RotoSpa quatrospa Owner's manual

Type
Owner's manual

This manual is also suitable for

Contents
Introduction………………………………………………………………………1
Electrical Supply………………………………………………………………..2
Getting Started Step by Step guide…………………………….… 3, 4
Using your RotoSpa’s control panel and it’s functions…..…..5
Maintenance……………………………………………………………….7,6, 8
DuraSpa S160 Specifications…..………………………………………...9
Health and Safety…………………………………………………………….10
Troubleshooting………..………………………………………………11, 12
Introduction
CONGRATULATIONS ON PURCHASING YOUR
NEW DURASPA S160.
RotoSpa LTD is a family run, UK owned hot tub manufacturers. We have taken every care in designing,
building and testing your RotoSpa here, in the UK to ensure that it operates effectively and offers many
satisfying years of service.
This guide will explain everything you need to know about the set up and continual use of your RotoSpa.
In order to obtain maximum benefit from your RotoSpa we recommend that you read and follow the
information contained in this guide. We aim to answer any questions you may have within this information
booklet but appreciate there may be some things you can’t find an answer to, in that case please call or
email us and we will help as soon as we can.
Telephone Number; 0121 354 3428
1
2
Electrical Supply
All of the hot tubs in the RotoSpa range are 13amp ‘plug and play’ compatible meaning they can be connected to the electrical
supply via a UK 3 pin plug.
As a minimum requirement your RotoSpa will need to be connected via a 3 pin plug to an IP rated, waterproof switched socket
outlet (see fig 1) positioned 2-3 meters away. You should ensure the electrical supply is safe and up to current IET regulations.
The circuit must be RCD protected having characteristics specified in regulation 415.1.1 of the IET wiring regulations. The
RotoSpa will be supplied with a 3 meter 3 core flex cable with a male commando plug attached. Please note if your socket is
positioned too far away from the RotoSpa the cable may not reach. To connect your RotoSpa to an IP Rated, waterproof UK 3
pin socket you will require a conversion cable (see fig 2 below). You can purchase these directly from Sutton Pools and Spas.
For ultimate safety Sutton Pools and Spas recommends the RotoSpa is permanently connected (hard wired) to a single phase
240v RCD protected consumer unit directly to an IP rated waterproof rotary isolator. We have our own NICEIC registered
electricians and can provide you with a quotation to carry out any electrical works required.
Fig 1. Fig 2. Fig 3.
3
Getting Started
Initial set up.
When you first get your RotoSpa, your supplier may commission it for you and talk you through everything, such as the
touchpad features, chemical usage and general maintenance tips. However if you have opted for kerbside delivery please follow
the subsequent steps on initial set up or when filling your RotoSpa up, after a water change or taking out of winterization.
STEP 1; when you get your RotoSpa you will need to begin by filling it with water to the specified level as shown to
the right, minimum fill level is no lower than the second slot down from the top. To fill your DuraSpa you will need
a water supply and a hosepipe. Before inserting your hosepipe into your RotoSpa please allow water to flow
through freely removing all contaminants from the hosepipe within, once done you can then insert the end of the
hosepipe into the filter housing and allow to fill, this will prevent any air locks forming in the pipework. Depending
on your water pressure this can take 2+ hours.
STEP 2; once filled, you can then plug your DuraSpa in so it can heat up. The default temperature is set at 37 deg, to adjust the
temperature press and hold the up button, this will raise the temperature. To reduce the temperature press and hold the down
button.
STEP 3; once powered up the RotoSpa will enter auto mode and heat to the set
temperature. It takes approximately 8-12 hours to heat from cold depending on
ambient temperature. The heat, pump and auto lights should all be on.
STEP 4; before you can use your DuraSpa you will need to add some chemicals to get
the water balanced. Once filled and you have set your desired temperature you will
need to check the pH level of the water. The level of Ph. will need to be at 7.2 so your
sanitiser can work to its optimum ability.
Test Strip Users- Using the test strips supplied. Dip one into the water and compare to
the diagram on the back of the pack.
Scuba Digital Tester- switch on using the ON/OFF key. Swirl the instrument several times under the water allowing the chamber
to completely fill with water. Tightly close the lid and press the ZERO/TEST key, allow ‘0.0.0’ to show on the display. Press the
mode key until Ph is displayed along the bottom of the display screen. Remove the lid and add a phenol red tablet to the
chamber of water, using the crushing rod break the tablet up until it is fully dissolved, close the lid and swirl instrument for
approx. 15 seconds, keep the instrument still for 15 seconds then press the ZERO/TEST key and await the final result. It may
state high or low depending on the levels.
To increase the Ph., add 10.5 grams of Ph. + to some water in a plastic container and mix, slowly add the solution to your
RotoSpa. Ensure the jets are on so the ph.+ solution is evenly distributed through the entire volume of water. After 5 minutes
turn the jets off and use the test strips or Scuba tester to check the ph. level, continue until 7.2 is achieved. To lower your ph.
follow the same instructions using ph. -.
It is vitally important that the ph. is kept at the correct level to ensure the sanitizer can work efficiently.
Always follow each brands individual instructions.
Step 5; while the water is still cold and your ph. level is correct you will then need to introduce some chlorine shock or non-
chlorine shock to the water, this is only to be done when you are refilling your DuraSpa and once a week if needed.
For Chlorine users add 2 grams of Chlorine Shock to a plastic container with a sample of your spa water, mix and add to the
RotoSpa slowly, again leave jets on and allow solution to distribute throughout the water. It is advised that you let your chlorine
shock run at 5ppm to completely eliminate any contaminants within your water (allow levels to drop between 2-3ppm before
using your RotoSpa).
4
For Bromine users add 3 grams of non-chlorine shock to a plastic container with a sample of your spa water, mix well and add to
your RotoSpa, allow jets to run for a few minutes so solution can distribute evenly. It is advised that you run your Bromine level
at 8ppm to completely eliminate and contaminants within your water (allow to drop to 4-6ppm before using your RotoSpa).
We also advise this is done once a week to keep the water well sanitized.
Always follow each brands individual instructions.
Step 6; once the spa has reached its set temperature you will now need to ensure there is a sufficient level of free Chlorine or
Bromine.
Test Strip Users- Dip one into the water and compare to the back of the bottle.
Scuba Digital Tester- Take a new sample of water and replace the lid, press the ZERO/TEST Key until ‘0.0.0’ shows on the display.
Using the same method as with the Ph test, use the DPD 1 tablets, crush 1 and allow to fully dissolve in the water, replace the
cap tightly and press the MODE key until Chl appears along the bottom of the display. Swirl the instrument for 15 seconds and
allow to stand for 15 seconds. Press the TEST key and await your reading. For Bromine users multiply the chl result by 2.2 and
this will give you the reading for ‘free Bromine’
if the reading is lower than the advised add 2 gram of Chlorine and allow jets to run, continue until 2-3ppm has been achieved.
For Bromine add 3 grams and let the jets run for a few minutes, check and repeat until 4-6ppm has been achieved.
See table below which indicates the required level of each sanitiser, if you have chosen to use tablets it is advised to reach the
required level using granules and then maintain with tablets. As with the shock it is advised you dissolve the granules in a plastic
container first. Always use a sample of your spa water.
Always follow each brands individual instructions.
Sanitiser
Chlorine
Bromine
PPM
2-3 ppm
4-6 ppm
To keep your RotoSpa thermal cover in the best condition, leave off your QuattroSpa for 2 hours
after adding chemicals to your water.
Each day and before using your RotoSpa, you will need to check the water balance is at the
correct levels, so please revert back to steps 4 and 6 to get the water back to the safe levels.
If you find your ph levels keep ‘bouncing’ contact your supplier as you will need to carry out an
Alkalinity test.
If you are unable/find it difficult to use the test strips and feel the readings aren’t accurate please
contact RotoSpa about purchasing a Scuba Digital Tester. The results are more accurate due to
people’s variation in ‘seeing’ colour.
5
USING YOUR HOT TUB’S CONTROL PANEL
AND FEATURES.
Please see below for information on how to use your control panel and any extra features fitted on your DuraSpa.
Your DuraSpa is fitted with a 2 speed pump as standard which means you will be able to alter the
strength of the jets, to put the pump into manual mode low speed, press the pump button once, push a
second time to put the pump into manual mode high speed. To ensure your RotoSpa retains its
temperature please return to auto mode when not in use.
Your DuraSpa comes with a single colour LED light as standard. To operate the LED light push the up
button once, this will turn it on. If you upgraded your LED light to a Mulitcolour then pressing the up
button 3 times will put the light into a slow cycle throughout the colours, push it a fourth time will put it
into a fast cycle, 5 pushes turns the light off. Pushing the down button will allowing you to choose one set
colour (light must be on for this to work).
Fitted to the topside of your DuraSpa are 2 grey dials. These are called Venturi air controls and will introduce
a small amount of air into the water when flowing through the jets, increasing the pressure and massage
effect. To operate simply twist the dial into the on position. Ensure these are turned off when not in use as it
the air will increase ph. levels and will add cold air into the water increasing running costs.
6
Maintenance
Hot Tubs are renowned for their health benefits and if kept well maintained they will last for years. Please see below for
RotoSpa’s recommended maintenance tips in order to keep you safe and to keep your tub of top condition. We advise an annual
service of your RotoSpa by one of our engineers to keep your DuraSpa in as new condition and to check for any wear and tear of
components and/or pipework. A deep clean of the pipework to remove any build-up of biofilm within is also strongly
recommended.
Please call us for further information.
Filters
Filters are used to catch contaminants and debris in the water and keep it clear of any microscopic particles that can cloud your
water. Filters should be cleaned once a week by using your hose pipe to clean between the pleats, the most effective way of
doing this is by using a high pressure flow and separating each pleat as you clean. You will need to wait for the filter to dry
before inserting back into the RotoSpa. For this reason, we advise purchasing a spare filter for when the other is being cleaned.
It is also recommended that filters are soaked in a filter cleaning solution (ensure they are rinsed afterwards) once a month for a
deep clean. If kept clean your filters should last between 12-18 months. Please refer to page 8 for information on how to change
your filter.
All filters and Chemicals are available at Sutton Pools and Spas, please call to order. Your re order number is FILT0021.
Water balance and Chemical Dosing
Keeping your water well balanced is crucial to ensuring all of the components in your RotoSpa do not become victim to
corrosion, or otherwise. It is also the best way to ensure the water is clean and pleasant for bathers. Please revert to pages 3
and 4 for water balancing guide.
PH
Keeping the ph. balance correct will not only make sure your sanitiser can work effectively but will reduce irritation to the skin. A
high or Low ph. level can also cause corrosion or scale build-up of your RotoSpas electrical components which in turn is costly to
replace. As soon as you enter the water any deodorant/make-up/lotions etc. will change the waters ph. levels so it is important
to shower prior to getting in your hot tub and to not wash your swimwear in any detergent as traces will always remain within
the fabric. Any detergent introduced into the water will cause foaming.
Sanitiser
Chlorine and Bromine are the most common forms of sanitiser used to kill any bacteria within the water. To keep the water
clean and safe you will need to ensure a constant level of this sanitiser (see table on page 4). Levels that are kept too high will
again cause corrosion over time and can discolour the hot tubs shell, a constant low level of sanitiser will render the water
unsanitary and will be unpleasant to the bather. Once a week we advise you ‘shock’ your water using a chlorine or non-chlorine
shock (dependant on your chosen sanitiser) to kill any bacteria that is within the pipework. See page 3 Step 5 for dosing.
Always follow individual brands instructions.
Additional Chemicals
Water balance can seem like a mine field especially when you are in an area with very hard/soft water and need to consider
alkalinity/calcium reducer/increaser etc. There are a lot of chemicals on the market for hot tubs which again can become
confusing, algaecide, flocculants, shimmer, oxidiser, anti-foam etc. Whilst you may never need these at any point it is important
you know which chemical is to be used for which problem.
7
Murky and cloudy water can just mean you need a filter change; it can also be because the particles in the water are too small
for the filter to catch so using a flocculent will combine these particles together thus ensuring they are caught up in the filter
(multifunction sanitiser tablets will have this built in). It could be as a result of there being too much ‘combined chlorine’ in the
water, this is when the chlorine/bromine particles have ‘combined’ with bacteria particles. It is recommended a drain down and
refill of your spa water. If you have a Scuba digital tester you can test the combined chlorine using the DPD 3 tablets.
It may also be because your ph. is too high which means your sanitiser is not working efficiently. Too much of your chosen
sanitiser can again cause this issue. If you find your test strips are reading there is no or very low levels of sanitiser but you know
there is plenty in the water it is likely the sanitiser is bleaching out the test strips giving you a negative result. It is worth bringing
a fresh sample of your water into us so we can test it for you.
Green water indicates an algae build up, before it gets too serious using an algaecide will rid you of this issue or an algae
inhibitor will prevent it from happening at all, it is advised to use and algae inhibitor only if you find you are having these
problems in the first place. Don’t use chemicals unnecessarily.
If your water begins to smell at any point it is advised to shock it immediately unless you have had the water in the RotoSpa for
a prolonged amount of time, at which point it is advised you drain down the spa and refill with fresh. An unpleasant smell can
come from water that has been sat without circulation for a long period of time or water that has not been sanitised in a while,
it is important to always have your RotoSpa in auto mode so the water can flow and filtrate.
Settlement of sediment at the bottom of your RotoSpa can indicate a high calcium level in your water, mainly found in hard
water areas. For this you can use a pre-filter attachment for your hosepipe which will filter the water before it enters your
RotoSpa. This will reduce the amount of calcium deposited within the hot tub. Very much like washing machines and kettles
your RotoSpa’s components (pump/heater/pipes etc.) can be at risk of calcium build up and can seriously reduce its
performance. It is important to enquire about the right chemicals for your water supply.
If you appear to have any problems with your water not listed above, please call us and we will help you get the right advice to
sort the problem.
Water Change/drain down
If kept clean and well balanced your water can last up to 4 months before needing to be changed. To drain the water, you will
need to attach a hose to the drain valve, this is located on the bottom edge of the RotoSpa (see page 8), you will then need to
place the end of the hose in the area you wish the water to drain to. Please note your water from your RotoSpa is dangerous to
the environment and wildlife, do not allow water to drain anywhere but into a manmade drain. To release the flow of water,
twist the body of the drain valve anti clockwise as much as it will allow and pull towards you. Once drained you can then refill
with fresh water by inserting the hosepipe into the filter housing. It is important it is done this way to prevent any air locks
forming within the pipework. If you wish to leave your RotoSpa drained for a prolonged amount of time i.e. winter or of you are
going on holiday, it is important you make sure there is as little water left in the pipework, pump and heater as possible, if too
much water is left inside and it freezes it can cause damage to said components and void warranty. Alternatively, you can
purchase a submersible pump which will reduce the time it takes to empty your hot tub, these are available at Sutton Pools and
Spas. Any water left within the RotoSpa will become stagnant when left for a prolonged period of time so it is important when
you choose to refill your hot tub you add some shock to the water allow to work for 24 hours, drain the water and then fill as
you normally would. To ensure all water is removed from the pipework and components we recommend one of our fully
qualified RotoSpa engineers decommissions your spa through our winterisation service package. Please call for further
information.
General cleaning of your hot tub
Every now and again you may find the surface of your RotoSpa needs a clean, you can purchase a specially formulated solution
from Sutton Pools and Spas which will work effectively without jeopardising the quality of the shell.
8
Servicing your hot tub
As previously mentioned annual servicing of your RotoSpa will reduce the risk of breakdowns and unnecessary costs for
emergency call outs. We have a few differing service packages available depending on your needs. They range from winter
shutdown to a full inspection of pipework, glue joints, performance ratings on your pump, heater and control box. Please call for
pricing.
9
Bather Seat
Bather Seat
Comfort Headrest
Grey slotted
suction plate.
DuraSpa S160
Please see below for a diagram of your hot tub’s specifications.
Size
1990 x 1990 x 770 Deep
Seating
5 to 6 persons
Capacity
1000 1100 lts
Weight
Approx. 130 kg Dry (1200 kg Filled)
Electrical
240 volt, 13 amp. Standard household power
Filtration
50 sq ft top load high flow cartridge filter- Re-Order code FILT0021
Internal
Components
2 Speed Pump, 2kw Heater, Single Colour Light
Power Cable
Exit point
SP601
Touchpad/control
panel
Filter Housing/
Suction Point
located
underneath
drinks tray
Venturi Air
Control
Single Colour LED
Light
Non slip
texturized
Entry/Exit
Step
Suction Cover
Hydro Jets
Master Seat
Recliner Seat
Recliner Seat
To change the filter simply remove the black drinks tray, you will then see the filter ring (SEE fig 1.), to remove the filter
ring lift the clip and twist the ring anti clockwise. You will then be able to remove the filter lid by again, twisting this in an
anti-clockwise direction. Once removed you will then be able to lift the filter out.
On this filter housing (see FIG 1.) you will see it has a bleed screw fitted. This will help if you get an air lock. Just gently
twist until air starts to escape, once all the air is out water will begin to flow through, at this point tighten the bleed screw
back up.
Drain Valve.
Located in the
hand hold at
the foot of the
hot tub.
Filter Ring
Release Clip
Filter Lid
Bleed Screw
FIG 1.
10
Health and Safety
Hot Tubs can be a very enjoyable way to spend time and make memories with friends and family when
used in a responsible manner. Please read through these health and safety notes to ensure you and your
guests are kept safe.
NEVER use a hot tub when under the influence of alcohol or drugs
ALWAYS use the hot tub with the cover fully removed.
ALWAYS follow the instructions on the back of your chemicals.
ALWAYS be cautious when getting in, or out of, a hot tub, do so with care and do not run, to avoid
slips, trips and falls.
DO NOT put your head underwater in a hot tub, or allow another bather to do so. The high water
temperature can potentially lead to loss of consciousness.
DO NOT use a hot tub with a water temperature higher than 40ºC.
NEVER allow children below the age of 4 years old to use a hot tub.
DO NOT use glass in or around the spa as broken glass cannot be seen in a body of water. In the
event of broken glass entering the hot tub, evacuate the tub and drain down, call your supplier in
order to ascertain what to do next.
ALWAYS Keep all chemicals supplied in the container, out of reach of children and kept dry.
DO NOT put chemicals into the water when other people are in the spa.
DO NOT MIX THE CHEMICALS
It is recommended to bathe with at least one other person in a hot tub, in the event that if one
person gets into any difficulty, the other can assist or raise the alarm. The elderly or infirm should
not be left alone in a hot tub, and children should never be allowed to use a hot tub without
constant adult supervision.
11
Troubleshooting
Please see below for possible problems that may occur during your ownership of a RotoSpa Hot Tub. For anything
not listed please revert to your touchpad user guide supplied with your Hot Tub or call our office for further
assistance.
Please note- if an error code appears on your touchpad the first thing you should try is a reset, to reset your spa push the up,
down and pump button simultaneously, if the error code persists please contact your supplier.
Symptom
Cause
Solution
Error 6 showing on your control pad
display.
Possible air lock, blockage, too many jets
are closed, filter is dirty
Initially you will need to allow the
temperature of your water to cool
below 38 deg c then you will need to
reset the hot tub by pushing the up,
down and pump buttons
simultaneously. If the error code
reappears please try one of the
following;
Are all the jets in the open position?
Open them by twisting the jet faces.
Are your filters clean or need changing?
Have you recently refilled your hot tub?
If so did you fill through the filter
housing? If not, please call your supplier.
Is the water level correct? Please see
page 8 and top up if needed.
After each check please reset your
RotoSpa.
If the error code persists, please contact
your supplier.
H2O error message is displaying on the
control panel display.
H2O refers to no water being detected
in the heater. Causes of this include;
Air lock
Fault with optical sensor
Water is too ‘pure’ so the optical sensor
cannot ‘see’ the water
Optical sensor may be obstructed due to
hard water issue
If you have just refilled your hot tub
chances are the water is too pure
contact your supplier for further
information.
Again if you have just refilled your hot
tub it may be that an air lock has
developed- call your supplier
12
Pump has become Laboured/Noisier
than normal
There may be a fault with the pump or
there is not enough water in the hot
tub.
Check that the water levels are correct
(see page8)
Have you recently moved the location of
the hot tub? The pump on our Hot Tubs
can appear noisier if the tub itself is
enclosed (in a cabin/log house) or when
put on decking as the sound
reverberates in the hollow spaces under
decking.
If neither of these apply to you, please
call your supplier in order to ascertain
possible causes and solution.
Hot Tub is making a sucking sound or
Surging
Water level is too low.
Go to page 3.
You’re going to be away from your hot
tub for an extended amount of time
n/a
In this instance it is ideal for someone
else to attend to the hot tub, keeping
the chemical levels correct or you can
choose to drain the hot tub down
completely and refill upon your return.
Please see page 7 for full instruction.
Leak
Loose unions, burst pipes, seal/glue joint
failure
Please call you supplier.
Reduced flow through jets
Blockage, Reduced power through
pump, Jets slightly closed, Air control is
off.
Put all jets into Open position.
If problem persists please call your
supplier.
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RotoSpa quatrospa Owner's manual

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Owner's manual
This manual is also suitable for

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