Eurotech Appliances Winner User manual

Brand: Eurotech Appliances

Model: Winner

Type: User manual

GSM single/ dual channel gateways

USER S MANUAL

WINNER, GSM

850/1900 MH

z, 900 /1800 MHz, 800/1900 MHz

SIM cards and Wavecom Module embedded

Single/ double Fixed Cellular Gateway Units

VERSION V5

04/04/04

Last updated:

Dear Customer:

Thank you for purchasing one of our WINNER GSM single

dual channel gateway

units

The information in this manual does not constitute a warranty of performance

although the information has been compiled and checked for accu

racy by Eurotech

Communication Ltd

All our products are developed and produced by an experienced

staff

who aspire to achieve customer satisfaction

utility value

quality and

reliability of products

Eurotech Communication Ltd reserves the right to upd

ate this publication without

notice

Trademarks

EUROTECH is a registered trademark.

Warranty policy

The WINNER GSM gateway product you have purchased is under warranty for 1 year

from the date of purchase by original purchaser. In case of defects in ma

terials or

workmanship Eurotech Communication Ltd. will replace free of charge. This warranty

applies to hardware/ software and does not include SIM cards.

This warranty will not be honored if the device has been mishandled in any way.

Approvals

The WI

NNER GSM gateway products are approved for connection to all

telecommunications services via a PBX

telephone line or even a personal extension

ISO

9001

2000

approved

they also feature a modern user

friendly design

provide

maximum control and economy

of operation and aid in radiation prevention

Address

Eurotech Communication Ltd,

P.O.Box 621, Industrial park Z.H.R Rosh

Pinna 12000

Tel: 972

-4-

6801080 Fax: 972

-4-

6801081

www.eurotech

communication.com

TABLE OF CONTENTS

OVERVIEW

Packing List

Safety guidelines

General Information

Interference with Medical and Personal Electronic Devices

Antenna Considerations

Install

ation Steps and Procedures

STAGE

1: Identifying potential sources of interference

STAGE

2: Assessing the subscriber site

STAGE

3: Testing the location for signal strength

STAGE

4: Installing the system

STAGE

5: Programming of SIM cards

STAGE

: Testing prior to departing site

eneral Technical Information

Telephone characteristics

Overview

This user s manu al will help you best install your WINNER GSM gateway u nit, and

provide you with the basic guidelines for handling

any problems that might arise.

In general, the WINNER GSM single/dual gateways provide a flexible and cost efficient

connection between your telephone system and the GSM mobile networks. In essence

the device acts as a router that is programmed to choo

se the

east

ost

oute when you

make a call from your PSTN line to a cellular phone. The GSM gateway connects to a

trunk line and bypasses the telephone company thus significantly reducing overhead

costs of telephone calls.

Connect to your PBX or lan

dline phone or even to a specific phone extension (special

order), and you will save money on all calls by bypassing the telephone network and

obtaining direct access to the GSM networks.

The embedded 'Wismo Quik' Wavecom Module and SIM cards which act

as 'Smart' user

Id cards that encrypt voice and data transmissions and store data about the specific

user and personal phone settings, together make the GSM gateway a cell phone in itself.

The WINNER gateways are therefore an essential tool for cutting

overhead costs of

telephone bills as they allows direct access to the GSM networks and cuts costs of

airtime and interconnections.

The WINNER GSM gateways are intended for middle to large enterprises but can be

installed on regular phone lines in yo

ur home or home office.

There are certain features that may be relevant to the product you have selected

and some that are not. At any rate all are discussed in the following manual.

The WINNER GSM single/ dual channel units, when used with the appropri

ate telephone

equipment (antenna, adapter, SIM cards, telephone PSTN line or PBX) will function as an

ordinary landline and support the following features:

Cost

saving routing of incoming calls

'Follow Me' call forwarder to your personal mobile

GSM and PSTN interconnection via internal LCR

Caller ID, LCD, RTC

Fax, Data, SMS Transmission

Optional

Internal Battery Backup

Optional

FXO/ FXS interface

Polarity Reverse

Outstanding voice performance and echo cancellation

The WINNER

GSM Dual Channel Gat

eway unit: Main features and Benefits

Can use up to SIMs (up to four SIM cards per GSM channel enabling two

outgoing simultaneous calls to any four operators

Packing list

When you receive your WINNER device please inspect the package to verify t

hat you have

the following

One WINNER GSM single

dual channel gateway unit

Adapter

Antenna

cable

User

s manual

Guarantee

Safety Guidelines

For the safe and efficient operation of your WINNER gateway unit, please observe the

ollowing guidelines:

Please read the installation instructions and safety guidelines in this user's

manual carefully before installing the unit

Do not handle the equipment before disconnecting it from the electrical outlet

Do not use any clean

ing agents or detergents on the exterior or interior surfaces.

If you intend to clean the device, disconnect from electrical outlet and use only a

damp cloth

Do not position device in a damp place; do not expose to

water

Do not expose to extreme temperatures: optimal operating temperatures

5° C to + 50°C.

Position equipment in a stable environment; any sudden fall or sharp movement

may damage the device

Do not cover or stick any foreign object

s in devices' openings or ventilation holes

Do not operate your WINNER device while any person is within 0.02m of the

antenna. A person or object within 0.02 m of the antenna could impair call quality

and may cause the phone to opera

te at a higher power level than necessary.

Warning: Potentially Explosive Atmospheres:

Do not operate your WINNER near blasting caps, or in a blasting area, to avoid the

possibility of triggering an explosion

Do not operate a WINNER transmitter

in a hazardous atmosphere: an explosion or

fire may result

The telephone interface is not designed for outdoor application:

11 cable must not be run to an outdoor telephone; this minimizes equipment

exposure

to coupling and directs lightning surges.

General user information:

Placement of the device:

the WINNER GSM gateway unit is designed for installation on

a vertical surface but may be mounted also on a wall.

If you wish to mount the device on a wall f

ollow these steps:

1. Remove the black metallic strip used for hanging the unit on the wall by sliding it out

from the back of the WINNER unit

2. Place the metallic strip on the wall to indicate the location of the screws

3. Hold the strip on the wal

l and drill wholes for the screws to go into the wall through

the metallic strip

4. Place the unit onto the wall by sliding the metallic strip back into its place.

Interference to Medical and Personal Electronic Devices

Most electronic equipmen

t is shielded from RF energy. Nevertheless, RF energy from the

WINNER transmitter may affect inadequately shielded electronic equipment. We

therefore advise to consult the manufacturer(s) of your medical and personal electronic

device(s), (for example

a pacemaker or hearing aid) to determine if they are adequately

shielded from external RF energy.

Do not install a WINNER gateway unit in a health care facility, if regulations posted in

the area restrict the use of cellular phones. Hospitals and healt

h care facilities may be

using equipment that is sensitive to external RF energy.

Antenna Considerations

Use only the supplied or approved antenna

An unauthorized antenna

modifications or

attachments could affect call quality

Procedures

Installation STAGES and

The installation procedure consists of the following steps:

STAGE

1: Identifying potential sources of interference

STAGE

2: Assessing the subscriber site

STAGE

3: Testing the location for signal strength

STAGE

4: Installing the system

please n

ote differences in single/ dual channel units

STAGE

5: Programming of SIM cards

STAGE

6: Testing prior to departing site.

Identifying potential sources of interference

-1

STAGE

The electronic circuitry of some telephones may be insufficiently shielded to

operate

properly with the WINNER gateway units. When making or receiving a phone call, if your

hear a hu mming sou nd or noise in the earpiece of the telephone connected to the

WINNER, or if any other party hears the hum or noise, move the telephone away

from

the WINNER. If moving it farther away has no effect, try using a different telephone.

The WINNER is a two

way radio and as such, some occasional interference is

unavoidable. For best results, choose an electrical outlet away from obstructions. Do

ot place the WINNER near items which may increase static, such as:

Electrical appliances

Lamps

Microwaves

TVs

Fax Machines 4 Feet (1.2 meters)

Computers 4 Feet (1.2 meters)

Refrigerator

Vacuum cleaner

Light dimmers

Fluorescent bulbs

Motors

Fans

Assessing the Subscriber Site

STAGE

The WINNER GSM gateway must be installed indoors:

Basement installation is not recommended, it can be done, but you must

use an external antenna

iii

Installation in a place in which the temperatures may n

ot exceed the

specified operating temperature range (see safety guidelines above)

You should make sure that there is sufficient air movement

Installation in higher locations is preferred i.e. near windows and outer

walls

STAGE 3: Installing the system:

Inspect the package, you should see: a unit gateway, an antenna, an adapter, a

user's manual. Please note: the WINNER unit comes without the SIM card(s)!

Connect the antenna at a distance greater than 1 meter from the unit. Location of

the antenna is important in order to get best performances, thus once you turn the

power on, make sure you have best reception and clear conversation with the

unit.

Insert SIM card into the unit:

case of single channel unit, insert the SIM card in the designated slot (on

the right side panel) adjacent to the antenna connection you will see a thin

mettalic black colored drawer. Use a small pointed object such as the point of a

ballpoint pen into the little hole on the right side of that drawer/slot to open the

drawer, then insert the SIM into that drawer (SIM face up) and close the drawer

firmly.

In case of dual channel unit, there are up to four S

IM card slots on the bottom side of

the unit for each module. The SIM card slots are numbered from the top down as #1,

#2, #3 and #4.

Insert SIM #1 for the first Provider, this is the default provider, the main provider.

Insert SIM #2 for the Second Provid

er.

Insert SIM #3 for the Third Provider

Insert SIM #4 for the Forth provider

For 'Up to 8' SIM cards 1

4 for each module place each according to provider (no.1 to 4)

as described above.

Connect the gateway unit to a PBX telephone network or telep

hone line with the

11 cable (provided with unit) on the left side panel.

On the left side panel you will find the POWER socket. Connect the adapter

(provided with unit) to the electrical outlet and then to the electrical

socket.

Note: The power input is 90

260 VAC and the output is 12 VDC 1.2 Amp

Wait 30 seconds for the unit to startup.

Connect a landline ordinary telephone to the RJ

11 connector (pin 3 and 4 are

used for Tip and Ring)

In case of WINNER G

SM single channel unit: place an outgoing call to test the

system. If the LCD shows the number you have dialled; the device is in correct

operation mode OK. If you see the operator/ provider name on the LCD try to

make an outgoing call. You should

see the number dialed on the LCD, then make

a call into the unit from another telephone, cellular or landline, you should see the

ID caller on the LCD.

In case of dual channel unit (2 to 4 SIM) the following information and programming

steps are relevan

Once you connect the power adaptor to the connector (next to the RJ

11 connector) the

unit should power up and the LCD should show the first #1 Operator/ Provider name

after initialization.

Note:

please wait for about 30 seconds to power up!

Stage 4 P

rogramming of SIM cards WINNER GSM Dual channel up to 8 SIMs:

For cases where you use more than 1 SIM only!

Otherwise skip the following; you are finished and can now use your WINNER GSM

single channel unit.

Now the unit is working, we need to ver

ify that each prefix is setup according to the

correct SIM.

First, connect a landline phone to the RJ

11 cable of the particular channel you want to

test the device.

On the V

8002 / D1 or D2, each channel has it own RJ

To start programming the WINNER

you need to pick up the handset of the landline

phone and press

the star key 3 times " * * * ".

LCD should indicate "Programming Mode" ( it is now in programming mode).

In order to scroll through "Programming Mode" menu press "#".

To enter the sub m

enu press "*".

1. Adding or editing the SIM Prefixes:

Step 1:

Pick up the handset of the landline phone and press

" * * * ", LCD should

indicate "Programming Mode".

Step 2:

After 1 second LCD should show "1. SIM Prefixes", press "*" to get into the s

menu, LCD will indicate "Select SIM#1".

To scroll between the SIM s press "#". For choosing the SIM you wish to add

prefixes press "*".

Step 3:

If there are not any prefixes the LCD will indicate "SIM#3 is empty" and after 1

second the L

CD will indicate:

"ADD? *

yes, #

no".

If there are prefixes programmed, (for example: SIM number 3) the LCD will indicate

"SIM#3:

Prefix , you can view all the prefixes by pressing the pou nd key # .

Step 4:

At the end of the prefixes LCD will indicate

"ADD? *

yes, #

no".

To add new prefix press "*" the LCD will indicate "Add SIM#3:", press your prefix and "*"

to inpu t. LCD will indicate (again) Add SIM#3: if you wish to insert another prefix

press your prefix, if you do not wish to insert press "*"

again.

Returning to the main menu press "#" until LCD will indicate "1. SIM Prefixes".

2. CLEARING Prefixes:

Allow you to delete all prefixes in any specific SIM:

Step 1:

Pick up the handset of the landline phone and press

" * * * ", LCD will indicate

"Programming Mode"

Step 2:

After 1 second LCD will display "1. SIM Prefixes", press "#" until LCD will

indicate "2. CLEAR Prefixes"

Step 3:

press "*" to roll into the sub menu. The LCD will indicate "Select SIM#1".

To scroll between the SIM s press "#",

For choosing the SIM card whose prefixes you

wish to delete press "*".

For example: SIM number 3 LCD indicates "SIM#3 is empty", after 1 second the LCD

will indicate "2. CLEAR Prefixes".

All The prefixes which were inserted in the specific SIM will be

deleted automatically.

3. AnsSuperVision:

To change the voltage on line:

Step 1:

Pick up the handset of the landline phone and press

" * * * ".

LCD will indicate "Programming Mode". After 1 second LCD will display

"1. SIM Prefixes", press "#" until

LCD will indicate "3. AnsSuperVision".

Step 2:

Press "*" to roll into the sub menu, the LCD will indicate "#

Choose / *

Save".

After 1 second LCD show "Disable", To scroll between options in the sub menu

press "#", to choose press "*".

4. AnsSp

rVisTimer:

To change the Timer:

Step 1:

Pick up the handset of the landline phone and press

" * * * ",

LCD will indicate "Programming Mode". After 1 second LCD will display "1. SIM Prefixes",

press "#" until LCD will indicate "4. AnsSprVisTimer"

Step 2

press "*" to scroll into the sub menu, the LCD will indicate

Change / *

Exit". After 1 second the LCD will display "100msX01", to change the

value press "#", LCD show "0

Edit / *

Exit".

If you want to edit press 0

9 (digits on phone nee

d to consist of 2 digits), if you don t

press "*" to exit.

5. Min Digits:

Allow you to control in which form the call will be transmited (Minimum

COUNTER):

Step 1:

Pick up the handset of the landline phone and press

" * * * ",

LCD will indicate "Programm

ing Mode". After 1 second LCD show "1. SIM Prefixes ",

press "#" until LCD will indicate "5. Min Digits"

Step 2:

press "*" to roll into the sub menu, the LCD will indicate "#

Change / *

Exit".

After 1 second LCD show "Min: 07", to choose press "#",

LCD will display "Min: (02

08) ".

Step 3:

Choose digit between 02 to 08 (digit on phone have to be 2 digits), if you don t

press "*" to exit.

6. Max Digits:

Allow you to control in which form the call will be transmitted (Maximum

COUNTER):

Step 1:

ick up the handset of the landline phone and press

" * * * ",

LCD will indicate "Programming Mode".

After 1 second LCD will display "1. SIM Prefixes", press "#" until LCD will indicate

"6. Max Digits

Step 2:

Press "*" to roll into the sub menu, the

LCD will indicate "#

Change / *

Exit".

After 1 second LCD will display "Max: 09 ". To choose press "#".

Step 3:

LCD will indicate "Max: (05

20)", you have to choose digit between 05 to 20

(digit on phone have to be 2 digits), if you don t press,

"*" to exit.

7. InterDigit tmr:

Allow you to control in which form the call will be transmited (By

TIMER):

Step 1:

Pick up the handset of the landline phone and press

" * * * ".

LCD will indicate "Programming Mode".

After 1 second LCD will indicate

"1. SIM Prefixes", press "#" until LCD indicates

"7. InterDigit tmr"

Step 2:

Press "*" to scroll into the sub menu, the LCD will indicate:

Change / *

- Exit . After 1 second LCD will display "50msX200", to choose press

"#", LCD will display "50ms

X (001

200)", you have to choose digit between 001 to 200

(digit on phone have to be 3 digits), if you don t press "*" to exit.

8. IgnoreFirstDig:

Allows you to choose first digit to ignore:

Step 1:

Pick up the handset of the landline phone and press

" * * *",

LCD will indicate "Programming Mode". After 1 second LCD will display "1. SIM Prefixes",

press "#" until LCD indicates "8. IgnoreFirstDig".

Step 2:

Press "*" to roll into the sub menu, the LCD will indicate "#

Change / *

Exit".

After

1 second LCD will indicate "Digit: ". To choose digit press "#" until LCD displays the

digit that you need and press "*" to choose.

9. S/W Version :

Indicates the Software version.

10. Data Mode :

Must be off when being used for 'Voice' only.

11. Pr

e_Dialling:

Allows you to write string that will be transmitted with number phone:

Step 1:

Pick up the handset of the landline phone and press " * * * ".

LCD will indicate "Programming Mode". After 1 second LCD show "1. SIM Prefixes", press

"#" until LC

D will indicate "11. Pre_Dialling"

Step 2:

Press "*" to roll into the sub menu, the LCD will indicate "#

Change / *

Exit".

After 1 second LCD show "String: ", press "#" write your string and press long "*",

(until LCD will indicate "11. Pre_Diallin

g" .

12. Setup CID :

The option to block the Caller I.D in your gateway (will not show the

caller number on your LCD).

STEP 6: Testing prior to departing site.

In case of more than 1 SIM: make calls to each provider and see the call progress on the

D, You should see Provider s and the dialed number, if all works 'OK' then you are

done.

General technical information

Electrical

Power supply: 12 VDC +/

5% 1,2 A

720 mA average in GSM 900 at Tx power max 2W

920 mA average in GSM/GRPS 900 at Tx powe

r max 2W

100 mA in idle mode

Physical

Absolute maximum dimension: 165 x 127 x 30 mm

Weight: 600 g

Casing: Complete shielding

stainless steel

Mounting: 4 screw holes

Operating temperature range:

5°C to + 55°C

Optimal storage temperature:

35°C to +85°C

alog Telephone/Analog PBX interface

Tip/Ring Voltage

48V

Line current

25ma

Ringing

Voltage 140

Vpp

Load

3REN

Crest Factor

1.25

Frequency

20 Hz

Cadency

2s/4s

Answer supervision

Reverse polarity

DTMF compliancy

Dial Tone 400 Hz

Busy Tone

400 Hz, caden

cy 500ms/500ms

GSM

circuit Data Features

Data circuit asynchronous, transparent and non transparent up to 14,400 b/s

Automatic fax group 3 (Class 1 & 2)

Alternate speech and fax

MNP2, V.42bis

Telephone Line Characteristics

DC Characteristics

Ringing Voltag

70 V DC typical

On hook voltage:

58 V DC typical

Off hook Voltage:

24 V DC typical

Off hook Loop current:

27mA @ 600 Ohm programming resistive

Input Impedance

480 Ohms to 720 Ohms, 600 ohm typical

DTMF Dialing

Detection level:

25dBm to +3dBm

On t

ime:

50msec.

Off time:

12 characters

Ringing Signal

Feeding type:

Balanced signal

Distortion:

Less than 5%

Ring drive capability

3 type A

Minimum ring Voltage:

40 Vrms

crest factor 1.2

Frequency:

(20 Hz )

Normal dialing tone

Frequency:

400Hz

evel:

2dB

Cadence:

continuous

Busy Tone

Congestion

Frequency:

400Hz

Level:

2dB

Cadence:

500ms 20% signal

500ms 20% pause

Enviromental characteristics

ompliance:

The WINNER complies to the following requirements:

Temperature

We claim

5° to 70° (Israeli Standard Institute Approval is in process).

Humidity

5% to 95%

Safety

(Testing at Israeli Standard Institute Approval is in process)

Packing

Per EuroTech standard

Transportation

Transport conditions are according to EuroTech Standards.

Storage Condition

Storage conditions are according to class 1.1, ETS 300 019

1 (

20°C +80°C)

25°C to +65°C

Mounting

Wall Mounting

In case you wish to mount on wall see instructions above in General Information.

configuration the WINNER attached to th

e wall with one screw.

Top Mount

Desk

In desk top mounting configuration on four rubber standoffs, it should be mounted

at least .5 meter from the telephone set.

Packing

Each WINNER package contains:

One WINNER unit, metal box.

One Omni antenna or an ex

ternal antenna (optional)

This booklet which includes a user manual.

Labels

Each WINNER labeled as the following :

Product ID: located at the box side( in future units).

The label contains product model number, Serial number, Date and code identified

WWYY

(1 st two digits identify the chronological week in the year, 2

tow digits identify the

year), Hardware and Software

version. For Example: Logo, Model No, Serial No, Rev.

HardwareX/SoftwareY:0X/0Y , Date: onth/Year

Manufacturing

EuroTec

h Communication

we bear in mind at all times manufacturing at high

Quality and cost effective are the

most significant considerations in the design for Manufacturing of the WINNER.

Shipment

All goods will be sold FOB, customer will pay for delivery from f

actory.

Customer will advise on the way the products will be shipped.

Customer will take care of shipment including all necessary payments for

insurance, delivery, custom, etc. as FOB

requires.

Reliability

The WINNER Field Quality goal is and will be det

ermined by reliability prediction

and actual ALT results.

Our target is: 0.5

1.0% per month, This goal is susceptible to changes.

Eurotech Appliances Winner User manual

Brand: Eurotech Appliances

Model: Winner

Type: User manual

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Eurotech Appliances Winner User manual

Eurotech Appliances Winner User manual

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