RotoSpa quatrospa Owner's manual

Brand: RotoSpa

Model: quatrospa

Type: Owner's manual

This manual is also suitable for

DuraSpa S160

Contents

Introduction………………………………………………………………………1

Electrical Supply………………………………………………………………..2

Getting Started Step by Step guide…………………………….… 3, 4

Using your RotoSpa’s control panel and it’s functions…..…..5

Maintenance……………………………………………………………….7,6, 8

DuraSpa S160 Specifications…..………………………………………...9

Health and Safety…………………………………………………………….10

Troubleshooting………..………………………………………………11, 12

Introduction

CONGRATULATIONS ON PURCHASING YOUR

NEW DURASPA S160.

RotoSpa LTD is a family run, UK owned hot tub manufacturers. We have taken every care in designing,

building and testing your RotoSpa here, in the UK to ensure that it operates effectively and offers many

satisfying years of service.

This guide will explain everything you need to know about the set up and continual use of your RotoSpa.

In order to obtain maximum benefit from your RotoSpa we recommend that you read and follow the

information contained in this guide. We aim to answer any questions you may have within this information

booklet but appreciate there may be some things you can’t find an answer to, in that case please call or

email us and we will help as soon as we can.

Telephone Number; 0121 354 3428

Email; [email protected]

Electrical Supply

All of the hot tubs in the RotoSpa range are 13amp ‘plug and play’ compatible meaning they can be connected to the electrical

supply via a UK 3 pin plug.

As a minimum requirement your RotoSpa will need to be connected via a 3 pin plug to an IP rated, waterproof switched socket

outlet (see fig 1) positioned 2-3 meters away. You should ensure the electrical supply is safe and up to current IET regulations.

The circuit must be RCD protected having characteristics specified in regulation 415.1.1 of the IET wiring regulations. The

RotoSpa will be supplied with a 3 meter 3 core flex cable with a male commando plug attached. Please note if your socket is

positioned too far away from the RotoSpa the cable may not reach. To connect your RotoSpa to an IP Rated, waterproof UK 3

pin socket you will require a conversion cable (see fig 2 below). You can purchase these directly from Sutton Pools and Spas.

For ultimate safety Sutton Pools and Spas recommends the RotoSpa is permanently connected (hard wired) to a single phase

240v RCD protected consumer unit directly to an IP rated waterproof rotary isolator. We have our own NICEIC registered

electricians and can provide you with a quotation to carry out any electrical works required.

Fig 1. Fig 2. Fig 3.

Getting Started

Initial set up.

When you first get your RotoSpa, your supplier may commission it for you and talk you through everything, such as the

touchpad features, chemical usage and general maintenance tips. However if you have opted for kerbside delivery please follow

the subsequent steps on initial set up or when filling your RotoSpa up, after a water change or taking out of winterization.

STEP 1; when you get your RotoSpa you will need to begin by filling it with water to the specified level as shown to

the right, minimum fill level is no lower than the second slot down from the top. To fill your DuraSpa you will need

a water supply and a hosepipe. Before inserting your hosepipe into your RotoSpa please allow water to flow

through freely removing all contaminants from the hosepipe within, once done you can then insert the end of the

hosepipe into the filter housing and allow to fill, this will prevent any air locks forming in the pipework. Depending

on your water pressure this can take 2+ hours.

STEP 2; once filled, you can then plug your DuraSpa in so it can heat up. The default temperature is set at 37 deg, to adjust the

temperature press and hold the up button, this will raise the temperature. To reduce the temperature press and hold the down

button.

STEP 3; once powered up the RotoSpa will enter auto mode and heat to the set

temperature. It takes approximately 8-12 hours to heat from cold depending on

ambient temperature. The heat, pump and auto lights should all be on.

STEP 4; before you can use your DuraSpa you will need to add some chemicals to get

the water balanced. Once filled and you have set your desired temperature you will

need to check the pH level of the water. The level of Ph. will need to be at 7.2 so your

sanitiser can work to its optimum ability.

Test Strip Users- Using the test strips supplied. Dip one into the water and compare to

the diagram on the back of the pack.

Scuba Digital Tester- switch on using the ON/OFF key. Swirl the instrument several times under the water allowing the chamber

to completely fill with water. Tightly close the lid and press the ZERO/TEST key, allow ‘0.0.0’ to show on the display. Press the

mode key until Ph is displayed along the bottom of the display screen. Remove the lid and add a phenol red tablet to the

chamber of water, using the crushing rod break the tablet up until it is fully dissolved, close the lid and swirl instrument for

approx. 15 seconds, keep the instrument still for 15 seconds then press the ZERO/TEST key and await the final result. It may

state high or low depending on the levels.

To increase the Ph., add 10.5 grams of Ph. + to some water in a plastic container and mix, slowly add the solution to your

RotoSpa. Ensure the jets are on so the ph.+ solution is evenly distributed through the entire volume of water. After 5 minutes

turn the jets off and use the test strips or Scuba tester to check the ph. level, continue until 7.2 is achieved. To lower your ph.

follow the same instructions using ph. -.

It is vitally important that the ph. is kept at the correct level to ensure the sanitizer can work efficiently.

Always follow each brands individual instructions.

Step 5; while the water is still cold and your ph. level is correct you will then need to introduce some chlorine shock or non-

chlorine shock to the water, this is only to be done when you are refilling your DuraSpa and once a week if needed.

For Chlorine users add 2 grams of Chlorine Shock to a plastic container with a sample of your spa water, mix and add to the

RotoSpa slowly, again leave jets on and allow solution to distribute throughout the water. It is advised that you let your chlorine

shock run at 5ppm to completely eliminate any contaminants within your water (allow levels to drop between 2-3ppm before

using your RotoSpa).

For Bromine users add 3 grams of non-chlorine shock to a plastic container with a sample of your spa water, mix well and add to

your RotoSpa, allow jets to run for a few minutes so solution can distribute evenly. It is advised that you run your Bromine level

at 8ppm to completely eliminate and contaminants within your water (allow to drop to 4-6ppm before using your RotoSpa).

We also advise this is done once a week to keep the water well sanitized.

Always follow each brands individual instructions.

Step 6; once the spa has reached its set temperature you will now need to ensure there is a sufficient level of free Chlorine or

Bromine.

Test Strip Users- Dip one into the water and compare to the back of the bottle.

Scuba Digital Tester- Take a new sample of water and replace the lid, press the ZERO/TEST Key until ‘0.0.0’ shows on the display.

Using the same method as with the Ph test, use the DPD 1 tablets, crush 1 and allow to fully dissolve in the water, replace the

cap tightly and press the MODE key until Chl appears along the bottom of the display. Swirl the instrument for 15 seconds and

allow to stand for 15 seconds. Press the TEST key and await your reading. For Bromine users multiply the chl result by 2.2 and

this will give you the reading for ‘free Bromine’

if the reading is lower than the advised add 2 gram of Chlorine and allow jets to run, continue until 2-3ppm has been achieved.

For Bromine add 3 grams and let the jets run for a few minutes, check and repeat until 4-6ppm has been achieved.

See table below which indicates the required level of each sanitiser, if you have chosen to use tablets it is advised to reach the

required level using granules and then maintain with tablets. As with the shock it is advised you dissolve the granules in a plastic

container first. Always use a sample of your spa water.

Always follow each brands individual instructions.

Sanitiser

Chlorine

Bromine

PPM

2-3 ppm

4-6 ppm

 To keep your RotoSpa thermal cover in the best condition, leave off your QuattroSpa for 2 hours

after adding chemicals to your water.

 Each day and before using your RotoSpa, you will need to check the water balance is at the

correct levels, so please revert back to steps 4 and 6 to get the water back to the safe levels.

 If you find your ph levels keep ‘bouncing’ contact your supplier as you will need to carry out an

Alkalinity test.

 If you are unable/find it difficult to use the test strips and feel the readings aren’t accurate please

contact RotoSpa about purchasing a Scuba Digital Tester. The results are more accurate due to

people’s variation in ‘seeing’ colour.

USING YOUR HOT TUB’S CONTROL PANEL

AND FEATURES.

Please see below for information on how to use your control panel and any extra features fitted on your DuraSpa.

Your DuraSpa is fitted with a 2 speed pump as standard which means you will be able to alter the

strength of the jets, to put the pump into manual mode low speed, press the pump button once, push a

second time to put the pump into manual mode high speed. To ensure your RotoSpa retains its

temperature please return to auto mode when not in use.

Your DuraSpa comes with a single colour LED light as standard. To operate the LED light push the up

button once, this will turn it on. If you upgraded your LED light to a Mulitcolour then pressing the up

button 3 times will put the light into a slow cycle throughout the colours, push it a fourth time will put it

into a fast cycle, 5 pushes turns the light off. Pushing the down button will allowing you to choose one set

colour (light must be on for this to work).

Fitted to the topside of your DuraSpa are 2 grey dials. These are called Venturi air controls and will introduce

a small amount of air into the water when flowing through the jets, increasing the pressure and massage

effect. To operate simply twist the dial into the on position. Ensure these are turned off when not in use as it

the air will increase ph. levels and will add cold air into the water increasing running costs.

Maintenance

Hot Tubs are renowned for their health benefits and if kept well maintained they will last for years. Please see below for

RotoSpa’s recommended maintenance tips in order to keep you safe and to keep your tub of top condition. We advise an annual

service of your RotoSpa by one of our engineers to keep your DuraSpa in as new condition and to check for any wear and tear of

components and/or pipework. A deep clean of the pipework to remove any build-up of biofilm within is also strongly

recommended.

Please call us for further information.

Filters

Filters are used to catch contaminants and debris in the water and keep it clear of any microscopic particles that can cloud your

water. Filters should be cleaned once a week by using your hose pipe to clean between the pleats, the most effective way of

doing this is by using a high pressure flow and separating each pleat as you clean. You will need to wait for the filter to dry

before inserting back into the RotoSpa. For this reason, we advise purchasing a spare filter for when the other is being cleaned.

It is also recommended that filters are soaked in a filter cleaning solution (ensure they are rinsed afterwards) once a month for a

deep clean. If kept clean your filters should last between 12-18 months. Please refer to page 8 for information on how to change

your filter.

All filters and Chemicals are available at Sutton Pools and Spas, please call to order. Your re order number is FILT0021.

Water balance and Chemical Dosing

Keeping your water well balanced is crucial to ensuring all of the components in your RotoSpa do not become victim to

corrosion, or otherwise. It is also the best way to ensure the water is clean and pleasant for bathers. Please revert to pages 3

and 4 for water balancing guide.

Keeping the ph. balance correct will not only make sure your sanitiser can work effectively but will reduce irritation to the skin. A

high or Low ph. level can also cause corrosion or scale build-up of your RotoSpas’ electrical components which in turn is costly to

replace. As soon as you enter the water any deodorant/make-up/lotions etc. will change the waters ph. levels so it is important

to shower prior to getting in your hot tub and to not wash your swimwear in any detergent as traces will always remain within

the fabric. Any detergent introduced into the water will cause foaming.

Sanitiser

Chlorine and Bromine are the most common forms of sanitiser used to kill any bacteria within the water. To keep the water

clean and safe you will need to ensure a constant level of this sanitiser (see table on page 4). Levels that are kept too high will

again cause corrosion over time and can discolour the hot tubs shell, a constant low level of sanitiser will render the water

unsanitary and will be unpleasant to the bather. Once a week we advise you ‘shock’ your water using a chlorine or non-chlorine

shock (dependant on your chosen sanitiser) to kill any bacteria that is within the pipework. See page 3 Step 5 for dosing.

Always follow individual brands instructions.

Additional Chemicals

Water balance can seem like a mine field especially when you are in an area with very hard/soft water and need to consider

alkalinity/calcium reducer/increaser etc. There are a lot of chemicals on the market for hot tubs which again can become

confusing, algaecide, flocculants, shimmer, oxidiser, anti-foam etc. Whilst you may never need these at any point it is important

you know which chemical is to be used for which problem.

Murky and cloudy water can just mean you need a filter change; it can also be because the particles in the water are too small

for the filter to catch so using a flocculent will combine these particles together thus ensuring they are caught up in the filter

(multifunction sanitiser tablets will have this built in). It could be as a result of there being too much ‘combined chlorine’ in the

water, this is when the chlorine/bromine particles have ‘combined’ with bacteria particles. It is recommended a drain down and

refill of your spa water. If you have a Scuba digital tester you can test the combined chlorine using the DPD 3 tablets.

It may also be because your ph. is too high which means your sanitiser is not working efficiently. Too much of your chosen

sanitiser can again cause this issue. If you find your test strips are reading there is no or very low levels of sanitiser but you know

there is plenty in the water it is likely the sanitiser is bleaching out the test strips giving you a negative result. It is worth bringing

a fresh sample of your water into us so we can test it for you.

Green water indicates an algae build up, before it gets too serious using an algaecide will rid you of this issue or an algae

inhibitor will prevent it from happening at all, it is advised to use and algae inhibitor only if you find you are having these

problems in the first place. Don’t use chemicals unnecessarily.

If your water begins to smell at any point it is advised to shock it immediately unless you have had the water in the RotoSpa for

a prolonged amount of time, at which point it is advised you drain down the spa and refill with fresh. An unpleasant smell can

come from water that has been sat without circulation for a long period of time or water that has not been sanitised in a while,

it is important to always have your RotoSpa in auto mode so the water can flow and filtrate.

Settlement of sediment at the bottom of your RotoSpa can indicate a high calcium level in your water, mainly found in hard

water areas. For this you can use a pre-filter attachment for your hosepipe which will filter the water before it enters your

RotoSpa. This will reduce the amount of calcium deposited within the hot tub. Very much like washing machines and kettles

your RotoSpa’s components (pump/heater/pipes etc.) can be at risk of calcium build up and can seriously reduce its

performance. It is important to enquire about the right chemicals for your water supply.

If you appear to have any problems with your water not listed above, please call us and we will help you get the right advice to

sort the problem.

Water Change/drain down

If kept clean and well balanced your water can last up to 4 months before needing to be changed. To drain the water, you will

need to attach a hose to the drain valve, this is located on the bottom edge of the RotoSpa (see page 8), you will then need to

place the end of the hose in the area you wish the water to drain to. Please note your water from your RotoSpa is dangerous to

the environment and wildlife, do not allow water to drain anywhere but into a manmade drain. To release the flow of water,

twist the body of the drain valve anti clockwise as much as it will allow and pull towards you. Once drained you can then refill

with fresh water by inserting the hosepipe into the filter housing. It is important it is done this way to prevent any air locks

forming within the pipework. If you wish to leave your RotoSpa drained for a prolonged amount of time i.e. winter or of you are

going on holiday, it is important you make sure there is as little water left in the pipework, pump and heater as possible, if too

much water is left inside and it freezes it can cause damage to said components and void warranty. Alternatively, you can

purchase a submersible pump which will reduce the time it takes to empty your hot tub, these are available at Sutton Pools and

Spas. Any water left within the RotoSpa will become stagnant when left for a prolonged period of time so it is important when

you choose to refill your hot tub you add some shock to the water allow to work for 24 hours, drain the water and then fill as

you normally would. To ensure all water is removed from the pipework and components we recommend one of our fully

qualified RotoSpa engineers decommissions your spa through our winterisation service package. Please call for further

information.

General cleaning of your hot tub

Every now and again you may find the surface of your RotoSpa needs a clean, you can purchase a specially formulated solution

from Sutton Pools and Spas which will work effectively without jeopardising the quality of the shell.

Servicing your hot tub

As previously mentioned annual servicing of your RotoSpa will reduce the risk of breakdowns and unnecessary costs for

emergency call outs. We have a few differing service packages available depending on your needs. They range from winter

shutdown to a full inspection of pipework, glue joints, performance ratings on your pump, heater and control box. Please call for

pricing.

Bather Seat

Comfort Headrest

Handrail

Grey slotted

suction plate.

DuraSpa S160

Please see below for a diagram of your hot tub’s specifications.

Size

1990 x 1990 x 770 Deep

Seating

5 to 6 persons

Capacity

1000 – 1100 lts

Weight

Approx. 130 kg Dry (1200 kg Filled)

Electrical

240 volt, 13 amp. Standard household power

Filtration

50 sq ft top load high flow cartridge filter- Re-Order code FILT0021

Internal

Components

2 Speed Pump, 2kw Heater, Single Colour Light

Power Cable

Exit point

SP601

Touchpad/control

panel

Filter Housing/

Suction Point

located

underneath

drinks tray

Venturi Air

Control

Single Colour LED

Light

Non slip

texturized

Entry/Exit

Step

Suction Cover

Hydro Jets

Master Seat

Recliner Seat

To change the filter simply remove the black drinks tray, you will then see the filter ring (SEE fig 1.), to remove the filter

ring lift the clip and twist the ring anti clockwise. You will then be able to remove the filter lid by again, twisting this in an

anti-clockwise direction. Once removed you will then be able to lift the filter out.

On this filter housing (see FIG 1.) you will see it has a bleed screw fitted. This will help if you get an air lock. Just gently

twist until air starts to escape, once all the air is out water will begin to flow through, at this point tighten the bleed screw

back up.

Drain Valve.

Located in the

hand hold at

the foot of the

hot tub.

Filter Ring

Release Clip

Filter Lid

Bleed Screw

FIG 1.

Health and Safety

Hot Tubs can be a very enjoyable way to spend time and make memories with friends and family when

used in a responsible manner. Please read through these health and safety notes to ensure you and your

guests are kept safe.

 NEVER use a hot tub when under the influence of alcohol or drugs

 ALWAYS use the hot tub with the cover fully removed.

 ALWAYS follow the instructions on the back of your chemicals.

 ALWAYS be cautious when getting in, or out of, a hot tub, do so with care and do not run, to avoid

slips, trips and falls.

 DO NOT put your head underwater in a hot tub, or allow another bather to do so. The high water

temperature can potentially lead to loss of consciousness.

 DO NOT use a hot tub with a water temperature higher than 40ºC.

 NEVER allow children below the age of 4 years old to use a hot tub.

 DO NOT use glass in or around the spa as broken glass cannot be seen in a body of water. In the

event of broken glass entering the hot tub, evacuate the tub and drain down, call your supplier in

order to ascertain what to do next.

 ALWAYS Keep all chemicals supplied in the container, out of reach of children and kept dry.

 DO NOT put chemicals into the water when other people are in the spa.

 DO NOT MIX THE CHEMICALS

 It is recommended to bathe with at least one other person in a hot tub, in the event that if one

person gets into any difficulty, the other can assist or raise the alarm. The elderly or infirm should

not be left alone in a hot tub, and children should never be allowed to use a hot tub without

constant adult supervision.

Troubleshooting

Please see below for possible problems that may occur during your ownership of a RotoSpa Hot Tub. For anything

not listed please revert to your touchpad user guide supplied with your Hot Tub or call our office for further

assistance.

Please note- if an error code appears on your touchpad the first thing you should try is a reset, to reset your spa push the up,

down and pump button simultaneously, if the error code persists please contact your supplier.

Symptom

Cause

Solution

Error 6 showing on your control pad

display.

Possible air lock, blockage, too many jets

are closed, filter is dirty

Initially you will need to allow the

temperature of your water to cool

below 38 deg c then you will need to

reset the hot tub by pushing the up,

down and pump buttons

simultaneously. If the error code

reappears please try one of the

following;

Are all the jets in the open position?

Open them by twisting the jet faces.

Are your filters clean or need changing?

Have you recently refilled your hot tub?

If so did you fill through the filter

housing? If not, please call your supplier.

Is the water level correct? Please see

page 8 and top up if needed.

After each check please reset your

RotoSpa.

If the error code persists, please contact

your supplier.

H2O error message is displaying on the

control panel display.

H2O refers to no water being detected

in the heater. Causes of this include;

Air lock

Fault with optical sensor

Water is too ‘pure’ so the optical sensor

cannot ‘see’ the water

Optical sensor may be obstructed due to

hard water issue

If you have just refilled your hot tub

chances are the water is too pure

contact your supplier for further

information.

Again if you have just refilled your hot

tub it may be that an air lock has

developed- call your supplier

Pump has become Laboured/Noisier

than normal

There may be a fault with the pump or

there is not enough water in the hot

tub.

Check that the water levels are correct

(see page8)

Have you recently moved the location of

the hot tub? The pump on our Hot Tubs

can appear noisier if the tub itself is

enclosed (in a cabin/log house) or when

put on decking as the sound

reverberates in the hollow spaces under

decking.

If neither of these apply to you, please

call your supplier in order to ascertain

possible causes and solution.

Hot Tub is making a sucking sound or

Surging

Water level is too low.

Go to page 3.

You’re going to be away from your hot

tub for an extended amount of time

n/a

In this instance it is ideal for someone

else to attend to the hot tub, keeping

the chemical levels correct or you can

choose to drain the hot tub down

completely and refill upon your return.

Please see page 7 for full instruction.

Leak

Loose unions, burst pipes, seal/glue joint

failure

Please call you supplier.

Reduced flow through jets

Blockage, Reduced power through

pump, Jets slightly closed, Air control is

off.

Put all jets into Open position.

If problem persists please call your

supplier.

RotoSpa quatrospa Owner's manual

Brand: RotoSpa

Model: quatrospa

Type: Owner's manual

This manual is also suitable for

DuraSpa S160

Download PDF

report

RotoSpa quatrospa Owner's manual

This manual is also suitable for

RotoSpa quatrospa Owner's manual

Other documents