is allocated private IP
address by your device. In this case, the device works like a router.
In the case that you connect ZiLog to a existing VoIP phone already being used, because
composition of the network can be changed, reboot VoIP phone after you turn off and on
ZiLog connected to VoIP phone. ZiLog should be connected to VoIP phone in series
without any switches or hubs.
What is NAT feature?
Your device supports NAT(Network Address Translation) feature which makes several
deveices connect to Internet with only one public IP address. In NAT mode, your device
is connected to the public area directly and VoIP phone is connected to your device.
4.2. Web Setting
This section provides you how to set up your device using web browser and how to check
setting information.
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4.2.1. Web page access
Because ZiLog has no display window, to check allocated IP information(Web server
address), subnet and gateway information, do in the following sequence;
1. Insert USB flash memory into ZiLog.
2. Wait until the left side blue LED stops its blinking and keeps its status on after turning
on the power.
3. Remove USB flash memory from ZiLog and then confirm whether info.txt file was
created in ZiLog folder in your PC. If info.txt file was not created, repeat sequence
number 1 and 2.
4. When you open info.txt with document editors like WordPad, you can check firmware
version, IP address, MAC information and Web server address. If you enter http://Web
server address into address field of your web browser, you can access web page.
※In the case of not being able to acquire IP address with the left side LED blinking, you
can manually set IP address to access web server. Do in the following sequence;
1. Create emg.txt file with Texter like below.
2. Input IP information you want in emg.txt file and copy the file ZiLog folder in USB
flash memory. If there is no ZiLog folder, you should manually create ZiLog folder.
3. Insert USB flash memory into ZiLog and turn on the power again.
After rebooting, when the left side LED stops its blinking, you can access web server by IP
address already set up. The following shows web browser screen you accessed.
Log in by inputting following each of User ID and Password.
User ID : admin
Password : Zilog
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- NETWORK MODE
Select one between [bridge mode] and [NAT mode]. Refer to 4.1. Network
- LAN (PORT1)
These fields are for the network setting of your device. The IP address for your device
will be allocated automatically in [DHCP] selection and the IP address for your device will
be allocated as you inputted in [static] selection.
- PHONE (PORT2)
These fields are for composing sub-network in [NAT mode]. In [BRIDGE mode], this
information is not needed so you don’t have to revise it.
MAC ADDRESS cannot be revised and IP ADDRESS becomes PHONE port’s IP address
which means gateway of internal network. Input right IP, SUBNET MASK information.
- VLAN
Select enable when IP phone uses VLAN(Virtual Local Area Network).
- VLAN ID1(PHONE)
Input the same VLAN ID after checking IP phone's VLAN ID to record.
- VLAN ID2
In case of using additional VLAN ID, input VLAN ID2.
ex) In case of PC using additional VLAN connected to IP phone
- PHONE MAC ADDRESS
It is MAC address of your VoIP phone. In the case of that MAC information is not
acquired, MAC information is shown as 00:00:00:00:00:00:.
- SIP SOURCE PORT, SIP DESTINATION PORT
Usually, UDP 5060 port is used as default for SIP. However, in the case when the
different port is used, the value of this field should be modifyed. 5060 is default value.
- PICK UP CODE
PICK UP CODE is a key value used for picking up other call between VoIP phone and
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exchanger.
It is used for creating a right recording file name when you pick up other call. If the
inserted value differs from actual PICK UP CODE, information on the receiver and caller
IDs and telephone number of the caller/receiver is not correctly displayed. Therefore,
input right values after checking the setting of VoIP phone or exchanger.
SNTP1, SNTP2
ZiLog set standard time by nework. Input URL or IP address of time server which
supports NTP. If the time server has problems, change server address with other time
server’s.
- TIME OFFSET
Set time zone
- PRIMARY DNS ADDRESS1, PRIMARY DNS ADDRESS2
Input IP address of DNS server.
- FTP TRANSMISSION
Select whether recording files are uploaded to FTP server or not. If enable is selected,
you have to input FTP server address, user id and password value properly. If disable is
selected, these values will be ignored.
- INFO FILE TRANSMISSION
Only in the case of above FTP TRANSMISSION is selected as enable, if INFO FILE
TRANSMISSION is selected, FTP tranmission log will be sent after finishing transmitting
recording file to FTP server.
- USB MEMORY RECORDING
It’s possible for recording files not to be saved in USB flash memory by selecting disable
even in the case of the USB flash memory plugged in ZiLog. Use disable mode when
you’d like to manage recording files only in FTP server.
After setting is done, click save button on the bottom. If setting vaules are saved
successfully, your device will be rebooted automatically, and you will see the screen below
after about 2 or 3 seconds.
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-Factory INT
You can delete and initilize setting information. Factory INT does not have a impact on
Firmware, OS, or Web server at all. When you click Factory INIT button on the bottom,
you will see the screen below. Click OK button after input irlink in password field.
You can see below and ZiLog will reboot.
4.2.3. Check if recording is possible
When ZiLog finishes rebooting after web setting network setting starts according to
updated information . After network setting, the left side LED stops its blinking and
keep the status on. And then reboot the VoIP phone connected to ZiLog to aquire
required additional information. When ZiLog aquires the information, red LED in the
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Red rectangle area : The area displays recording files of your PC.
Left-side is tree-view area which displays folders and right-side is list-view area to display
file lists. Tree-view area displays a default folder and its subfolders. List-view area
displays file list of the folder selected in tree-view.
Blue rectangle area : The area displays informaion about connected USB or FTP root
folder. Left-side is tree-view area which displays folders and right-side is list-view area
to display file lists. USB flash memory drives or FTP root folders are displayed on tree-
view. List-view area displays file list of the folder selected in tree-view.
Yellow rectangle area : The area displays detailed information of the selected disk(free
space, total file count, selected file count, and Inbound/outbound count).
5.2.2 Features
5.2.2.1 Main Window
Setting
By clicking Setting, you can set default folder path to run. Refer to
5.2.3.2 .
Conditional
search(PC)
By inputting telephone number of receiver/caller, customer name,
memo, call date, inbound/outbound and recording type, you can
retrieve data that meets all these conditions. When you retrieve data
without any condition, all data will be displayed.
Conditional
search (USB)
By inputting telephone number of receiver/caller, call date,
inbound/outbound and recording type, you can retrieve data that
meets all these conditions. When you retrieve data without any
condition, all data will be displayed.
Find(PC/USB)
You can retrieve data by selected conditions
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List-view(PC)
File list that is selected in tree-view is
displayed.
By clicking right mouse button, you can choose
the features for example, Modify information,
Copy, Cut, Paste and Delete.
By double-clicking recording files, you can play
the files with media player. Keyboard
shortcut is provided for example, Copy is
Ctrl+C, Cut is Ctrl + X, Paste is Ctrl+V and
Delete is Delete keyboard button.
Revise
file info.(PC)
You can take notes in files. Refer to 5.2.3.3.
List-view
(USB/FTP)
File list of a folder selected in USB/FTP is displayed.
After selecting files and click right mouse button, related menu pop
up.
Only is Delete feature provided in USB.
Tree-view(PC)
Structure of PC area is displayed.
After selecting a folder and click right mouse
button, related menu pop up where you can
create, rename and delete the folder.
Tree-view
(USB/FTP)
Structure of USB area‘s folder is displayed.
Convert
You can convert original recording files ,which are located in USB or
FTP root folder , to wav format files you can listen to and copy the
converted files to your PC. Basically, MIX which means receiver’s
voice plus caller’s voice is converted. However, each of Rx(receiver’s
voice) and Tx(caller’s voice) can be converted separately.
Excel
You can save File list retrieved in tree-view of PC area as a excel file.
This program was developed based on Excel 2003. Microsoft
company’s Excel installation is required.
Normal operation is guaranteed from Excel 2002(XP) of Microsoft
company. In the privious verson like Excel 97 or 2000 versoin, you
can read files but you cannot save them.
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5.2.2.2 Set Environment pop up
Set default folder
Set default folder when program is run.
Set host
Select the type between USB and FTP. When you select USB, USB
devises are displayed. When you select FTP and save,
coressponding folder’s information will be displayed. You cannot
make default folder and FTP default folder as the same folder.
Save
Save selected folder as a default folder and close.
Close
Close without saving.
5.2.2.3 Revise fild informaiton pop up
CustName
Input customer name. Write under 20 characters
Special characters are.
Memo
Input customer memo. Write under 100 characters
Special characters are and to begin a new line is recognized as
2 characters.
Save
Save all information you entered and close.
File name is changed to the name including information you input.
Close
Close without saving.
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6. Main Features
Any professional knowledge is not requried to set up and use your device. Recording
files are saved on the USB flash memory and USB external hard disk drive as well as FTP
server.
6.1 AUTOMATIC RECORDING
Automatic recording is the default setting and it will record all of the phone calls. Check if
[auto/manual] LED is red. If it is green, press and hold mode button for two seconds to
switch the mode to automatic mode. The recording is automatically started during
phone call and red LED is blinking. When hanging out happens, recording automatically
ends and ending process progresses during 2 or 3 seconds. When you remove USB flash
memory from ZiLog, check if the led of USB flash memory stops its blinking and then
remove it. If it is a kind of USB flash memory without any led, remove it after 3 or 5
seconds.
6.2 MANUAL RECORDING
Manual recording records only phone calls which you select to record. Check if
[auto/manual] LED is green. If it is red, press and hold mode button for two seconds to
switch the mode to manual mode. Your device starts recording by press [MODE] button
in the manual mode and [auto/manual] LED is blinking with green while recording.
When hanging out happens, recording automatically ends and ending process progresses
during 2 or 3 seconds. When you remove USB flash memory from ZiLog, check if the led
of USB flash memory stops its blinking and then remove it. If it is a kind of USB flash
memory without any led remove after 3 or 5 seconds.
6.3 FTP TRANSMISSION
If FTP transmission is set as able in 4.2.2 ZiLog configuration. Created recording file after
hanging out is sent to FTP server. If the transmission was successfully finished,
according to web setting item of INFO FILE TRANSMISSION’s able and disable, ZiLog
network information of recording file’s name.txt is sent. If FTP transmission fails,
recheck whether FTP server’s IP address, ID, and password are right or not. ZiLog
supports PASSIVE mode transmission. Receiver FTP server should be set as PASSIVE
mode. When it comes to how to set PASSIVE mode, refer to corresponding FTP server’s
setting. As tested servers, there were FilZilla, Windows Server2003 IIS, DaFTP. After FTP
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